Action Research Final
Action Research Final
Action Research Final
Ashley Hetherton
Central Michigan University
EDL 710 - Action Research
Dr. Barbara Klocko
April 26, 2020
2
Introduction
wide range of criteria that hold leaders to high standards. Administration, as well as staff, in
PreK-12 face challenges when working without proven and data driven decisions. The purpose
of this study is, first, to determine the current flow of the Multi-Tiered Systems of Support within
Swartz Creek Community Schools, then to streamline interventions systems within the district to
awareness and success of restorative practices, and to further develop trauma sensitivity and
responsiveness.
The significance of this study is to provide support resulting in data driven decisions to
create a district wide MTSS guidance handbook. This guidance document will help build a
shared understanding of the MTSS initiatives taking place among the schools, district, and state
as parents. Effective guidance documents will clarify policies, describe best practices, and
The assessment model of IDEA pre-2004 was a “waiting to fail” approach, as students
were not identified for support until they had already experienced failure in the classroom
(Hughes & Dexter, 2013). In 2004, IDEA language evolved to include response to intervention.
to identifying students with academic or behavioral needs. Early assessment and intervention for
these students can help them catch up with their peers sooner. The key components of MTSS
3
include universal screening of all students early, and throughout the school year. Tiers of
interventions are created within the system to respond to the varying needs of student support
(Hale, 2008). Data collection is continual and ongoing, so that student progress can be
monitored. The school as a whole takes a collective approach to behavior supports and
expectations, and parent awareness and involvement are key to supporting staff and students.
(MTSS, 2019)
Included in the Every Student Succeeds Act of 2015 and Individuals with Disabilities
Education Improvement Act of 2004, are written provisions that support school districts to
implement MTSS to improve student outcomes (Desai, 2019). MTSS is a prevention framework
that organizes building-level resources to address each individual student’s academic and/or
behavioral needs within intervention tiers that vary in intensity. MTSS allows for early
identification of learning and behavioral challenges and timely intervention for students who are
The MTSS framework outlines support to improve learning for all students based on their
specific needs. The base of this is Tier One Instruction, which serves 100% of the students in the
system (Gorski, 2018). Tier Two Interventions provide supplemental interventions for students at
the rate of 10-15% of the student populations, and the most intensive tier, Tier Three
The implementation of MTSS within a school district is not an easy task. It requires
substantial changes in educators’ practices. Some researchers have questioned whether educators
can implement the critical components (i.e., assessment, instruction, and data-based decision-
making practices across tiers) of this educational approach with fidelity (Fuchs & Vaughn,
2012).
4
For over 10 years, Multi-Tiered Systems of Support has been common language, along
with its acronym MTSS, within Swartz Creek Community Schools. The district has established
teams within the buildings that include administration, teachers from each academic department
or grade level, social workers and counselors, teacher consultants, and parent representation.
Each team meets monthly to discuss Student Wide Information System data (SWIS), Early
Warning Indicators (EWI), PSAT/SAT Scores, as well as data from STAR testing. The same
testing schedule is applied to all students in the district as STAR, the district wide screening
The coordination of district processes and procedures in alignment with data collection
and staff engagement has been one of the biggest issues in MTSS within Swartz Creek. Effective
MTSS teams collect and analyze systems data just as systematically as they collect and review
student data. Only when educators follow these practices can there be assurance that MTSS is
carefully planned and implemented, efficient, and effective for our students (Metcalf, 2015).
Swartz Creek Community Schools has recognized the need for streamlined processes and
procedures within the district and the positive impact it will make for staff and students. To
realize this potential, collaborative teams at all levels and in all environments must commit to
collective inquiry, data-driven decisions, and ongoing professional development to obtain the
agency that works for Congress (Young, 2020). Often called the congressional watchdog, GAO
examines how taxpayer dollars are spent and provides Congress and federal agencies with
objective, reliable information to help the government save money and work more efficiently
5
(Young, 2020). In March of 2018, the GAO completed a study for discipline disparities for Black
students, boys, and students with disabilities. The study was completed because research has
shown that students who experience discipline that removes them from the classroom are more
likely to repeat a grade, drop out of school, and become involved in the juvenile justice system
(Nowicki, 2018). In this study, GAO reviewed the use of discipline in schools. Specifically, the
group was looking for patterns in disciplinary actions among schools, challenges districts
reported with student behavior and how they are approaching student discipline, and actions that
have been taken to identify and address disparities or discrimination within the school.
for early identification and support of students with learning and emotional/behavior needs
(Sulkowski & Michael, 2014). According to Perfect, et. al, 2016, School environments that do
not recognize when externalizing behaviors and emotional dysregulation of a student are a result
of trauma and loss may respond in a punitive and potentially harmful way. Students who have
been exposed to trauma are at an increased risk of receiving out-of-school discipline (Perfect,
are four times more likely than their White peers to be suspended, a trend that begins in
preschool (National, 2017). The issue of over suspension is a challenge that affects schools
across the United States. Black students, boys, and students with disabilities are continually
persists regardless of the type of disciplinary action, level of school poverty, or type of public
Swartz Creek Community Schools has experienced all the above-mentioned challenges
within the district. For the second time in three years, the district has been cited for over-
suspension of African American that have Individualized Education Programs or IEPs. With this
data, the district immediately implemented the process to increase trauma informed care, TIC,
while simultaneously strengthening its MTSS program. Becoming a Trauma Informed school has
many layers and takes several years to fully achieve. Through this framework, which is closely
intertwined with MTSS, the district is working to better support all students.
Restorative Practices
One portion of MTSS that deeply supports students’ growth and social well-being is
through teaching and modeling with restorative practices (Gulbrandson, 2018). Restorative
justice as an approach to improving the school learning environment and student behavior is
based on three core principles: repairing harm, involving stakeholders, and transforming
to zero-tolerance and punitive exclusionary discipline, which has been identified as an area of
The broad aim of restorative justice is to develop educational policies and practices that
are more responsive and restorative to the needs and concerns of the school community
(Morrison, 2007). Restorative justice models contribute to the goal of education by emphasizing
expressions of remorse, compassion, apology, and forgiveness, which might lead to reparative
agreements and promote feelings of respect, peace, and satisfaction (Gonzalez, 2016).
7
Diverse models of restorative justice have been implemented in schools across the United
States to address increasing concerns about the significant negative impact of exclusionary
discipline, particularly for African American and Latino students (Skiba et al., 2011). Research
showing that punitive discipline and zero-tolerance policies have resulted in a significant
increase in suspensions and expulsions for all students has also documented alarmingly
disproportionate rates at which African American and Latino students experience discipline
This is no different than what has progressed in Swartz Creek for the past several years.
African American males have seen a higher rate of suspension in comparison to their Caucasian
counterparts, and the district has implemented restorative practices to support the reduction in
Deeply intertwined within MTSS and Restorative Justice is another vital piece, Trauma
Informed Care. Supporting children’s mental health is critical to their success in school and life.
Mental health services for children and youth are most effective when provided as a continuum
of care that integrates schools, families, and communities (Vaillancourt, Cowan, & Skalski,
2016).
Another extension of TIC and MTSS is Positive Behavior Interventions and Supports,
PBIS, is just one example of an evidence-based multi-tiered system of support in which students
have access to a wide range of behavioral and mental health interventions by highly trained
school-employed and community-based personnel. This type of whole school intervention has
been shown to decrease behavior problems while improving academic success (Luiselli, Putnam,
Handler, M. W., & Feinberg, 2005). SCCS employs the trauma support alongside the already
8
existing positions of school social worker and counselors. All staff have been trained to realize
that all students who receive social-emotional support and prevention services achieve better
academic outcomes (Greenberg, 2003). Improving school climate, student engagement, and
connectedness is associated with increased achievement in reading, writing, and math (Spier,
To ensure success within the scope of trauma and MTSS, the system will include regular
monitoring of student and program outcome data and analysis focused on continual improvement
(Vaillancourt, Cowan, & Skalski, 2016). Swartz Creek Community Schools holds data meetings
three times per school year in which teachers, administration, and teacher consultants meet to
discuss recent district testing, student behavior, attendance, and overall concerns. Within the high
school is a leadership team that meets weekly to deeply discuss matters involving students,
Through all the work that the district has already started, the understanding that the
highest number of students achieving success will not be achieved without ensuring that services
and supports are truly collaborative and coordinated. These services should include investing in
the school’s infrastructure, while also supplementing the existing resources and services
available in the schools. Open communication, active coordination, shared decision making, and
shared accountability are all critical elements to effective collaboration (Vaillancourt, Cowan, &
Skalski, 2016). All this knowledge brings to light the intense and immediate need for a district
Introduction to Methods
The goal of supporting all students is a deeply embedded mindset for anyone involved in
education, and with that the processes for supporting students of varying academic and
behavioral levels has essentially been the same since the early 2000s. The evolution of the
9
multitude of systems utilized has increased the impact that the wide range of programs have
made. The 1997 reauthorization of the Individuals with Disabilities Education Act, IDEA,
released the first glimpse of PBIS or Positive Behavioral Interventions and Supports (Ehlers,
2018). This system is a framework for actively teaching positive behaviors and implementing
and well-being.
In 2004, came another reauthorization of the Individuals with Disabilities Education Act,
which this time introduced RTI, or Response to Intervention (Ehlers, 2018). This systems
These two systems are closely focused to reach struggling learners on a more in-depth level than
other programs in the past. The effectiveness of the programs had not yet reached their potential
until 2015 when The Elementary and Secondary Education/Every Student Succeeds Act,
ESEA/ESSA, was signed into law. This act calls for a “for a multi-tier system of support for
achievement and growth as well as attendance, behavior, and social emotion, essentially
combining the previously separate PBIS and RTI processes (Ehlers, 2018). Swartz Creek
Community Schools had been immersed in the MTSS mindset long before 2015 when the title
was given to the system. The five elementary buildings were utilizing the strategies, identifying
and supporting struggling students, and finding success in the intervention program. While the
K-5 buildings were on board, the middle and high school buildings lacked behind. It was nearly a
decade after the elementary buildings began the work that the higher grades also joined in.
10
The purpose of this study is, first, to determine the current flow of the MTSS system,
then to streamline interventions systems within Swartz Creek Community Schools to support the
and success of restorative practices, and to further develop trauma sensitivity and responsiveness.
The depth of needs for this study began with a qualitative approach to determine
perceptions, teacher input, and feedback from all involved stakeholders including administration
and teaching staff. Through guidance from central office administration, initial surveys,
structured interviews, School-Wide Information Systems review, and a review of the district’s
The constructs of the study focus on the implementation and fidelity of the Multi-Tiered
programming, 31A funding and law requiring districts to produce a guidance handbook, as well
as staff awareness, motivation, and readiness were all studied in great depth. The sub themes to
● An over suspension rate for African American, male, students with individualized
Research Methods
The survey and interview methods for this research were intentionally focused to
integrate current MTSS resources, while respecting and supporting the growth and vision of the
11
district. The time constraints of these methods were limited to ten weeks due to additional
deadlines.
Research Questions
The overarching questions were formulated through an initial district survey to collect
data for overall understanding of current initiatives. Through the initial survey results, specific
areas were identified as needing additional action research to support district development. The
1. What are the perceptions held among district staff about racial over suspension? (Q1)
2. What is the level of readiness for restorative practices to be implemented in the schools
with the mindset that suspensions would be upheld only for major offenses? (Q2)
3. How have perceptions and buy-in changed as the district has progressed through the
dating back to it’s opening in 1929. According to the district transparency report, in the 2018-
2019 school year the district employed 196 certified teachers while educating approximately
3,739 students. The demographic breakdown of the employed staff is very minimal. Nearly all
staff fall into the category of middle-class and Caucasian. During the past decade, the overall
diversity of the staff has not changed with the same consistency of the student population. In the
2018-2019 school year, the student population ethnicity count reported 80% Caucasian, in
comparison to the 90% and higher in previous years. Another major change is represented in the
category of socioeconomic status. The percentage of students that receive free and reduced lunch
12
has climbed above 60% for the district. The changes taking place in the community require a
This action research study was focused on teaching staff and administration perception
and awareness of the ever-changing district needs, as well as the initiatives aligned with them.
The initial MTSS survey was sent through an anonymous Google form to all teaching staff and
building administration in January 2020, as well as the follow-up surveys that were sent to
specific groups. Individual interviews were conducted during the month of February, also in
2020. School-Wide Information Systems, SWIS, data was analyzed during the same time frame,
along with a dissection of the district mission statement. The collected information was
combined and compared to create a baseline of understanding from the perspective of Swartz
survey was sent to all teaching and administrative staff. This provided feedback on general
awareness for current district initiatives. The use of a Data Sets Triangulation Matrix, shown in
Figure 1 below, supported the organization and process of accurate data collection throughout
the study.
13
How have
perceptions and buy- Structured, open
in changed as the ended interview with
district has Initial MTSS Category Specific Review of District neighboring district,
progressed through Survey survey questions Mission Statement with TIC fully
the Trauma Informed implemented, Director
Care continuum? of Student Services
(Q3)
MTSS and district initiatives. The results were anonymous, however could be broken down to
show responses from each building. This allowed an overview of the basic knowledge base for
all teachers and certified staff members that participated in the survey. The survey simply listed
14
the 20 categories and staff could click next to the categories that they felt they had been provided
adequate training. There were nearly 200 participants from all levels within the district in the
initial survey, which provided a strong data sample. The decision to only utilize one method of
response was to determine the largest need for additional support and training across the district.
The results from this survey laid the groundwork for the remainder of the study by pinpointing
the top categories of concern. The responses were calculated into a percentage of the number of
staff members that responded with confidence in each question, out of the total number of
participants. The initial survey, including percentage results, can be found in Appendix A.
Following the data collection of the MTSS survey, three separate follow-up surveys were
created. The follow-up survey for Q1 was sent to building administrators, and a slightly different
survey sent to teaching staff. These surveys focused on over suspension perceptions.
To gain additional insight into the level of readiness for the implementation of restorative
justice, the survey was sent to one randomly selected teaching staff employee per grade level, per
building. This gave a wide range of perception for the district as a whole.
Finally, the third survey was created to gain a deeper view of the understanding and
comfort of the high school teaching staff in the area of trauma informed care. These surveys
were sent to each of the four department chairs and were completed as a department during the
January monthly meeting. Each of these surveys, including results can be found in Appendix B.
terms of two state complaints within the special education realm, which led to progress
15
monitoring by the local intermediate school district. In 2017/2018, and again in 2018/2019, the
district was cited for suspending African American students with Individualized Education
Programs at a much higher rate than students of other nationalities. The school district utilizes
the School-Wide Information Systems, SWIS, program to track a multitude of data including
major and minor referrals as well as in-school and out of school suspensions. The data was
Appendix C, clearly provides evidence that an over suspension rate has taken place in the
district. These findings supported the creation of the interview questions for the Swartz Creek
and beliefs upon which the organization is founded. The mission statement for Swartz Creek
Community Schools was researched to determine if it encompassed the recognition of the ever-
changing local population. The purpose of this study revolves around current and future
restorative practices and the trauma informed care progression within the district. A mission
statement that supports these initiatives is necessary to bring to light the goals of the district.
Swartz Creek’s current mission statement is listed in Appendix D. This information was also
Structured Interviews
In order to achieve data driven information regarding the topics within the study, the
structured interviews were only utilized with central office district administration. The interviews
were completed separately with two different Director of Student Services, one from Swartz
Creek and the other from a neighboring district. These questions focused on the over suspension
16
data for African American students and the growth of each district as it progressed through the
Trauma-Informed Care continuum. The questions for the administration were strategically
created to incorporate information regarding the history of the districts, community evolution,
awareness of staff response, and incorporating the information into the creation of a district
MTSS handbook. The responses collected were used to guide the handbook development,
determine areas needing further support, and catapult change within the district. The interview
a survey, structured interviews, data reviews, and mission statement review, were all specifically
chosen to produce the most in-depth data collection possible. Ethical standards were upheld that
would satisfy the Michigan Code of Educational Ethics throughout the entire research process.
The compilation of data and intentional implementation will, undoubtedly, support the creation
of a thorough and dynamic MTSS Handbook for Swartz Creek Community Schools.
Research Finding
The streamline of systems and the fidelity in which they are implemented is the driving
force behind the success of a school district. If there is a breakdown in vision, communication, or
intentionality the entire system will suffer. This study was intentionally developed to determine
the level of awareness of the current systems and to assess the next steps to move the Swartz
Creek Community School District to the next level of success. The action research focused on
three overarching questions and data was collected with numerous methods for each question. A
17
broad survey, topic specific surveys, district data collection through School Wide Information
Systems, interviews, and a review of Swartz Creek Community School’s mission statement
created a clear picture for the district. The dissection of each method used in the study, as well as
conclusions, and plans for the future of the district will be discussed in the following sections.
Q1: What are the perceptions held among district staff about racial over suspension?
The purpose of this question was to gain baseline insight on the perceptions of the district
staff. The community has been greatly changing demographically and in socioeconomic status
for the past decade. However, the teaching staff in the district remains fairly homogenous.
The results from the initial MTSS survey touched on two areas of this concern. The first
was that only 54.5% of all staff are aware of the building wide SWIS and discipline data. Staff
are unaware of the reporting system and the detailed information it provides. The second piece
from the survey is in reference to the MTSS Behavior goal of the district. Only 28.8% of the staff
This data provided the awareness that staff needs more of an understanding of the
behavioral tracking and concerns within the district. From this data, a smaller follow-up survey
was sent to all building administrators and all district teaching staff. The results from this survey
were much smaller with only 50 responses overall. The responses from administration were clear
that there is a recognized change in the student and community population. An overwhelming
eight out of 10 administrators confirmed that they receive more referrals for students of one
nationality than another. The administration was split in response to receiving more referrals for
one gender in comparison to others. The survey trends from the teaching staff had similarities
18
with all members surveyed also recognizing that the district is very different in make-up than it
was a decade ago. The surprising response from staff came in the question regarding behaviors in
students of one nationality over another. 75% of the responses agreed that the more disruptive
behaviors come from students of specific nationalities. In terms of behaviors relating to gender,
the staff was aligned with administration in nearly half agreed and half disagreed with the
discrepancy.
The next method used to dig into the issue of racial over suspension was holding two
separate interviews. The interviewee’s held the same title and position in two different school
districts. The first interview was with the Director of Student Services in Swartz Creek
Community Schools. The administrator has held this position for nearly 15 years and has been an
active member of the community for even longer. In the interview, it was noted that the Flint
water crisis has led to a drastic change in student economic and cultural diversity. With the crisis,
many families have moved out of Flint and into the school district. Families are seeking a safe,
small town environment away from the water issues, while still staying close to family and
friends. The number of students receiving free and reduced lunches has also skyrocketed in the
past decade and sits over 60% as of this school year. The Director also commented that while all
these changes have been happening in the community, the teaching staff in the district has not
seen major turnover. This longevity has created an environment where staff requires additional
opportunities for professional development and training to understand this changing culture.
Without a growth mindset, some staff are struggling and in turn are writing more referrals as an
attempt to gain control over their classrooms. All of this has led to the issue of over suspensions
The interview session with the second Director of Student Services held a range of
similarities and differences from the first. The topic of the Flint water crisis affecting student
success was also discussed. This district was opposite from Swartz Creek. This district is losing
students to smaller schools that are further away from Flint. The overall demographic make-up
has not had any major changes in the past decade, and with that the school has found ways to
support all students including those facing the most challenging of circumstances. With the
consistency of the community, when a staff member is hired into the district it is clear what type
of environment they are entering into. This awareness supports the staff transition and resilience
when faced with challenging situations. Overall, the district does not have concerns with over
The Student Wide Information System houses behavioral data that can be disseminated in
several different ways. The Multi-Year Suspension Analysis that is shown in Appendix C, breaks
down categories of concern within Swartz Creek Community Schools. Three school years are
used in this data collection. Two of those years were chosen because the district was cited for
over suspension of African American students with IEPs, and the final year listed is the current
school year through the end of February 2020. Students that are part of the over suspension are
cited whether it is from in-school or out-of-school suspensions. In the 2017-2018 school year,
Black students with IEPs were given in-school suspension nearly eight times more frequently
than their Caucasian counterparts, and out-of-school suspension at nearly four times more. The
statistics in 2018-2019 were only more alarming which ultimately led to the second citation
being filed. The most current data did show a decrease in the percentage gap, with ISS being four
times more, and OSS three times higher for African American students.
20
Q2: What is the level of readiness for restorative practices to be implemented in the schools with
the mindset that suspensions would be upheld only for major offenses?
Swartz Creek Community School district has been cited for over suspension for African
American students with IEPs for two consecutive years. The data clearly supports the citations
with over suspension ranging between four and eight times more than Caucasian students with
IEPs. The district has been looking for solutions to this concerning problem, and one topic that
has been brought to the table is the use of restorative justice. To gain insight into where the staff
of the district stand on this matter, there were several resources utilized. The first was the broad
MTSS initiative survey that was sent to all teaching staff and administration in the district.
Within this survey were two areas of work that MTSS is building upon. The first was the
Michigan seven factors to consider before suspension, and the second a direct question about
Only 14.7% of the nearly 200 staff members that participated in the survey felt confident
in the professional development, programming, and communication about the seven factors. This
piece of data alone provides the foreshadowing that staff are in the dark about why students are
or are not suspended. If staff do not know the factors, the misunderstanding of why a student is
sent back to class, given an in-school suspension, or even out of school suspension are unclear.
The percentage of staff members that reported as being able to communicate and
facilitate restorative practices was also very low, at 37.2%. The seasoned outlook of the staff
continues to cloud the perception of restoring and growing in experiences, rather than dolling out
punitive consequences. This topic was also discussed in a follow up survey that was sent to one
teacher per grade level at each building in the district. This wide range of respondents gave a
solid overview of the staff as a whole. The survey was short with only five questions, and a space
21
to comment, if desired. The responses were broken into Do Not Agree, Somewhat Agree, and
Strongly Agree. In terms of the confidence of the district’s process of appropriate corrective
disciplinary responses and the support in place to build into restorative agreements, none of the
staff surveyed strongly agreed. The other two categories were nearly split. However, the
comments from all levels included hopes for more intentional communication and written
procedures to build into the restorative pieces. These requests included implementation of
procedures for staff, parents, and students to request restorative practices, and staff training to
better understand using circles and conversations. Overall, 27/37 of the staff surveyed responded
that there is support for utilizing restorative justice rather than suspending for behaviors other
than fighting, drug use, and weapons while referring to the Michigan seven factors to consider
before suspension.
To achieve the collection of additional data for the initiative of utilizing restorative
practices, an analysis of suspensions was pulled from the School Wide Information System for
Swartz Creek Community Schools. The awareness of an over suspension has already been
brought to light within the district. This data search was to determine the nature of the actions
that lead to the said suspensions. For the 2018/2019 school year, the total number of in-school
suspensions for African American students with IEPs was 15, and out of school suspension
counted for 10 events. Of those specific 25 events, 19 of them were for fighting, drug
possession/use, and one for possession of a weapon. The other six suspensions ranged from
skipping and defiance to abusive language and a technology violation. The data search also
included Caucasian students with IEPs. This subgroup accumulated 34 suspensions for separate
events. From the 34 total events, 30 were due to fighting and drug use. The other four
suspensions were cited from tobacco use, truancy, and a technology violation.
22
The final piece of data collection to support the determination of district readiness to
progress with restorative practices was the dissection of the mission statement. Of the five values
listed in the mission statement, Compassion is at the core of restorative practices. Teaching
students to have empathy for their classmates will drive the excellence, family, and integrity
Q3: How have perceptions and buy-in changed as the district has progressed through the
At the start of the 2018-2019 school year, Swartz Creek schools began the journey
toward becoming a Trauma Informed Care district. This process started with training for all
members to represent each building. The building representatives along with administration then
proceeded to hold professional learning sessions to pass along the information to all staff. The
first phase of the process is the awareness that trauma is impacting the students in the district,
and that the issues are real. With those intense conversations also came methods to utilize to
support students in need. The start of the 2019-2020 school year began with the introduction to
phase two of the continuum: Trauma Sensitive. This phase includes listening and giving empathy
to students and families that have faced trauma. For this study, five of the questions on the initial
MTSS survey were targeted toward this very initiative. The conversations and training have
taken place at all levels of the district, leading one to expect all five of the questions to have
responses of 100% awareness. This was not the case, the following are the questions in the
survey, the responses, and how the district has implemented the pieces of Trauma Informed
Care:
23
room is a staff member that has been trained to handle students that are
medicine balls. Also, in the room will be items to help a student who
needs peace and quiet such as coloring books, calm music, sand, or
comfortable seating.
○ The first phase of trauma aware is just the realization that students within
the district are not immune or exempt from experiencing trauma. The
● ACES - 38.7%
experiences a child has while growing up, the higher the trauma and
● Mindfulness/Wellness - 55%
● Regulation - 27.2%
24
mindfulness.
The highest percentage of responses was still very low, at only 56.5%. At this phase of
the progression, the expectation is for all staff to be aware and able to communicate each of these
items. To determine where the breakdown in communication was happening, a second survey
was created. This survey was given to the department specialists at the high school level. This
group was chosen due to the high number of students that each staff member interacts with on a
daily basis. The breakdown in the process could be determined through this group, and then the
solutions could be adapted for each of the other levels. The department specialists were asked to
take this short answer questionnaire to the monthly meetings with their department colleagues.
The group was asked to discuss the questions and create a united response.
The first of the three questions was meant to determine the knowledge that the staff had
at the beginning of the 2018-2019 school year. The four departments responded very similarly
with little to no knowledge of Trauma Informed Care before it was presented to the district. The
second question asked for the groups understanding of TIC at this point, almost a year and a half
after it was initially introduced. The responses were filled with awareness of the meaning
attached to behaviors, ACES, and the deep realization of the power of building relationships.
Finally, the staff was given the opportunity to express their requests for additional
support. Each group responded with a different need including additional training, de-escalation
strategies, support for staff when overwhelmed, and a method of communication between
The next phase of the research in determining the perception and buy-in of the district for
this study was an interview with two different Directors of Student Services. The first interview
was held with the Director in Swartz Creek Community Schools. The response of the
administration’s view for staff buy-in was very positive. The Director commented that there has
been a shift in thinking and staff is now looking at the antecedents to behaviors rather than just
the behavior itself. This position in the district has been one of the lead spots in bringing Trauma
Informed Care to Swartz Creek. It was noted that there has been growth in the staff in building
deep and meaningful relationships with students, which has led to recognizing signs of trauma
With all of the pieces of Trauma Informed Care being presented to the district staff, it
was necessary to include the school’s mission statement to complete the overall support for the
community. The values of family and compassion encompass the ideals of trauma informed care.
The school is not a stand-alone entity, the concern and support of the community are also pieces
Conclusions
Swartz Creek Community Schools has been at the forefront of the Multi-Tiered Systems
of Support initiative for the past ten years. The district has implemented practices throughout all
levels to ensure students are identified early when academic challenges and behavior concerns
present themselves. To continue moving forward in strengthening the MTSS in SCCS, Trauma
Informed Care and the use of Restorative Justice should not be viewed as programs. Rather, the
whole-district implementation should reflect a paradigm shift that views these compassionate,
research-based, whole-child strategies as tools to effectively educate and heal students. The staff
mindset needs to view conflict or misconduct not as an opportunity to suspend or expel, but to
26
teach and learn by promoting connections and positive communities (Gonzalez, 2016).
Restorative practices also emphasize the importance of relationships, which is also at the heart of
several other promising interventions for reducing the discipline gap (Gonzalez, 2016).
training will need to be provided to administrators, teaching staff, and all support staff. Staff
must become more aware of the disproportionality of punitive out of school discipline that is
impacting African American students, with and without an IEP. Leaders must show how
connections and positive relationships create more positive student behaviors, which in turn
The creation of a district wide MTSS handbook will put together research, philosophy,
strategies, and procedures for staff to understand and follow district wide protocols. The data
collection, surveys, reflection, and communication loops from such material will create an
increase in fidelity of implementation of all current systems of support at all buildings and grade
levels. This final product will not only be a summary of good practice, but a guide and resource
for new and veteran staff to use to understand the intentionality of the systems being put into
place. This understanding and awareness will create a broadened level of support for all students.
Action Plan
Creek Community Schools for years. This system provides in-depth guidance in not only early
identification of struggling learners, but also structure to provide support for the whole child’s
success. Credible and in-depth research has thoroughly covered all aspects of MTSS and proven
its impact in education. Although Swartz Creek has employed this system for years, the process
is now required to move a step further. Section 31a of the State School Aid Act provides funding
27
to school districts for instructional and support services for pupils who meet at-risk criteria (31A,
2019). Local Educational Agencies utilizing Section 31a funding are required to implement a K-
12 MTSS framework with fidelity (MDE, 2018). This comprehensive framework has not
previously been available in a developed and organized format within the district. This action
research study has focused on three key pieces to MTSS: over suspension and staff perceptions,
restorative practices and district readiness, and finally the progression through the Trauma
Informed Care continuum. The following action plan outlines a detailed approach for district
collaboration through the creation of a district wide Multi-Tiered Systems of Support handbook.
Tiered Approach
Throughout the study one underlying theme presented itself many times, a majority of the
staff in the district have accumulated a myriad of years of service. While many of these seasoned
staff members do employ a growth mindset and are open to new ideas, change is still an
intimidating and often overwhelming struggle for anyone. Due to this resistance, the
implementation of the handbook will have to be deliberate with intentionality for each calculated
step. The most effective group to start with in this process is the MTSS District team. This team
consists of Central Office and building administration, social workers, counselors, teacher
consultants, and other selected staff members. The action research will be presented to this group
at the Fall 2020/2021 kick-off meeting. The start of a new school year brings staff back
Step 1:
The MTSS team consisting of Central Office administration, building administration, and
building level coaches meets monthly to discuss current initiative progress for the district. This
28
team will also begin meeting with the local Intermediate School District to receive guidance and
support in the creation of a handbook. The team will utilize the data collected in the study,
collaboration within the team, and additional suggestions to personalize the handbook for this
district. This team will also create a document sharing system to include current pieces that will
support the future model. One page that has been created for the document can be found in
Step 2:
Utilizing the data collected through the action research, the need for additional
professional development in cultural awareness and responsiveness is vital and was requested by
staff. This will begin by providing initial training for Central Office staff, building
administration, and others that are part of the MTSS District Team. Through a learning series
presented by the National Urban Alliance based in Oakland County, Michigan, the staff will
grow through this professional development in understanding how culture impacts a school
district as well as how to build relationships with students outside of one’s own culture. As part
of the professional development meetings that are already held weekly in the district, one
meeting per month will be dedicated to communicating the information from the training to the
remaining staff members. This schedule will continue for one full school year. Additionally,
challenges will be given to each department to discuss at their monthly small group meetings.
During this same time period, the 2020-2021 school year, the utilization of restorative
practices will also be introduced. This initiative will also begin with the MTSS team; however,
the training will be provided specifically to social workers, counselors, and teacher consultants in
the district. Having more than one initiative and professional development at a time could lead to
burnout in teaching staff, which will result in lack of fidelity. To avoid this pitfall, the training
29
will be provided to those positions that are not classroom bearing. Through the Michigan
Restorative Practices Trainers and Consultants, the small group will learn to improve the already
existing relationship between MTSS and restorative practices. This training is aimed at
increasing positive school behaviors through positive reinforcements and relationship building.
The trained staff will facilitate restorative circles when requested with the attendance of the
classroom teacher involved. This will provide firsthand opportunity for staff to learn the process
of restorative practices.
All components of the study intertwine with the Trauma Informed Care initiative. The
third phase of the continuum is Response, which through increased cultural awareness and
support in restoring relationships within the district, staff will naturally be provided tools to
Part 3:
During the professional learning, administration and the Director of Student Services will
be closely monitoring the data of students sent to building administration with referrals, nature of
offenses, and the in-school and out-of-school suspensions assigned. The success of this action
research will partly be determined by the reduction of suspensions overall, especially for African
American students with IEPs, to meet the requirements of the citation monitoring.
The final piece in sustaining the action plan is to put focus on the utilization of the district
handbook to provide the best tiered processes for consistent decision making possible. Placing a
document in the hands of all staff members will provide a transparent process for behavior,
academics, suspensions, relationship restoration, forms for requesting support, and additional
resources. However, the document will only be as impactful as the district leadership team
30
encourages it to be. Additional data will continue to be collected through surveys sent to staff,
students, and families about overall experiences in the district. The drive to continue and uphold
this initiative falls heavily on district administration. With intentional referencing, encouraged
use, and positive feedback when utilized, the handbook can support this district in its drive to
References
Balow, C. (2018, May 3). ESSA & the Pathway to Successful Implementation of Multi-Tiered
https://www.illuminateed.com/blog/2018/05/essa-the-pathway-to-successful-
implementation-of-multi-tiered-systems-of-support/
National Child Traumatic Stress Network, School Committee. (2017). Creating, Supporting, and
https://www.nctsn.org/sites/default/files/resources/creating_supporting_sustaining_traum
a_informed_schools_a_systems_framework.pdf
Desai, S. (2019). ESSA and MTSS for Decision-Makers. Retrieved February 2, 2020, from
https://www.nasponline.org/research-and-policy/policy-priorities/relevant-law/the-every-
student-succeeds-act/essa-implementation-resources/essa-and-mtss-for-decision-makers
Ehlers, L. (2018, November 15). MTSS vs RTI vs PBIS – What's the difference? Retrieved
whats-the-difference/
Fuchs, D., & Fuchs, L. S. (2006). Introduction to Response to Intervention: What, why, and how
https://doi.org/10.1598/RRQ.41.1.4
31
coordinated social, emotional, and academic learning. American Psychologist, 58, 466–
page/handout_MTSS_key_points.pdf
http://www.rtinetwork.org/learn/what/whatisrti
Gregory, A., Cornell, D., & Fan, X. (2011). The relationship of school structure and support to
suspension rates for black and white high school students. American Educational
Gulbrandson, K. (2018, August 6). How SEL Supports Your MTSS Efforts. Retrieved from
https://www.cfchildren.org/blog/2018/07/how-sel-supports-mtss-efforts/
Hale, J. B. (2008). Response to Intervention: Guidelines for Parents and Practitioners. Retrieved
Hayes, L., & Lillenstein, J. (2015, February). A Framework for Coherence: College and Career
college-and-career-readiness-standards-multi-tiered-systems-support-and
Hughes, C., & Dexter, D. D. (2013). The Use of RTI to Identify Students with Learning
http://www.rtinetwork.org/learn/research/use-rti-identify-students-learning-disabilities-
review-research
https://rti4success.org/sites/default/files/NCRTIGuidance_031715.pdf
King, J. B., Lhamon, C., & Baines, L. (2016, June 7). 2013-2014 Civil Rights Data Collection: A
https://www2.ed.gov/about/offices/list/ocr/docs/2013-14-first-look.pdf
Luiselli, J. K., Putnam, R. F., Handler, M. W., & Feinberg, A. B. (2005). Whole-school positive
MDE Section 31a At-Risk. (2018, May). Retrieved January 28, 2020, from
https://www.michigan.gov/mde/0,4615,7-140-81376_51051-43638--,00.html
Metcalf, T. (2015). What Is Your Plan? Accurate Decision Making within a Multi-Tier System
http://www.rtinetwork.org/essential/tieredinstruction/tier1/accurate-decision-making-
Within-a-multi-tier-system-of-supports-critical-areas-in-tier-1
Morrison, B. E., Blood, P., & Thorsborne, M. (2005). Practicing restorative justice in school
MTSS: A Multi-Tiered System of Supports. (2019). Retrieved January 19, 2020, from
https://www.pbisrewards.com/blog/what-is-mtss/
National Child Traumatic Stress Network, Schools Committee. (2017). Creating, supporting,
and sustaining trauma-informed schools: A system framework. Los Angeles, CA, and
Nowicki, J. M. (2018, March). K-12 EDUCATION Discipline Disparities for Black Students,
Boys, and Students with Disabilities. Retrieved February 10, 2020, from
https://www.gao.gov/assets/700/690828.pdf
Perfect, M. M., Turley, M. R., Carlson, J. S., Yohanna, J., & Gilles, M. P. S. (2016). School-
Students: A Systematic Review of Research from 1990 to 2015. School Mental Health,
Sharratt, L., & Fullan, M. (2009). Realization: The Change Imperative for Deepening District-
Skiba, R. J., Horner, R. H., Chung, C.-G., Rausch, M. K., May, S. L., & Tobin, T. (2011). Race
Spier, E., Cai, C., & Osher, D. (2007, December). School climate and connectedness and student
5895-page/handout_MTSS_key_points.pdf
34
Sulkowski, M. L., & Michael, K. (2014). Meeting the mental health needs of homeless students
https://specialschoolfunding.weebly.com/31a-basic-info.html
Vaillancourt, K., Cowan, K. C., & Skalski, A. (2016). Providing Mental Health Services within a
Young, C. (2020). U.S. GAO - About GAO - Overview. Retrieved February 7, 2020, from
https://www.gao.gov/about
35
Appendix A
Initial MTSS Survey
Communication & Awareness Responses by Topic
Topics Total Selected (percent)
ACES 74 (38.7%)
Regulation 52 (27.2%)
Appendix B
Follow-Up Survey – Administrators (Q1)
*10
True False Comments
Participants*
“Our student population is no longer solely Caucasian, middle
class homes”
The diversity of
the student
“There are more students that qualify for free/reduced than
population has 9/10 0/10
ever in the past”
changed during
the last 10 years
I notice more
“I notice increased behaviors in students that are school of
behaviors that
choice, particularly from the Flint district”
disrupt learning in
my class from 30/40 10/40
students of one
“I have less behavior issues with students that have parents who
nationality over
attended SC”
others
“Boys definitely have a lot more energy than the girls in my 1 st
I notice more
grade class”
behaviors that
disrupt learning in “There is not a significant difference in behaviors based on
23/40 17/40
my class from gender”
students of one
“Male students are primarily being caught vaping, skipping, or
gender over others
disrupting my class”
38
What I still need for support: -Support for staff as we are overwhelmed with the issues
-A way to share information without violating privacy so
other teachers can know if a student is having a hard day
before they get to their class.
40
Appendix C
Multi-Year Suspension Analysis
ISS 53 20 39
Students w/IEP 19 6 12
White 25 10 19 19/954= 2%
n=1168
Students w/IEP 22 54 13
ISS 65 62 51
Students w/IEP 26 23 18
White 11 8 9 9/932= 1%
42
Multi-Racial 5 8 4 4/63= 6%
White 26 90 17 17/932= 2%
Multiracial 5 16 4 4/63=6%
ISS 28 31 25
Students w/IEP 10 10 9
Black 5 4 5 5/99= 5%
Black 6 6 5 5/99= 5%
White 8 12 8 8/874= 1%
OSS 34 117 31
Students w/IEP 16 60 14
Black 5 13 4 4/99= 4%
Black 3 12 3 3/99= 3%
Appendix D
Swartz Creek Community Schools Mission Statement
The Swartz Creek Community Schools staff, students, and administration have worked
collaboratively to develop the core values that are reflective of our district. We have worked
through questions like: “What is our mission? What we aspire to be and what do we truly value?
What do we want to instill in our students? As a collective body we have landed on the following
five core values: Excellence, Family, Integrity, Compassion, and Continuous Learning. These
values are driving our mission, vision, goals, and strategic plan. We are excited about this work
because it helps parents, students, staff, community members, and any stakeholder understand
very clearly who we are, how we operate, and what separates us from other school districts. We
are truly proud of our district and the many things our staff and students accomplish each day.
45
Appendix E
Structured Interview Questions
Interview questions for Director of Student Services:
1. What changes have you observed during the past decade regarding the community and
2. Do you see these changes as having an impact on the suspension rate of K-12? Would the
district have been in violation of demographic over suspension 10 years ago? (Q1)
3. How do you perceive staff in terms of adjusting to these changes? (Q1, Q3)
4. What administrative supports have been introduced that you have seen positively affect
5. What level do you feel the district is in, in relation to the awareness of the growing
concerns? How does the mission statement tie into this? (Q1, Q3)
6. How do you see these initiatives represented in the MTSS handbook and how will this
7. How does your position support these initiatives (Trauma Informed Care, Restorative
Justice, over suspension) that will be represented in the MTSS handbook? (Q1, Q2, Q3)
46
8. Do you have any other insight or comments to share regarding the mentioned initiatives,
changes as having an not been raised in the two parents, working, white picket
impact on the fence homes. Our district has been cited two years in a row
suspension rate of K- for over suspension of African American students with
12? Would the district IEP’s. This has not been an issue in the 20+ years I have
have been in violation been here.
of demographic over
R2. Our district has had to implement TIC and restorative
suspension 10 years ago
practices because our suspensions were getting out of
hand. We have changed our thinking to look at situations
with the antecedent and how the staff is responding. We
have found some success with these programs, and
hopefully the data will continue to show growth as a
district.
3. How do you perceive R1. Our staff is somewhat seasoned in all buildings and in
staff in terms of all levels. This is a strength and a weakness. The strength
adjusting to these comes in experience in knowing students and their
changes? families. The weakness comes in the old-school thoughts
of students always needing the most severe consequence
for their actions. It seems the younger staff are easier to
mold a growth mindset.
R2. Our staff has had quite a large turn over in the past
several years. Some staff are hired and then find that an
urban school is not for them, so they leave for another
district or leave the profession all together. The ones that
have stayed are resilient and the buy-in for the new
initiatives is strong.
4. What administrative R1. The staff has been immersed in training and our
supports have been building administration is leading the way to build a
introduced that you positive culture. Giving staff support through professional
have seen positively development, observations, and general positivity has
affect the situation of helped tremendously. Our Principals have instituted coffee
over suspension? meetings with anyone who wants to chat, open office
hours, and other options for staff to discuss concerns in a
welcoming environment.
R2. Our entire administration was trained in Trauma
Informed Care before the rest of the staff. This was a great
way to deepen the level of understanding to fully support
the teachers as they learned the process. We have also
introduced Restorative Justice training in our monthly
professional development sessions. We use role play,
48
Appendix F
Sample of MTSS Handbook Page
50