Synopsis 3, NCDRC

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SYNOPSIS

This Revision Petition has been filed against the order dated 03.02.2016 in Appeal No. 382/2015
of the state commission, Rajasthan decided on 13.9.2017
FACTS
Facts leading to this Revision Petition are:-

 The complainant herein, Mr Shimbhu Singh Shekhawat, had insured his Maruti Alto car
with cholamandalam MS General Insurance company from 19.06.2011 to 18.06.2012
 During the sustenance of the policy, the vehicle in question was stolen 29.12.2011. The
FIR was lodged with the Pilani police station on 30.12.2011 and simultaneously the
insurance company was informed telephonically.
 The FIR was registered on 02.01.2012 and thereafter the complainant filed the written
claim papers on 13.01.2012 and the claim so filed was rejected by the opposite party.
Hence, the complainant filed a complaint before the District forum-II, Jaipur.
 The district forum allowed the complaint and directed the opposite party to pay Rs.
2,30,000/ to the complainant along with an interest at the rate 10% per annum from
06.06.2012. it further allowed compensation of Rs. 20,000/ towards mental agony and
cost of Rs. 5000/-.
 Being aggrieved the opposite party filed the first appeal before the state commission. the
state commission allowed the appeal and set aside the order of the district forum. Hence
the complainant filed a revision petition before the national commission

ISSUES RAISED
The issues that have been raised are as follows:-

 The office of the opposite party was located in Jaipur and complainant resided in
chirawa, district- jhunjhunu, whereas the incident took place in pilani which is about 300
KMs from Jaipur.in such kind of a situation the intimation could have been given trough
telephone communication , Does the policy of the insurance company even prevails in
such kind of circumstances ?
 The complaint was lodged by the complainant on 30.12.2011, but it was registered by the
police station on 02.01.2012, does this account to the complainant’s mistake?

ORDER
The national commission concluded that it is an admitted fact that the vehicle in question
was stolen on 29.12.2011 and as per the FIR the information of the offence was received
at the police station on 02.01.2012 at 12:05 PM. Though the FIR clearly depicts the date
30.12.2011, but there is no cogent evidence to show that it was presented on the same day
and admittedly, it was registered on 02.02.2012. the court also rejected the second
contention of the complainant that the telephonic message was sent to the insurance
company on the same day as per the policy condition, but it was an obligation on the part
of the complainant to give information in writing immediately upon the occurrence of the
incident. It appears form the records that the complainant approached on 13.01.2012 first
time along with the claim document to the opposite party. Thus it was terminated that the
there has been a delay in filing the FIR as well as intimation to the opposite party. Thus,
the refusal of the claim was legal as per the terms of the policy. Thus the revision petition
was dismissed and the parties were directed to bear their own costs.

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