Customer Satisfaction About Internet Cafe
Customer Satisfaction About Internet Cafe
Once a week
Once a month
10minutes – 29minutes
30 minutes – 59 minutes
60 minutes – 89minutes
Q6.What would you say are the main criticisms about internet cafés?
Tick all that apply.
*For the Respondent - The different possible answer choices are presented in random order.
The internet connection is too slow
Lack of privacy
Opening hours
Agree
Disagree
Strongly disagree
Q8.On average how many hours in total per day do you spending surfing the internet?
More than 6 hours
3 – 6 hours
1 – 2 hours
Never
Q9.Which out of the following additional services, if offered in an internet café, would interest you?
Tick all that apply.
*For the Respondent - The different possible answer choices are presented in random order.
Relaxation spots (sofas, TVs, game consoles etc.)
Printing service
On-site catering
Music zones
Q10.What additional services, would you like to see available at an internet café?
Q11.If available, would this encourage you to go to an internet café more often?
Yes, definitely
Yes
Not sure
No
Q12.With the addition of your preferred service, how often are you like to visit an internet café now?
Several times a week
Once a week
Once a month
Go with friends?
Go with a colleague?
Go with a spouse/partner?
Go with my child(ren)?
Q15.How much do you use the Internet for the following purposes?
Business use
Educational use
Personal research
Social communication
Entertainment
16.How far would you be willing to travel to get to your preferred internet café?
Less than 1 mile
1 – 3 miles
3 – 5 miles