PVTRIN Training Course: Troubleshooting Guide
PVTRIN Training Course: Troubleshooting Guide
www.pvtrin.eu
Soitec
CONTENTS
CONTENTS iii INDICATIVE REFERENCES 13
SUMMARY iv ACKNOWLEDGEMENTS 15
1.1. Introduction 1
1.1.1. Insulation failures 1
1.1.2. Inverter failures 1
1.1.3. Construction failures 1
1.3. Troubleshooting 3
2. DIAGNOSTIC PROCEDURES 7
ANNEX 11
The Guide is not intended to be either exhaustive or definitive and cannot guarantee to cover all possible
situations in depth. Technicians are advised to exercise their own professional judgment and to consult
all current building regulations, health and safety codes, standards and other applicable guidelines, as
well as the technical manual of the equipment used.
Failure in any PV system Try to get as much information from the customer as possible
component Get as much information, such as prints, outputs and wiring diagrams, as possible
Follow the manufacturer’s instructions regarding malfunction
Entire PV system is down Prior to getting on the roof, check and record the inverter’s input voltage and current level from the array
No current from array Switches, fuses, or circuit breakers open, blown, tripped, wiring broken or corroded
Array current is low Cloudy conditions, a defective blocking or bypass diode, a damaged module, one or more parallel connection between
modules in the string is broken, loose, or dirty. Replace a damaged module or one with internal parallel connection
problems. Replace defective diodes and clean and tighten all connections. Some of the array may be shaded, significantly
reducing the array’s current output. Remove the shade source to regain the string’s full current output.
Dirty modules also could cause reduced current output. Wash the modules to restore the array’s current output.
Output voltage is low Some modules in the series string are defective or disconnected and need to be replaced. Defective blocking or bypass
diodes in the modules may need to be replaced. Low voltage also could be caused by the wrong wiring connecting the
modules in the string to the junction box or combiner box or the inverter. The wiring could be either sized too small or the
wire run is too long for the string’s output current level. Upgrading the wire size for the current level should correct this
problem.
Battery is not charging Measure PV array open circuit voltage and confirm it is within normal limits. If voltage is low or zero, check the connections
at the PV array itself. Disconnect the PV from the controller when working on the PV system. Measure PV voltage and
(aytonomous systems)
battery voltage at charge controller terminals if voltage at the terminals is the same the PV array is charging the battery. If
PV voltage is close to open circuit voltage of the panels and the battery voltage is low, the controller is not charging the
batteries and may be damaged.
Battery is always at a low Reduce load size or increase system size. (Sandia National Laboratories, 1991)
state of charge
(autonomous systems)
Battery voltage loss Replace or add diode, or repair or replace series relay charge controller. (Sandia National Laboratories, 1991)
overnight even when no
loads are on (autonomous
systems)
Load not operating Check that no fuses are defective or circuit breakers have been tripped. Check the system’s voltage at the load’s
properly connection.
The load also could be too large for the wire size in the circuit. Reduce the load on the circuit or run larger wire that is sized
for the current load.( Pennsylvania Weatherization Providers)
Low voltage shutdown Shorten cables or use heavier cables, recharge battery, allow unit to cool, improve air circulation, locate unit to cooler environment.
Fault light on, AC load not AC products connected are rated at more than the inverters power rating, overload shutdown has occurred The AC products connected
working are rated at less than the inverters continuous power rating. The product exceeds the inverters surge capacity.
Reverse Polarity connection Check connection to battery, the inverter has likely been damaged and needs to be replaced.
on inverter (autonomous
systems)
Loads disconnecting Controller not receiving proper battery voltage, check battery connection. Adjustable low voltage disconnect is set too high. Reset
improperly adjustable low voltage disconnect using a variable power supply,
Array fuse blows Array short circuit test performed with battery connected. Disconnect battery to perform test. Array exceeds rating of controller, add
another controller in parallel if appropriate or replace with controller of higher capacity.
Loads disconnecting Controller not receiving proper battery voltage, check battery connection. Adjustable low voltage disconnect is set too high. Reset
improperly Adjustable low voltage disconnect using a variable power supply
Array fuse blows Array short circuit test performed with battery connected. Disconnect battery to perform test. Array exceeds rating of controller, add
another controller in parallel if appropriate or replace with controller of greater capacity.
No output from inverter Switch, fuse or circuit breaker open, blown or tripped. Wiring broken or corroded.
Low voltage disconnect on inverter or charge controller circuit is open,
High battery voltage. The load on the inverter may have too high of a current demand. Reduce the loads or replace the inverter with
one with a larger output.
Many PV inverters have LED displays as indicators. Check that the appropriate LEDs are lit up to indicate proper inverter operation.
With the power off, check for and repair any ground faults before starting the inverter again.
Corrosion of Structural Loose components or fasteners should be re-secured or tightened, and special attention paid to galvanic corrosion of fasteners.
components (NABCEP, 2009)
Repair or replace any bent, corroded, or otherwise damaged mounting components. Check and tighten all mounting system fasteners
(Architectural Energy Corporation, 1991)
Fire during the operation of Stay away from the PV system during and after a fire. Inform the fire brigade about the particular hazards from the PV system. After the
photovoltaic fire, have your installer bring the PV system in a safe mode. (Mitsubishi)
ANNEX
Troubleshooting process tree - Grid connected PV system with backup system (F.Y Dadzie, 2008)
Replace all failed fuses and No Yes Is there a voltage output at the
circuit breakers inlet to the service panel?
End of troubleshooting
INDICATIVE REFERENCES
- Architectural Energy Corporation, Maintenance and operation of standalone photovoltaic systems.
December 1991 http://www.scribd.com/doc/2994273/Maintenance-and-Operation-of-
StandAlone-Photovoltaic-Systems
- Black&Decker, Fully automatic battery charger instruction manual
http://www.baccusglobal.com/bd/manuals/BATTERY%20CHARGERS/BCS10B%20MANUAL.pdf
- Brooks Engineering, Field Inspection Guideline for PV systems, June 2010 (Version 1.1)
- Contractors Institute: http://www.contractorsinstitute.com
- DGS, German Energy Society (Deutsche Gesellshaft fur Sonnenenergie), Planning and Installing
Photovoltaic Systems. A guide for installers, architects and engineers second edition, Earthscan,
UK, 2008. Autor:LV Berlin BRB
- DTI, PV domestic field trial good practice guide: Good Practice Guide: Part I Project management
and installation issues (S/P2/00409,URN 06/795 ), 2006.
http://www.bre.co.uk/filelibrary/pdf/rpts/PVDFT_Good_Practice_Guide_Part_1.pdf
- DTI, PV domestic field trial good practice guide, Good Practice Guide: Part II System Performance
Issues (S/P2/00409,URN 06/2219),2006. Autors: Munzinger M, Crick F, Daya EJ., N Pearsall
N.(NPAC), Martin C.(EMC)
http://www.bre.co.uk/filelibrary/pdf/rpts/DFT_GoodPracticeGuidePart2_DTI.pdf
- James P. Dunlop, P.E. Batteries and Charge Control in Stand-Alone Photovoltaic Systems
Fundamentals and Application, January 15, 1997
- Karamchetti J N., Maintenance of Solar Photovoltaic & Renewable Energy Installations.
Presentation, 2011
- Mitsubishi, Transistorized inverter, FR-F500 Instruction manual
http://www.westmillindustries.com/files/F500%20Manual%20Arrow.pdf
- NABCEP (North American Board of Certified Energy Practitioners), NABCEP study guide for
photovoltaic system installers, USA 2009. http://www.nabcep.org/wp-
content/uploads/2008/11/nabcepstudyguidev4-2april2009.pdf
- Pennsylvania Weatherization Providers, Solar Retrofits for Weatherization and Remodels.
http://www.pasolar.ncat.org/lesson08.php
- Rudkin E. & Thornycroft J., Good practice guide “Managing Installation of PV systems” 2008, BERR
- Sandia National Laboratories, Maintenance and operation of stand-alone photovoltaic systems,
December 1991.
- Frank Yeboah Dadzie, Design of a grid connected photovoltaic system for knust and economic and
environmental analysis of the designed system, Department of Electrical/Electronic Engineering,
Kwame Nkrumah University of Science and Technology, 2008
- http://ecmweb.com/contractor/troubleshooting-photovoltaic-systems
ACKNOWLEDGEMENTS
This Installers handbook was published within the framework of the PVTRIN project, supported by the Intelligent
Energy - Europe (IEE) programme.
The project steering committee members are:
Dr. Theocharis Tsoutsos (TUC/ENV, GR), Dr. Eduardo Román (TECNALIA, ES), Dave Richardson (BRE, UK), Gaetan
Masson (EPIA, EU-BE), Goran Granić (EIHP, HR), Christos Maxoulis (ETEK, CY), Ing. Camelia Rata (ABMEE, RO),
Antonis Pittaridakis (TEE, GR) and Violetta Groseva (SEC, BU).
The authors and the whole project consortium are deeply grateful to all those who have contributed with their
work in preparing, writing and reviewing this publication. Furthermore, we would like to express our thanks to the
Executive Agency for Competitiveness and Innovation (EACI) for their support.
AUTHORS: Mr. Christos Maxouli and Ms. Anthi Charalambous (ETEK), Ms. Ana Huidobro and Dr. Eduardo Román
(TECNALIA), Dr. Theocharis Tsoutsos, Ms. Stavroula Tournaki, Mr. Zacharias Gkouskos (ENV/TUC).
COLLABORATORS: Special thanks for their cooperation and contribution for the preparation of this document to
Mr Savvas Costa, SavCo Solar Ltd, Dr Andreas Ioannides, Johnsun Ltd, Mr Pambos Stavrinides, SolarWatt Ltd, Mr
Tassos Roussos, Enfoton Ltd,.Mr Cristos Pharconides, Ergo Home Energy Ltd, Mr Petros Christou, Conergy Cyprus
Ltd, Luis Davila and Julio Amador. Politechnical University of Madrid (Spain).
A great deal of additional information on the PVTRIN project is available on the web at: www.pvtrin.eu.
We would welcome feedback on this publication, if you have comments or questions please contact the project
coordinator.
Legal Notice:
The sole responsibility for the content of this document lies with the authors. It does not necessarily reflect the opinion of the
European Union. Neither the EACI nor European Commission are responsible for any use that may be made of the information
contained therein
PVTRIN PARTNERS
Partner Country Website
www.pvtrin.eu