Electronic Reservation Slip IRCTC E-Ticketing Service(Agent)

1. You can travel on e-ticket sent on SMS or take a Virtual Reservation Message (VRM) along with any one of the prescribed ID in original. Please do not print the ERS unless
extremely necessary. This Ticket will be valid with an ID proof in original. Please carry original identity proof. If found traveling without original ID proof, passenger will be
treated as without ticket and charged as per extent Railway Rules.
2. Only confirmed/RAC/Partially confirmed E-ticket is valid for travel. Fully Waitlisted E-ticket is invalid for travel if it remains fully waitlisted after preparation of chart and
the refund of the booking amount shall be credited to the account used for payment for booking of the ticket. Travelling on a fully waitlisted e-ticket is illegal.
3. Valid IDs to be presented during train journey by one of the passenger booked on an e-ticket :- Voter Identity Card / Passport / PAN Card / Driving License / Photo ID card
issued by Central / State Govt / Public Sector Undertakings of State / Central Government ,District Administrations , Municipal bodies and Panchayat Administrations which
are having serial number / Student Identity Card with photograph issued by recognized School or College for their students / Nationalized Bank Passbook with photograph /
Credit Cards issued by Banks with laminated photograph/Unique Identification Card "Aadhaar", m-Aadhaar, e-Aadhaar. /Passenger showing the Aadhaar/Driving License from
the Issued Document" section by logging into his/her Digi Locker account considered as valid proof of identity. (Documents uploaded by the user i.e. the document in
"Uploaded Document" section will not be considered as a valid proof of identity).
4. Service Accounting Code (SAC) 996411: Local land transport services of passengers by railways for distance up to 150 KMs Service Accounting Code (SAC) 996416:
Sightseeing transportation services by railways for Tourist Ticket Service Accounting Code (SAC) 996421: Long distance transport services of passengers through rail network
by Railways for distance beyond 150 KMs
5. General rules/ Information for e-ticket passenger have to be studied by the customer for cancellation & refund.

PNR: 8330712309 Train No. & Name: 19565/UTTARANCHAL EXP Quota: GN

Transaction ID: 100002304740369 Date & Time of Booking: 26-Feb-2020 05:41:09 pm Class of Travel: 2A
From: JAMNAGAR (JAM) Date of Journey: 13-Mar-2020 To: NEW DELHI (NDLS)
Boarding: JAMNAGAR (JAM) Date of Boarding: 13-Mar-2020 Scheduled Departure: 13-Mar-2020, 11:24 Hrs*
Resv. Up to: NEW DELHI (NDLS) Scheduled Arrival: 14-Mar-2020, 10:35 Hrs* 1 Adults, 0 Children
Passenger Mobile No: 8277831717 Note: NA Distance: 1197 km(s)

FARE DETAILS:

S.No. Description Amount (In Rupees) Amount (In Words)

1 Ticket Fare ** 2075 Two Thousand Seventy Five Rupees Only

2 Convenience fee 35.4 Thirty Five Rupees And Forty Paise Only
(Incl. of GST) #
3 Travel Insurance Premium 0 Zero Rupees Only
(Incl. of GST)
4 Agent Service Charges 0 Zero Rupees Only
(Incl. of GST) #
5 Payment Gateway Charges 0 Zero Rupees Only

6 Total Fare 2110.4 Two Thousand One Hundred Ten Rupees And Forty Paise Only

** Inclusive of GST
# IRCTC Convenience fee per e-ticket irrespective of number of passengers on the ticket.
PASSENGER DETAILS:

S.No. Name Age Gender Booking Status/Current Status/Coach No./

Seat No.
1 Vikash M Tiwari 35 MALE PQWL/9
This ticket is booked on a personal user id and cannot be sold by an agent, if bought from an agent by any individual. It is at his/her own risk.

PRINCIPLE SERVICE PROVIDER DETAILS:

Principal Agent: One97 Communications Ltd. Email: care.trains@paytm.com

Contact Number: 0120 4880880 Address: B-121, Sector 5, Noida - 201301

IMPORTANT:

1. For details, rules and terms & conditions of E-Ticketing services, please visit www.irctc.co.in.
2. New Time Table will be effective from 1-Oct-2017. Departure time and Arrival Time printed on this ERS/VRM is liable to change. Please check correct departure, arrival from Railway
Station Enquiry, Dial 139 or SMS RAIL to139.
3. There are amendments in certain provision of Refund Rules.Refer Amended Refund Rules W.E.F.12-Nov-2015. (details available on www.irctc.co.in under heading Refund Rule)
Cancellation of Ticket and Refund Rules 2015.)
4. The accommodation booked is not transferable and is valid only if the ORIGINAL ID card prescribed is presented during the journey. The ERS/VRM/MRM along with valid ID card of any
one the passenger booked on e-ticket proof in original would be verified by TTE with the name and PNR on the chart. If the Passenger fail to produced/display ay ERS/VRM due to any
eventuality(loss,damaged mobile/laptopetc.)but has the prescribed original proof of identity,a penalty of Rs.50/ -per ticket as applicable to such cases will be levied. The ticket checking staff
on board/off board will give excess fare ticket for the same.
5. E-ticket cancellations are permitted through respective agent website only.
6. PNRs having fully waitlisted status will be dropped and the names of the passengers will not appear on the chart. They are not allowed to board the train. However the names of
PARTIALLY waitlisted/confirmed and RAC will appear in the chart.
7. Obtain certificate from the TTE /Conductor in case of (a) PARTIALLY waitlisted e -ticket when LESS NO. OF PASSENGERS travel, (b) A.C.FAILURE, (c) TRAVEL IN LOWER
CLASS. This original certificate must be sent to GGM (IT), IRCTC, Internet Ticketing Centre, IRCA Building, and State Entry Road, New Delhi-110055 after filing TDR online within
prescribed time for claiming refund.
8. In case of Partial confirmed /RAC /Wait listed ticket,TDR should be filed online within prescribed time in case NO PASSENGER is travelling for processing of refund as per Railway
refund rules
9. While TDR refund requests are filed & registered on IRCTC website www.irctc.co.in, they are processed by Zonal Railways as per Railway Refund Rules. (Detail available on www.irctc.
co.in under heading Important Information-->Refund CancellationRules.)
10. Confirmed ticket can be cancelled up to thirty minutes before scheduled departure of the train.However,no refund shall be granted on cancellation of confirmed ticket after four hours
before the scheduled departure of train.
11. RAC /partially confirmed Ticket can be cancelled up to thirty minutes before scheduled departure of the train. However, refund will be granted as per provisions of extant Railway Refund
Rule.
12. In case, on a party e-ticket or a family e-ticket issued for travel of more than one passenger, some passengers have confirmed reservation and others are on RAC or waiting list, full refund
of fare, less clerk age, shall be admissible for confirmed passengers also subject to the condition that the ticket shall be cancelled online or online TDR shall be filed for all the passengers up to
thirty minutes before the scheduled departure of the train.
13. For Suvidha Train, W.E.F. 20-Jan-2018, refund rule will be applicable as per General refund rule.
14. In case of Train Cancellation, full refund will be granted automatically by the System.
15. Passengers are advised not to carry inflammable /dangerous / explosive /articles as part of their luggage and also to desist from smoking in the trains.
16. Contact us on: 24*7 Hrs Customer Support at www.paytm.com/care
17. Variety of meals available in more than 1500 trains. For delivery of meal of your choice on your seat log on to www.ecatering.irctc.co.in or call 1323 Toll Free. For any suggestions /
complaints related to Catering services, contact Toll Free No. 1800-111-321 (07.00 hrs. to 22.00hrs.)
18. FOR MEDICAL EMERGENCY /FIRST AID, CONTACT TICKET CHECKING STAFF /GUARD OR DIAL 138.(ALL India Passenger Helpline No.138)
19. PNR and train arrival /departure enquiry no.139
20. To report unsavory situation during journey, Please dial railway security helpline no.182
21. All the Terms and conditions specified will be applicable in case of opting Travel Insurance facility. Please Refer Travel Insurance ‹!"s Terms & Conditions available on Home page of www.
irctc.co.in website.
22. Never purchase e-ticket from unauthorized agents or persons using their personal IDs for commercial purposes. Such tickets are liable to be can celled and forfeited without any refund of
money, under section (143) of the Indian Railway Act 1989. List of authorized agents are available on www.irctc.com E -Ticket Agent Locator.

General Rules/ Information for E-ticket passengers

a) Status of E-tickets after Chart preparation :
1. Confirmed E ticket -E-ticket where all passengers are confirmed.
2. Partially waitlist/Confirmed/RAC E ticket -E-ticket where some passengers are confirmed/ RAC and other wait-listed.
3. Fully waitlisted E tickets -E-ticket where all passengers are waitlisted.
b) Authorization to board the train :
1. Passengers with confirmed E ticket are permitted to board the train. Their names will appear on the reservation chart.
2. Name of passengers with Partially Waitlisted/Confirmed/RAC will appear on the chart (including the waitlisted passengers in the partially waitlist ticket).
c) Cancellation & refund rules :
1. Confirmed E-ticket before chart preparation: E-ticket can be cancelled online and the amount will be refunded electronically to the respective agent s account used for booking.
2. Confirmed E-ticket after chart preparation: Cancellation/ Refund request received after preparation of chart are forwarded by IRCTC to concerned railway for manual processing. Refund
amount received from concerned railway will be credit back to the respective agent s account used for booking by IRCTC.
3. Partially waitlisted E-ticket before chart preparation: E-ticket can be cancelled online and the amount will be refunded electronically to the respective agent s account used for booking.
4. Partially waitlisted E-ticket after chart preparation: E-ticket cannot be cancelled online after chart preparation. Partially waitlisted e-ticket holder where part passengers have travelled and
want to claim refund for passengers who have not travelled is required to send the original certificate issued by TTE / Conductor in lieu of the same to IRCTC after filing online refund request
through the respective agent. The partially waitlisted e-ticket holder where no passengers have travelled & wants to claim refund is required to file online refund request through
respective agent. It would then be forwarded to concerned railway and refund received from Railways would be credited back electronically to the respective agent s account used for booking
by IRCTC.
5. If the ticket is partially waitlisted/ Confirmed/ RAC at remote location chart preparation then E-ticket cannot be cancelled online. It is required to file refund request online for claiming
refund through the respective agent. It would then be processed offline and refund received from Railways would be credited back electronically to the respective agent s account used for
booking by IRCTC.
d) Dynamic fare pricing:
Dynamic fare stands for the fare component which may be increased with the subsequent bookings in Premium special train.
1. No concession shall be applicable on this train.
2. Only end to end, GN quota bookings will be applicable.
3. Cancellation is not allowed. However, ticket can be cancelled and full refund is admissible if the train is cancelled by Indian Railways.
4. For any reason, if berth cannot be given to passenger by Indian Railways on booked PNR, full refund shall be granted to the passenger through TDR.
5. Agents will not be allowed to book tickets in trains with dynamic pricing.

e) If train is cancelled, E-ticket can be cancelled online up to 3 days from the date of departure of the train through the respective agent s account used for booking.
f) Bank charges, if any, will be payable extra. (For details of bank charges kindly refer to Terms and Conditions on www.irctc.co.in )
g) The Compartment/ Cabin/ Coupe/ Coach/ Seat numbers for first AC and First class will be allotted at the time of chart preparation.
h) The customer who has opted for auto-up gradation during booking of his/her e-ticket is requested to check the up-gradation chart before boarding the train.
i) Convenience fee for E-Ticket (Incl. of GST)- Non-refundable:
Class Convenience fee
SL/2S Rs 15 + GST
1AC/2AC/3AC/CC/3E/FC Rs 30 + GST
j) Agent Service Charge for e-ticket (Incl. of GST)- Non-refundable:
Class Service Charge
SL/2S Rs 20/-
1AC/2AC/3AC/CC/3E/FC Rs 40/-
Fundamental Duties

It shall be the duty of every citizen of India-

1. To abide by the Constitution and respect its ideals and institutions, the National Flag and the National Anthem.
2. To cherish and follow the noble ideals which inspired our national struggle for freedom.
3. To uphold and protect the sovereignty, unity and integrity of India.
4. To defend the country and render national service when called upon to do so.
5. To promote harmony and the spirit of common brotherhood amongst all the people of India transcending religious, linguistic and regional or sectionaldiversities;to renounce practices
derogatory to the dignity of women.
6. To value and preserve the rich heritage of our composite culture.
7. To protect and improve the natural environment including forests, lakes, rivers and wild life, and to have compassion for living creatures.
8. To develop the scientific temper, humanism and the spirit of inquiry and reform.
9. To safeguard public property and to abjure violence.
10. To strive towards excellence in all spheres of individual and collective activity so that the nation constantly rises to higher levels of endeavor and achievement.
11. Who is a parent or guardian to provide opportunities for education to his child or, as the case may be, ward between the age of six and fourteen years.

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