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This document outlines Henry Mintzberg's roles of the manager, categorizing them as informational, interpersonal, or decisional. The informational roles include monitoring, disseminating information to others, and acting as a spokesperson. The interpersonal roles involve leading subordinates and serving as a liaison. The decisional roles encompass allocating resources, handling disturbances, and negotiating on behalf of the department.

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aye min soe
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333 views1 page

Bookboon Premium PDF

This document outlines Henry Mintzberg's roles of the manager, categorizing them as informational, interpersonal, or decisional. The informational roles include monitoring, disseminating information to others, and acting as a spokesperson. The interpersonal roles involve leading subordinates and serving as a liaison. The decisional roles encompass allocating resources, handling disturbances, and negotiating on behalf of the department.

Uploaded by

aye min soe
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Category Role Activity

Look for and receive


information, review

Mintzberg’s roles of the managerMonitor


papers and reports,
maintain
interpersonal
contacts and
networks.

Pass information on
Disseminator to others by phone, in
meetings, memos.
Informational
Represent the area or
organization to
people outside the
area or organization
in speeches and
Spokesperson
reports. Deal with the
media. Make
presentations at
professional or
community events.

Perform ceremonial
and symbolic duties
inside the
Figurehead organization, receive
visitors. Give
presentations/awards
to employees.

Supervise direct
subordinates,
Interpersonal
including recruiting,
Leader
selecting, motivating,
training and leading
them.

Be the conduit (the


in-between person)
Liaison for information
flowing in and out of
the organization.

Initiate change. Plan


new projects, spot
opportunities,
Entrepreneur
identify areas of
business
development.

Take corrective
action during crises
or operational
Disturbance
breakdowns, resolve
handler
Table 2.1 http://www.provenmodels.com/88/ten-
Decisional
conflicts amongst
staff, adapt to
external changes.
managerial-roles/henry-mintzberg/
Decide who gets
Resource resources, sets the
allocator schedule, budget, set
It is for this reason that a person who is a good front-
priorities

Represent
line supervisor will not necessarily be a good middle
department during
negotiations with
Negotiator
unions, suppliers,
and generally defend

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