Oracle Functional Consultant

Rajesh Bhoopalan Email:[email protected]

Oracle Functional Consultant Mobile: +91-9789945635

SUMMARY

Overall 10+ years of experience in various phases of Software Development Life Cycle including
requirement gathering & analysis, architecting, design, development, testing, implementation
and maintenance using Oracle Application (EBS & Fusion) in Supply Chain Management &
Finance module on Manufacturing, Air conditioning and Information Media domain. A highly
motivated and ambitious individual able to give timely and accurate advice, guidance, support
and training to team members and individuals. Possessing excellent management skills and
having the ability to work with the minimum of supervision whilst leading a team of twelve or
more

 Over 10+ years of experience as an Oracle Apps SCM & Finance Functional
Consultant primarily working on Oracle R12 & Fusion modules like INV, PO, iProc, OM,
QP, BOM, WIP, FS, OKC, OKS, iExp, AP, AR,AME, FA, SLA, GL & PA.
 Extensively worked on Procure to Pay (P2P) and Order to Cash (O2C) business flows
cycle.
 Functional responsibilities include: requirements gathering, functional gap analysis,
test script generation, writing training guides, training end users, and production
support.
 Technical responsibilities include: interfacing the Modules, identifying functional and
technical gaps, estimating work, designing custom solutions, programming, scheduling,
producing, documentation and providing production support.
 Responsible for resolving Functional Issues related to all SCM & Finance modules
including setups in PROD Instance.
 Extensive experience in working on SQL performance tuning, XML Publisher Reporting
and check printing, Oracle Data Integrator, Oracle BI Discoverer.
 Extensive experience in analyzing the issues and solving them and thus maintaining the
quality of the deliverables.
 A dedicated team player with an analytical bent of mind, determined to be a part of a
growth-oriented organization.
 Having a proven ability to lead by example, consistently hit targets, improve best
practices and organize time efficiently
 Excellent knowledge in raising a Service request (SR) with oracle
 Excellent Trouble Shooting functional issue in Production Support
 Involved in Technical Design document on various development component
 Oracle Functional Consultant

WORK EXPERIENCE

 Currently working as Team Lead in Oracle India Pvt Ltd, Bangalore from Jan 2016 to till
date

 Worked as a Project Associate in Cognizant Technology Solution, Chennai from July

2012 to August 2015.

 Worked as IT Analyst in Tata Consultancy Service - Chennai from March 2011 to July
2012.

 Worked as a Senior Software Engineer in UST Global – Trivandrum from June 2010 to
Feb 2011.

 Worked as a Functional Consultant in Almoayyed Contracting Group – Bahrain from

March 2009 to March 2010.

 Worked as a System Analyst in Mark Consultancy – Chennai from May 2007 to March
2009.

EDUCATION

 BE (Electronic Communication Engineering) from Anna university, SRM Engineering,

Chennai.

CERTIFICATION

 Completed Oracle E-Business Suite 12: Oracle Purchasing Essentials on 2012: OC1007547

VISA

 Holding US Business B1 Visa till November 2023.

AWARDS

 Received YES Award from Alcoa Customer in Oracle for best support on Q2 2018

 Received Quarterly awards in Oracle for my performance on Q4’ 2016

 Received Pay center awards in Oracle for my performance Q2’ 2017

 Received Going Extra Miles (GEMS) award in Cognizant for my performance on Q4’2014.

 Awarded on Spot for my contribution and effort in TCS on 2012.

 Oracle Functional Consultant

ERP PROJECTS
Project #1
Client : Alcoa
Project : Alcoa OMS Support Offshore
Domain : Manufacturing
Title : Oracle Applications R12.1.3
Duration : JAN 2016 to till date.
Location : Oracle India, Bangalore.
Position Held : Team Lead

Alcoa AMS- Alcoa is a part of Aluminum Product Company (USA countries) is an Oracle Apps
Production support and Enhancement project, which deals with the existing system support and
new initiatives and activities carried out for various business applications.  As a part of this
assignment, I have worked on financial modules like INV, PO, iProc, AP, AME & GL as a subject
Matter Expert, Discoverer BI Manager & Administrator and a Functional and technical specialist.
Roles & Responsibilities
 Involved in Lead Team from offshore for Production Support
 Involved in Production Support for Procure to Payment cycle.
 Involved in Presenting the Weekly Review/Metric call with customer management.
 Responsible for functional testing delivery on a quarterly basis for patch.
 Involved in Month end closing Process and improve process improvement for customer.
 Actively involved in patch analysis and preparing test cases for patches.
 Closely worked with Technical team on resolution custom component issues.
 Working experience as a SPOC model for all regions in Alcoa.
 Supported for NA & AUA regions on Functional Issue for Purchasing & Payable Module
for End user
 Involved in Knowledge Transfer process on Custom process.
 Prepared questionnaires for the implementation team, involved many custom
components.
 Have created many test scripts for End to end solutions for Alcoa in Req to pay cycle.
 Stabilization of transition to offshore support by categorizing the issues and providing
metrics with Customer management.
 In charge and coordinator for test scripts delivery for P2P.
 Exceptional understanding of customer business process, impressive background with
functional support and Technical Development.
 Followed SLA metrics with functional expertise, and delivers quality solutions.

Project #2
Client : Desjardin
Project : Desjardin Cloud Support Offshore
Domain : Banking
Title : Oracle Applications R12.2.7
Duration : MAR 2017 to AUG 2017.
Location : Oracle India, Bangalore
 Oracle Functional Consultant

Position Held : Functional Specialist

Desjardin AMS - Desjardin is a part of publication banking domain in (Canada countries) is an

Oracle Cloud Production support and Testing project, which deals with the existing system
support and new initiatives and activities carried out for various business applications.  As a part
of this assignment, I have worked on financial modules like INV, PO, iProc, iExp, AP, AR, CM, FA,
GL & PA as a subject Matter Expert, Discoverer BI Manager & Administrator and a Functional
and technical specialist.
Roles & Responsibilities
 Working as a subject matter expert in Finance domain
 Got Customer KT on Support and document on the Process
 Working as a leading of Support & Enhancement project from offshore
 Involved in Knowledge Transfer process on Custom process
 Involved on Functional Testing on Custom component based on Enhancement
Request

Project #3
Client : Pearson
Project : PEARSON AMS Support Offshore
Domain : Manufacturing
Title : Oracle Applications R12.1.3
Duration : OCT 2013 to AUG 2015.
Location : Cognizant Technology Solution, Chennai.
Position Held : Functional Specialist

Pearson AMS - Pearson is a part of publication domain major in (USA countries) is an Oracle
Apps Production support and Enhancement project, which deals with the existing system
support and new initiatives and activities carried out for various business applications.  As a part
of this assignment, I have worked on financial modules like INV, PO, iProc, OM, QP, BOM, WIP,
iExp, AP, AR, CM, FA, GL & PA as a subject Matter Expert, Discoverer BI Manager &
Administrator and a Functional and technical specialist.
Roles & Responsibilities
 Working as a subject matter expert in Distribution & Finance domain
 Working as a leading of Support & Enhancement project from offshore
 Ticket will be raised on Service Now System by EMO and it will be assigned to
offshore based on priority
 Preparing the SLA Report, Weekly Status Report for client Review and
coordinating the weekly status call with client
 Handling the kintana application tool for migration of support/Enhancement
 Analyze and understand client requirements and provide best possible
solutions with accurate effort estimates.
 Proactively suggest any performance/data issues to client and fix the same
 Oracle Functional Consultant

 Modified an existing report based on the client requirement

 Preparing the RCA document for client approval.
 Guiding the team on knowledge acquisition on Distribution & Finance module.
 Building functional design and solution for various custom application
components
 Involved in functional testing of various components and bug fixes
 Solving functional and technical issues in SCM & Financial track
 End user training and month end closing support for various countries
 Train new resources with technical and functional knowledge on SCM/Finance
 Handling process improvement document on support process.
Tools Used: ORACLE Applications R12, SQL Developer, pl/sql developer, Discoverer, EZ Service
Remedy Tool (Ticketing tool), Service Now & AUTOSYS
Project #4
Client : Mattel, USA
Project : Enhancement Projects
Domain : Manufacturing
Title : Oracle Applications R12.1.3
Duration : September 2012 to August 2013.
Location : Cognizant Technology Solution, Chennai
Position Held : Techno Functional Consultant

Mattel, USA - one of the world's largest sellers of Toy products and an industry leader in every
distribution channel including stores, direct mail, contract delivery, Internet and business-to-
business electronic commerce. The project involves enhancement request of the Oracle e-
Business Suite Financial Modules which includes – PO, OM, AR, AP, GL, FA and GL. This support
engagement aims to monitor the batch schedule, resolve production issues/defects and
support the business users while adhering to the SLA norms thereby lowering incidents and
involving in continuous process improvements that will benefit the client.

Main Project Features

Oracle FA, GL, AR and AP Modules
Oracle reports
Role & Responsibilities:
 Involved in Enhancement requirement on modify the various report component
as per business requirement.
 Estimate the Development Plan & Review Plan
 Design and Developing the interface
 Object migration through Kintana tool

Tools Used: ORACLE Applications R 12, PL/SQL Developer & Reports 2000.
Project #5
 Oracle Functional Consultant

Client : Johnson Control

Project : JCI OCOE Global Delivery Offshore
Domain : Distribution & Finance
Title : Oracle Application 11.5.10.2
Duration : Mar 2011 to Jul 2012.
Location : Tata Consultancy Service, Chennai
Position Held : Functional Consultant

JCI – Johnson Controls is a global diversified technology and industrial leader serving customers
in more than 150 countries in Building Efficiency, Automotive Efficiency & Power Solution
business in USA is an Oracle Apps Production support project, which deals with the existing
system support and new initiatives and activities carried out for various business applications.
As a part of this assignment, I have worked on financial modules like INV, PO, iProc, OM, QP,
iExp, AP, AR, CM, FA, GL & PA as a subject Matter Expert, Discoverer BI Manager &
Administrator and a Functional and technical specialist.

Main Project Features

Oracle INV, PO, iProc, OM, QP, iExp, AP, AR, CM, FA, GL & PA Modules
Major Activities
 Global production Support (24x5) for more than 150 Operating units spread 2 different
countries.
 Manage Global production tickets through Kintana (HP’s Tool), based on the priority
and triage issues that have not been resolved by other support teams
 Support Oracle Applications including Payables and a collection of directly integrated
and third party applications including AppWorx, 170 systems, Sabrix, EPIQ etc.
 Issues will be assigned by Onsite and Offshore Lead daily based on the Severity.
 Modified an existing report based on the current requirements of the Client.
 Involved in enhancement request for business requirement based on client request
 Major issues will be from Field Service and Project Accounting as there are many
customizations and use of third party tools for Contracts processing.
 Issue status will be tracked using tools like JIRA, Remedy on daily basis.
 Supporting Month End financial close for NA & Europe
 Handling the Informatics tool for archive the Oracle application data
 Exposure in using Oracle My Support (Metalink) to provide standard resolutions to the
user.
 Debugging of Interfaces against the Data issues and providing a Fix to the User.
 Developed a “Knowledge Base” of the historical tickets to reduce the cycle time of
ticket resolution.
 Mentoring the junior team members inducted into the project, on Standard Oracle
Application Payables module and Complex Business Customizations.
 Working on permanent fixes for process improvement.
 Daily Interaction with the Client and User across the world for resolving critical
production issues.

Tools Used: ORA SQL Developer, Oracle PL/SQL Developer, SQL*Loader, Remedy, JIRA, FileZila,
Putty.
 Oracle Functional Consultant

Project #6
Client : General Electrical
Project : Oracle SSS Implementation R12 Support
Domain : Distribution & Finance
Title : Oracle Application R12.1.3
Duration : June 2010 to Feb 2011.
Location : UST Global, Trivandrum
Position Held : Functional Consultant

GE - GE - SSS Buy to Pay system, a global Oracle EBS application used by most businesses of the
World’s biggest Conglomerate Company spread over 30 countries. Buy 2 Pay is a single instance
of Oracle ERP that supports Indirect Procurement for most of its businesses and also supports
Direct Procurement and Accounts Payable for many of its businesses.

Main Project Features

Oracle INV, PO, iProc, AP, CM, FA, GL
Major Activities
 Team Lead for the last 8phase rollouts.
 Technical Consulting for all development activity
 UAT Support on Technical and Functional Issues
 Load testing
 Configuration and BR100 preparation
 Preparation of standard operating procedure for the rollouts
 Code migration using Kintana
 Configuration Management using PVCS
 Scheduling and process management using Appworx
 Client Communication and Coordination
 UAT Coordination with Business user
 Supported third party application Gateways which used to interface PO, Invoices and
Payments to Legacy
 Supported iFlow and Oracle eBiz integration
 Leads more than 150 Operating Units migrations in the 8 phase Rollouts

Tools Used: ORA SQL Developer, Oracle PL/SQL Developer, SQL*Loader, Remedy, JIRA, FileZila,
Putty.
Project #7
Client : Almoayyed Contracting Group
Project : Oracle R12 Production Support
Domain : Construction
Title : Oracle Application R12.1.3
Duration : Mar 2009 to Mar 2010.
Location : Almoayyed Contracting Group, Bahrain
Position Held : Functional Consultant
 Oracle Functional Consultant

ACG – Amoayyed is an diversified business activities in various Service like Construction,

Automotive, Air-conditioning and Cleaning Service Company in Bahrain. Oracle Applications
12.1.3 is an Single instance that support on contracting for most of businesses

Main Project Features

Oracle INV, PO, OM, iProc, iExp, AP, AR, CM, FA, GL & PA
Major Activities
 Global production Support (24x5) for more than 50 Operating units spread 2 different
countries.
 Single handing the Production support for Client Application
 Leads more than 10 Operating Units migrations in the Rollouts
 Technical Consulting for all development activity
 UAT Support on Technical and Functional Issues
 Configuration and BR100 preparation
 Modified an existing report based on the current requirements of the Client.
 Involved in enhancement request for business requirement based on client request
 Major issues will be from Project Accounting and SCM as there are many
customizations and use of third party tools for Contracts processing.
 Client Communication and Coordination
 Building functional design and solution for various custom application components
 Involved in functional testing of various components and bug fixes
 Solving functional and technical issues in SCM & Financial track
 End user training and month end closing support for various countries
 Handling process improvement document on support process.

Tools Used: ORA SQL Developer, Oracle PL/SQL Developer, SQL*Loader, Remedy, JIRA, FileZila,
Putty, Developer.
Project #8
Client : Almoayyed Contracting Group
Project : Oracle R12 Implementation
Domain : Construction
Title : Oracle Application R12.1.3
Duration : May 2008 to Feb 2009.
Position Held : Functional Consultant

ACG – Amoayyed is an diversified business activities in various Service like Construction,

Automotive, Air-conditioning and Cleaning Service Company in Bahrain. Oracle Applications
12.1.3 is a Single instance that support on contracting for most of businesses

Main Project Features

Oracle INV, PO, OM, iProc, iExp, AP, AR, CM, FA, GL & PA
Major Activities
 Leads more than 20 Operating Units migrations for Implementation
 Configuration and BR100 preparation on functional document
 Oracle Functional Consultant

 Building functional design and solution for various custom application components
 Performing Financial setups in Oracle R12 ( AP, AR ,GL, SLA, CM and PA)
 Involved in functional testing of various components and bug fixes
 Understand the end to end business flows and processes of the client and gain insight
on the overall system
 Functional Testing in Financial Modules (AP, AR, SLA, GL & PA)

Tools Used: Oracle Application R12.1.3, Remedy, HP

Project #9
Client : YK Almoayyed
Project : Oracle Development
Domain : Automotive
Title : Oracle Application 11.5.10.2
Duration : Nov 2007 to April 2008.
Position Held : Technical Consultant

YK Almoayyed – YK Amoayyed is an diversified business activities in various Service like

Automotive, Air-conditioning and Electronic Service Company in Bahrain. Oracle Applications
11.5.10.2 is a Single instance for implementation Project on Financial for most of businesses

Main Project Features

Oracle INV, PO, OM, iProc, iExp, AP, AR, CM, FA, GL & PA
Major Activities
 Leads more than 20 Operating Units migrations for development
 Configuration and BR100 preparation
 Interact with the business users and functional analysts on various production issues
 Building functional design and solution for various custom application components
 Performing Functional setups in Oracle 11i ( INV, PO, OM, AP, AR & GL)
 Involved in functional testing of various components and bug fixes
 Understand the end to end business flows and processes of the client and gain insight
on the overall system
 Functional Testing in SCM Modules (INV, PO, OM, AP, AR & GL)
 Oracle reports and XML Publisher report development
 End user training and month end closing support for various countries

Tools Used: Oracle Application 11.5.10.2, Remedy, HP

Project #11
Client : Jawad
Project : Development
Domain : Automotive
Title : SQL, Pl/sql
Duration : May 2007 to Oct 2007.
 Oracle Functional Consultant

Position Held : Technical Consultant

Major Activities
 Worked on multiple projects for various clients, working.
 Developed and monitored orders interface from Constellar tool, enhancement on the
custom reports and developed new Oracle forms to maintain Employee details
 Worked extensively with application object library.
 Designed conversion, interface and reports after collection the requirement from the
client and also designed MD70 as well as CV60 for the given MD50 and CV40.
 Creation of users, responsibilities, request groups, SITs / EITs, letter generation thru
web ADI.
 Coordinated with users for modification / creation of reports
Tools Used: Oracle , Remedy, HP

Declaration
I hereby certify that the details furnished here are true to the Best of my knowledge.

Date:
Location: Bangalore Signature