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    Tripti Basnet

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    Tripti Basnet
    Tripti Basnet is seeking a challenging position in an esteemed organization where she can utilize her 7+ years of experience in client relationship management, communication, organization, time management, and working independently and as part of a team. She has a MBA in HR and relevant work experience as an admin, membership consultant, customer service representative, and teacher. Her technical skills include Microsoft Office programs and she is proficient in English, Hindi, and Nepali.

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    Tripti Basnet

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    Tripti Basnet
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    Tripti Basnet is seeking a challenging position in an esteemed organization where she can utilize her 7+ years of experience in client relationship management, communication, organization, time management, and working independently and as part of a team. She has a MBA in HR and relevant work experience as an admin, membership consultant, customer service representative, and teacher. Her technical skills include Microsoft Office programs and she is proficient in English, Hindi, and Nepali.

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    TRIPTI BASNET

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    Tripti Basnet is seeking a challenging position in an esteemed organization where she can utilize her 7+ years of experience in client relationship management, communication, organization, time management, and working independently and as part of a team. She has a MBA in HR and relevant work experience as an admin, membership consultant, customer service representative, and teacher. Her technical skills include Microsoft Office programs and she is proficient in English, Hindi, and Nepali.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    64 views3 pages

    Tripti Basnet

    Uploaded by

    Tripti Basnet
    Tripti Basnet is seeking a challenging position in an esteemed organization where she can utilize her 7+ years of experience in client relationship management, communication, organization, time management, and working independently and as part of a team. She has a MBA in HR and relevant work experience as an admin, membership consultant, customer service representative, and teacher. Her technical skills include Microsoft Office programs and she is proficient in English, Hindi, and Nepali.

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    of 3

    TRIPTI BASNET

    RADHIKA POLT NO.192, LANE-E, Sector-8, Vashi • 700405

    •  7011015994 / 7042662655 •  [email protected]

    Objective A challenging position in an esteemed organization to have the opportunity of working


    delivering quality work in an impressive working environment to utilize my skills, education
    and experience towards continued growth and advancement.

    Experience 7+ years

    Strengths Client Relationship, Presentation, Strong communication skills, Highly organized, Effective
    time management, Punctuality, Resourceful, Proactive & have initiative, Work independently
    and as a part of the team, Team motivation, Flexible and adapt quickly to new environments

    Technical Microsoft Word-Office-PowerPoint-Excel.

    WORK EXPERIENCE

    WORKED WITH:

    THE FISHEYE WORLD Jan 2018 – Till Date

    Position:- Admin , Vashi , Navi Mumbai

     Answering incoming calls; taking messages and re-directing calls as required


     Dealing with phone &email enquiry, confirming appointments
     Follow up for booking appointment and for customer feedback
     Maintaining records of tax’s payment file, banks, petty cash, courier etc.
     Ordering office stationery supplies
     Maintaining the company social media accounts
     Systematically filing important company documents
     Arranging travelling & accommodation facility

    Fareast Offshore Heavy Engg.Pvt.Ltd. Oct 2010 – June 2015

    Position:- Admin Department , Nerul , New Mumbai

     Preparing salary sheets, keeping employees records


     Maintaining petty cash& keeping records
     Managing office supplies and ordering new supplies as needed
     Answering incoming calls, responding to queries and replying email
     Maintaining records of more different activity tax’s payment file, banks, courier etc.
     Arranging travelling & accommodation facility for guests
     Hiring maintenance vendor to repair or replace damaged office equipment
     Handling e-mail related records & updating superior authority
    Fitness First, India March 2009 – Aug 2010

    Position: Sr.Membership Consultant, C.P,Delhi


     Identify, establish and maintain customer contact and build relationships with new and
    existing customers through periodic sales calls and written communication using
    computerized sales systems
     Generate sales leads through walk-ins and tele-calling
     Establish and maintain a minimum required referral program, defined by company standards.
     Conducting health club tours and presentation for prospective clients and converting
    prospects to members
     Processing all formalities of a member for joining/ transferring/ renewal of membership
     Keeping track of members and maintain relationships for maintaining and growing existing
    customers.
     Consistent performance for the company resulting increasing revenue
     Regular weekly and monthly reports for sales generation

    R.R INFO ( Sister company R-TEC SYSTEMS) JAN 2007 – Feb 2009

    Position:- Senior Customer Service Representative, Delhi

     Accountable for acquisition of new clients


     Responsible for identifying customer needs and assessment
     Responsible for activation/ renewal accounts for clients
     Selling dish satellites services. (US based Process )
     Responsible for achieving targets & helping team to close there sales over phone.
     Telemarketing the data and voice solutions of the company
     Responsible for achieving targets as assigned by the organization on a monthly basis

    R-Tec Systems Nov 2005 – Nov 2006

    Position: Customer Service Representative , Mumbai

     Telemarketing the data and voice solutions of the company.


     Selling Mobile Network’s like Vodaphone , 3G , T- Mobile ( UK based Process)
     Responsible for achieving targets as assigned by the organization on a monthly basis

    DELHI PUBLIC SCHOOL JAN 2004 – AUG 2005

    Position: Teacher

     Worked as an Assistant Teacher

    D A V PUBLIC SCHOOL AUG 2001 – OCT 2003

    Position: Teacher

     Worked as an LKG Class Teacher.


    ACADEMIC BACKGROUND

    Period Institution Degree

    2010-2012 Sikkim Manipal University Distance MBA (HR)


    Education

    2002-2005 B.R.Ambedkar Bihar University Commerce ( B.Com)

    2000 – 2001 Karpoori Thakur College Commerce ( I.Com)

    2001 Syntonic Computer Systems Diploma in windows


    application

    1999 Shree Praudh Ratri Madhyamik S.L.C (10th)


    Vidayalay

    PERSONAL DETAILS
    DOB 03 FEBRUARY 1984
    Language Known English , Hindi , Nepali
    Nationality Indian
    Hobbies Listening Music,Travelling,Walking,Cooking

    ACHIEVEMENTS/AWARDS
    Period Role Organisation / Remarks
    2008-2009 Professional Top 10 performer in india sales in FITNESS FIRST
    Excellence

    2007-2008 Professional Best quality agent by R.R. INFO


    Excellence

    2005-2006 Professional Best quality agent by R-TEC SYSTEMS


    Excellence

    2004-2005 Professional Active part of orientation programmes organized by DPS


    Excellence society.

    I here by declare that information given above is true to best of my knowledge.


    (Tripti ) Date:

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