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Multiux Ethical Wall Trial: Installation Procedure

1. The document provides instructions for installing a trial package of an Ethical Wall software until February 1st. 2. It involves downloading the trial package and an updater, stopping certain services, installing licenses using the updater, and rebooting services. 3. Users should contact technical support via the provided support site if any issues occur during the installation process.

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Roberto Infantas
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0% found this document useful (0 votes)
90 views7 pages

Multiux Ethical Wall Trial: Installation Procedure

1. The document provides instructions for installing a trial package of an Ethical Wall software until February 1st. 2. It involves downloading the trial package and an updater, stopping certain services, installing licenses using the updater, and rebooting services. 3. Users should contact technical support via the provided support site if any issues occur during the installation process.

Uploaded by

Roberto Infantas
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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MultiUx Ethical Wall Trial

Installation Procedure

Confidentiality Waiver’
All the information contained herein are strictly confidential and must be used only for the evaluation of the technical proposition encl osed. This
writing must not be handed out, either in original or in a copied version without a written authorization by fabbricadigitale. None of the hereby
reported information has contractual validity until they are formal signed by the parties.
Manual

Unified Communication

1 INDEX
1 INDEX .......................................................................................................................................................... 2

2 DISCLAIMER ............................................................................................................................................... 3

3 DOCUMENT DESCRIPTION ...................................................................................................................... 4

4 PROCEDURE................................................................................................................................................ 5

5 FURTHER INFORMATION ......................................................................................................................... 7

fabbricadigitale srl | Via Volta, 3 – 26041 Casalmaggiore (CR) – Italy – T: +39 0375 284600 CF/PI: 01214800193
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2 DISCLAIMER
All information contained herein must not be copied or reproduced in any way without the expressed written

consent of fabbricadigitale srl.

Any use or reproduction shall be governed by Italian Law.

In no event will fabbricadigitale srl be liable to any party for any use of the information made available

through this document.

fabbricadigitale srl | Via Volta, 3 – 26041 Casalmaggiore (CR) – Italy – T: +39 0375 284600 CF/PI: 01214800193
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3 DOCUMENT DESCRIPTION
The document includes and describes the steps for the Ethical Wall trial package installation.

The trial package lasts until February 1st.


The software stops working on the due date; it means that the Skype for Business or Lync tool will keep
working as usual, with open communications.

fabbricadigitale srl | Via Volta, 3 – 26041 Casalmaggiore (CR) – Italy – T: +39 0375 284600 CF/PI: 01214800193
Cod.Fisc. e P.I.: 01214800193
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4 PROCEDURE

PLEASE NOTE

At first, download the Ethical Wall Dynamic trial package, then the updater.

Step Description
1 Install the EW Dynamic trial package you find in the PSS.
Stop the EthicalWall and CourtesyAlert Windows services, which are:
2 - fabbricadigitale - MultiUx Ethical Wall;
- fabbricadigitale - Courtesy Alert.
Install the license on the machine where the web UI and the Ethical Wall front-end agent are installed
on.

a) Run as administrator the EWUpdater.exe file;

b) Specify:

 if you are installing the licenses on a front-end server which has the EW agent installed on.
In this case, it is necessary to specify the EW installation folder (example: C:\Program Files
(x86)\fabbricadigitale\MultiUx\EthicalWall2013).

 if you are installing the licenses on a server which has the EW web UI installed on. In this
3 case, it is necessary to specify the IIS root folder (example: C:\inetpub\wwwroot).

The installer should fill the following fields.

fabbricadigitale srl | Via Volta, 3 – 26041 Casalmaggiore (CR) – Italy – T: +39 0375 284600 CF/PI: 01214800193
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c) Click Install.

d) Verify the system does not occur errors:

e) Close the window.

Reboot the EthicalWall and CourtesyAlert Windows services which are fabbricadigitale - MultiUx
4 Ethical Wall and fabbricadigitale - Courtesy Alert.

fabbricadigitale srl | Via Volta, 3 – 26041 Casalmaggiore (CR) – Italy – T: +39 0375 284600 CF/PI: 01214800193
Cod.Fisc. e P.I.: 01214800193
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5 FURTHER INFORMATION

In case of technical issues, please, follow the standard procedure and open a ticket through the PSS. Here the
instructions http://support.multiux.com/ethicalwall/faq/how-can-i-ask-for-support/.

fabbricadigitale srl | Via Volta, 3 – 26041 Casalmaggiore (CR) – Italy – T: +39 0375 284600 CF/PI: 01214800193
Cod.Fisc. e P.I.: 01214800193
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