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Annexure Games

The Chief Personnel Manager of XYZ Passenger Road Transport Corporation proposed providing training to drivers so they could perform minor repairs, reducing breakdown costs. [1] Data on average breakdowns, days lost, and costs per driver, conductor, and bus are provided. [2] A cost-benefit analysis calculating savings from avoided breakdowns, repairs, and costs is requested to convince management. [3] Management is concerned about a proposed Rs. 50 monthly wage increase for drivers performing repairs, but the Chief Personnel Manager argues the one-time Rs. 100 training cost per driver will provide long-term savings.

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316 views3 pages

Annexure Games

The Chief Personnel Manager of XYZ Passenger Road Transport Corporation proposed providing training to drivers so they could perform minor repairs, reducing breakdown costs. [1] Data on average breakdowns, days lost, and costs per driver, conductor, and bus are provided. [2] A cost-benefit analysis calculating savings from avoided breakdowns, repairs, and costs is requested to convince management. [3] Management is concerned about a proposed Rs. 50 monthly wage increase for drivers performing repairs, but the Chief Personnel Manager argues the one-time Rs. 100 training cost per driver will provide long-term savings.

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Hackerkings Abh
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ANNEXURE II

MANAGAMENT GAMES

GAME – 1 : Plan for Human Resources in State Rank of India, Anantapur Branch

The branch Manager of State Bank of India, Anantapur Branch supplied the following data and
information on 1st January 1996. Present inventory as on 31st December 1995:

Designation No. of Employees

Branch Manager Officers: 1


General 5
Agricultural 3
Industrial 2
Head Cashier 1
Cashiers 4
Clerks 6
Typists 3
Sub--Staff 8
Essentials of Human Resource Management & Industrial Relations

Two clerks will be promoted and transferred to State Bank of India, Dharrnavaram Branch in
July 1996, three clerks will be transferred to Puttaparti Branch on mutual transfer plan in
January 1996. One agricultural officer will be promoted and transferred to Hyderabad regional
office in March 1996. Two industrial officers have been planning to leave the bank and join
Industrial Development Bank of India in January 1997. One Agricultural Officer while coming
from Bathalapalli village, after inspectioni met with an accident on 27th December 1995. He may
not be able to attend the field inspection even after his reporting to duty at the State Bank of
India Branch.

One cashier and one clerk will be promoted to the levels of Head cashier and General officer
respectively in 1996. Head cashier is due to retire in November 1996.

Branch Manager will be promoted to the next higher cadre in August 1997. This branch will be
computerised in 1996 which can replace two clerks and one general officer in addition to
changing the job analysis of all the jobs in the branch. The branch will diversify its operations in
July 1996 and cater to the needs of house construction; education, private transport in the
region in addition to starting one foreign exchange department These diversified operations
require two general officers, one officer specialised in foreign exchange, one technical officer in
civil construction and design, three clerks and four sub staff.
All the technical and special officers will be trained in latest developments in their respective
disciplines in the Bank Staff Training College. The course will be for about 10 days in a year.
These programmes are organised during the same period for all types of officers.

The Branch Manager feels that the changing values and customs of people resulted in low
commitment, somewhat irresponsible attitude of the Branch employees.

Prepare a comprehensive human resource plan for State Bank of India, Anantapur branch for
the years 1996, 1997 and 1998. Also prepare an action plan based on your H.R.P.

GAME- 2 : COST- BENEFIT ANALYSIS OF TRAINING PROGRAMME

The Chief Personnel Manager, of XYZ Passenger Road Transport Corporation had problems in
convincing top management on the desirability of a formal training programme for drivers. The
X.YZ Passenger Road Transport Corporation is a state owned undertaking. It has depots,
workshops in all centxal places of the State. It runs the buses throughout the state all the 24
hours and 365 days. In case of breakdown of the bus on the road, the driver should not attempt
to repair the bus. He should inform the Depot Manager of the nearest depot. The Depot
Manager arranges the repairers immediately. Meanwhile, the conductor has to arrange to send
the passengers by another bus. It takes at least on full day to bring the bus to the normal
condition even in case of minor repairs which can normally be done by a driver. Both the driver
and the conductor concerned should attend the work during breakdown period. The bus has to
go to the destiny without any passengers after repair.

The Chief Personnel Manager has an idea that if the drivers are trained in minor repair
activities many of the problems cited above could be avoided; (the cause of inconvenience to
the passengers, the cost of repairs, the cost of breakdown including the opportunity revenue of
the bus, cost of conductors and drivers can be minimised). But the top management has been
arguing that if the drivers are asked to do the repair work, they may ask for the wage increase
by Rs. 50 per month.

The Chief Personnel Manager supplied the following data to the top management to decide
upon providing training to drivers:

1. Average number of breakdowns per bus per month:


Major 0.35
Minor 3.50
2. Average number of days lost per bus per month:
Major 1.25
Minor 5.75
3. Average number of drivers per bus per month: 2
4. Average cost of driver per month Rs.1,150
5. Proposed wage increase per driver per month :
(if the drivers are asked to do minor repair work) Rs. 50
6. Average cost of training per driver during entire service
(including cost of absence of driver on duty during training period) Rs.100
7. Average service of each driver years Rs.25
8. Average net profit per bus per day Rs. 200
9. Average cost of outstation allowance to driver per day Rs.15
(this should be paid during breakdown period also)
10. Average cost of outstation allowance to conductor per day
(this should be paid during breakdown period also) Rs. I5
11. Average number of conductors per bus per month Rs.2
12. Average cost of conductor per month Rs. 1,050

QUESTIONS

1. Do the factors seem to the training for drivers?


2. Are there any other matters to be considered in making the decision about training,
3. Calculate the cost -benefit analysis of training based on the data supplied by the Chief
Personnel Manager.
4. How do you react to the proposal of the Chief Personnel Manager if your were the,
Managing Director of the Corporation.

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