ERP Based System
ERP Based System
net/publication/317041889
Internet of Things (IoT) Embedded Future Supply Chains for Industry 4.0: An
Assessment from an ERP-based Fashion Apparel and Footwear Industry
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Thashika D Rupasinghe
University of Kelaniya
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Abstract— In this competitive business world most of Keywords— Supply Chain Management, Internet of
the supply chains are struggling to sustain Things, Industry 4.0, SAP, ERP. CRM, Fast Fashion
competitively in the global supply chain due to its Supply Chain, Apparel and Footwear, Fashion
increasing complexity in each phase of the supply Management, Inbound Logistics, Outbound Logistics,
chain operations. Many companies are facing Future Factories.
financial difficulties and some have shut down due to
poor supply chain management practices. Companies
have to be smarter by incorporating the necessary 1. Introduction
technologies to be more competitive and sustain in the
global supply chain, that processes can be better
managed and automated where necessary. Most The world is constantly changing and evolving at a
companies fail due to poor integrations of technology rapid rate, this has affected many companies and
in their supply chain. It is important that companies the entirety of their supply chain including all of its
be smarter in order to strive hard to reduce cost, actors. This dynamic nature has put pressure on
improve customer services and to increase return of companies to innovate, collaborate and to redesign
investments throughout the supply chain. While a few
business processes that best fits their business,
industries are taking a major leap; it is vital for other
hence, this calls for incorporation of various
companies to adopt to the changing nature of the
digital supply chains and embrace industry 4.0,
technologies and integrated enterprise solution to
leveraging Internet of Things (IoT). The primary goal manage complex and intricate processes. With the
of this study is to improve inbound and outbound inception of Internet of Things (IoT) it is important
operations to better manage and optimize and to understand how Information and Connectivity
automate operations in an ERP system through the will revolutionize tomorrow’s supply chain in the
use of RFID technology and Business Application context of industry 4.0 [1]. Radio Frequency
Programming Interface (BAPI) technology in SAP®. Identification (RFID) is one of the technologies
The existing ERP system was thoroughly analysed
that offer various benefits in the aspect of
using mixed method approach and was followed-up in
automating various business processes and
assessing how transactions can be better executed in
the system. The time taken to execute various process
integration between various devices in the value
in inbound and outbound operation was measured in chain [2].
two iterations and was analysed to propose a means of
improving inbound and outbound operations with the RFID technology was introduced in the last 1940s
use of technology. The study derives a conceptual however, due the relative high cost per unit
framework to enhance inbound and outbound compared to the widely used bar code, the
operations in ERP for Fashion Apparel and Footwear implementation of this technology took place in the
Industry.
1980 for tracking/ identification purposes and was
limited [3]. By extensively streamlining data
______________________________________________________________
capturing procedures, RFID technology also helps
International Journal of Supply Chain Management
IJSCM, ISSN: 2050-7399 (Online), 2051-3771 (Print) to leverage process accuracy by reducing and
Copyright © ExcelingTech Pub, UK (http://excelingtech.co.uk/) eliminating conventional error-prone manual
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6, No. 1, March 2017
processing, and helps to reduce labour costs and various supply chain complexity business
improve accuracy. RFID enables to capture and connectivity, collaboration, global sourcing
sourci and the
provide real-time
time and current information across use of various advance technology are areas where
the entire supply chain thus improving visibility retailers will have to increase their focus on in
which is crucial in the 21st century. RFID solutions order to be reverent, competitive and to better
can help organizations lower operational costs and manage supply chain complexity in the digital era.
increasee throughput at different stages of the value Retail supply chain consists of the entities –
chain [4]. suppliers, manufacturer, distributor, retailer and
consumer as primary actors this is depicted in the
figure 1 below [6].
2. Literature Review
“Retailing is the set of business activities that adds Over the years the fashion industry produces new
value to the products and services sold to products at a rapid rate and this has incorporated
consumers for their personal or family use” [5]. various new business operations for different types
However, in the modern world retailing is not only of products and is making supply chains more
about selling products and services in various retail complex each year. With the removal of trade
outlets
ets but through different channels (Omni- (Omni barriers in various countries the growth of the
channel). Retailers work as an intermediate party internet is growing and consumers use this means
between the manufacturer and the consumers who for purchasing merchandise online, this has
purchase product and services. Due to the dynamic disrupted the fashion industry making it a global
nature in the retail world and unexpected consumer competitive industry.
behaviour retail companies are facing many
different challenges in the present world and with Demand for fashion is increasing and it requires
the evolution of the industry this poses a major quick responses from the supply chains, this
threat to the existing business models. Due to enforces stakeholders to be more quick and
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Int. J Sup. Chain. Mgt Vol. 6, No. 1, March 2017
responsive to these demands hence, fashion Finkenzeller discusses and gives a rudimentary idea
industries are diverting their focus from forecasted and introduction to RFID as a technology that can
demands to leveraging real-time data to better be used to automate operations as well as sample
respond to customer needs due to this demanding applications such as container identification for the
nature of customers there is a requirement for chemical industry or in the waste disposal and
fashion retailers to produce the right product at the identifications in the automobile industry [14].
right time, this is due to customers requirement for Which explains even at the time it was mainly
needing unique products in the market and has RFID technology mostly was used for the purpose
forced supply chain to react to these requirement of identification purposes.
really fast [9].
2.6 Introduction to Internet of Things
(IoT)
2.5 Review on RFID
As Internet of Things continues to develop day by
According to Thonemann, after the in day, further development to this is estimated by
implementation of RFID technologies, Wal-Mart related technologies that would take it to the next
and Procter & Gamble simultaneously reduced level concepts such as Cloud computing, Big Data,
inventory level by 70% thereby improving their robotics, Semantic technologies and services will
service levels from 96% to close to 99% which is a help develop this even further and are in a way
considerable amount in terms of revenue. This also dependent. Main objective of IoT is to enable
helped to reduce various administrator expenditures various electronic devices to be connected anytime
by re-designing their supply chain processes [10]. and anywhere in the world with mealy an access
point or service.
Benefits of supply chain management can be
achieved by integrating and the use of “information Internet of Things is known to be the new
technology and the construction of integrated revolution of the Internet. Objects and devices are
supply chain information systems” proves that it is more intelligent and they make themselves
important that supply chain adopts to the latest recognizable and they obtain intelligence by
technologies available to be current in the global making various decisions as per their configured
context [11]. process this is mainly due to the fact that they can
communicate between them with a common
Literature highlights that among the organizations understanding protocol. These objects and devices
which they investigated, those who exploit can access information that has been aggregated by
technology and integrate to their supply chain physical objects, devices and sensors, or they can
operations and redesign their business models be components of an intricate network of services.
where more successful compared to other This transformation is enabled with the emergence
companies [12]. This is evident that technologies of cloud computing capabilities and the transition
that help to redesign and improve business process of the Internet towards IPv6 protocol with an
are vital for any organizations sustainability in the almost unlimited addressing capacity which was
global supply chain. lacking in IPv4.
Stadtler introduces the concept of “House of SCM” The Internet of Things provides solutions based on
which states that coordination of information the integration of various information technologies,
throughout the supply chain is one of the which includes hardware and software used to
fundamental building blocks [13]. According to his store, retrieve, and process information and
study he stresses on the fact that information and communications technology which includes
communication technology is essential in the electronic systems used for communication
modern supply chain to efficiently manage and between individuals or groups of devices. The rapid
automate various tasks in the supply chain to better development and convergence of information and
streamline the supply chain with reliable and communications technology is taking place at three
efficient data. layers of technology innovation: the cloud, data and
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ensures the recycling and all post delivery services. 3. Data Collection Process
The basis for the fourth industry revolution is to
ensure the availability of current information in real In order to better understand users existing
time by integrating and connection all parties knowledge on the subject matter few interview
involved in the value chain. In industry 4.0 it is questionnaires were formulated related with RIFD.
vital to derive the optimal value- added flow at any The data gathered was then analysed so that the
time in the process. The connection between question regarding the SAP process could be
formulated and data regarding how exiting manual
people, things and various networks of systems
operations in the ERP system. Once the direct
creates a dynamic, organized, and optimized and
interviewing was completed data was gathered for
value adding streams across all companies in the different processes in the inbound and outbound
supply chain in real time. Below figure 3 depicts operations executed in the SAP ERP environment.
the progression and the distinct pivotal stages of the Information such as average time spent on the
evolution of the industrial automation. process to complete, no of screens to iteration/
steps taken to perform the operation, Average
documents created per day and complexity was
captured. The data that was gathered at this point
was done by myself through observation on how
they perform each task. Below table summarizes
data captured during 10 observations made.
No Question Answer
RFID Knowledge section
1 Do you have any idea what an RFID is? Yes 30
No 0
2 From your understanding can RFID be a Yes 18
technology diver for the future of supply
No 2
chains?
Maybe 10
3 In your opinion can RFID replace Yes 24
technologies such as barcode?
No 0
Maybe 6
4 Have you implemented any SAP solutions Yes 0
for companies who use RFID for efficient
process optimization? No 30
24 2 1 3
Maybe 9
9 What would you say about the process time Low 0
improvement with RFID integration for data
Medium 8
capturing?
Significant 22
Not Aware 9
14 In order to be more efficient in creating and Yes 30
performing transactions does experience
matter? No 0
Table 1. Questionnaire
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Process – Run 1 Average time SAP Possibility for Automation by Apparel and No of screens Average Complexity
spent on the Process automation with other means Footwear to iterate/ document
process (Sec) RFID Specific Steps created/ day
If we compare each outbound process in each of the efficacy however, is directly dependent on
the two direct observations done in process run 1 people how accurate information is entered to the
and process run 2 as per figure 4 we can clearly system in a timely manner. While the above was
identify that there are variations on the time taken tested for only 2 scenarios the reality is that the
to execute each process. While executing various number of transactions executed is more than this.
transactions
ions in an ERP system, it is known that From this it is evident that there is a direct impact
time is a concerning factor when there is a complex on the efficiency of executing transactions on an
supply chain to manage especially daily ERP environment. Average time taken for each
transactions needs to be entered so that data is process in inbound operation.
consistent and current throughout the enterprise,
If we compare the inbound process it shows the The firstt process however, took place in a smooth
similar type of variance on the time taken for each and less stressful scenario where users were told to
process run. The data gathered through observation ensure the data was properly inserted during the
as per the above table 2 and table 3 shows that for execution of the transaction and it was just once.
each transaction executed there is a considerable Then later the users were told there were many
time taken to complete the process. While this inbound and outputtput process to be completed for
scenario considers to be on a small organization various sales orders and purchases orders, this
where there is limited amount of inbound and however, was on a stressful scenario and the users
outbound documents created a day, however, if we were told to run each process again for the
consider a large enterprise where there are different subsequent new documents. As expected there was
companies running on the same ERP system this a significant increase in the time
me for each process
number increases drastically. In order to process run as per the above analysis. Compared to the first
such bulk transactions, the company have to run where each process was executed while
employee many resources just for data entry ensuring there was no errors in the documents
purposes, this increase the cost the company has to created however, the number of errors increased in
bare. the second observations:
Compelling
ing Reasons to Implement RFID in a
Retail Environment
Challenges for RFID Implementation cost of implementing is the highest concern when
integrating this technology for existing and future
Implementing RFID into a supply chain will not be supply chains. Without a proper framework and
easy due to various complexities and challenges in global standards set in place implementing RFID
figure 8 we can note that among the questioned will be costly despite its benefits.
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Security Concerns
Technical Issues
No Global Standards
0 5 10 15 20 25 30
AGREED COUNT
Figure 10. Use SAP BAPI Technology in Conjunction with RFID for Process Automation
significant in a smaller operation however, in a
Time concerning factor in Executing Transactions large organization this number increases and then it
in an ERP Environment. While ERP systems has could cause a significant impact on the efficacy of
their benefits such as centralizing an enterprise the process and can cost in terms of money or a
operation in one system it also has concerning huge amount of backlogs to clear. Thi This was also
factors such as complexity to execute certain validated during direct observation method where
transactions specially
lly when there is 100 of SAP ERP transactions were executed pertaining to
transactions that needs to be executed. From the inbound and outbound operations. It was also
questionnaire complied if we look at question 10 in evident that when we have more transactions to
the above table 4 if we take the process of a sales execute it was understood that not all can have the
order creation process on average it takes close to samee time question 12 in table 4 clearly shows that
5mins per transactions. This is could be less there was a 100% agreement on the fact that each
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Int. J Sup. Chain. Mgt Vol. 6, No. 1, March 2017
transaction executed can have different duration supply chain is one of the most volatile industries
however, with the help of SAP BAPI technology and with time things get even complicated specially
this can be handled and ‘n’ number of transactions when there are many retails to supply for. Process
could be executed at a higher speed. like order fulfillment and purchase order
management can be improved with the use of
ERP applications need to leverage the smart technologies such as IoT and RFID.
devices and technology so that it also can be
smarter. Current implementations of SAP ERP for Traditional ERP will have to make a major leap in
the apparel and footwear industry does not have order to cater for the future of smart devices and
this capability where RFID technology is machineries. With the increasing usage of IoT
incorporated into it. With manual entry to the ERP machinery, sensors and devices ERP should
system there are various issues such as time provide necessary interfaces to enable a strong link
consuming, prone to human errors, lead times and between these smart objects. Manufacturing flow
gaps. With the use of EDI various operations that process can be further improved with the use of
cannot be automated with RFID can be automated. such technology enabling a maximum utilization on
In order to trigger an EDI, we can use RFID tags in the floor. Using these technologies companies can
conjunction with EDI technology which presents a capture data whenever merchandise leaves or enters
more flexible and viable scenario to integrate RFID the facility and use the smart data necessary
to the system. processing can be done in order to identify what
should be executed in the next step and transfer
4.4 Proposed Improvement for ERP these data to the ERP.
System with the Use of RFID in
Conjunction with BAPI Technology While RFID is of great importance for data
capturing and communications in order to automate
While many companies are investing and moving various transactions in a SAP ERP system we need
towards a smarter digital supply chain it is vital that to utilize Business Application Programming
existing ERP users look into options of digitizing Interface technology provided by the vendor.
their supply chain as well. This will be a Below figure 9 depicts a detail framework on the
competitive advantage in the time to come as proposed solutions for better inbound and outbound
reducing lead times, processing time will be vital process automation in an ERP environment.
for fast fashion industries specially when there are
unexpected demands to cater for. Fast fashion
Figure 11. Conceptual Framework for Process automation through RFID and BAPPI