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Consumer App Self Reading-1

The mobile app provides Mahavitaran consumers with access to their utility services on their phones. The app is available for Android and iOS users. Through the app, consumers can view and pay bills, submit self-meter readings, register and track power failures and complaints, provide feedback, and manage multiple accounts. Over 15 lakh consumers have already downloaded the app, finding it a simple and easy way to interact with Mahavitaran digitally.

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V Ramanna
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71 views13 pages

Consumer App Self Reading-1

The mobile app provides Mahavitaran consumers with access to their utility services on their phones. The app is available for Android and iOS users. Through the app, consumers can view and pay bills, submit self-meter readings, register and track power failures and complaints, provide feedback, and manage multiple accounts. Over 15 lakh consumers have already downloaded the app, finding it a simple and easy way to interact with Mahavitaran digitally.

Uploaded by

V Ramanna
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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MAHAVITARAN Consumer App

MAHAVITARAN
Consumer
App

1
MAHAVITARAN MOBILE APP

• Mahavitaran
Consumer App
is available on
Google Play
store and Apple
App store

2
MAHAVITARAN MOBILE APP
• Mahavitaran Consumer App
enables consumers to avail
Mahavitaran services at
his/her fingertips.
• The app is simple and easy
to use.
• It provides transparency in
delivering services to
consumers.
• App is available in English as
well as Marathi Language.
• App is available for Android,
& iOS.
• Till date more than 15 Lakh
consumers have
downloaded Mahavitaran
Mobile App.

3
MOBILE APP FOR CONSUMERS

• If you have not registered


yet, pl sign up using this link

4
Guest Login

5
REGISTRATION FORM

Please enter
required
information
and click
on Submit
button

6
SERVICES AVAILABLE FOR CONSUMERS ON MOBILE APP FOR REGISTERED USER

• View Current Bill and Pay • Manage multiple


though Net banking, connections through
Debit/Credit/Cash Card, single user account for
Mobile Wallets, UPI etc. payment etc

• Submit ‘Self reading’ in


case meter reader billed • Register & Track Power
on the basis of ‘Average’ Failure and Billing
on receipt of SMS from Complaints
MSEDCL.

• View Bill & Payment • Submission of Feedback


History for last 6 months on Mahavitaran services
on the scale of 1 to 5

• Call Centralized Customer


Care • Register/Update Mobile
number and/or email id

7
Submit Reading

Submit Reading when


meter reading not
taken by meter
reader

8
Submit Meter Reading

Consumer may submit Self Reading

9
Submit Meter Reading

Consumer may submit Self Reading

10
Submit Meter Reading

Consumer receives acknowledgment


dialog box after submitting meter reading

11
Submit Meter Reading

12
Thank
You

13

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