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    Prepared By: Preparation, Review and Approval Name Designation - Department Sign Date

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    ami prit
    This document outlines the performance monitoring procedure for IT servers and firewalls at a company's plant. It details responsibilities for monitoring server CPU usage, storage, virus definitions and logs on a daily, weekly or monthly basis. Any issues or warnings are documented using standard formats and appropriate actions are taken. Server and firewall monitoring helps ensure systems are secure, healthy and performing as expected.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Prepared By: Preparation, Review and Approval Name Designation - Department Sign Date

    Uploaded by

    ami prit
    38 views5 pages
    This document outlines the performance monitoring procedure for IT servers and firewalls at a company's plant. It details responsibilities for monitoring server CPU usage, storage, virus definitions and logs on a daily, weekly or monthly basis. Any issues or warnings are documented using standard formats and appropriate actions are taken. Server and firewall monitoring helps ensure systems are secure, healthy and performing as expected.

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    Performance Monitoring

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    This document outlines the performance monitoring procedure for IT servers and firewalls at a company's plant. It details responsibilities for monitoring server CPU usage, storage, virus definitions and logs on a daily, weekly or monthly basis. Any issues or warnings are documented using standard formats and appropriate actions are taken. Server and firewall monitoring helps ensure systems are secure, healthy and performing as expected.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    38 views5 pages

    Prepared By: Preparation, Review and Approval Name Designation - Department Sign Date

    Uploaded by

    ami prit
    This document outlines the performance monitoring procedure for IT servers and firewalls at a company's plant. It details responsibilities for monitoring server CPU usage, storage, virus definitions and logs on a daily, weekly or monthly basis. Any issues or warnings are documented using standard formats and appropriate actions are taken. Server and firewall monitoring helps ensure systems are secure, healthy and performing as expected.

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    Preparation, Review and Approval

    Designation -
    Name Sign Date
    Department
    Prepared By

    Reviewed By

    Approved By

    For Restricted Circulation Only


    STANDARD OPERATING PROCEDURE
    Department INFORMATION TECHNOLOGY SYSTEM
    Title Performance Monitoring Page 2 of 5
    Controlled Issue No. 01 Issue Date Review Date
    Stamp Here Revision No. 00 Effective Date Procedure No.

    1.0 Purpose:

    The following policy describes XXXXX’s Monitoring policy for the servers and firewall that are
    involving in daily operation of the organization.

    2.0 Scope:

    The scope of this Standard Operating Procedure shall be limited to IT Server and firewall at Pipan
    Plant of XXXXX.

    3.0 References:

    3.1 Internal References of XXXXX

    Sr. No. Reference Detail Document No.


    3.1.1 Not Applicable

    3.2 Others

    Sr. No. Reference Detail


    3.2.1 Not Applicable

    4.0 Responsibilities:

    Sr. Department Responsibilities


    No.
    4.1 IT Head Review of performance monitoring of servers.
     Performance monitoring of servers.
    4.2 IT Officer/Executive/Manager  Preparation, maintenance and updating of server
    list.

    Stamp Here
    with Date &
    For Restricted Circulation Only Sign Approved & Controlled By QA
    STANDARD OPERATING PROCEDURE
    Department INFORMATION TECHNOLOGY SYSTEM
    Title Performance Monitoring Page 3 of 5
    Controlled Issue No. 01 Issue Date Review Date
    Stamp Here Revision No. 00 Effective Date Procedure No.

    5.0 Abbreviations

    Sr. Abbreviation Used Full Form Of Abbreviation


    No.
    1. IDS Intrusion Detection System
    2. VPN Virtual Private Network
    3. IT Information Technology
    4. CPU Central Processing Unit
    5. LED Light Emitting Diode
    6. XXXXX XXXXXX
    7. ITS Information Technology System

    6.0 Procedure:

    6.1 General

    Not applicable

    6.2 Materials & Equipment

    The following systems must be monitored for security, health and performance.

    All servers and firewall are located at the server and network room, respectively.

    6.3 Methodology

    Stamp Here
    with Sign &
    For Restricted Circulation Only Date Approved & Controlled By QA
    STANDARD OPERATING PROCEDURE
    Department INFORMATION TECHNOLOGY SYSTEM
    Title Performance Monitoring Page 4 of 5
    Controlled Issue No. 01 Issue Date Review Date
    Stamp Here Revision No. 00 Effective Date Procedure No.

    Point
    Responsibility Procedure
    No.
    Firewall and Intrusion Detection System (IDS) Monitoring:
    IT
    6.3.1 Review the firewall logs for user events, VPN events, System events,
    Head/Designee
    Anomaly on Twice in a week.
    IT
    6.3.2 Communicate to IT Head upon observation of any incident / criticality.
    Head/Designee
    IT CPU, memory and network Utilization:
    6.3.3
    Head/Designee Verify CPU, Memory and Network Utilization of server on daily basis.
    IT
    6.3.4 Take appropriate action if the utilization is out of daily average trend.
    Head/Designee
    IT The observation shall be documented as per standard format
    6.3.5
    Head/Designee SF/P1/ITS/005.01, “Daily Monitoring”.
    Visual Inspection of servers and Event Logs:
    Do Visual inspection of servers daily to check if any warning is on display or
    IT
    6.3.6 any warning LED is blinking / glowing. Record the same in the standard
    Head/Designee
    format SF/P1/ITS/005.01, “Daily Monitoring”. Take appropriate action in
    case of any warning or error massage appears.
    Check event logs on server on daily basis or any warning or any error.
    IT Record critical log in the standard format SF/P1/ITS/005.01, “Daily
    6.3.7
    Head/Designee Monitoring”. Appropriate action shall be taken in case of any warning or
    error massage appears.
    Maintain the list of server as per Exhibit No.: EX/P1/ITS/005.01, “Template
    IT
    6.3.8 for List of server” and performance monitoring shall be maintain for the
    Head/Designee
    server mention in current version of the list.
    Virus Definition Update:
    Check the Antivirus on server daily to confirm that system are updated with
    IT
    6.3.9 largest available virus definition. Take appropriate action in case any
    Head/Designee
    definition not updated. Record the same in the standard format
    SF/P1/ITS/005.01, “Daily Monitoring”.
    Storage space available on server:
    IT Check the free space of the servers on monthly basis as per standard format
    6.3.10
    Head/Designee SF/P1/ITS/005.02, “Storage space availability on server” and reviewed by IT
    Head on monthly basis.
    IT Check Disk space, if the free disk space is less than 20%, take appropriate
    6.3.11
    Head/Designee measures to have free space on hard disk.

    7.0 Records

    7.1 Standard Formats

    Sr. No. Standard Format Detail Standard Format No.


    7.1.1 Daily Monitoring SF/P1/ITS/005.01

    Stamp Here
    with Sign &
    For Restricted Circulation Only Date Approved & Controlled By QA
    STANDARD OPERATING PROCEDURE
    Department INFORMATION TECHNOLOGY SYSTEM
    Title Performance Monitoring Page 5 of 5
    Controlled Issue No. 01 Issue Date Review Date
    Stamp Here Revision No. 00 Effective Date Procedure No.

    7.1.2 Storage space availability on server SF/P1/ITS/005.02


    7.1.3 List of Server SF/P1/ITS/005.03

    7.2 Exhibits

    Sr. No. Exhibit Detail Exhibit No.


    7.2.1 Revision History EX/P1/ITS/005.01

    7.3 Training Module

    Sr. No. Training Module Detail Training Module No.


    7.3.1 Performance Monitoring TP1/ITS/005

    ---End of Procedure---

    Stamp Here
    with Sign &
    For Restricted Circulation Only Date Approved & Controlled By QA

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