Fabien French Consultant, 6 Years+ Experience and Vmware Certified
Fabien French Consultant, 6 Years+ Experience and Vmware Certified
Master in IT Management and programming
University of Versailles (alternative education)
2012
Education
Bachelor in Networking and Telecommunication
2009
University of Technology of Belfort - Montbéliard
Habilitations Certification VMware VCP-DCV 2015
Languages English, French
Competencies, technologies & sectors
Design, Implementation, troubleshoot: VMware vSphere, Network Cisco, NetApp,
Competency Linux, Windows, Dell & HP, SQL Server, SalesForce.com, PHP/HTML/CSS.
Detailed Designing and implementing and troubleshooting complete System infrastructure
using Technologies listed below.
competencies Manage up to medium scale IT projects and supervise medium size team.
Administration, Engineering, Security Audits, Support, Project Management, Design,
Activities implementation, SRM design & implementation
Sectors Automotive, Banking, Computing, Research
Domains Safety, Banking software security, High performance computing, University
VMware vSphere, Network Cisco, NetApp, Linux, Windows, Dell & HP, SQL Server,
Technologies PostgreSQL, MySQL, C, Java, Python, Bash, PowerShell, PHP/HTML/CSS
Tools SalesForce.com
Standards TCP/IP, 802.11x, 802.3x, SCSI, POSIX, Microsoft, GNU
Methods ITILv3
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Work Experience & Projects
VMware Ltd - Ireland 2015
(14 Months)
Position title: Infrastructure Engineer
Context: Virtualization software Editor / BNP, Credit-Agricole, Dassault, Airbus, Capgemini, French government,
Banque de France / Virtual Infrastructure support
Project: Providing live answer and deep troubleshoot of VMware customer’s Virtual Infrastructure.
Responsibility: Ensure the resolution of customer incidents on their virtual infrastructures.
Work done:
Provide high quality Live Answer technical support to program account base.
Proactively escalate customer issues and work with Sales, Engineering, and PSE to assign
appropriate priority.
Complete formal root cause analyses for resolved issues at customer request.
Drive customer satisfaction by expediting the resolution of all service issues by conducting log
analysis, reproduction work and engaging external and internal resources as required.
Led the technical support team assigned to the French customers.
Results achieved:
Very high customer satisfaction
Better customer infrastructure availability
Technologies VMware vSphere, Network Cisco, Storage : NetApp, EMC, Dell
Technical
Tools Linux bash for troubleshooting, Custom Scripts
environment
Standards TCP/IP, 802.11x, 802.3x, SCSI, POSIX, Microsoft, GNU
Methods ITILv3
Self – Washington DC, USA 2014
(8 month)
Position title: Entrepreneur
Context: Big data software editor / High Performance computing software (Super-computer)
Project: Researching and developing proof of concept of High Performance Computing systems. Starting a
start-up company.
Responsibility: Marketing, Business Plan, Platform development
Work done:
Researched and developed proof of concept of High Performance Computing systems.
Designed the Smart-Fire platform with Java SE/Android and C programming languages running on
Linux platform.
Released a Proof of Concept.
Work done:
Supported 200 users on network and IT services.
Designed and implemented a new network solution based on Cisco Technologies for 200
Users in an international context of 24000 Users.
Supervised and mentored IT team of 3 technicians for all IT services operations.
Provided continuous network maintenance and improvement.
Led knowledge management by comprehensive documentation of IT processes.
Administration of NetApp Storage system.
Results achieved:
Network fully implemented in time, cost and quality
Information System ran smoothly with high availability and full user satisfaction
Technologies VMware vSphere, Network Cisco, Linux, Windows, Dell & HP, SQL Server,
Technical PostgreSQL, MySQL, Python, Bash, PowerShell, NetApp
environment Tools Microsoft Tools, Shell, Network Tools, Cisco packet tracer, GNS3
Standards TCP/IP, 802.11x, 802.3x, SCSI, POSIX, Microsoft, GNU
Methods ITILv3
Work done:
Researched requirements for high performance storage system for a virtual environment
based on CITRIX/XEN running on Debian Linux.
Designed and implemented storage system to serve virtual environment.
Competitively selected in the exchange student program.
Results achieved:
Tested and documented the technical investigation in a final report.