AN X2 ABRIO DRV - UserManual
AN X2 ABRIO DRV - UserManual
Because of the variety of uses for the products described in this publication, those
responsible for the application and use of these products must satisfy themselves that all
necessary steps have been taken to assure that each application and use meets all
performance and safety requirements, including any applicable laws, regulations, codes
and standards. In no event will Quest Technical Solutions be responsible or liable for
indirect or consequential damage resulting from the use or application of these products.
Any illustrations, charts, sample programs, and layout examples shown in this publication
are intended solely for purposes of example. Since there are many variables and
requirements associated with any particular installation, Quest Technical Solutions does
not assume responsibility or liability (to include intellectual property liability) for actual
use based upon the examples shown in this publication.
Throughout this manual we use notes to make you aware of safety considerations.
Windows, Windows XP, Windows Vista and Windows 7 are trademarks of Microsoft Corporation.
ControlLogix, RSLinx and RSLogix 5000 are trademarks of the Allen-Bradley Company, Inc.
MODULE OVERVIEW 1
Hardware Features 2
Package Contents 2
INSTALLATION 5
Power 5
Ethernet Cabling 7
Software Installation 7
CE Installations 7
QUICK START 8
ETHERNET CONFIGURATION 9
Ethernet Templates 24
Connection Point Information 24
Keying Information 24
Minimum RPI 25
Unscheduled Message Information 25
Input and Output Tags 26
Sample Ethernet Template File 27
Downloading Configurations 28
Main Configuration File 28
Template File 29
Automation Network 31
Configure RIO to Enet/IP 31
Download Drive Template 31
View Drive Templates 32
View Active Configuration 32
Monitor Network Diagnostics 33
Log Files 36
Ethernet/IP Log 36
System Info Log 36
View All Logs 36
Administration Menu 36
AN-X Configuration 36
DHCP 37
Static IP Address 37
Hostname 38
Firmware 38
Submitting the Configuration 38
Archive Configuration 38
Update AN-X Firmware 38
Restart AN-X Module 40
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Troubleshooting Menu 41
TROUBLESHOOTING 42
LEDs 42
Ethernet LEDs 42
SYS or MS LED 42
“Railroading” – SYS (or MS) and NET (or NS) LEDs 43
NET or NS LED – Network Status 43
Startup LED Sequence 43
Fatal Errors 43
SPECIFICATIONS 45
SUPPORT 46
WARRANTY 47
Module Overview
Hardware Features
A watchdog timer is implemented in the module’s hardware. If the firmware does not
kick the watchdog within the timeout period the watchdog times out and places the
module into a safe fatal failure state.
A jabber inhibit timer is implemented in the module’s hardware. If the network
transmitter is on longer than 150% of the longest network frame time, the transmitter is
forced off and the module is placed into a safe fatal failure state.
Package Contents
• AN-X2-ABDHRIO module
• CD containing software and documentation
• microSD to SD card adapter
• rubber feet for desktop use
AN-X2-ABDHRIO Remote I/O Drive Interface Page 3
Installation
Prevent Electrostatic Discharge
The module is sensitive to electrostatic discharge.
Power
AN-X requires DC power input of anywhere from 12 to 24 VDC
Left to right the pins on the power connector are chassis ground, negative voltage and
positive voltage. Pin 1 is closest to the Ethernet connector.
The chassis ground should be connected.
Power consumption internally is 200 mA @ 12VDC or 100 mA @ 24VDC.
The part number for the power connector is Phoenix MSTB 2.5/3-ST-5.08
Ethernet Cabling
AN-X has a standard RJ-45 connector for connecting to Ethernet.
If you are connecting to the AN-X through a router or switch, use a standard Ethernet
cable.
If you are connecting directly to the AN-X module, use a crossover cable.
Software Installation
There is no required software installation for the AN-X2-ABDHRIO-DRV. All
configuration can be done using the web interface.
CE Installations
If you are installing the AN-X2 in a location which requires CE, install the following
ferrites or their equivalents on the cables:
Steward 28A2024-0A2 on Ethernet cable close to module, one loop
Steward 28A2024-0A2 on power cable
Steward 28A2025-0A2 on DH+/RIO Cable
Page 8 AN-X2-ABDHRIO Remote I/O Drive Interface October 2015
Quick Start
Ethernet Configuration
Before you can use the AN-X2-ABDHRIO, you must configure its network properties on
Ethernet.
The AN-X2 must be on the same subnet as the computer to use the
TIP
link-local IP address. It cannot be connected through a router.
The module is shipped configured for use with the Data Highway Plus
TIP firmware. The initial screen you see will be slightly different from that
shown below.
At the top the screen shows the serial number and MAC address of the AN-X being
configured.
Check either DHCP or Static.
AN-X2-ABDHRIO Remote I/O Drive Interface Page 11
DHCP
If the AN-X2 finds a DHCP server on the network, it obtains an IP address and other
network parameters (netmask and default gateway) from the DHCP server.
To find the address assigned, you have to look at the DHCP server.
When you submit the changes, if the AN-X2 does not find a DHCP server, it reverts to
the default link local address 169.254.42.84 and repeatedly flashes the SYS (or MS) LED
3 times red followed by a pause.
Static IP Address
If you select static IP address, enter:
• the IP address for the AN-X.
• the netmask for the AN-X
• the default gateway for your network.
You must enter a valid default gateway address even if there is no device at the gateway
address on the network.
Hostname
Enter a Hostname for the AN-X2. This name is used internally by AN-X and may be
used to identify the AN-X if you have a DNS server on your network. The name can be
from 1 to 30 characters long
Firmware
Select the firmware the AN-X is to load from the list provided. AN-X builds the list from
the firmware files on the microSD card that are compatible with the AN-X hardware.
The firmware file for drive operation is AN-X2-AB-DRV-04
Click Continue to restart the AN-X2, then wait until the AN-X has completely restarted
before continuing.
If you have changed the IP address, you will have to enter the new IP address in the
browser’s address field.
Example:
IP: 192.168.1.12
Anything after a semicolon on a line is treated as a comment.
If you edit the file and AN-X2 finds an error during startup, it flashes an error code on the
SYS (or MS) LED, see page 42.
Example config.txt files
Example: Link- Local IP address
IP: LOCAL
Hostname: ANX2Drv
Firmware: AN-X2-AB-DRV-04
Example: DHCP
IP: DHCP
Hostname: ANX2Drv
Firmware: AN-X2-AB-DRV-04
This address is almost always accessible from a computer on the same local Ethernet as
the AN-X.
If you cannot access the AN-X2 at address 169.254.42.84 using a web browser, open a
command prompt window and type
route print
Interface List
===========================================================================
===========================================================================
Active Routes:
===========================================================================
Persistent Routes:
None
If there is no entry in the network destination column that starts with 169.254.0.0
(highlighted above), add a route using
route add 169.254.0.0 mask 255.255.0.0 10.10.0.20 metric 20
where 10.10.0.20 is replaced with the IP address of the interface in your computer that is
connected to the AN-X2.
Repeat the route print command and confirm that the table now has an entry similar to the
one shown.
AN-X2-ABDHRIO Remote I/O Drive Interface Page 15
Now try pinging the AN-X2 at 169.254.42.84. You should now be able to access it using
a browser to set the desired Ethernet configuration.
Page 16 AN-X2-ABDHRIO Remote I/O Drive Interface October 2015
Options
Include a line with the option MapReport to generate a report showing how data is
mapped. You can use the mapping file for documentation, debugging and technical
support.
You can see the file by using View All Logs in the web interface.
If you include a line with the option FaultRioRacks, the remote I/O racks emulated by the
AN-X come up initially inhibited. When the AN-X gets a good connection with the
Ethernet drive, it removes the inhibit on the associated rack. If it loses the connection,
the rack is inhibited again. This is useful if the current PLC program monitors rack status
to determine if the drive is present.
Drive Definitions
Drive definitions begin with a line that contains the keyword Rack, and end with a line
that consists of just the keyword EndRack.
The beginning of the drive definintion is a line that consists of the keyword Rack,
followed by a comma, the rack number in octal in the form 0oxx where xx is the rack
number from 0 to 76 octal, a comma, the start quarter (1-4), a comma, and the end quarter
(1-4).
Examples
Rack, 0o01,1,4 ; full rack, rack number 1
Rack, 0o07,1,1 ; quarter rack starting at the first quarter,
rack number 7
The end quarter must be greater than or equal to the start quarter.
There can be a maximum of 4 different drive definitions.
The drive definition includes everything between those two line and consists of:
• block transfer read/write location (optional)
• IP Address of Ethernet drive
• Unicast/multicast
• Requested RPI
• the name of the remote I/O template file
Page 18 AN-X2-ABDHRIO Remote I/O Drive Interface October 2015
IP Address
Include a list that consists of the keyword IPAddr, followed by a comma and then the IP
address of the Ethernet drive.
Example:
IpAddr, 192.168.1.15
AN-X2-ABDHRIO Remote I/O Drive Interface Page 19
Unicast/multicast
Include a line with just the keyword Unicast to make the connection to the Ethernet drive
a unicast connection.
If the line is not included in the drive definition, AN-X defaults to a multicast connection.
Requested RPI
Include a line that consists of the keyword RPI, followed by a comma, then the requested
RPI, in milliseconds
The allowed range is 1 to 750 ms.
The requested RPI must be within the range supported by the Ethernet drive
Example:
RPI, 10
;MapReport
;FaultRioRacks
Rack, 0o00,1,4
IpAddr,192.168.1.15
Unicast
RPI,10
Template,RioDef_FullRack
EndRack
Page 20 AN-X2-ABDHRIO Remote I/O Drive Interface October 2015
Examples:
I:0 <- LogicStatus
I:2.0 <- Running
You can map one Ethernet input to more than one remote I/O input.
TIP Be careful not to map more than one Ethernet inputs to the same remote
I/O input; AN-X doesn’t check and both mappings will be active.
Output Mappings
The output mapping section begins with a line with just the keyword Outputs and ends
with a line with just the keyword EndOutputs.
Mappings consist of the output word or bit address, a space, the symbol ->, a space, and
the Ethernet tag name from the Ethernet template file (see page 24)
Word addresses consist of O:n, where n is the I/O group, from 0 to 7.
Bit addresses consist of O:n.b, where b is the bit number, from 0 to 17 octal.
Examples:
O:0 -> Command
O:2.0 -> Start
You can map one remote I/O output to more than one Ethernet output.
TIP Be careful not to map more than one remote I/O output to the same
Ethernet output; AN-X doesn’t check and both mappings will be active.
Scaling
The AN-X can apply scaling to the data being mapped.
It’s essential that you thoroughly understand the nature of the data being
IMPORTANT! passed and the range of values for the remote I/O data and the allowed
range of values for the target Ethernet drive.
The AN-X does not perform any checking on scaled data out of range.
IMPORTANT! We strongly recommend that, wherever possible, you perform scaling in
the Ethernet drive rather than in the AN-X.
Page 22 AN-X2-ABDHRIO Remote I/O Drive Interface October 2015
Bit Data
For bit mappings, the AN-X can flip a bit when it copies the data. Replace the dash in
the assignment operator (-> or <- ) with a ~, so that the assignment operator becomes ~>
or <~.
Examples:
I:2.1 <~ Ready
O:2.0 ~> Halt
Output Data
For mappings to output words, the scaling is appended to the remote I/O address.
For data types int or dint, the scaling can contain an integer multiplier, divisor, or a
combination of both.
For data type real, the scaling must be a single floating point multiplier.
Since the allowed scaling parameters depend on the data type, refer to
TIP
the Ethernet template for the drive when applying scaling.
Examples:
O:2 * 22 -> Speed
O:3 / 47 -> Speed2
O:4 * 9/17 -> Speed3
O:5 * 1.7e3 -> Torque
Input Data
For mappings to input words, the scaling is appended to the Ethernet tag name.
For data types int and dint, the scaling can contain an integer multiplier, divisor, or a
combination of both.
For data type real, the scaling must be a single floating point multiplier.
Since the allowed scaling parameters depend on the data type, refer to
TIP
the Ethernet template for the drive when applying scaling.
Examples:
I:0 <- Response * 2
I:1 <- Feedback / 3
I:2 <- Position * 15 / 79
I:3 <- Speed * .33
Leave a space between the tag name and scaling parameters for input
TIP
scaling
AN-X2-ABDHRIO Remote I/O Drive Interface Page 23
Ethernet Templates
Ethernet template files are comma-separated values (CSV) text files. Fields can be
separated by commas or spaces. The file name usually begin with EthDef, although that
isn’t required. The extension must be .csv.
Ethernet template files contain:
• connection point information
• keying information
• unscheduled message parameters (for BTRs/BTWs)
• definitions of tags that contain the name, data type and location of the data on the
Ethernet drive
The AN-X is shipped with templates for many common Ethernet drives. These files may
require changes for your application since many drives can be configured to have
additional scheduled data, version numbers may be different, and so on.
Keying Information
Keying information consists of:
• Vendor ID (1 for Allen-Bradley)
• Product type
AN-X2-ABDHRIO Remote I/O Drive Interface Page 25
• Product Code
• Major Revision
• Minor Revision
The keying information for a drive consists of a line starting with the keyword Key,
followed by a comma and then each of these fields separated by commas.
A number with leading 0x indicates that the number is hexadecimal.
If the major revision is preceded by a ‘c’, then key checking is just for a compatible
module: the Product type and code and Major Revision must match and the Minor
Revision of the physical module must be equal to or greater than the one specified.
If you comment out or remove the key line in the template file, then no checking is done.
This is not a good idea.
Example:
Key,0x01,0x7b,0x490,c1,5
Minimum RPI
The minimum RPI supported by the drive is specified in a line that consists of the
keyword MinRpi, followed by a comma and the numeric value, in milliseconds.
Example:
MinRpi, 5
If the RPI requested in the main configuration file is less than the minimum RPI
supported by the drive, AN-X generates an error.
ReqLen 18
EndUnSchMsg
Input Section
The input section begins with a line with the keyword Inputs, followed by a comma, and
the length of the input data in bytes.
The length in the template files supplied is based on the base configuration for the drive
in RSLogix 5000 and includes header information as well as, in some cases, padding
data. If your drive is configured with extra scheduled data, copy the standard template to
a new template file and modify the length. Add 8 bytes for each block of 2 DINTs or
REALs or a combination of DINT and REAL.
The input section ends with a line with just the keyword EndInputs.
Tag definitions consist of the keyword EthTag, a name, the data type and the location of
the data as a word offset into the Ethernet data. The location is enclosed in square
brackets.
The default for data location is as 16-bit word offsets. To change this,
prefix the offset within the brackets with one of the following:
BYTE keyword changes to BYTE Offset
INT keyword changes to INT Offset (16 bit words, same as default)
DINT keyword changes to DINT Offset (32 bit words)
Output Section
The output begins with a line with the keyword Outputs, followed by a comma, and the
length of the output data in bytes.
The length in the template files supplied is based on the base configuration for the drive
in RSLogix 5000 and includes header information as well as, in some cases, padding
data. If your drive is configured with extra scheduled data, copy the standard template to
a new template file and modify the length. Add 8 bytes for each block of 2 DINTs or
REALs or a combination of DINT and REAL.
The output section ends with a line with just the keyword EndOutputs.
Tag definitions consist of the keyword EthTag, a name, the data type and the location of
the data as a word offset into the Ethernet data. The location is enclosed in square
brackets.
The default for data location is as16-bit word offsets. To change this,
prefix the offset within the brackets with one of the following:
BYTE keyword changes to BYTE Offset
INT keyword changes to INT Offset (16 bit words, same as default)
DINT keyword changes to DINT Offset (32 bit words)
Service 0x4b
Class 0x93
Instance 0x00
ReqLen 18
EndUnSchMsg
Inputs 30
EthTag LogicStatus int[0]
EthTag LogicStatus_Active int[0].0
EthTag LogicStatus_Running int[0].1
EthTag LogicStatus_CommandDir int[0].2
EthTag LogicStatus_ActualDir int[0].3
EthTag LogicStatus_EnableOn int[0].15
EthTag SpeedFeedback dint[2]
Ethtag Encdr1Position dint[8]
Ethtag Encdr1SpdFdbk real[10]
EndInputs
Outputs 30
EthTag LogicCommand int[0]
EthTag LogicCommand_NormalStop int[0].0
EthTag LogicCommand_Start int[0].1
EthTag LogicCommand_Jog1 int[0].2
EthTag LogicCommand_ClearFault int[0].3
EthTag LogicCommand_SpdRefSel1 int[0].12
EthTag LogicCommand_SpdRefSel2 int[0].13
EthTag LogicCommand_SpdRefSel3 int[0].14
EthTag SpeedReference dint[2]
EthTag TorqueTrim real[8]
EthTag TorqueStep real[10]
EndOutputs
Downloading Configurations
Main Configuration File
To download a configuration file to the AN-X-AB-RIO, start the web interface and select
Automation Network/Configure RIO to Enet/IP.
AN-X2-ABDHRIO Remote I/O Drive Interface Page 29
To view the file currently being used, select Automation Network/View Active
Configuration.
Template File
To download a remote I/O or Ethernet template file, select Automation
Network/Download Drive Template.
Remote I/O and Ethernet template files are stored in the directory DrvTemplates on the
microSD card on the AN-X.
To view the templates currently stored on the AN-X, select Automation Network/View
Drive Templates.
If you change a template file and download it, the changes do not take effect until you
restart the AN-X.
Page 30 AN-X2-ABDHRIO Remote I/O Drive Interface October 2015
The left pane contains commands. Click on the arrows at the left of the main headings to
expand or contract the sections.
The contents of the right pane depend on the current command being executed.
Browsers may return cached data rather than rereading data that has
TIP
changed on the AN-X.
AN-X2-ABDHRIO Remote I/O Drive Interface Page 31
If you run into a problem where data appears not to have changed, flush
the cache in the browser or run the browser in the mode where it doesn't
cache data (incognito in Chrome, Private browsing in Firefox and Safari,
etc.)
Automation Network
Configure RIO to Enet/IP
Select Automation Network/Configure RIO to Enet/IP to download a configuration file or
drive templates to the AN-X.
First create a configuration file. Refer to page 16 for details on the file format.
Use the Browse or Choose File button to select the file.
Click the Send File to AN-X button to send the file to the AN-X.
AN-X parses the file and displays either the configuration if it has been successful or a
message that indicates the source of the error if it fails.
To view the current main configuration file, click the link on this page.
TIP To view the contents of a template file, click on the file name.
To refresh the counters, use the corresponding Refresh Counters button or click anywhere
in the table.
To clear either set of counters, use the corresponding Clear Counters link.
After clearing the counters, refresh the counters.
Counter Description
TX PACKETS Count of transmitted packets
GOOD RX PACKETS Count of good received packets
RX CRC ERRORS Received packets with CRC errors
RX ABORT ERRORS Received packets with abort errors
RX NOISE ERRORS Received packets with noise errors
RX PACKET TIMEOUTS Timeouts, packet sent, no reply received
RX PROTOCOL ERRORS Received packets with protocol errors
RX PROTOCOL MASK Indicates cause of the last protocol error
Clearing the Ethernet counters does not clear the global counters.
The Connection Statistics consist of:
Counter Description
Connection number 0 to 15
Status Active or Idle
Rx Timeout The receive timeout, calculated from the RPI
Rx Average The average of the last 32 update times, in ms.
Rx Minimum The minimum update time since the last counter
reset, in ms.
Rx Maximum The maximum update time since the last counter
reset, in ms
Name The name for the connection, from the
configuration file
Page 36 AN-X2-ABDHRIO Remote I/O Drive Interface October 2015
Log Files
AN-X maintains various logs to record diagnostic and error messages. Use the Log Files
menu in the web interface to view these logs.
Ethernet/IP Log
The Ethernet/IP log shows messages and errors associated with the Ethernet
communication.
There are two log files that are rotated when they become full. Click the First Enet Log
and Second Enet Log buttons to see both files.
Click the Refresh Log button at the bottom of the page to refresh the display.
System Info Log
The System Info log records informational messages during startup and normal operation.
Click the Refresh Log button at the top of the page to refresh the display.
View All Logs
Use View All Logs to list and view all the AN-X logs. To view a log file, click on the file
name.
Administration Menu
The Administration menu contains items used to configure, control and update the AN-X.
AN-X Configuration
Use AN-X Configuration to set the AN-X Ethernet properties and to select the firmware
the AN-X is to run.
AN-X2-ABDHRIO Remote I/O Drive Interface Page 37
The top of the screen shows the serial number and MAC Address of the AN-X2 being
configured.
Check either DHCP or Static.
DHCP
If the AN-X2 finds a DHCP server on the network, it obtains an IP address and other
network parameters (netmask and default gateway) from the DHCP server.
To find the address assigned, you have to look at DHCP server.
When you submit the changes, if the AN-X2 does not find a DHCP server, it reverts to
the default link local address 169.254.42.84 and repeatedly flashes the SYS (or MS) LED
3 times red followed by a pause.
Static IP Address
If you select static IP address, enter:
• the IP address for the AN-X.
• the netmask for the AN-X
• the default gateway for your network.
You must enter a valid default gateway address even if there is no device at the gateway
address on the network.
Page 38 AN-X2-ABDHRIO Remote I/O Drive Interface October 2015
Hostname
Enter a Hostname for the AN-X2. This name is used internally by AN-X and may be
used to identify the AN-X if you have a DNS server on your network. The name can be
from 1 to 30 characters long
Firmware
Select the firmware the AN-X is to load from the list provided. AN-X builds the list from
the firmware files on the microSD card that are compatible with the AN-X hardware.
Click the Archive File link and enter a filename and location.
Do not download firmware to the AN-X while applications that use the
WARNING!
AN-X are running.
Browse to select the file, then click the Update Firmware button to transfer the file.
It is essential that you do not disrupt power while downloading
firmware, especially maintenance firmware, to the AN-X2 or while the
AN-X2 is restarting following a firmware download.
WARNING!
Interrupting power at some points in the update process could render the
AN-X inoperative and it will have to be returned to the factory for
reinitialization.
AN-X displays status messages in the lower left corner of the page. When the download
is complete, AN-X displays a message that indicates the success or failure of the
download.
Page 40 AN-X2-ABDHRIO Remote I/O Drive Interface October 2015
If you have other files to download, return to the main page and continue. Otherwise,
restart the AN-X in order to run the downloaded firmware.
Troubleshooting Menu
The troubleshooting menu contains information that is specific to an automation network,
as well as support information.
Page 42 AN-X2-ABDHRIO Remote I/O Drive Interface October 2015
Troubleshooting
LEDs
The AN-X2-ABRIO-DRV has LEDs that indicate the state of the Ethernet connection,
the overall module state and the connection to the remote I/O network.
Ethernet LEDs
There are two LEDs that indicate the state of the Ethernet connection.
The upper, yellow LED, labelled 100, is on if the link is running at 100 Mbits/second and
is off otherwise.
The lower green Link/Act LED is off if the link is inactive and is on if the link is active.
If activity is detected, the link blinks at 30 ms intervals and continues blinking as long as
activity is present.
If the AN-X2 is not connected to Ethernet, the 10/100 LED is on.
SYS or MS LED
The SYS or MS LED is used by the AN-X operating system and software to indicate the
state of operations and errors. Errors or status indication in boot mode cause the LED to
flash yellow. Otherwise, the LED flashes red.
The SYS or MS LED should be used in conjunction with the logs to locate the cause of
problems.
In the following, red 3 means three red flashes followed by a pause, and so on.
Color Meaning
Red A frame receive error has been received in the last second (CRC
error, abort, or timeout), stays red for 1 second after the error
occurs
Flashing At least one rack which is being scanned is not being scanned or
is in error
Green All racks are being scanned with no errors
Do not download firmware to the AN-X while applications that use the
WARNING!
AN-X are running.
The web page displays the download progress at the bottom left of the page.
You must restart the AN-X2 to run the firmware that you downloaded.
The web interface displays the version of the firmware the AN-X2 is running on the tab
at the top of the page.
You can also update the firmware by copying qtf files to the microSD card from a
computer. If you do, make sure that there is only one version of each qtf file on the
microSD card.
AN-X2-ABDHRIO Remote I/O Drive Interface Page 45
Specifications
Parameter Specification
Function Bridge between Ethernet and Remote I/O network
Typical Power Consumption 200 mA @ 12 VDC or 100 mA @ 24 VDC
Maximum Power dissipation 2.4W
Environmental Conditions:
Operational Temperature 0-50°C (32-122°F)
Storage Temperature –40 to 85°C (–40 to 185°F)
Relative Humidity 5-95% without condensation
Page 46 AN-X2-ABDHRIO Remote I/O Drive Interface October 2015
Support
Asia Pacific
Languages Spoken: Chinese, English
+603.7724.2080, [email protected]
North America
Languages Spoken: English, Spanish
+1.661.716.5100, [email protected]
+55.11.5083.3776, [email protected]
+52.222.399.6565, [email protected]
AN-X2-ABDHRIO Remote I/O Drive Interface Page 47
Warranty
Quest Technical Solutions warrants its products to be free from defects in workmanship
or material under normal use and service for three years after date of shipment. Quest
Technical Solutions will repair or replace without charge any equipment found to be
defective during the warranty period. Final determination of the nature and responsibility
for defective or damaged equipment will be made by Quest Technical Solutions
personnel.
All warranties hereunder are contingent upon proper use in the application for which the
product was intended and do not cover products which have been modified or repaired
without Quest Technical Solutions approval or which have been subjected to accident,
improper maintenance, installation or application, or on which original identification
marks have been removed or altered. This Limited Warranty also will not apply to
interconnecting cables or wires, consumables nor to any damage resulting from battery
leakage.
In all cases Quest Technical Solutions’ responsibility and liability under this warranty
shall be limited to the cost of the equipment. The purchaser must obtain shipping
instructions for the prepaid return of any item under this Warranty provision and
compliance with such instruction shall be a condition of this warranty.
Except for the express warranty stated above Quest Technical Solutions disclaims all
warranties with regard to the products sold hereunder including all implied warranties of
merchantability and fitness and the express warranties stated herein are in lieu of all
obligations or liabilities on the part of Quest Technical Solutions for damages including,
but not limited to, consequential damages arising out of/or in connection with the use or
performance of the Product.