RESUME

Personal Particulars

Name: Miss Yap Yong Jue, Karen

Nationality: Singaporean
Race: Chinese
Gender: Female
NRIC No. : S 7813843 B
Mobile No. : 9114 4358
Local Address: 189 Tai Keng Gardens Singapore 534365
Email Address: [email protected]

Objective
To pursue a career that is well-matched with personal skills,
experience and interests. To perform well at work and to establish
strong rapport with colleagues.
To overcome challenges in every aspects of life, and to have a
fulfilling, meaningful and satisfying career.

Summary of Qualifications

• June 2003 : Successfully completed the Bachelor of Arts (Pass)

at the
National University of Singapore. Majors are
English
Language and Southeast Asian Studies with a
compulsory foreign language, Bahasa
Indonesia.
Completed an intensive Bahasa Indonesia
course at the
University of Sanata Dharma, Yogyarkata,
Indonesia.
• December 1997: Graduated from Victoria Junior College and
obtained
passes in the GCSE ‘A’ Level Examinations
with a B4 in
General Paper.
• December 1994: Graduated from CHIJ St. Nicholas Girls’
School
(Secondary) and obtained passes with
distinctions in
GCSE ‘O’ Level Examinations with
distinction in
 English Language, English Literature and
Chinese
Language. Obtained a B3 grade for
Higher Chinese.
• December 1990: Graduated from CHIJ St. Nicholas Girls’
School (Primary) Obtained the PSLE certificate with
distinctions in all
subjects.
Work History

• 22nd May 2009 - : Part-time waitress at Wang’s Café, Changi

Airport,
Terminal 2. Received a positive
customer’s
feedback in feedback form citing that
service
given was extremely good. Boss
feedback to
entire staff crew that the customers
were well-
pleased with the service on the
opening day.
Customers feedback that crew gave
excellent
service with a smile.
• 1 May 2009- 14 May 2009: Captain/Waitress at Coral
st th

Village Café
(Chinese Café), Chinatown.
Gained
valuable Food & Beverage
experience
with outlet and was selected
to start work
on the opening day of the
café. Gained
skills in serving drinks and
food to
customers.
• 26 April 2009: Relief teaching at BEK Learning Centre as
th

Phonics
Teacher. Gained valuable experience at
delivering
good customer service as a teacher to
parents and
students.
• 14th March 2009- 28th March 2009: Phonics Teacher at BEK
Learning
Centre.
 • 26th June 2008- 31st December 2008: Piano Teacher at AWARD
Music
Studio, Katong Mall.
• 17th October 2008-11th May 2008: Keyboard and Piano Teacher
at
Melody Music School,
Katong Mall.
• 20th May 2007-8th May 2008: Administrative Staff at Great
Eastern
Insurance Company, Changi
Road.
• 1st February2007- 20th April 2007: Assistant Beautician at A
Confidence,
Guinot. Provided good
customer
service.
• 1 July 2006-31 December 2006: NIE Trainee Teacher,
st st

English
Language and History
subjects.
Received bonus for
good work
performance from the
Ministry of
Education.
• 1 July 2005- 1 July 2006: Untrained teacher at Geylang
st st

Methodist
Secondary School. Taught NT
and Express
classes. Successfully helped
Secondary Three
NT students achieve distinctions
and passes
in the year-end English
Examinations.
Awarded a certificate of
commendation for
achieving 100% attendance.
Invigilated for
school’s examintions and
national
examinations.
• 1st February 2004- 3oth April 2005: Completed relief-teaching
assignments.
• 1 December 2003- 31 December 2003- Management trainee with LionAir,
st st

Airfreight Co.
 Summary of Skills
• Good communication skills with customers in service-related
jobs.
• Through exposure to a variety of industries, obtained good
relational skills with customers, parents and students. Able to
transfer this skill into cabin crew work due to rich experience
with people from all walks of life, various industries and
cultural immersion from the month’s intensive language
course in Indonesia.
• Able to understand a foreign language, Bahasa Indonesia.
• Have excellent English Language usage and Mandarin as
Mother Tongue.
• Excellent Food & Beverage Service
• Excellent teamwork
• Learnt life-saving skills from NUS University Lifeguard Corps
and obtained certificates for Life-saving 1, 2 & 3 in 2001

Extra-Curricular Activities
• Actively participated in CCAs in secondary school, college and
the university.
• Participated in Sport’s Day during teaching and took part a
teacher’s race.
•

Personal Interests
• Reading self-improvement books, enrichment books.
• Do moderate exercise to keep fit and healthy.
• Health and nutrition.
• Relaxation and leisure.
• Cultures, languages and geography of the world.
• Meeting people.
• Art and Music
• Fashion, grooming and social etiquette.