Waiting Service Time in Time

Enter Leave Time Time System inter-

Number Arrive Server Server (seconds) (seconds) (seconds) arrival

Cust
Arrive
before
1 8:00:00 8:00:00 8:02:34 0 154 154 0 154 hour
2 8:06:05 8:06:05 8:14:32 0 507 507 365 507 14
3 8:13:09 8:14:32 8:24:22 83 590 673 424 673 28
4 8:14:19 8:24:22 8:31:16 603 414 1017 70 1017 41
5 8:17:01 8:31:16 8:43:27 855 731 1586 162 1586 53
6 8:19:59 8:43:27 8:54:46 1408 679 2087 178 2087 67
7 8:23:44 8:54:46 8:57:00 1862 134 1996 225 1996 81
8 8:29:08 8:57:00 9:06:12 1672 552 2224 324 2224 95
9 8:31:05 9:06:12 9:15:55 2107 583 2690 117 2690 100
10 8:34:02 9:15:55 9:18:05 2513 130 2643 177 2643
11 8:41:19 9:18:05 9:21:47 2206 222 2428 437 2428
12 8:42:30 9:21:47 9:23:40 2357 113 2470 71 2470
13 8:49:21 9:23:40 9:26:33 2059 173 2232 411 2232
Arrival
14 8:57:12 9:26:33 9:30:26 1761 233 1994 471 1994 Rate
15 9:01:42 9:30:26 9:41:08 1724 642 2366 270 2366
16 9:09:12 9:41:08 9:52:06 1916 658 2574 450 2574
17 9:09:13 9:52:06 10:00:58 2573 532 3105 1 3105 Lambda (λ)
18 9:14:52 10:00:58 10:05:18 2766 260 3026 339 3026
19 9:16:28 10:05:18 10:12:26 2930 428 3358 96 3358
20 9:17:52 10:12:26 10:20:32 3274 486 3760 84 160 average ser
21 9:19:40 10:20:32 10:33:29 52 777 829 108 829

22 9:24:07 10:33:29 10:34:07 562 38 600 267 600

Queue Station

23 9:31:44 10:34:07 10:37:04 143 177 320 457 320Arrival Rate

24 9:38:25 10:37:04 10:41:49 3519 285 3804 401 Service

204 Rate/Channel
25 9:42:53 10:41:49 10:54:00 3536 731 4267 268 Number
667 of Servers
26 9:46:46 10:54:00 11:02:07 434 487 921 233 Max.
921Number in System
27 9:54:27 11:02:07 11:02:46 460 39 499 461 Number
499 in Population
28 9:58:37 11:02:46 11:09:09 249 383 632 250 632 Type
29 10:04:54 11:09:09 11:11:16 255 127 382 377 Mean
382Number at Station
30 10:07:26 11:11:16 11:17:17 230 361 591 152 Mean
591 Time at Station
31 10:15:45 11:17:17 11:27:59 92 642 734 499 Mean
734Number in Queue
32 10:22:15 11:27:59 11:35:43 344 464 808 390 Mean
808 Time in Queue
33 10:26:09 11:35:43 11:39:31 574 228 802 234 Mean
802Number in Service
34 10:27:17 11:39:31 11:51:14 734 703 1437 68 Mean
1437 Time in Service
35 10:28:39 11:51:14 11:57:09 1355 355 1710 82 1710
Throughput Rate
36 10:33:56 11:57:09 12:05:48 1393 519 1912 317 1912 Efficiency
37 10:39:41 12:05:48 12:12:56 1567 428 1995 345 Probability
1995 All Servers Idle
38 10:42:06 12:12:56 12:25:47 1850 771 2621 145 Prob.
2621 All Servers Busy
39 10:47:10 12:25:47 12:29:03 2317 196 2513 304 2513
Prob. System Full
40 10:52:14 12:29:03 12:34:07 2209 304 2513 304 2513
Critical Wait Time
41 10:57:04 12:34:07 12:35:40 2223 93 2316 290 P(Wait
2316 >= Critical Wait)
42 11:05:05 12:35:40 12:38:47 1835 187 2022 481 2022 P(0)
43 11:09:37 12:38:47 12:45:00 1750 373 2123 272 2123 P(1)
44 11:17:40 12:45:00 12:52:16 1640 436 2076 483 2076 P(2)
45 11:22:25 12:52:16 13:04:52 1791 756 2547 285 2547 P(3)
46 11:26:35 13:04:52 13:14:45 2297 593 2890 250 2890 P(4)
47 11:29:42 13:14:45 13:22:33 2703 468 3171 187 3171 P(5)
48 11:31:52 13:22:33 13:27:17 3041 284 3325 130 3325 P(6)
49 11:34:24 13:27:17 13:39:36 3173 739 3912 152 312 P(7)
50 11:41:56 13:39:36 13:52:29 3460 773 4233 452 633 P(8)
51 11:47:11 13:52:29 13:58:28 318 359 677 315 677 P(9)
52 11:48:33 13:58:28 14:04:50 595 382 977 82 977 P(10)
53 11:54:42 14:04:50 14:13:48 608 538 1146 369 1146
54 12:00:46 14:13:48 14:25:27 782 699 1481 364 1481
55 12:07:27 14:25:27 14:32:07 1080 400 1480 401 1480
56 12:15:32 14:32:07 14:39:43 995 456 1451 485 1451
57 12:15:56 14:39:43 14:45:36 1427 353 1780 24 1780
58 12:18:18 14:45:36 14:57:10 1638 694 2332 142 2332
59 12:20:20 14:57:10 14:57:51 2210 41 2251 122 2251
60 12:28:12 14:57:51 14:59:45 1779 114 1893 472 1893
61 12:31:56 14:59:45 15:09:49 1669 604 2273 224 2273
62 12:35:37 15:09:49 15:16:29 2052 400 2452 221 2452
63 12:42:20 15:16:29 15:27:14 2049 645 2694 403 2694
64 12:46:45 15:27:14 15:27:17 2429 3 2432 265 2432
65 12:49:20 15:27:17 15:37:58 2277 641 2918 155 2918
66 12:51:14 15:37:58 15:48:56 2804 658 3462 114 3462
67 12:56:34 15:48:56 15:52:59 3142 243 3385 320 3385
68 13:03:34 15:52:59 15:57:58 2965 299 3264 420 3264
69 13:06:04 15:57:58 16:05:02 3114 424 3538 150 3538
70 13:10:23 16:05:02 16:17:03 3279 721 4000 259 400
71 13:11:44 16:17:03 16:19:46 319 163 482 81 482
72 13:18:35 16:19:46 16:32:20 71 754 825 411 825
73 13:18:59 16:32:20 16:45:39 801 799 1600 24 1600
74 13:22:58 16:45:39 16:49:07 1361 208 1569 239 1569
75 13:30:17 16:49:07 16:53:15 1130 248 1378 439 1378
76 13:33:27 16:53:15 17:04:17 1188 662 1850 190 1850
77 13:39:37 17:04:17 17:14:02 1480 585 2065 370 2065
78 13:43:36 17:14:02 17:21:14 1826 432 2258 239 2258
79 13:50:49 17:21:14 17:31:38 1825 624 2449 433 2449
 80 13:50:51 17:31:38 17:35:41 2447 243 2690 2 2690
81 13:58:22 17:35:41 17:38:43 2239 182 2421 451 2421
82 14:05:16 17:38:43 17:49:27 2007 644 2651 414 2651
83 14:11:58 17:49:27 17:54:44 2249 317 2566 402 2566
84 14:16:43 17:54:44 18:06:44 2281 720 3001 285 3001
85 14:22:04 18:06:44 18:12:59 2680 375 3055 321 3055
86 14:29:41 18:12:59 18:25:03 2598 724 3322 457 3322
87 14:31:59 18:25:03 18:33:35 3184 512 3696 138 96
88 14:37:31 18:33:35 18:41:12 3364 457 3821 332 221
89 14:39:21 18:41:12 18:41:28 111 16 127 110 127
90 14:40:40 18:41:28 18:41:30 48 2 50 79 50
91 14:44:22 18:41:30 18:43:18 3428 108 3536 222 3536
92 14:45:20 18:43:18 18:51:42 3478 504 3982 58 382
93 14:50:12 18:51:42 19:02:55 90 673 763 292 763
94 14:55:48 19:02:55 19:11:29 427 514 941 336 941
95 14:56:14 19:11:29 19:12:22 915 53 968 26 968
96 15:02:54 19:12:22 19:21:25 568 543 1111 400 1111
97 15:04:35 19:21:25 19:23:36 1010 131 1141 101 1141
98 15:10:41 19:23:36 19:25:48 775 132 907 366 907
99 15:13:59 19:25:48 19:29:48 709 240 949 198 949
100 15:14:09 19:29:48 19:42:11 939 743 1682 10 1682
 Cust
Cust depart
arrive/ho before
ur hour cust deppart/hour
14 7 7
14 16 9
13 25 9
12 35 10
14 44 9
14 51 7
14 60 9
5 68 8
75 7
83 8
92 9
100 8
Service
12.5 Rate 8.33333333333333

12.5

second minute miu (µ)

419.2 6.986667 8.58778625954199
Queueing Simulaton
Entity-Not Dynamic
Que_4 Queue Station Que_1

12.5 Arrival Rate 12.5 Queue Station SimQ_1

8.6 Service Rate/Channel 8.6 Arrival Rate 12.5

2 Number of Servers 3 Service Rate 8.6
*** Max. Number in System *** Number of Servers 1
*** Number in Population *** Max. Number in System ***
M/M/2 Type M/M/3 Type G/G/1
3.08045 Mean Number at Station 1.660716 Arrival Seed ***
0.246436 Mean Time at Station 0.132857 Service Seed ***
1.626961 Mean Number in Queue 0.207228 Number in Simulation 100
0.130157 Mean Time in Queue 0.016578 Start Data Time 0
1.453488 Mean Number in Service 1.453488 Stop Data Time 9.187962
0.116279 Mean Time in Service 0.116279 Mean Number at Station 11.53673
 12.5 Throughput Rate 12.5 Mean Time at Station 1.070698
0.726744 Efficiency 0.484496 Mean Number in Queue 10.62515
0.158249 Probability All Servers Idle 0.222095 Mean Time in Queue 0.986095
0.611737 Prob. All Servers Busy 0.220491 Mean Number in Service 0.911587
0 Prob. System Full 0 Mean Time in Service 0.084602
1 Critical Wait Time 1 Arrival Rate 10.77497
0.005564 P(Wait >= Critical Wait) 3.692E-07 Throughput Rate 10.77497
0.158249 P(0) 0.222095 Efficiency 0.911587
0.230013 P(1) 0.322812 Probability Balk 0
0.167161 P(2) 0.234602
0.121483 P(3) 0.113664
0.088287 P(4) 0.05507
0.064162 P(5) 0.026681
0.046629 P(6) 0.012927
0.033888 P(7) 0.006263
0.024628 P(8) 0.003034
0.017898 P(9) 0.00147
0.013007 P(10) 0.000712
 Enter Enter Leave
Entity Arrive Queue Service Service Queueing Simulaton
Entity-Not Dynamic
Number TBA TFS 0 0 0 0 0

1 0.0267 0.2277 1 0.0267 0.0267 0.0267 0.2544 Queue Station

2 0.0801 0.0272 2 0.1067 0.1067 0.2544 0.2816 Arrival Rate
3 0.1443 0.0641 3 0.251 0.251 0.2816 0.3456 Service Rate
4 0.0012 0.0121 4 0.2522 0.2522 0.3456 0.3577 Number of Servers
5 0.3927 0.1504 5 0.6449 0.6449 0.6449 0.7952 Max. Number in System
6 0.1179 0.1371 6 0.7627 0.7627 0.7952 0.9323 Type
7 0.3713 0.0123 7 1.1341 1.1341 1.1341 1.1463 Arrival Seed
8 0.0322 0.0568 8 1.1663 1.1663 1.1663 1.2231 Service Seed
9 0.052 0.0837 9 1.2183 1.2183 1.2231 1.3068 Number in Simulation
10 2E-05 0.1892 10 1.2183 1.2183 1.3068 1.4959 Start Data Time
11 0.0375 0.0313 11 1.2558 1.2558 1.4959 1.5272 Stop Data Time
12 0.0792 0.0083 12 1.335 1.335 1.5272 1.5355 Mean Number at Station
13 0.081 0.0697 13 1.416 1.416 1.5355 1.6052 Mean Time at Station
14 0.1158 0.0119 14 1.5318 1.5318 1.6052 1.6171 Mean Number in Queue
15 0.1921 0.1039 15 1.7239 1.7239 1.7239 1.8278 Mean Time in Queue
16 0.167 0.0231 16 1.8909 1.8909 1.8909 1.914 Mean Number in Service
17 0.13 0.0256 17 2.0209 2.0209 2.0209 2.0466 Mean Time in Service
18 0.0075 0.2543 18 2.0284 2.0284 2.0466 2.3009 Arrival Rate
19 0.0012 0.1513 19 2.0296 2.0296 2.3009 2.4521 Throughput Rate
20 0.2272 0.0802 20 2.2569 2.2569 2.4521 2.5323 Efficiency
21 0.0151 0.2125 21 2.2719 2.2719 2.5323 2.7448 Probability Balk
22 0.0236 0.1155 22 2.2955 2.2955 2.7448 2.8604
23 0.0223 0.0461 23 2.3178 2.3178 2.8604 2.9064
24 0.062 0.0302 24 2.3799 2.3799 2.9064 2.9366
25 0.3335 0.3948 25 2.7133 2.7133 2.9366 3.3314
26 0.0692 0.0908 26 2.7825 2.7825 3.3314 3.4222
27 0.178 0.0725 27 2.9605 2.9605 3.4222 3.4947
28 0.0975 0.0244 28 3.058 3.058 3.4947 3.519
29 0.0394 0.1747 29 3.0974 3.0974 3.519 3.6938
30 0.01 0.3304 30 3.1074 3.1074 3.6938 4.0242
31 0.0046 0.0368 31 3.112 3.112 4.0242 4.061
32 0.074 0.351 32 3.186 3.186 4.061 4.412
33 0.027 0.0389 33 3.213 3.213 4.412 4.4509
34 0.0057 0.0025 34 3.2187 3.2187 4.4509 4.4535
35 0.1105 0.0051 35 3.3292 3.3292 4.4535 4.4586
36 0.2217 0.0473 36 3.5509 3.5509 4.4586 4.5059
37 0.1453 0.1369 37 3.6962 3.6962 4.5059 4.6428
38 0.3614 0.0346 38 4.0576 4.0576 4.6428 4.6774
39 0.0862 0.2975 39 4.1437 4.1437 4.6774 4.9748
40 0.1595 0.0234 40 4.3032 4.3032 4.9748 4.9983
41 0.0109 0.264 41 4.3141 4.3141 4.9983 5.2622
42 0.0284 0.3401 42 4.3425 4.3425 5.2622 5.6024
43 0.1255 0.1405 43 4.4679 4.4679 5.6024 5.7428
44 0.0284 0.0042 44 4.4964 4.4964 5.7428 5.747
45 0.1952 0.0359 45 4.6916 4.6916 5.747 5.7829
46 0.1125 0.0745 46 4.8041 4.8041 5.7829 5.8574
47 0.0558 0.0015 47 4.8599 4.8599 5.8574 5.8589
48 0.0224 0.1364 48 4.8822 4.8822 5.8589 5.9953
49 0.0794 0.0034 49 4.9616 4.9616 5.9953 5.9986
50 0.0626 0.2257 50 5.0242 5.0242 5.9986 6.2243
51 0.0617 0.0354 51 5.0858 5.0858 6.2243 6.2597
52 0.0021 0.4476 52 5.088 5.088 6.2597 6.7073
53 0.0007 0.5894 53 5.0886 5.0886 6.7073 7.2967
54 0.0205 0.0769 54 5.1091 5.1091 7.2967 7.3736
55 0.1156 0.149 55 5.2247 5.2247 7.3736 7.5226
56 0.0976 0.0094 56 5.3223 5.3223 7.5226 7.532
 57 0.0968 0.0713 57 5.4191 5.4191 7.532 7.6033
58 0.2855 0.0047 58 5.7046 5.7046 7.6033 7.6081
59 0.3627 0.1098 59 6.0673 6.0673 7.6081 7.7179
60 0.0039 0.0103 60 6.0712 6.0712 7.7179 7.7282
61 0.1775 0.0749 61 6.2486 6.2486 7.7282 7.8031
62 0.0143 0.0405 62 6.2629 6.2629 7.8031 7.8436
63 0.0278 0.2909 63 6.2907 6.2907 7.8436 8.1346
64 0.064 0.1206 64 6.3548 6.3548 8.1346 8.2552
65 0.0026 0.1427 65 6.3574 6.3574 8.2552 8.398
66 0.0455 0.0336 66 6.4029 6.4029 8.398 8.4315
67 0.0359 0.0658 67 6.4388 6.4388 8.4315 8.4973
68 0.2238 0.1792 68 6.6626 6.6626 8.4973 8.6765
69 0.0823 0.5891 69 6.7449 6.7449 8.6765 9.2657
70 0.0341 0.1324 70 6.779 6.779 9.2657 9.398
71 0.021 0.1873 71 6.8 6.8 9.398 9.5854
72 0.155 0.0648 72 6.9551 6.9551 9.5854 9.6501
73 0.0032 0.0906 73 6.9583 6.9583 9.6501 9.7407
74 0.0169 0.0794 74 6.9751 6.9751 9.7407 9.8202
75 0.0616 0.0679 75 7.0367 7.0367 9.8202 9.8881
76 0.025 0.1255 76 7.0618 7.0618 9.8881 10.014
77 0.0123 0.0268 77 7.0741 7.0741 10.014 10.04
78 0.0131 0.0155 78 7.0871 7.0871 10.04 10.056
79 0.032 0.1405 79 7.1192 7.1192 10.056 10.196
80 0.1914 0.0072 80 7.3105 7.3105 10.196 10.203
81 0.0213 0.0114 81 7.3318 7.3318 10.203 10.215
82 0.1713 0.0111 82 7.5031 7.5031 10.215 10.226
83 0.1538 0.0209 83 7.6568 7.6568 10.226 10.247
84 0.0088 0.215 84 7.6657 7.6657 10.247 10.462
85 0.0642 0.0324 85 7.7299 7.7299 10.462 10.494
86 0.4113 0.0187 86 8.1412 8.1412 10.494 10.513
87 0.0864 0.2175 87 8.2276 8.2276 10.513 10.73
88 0.0985 0.1037 88 8.3261 8.3261 10.73 10.834
89 0.0497 0.0744 89 8.3757 8.3757 10.834 10.909
90 0.0746 0.1444 90 8.4504 8.4504 10.909 11.053
91 0.2145 0.0369 91 8.6649 8.6649 11.053 11.09
92 0.0628 0.0734 92 8.7277 8.7277 11.09 11.163
93 0.0012 0.1211 93 8.7289 8.7289 11.163 11.284
94 0.0885 0.0247 94 8.8174 8.8174 11.284 11.309
95 0.0746 0.0288 95 8.892 8.892 11.309 11.338
96 0.0087 0.0024 96 8.9007 8.9007 11.338 11.34
97 0.1229 0.2294 97 9.0236 9.0236 11.34 11.57
98 0.0075 0.0738 98 9.0311 9.0311 11.57 11.644
99 0.1184 0.0775 99 9.1494 9.1494 11.644 11.721
100 0.0395 0.0484 100 9.189 9.189 11.721 11.769
 Enter Enter Leave
Entity Arrive Queue Service Service

SimQ_2 Number TBA TFS 0 0 0 0 0

12.5 1 0.1124 0.1514 1 0.1124 0.1124 0.1124 0.2638
8.6 2 0.0214 0.0231 2 0.1338 0.1338 0.1338 0.1569
3 3 0.0826 0.0369 3 0.2164 0.2164 0.2164 0.2532
*** 4 0.2111 0.0329 4 0.4275 0.4275 0.4275 0.4604
G/G/3 5 0.0776 0.1284 5 0.5051 0.5051 0.5051 0.6335
*** 6 0.0397 0.0187 6 0.5448 0.5448 0.5448 0.5635
*** 7 0.1003 0.1291 7 0.6451 0.6451 0.6451 0.7742
100 8 0.018 0.0642 8 0.6631 0.6631 0.6631 0.7274
0 9 0.1822 0.5082 9 0.8454 0.8454 0.8454 1.3536
8.188132 10 0.1721 0.2988 10 1.0175 1.0175 1.0175 1.3163
1.367981 11 0.0052 0.0859 11 1.0227 1.0227 1.0227 1.1086
0.113144 12 0.0953 0.0411 12 1.118 1.118 1.118 1.1591
0.086247 13 0.016 0.3809 13 1.134 1.134 1.1591 1.54
0.007133 14 0.0119 0.0725 14 1.1459 1.1459 1.3163 1.3888
1.281735 15 0.0518 0.2952 15 1.1977 1.1977 1.3536 1.6488
0.10601 16 0.0421 0.0375 16 1.2398 1.2398 1.3888 1.4263
12.09067 17 0.1445 0.0093 17 1.3843 1.3843 1.4263 1.4356
12.09067 18 0.0088 0.1189 18 1.3931 1.3931 1.4356 1.5545
0.427245 19 0.1636 0.1908 19 1.5567 1.5567 1.5567 1.7475
0 20 0.0358 0.0242 20 1.5925 1.5925 1.5925 1.6167
21 0.0721 0.07 21 1.6647 1.6647 1.6647 1.7346
22 0.0464 0.1335 22 1.7111 1.7111 1.7111 1.8446
23 0.103 0.0113 23 1.8141 1.8141 1.8141 1.8254
24 0.0072 0.0215 24 1.8212 1.8212 1.8212 1.8427
25 0.1577 0.1533 25 1.9789 1.9789 1.9789 2.1323
26 0.2161 0.0486 26 2.195 2.195 2.195 2.2436
27 0.0521 0.1164 27 2.2472 2.2472 2.2472 2.3636
28 0.0057 0.0224 28 2.2529 2.2529 2.2529 2.2753
29 0.0752 0.1183 29 2.3281 2.3281 2.3281 2.4464
30 0.0656 0.093 30 2.3937 2.3937 2.3937 2.4867
31 0.0384 0.0937 31 2.4321 2.4321 2.4321 2.5258
32 0.1283 0.1007 32 2.5604 2.5604 2.5604 2.6611
33 0.0029 0.1148 33 2.5633 2.5633 2.5633 2.6781
34 0.1828 0.112 34 2.7461 2.7461 2.7461 2.8581
35 0.1048 0.0201 35 2.8508 2.8508 2.8508 2.8709
36 0.09 0.1403 36 2.9408 2.9408 2.9408 3.0811
37 0.034 0.0543 37 2.9749 2.9749 2.9749 3.0292
38 0.0152 0.0356 38 2.9901 2.9901 2.9901 3.0257
39 0.0305 0.1232 39 3.0206 3.0206 3.0257 3.1489
40 0.0789 0.0056 40 3.0994 3.0994 3.0994 3.105
41 0.1158 0.0049 41 3.2153 3.2153 3.2153 3.2202
42 0.1556 0.0259 42 3.3708 3.3708 3.3708 3.3968
43 0.1025 0.1494 43 3.4733 3.4733 3.4733 3.6227
44 0.0198 0.0023 44 3.4931 3.4931 3.4931 3.4954
45 0.0782 0.0551 45 3.5713 3.5713 3.5713 3.6264
46 0.1013 0.0756 46 3.6726 3.6726 3.6726 3.7482
47 0.1071 0.2836 47 3.7797 3.7797 3.7797 4.0633
48 0.0704 0.0032 48 3.8501 3.8501 3.8501 3.8533
49 0.0025 0.2198 49 3.8526 3.8526 3.8526 4.0724
50 0.0948 0.0505 50 3.9474 3.9474 3.9474 3.998
51 0.0676 0.0456 51 4.015 4.015 4.015 4.0606
52 0.2156 0.1 52 4.2306 4.2306 4.2306 4.3305
53 0.0154 0.0353 53 4.246 4.246 4.246 4.2814
54 0.0185 0.0941 54 4.2646 4.2646 4.2646 4.3586
55 0.1888 0.174 55 4.4534 4.4534 4.4534 4.6274
 56 0.0831 0.3117 56 4.5366 4.5366 4.5366 4.8482
57 0.0295 0.015 57 4.566 4.566 4.566 4.5811
58 0.0789 0.0756 58 4.645 4.645 4.645 4.7205
59 0.0744 0.0744 59 4.7193 4.7193 4.7193 4.7938
60 0.0507 0.0662 60 4.77 4.77 4.77 4.8362
61 0.0244 0.0885 61 4.7944 4.7944 4.7944 4.8829
62 0.1277 0.266 62 4.9222 4.9222 4.9222 5.1882
63 0.0156 0.0394 63 4.9378 4.9378 4.9378 4.9772
64 0.065 0.0922 64 5.0027 5.0027 5.0027 5.0949
65 0.1467 0.2 65 5.1494 5.1494 5.1494 5.3494
66 0.0013 0.0208 66 5.1507 5.1507 5.1507 5.1715
67 0.152 0.0436 67 5.3027 5.3027 5.3027 5.3463
68 0.0205 0.1241 68 5.3232 5.3232 5.3232 5.4473
69 0.1862 0.0908 69 5.5094 5.5094 5.5094 5.6002
70 0.0067 0.0512 70 5.5161 5.5161 5.5161 5.5673
71 0.0486 0.3972 71 5.5648 5.5648 5.5648 5.9619
72 0.0387 0.0404 72 5.6034 5.6034 5.6034 5.6438
73 0.0042 0.1036 73 5.6077 5.6077 5.6077 5.7113
74 0.2076 0.0608 74 5.8153 5.8153 5.8153 5.8761
75 0.0279 0.0839 75 5.8432 5.8432 5.8432 5.9271
76 0.1246 0.0258 76 5.9677 5.9677 5.9677 5.9936
77 0.0003 0.1052 77 5.968 5.968 5.968 6.0732
78 0.3676 0.0607 78 6.3356 6.3356 6.3356 6.3963
79 0.0314 0.3238 79 6.367 6.367 6.367 6.6908
80 0.0856 0.003 80 6.4526 6.4526 6.4526 6.4555
81 0.0508 0.1248 81 6.5034 6.5034 6.5034 6.6282
82 0.2692 0.0699 82 6.7727 6.7727 6.7727 6.8426
83 0.0238 0.1569 83 6.7965 6.7965 6.7965 6.9534
84 0.0175 0.1287 84 6.814 6.814 6.814 6.9427
85 0.0049 0.1052 85 6.8189 6.8189 6.8426 6.9478
86 0.0311 0.0144 86 6.85 6.85 6.9427 6.9571
87 0.1031 0.0125 87 6.9531 6.9531 6.9531 6.9656
88 0.1228 0.202 88 7.0759 7.0759 7.0759 7.2779
89 0.0195 0.0831 89 7.0954 7.0954 7.0954 7.1785
90 0.1314 0.3007 90 7.2268 7.2268 7.2268 7.5275
91 0.1208 0.1059 91 7.3476 7.3476 7.3476 7.4535
92 0.2527 0.1118 92 7.6003 7.6003 7.6003 7.7121
93 0.151 0.1689 93 7.7514 7.7514 7.7514 7.9202
94 0.1422 0.2318 94 7.8935 7.8935 7.8935 8.1253
95 0.0612 0.018 95 7.9547 7.9547 7.9547 7.9727
96 0.0242 0.301 96 7.9789 7.9789 7.9789 8.2799
97 0.0141 0.0875 97 7.993 7.993 7.993 8.0805
98 0.1457 0.0343 98 8.1388 8.1388 8.1388 8.1731
99 0.0295 0.0098 99 8.1683 8.1683 8.1683 8.1781
100 0.0209 0.0223 100 8.1891 8.1891 8.1891 8.2114
 Queueing Simulaton
Entity-Not Dynamic
Enter Enter Leave
Entity Arrive Queue Service Service
Queue Station SimQ_3 Number TBA TFS 0 0 0 0 0
Arrival Rate 12.5 1 0.0353 0.4849 1 0.0353 0.0353 0.0353 0.5201
Service Rate 8.6 2 0.0048 0.0177 2 0.0401 0.0401 0.0401 0.0578
Number of Servers 4 3 0.0453 0.1205 3 0.0853 0.0853 0.0853 0.2058
Max. Number in System *** 4 0.1701 0.1634 4 0.2555 0.2555 0.2555 0.4189
Type G/G/4 5 0.1827 0.0106 5 0.4381 0.4381 0.4381 0.4487
Arrival Seed *** 6 0.2237 0.1588 6 0.6618 0.6618 0.6618 0.8206
Service Seed *** 7 0.0041 0.1433 7 0.6659 0.6659 0.6659 0.8092
Number in Simulation 100 8 0.032 0.0072 8 0.6979 0.6979 0.6979 0.7051
Start Data Time 0 9 0.0583 0.1711 9 0.7562 0.7562 0.7562 0.9274
 Stop Data Time 7.821237 10 0.0644 0.0499 10 0.8206 0.8206 0.8206 0.8705
Mean Number at Station 1.48053 11 0.0186 0.0881 11 0.8392 0.8392 0.8392 0.9273
Mean Time at Station 0.116965 12 0.1715 0.0702 12 1.0107 1.0107 1.0107 1.0809
Mean Number in Queue 0.007092 13 0.0105 0.0003 13 1.0212 1.0212 1.0212 1.0215
Mean Time in Queue 0.00056 14 0.0408 0.1428 14 1.062 1.062 1.062 1.2048
Mean Number in Service 1.473437 15 0.0657 0.0081 15 1.1278 1.1278 1.1278 1.1358
Mean Time in Service 0.116405 16 0.1364 0.0832 16 1.2642 1.2642 1.2642 1.3473
Arrival Rate 12.65784 17 0.1991 0.0829 17 1.4633 1.4633 1.4633 1.5461
Throughput Rate 12.65784 18 0.0258 0.3141 18 1.4891 1.4891 1.4891 1.8032
Efficiency 0.368359 19 0.0173 0.1827 19 1.5064 1.5064 1.5064 1.689
Probability Balk 0 20 0.1132 0.3041 20 1.6196 1.6196 1.6196 1.9237
21 0.0242 0.34 21 1.6438 1.6438 1.6438 1.9838
22 0.0165 0.0149 22 1.6603 1.6603 1.689 1.7039
23 0.0347 0.5524 23 1.695 1.695 1.7039 2.2563
24 0.0904 0.0002 24 1.7854 1.7854 1.8032 1.8033
25 0.0213 0.1116 25 1.8067 1.8067 1.8067 1.9183
26 0.1689 0.1168 26 1.9756 1.9756 1.9756 2.0924
27 0.1046 0.0316 27 2.0803 2.0803 2.0803 2.1118
28 0.0068 0.0346 28 2.087 2.087 2.087 2.1216
29 0.0761 0.0824 29 2.1631 2.1631 2.1631 2.2455
30 0.0091 0.054 30 2.1723 2.1723 2.1723 2.2263
31 0.045 0.0914 31 2.2173 2.2173 2.2173 2.3087
32 0.0545 0.0564 32 2.2718 2.2718 2.2718 2.3283
33 0.0441 0.0369 33 2.3159 2.3159 2.3159 2.3528
34 0.0647 0.1776 34 2.3807 2.3807 2.3807 2.5583
35 0.0206 0.0581 35 2.4012 2.4012 2.4012 2.4594
36 0.0482 0.1424 36 2.4494 2.4494 2.4494 2.5918
37 0.013 0.0516 37 2.4624 2.4624 2.4624 2.514
38 0.3708 0.317 38 2.8332 2.8332 2.8332 3.1502
39 0.2154 0.0991 39 3.0486 3.0486 3.0486 3.1477
40 0.0817 0.2317 40 3.1304 3.1304 3.1304 3.362
41 0.0227 0.4402 41 3.153 3.153 3.153 3.5932
42 0.2431 0.1735 42 3.3961 3.3961 3.3961 3.5695
43 0.1077 0.0442 43 3.5038 3.5038 3.5038 3.548
44 0.019 0.4244 44 3.5229 3.5229 3.5229 3.9472
45 0.0695 0.1395 45 3.5924 3.5924 3.5924 3.7318
46 0.0489 0.3261 46 3.6413 3.6413 3.6413 3.9674
47 0.0771 0.0033 47 3.7184 3.7184 3.7184 3.7217
48 0.0734 0.0161 48 3.7918 3.7918 3.7918 3.808
49 0.1409 0.0124 49 3.9327 3.9327 3.9327 3.9451
50 0.1715 0.094 50 4.1042 4.1042 4.1042 4.1982
51 0.0504 0.1586 51 4.1546 4.1546 4.1546 4.3132
52 0.0982 0.0292 52 4.2528 4.2528 4.2528 4.282
53 0.0685 0.1626 53 4.3213 4.3213 4.3213 4.4839
54 0.0432 0.0268 54 4.3646 4.3646 4.3646 4.3914
55 0.1663 0.1686 55 4.5309 4.5309 4.5309 4.6996
56 0.0879 0.0429 56 4.6188 4.6188 4.6188 4.6617
57 0.1307 0.0268 57 4.7495 4.7495 4.7495 4.7764
58 0.1108 0.1121 58 4.8603 4.8603 4.8603 4.9724
59 0.0084 0.0425 59 4.8687 4.8687 4.8687 4.9112
60 0.02 0.1511 60 4.8887 4.8887 4.8887 5.0398
61 0.1485 0.0183 61 5.0373 5.0373 5.0373 5.0555
62 0.0729 0.0532 62 5.1101 5.1101 5.1101 5.1633
63 0.0991 0.0524 63 5.2093 5.2093 5.2093 5.2616
64 0.0846 0.1524 64 5.2939 5.2939 5.2939 5.4463
65 0.0625 0.1487 65 5.3564 5.3564 5.3564 5.5051
66 0.0575 0.0458 66 5.4139 5.4139 5.4139 5.4597
67 0.3029 0.1854 67 5.7168 5.7168 5.7168 5.9022
68 0.0531 0.0386 68 5.7699 5.7699 5.7699 5.8085
69 0.044 0.1792 69 5.8139 5.8139 5.8139 5.9931
70 0.1667 0.1722 70 5.9805 5.9805 5.9805 6.1527
71 0.0899 0.109 71 6.0704 6.0704 6.0704 6.1794
72 0.057 0.0466 72 6.1274 6.1274 6.1274 6.174
73 0.0331 0.1274 73 6.1606 6.1606 6.1606 6.288
74 0.2091 0.1253 74 6.3696 6.3696 6.3696 6.4949
75 0.1626 0.1196 75 6.5323 6.5323 6.5323 6.6518
76 0.004 0.1803 76 6.5363 6.5363 6.5363 6.7166
77 0.0197 0.1121 77 6.556 6.556 6.556 6.6681
78 0.0028 0.0272 78 6.5588 6.5588 6.5588 6.586
79 0.065 0.0148 79 6.6237 6.6237 6.6237 6.6385
80 0.0356 0.0337 80 6.6594 6.6594 6.6594 6.6931
81 0.0794 0.0554 81 6.7388 6.7388 6.7388 6.7942
82 0.1018 0.0049 82 6.8405 6.8405 6.8405 6.8454
83 0.0989 0.0852 83 6.9395 6.9395 6.9395 7.0247
84 0.0032 0.0796 84 6.9427 6.9427 6.9427 7.0223
85 0.0351 0.0036 85 6.9778 6.9778 6.9778 6.9814
86 0.0931 0.0884 86 7.0709 7.0709 7.0709 7.1593
87 0.0121 0.0318 87 7.083 7.083 7.083 7.1148
88 0.0871 0.2515 88 7.1701 7.1701 7.1701 7.4216
89 0.0109 0.0549 89 7.181 7.181 7.181 7.2359
90 0.0375 0.1881 90 7.2185 7.2185 7.2185 7.4067
91 0.0243 0.0522 91 7.2428 7.2428 7.2428 7.295
92 0.0379 0.1805 92 7.2807 7.2807 7.2807 7.4612
93 0.0312 0.0127 93 7.3118 7.3118 7.3118 7.3246
94 0.0814 0.362 94 7.3933 7.3933 7.3933 7.7552
95 0.0541 0.0623 95 7.4474 7.4474 7.4474 7.5097
96 0.1773 0.1093 96 7.6246 7.6246 7.6246 7.734
97 0.0526 0.093 97 7.6772 7.6772 7.6772 7.7702
98 0.0907 0.0372 98 7.7679 7.7679 7.7679 7.8051
99 0.0231 0.0352 99 7.791 7.791 7.791 7.8262
100 0.0312 0.0248 100 7.8222 7.8222 7.8222 7.8471
 Waiting Time Service Time
Number Arrive Enter Server Leave Server (seconds) (seconds)

1 8:00:00 8:00:00 8:09:21 0 561

2 8:02:59 8:09:21 8:16:40 382 439
3 8:07:32 8:16:40 8:23:29 548 409
4 8:12:55 8:23:29 8:35:23 634 714
5 8:15:32 8:35:23 8:41:31 1191 368
6 8:19:41 8:41:31 8:48:23 1310 412
7 8:21:39 8:48:23 8:52:14 1604 231
8 8:25:38 8:52:14 9:01:28 1596 554
9 8:26:25 9:01:28 9:12:28 2103 660
10 8:28:19 9:12:28 9:20:30 2649 482
11 8:32:01 9:20:30 9:27:36 2909 426
12 8:34:56 9:27:36 9:35:56 3160 500
13 8:39:47 9:35:56 9:45:13 3369 557
14 8:42:41 9:45:13 9:54:16 152 543
15 8:47:09 9:54:16 10:05:20 427 664
16 8:51:06 10:05:20 10:14:33 854 553
17 8:53:36 10:14:33 10:22:29 1257 476
18 8:59:21 10:22:29 10:30:41 1388 492
19 9:05:14 10:30:41 10:40:48 1527 607
20 9:08:01 10:40:48 10:52:30 1967 702
21 9:13:15 10:52:30 11:02:30 2355 600
22 9:16:26 11:02:30 11:11:36 2764 546
23 9:17:39 11:11:36 11:20:39 3237 543
24 9:21:48 11:20:39 11:26:20 3531 341

25 9:24:24 11:26:20 11:33:20 116 420

26 9:27:39 11:33:20 11:42:07 341 527

27 9:30:01 11:42:07 11:50:52 726 525
28 9:33:35 11:50:52 11:59:38 1037 526
29 9:38:38 11:59:38 12:07:30 1260 472
30 9:43:40 12:07:30 12:16:21 1430 531
31 9:45:42 12:16:21 12:21:28 1839 307
32 9:50:59 12:21:28 12:29:17 1829 469
33 9:55:10 12:29:17 12:38:10 2047 533
34 9:57:40 12:38:10 12:47:12 2430 542
35 10:01:16 12:47:12 12:56:00 2756 528
36 10:04:44 12:56:00 13:03:22 3076 442
37 10:06:35 13:03:22 13:13:27 3407 605
38 10:10:36 13:13:27 13:21:24 171 477
39 10:14:23 13:21:24 13:31:54 421 630
40 10:18:57 13:31:54 13:38:53 777 419
41 10:22:07 13:38:53 13:49:15 1006 622
42 10:25:36 13:49:15 13:59:43 1419 628
43 10:30:25 13:59:43 14:08:08 1758 505
44 10:35:51 14:08:08 14:14:04 1937 356
45 10:40:55 14:14:04 14:21:45 1989 461
46 10:44:11 14:21:45 14:28:57 2254 432
47 10:46:44 14:28:57 14:36:39 2533 462
48 10:50:06 14:36:39 14:47:42 2793 663
49 10:55:20 14:47:42 14:57:37 3142 595
50 10:57:53 14:57:37 15:07:14 3584 577
51 11:02:49 15:07:14 15:13:01 265 347
52 11:07:47 15:13:01 15:21:40 314 519
53 11:11:10 15:21:40 15:28:40 630 420
54 11:13:53 15:28:40 15:35:55 887 435
55 11:17:29 15:35:55 15:44:37 1106 522
56 11:21:40 15:44:37 15:51:04 1377 387
57 11:23:34 15:51:04 15:57:43 1650 399
58 11:26:02 15:57:43 16:07:28 1901 585
59 11:29:36 16:07:28 16:13:10 2272 342
60 11:32:53 16:13:10 16:21:12 2417 482
61 11:38:09 16:21:12 16:30:53 2583 581
62 11:40:20 16:30:53 16:38:33 3033 460
63 11:44:06 16:38:33 16:45:52 3267 439
64 11:49:24 16:45:52 16:53:26 3388 454
65 11:53:03 16:53:26 17:02:50 23 564
66 11:54:05 17:02:50 17:11:53 525 543
67 11:58:47 17:11:53 17:21:58 786 605
68 12:02:28 17:21:58 17:28:12 1170 374
69 12:07:21 17:28:12 17:37:37 1251 565
70 12:10:11 17:37:37 17:47:18 1646 581
71 12:13:31 17:47:18 17:54:26 2027 428
72 12:18:06 17:54:26 18:03:40 2180 554
73 12:18:21 18:03:40 18:11:14 2719 454
74 12:21:51 18:11:14 18:19:07 2963 473
75 12:23:37 18:19:07 18:28:23 3330 556
76 12:27:37 18:28:23 18:36:03 46 460
77 12:31:40 18:36:03 18:44:11 263 488
78 12:35:36 18:44:11 18:53:59 515 588
79 12:39:06 18:53:59 19:02:32 893 513
80 12:40:44 19:02:32 19:08:01 1308 329
81 12:44:43 19:08:01 19:16:35 1398 514
82 12:45:50 19:16:35 19:25:19 1845 524
83 12:49:40 19:25:19 19:35:48 2139 629
84 12:55:26 19:35:48 19:47:25 2422 697
 85 12:55:36 19:47:25 19:56:51 3109 566
86 12:59:04 19:56:51 20:05:14 3467 503
87 13:02:50 20:05:14 20:12:27 144 433
88 13:04:43 20:12:27 20:19:54 464 447
89 13:06:57 20:19:54 20:28:24 777 510
90 13:08:50 20:28:24 20:37:50 1174 566
91 13:11:43 20:37:50 20:45:02 1567 432
92 13:14:04 20:45:02 20:52:58 1858 476
93 13:15:18 20:52:58 21:02:28 2260 570
94 13:19:06 21:02:28 21:10:37 2602 489
95 13:21:07 21:10:37 21:16:55 2970 378
96 13:23:57 21:16:55 21:24:34 3178 459
97 13:29:40 21:24:34 21:30:26 3294 352
98 13:32:55 21:30:26 21:38:59 3451 513
99 13:37:29 21:38:59 21:48:24 90 565
100 13:40:08 21:48:24 21:59:29 496 665
Time in System Time inter-
(seconds) arrival
Cust Cust depart
561 0 Cust Arrive before hour arrive/hour before hour
821 179 18 18 7
957 273 34 16 14
1348 323 50 16 20
1559 157 67 17 28
1722 249 86 19 35
1835 118 100 14 42
2150 239 49
2763 47 57
3131 114 64
3335 222 71
3660 175 78
3926 291 85
695 174 92
1091 268 100
1407 237 Arrival Rate 16.666666667 Service Rate
1733 150
1880 345 Lambda (λ) 16.666666667
2134 353
2669 167 second minute
2955 314 average service time 504 8.39483333333
3310 191
3780 73
3872 249 Queue Station Que_2

536 156 Arrival Rate 16.659999847

868 195 Service Rate/Channel 7.1399998665

1251 142 Number of Servers 3
1563 214 Max. Number in System ***
1732 303 Number in Population ***
1961 302 Type M/M/3
2146 122 Mean Number at Station 4.4732618332
2298 317 Mean Time at Station 0.2685031295
2580 251 Mean Number in Queue 2.1399287703
2972 150 Mean Time in Queue 0.1284471062
3284 216 Mean Number in Service 2.3333332539
3518 208 Mean Time in Service 0.140056029
4012 111 Throughput Rate 16.659999847
648 241 Efficiency 0.777777791
1051 227 Probability All Servers Idle 0.0641711131
1196 274 Prob. All Servers Busy 0.611408174
1628 190 Prob. System Full 0
2047 209 Critical Wait Time 0.5
2263 289 P(Wait >= Critical Wait) 0.0565861866
2293 326
2450 304 Queue Station Que_3
2686 196 Arrival Rate 16.659999847
2995 153 Service Rate/Channel 7.1399998665
3456 202 Number of Servers 3
3737 314 Max. Number in System ***
4161 153 Number in Population ***
612 296 Type M/M/3
833 298 Mean Number at Station 4.4732618332
1050 203 Mean Time at Station 0.2685031295
1322 163 Mean Number in Queue 2.1399287703
1628 216 Mean Time in Queue 0.1284471062
1764 251 Mean Number in Service 2.3333332539
2049 114 Mean Time in Service 0.140056029
2486 148 Throughput Rate 16.659999847
2614 214 Efficiency 0.777777791
2899 197 Probability All Servers Idle 0.0641711131
3164 316 Prob. All Servers Busy 0.611408174
3493 131 Prob. System Full 0
3706 226 Critical Wait Time 1
3842 318 P(Wait >= Critical Wait) 0.0052370849
587 219 P(0) 0.0641711131
1068 62 P(1) 0.1497325986
1391 282 P(2) 0.1746880334
1544 221 P(3) 0.1358684717
1816 293 P(4) 0.1056754798
2227 170 P(5) 0.0821920412
2455 200 P(6) 0.0639271443
2734 275 P(7) 0.0497211131
3173 15 P(8) 0.0386719775
3436 210 P(9) 0.0300782052
3886 106 P(10) 0.02339416
506 240
751 243
1103 236
1406 210
1637 98
1912 239
2369 67
2768 230
3119 346
3675 10
3970 208
577 226
911 113
1287 134
1740 113
1999 173
2334 141
2830 74
3091 228
3348 121
3637 170
3646 343
3964 195
655 274
1161 159
cust deppart/hour
7
7
6
8
7
7
7
8
7
7
7
7
7
8
7.14285714285714

miu (µ)
7.14725327086105

Queueing Simulaton
Entity-Not Dynamic
Enter Enter Leave
Entity Arrive Queue Service Service

Queue Station SimQ_5 Number TBA TFS 0 0 0 0 0

Arrival Rate 16.66 1 0.2095 0.1613 1 0.2095 0.2095 0.2095 0.3708
Service Rate 7.14 2 0.0106 0.3001 2 0.2202 0.2202 0.2202 0.5203
Number of Servers 2 3 0.0873 0.1974 3 0.3074 0.3074 0.3708 0.5682
Max. Number in System *** 4 0.0054 0.0766 4 0.3128 0.3128 0.5203 0.5969
Type G/G/2 5 0.0904 0.0186 5 0.4033 0.4033 0.5682 0.5868
Arrival Seed *** 6 0.0623 0.351 6 0.4656 0.4656 0.5868 0.9378
Service Seed *** 7 0.0677 0.1487 7 0.5333 0.5333 0.5969 0.7455
Number in Simulation 100 8 0.0396 0.0105 8 0.5728 0.5728 0.7455 0.756
Start Data Time 0 9 0.1165 0.221 9 0.6893 0.6893 0.756 0.977
Stop Data Time 5.830466 10 0.0077 0.0507 10 0.697 0.697 0.9378 0.9885
Mean Number at Station 10.11647 11 0.0056 0.3597 11 0.7026 0.7026 0.977 1.3367
Mean Time at Station 0.595795 12 0.1123 0.1806 12 0.8149 0.8149 0.9885 1.1692
Mean Number in Queue 8.199094 13 0.1454 0.1522 13 0.9603 0.9603 1.1692 1.3214
 Mean Time in Queue 0.482874 14 0.0914 0.2152 14 1.0517 1.0517 1.3214 1.5366
Mean Number in Service 1.917373 15 0.0395 0.148 15 1.0912 1.0912 1.3367 1.4847
Mean Time in Service 0.112921 16 0.003 0.0763 16 1.0942 1.0942 1.4847 1.561
Arrival Rate 16.97977 17 0.0988 0.0291 17 1.1929 1.1929 1.5366 1.5657
Throughput Rate 16.97977 18 0.0032 0.1442 18 1.1961 1.1961 1.561 1.7052
Efficiency 0.958687 19 0.0139 0.0413 19 1.2101 1.2101 1.5657 1.607
Probability Balk 0 20 0.0156 0.9127 20 1.2257 1.2257 1.607 2.5197
21 0.0798 0.011 21 1.3055 1.3055 1.7052 1.7162
22 0.0014 0.0372 22 1.3069 1.3069 1.7162 1.7534
23 0.003 0.2957 23 1.3099 1.3099 1.7534 2.0492
24 0.0084 0.1436 24 1.3183 1.3183 2.0492 2.1928
25 0.1028 0.0472 25 1.4211 1.4211 2.1928 2.24
26 0.0291 0.1124 26 1.4502 1.4502 2.24 2.3523
27 0.0107 0.0978 27 1.4609 1.4609 2.3523 2.4502
28 0.0089 0.0767 28 1.4698 1.4698 2.4502 2.5268
29 0.0914 0.0079 29 1.5612 1.5612 2.5197 2.5276
30 0.0353 0.2637 30 1.5964 1.5964 2.5268 2.7905
31 0.0542 0.056 31 1.6506 1.6506 2.5276 2.5837
32 0.0391 0.1702 32 1.6898 1.6898 2.5837 2.7539
33 0.0262 0.1423 33 1.716 1.716 2.7539 2.8962
34 0.1404 0.0521 34 1.8564 1.8564 2.7905 2.8426
35 0.0475 0.0074 35 1.9039 1.9039 2.8426 2.85
36 0.0684 0.1742 36 1.9723 1.9723 2.85 3.0242
37 0.0044 0.0983 37 1.9767 1.9767 2.8962 2.9945
38 0.05 0.0114 38 2.0267 2.0267 2.9945 3.0059
39 0.0479 0.0137 39 2.0746 2.0746 3.0059 3.0196
40 0.0019 0.0018 40 2.0765 2.0765 3.0196 3.0214
41 0.0652 0.2739 41 2.1417 2.1417 3.0214 3.2953
42 0.0376 0.0431 42 2.1793 2.1793 3.0242 3.0674
43 0.0323 0.3914 43 2.2116 2.2116 3.0674 3.4588
44 0.1085 0.1931 44 2.3201 2.3201 3.2953 3.4885
45 0.0478 0.0013 45 2.3678 2.3678 3.4588 3.46
46 0.1179 0.0208 46 2.4857 2.4857 3.46 3.4809
47 0.0351 0.068 47 2.5208 2.5208 3.4809 3.5488
48 0.0273 0.0871 48 2.548 2.548 3.4885 3.5756
49 0.1319 0.1271 49 2.68 2.68 3.5488 3.6759
50 0.0143 0.0601 50 2.6943 2.6943 3.5756 3.6357
51 0.0603 0.0287 51 2.7546 2.7546 3.6357 3.6644
52 0.108 0.2121 52 2.8626 2.8626 3.6644 3.8765
53 0.0327 0.0173 53 2.8954 2.8954 3.6759 3.6932
54 0.0164 0.0604 54 2.9118 2.9118 3.6932 3.7536
55 0.0333 0.1386 55 2.9452 2.9452 3.7536 3.8921
56 0.0224 0.0388 56 2.9675 2.9675 3.8765 3.9152
57 0.1866 0.1927 57 3.1541 3.1541 3.8921 4.0848
58 0.0747 0.1013 58 3.2289 3.2289 3.9152 4.0165
 59 0.0125 0.3519 59 3.2414 3.2414 4.0165 4.3684
60 0.0177 0.0405 60 3.2591 3.2591 4.0848 4.1253
61 0.1369 0.093 61 3.396 3.396 4.1253 4.2184
62 0.0236 0.1482 62 3.4196 3.4196 4.2184 4.3666
63 0.3156 0.0435 63 3.7352 3.7352 4.3666 4.4101
64 0.2614 0.0402 64 3.9966 3.9966 4.3684 4.4086
65 0.1034 0.0688 65 4.1 4.1 4.4086 4.4774
66 0.1428 0.0449 66 4.2428 4.2428 4.4101 4.4551
67 0.021 0.0337 67 4.2638 4.2638 4.4551 4.4887
68 0.1533 0.0606 68 4.4171 4.4171 4.4774 4.538
69 0.0936 0.3899 69 4.5107 4.5107 4.5107 4.9007
70 0.0083 0.0135 70 4.519 4.519 4.538 4.5515
71 0.0056 0.0824 71 4.5246 4.5246 4.5515 4.6339
72 0.0565 0.0066 72 4.5811 4.5811 4.6339 4.6405
73 0.0141 0.0305 73 4.5952 4.5952 4.6405 4.6709
74 0.0232 0.0296 74 4.6184 4.6184 4.6709 4.7005
75 0.0745 0.0089 75 4.6929 4.6929 4.7005 4.7094
76 0.0465 0.3228 76 4.7394 4.7394 4.7394 5.0622
77 0.047 0.3376 77 4.7864 4.7864 4.9007 5.2383
78 0.0484 0.0573 78 4.8348 4.8348 5.0622 5.1195
79 0.0708 0.0576 79 4.9056 4.9056 5.1195 5.1771
80 0.067 0.0522 80 4.9726 4.9726 5.1771 5.2292
81 0.0482 0.1201 81 5.0208 5.0208 5.2292 5.3494
82 0.0148 0.3088 82 5.0356 5.0356 5.2383 5.5471
83 0.0124 0.1033 83 5.048 5.048 5.3494 5.4527
84 0.0745 0.0048 84 5.1225 5.1225 5.4527 5.4575
85 0.0118 0.1256 85 5.1342 5.1342 5.4575 5.5831
86 0.0323 0.0948 86 5.1665 5.1665 5.5471 5.6419
87 0.0755 0.4843 87 5.242 5.242 5.5831 6.0674
88 0.0241 0.101 88 5.2661 5.2661 5.6419 5.7429
89 0.0229 0.1815 89 5.289 5.289 5.7429 5.9245
90 0.0421 0.0131 90 5.3311 5.3311 5.9245 5.9376
91 0.0333 0.2256 91 5.3644 5.3644 5.9376 6.1632
92 0.0359 0.0087 92 5.4003 5.4003 6.0674 6.0761
93 0.1245 0.1052 93 5.5248 5.5248 6.0761 6.1813
94 0.005 0.1203 94 5.5298 5.5298 6.1632 6.2835
95 0.0485 0.156 95 5.5783 5.5783 6.1813 6.3373
96 0.0997 0.0493 96 5.678 5.678 6.2835 6.3328
97 0.0319 0.3396 97 5.7098 5.7098 6.3328 6.6724
98 0.03 0.4692 98 5.7399 5.7399 6.3373 6.8065
99 0.0385 0.0179 99 5.7783 5.7783 6.6724 6.6903
100 0.0531 0.0274 100 5.8315 5.8315 6.6903 6.7178
 Queueing Simulaton
Entity-Not Dynamic
Enter
Entity Arrive Queue
Queue Station SimQ_6 Number TBA TFS 0 0 0
Arrival Rate 16.66 1 0.0487 0.0681 1 0.0487 0.0487
Service Rate 7.14 2 0.0292 0.0144 2 0.0779 0.0779
Number of Servers 1 3 0.0357 0.1275 3 0.1136 0.1136
Max. Number in System *** 4 0.0176 0.0455 4 0.1312 0.1312
Type G/G/1 5 0.1326 0.008 5 0.2638 0.2638
Arrival Seed *** 6 0.0123 0.0378 6 0.2761 0.2761
Service Seed *** 7 0.05 0.0087 7 0.326 0.326
Number in Simulation 100 8 0.0401 0.0987 8 0.3662 0.3662
Start Data Time 0 9 0.0489 0.1581 9 0.415 0.415
Stop Data Time 6.84243 10 0.0403 0.1648 10 0.4553 0.4553
Mean Number at Station 22.91394 11 0.0087 0.0318 11 0.464 0.464
Mean Time at Station 1.583707 12 0.0558 0.2158 12 0.5198 0.5198
Mean Number in Queue 21.92214 13 0.1086 0.053 13 0.6284 0.6284
Mean Time in Queue 1.515159 14 0.0277 0.0095 14 0.6561 0.6561
Mean Number in Service 0.991799 15 0.1155 0.099 15 0.7716 0.7716
Mean Time in Service 0.068549 16 0.0104 0.3572 16 0.782 0.782
Arrival Rate 14.46854 17 0.0684 0.5674 17 0.8503 0.8503
Throughput Rate 14.46854 18 0.0523 0.0772 18 0.9027 0.9027
Efficiency 0.991799 19 0.0055 0.1938 19 0.9081 0.9081
Probability Balk 0 20 0.3103 0.017 20 1.2184 1.2184
21 0.0227 0.1256 21 1.2411 1.2411
22 0.025 0.1637 22 1.2661 1.2661
23 0.0032 0.2042 23 1.2694 1.2694
24 0.0865 0.1496 24 1.3558 1.3558
25 0.019 0.1943 25 1.3748 1.3748
26 0.1061 0.1101 26 1.4809 1.4809
27 0.1627 0.0553 27 1.6437 1.6437
28 0.0046 0.0348 28 1.6483 1.6483
29 0.0814 0.016 29 1.7297 1.7297
30 0.2587 0.1845 30 1.9883 1.9883
31 0.224 0.1287 31 2.2123 2.2123
32 0.1217 0.0011 32 2.334 2.334
33 0.1097 0.0007 33 2.4437 2.4437
34 0.1336 0.2048 34 2.5773 2.5773
35 2E-05 0.0707 35 2.5773 2.5773
36 0.0586 0.4713 36 2.636 2.636
37 0.0404 0.0794 37 2.6763 2.6763
38 0.0686 0.0466 38 2.7449 2.7449
39 0.0258 0.0012 39 2.7708 2.7708
40 0.0512 0.0627 40 2.8219 2.8219
41 0.0143 0.2381 41 2.8362 2.8362
42 0.0702 0.052 42 2.9064 2.9064
43 0.0277 0.0693 43 2.9341 2.9341
44 0.0471 0.113 44 2.9812 2.9812
45 0.0372 0.1445 45 3.0184 3.0184
46 0.114 0.0308 46 3.1324 3.1324
47 0.1827 0.5266 47 3.3151 3.3151
48 0.0362 0.2075 48 3.3513 3.3513
49 0.0092 0.3302 49 3.3605 3.3605
50 0.0355 0.0479 50 3.396 3.396
51 0.0594 0.0009 51 3.4553 3.4553
52 0.042 0.1875 52 3.4974 3.4974
53 0.0343 0.0837 53 3.5316 3.5316
54 0.0763 0.0725 54 3.6079 3.6079
55 0.0026 0.0547 55 3.6105 3.6105
56 0.0225 0.0091 56 3.633 3.633
57 0.0093 0.091 57 3.6423 3.6423
 58 0.0201 0.2685 58 3.6624 3.6624
59 0.0373 0.0841 59 3.6997 3.6997
60 0.0587 0.1458 60 3.7583 3.7583
61 0.0245 0.0186 61 3.7828 3.7828
62 0.0111 0.0671 62 3.794 3.794
63 0.1216 0.1286 63 3.9155 3.9155
64 0.1017 0.0281 64 4.0172 4.0172
65 0.1402 0.0307 65 4.1574 4.1574
66 0.0448 0.0979 66 4.2022 4.2022
67 0.3 0.0144 67 4.5022 4.5022
68 0.0821 0.0553 68 4.5843 4.5843
69 0.0411 0.1075 69 4.6254 4.6254
70 0.0206 0.0571 70 4.646 4.646
71 0.1269 0.005 71 4.7729 4.7729
72 0.0666 0.1029 72 4.8395 4.8395
73 0.1626 0.2195 73 5.0021 5.0021
74 0.1047 0.0689 74 5.1068 5.1068
75 0.0452 0.1203 75 5.152 5.152
76 0.0511 0.1375 76 5.203 5.203
77 0.0377 0.7242 77 5.2407 5.2407
78 0.0471 0.053 78 5.2878 5.2878
79 0.0285 0.012 79 5.3163 5.3163
80 0.0872 0.0342 80 5.4035 5.4035
81 0.0451 0.2603 81 5.4486 5.4486
82 0.0132 0.0122 82 5.4618 5.4618
83 0.0136 0.2256 83 5.4754 5.4754
84 0.059 0.2476 84 5.5343 5.5343
85 0.1833 0.0438 85 5.7176 5.7176
86 0.0133 0.0975 86 5.731 5.731
87 0.1925 0.0647 87 5.9235 5.9235
88 0.0489 0.1553 88 5.9724 5.9724
89 0.0249 0.1122 89 5.9973 5.9973
90 0.0104 0.1662 90 6.0077 6.0077
91 0.1094 0.0924 91 6.1171 6.1171
92 0.0196 0.0605 92 6.1367 6.1367
93 0.0943 0.0592 93 6.231 6.231
94 0.225 0.0591 94 6.456 6.456
95 0.1394 0.067 95 6.5954 6.5954
96 0.036 0.0195 96 6.6314 6.6314
97 0.0644 0.3438 97 6.6958 6.6958
98 0.0234 0.1173 98 6.7192 6.7192
99 0.1057 0.1852 99 6.8249 6.8249
100 0.0186 0.2452 100 6.8434 6.8434
 Queueing Simulaton
Entity-Not Dynamic
Enter Leave
Service Service Entity
0 0 Queue Station SimQ_7 Number TBA TFS 0
0.0487 0.1168 Arrival Rate 16.66 1 0.0725 0.1941 1
0.1168 0.1313 Service Rate 7.14 2 0.0067 0.0667 2
0.1313 0.2587 Number of Servers 4 3 0.109 0.0498 3
0.2587 0.3042 Max. Number in System *** 4 0.0075 0.2542 4
0.3042 0.3122 Type G/G/4 5 0.0996 0.0191 5
0.3122 0.35 Arrival Seed *** 6 0.0217 0.0138 6
0.35 0.3588 Service Seed *** 7 0.0067 0.0614 7
0.3662 0.4648 Number in Simulation 100 8 0.102 0.4111 8
0.4648 0.6229 Start Data Time 0 9 0.0667 0.2295 9
0.6229 0.7877 Stop Data Time 5.325313 10 0.0245 0.2534 10
0.7877 0.8195 Mean Number at Station 3.527016 11 0.086 0.2111 11
0.8195 1.0353 Mean Time at Station 0.189722 12 0.0412 0.3171 12
1.0353 1.0883 Mean Number in Queue 0.754808 13 0.0076 0.017 13
1.0883 1.0978 Mean Time in Queue 0.040602 14 0.1226 0.2224 14
1.0978 1.1969 Mean Number in Service 2.772208 15 0.0421 0.2262 15
1.1969 1.5541 Mean Time in Service 0.14912 16 0.1335 0.2967 16
1.5541 2.1214 Arrival Rate 18.59046 17 0.0192 0.0091 17
2.1214 2.1986 Throughput Rate 18.59046 18 0.0277 0.0105 18
2.1986 2.3924 Efficiency 0.693052 19 0.0166 0.0418 19
2.3924 2.4095 Probability Balk 0 20 0.0164 0.0464 20
2.4095 2.5351 21 0.0061 0.1241 21
2.5351 2.6988 22 0.0285 0.0778 22
2.6988 2.903 23 0.0312 0.0395 23
2.903 3.0526 24 0.0525 0.1795 24
3.0526 3.2469 25 0.1208 0.2128 25
3.2469 3.357 26 0.0569 0.1001 26
3.357 3.4122 27 0.0088 0.2916 27
3.4122 3.447 28 0.024 0.072 28
3.447 3.463 29 0.0758 0.2278 29
3.463 3.6475 30 0.027 0.1795 30
3.6475 3.7763 31 0.0158 0.1629 31
3.7763 3.7773 32 0.0122 0.0526 32
3.7773 3.778 33 0.0334 0.1489 33
3.778 3.9828 34 0.0095 0.0268 34
3.9828 4.0536 35 0.0547 0.0727 35
4.0536 4.5249 36 0.0071 0.024 36
4.5249 4.6042 37 0.0649 0.197 37
4.6042 4.6508 38 0.0281 0.4741 38
4.6508 4.652 39 0.0176 0.1591 39
4.652 4.7147 40 0.003 0.3463 40
4.7147 4.9528 41 0.0343 0.0101 41
4.9528 5.0048 42 0.0198 0.0492 42
5.0048 5.0741 43 0.0925 0.1542 43
5.0741 5.1871 44 0.0254 0.055 44
5.1871 5.3316 45 0.0284 0.0014 45
5.3316 5.3625 46 0.0129 0.2971 46
5.3625 5.8891 47 1E-05 0.0125 47
5.8891 6.0966 48 0.0481 0.4069 48
6.0966 6.4268 49 0.0192 0.0648 49
6.4268 6.4747 50 0.0172 0.0259 50
6.4747 6.4756 51 0.1073 0.0294 51
6.4756 6.6632 52 0.0326 0.0038 52
6.6632 6.7469 53 0.035 0.136 53
6.7469 6.8194 54 0.0989 0.0797 54
6.8194 6.8741 55 0.2289 0.0538 55
6.8741 6.8832 56 0.0247 0.3092 56
6.8832 6.9742 57 0.009 0.09 57
6.9742 7.2427 58 0.0425 0.0492 58
7.2427 7.3269 59 0.0545 0.0502 59
7.3269 7.4727 60 0.0014 0.2598 60
7.4727 7.4913 61 0.2232 0.1343 61
7.4913 7.5584 62 0.0527 0.0438 62
7.5584 7.6869 63 0.0028 0.2628 63
7.6869 7.715 64 0.061 0.1522 64
7.715 7.7458 65 0.0303 0.1067 65
7.7458 7.8437 66 0.0675 0.0963 66
7.8437 7.8581 67 0.0122 0.0115 67
7.8581 7.9134 68 0.0234 0.1011 68
7.9134 8.0209 69 0.0165 0.0562 69
8.0209 8.078 70 0.1584 0.9313 70
8.078 8.0831 71 0.1228 0.0632 71
8.0831 8.1859 72 0.096 0.2613 72
8.1859 8.4055 73 0.0247 0.4171 73
8.4055 8.4744 74 0.0047 0.218 74
8.4744 8.5947 75 0.0201 0.0707 75
8.5947 8.7322 76 0.09 0.1407 76
8.7322 9.4564 77 0.0774 0.0657 77
9.4564 9.5094 78 0.0153 0.4098 78
9.5094 9.5213 79 0.0249 0.1118 79
9.5213 9.5556 80 0.1583 0.0588 80
9.5556 9.8158 81 0.0477 0.5458 81
9.8158 9.828 82 0.0663 0.2321 82
9.828 10.054 83 0.0017 0.1148 83
10.054 10.301 84 0.002 0.0716 84
10.301 10.345 85 0.0441 0.0377 85
10.345 10.442 86 0.0445 0.3415 86
10.442 10.507 87 0.0279 0.0818 87
10.507 10.662 88 0.1801 0.0342 88
10.662 10.775 89 0.1269 0.0904 89
10.775 10.941 90 0.0771 0.0499 90
10.941 11.033 91 0.1264 0.1923 91
11.033 11.094 92 0.1793 0.0778 92
11.094 11.153 93 0.0412 0.4478 93
11.153 11.212 94 0.0016 0.0989 94
11.212 11.279 95 0.0584 0.1025 95
11.279 11.299 96 0.1568 0.0863 96
11.299 11.642 97 0.0019 0.0814 97
11.642 11.76 98 0.0251 0.0431 98
11.76 11.945 99 0.1008 0.0713 99
11.945 12.19 100 0.094 0.4205 100
 Enter Enter Leave
Arrive Queue Service Service
0 0 0 0
0.0725 0.0725 0.0725 0.2667
0.0792 0.0792 0.0792 0.1459
0.1882 0.1882 0.1882 0.238
0.1957 0.1957 0.1957 0.4499
0.2953 0.2953 0.2953 0.3145
0.317 0.317 0.317 0.3308
0.3237 0.3237 0.3237 0.3851
0.4257 0.4257 0.4257 0.8368
0.4924 0.4924 0.4924 0.7219
0.5169 0.5169 0.5169 0.7704
0.6029 0.6029 0.6029 0.8141
0.6441 0.6441 0.7219 1.039
0.6517 0.6517 0.7704 0.7874
0.7743 0.7743 0.7874 1.0098
0.8163 0.8163 0.8163 1.0426
0.9499 0.9499 0.9499 1.2466
0.9691 0.9691 1.0098 1.0189
0.9967 0.9967 1.0189 1.0294
1.0133 1.0133 1.0294 1.0712
1.0297 1.0297 1.039 1.0855
1.0358 1.0358 1.0426 1.1666
1.0644 1.0644 1.0712 1.149
1.0955 1.0955 1.0955 1.135
1.1481 1.1481 1.1481 1.3276
1.2689 1.2689 1.2689 1.4817
1.3258 1.3258 1.3258 1.4259
1.3346 1.3346 1.3346 1.6263
1.3586 1.3586 1.3586 1.4306
1.4344 1.4344 1.4344 1.6621
1.4614 1.4614 1.4614 1.6409
1.4772 1.4772 1.4817 1.6447
1.4893 1.4893 1.6263 1.6789
1.5227 1.5227 1.6409 1.7898
1.5322 1.5322 1.6447 1.6714
1.587 1.587 1.6621 1.7348
1.5941 1.5941 1.6714 1.6954
1.659 1.659 1.6789 1.8759
1.6871 1.6871 1.6954 2.1695
1.7047 1.7047 1.7348 1.8939
1.7077 1.7077 1.7898 2.1362
1.742 1.742 1.8759 1.886
1.7617 1.7617 1.886 1.9352
1.8542 1.8542 1.8939 2.0481
1.8796 1.8796 1.9352 1.9902
1.9079 1.9079 1.9902 1.9915
1.9208 1.9208 1.9915 2.2886
1.9208 1.9208 2.0481 2.0605
1.9689 1.9689 2.0605 2.4674
1.988 1.988 2.1362 2.201
2.0053 2.0053 2.1695 2.1954
2.1126 2.1126 2.1954 2.2248
2.1452 2.1452 2.201 2.2048
2.1802 2.1802 2.2048 2.3408
2.2791 2.2791 2.2791 2.3588
2.508 2.508 2.508 2.5618
2.5327 2.5327 2.5327 2.8419
2.5418 2.5418 2.5418 2.6318
2.5842 2.5842 2.5842 2.6335
2.6388 2.6388 2.6388 2.689
2.6402 2.6402 2.6402 2.9
2.8634 2.8634 2.8634 2.9977
2.9161 2.9161 2.9161 2.9599
2.9189 2.9189 2.9189 3.1817
2.9799 2.9799 2.9799 3.1321
3.0102 3.0102 3.0102 3.117
3.0778 3.0778 3.0778 3.174
3.0899 3.0899 3.117 3.1285
3.1134 3.1134 3.1285 3.2295
3.1299 3.1299 3.1321 3.1883
3.2882 3.2882 3.2882 4.2195
3.411 3.411 3.411 3.4742
3.507 3.507 3.507 3.7683
3.5317 3.5317 3.5317 3.9488
3.5364 3.5364 3.5364 3.7544
3.5565 3.5565 3.7544 3.8251
3.6465 3.6465 3.7683 3.909
3.7239 3.7239 3.8251 3.8908
3.7392 3.7392 3.8908 4.3006
3.764 3.764 3.909 4.0208
3.9224 3.9224 3.9488 4.0076
3.9701 3.9701 4.0076 4.5534
4.0364 4.0364 4.0364 4.2685
4.0381 4.0381 4.2195 4.3343
4.0401 4.0401 4.2685 4.3401
4.0843 4.0843 4.3006 4.3383
4.1288 4.1288 4.3343 4.6758
4.1567 4.1567 4.3383 4.4202
4.3368 4.3368 4.3401 4.3743
4.4637 4.4637 4.4637 4.5541
4.5408 4.5408 4.5408 4.5907
4.6672 4.6672 4.6672 4.8595
4.8465 4.8465 4.8465 4.9243
4.8877 4.8877 4.8877 5.3355
4.8892 4.8892 4.8892 4.9881
4.9476 4.9476 4.9476 5.0502
5.1045 5.1045 5.1045 5.1907
5.1063 5.1063 5.1063 5.1877
5.1315 5.1315 5.1315 5.1745
5.2323 5.2323 5.2323 5.3036
5.3263 5.3263 5.3263 5.7468
 Persamaa Slow Fast Persamaa Fast
Output Satuan Output
n Copier Copier n Copier
Arrival A 4 4 customer Arrival Rate A 6
Rate / hour
Service customer
M 6 10 Service rate M 6
rate / hour

Mean
Mean time
time 1/ λ 0.25 0.25 hours between 1/ λ 0.167
between
arrivals
arrivals

Mean Mean time

time per 1/ μ 0.166667 0.1 hours 1/ μ 0.166667
per service
service
Traffic Traffic
λ/μ 0.666667 0.4 λ/μ 1
Intensity Intensity

Expected L = LQ + customer Expected L = LQ +

Number Ls= λ /(μ - 2 0.666667 Number In Ls= λ /(μ - -
/ hour
In system λ) system λ)

Expected Expected
number LQ = λWQ 1.333333 0.266667 customer number in LQ = λWQ -
/ hour
in queue queue

Expected
time in W = L / λ 0.5 0.166667 hours Expected time W = L / λ -
system in system

Expected
time in WQ = W - 0.333333 0.066667
Expected time WQ = W -
hours -
(1 / μ) in queue (1 / μ)
queue

Distributi
n Distribution of
on of
0.333333 0.6 customer (customer 4 Number in -
Number
)= system
in system

Distributi
on of Distribution of
0.01221 0.4 hours t (hours)= 2 1
time in time in system
system

Percentag
Percentage
e who
33% 60% who don't 0%
don't wait
wait in queue
in queue
 Cost Fast Slow
Slow CopierFast Copier Cost Analysis
Analysis Copier Copier
Employee $15 $10 Employee $10 $10
Cost/hr Cost/hr
Rental Rental Cost/
$4 $15 $15 $5
Cost/ hr hr
Waiting Waiting
$30 $9 $0 $10
Cost/hr Cost/hr
Total $34 $24 Total Cost/hr $0 $15
Cost/hr
 Slow
Satuan
Copier

6 customer
/ hour
customer
12
/ hour

0.167 hours

0.083 hours

0.5

customer
1
/ hour

customer
0.5
/ hour

0.166667 hours

0.083 hours

n
0.008 customer (customer 6
)=

0 hours t (hours)= 2

50%
Renting a copier

Inputs (for slow system)

Unit of time hour
Arrival rate 4 customers/hour
Service rate 10 customers/hour

Outputs
Direct outputs from inputs
Mean time between arrivals 0.250 hours
Mean time per service 0.100 hours
Traffic intensity 0.400

Summary measures
Expected number in system 0.667 customers
Expected number in queue 0.267 customers
Expected time in system 0.167 hours
Expected time in queue 0.067 hours
Percentage who don't wait in queue 60.0%

Cost analysis
Employee cost/hr $15
This is for the slow server. For the fast
Rental cost/hour $15 server, change the inputs in cells B6 and
B23 to 10 and $15. Then the total cost
Waiting cost/hour $4 per hour is $25. So the fast copier is
better.
Total Cost/hour $19

λ = arrival rate (mean number of arrivals per time period)

μ = service rate (mean number of people or items served per time period)

L = the expected number of customers in the system

LQ = the expected number of customers in the queue
LS = the expected number of customers in service
P(all idle) = the probability that all servers are idle
P(all busy) = the probability that all servers are busy
W = the expected time spent in the system (waiting in line or being served)
WQ = the expected time spent in the queue
WS = the expected time spent in service

U = server utilization (the long-run fraction of time the server is busy)

ρ = traffic intensity
s = number of serves
 Distribution of number in system Distribution of time in queue
n (customers) P(n in system) t (in hours) P(wait > t)
4 0.015 2.000 0.000

the slow server. For the fast

ange the inputs in cells B6 and
and $15. Then the total cost
s $25. So the fast copier is

Formulas:

Mean time between arrivals = 1/ λ

The mean service time per customer = 1/ μ
ρ = traffic intensity = λ/μ

L = λW
LQ = λWQ
Ls = λWs
L = LQ + Ls
W = WQ + Ws
U = Ls / s

Formulas for M/M/1

pn = (1 — ρ) ρⁿ ,n≥ 0 (Distribution of number in system)
L= ρ / (1-ρ) = λ / (μ - λ)
U=ρ
W=L/λ
WQ = W -(1 / μ)
LQ = λWQ
P(Time in Q > t) = ρe^(-μ(1-ρ)t ) for any t > 0 (Distribution of time in queue)
WQ = W -(1 / μ)
LQ = λWQ
P(Time in Q > t) = ρe^(-μ(1-ρ)t ) for any t > 0 (Distribution of time in queue)