Scribd Logo
Upload

Welcome to Scribd!

  • 38 views

    Law Assignment 2

    Uploaded by

    mariya
    This document provides information about the Consumer Protection Act of 1986 in India. It establishes consumer councils and dispute resolution authorities to protect consumer interests. The objectives of the act are to protect consumers' rights to safe products and services, access to quality information, choice and competitive pricing, ability to be heard, and seek redressal for unfair practices. A complaint can be made regarding defective goods, deficient services, excess pricing, or hazardous products. The rights of consumers outlined are safety, being informed, choice, being heard, and seeking redressal. Three levels of consumer protection councils are established at the central, state, and district levels respectively.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Law Assignment 2

    Uploaded by

    mariya
    38 views4 pages
    This document provides information about the Consumer Protection Act of 1986 in India. It establishes consumer councils and dispute resolution authorities to protect consumer interests. The objectives of the act are to protect consumers' rights to safe products and services, access to quality information, choice and competitive pricing, ability to be heard, and seek redressal for unfair practices. A complaint can be made regarding defective goods, deficient services, excess pricing, or hazardous products. The rights of consumers outlined are safety, being informed, choice, being heard, and seeking redressal. Three levels of consumer protection councils are established at the central, state, and district levels respectively.

    Original Description:

    law assignment 2

    Original Title

    law assignment 2

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    This document provides information about the Consumer Protection Act of 1986 in India. It establishes consumer councils and dispute resolution authorities to protect consumer interests. The objectives of the act are to protect consumers' rights to safe products and services, access to quality information, choice and competitive pricing, ability to be heard, and seek redressal for unfair practices. A complaint can be made regarding defective goods, deficient services, excess pricing, or hazardous products. The rights of consumers outlined are safety, being informed, choice, being heard, and seeking redressal. Three levels of consumer protection councils are established at the central, state, and district levels respectively.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    38 views4 pages

    Law Assignment 2

    Uploaded by

    mariya
    This document provides information about the Consumer Protection Act of 1986 in India. It establishes consumer councils and dispute resolution authorities to protect consumer interests. The objectives of the act are to protect consumers' rights to safe products and services, access to quality information, choice and competitive pricing, ability to be heard, and seek redressal for unfair practices. A complaint can be made regarding defective goods, deficient services, excess pricing, or hazardous products. The rights of consumers outlined are safety, being informed, choice, being heard, and seeking redressal. Three levels of consumer protection councils are established at the central, state, and district levels respectively.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 4

    SADHU VASWANI INSTITUTE OF

    MANAGEMENT STUDIES FOR GIRLS,


    PUNE

    NAME: Mariya.I.Pithawala
    ROLL NO.: 18114
    CLASS: MBA Part 1
    BATCH: 2018-2020
    SUBJECT CODE AND SUBJECT NAME: 102,
    Legal Aspects of Business
    HOME ASSIGNMENT
    SUBJECT TEACHER: Ms Bindiya Rangwani.
    DATE OF SUBMISSION:
    CONSUMER PROTECTION ACT, 1986
    INTRODUCTION:-
    Consumer Protection Act, 1986 is an Act of the parliament of India enacted in
    1986 to protect the interests of consumers in India. It makes provision for the
    establishment of consumer councils and other authorities for the settlement of
    consumers' disputes and for matters connected there with also. The act was passed
    in Assembly in October 1986. The Consumer Protection Act, 1986 is one of the
    most beneficent legislations of recent times and it is intended to promote and
    protect the interest of consumers. It is intended to protect the legitimate interests
    of the consumers against traders, suppliers, etc.

    OBJECTIVES:-
    The main objective of the Consumer Protection Act, 1986 is to protect the rights
    and safeguard the rights of the consumer which are as follows:-

    1. Right to be protected against the marketing of goods and services which


    are hazardous to life and property.
    2. Right to inform about the quality, quantity, potency, purity, standard and
    price of goods or services so as to protect the consumer against the unfair
    trade practices.
    3. Right to be assured, whenever possible, access to a variety of goods and
    services at competitive price.
    4. Right to be heard and to be assured that consumers’ interest will receive
    due consideration at appropriate forums.
    5. Right to seek redressal against unfair trade practices and unscrupulous
    exploitation of consumers.
    6. Right to consumer education.

    COMPLAINT:-
    “Complaint” means any allegation in writing made by a complainant that:-
     an unfair trade practice or a restrictive trade practice that has been
    provided by any trader or service provider.
     the goods bought by him or agreed to be bought by him; suffers from one
    or more defects.
     the service hired or availed of or agreed to be hired or availed of by him
    suffers from deficiency of any respect.
     the trader or a service provider has charged for the good or the services
    mentioned in the complaint prices in access of price.
     good/ services which is hazardous to life and safety when used or been
    offered for sale to the public.

    RIGHTS OF THE CONSUMER:-

     Right to Safety- Hazardous goods and services.


     Right to be Informed- About the quality, quantity, potency, purity,
    standard and price of goods.
     Right to Choose- Access to variety of goods and services for a
    competitive price.
     Right to be Heard- Due considerations at appropriate forums.
     Right to seek Redressal- Right to seek redressal against unfair trade
    practices or unscrupulous exploitation of consumer.
     Right to Education- Right to acquire the knowledge and skilled to be
    informed to the consumer throughout life.

    CONSUMER PROTECTION COUNCILS:-


    1. Central Consumer Protection Council:-
     The Minister in charge of the Consumer affairs in the Central
    Government, who shall be its Chairman, and
     such number of other official or non-official members representing such
    interests as may be prescribed.
    2. State Consumer Protection Council:-
     The Minister in charge of the Consumer affairs in the State Government
    who shall be its Chairman;
     such number of other official or non-official members representing such
    interests as may be prescribed by the State Government.
     such number of other official or non-official members, not exceeding 10,
    as may be nominated by the Central Government.
    3. District Consumer Protection Council:-
     The Collector of the District, who shall be its Chairman;
     such number of other official or non-official members representing such
    interests as may be prescribed by the State Government.

    You might also like