Gov Letter
Gov Letter
Gov Letter
On behalf of America’s restaurant industry, thank you for the leadership of you and your
colleagues during this unprecedented COVID-19 pandemic to keep communities and families
safe. Governors across the country have deemed restaurants an essential service, and many of
our members continue to act as cornerstones of their communities by feeding Americans during
this crisis through takeout, delivery, and drive-thru services.
The restaurant industry faces an unparalleled and existential crisis. As America’s second largest
private sector employer with 15.6 million employees at over 1 million locations in every corner
of the country, the negative impacts on our industry hit everyone. The necessary actions taken
by state and local governments have forced our members to close or significantly limit their
operations. During the first three weeks of March, restaurants lost an estimated $25 billion in
sales and laid off 3 million Americans. We estimate that 3% have already permanently closed
their doors and 11% anticipate doing so in the coming weeks. The industry is currently
forecasting a staggering loss of 5 to 7 million jobs in the coming weeks, and of course no one has
guidance on how long this will continue. Without significant recovery packages at the federal,
state, and local levels of government, millions of jobs will be permanently lost and properties in
every community will be left vacant.
Last month Congress took an important first step on the road to recovery by passing the
Coronavirus Aid, Relief, and Economic Security (CARES) Act. Now, our nation’s governors
need to take decisive action. Cash flow is key for restaurants currently as customer traffic and
sales have plummeted, and many restaurants have closed their doors. As you review relief
efforts in your state and across the nation, we encourage you and your colleagues to consider the
following actions under your executive authority or in conjunction with your legislature:
Delivery Regulations
Cap delivery fees for restaurants on third party delivery. Despite public claims of helping
local restaurants during this crisis, several third party delivery companies continue to charge
restaurants exorbitant fees. Even during regular operating times, these fees harm restaurants.
During these extraordinary times, the fees are making it impractical for small operators to offer
delivery. When necessary, governments should take action to cap fees that third party delivery
companies are charging restaurants.
Prevent third party delivery companies from charging restaurants surprise or hidden fees.
Certain third party delivery companies have charged restaurants fees that are not clear upfront.
Third party delivery companies should be prohibited from charging restaurants fees that are not
explicitly agreed to by restaurants in advance.
These actions will not eliminate the impact of the crisis, but they will be important first steps on
the road to recovery. Restaurants need to be positioned to spring back into action quickly once
the crisis abates to serve our employees, customers, and communities. Thank you for your
consideration, and we stand ready to assist as you need.
Sincerely,
Las Vegas chefs, restaurateurs, the Nevada Restaurant Association and the Women’s Hospitality
Initiative of Las Vegas