Akshara Chennakeshava

PROFESSIONAL SUMMARY: 14 years of Business & IT consulting experience in EAI middle-

ware technologies

Sr. Engineering Manager/Integration Architect– CoreBanking, Retail, Insurance, Telecom, Trading &
BPM AO Management.

SUMMARY:
➢ Techno-Functional Middleware Architect, over 14 years of IT experience - includes experience in all the stag-
es of the SDLC, which includes Gap Analysis, Feasibility Study, System Design, Development, Testing, Im-
plementation, Production Support and Consulting Management experience on Banking & Financial, Retail,
Telecom and Utilities & Energy Domain
➢ Strong technical expertise in on EAI Middleware Technology solutions in architecting enterprise wide integra-
tion solutions and Functional knowledge in Banking domain
➢ Extensive experience in managing end-to-end implementation and production support activities for core bank-
ing product OBP (Oracle Banking Product), including all the stages of SDLC
➢ Significant experience working with clients, Project Managers for securing and executing concurrent projects
➢ Insightful experience in project management activities including scoping, estimation, planning, risk manage-
ment, resource administration and quality management
➢ A keen planner, strategist and implementer with demonstrated success in end-to-end project management and
ensuring effective management of various resources to meet project specifications.
➢ Strong problem solving & technical skills coupled with confident decision making for enabling effective solu-
tions leading to high customer satisfaction and low operational costs.
➢ Managed very large, complex projects at the corporate level including groups of inter-related projects targeted
to meet one or more key company strategic goals
➢ Accountable for establishing project/program management framework, tracking progress, managing risk, and
controlling change in order to ensure delivery that meets time, cost and quality objectives
➢ Significant Experience working on CoreBanking - Oracle Banking products, CASA, Deposits, Payments,
Mortgages, Collections, ATM, Cards, Batch processing, Direct Banking debits and credits
➢ Working experience on Middleware technologies, architecting designing on distributed application compo-
nents that incorporates discovery, access control, data mapping and security features for TIBCO, MuleSoft,
DellBoomi, KAFKA, AZURE, SOA, OSB, BPM, Splunk, Agile Scrum.
➢ Working experience on AWS cloud, architecting highly available, scalable and fault tolerant architectural so-
lutions for clients to help them migrate successfully from current infrastructure (on premise / Virtual / Cloud)
to AWS cloud.
➢ Experience in Configuration Management, Continuous Integration, Continuous Deployment, Release Man-
agement and Cloud Implementations analysis, design and maintenance of client/server and web applications as
the primary tasks.
➢ Highly motivated and committed Dev Ops Engineer experienced in Automating, Configuring and deploying
instances on AWS, Open Stack cloud environments and Data centers, also familiar with EC2, Cloud watch,
Elastic Search and managing security groups on AWS.
➢ Strong knowledge and real time experience in AWS Components: EC2, S3, VPC, RDS, ELB, Auto scaling,
IAM, CloudFront, Route53, Cloud Formation, Dynamo DB, Glacier and DevOps -Jenkins, GitHub, An-
sible Docker & Python.
➢ Experienced in Waterfall & Agile delivery methodology and Contribution to Quality Control
➢ Well versed with the IT Service Management processes which includes Incident, Change and Problem Man-
agement
Technical Expertise:
➢ AWS (EC2, S3, Route53, VPC, RDS, CloudWatch)
➢ DevOps (Jenkins, GIT, Bitbucket, Ansible, Docker, Python)
➢ MuleSoft ESB
➢ Dell Boomi
➢ KAFKA
➢ AZURE
➢ TIBCO BW6, EMS, RV, BC, BPM.
➢ Oracle Fusion SOA, OSB, ODI, BPM
➢ SAP – ABAP, XI
➢ Languages –PL/SQL, Java, XML, Unix
➢ Database – Oracle 9i, 10g, 11g, MS SQL Server
➢ Monitoring Tools: Splunk, CA-APM, OEM
➢ Service Management: Remedy, ALAM, CQ

CERTIFICATIONS:
➢ EXIN DevOps Master’s CERTIFIED
➢ AWS DevOps Engineer- Professional CERTIFIED
➢ Agile CSM CERTIFIED
➢ TIBCO CERTIFIED
➢ MuleSoft CERTIFIED
➢ Dell Boomi CERTIFIED
➢ Oracle SOA CERTIFIED
➢ Banking Foundation CERTIFIED
➢ Splunk Power User CERTIFIED
➢ ITIL CERTIFIED

EDUCATION:
➢ Master of Computer Application MCA, University Visveswaraya College of Engineering (U.V.C.E), Ban-
galore University, Bangalore, India
➢ Bachelor of Computer Application BCA, Vivekananda Degree College Bangalore University,
Bangalore, India

Key Achievements: Technical

➢ Provided hands-on direction of the application support function for Core Banking application systems and
technologies within the enterprise – Oracle Banking products, CASA, Deposits, Payments, Mortgages, Collec-
tions, ATM, Cards, Batch processing, Direct Banking debits and credits.
➢ Supported projects across the enterprise to use integration infrastructure and implement integration interfaces
on ESB.
➢ Prepared Integration Architecture and Standards for use by projects using ESB infrastructure (TIBCO,
MuleSoft, SOA OSB, BPM, Dell Boomi, KAFKA, AZURE)
➢ Implemented integration platform on Amazon Web services (AWS) - EC2, S3, RDS DB, VPC, Route53 along
with DevOps -Jenkins, GitHub, Ansible, Docker and Python.
➢ Managed a team of technical leads and developers to build the integration banking platform.
➢ Plan Development and Support for Applications spread across multiple technologies such as Front-end UI (Ja-
va-ADF), Core Banking Engine (Pl-SQL + Java), middleware TIBCO, MuleSoft, OSB, SOA, BEPL, BPM,
BAM, KAFKA, AZURE, AWS DevOps with complex architecture with Oracle security components OAAM,
OAM, OIM, OID, OVD etc.
➢ Reviewing all the new initiatives and functional enhancements to the product for architecture, design and es-
timates for delivery for all the enhancements going into development and production for release.
➢ Driving stakeholder relationship building with client &different vendors across delivery locations. Hosted var-
ious Client visits, workshops with vendors.
➢ Driving innovations & usage of tools to reduce costs & increase productivity –Agile, DevOps, Automation,
Monitoring tools – CA-APM, OEM, Splunk (AAAM & Customized Dashboards)
➢ Adopt Design Thinking approach in the work we do and deliver – Used Personal & Customer journey to un-
derstand different behaviours

Key Achievements: Managerial

➢ Application Development manager, single-point-of-contact for assigned Programs and assisting with provid-
ing timely/accurate information.
➢ Understanding Product Line priorities based on collaborative relationships with key stakeholders.
➢ Experienced Scrum Master, evaluate, monitor and communicate project health through standardized report-
ing.
➢ Performed weekly assessments of project progress through tool- based reporting
➢ Monitor, Analyse, forecast, and communicate project/program financial performance to vested stakeholder,
team members, and IT leadership. Provide variance commentary as required.
➢ Align project/program release plans to ensure Product Roadmap and Resources Plans stay updated and accu-
rate.
➢ Review technical and business processes, standards and procedures making recommendations for continuous
improvement
➢ Ensuring technical solutions conform to Data and Technology Services (DTS) standards and strategic technol-
ogy directives; build towards the future
➢ Partnered with key stakeholders to ensure impactful project/program level risk and/or issues are promptly
communicated, understood and mitigated to minimize impact to project delivery.
➢ Create, maintain, and actioning project/program checklist/scorecard on governance performance around secu-
rity, compliance/legal adherence, SDLC & PLC artefact documentation, and financial governance.
➢ Supported all internal and externally driven audits of Product Line projects in partnership with Project Man-
agement leadership.
➢ Providing management and oversight to application support team in the areas of incident management, request
fulfilment, application monitoring, and change management practices
➢ Provided effective leadership and coaching to the team to ensure effective delivery of project/program out-
comes in terms of cost, schedule, budget and quality.
➢ Ensure SLA/OLAs, support documentation, and customer satisfaction are maintained.

PROFESSIONAL EXPERIENCE

PetSmart (Apr 2019- Present)

Designation- Integration Architect/Engineering Manager
Project - CCPA ‘California Consumer Protection Act’
The purpose of the project CCPA is retail application which defines personal information as information that iden-
tifies, relates to, describes, is capable of being associated with, or could reasonably be linked, directly or indirectly,
with a particular consumer or household such as a real name, alias, postal address, unique personal identifier,
online identifier Internet Protocol address, email address, account name, social security number, driver’s license
number, passport number, or other similar identifiers.
The goal of this project is to provide the state residents with the right to:
• Know what personal data is being collected about them.
• Know whether their personal data is sold or disclosed and to whom.
• Say no to the sale of personal data.
• Access their personal data.
• Equal service and price, even if they exercise their privacy rights.

To achieve these goals, there is a need to rearchitect business related data flows, implement databases to support
mobile-first, cloud based and e-commerce initiatives, consolidate enterprise level data access through middleware
APIs, improve data governance and security.

Roles & Responsibilities: As Integration Architect encompassing the following duties:

 To Plan, analyse, coordinate, architect, and develop applications related to Integration platform for TIBCO and
MuleSoft Projects, and third-party solutions as required to meet the business requirements of the organisation.
 Conduct design architect reviews, gap analysis and assessment for existing and new interfaces.
 Define solutions using Service Oriented Architecture (SOA) patterns for Integration application and automat-
ing business process models
 Design specifications, develop data strategy and high level data architecture documentation, which exemplify
the source and destination of applications from and to approved data sources and external systems.
 Design Technical/Integration Architectures, including development, runtime and operations architectures
 Define and delivering integrated solutions by applying proven delivery methodologies including Agile and
Model-Driven techniques
 Understanding the customer's business needs, system functionality and business processes to maintain the ap-
plications and develop the new data flow design, if required.
 Build data mapping, provide the means of system integration by considering the target as well as the source.
 To select the systems and capabilities to meet business data requirements, evaluate new techniques for im-
proved functionality.
 Develop a working strategy, complete required paperwork, and submit weekly status reports to the higher au-
thorities.

Accenture Services Pvt Ltd (Jun 2010- Mar 2019)

Designation- Application Development Project Manager
Client - National Australian Bank (NAB)
Project-1: Corebaking NexGen
Delivery Lead – CoreBanking Technologies- Oracle Banking products, CASA, Deposits, Payments, Mortgages,
Collections, ATM, Cards, Batch processing, Direct Banking debits and credits.
NAB is one of the 6th largest Australian Banking companies. Offers consumer and commercial banking, securities
brokerage, asset management, mortgage, and insurance products and services

Roles & Responsibilities: As Application Development Project Manager encompassing the following
duties:
 Experienced in Client Management and interaction, for presentation of recommendation and solution Offer-
ings.
 Experienced in Project Planning, Requirement management, Business process analysis and estimation.
 Designed and prepared relevant design documents and test cases.
 Designed and implemented various strategies for integrating Service Oriented Architecture workflows.
 Attended various meetings with clients and partners which involves daily Agile discussions on application run,
planning enterprise release, post implementation review after release.
 Brought Continuous improvement to client with operation automation, process automation.
 Led a team of consultants, Goal Settings and appraisals, conducted training on domain areas.
 Managing a team of 74+ FTEs to deliver Development and Support on Complex and medium projects across
Multiple Bank Applications for CoreBanking, Wealth, HNI Portals, CRM & Workflow Banking Applications
 Support for Applications spread across multiple technologies such as UI (Java-ADF), Core Banking Engine
(Pl-sql + Java), Fusion middleware (OSB, AIA, SOA, BEPL, BPM, BAM, ), AWS DevOps with complex ar-
chitecture, integrations & security components OAAM, OAM, OIM, OID, OVD etc.
 Reviewing all the new initiatives and functional enhancements to the product for architecture, design and esti-
mates for delivery for all the enhancements going into development and production for release.
 Projects include Westpac Assist (Transformation from 3 legacy systems on to the Call Support), NPP Alias
(Transformation & load project of 20 million customer having alias data from ME, ROME and other legacy
systems into OCH), Digitised Correspondence (Generating daily statements for customers saving 3 million
AUD/year) and Customer mastery (Transformation project to ensure OCH is the customer master and all the
legacy systems to become slave) along with the daily transformation of batches in OBP and CRM.
 Driving stakeholder relationship building with client &different vendors across delivery locations. Hosted var-
ious Client visits, workshops with vendors.
 Driving innovations & usage of tools to reduce costs & increase productivity –Agile, DevOps, Automation,
Monitoring tools – CA-APM, OEM, Splunk (AAAM & Customised Dashboards)
 Adopt Design Thinking approach in the work we do and deliver – Used Personal & Customer journey to un-
derstand different behaviours
 Have working experience in Business Process Re-engineering/Re-modelling, developing different SOPs for
process automation, designing Workflows, Batch Processing, creating Business Rules
 Experienced with the Service Management Processes which includes Incident Management, creation of Prob-
lem records, and deployment of fixes through Change Record (CR)
 Creating quality assurance documents like Defect trend charts and metric reports
 Maintaining compliance with client specifications as well as internal quality standards
 Ensuring that the product deliverables are met as per the SDLC of the project

Accenture Services Pvt Ltd

Designation- Application Development Project Manager
Client -Westpac Bank
Project 2-UBank ESB Migration
Delivery Lead-: Migration of Banking Middleware Application from TIBCO 5x to MuleSoft4
Westpac is one of the 4th largest Australian Banking companies. Offers consumer and commercial banking, securi-
ties brokerage, asset management, mortgage, and insurance products and services
Migration to MuleSoft for one of the existing TIBCO ESP framework we developed for our clients. By using this
platform, the development time was reduced by 30% so accordingly integration expenses are lower, also business
risk and exposure were reduced, we have increased asset reuse and business agility. The Project was about focus-
ing on the innovative methods in order to automate various tasks associated with smooth migration from legacy to
cloud enablement. It had a migration framework and methodologies to follow in order to accomplish the migration
tasks systematically and different level of approaches by segregate the business applications into phases instead
directly migrating it.
Roles & Responsibilities: As Application Development Project Manager encompassing the following
duties:
 Experienced in Client Management and interaction, for presentation of recommendation and solution Offer-
ings.
 Experienced in Project Planning, Requirement management, Business process analysis and estimation.
 Designed and prepared relevant design documents and test cases.
 Designed and implemented various strategies for integrating Service Oriented Architecture workflows.
 Attended various meetings with clients and partners which involves daily Agile discussions on application run,
planning enterprise release, post implementation review after release.
 Brought Continuous improvement to client with operation automation, process automation.
 Led a team of consultants, Goal Settings and appraisals, conducted training on domain areas.
 Designed and implemented various strategies for all Service Oriented Architecture.
 Architecture improvements, recommending process improvements and conducting tool evaluations
 Bank application migration and development of interfaces in Tibco/Mule and deployments to AWS cloud.
 Driven DevOps adoption by recommending and implementing tool sets and best practices for automation, con-
figuration and release management
 System troubleshooting and problem solving across platform and application domains - will be expected to
participate in on-call escalations to troubleshoot customer facing issues
 Utilized CloudWatch to monitor resources such as EC2, CPU memory, Amazon RDS DB services, Dyna-
moDB tables, EBS volumes; to set alarms for notification or automated actions; and to monitor logs for a bet-
ter understanding and operation of the system.
 Developed automation framework for Application Deployments to the cloud environments.
 Managed and optimize the Continuous Delivery tools like Jenkins.
 Worked with development/testing, deployment, systems/infrastructure and project teams to ensure continuous
operation of build and test systems.
 Worked on the CI/CD setup for all the micro services on Profile, Service Availability, Cart, Pricing and pro-
motion, Product Configuration, Foundation framework and product listing.
 Worked on the micro services for Unit testing, Integration test cases, Status check foundation framework, Sta-
tus check TDD contracts, Compile, Package, Verify, Quality Scan, Publish Artifact, deploy to Development
and Start Functional Testing.
 Worked on to setup for the various Jenkins CICD pipeline configurations for all the micro services.
 Coordination with development team workflows across environments with respect to non-prod
 Collaborate with development team to define architecture, optimize performance, and rightsized environments
 Performed ROI analysis in comparison of as-is vs to-be state of environments, processes
 Developed cost benefit analyses of recommendations, identify a roadmap and quick wins
 Provide input to development scope of work inclusive of overview, scope, duration, deliverables, plan
 Works with the team to design and implement proof of concept and full-scale transformations that enable au-
tomation and continuous integration/deployment to customer applications
 Worked with leadership to help align the product roadmap and overall strategy with client feedback
 Effective presentation skills with the capacity to articulate value to varying customer audiences (administrators
to executives)
 Build strong cross-functional relationships and run virtual teams to develop and deliver innovative solutions
for customers and prospects
 Assisted in the technical coordination between service integrators, tool vendors and partners
CSS Corp Pvt Ltd (Dec 2009 - May 2010)
Designation- Senior Systems Analyst
Client - Societie Générale
Project: Banking Products (CACS - Computer Assisted Collections System)
Description: Involved in development and maintenance of the product carrying out all the phases of SDLC. In-
volved in Coding/ Testing /Review of the software deliverables. Review of the deliverables to ensure compliance
to product quality and accordance with Business and Legal requirements. Day-to-day interaction for any kind of
doubts to be cleared queries to be answered and issues to be resolved. Ensuring complete process and product
compliance

Roles & Responsibilities: As Senior Systems Analyst encompassing the following duties:
 To Specify, design and implement changes to existing software Application Architecture.
 To build, various Business Processes workflows using Integration TIBCO Business Works components.
 To build and execute unit tests and unit plans for new interfaces
 Coordination with development team across environments with respect to prod and Non-Prod systems.
 Designed and implemented various strategies for Service Oriented Architecture workflows.
 Involved in Creating data Schemas, Data map, preparing Low Design Documents, understanding of UML, de-
fining Test Conditions and Use cases. Coding of the assigned interface modules.

Capgemini (Aug 2006 - Dec 2009)

Designation- Consultant
Client -TXU Energies
Project: Texas Utilities, North America
Description: Texas Utilities & Energy manages a portfolio of competitive and regulated energy businesses. TXU
Businesses consists of TXU Energy, TXU's competitive retail electric provider, Luminant Power, the largest manu-
facturer of electricity in Texas, Luminant Energy, focusing on keeping power costs as low as possible and TXU
Electric Delivery, providing power to over 2.9 million electric delivery points.
e*Gate is used as a middleware to communicate with other applications.
TXU manages a portfolio of competitive and regulated energy businesses. TXU Businesses consists of TXU Ener-
gy, TXU's competitive retail electric provider, TXU Power, the largest manufacturer of electricity in Texas, TXU
Wholesale, focusing on keeping power costs as low as possible and TXU Electric Delivery, providing power to
over 2.9 million electric delivery points.

Tools & Environment: e*Gate See beyond, TIBCO Business Works Components (SOAP, Service, EMS, JDBC
and ADB & File adapters), Administrator (GUI & Scripted Deployment, FT Mode, Hawk Rules), GEMS

Roles & Responsibilities: As Consultant encompassing the following duties

 Application Development, deploy , test and maintenance of Integration Projects
 Support on Tibco Application code changes for change requests and problem fixes
 To review integration and regression test plans created by QA.
 Monitoring and Administering of Integration Applications and resolving issues and tickets adhering to strin-
gent SLA norms.
 System testing of the deployed Middleware applications for application go-live .
 Providing On-call support to business applications and product version upgrades.
 Bringing continuous improvement to client with operation and process automation.