Study On Promotional Measures PDF
Study On Promotional Measures PDF
Study On Promotional Measures PDF
CHAPTER 1
INTRODUCTION
1. INTRODUCTION
In Hantex promotional tool is a one of the major way to introduce their product. For
making good relationship with customer they were taking promotional measures to rate the
customer etc. Hantex is to functioning according to Kerala State Co operative Society Act
1969. Kerala state wearers co Operative society Ltd No 232 known as Hantex is registered as
Co- operative and Kerala Co operative sponsored by the govt. of Kerala. The registered office
of the society is an Thiruvananthapuram District of Kerala.
Promotion refers to the entire set of activities , Which communicate the product brand or
service to the user. The idea is to make people aware, attract and induce to buy the product,
preference owner others.
Promotion is the final element in the marketing mix. The manufacture has to take
effective steps in meeting the consumer in the market after taking the decision relating the
nature of the products the price and its distribution.
The study tries to find out what are the opinion regarding promotional activity
undertaken by ‘HANTEX’ for popularizing their product to the customer .The study also
identifies the customer satisfaction about the product.
The scope of this project work is an attempt to identify the promotional activities
undertaken by Hantex. A researcher has been conducted on workers performing deferent jobs.
The study tries to find out what are the opinion regarding promotional activities undertaken by
‘HANTEX’. The study is identify the customer satisfaction.
Research design is the basic frame work which provide guidance for the research
process. It is a map or blue print according to which the research to be conducted . This is a
part of marketing research. There are mainly two type of research design exploratory and
descriptive research design.
The Research has used to random sampling or lottery method . The processes of drawing
they a lot among the population or universe is known as simple random or lottery method. In
this method all the items of the population are collected from the organization and are
presented in this size is hundred.
DATA COLLECTION
The researcher used for both primary and secondary sources for gathering necessary data
for this study.
a) Primary Data
Primary data are those collected a fresh and for the first time and have originally in
character. The following methods of collection of primary data were also used.
➢ Direct Personal Investigation
➢ Questionnaire
➢ Observation Method
b) Secondary Data
Secondary data comprises of the data which have already been collected by another researcher
and can be collected form
➢ Company Websites
➢ Library books and magazines
➢ Information Stored in company database
PERIOD OF STUDY
The time for doing this research was on month from 22 nd January 2019 to 27 th
February 2019.
LIMITATION OF STUDY
CHAPTERISATION
Chapter 1
⦁ Introduction
⦁ Review of Literature
⦁ Statement of the problem
⦁ Scope of the study
⦁ Objectives of the study
⦁ Research Methodology
⦁ Period of study
⦁ Limitation of the study
⦁ Chapterization
Chapter 2
⦁ Theoretical Background
Chapter 3
⦁ conclusion
CHAPTER 2
THEORETICAL BACKGROUND
Handloom industry is one of the oldest and traditional cottage industries in the country. Next to
agriculture it provides largest employment opportunities to the people. It ranks second in terms
of size and income. Handloom industry is almost as Indian civilization.
Handloom sector in India has an important role to play in the country’s economy. It provides
direct and indirect employment to over 30 lakhs weavers. The industry generates indirect
employment to other like loom manufactures, Dyers printers, processors. The most notable
feature of Indian handloom, industry is its glorious survival in the competition with large scale
mill sector.
The handloom industry spreads all over the country. Tamilnadu is the most flourished state in
respect of handlooms followed by Andhra Pradesh, Uttar Pradesh, West Bengal and Assam in
the order of having maximum number of looms. Together contributes 60 % of the handloom
production in the country. The development commissioner of handlooms has been
implementing various schemes for the promotion and development of handloom sector.
In the state of Kerala, the handloom industry occupies a permanent poison next to coir industry.
This industry plays a vital role in the Kerala’s economy. Besides giving clothing’s needs of
people, It provides direct employment to 2 lakh persons. Most of the handloom development
programmers are implementing through the primary handloom weaver’s co-operative societies.
About 80% of the handlooms in the state are brought under the co-operative sector. There are
two apex institutions, one of the handloom primary co-operative sector. There are two apex
institutions, one of the handloom primary co-operative societies and another for private
individual weaver’s co-operative society Ltd.
The new insurance scheme was introduced in 1997-98 Providing coverage against loss
or damage dwelling due to flood fire earth quake etc. Medical coverage and people accidental
insurance against of Rs. 20. By the weavers, Rs.4g7 by the state government and Rs.60 by the
government of India.
A provision of Rs.26 crores was made to implement the handloom export scheme during
th
10 5- year plan. From 2002-03 to 2006-07 ( till January 2007), 57 export projects were
sanctioned and Rs. 802.42 lakhs were released to various agencies, covering 3942 weavers.
During the same period, financial Rs. 1165.20 lakhs was released for participation 47
international trade events to the Handloom Export Promotional Council ( HEPC), Association
of Corporations and Apex Societies of Handlooms (ACASH) and handicrafts and hand loom
export corporations of India Ltd.(HHEC).
■ All Hand Loom Organizations of National /status /Regional level . Hand Loom
development centre
■ Hand loom products or Exporters/manufactures registered with the Hand loom Export.
Promotion Council (HEPC) or any other Export promotion council under the Ministry of
Textiles or with the stats directions of industries .
■ All approved expert house/trading house/star trading house for production of hand loom
items
■ Any other agency with the approval of the development commissioner for hand loom
■ All types of yarn required for production of hand loom items are covered under the
scheme
The government of India is bearing the entire expenditure under the scheme . The yarn
being arranged by NHDC from the mills as per the requirement of the user agencies
And transported to the go down the agency
2.2 COMPANY PROFILE
Kerala State Handloom Weaves co-operative society limited No-223 known as Hantex is
registered as co-operative and Kerala co-operative sponsored by the government of Kerala .
The registered office of the society is in Thiruvananthapuram district of kerala state . society is
under Kerala State Handloom Weavers co-operation society (special status) act-1960.Hantex is
functioning according to Kerala State co-operative Societies Act 1960.The members of Hantex
are primary societies . it renders assistance for the members in production and marketing of
products , hantex produces and markets an incredible quantum if handloom cloth covering five
million meters pen annum, giving a unique look and feel eco-friendly comfort. The latest
innovations are used the Design Departments of hantex with the help of Computer aided Design
( CAD) . system to create design for domestic and international markets.
Hantex has one of the largest distribution networks in the state and well established in
all major towns and semi-urben areas. It has 16 agency showrooms and 167 sales depots in
Kerala and 2 in Tamilnadu.
The product of Hantex is having high demand through out Kerala state through
competition with Co-Opex. For checking out product strategy for each region, Hantex sought
the help of National Institute of Designs, Ahmadabad and wavers service centre, Kannur . The
Petrofils Co-operative Ltd of Baroda is also involved in the programme of increasing
polyester production . Hantex has setup a processing plant of Balaramapuram for an outlay of
Rs.1 core with financial assistance of the government of India .
Hantex polyester cloth has get a very good demand in the market it also succeeded in
introducing as wide range of printed varieties in sarees, furnishing cloth and bed sheets.
Polyester double dhotis and sarees introduced by Hantex has been registered wide acceptance
from public.
Before 1961 there were three central co-operative societies in handloom sector , The three
societies were Kerala state handloom weaves society of Malabar area with its headquarters at
Kozhikkode from north Kerala , Cochin central handloom and Handicraft marketing co-
operative society with the head waters at Trissur from central Kerala and SRI Moolam central
handlom weaves co-operative society with its head quarters at Thiruvananthapuram from south
Kerala. According to this act the three central co-operative societies were amalgamated on July
24,1961 and formed Kerala State Handloom Weavers Co-operative Ltd.
N.H 232 it is popularity known Hantex. Actually the name Hantex is the society trade name:
around 450 Handloom societies are now members of the society. Membership of Hantex is
limited to primary handloom societies and spinning mills.
The share capital of the society is 3 crores at the time information . but now the authorized
share capital of the society is 20 crore . Hantex is a protective umbrella to around 450 primary
societies , which stated its operation with around 71 outlets and an annual sale around Rs. 27
lakhs in 1961and today has grown to large centerpieces with 151 sales outlets.
The procurement of handloom goods in 1961- -2002 was around 17 lakhs. In the last
1994-2000 it is raised to Rs 35 crores . Hantex divides Kerala in to 7 regions and it has 7
regional officers.
OBJECTIVES
The main objective of the society is to supply raw material to ember societies. For this they
make bulk purchase of raw materials. The mission of Hantex is to organize and market the
product of primary societies.
The important objectives of Hantex are the following
➢ To organize and promote handloom industry on commercial basis
WORKING UNITS
The society has two weaving centers in the state-one Balaramapuram and another at kannur.
The society undertook the responsibility of an procurement and distribution. The society
participated in exhibition cum sale at 17 places including major cities in India like Chennai,
New Delhi and Mumbai . It has supplied Handloom cloths to various government departments.
This units were earning profit at the initial years. Now it is in loss due to LPG (liberalization,
privatization, and globalization) policy of the government.
Chitaranjan looms
Fame looms
Jacquard looms
Pedal looms
Pedal looms
The products from these units are sold through the outlet of Hantex . The dye house attached is
used for dyeing required for the units.
➢ Pattern weaving factory
The object pattern weaving factory at Kannur is to evolve suitable design for the production of
fabrics and distribute the same weavers to improve the quality and design of Handloom fabrics
produced by them . The products are sold through Hantex sale outlets.
➢ Sales outlets
Sale outlets of Hantex are known as Hantex house. Sales are carried through these Hantex
house. There are around 151 outlets both inside and outside Kerala. The Hantex are managed by
manager.
2.3 PRODUCT PROFILE
Hantex is engaged in the production and marketing of all handloom items. Its product lines
covers sarees, bed sheets, shorts, furnishing cloths, shirts, jubbas, and napkins, pillow covers.
Hantex’s products are made up of cotton and polyester . But cotton items are produced in large
quantity.
Product Line
Cotton Item
Double dotty
Sarees
Bed sheets
Pillow cover
Shirts
Napkins
Floor mates
Towel
Thorthe
Polyester Item
Shirting
Suiting
Matching set
Garments
Shirting
Suiting
Jubbas
In Hantex promotional measures is a one of the major way to introduce their products. For
making good relationship with customers they were taking promotional measures it give
customer satisfaction. Further this they also looking forward to improvement in the products so
that customer gets satisfied and other ways of media to advertise their product. Hantex has so
many other competitors in the market from which customers were buying the best suited for
them,
The definition of promotion is ‘the co-ordination of all seller-initiated efforts to set up channels
of information and persuasion to facilitate the sale of goods or service or the acceptance of an
idea’. The promotion refers to activities to push forward or to advance an idea, in such a way as
to gain approval and acceptance . Promotion is a telling and selling process.
Promotional Activities
In the present era, selling is a complicated task. There may be stiff competition. There may be
many substitute products. Products have become more consumer –oriented . Consumers have
become more sophisticated . For instance , they posses the best products at a fair price . The
products at a fair price. The products are of a better quality than the substitute produce for
sale . But sales are not automatic . There arises a need for proper flow of information along
with products from producer to consumers. Thus promotion is the process of marketing
communication aimed to inform , persuade and influence people.
⦁ To inform prospective buyers about the existence of a products and it’s want satisfying
capabilities.
⦁ To remind the users of past and present to its various roles on consumption
⦁ To persuade the prospective buyer in a most effective manner.
The need for promotional activities
Promotion is the element in the marketing mix. The manufacture has to take effective step in
meeting the consumer in the market after taking the decision relating in to the nature of the
products, the price and its distribution . The present age is of consumer – oriented markets and
therefore , it is the responsibility of the manufacturer to know that is required by the buyer.
More and more promotional activities are required to induce the consumers to purchase more
and more products and thus demand for the product is created . A basic purpose of promotion
is let potential customers know the products.
➢ Advertising – Any paid from of non- personal presentation and promotion of ideas,
goods or services by an identified sponsor
➢ Personal Selling – Oral presentation in a conversation with one or more prospective
purchases for the purpose of making sales.
➢ Sales promotion- Short term incentives to encourage the purchases or sales of a product
or services.
➢ Public relation – Building good relation with the company various clients by obtaining
favorable response building up a corporate image and handling or heading off
unfavorable rumors, stories and events.
Importance of promotion
The importance of promotion is to change the location sand shape of the demand curve.
Creation of demand is the one of the function of selling. But promotion is responsible for the
creation of demand. Promotion is an exercise in information, persuasion and influence, which
are inter-related.
There are many middlemen wholesalers and retailers between the producer and the final
consumer. The information must be passed on not only to the consumers, but also the
middleman. In turn the middlemen communicate to the consumers about the products. Thus
promotion is the important process of communication.
Today consumers give more important to want satisfaction rather than to their needs.
They are selective in their choice of alternative expenditure. A firm must have the best
promotional programme to attract such costumers.
1. Demand objectives
The idea of promotion is to influence, stimulate, maintain and create demand for a product.
Promotion is responsible for demand creation. To create demand for product, a number of
promotional activities must be taken.
2. Communication objectives
It aims at creating awareness. It provide information to consumers and retailers about product
features, where the product can be obtained and what the product are capable of doing or
achieving brand preference.
3. Specific objectives
It gives specific information about a product and influences the customer’s decision of
purchasing
Promotion Mix
The purpose of promotion is to reach the desired consumers and persuade them to act.
A company may have a well designed product offering, with a price and distribution system
appropriate to its target market. Promotion is responsible for awakening and stimulating
consumer demand for the product. Promotion in its broadcast marketing sense encompasses all
selling activities advertising, personal selling, sales promotion and public relation. The
particular way an individual marketer combines these activities is called promotion mix .To
many customers, promotion and selling are synonymous with marketing
There are two types of promotion blends :(1) push blend and (2) pull blend . They are closely
related to the channel of distribution.
1. Push strategy
Calls for using the sales force and trade promotion to push the product the channels.
Producer aggressively promote the product to wholesalers; wholesalers aggressively
promote the product to consumers.
2. Pull strategy
Calls for spending a lot of money on advertising and consumer promotion to build up
consumer demand .If the strategy is effective; consumers will ask their retailers for the
product, the retailers will ask their wholesalers for the product and the wholesalers will
ask the producers for the product and the wholesalers will ask the producer for the product.
PROMOTIONAL MEASURES
Firms select promotional tool to effectively communicate with their target customer group. The
different elements of this mix are;
➢ Advertising
➢ Sales promotion
➢ Personal selling
➢ Public relation
Factors guiding the selection of a promotion mix
create a pull for the product. The push refers to selling the product through the
marketing network and hence involves the critical function of managing
distribution channels. In this strategy the emphasis is on personal selling and trade
promotion .But in the pull strategy, the firms create consumer demand for its
product or brand, such that the consumer demand the brand at the retail outlet.
➢ Buyer reading stage: the choice of different element of the promotion mix is also
dependent on the buyer’s reading and awareness of the brand. The promotion mix
can be assembled depending on the where the buyer is in the hierarchy mix
response models. Like, advertising will a major role in creating awareness,
demonstration and sample will help bring about a change at the affective and
behavioral levels in personal selling.
➢ Product life cycle stage: this will also play an important role in deciding the
promotion mix. In the introduction stage, advertising and publicity are found to
Have a significant role, and are cost effective in creating awareness, desire and
finally the trial. Even samples are platting a key promotion and personal selling
steer the competition maze.
ADVERTISING
Advertising plays a significant role in awareness creation and attitude formation .it can even
generate a trial and purchase, as long as all other elements of the marketing mix play a
contributory role. Thus, it has to be appreciating that advertising has a limited role in marketing
strategy. A marketing plan and strategy takes into account several marketing tools to achieve
marketing objectives. These are product, packaging, customer service. Sales promotion, pricing
and channel relationships.
A marketing plan should be based on specific problems or opportunities, uncovered by situation
analysis done by the brand manager. The marketing mix and allocation of resources across
different elements should reflect this perception of opportunities and threats. Marketing budget
should reflect market reality. The marketing budget should be split in such a way that the
marginal value of an extra budget increment is the same across all element of the marketing
mix and money is put in that element which will produce maximum incremental sales. This is
more so for advertising. Any increment in the advertising budget should be carefully examined
since there is in direct relationship between the firm sales and advertising expenditure. This is
in contrast to distribution and personal selling or even customer services, where one can
establish a direct relationship any of them and sales.
The role of advertising is limited to communication, awareness creation or providing
information and favorable attitude development. While it is limited, the marketer has to
compare the cost of the different element of his or her communication mix . one such yard stick
is the cost per exposure per thousand people. This is the lowest in advertising. Personnel selling
is comparatively is the expensive route to communicating with the target audience. Advertising
is important but it is as significant as any other element in the marketing mix. Advertising is the
important for brand building and its successful marketing. It is important for tangible products
like mobile phones, refrigerator, television and computer. It is equally important for services
like hotels, holiday resorts, airlines and even state tourism. The same is true for ideas and
causes. This chapter focuses on advertising tasks and management and the role it plays in brand
building and marketing.
ADVERTISING DECISION
➢ Advertising objectives: the starting point in any marketing exercise is one of the setting
goals or objectives. It evolving an advertising plan, objective has to be set as they help in
measuring the performance of an advertising campaign. It is important for the strategist, to
know how the strategy fared and the only way to know is how far it went towards achieving
the objectives . Objective or goals are also necessary to justify the financial resources that are
required for coordination purpose. Advertising is one of the communication tool and to
achieve the desired marketing objectives of sales or market share, all element of the
communication mix must be coordinated. Each element should have both, a short term and
long term goal.
➢ Sales objectives: The prime objectives of marketing mix are to increase the firm or
brand sales, market share and profit. Marketing activities have to be directed towards goals.
By the same logic, the advertising campaign may attract new customers to the brand, it might
help develop more positive attitudes in the target market towards the brand, or it may even
generate trial purchases.
➢ Behavioral goals: more meaning full advertising goals are ones, aimed at changing
target markets attitudes and behavior toward the brand. For this purpose, it is necessary
to identify the target market in the most meaningful manner possible. Besides defining
the demographic and psychographic characteristics, it is necessary to define in terms of
whether the target customer is a buyer of premium brands or popular brands. The next
stage knowing the ultimate desired behavior, like trial purchase from potential customer.
➢ Communication related goals: another way to define advertising goals is to do so from a
communication perspective. Since advertising goals is a communication tool, this appears
to be the logical goals. The earliest goal was the one emerging from the AIDA model of
the hierarchy of the consumer responses or attitudinal change.
SALES PROMOTION
Sales promotion collectively comprises the tool used to promote sales in a given territory and
time. These are primarily short term in nature and are designed to quickly stimulate sales.
While advertising create awareness and provides to the target consumer 4 the rationale to buy a
product, sales promotion is an incentive to buy. While discount coupons, price offs, prices, and
free trials are directed at the final consumer, there several promotions like merchandise,
allowance, incentive for shelf space, shelf display content, joint promotions, and other schemes,
which are directed at the trade.
CHAPTER 3
INTERPRATATION
Table no. 3.2.1 showing opinion about the adopted promotional measures
100%
Yes 100
No 0 0%
Chart No 3.2.1
INTERPRETATION:
100% of the respondent’s opinion about the adopting promotional measures is “yes”. Thus it
shows organization adopt promotional measures.
Table no. 3.2.2 sowing the which kind of media is more effective
Opinion Percentage
No of employees
Television 38 38%
Radio 4 4%
Magazine 8 8%
Chart No 3.2.2
INTERPRATATION:
From the above table and chart, it is clear that 50% of the employees are select effective media
as newspaper, only 4%of them are radio, 38% of them are television. Thus it shows the effective
media is newspaper.
Opinion
No Of employees Percentage
Agree 68 68%
Neutral 10 10%
Disagree 1 1%
strongly Disagree 4 4%
70
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
From the above table and chart, it is clear that 68% of employees are agree with the
promotional measures will helps to increase productivity, only 1% of them are disagree with
this. Thus the promotional measure does not effectively increase the productivity.
Strongly disagree 2 2%
Agree 68 68%
Neutral 5 5%
Disagree 62 62%
strongly Disagree 3 3%
80
70
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
From the above table and chart 62% of the employee are disagree the advertisement are waste
resources, only 2% of them strongly agree with this. This shows moderately agree with the
advertisement is waste resource.
Agree 76 76%
Neutral 6 6%
Disagree 3 3%
strongly Disagree 2 2%
Chart no 3.2.5
80
70
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
As per the above table and chart, 88% of the employees are agree with the advertising will
effectively attain business goals, only 2% of them are strongly disagree with this. Thus the
advertising is moderately helps to attain business goals.
Agree 52 52%
Neutral 8 8%
Disagree 10 10%
Strongly disagree 5 5%
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
From the above table and chart shows that 77% of the employees are agree with mistake in
advertisement will make the products ineffective, only 5% of them are strongly disagree with
this. Most of the employees are agree with the mistake in advertisement make products
ineffective.
Agree 54 54%
Neutral 7 7%
Disagree 4 4%
Strongly disagree 3 3%
Chart no.3.2.7
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
As shown in the table and diagram shows that 86% of the employees are agree about the
costly advertisement ill adversely affect the healthy existence of an organization, 7% of them are
disagree with this. Majority of the employees agreeing with the costly advertising will the
healthy existence of an organization.
Agree 69 69%
Neutral 9 9%
Disagree 5 5%
Strongly disagree 1 1%
80
70
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
The above table and chart 75% of the employees are agreeing focusing target customer is very
important thing in the case of advertising 5%of them are disagree and only 1% of them are
strongly disagree with this. This advertising is focusing target customers.
Strongly agree 6 6%
Agree 77 77%
Neutral 11 11%
Disagree 4 4%
Strongly disagree 2 2%
90
80
70
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
From the above table and chart, it is clear that 83% of them are agree with preferring messages
are also helps to publicity of products. In this preferring messages are helps to publicity.
Agree 50 50%
Neutral 5 5%
Disagree 4 4%
Strongly disagree 1 1%
Chart no 3.2.10
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
From this table and diagram shows 90% of the respondence are agree with promotional measures
can achieve more benefits to the organization.4% of them are disagreeing with this. Thus most of
them are agreeing with promotional measures helps to achieve more benefits.
ADVERTISEMENT
Q.11 Table 3.2.11 showing direct mail and other form of advertisement
Strongly agree 2 2%
Agree 56 56%
Neutral 10 10%
Disagree 30 30%
Strongly disagree 2 2%
Chart no 3.2.11
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
As shown in the table and chart,58% the employees are agree with the direct mail advertising is
not so effective as compared to other form of advertisment,32% of them are disagree with this.
Thus the direct mail advertising is moderately effective.
SATISFACTORY
Agree 81 81%
Neutral 1 1%
Disagree 4 4%
Strongly disagree 4 4%
Chart no.3.2.12
90
80
70
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
From the above table and chart 91% of the respondence are agree with the service provided
by advertisement are satisfactory, only 8% are disagree with this. Most of the employees are
agree with the service providing advertising agency are satisfactory.
Strongly agree 2 2%
Agree 70 70%
Neutral 14 14%
Disagree 10 10%
Strongly disagree 4 4%
Chart No 3.2.13
80
70
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
As shown in the table and diagram, show that 82% of the employees are agree with
newspaper advertisement is considered more effective,10% of them are disagree and 4% of them
are strongly disagree with this. Majority of the employees agreeing with newspaper
advertisement is more effective.
Strongly agree 6 6%
Agree 75 75%
Neutral 3 3%
Disagree 14 14%
Strongly disagree 2 2%
Chart No.3.2.14
80
70
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
From the above table and chart, it is clear that 84% of them are agree with the promotional
measures are play an significant role in customer attraction, only 2% of them are strongly
disagree with this. Most of the employees are agreeing promotional measures are play an
significant role in customer attraction.
Strongly agree 4 4%
Agree 54 54%
Neutral 5 5%
Disagree 35 35%
Strongly disagree 2 2%
Chart no.3.2.15
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
As shown in the table and diagram,58% of employee agree with advertising is additional
expence,37%of them are disagree with this. Thus the statement moderately agrees advertising is
additional expense.
SATISFACTION
Agree 44 44%
Neutral 10 10%
Disagree 3 3%
Strongly disagree 1 1%
Chart no.3.2.16
50
45
40
35
30
25
20
15
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
As shown in the above table and chart, 86% of respondents are agree with promotional
measures adopted by the company for customer satisfaction is effective, only 1% of them are
strongly disagree with this. Thus the statement shows majority of them are agreeing with this.
Strongly agree 2 2%
Agree 91 91%
Neutral 3 3%
Disagree 2 2%
Strongly disagree 2 2%
Chart no.3.2.17
100
90
80
70
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
As shown in the above table and chart,93% of the employees are agree with for improving the
publicity television advertisement is more essential in modern life,4% of them are disagree with
this. Most of the employee is agreeing with television advertisement in essential in modern life.
No of employees percentage
Agree 44 44%
Neutral 8 8%
disagree 11 11%
Strongly disagree 7 7%
Chart no.3.2.18
50
45
40
35
30
25
20
15
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
From the above table and chart, it is clear that 74% of the employees are agree with the
customers are satisfied Hantex’s goods and services thus the most of employees are agree the
customers are satisfied with their goods and services.
No of market percentage
Agree 70 70%
Neutral 10 10%
Disagree 6 6%
Strongly disagree 4 4%
Chart no.3.2.19
80
70
60
50
40
30
20
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRATATION:
From the above table and chart, it is clear that 80% of the respondents are agree with the new
entry of the competitors adversely affect the existence of an organization, only 4% of them are
strongly disagree with this. Thus majority of employees are agree with competitors adversely
affect the market.
No of market percentage
Strongly agree 30 30
Agree 40 40%
Neutral 2 2%
Disagree 18 18%
Chart no.3.2.20
45
40
35
30
25
20
15
10
0
Strongly agree Agree Neutral Disagree strongly Disagree
INTERPRETATION: from the above table and chart 70 % of the employees are agree to the fact
promotion is a telling and selling process and 28% respondent are disagreeing. Thus majority
70% of respondent are agreeing to the fact that promotion is a telling and selling process.
CHAPTER 4
FINDINGS and SUGGESTION
FINDINGS
85% of the respondents said that promotional measures helps increase in productivity
88% of the respondents are agreeing with the advertising will effectively
77% of the respondents are agreeing with the fact that mistake in advertising adversely effect the
product.
86% of the respondents are agreeing with the fact that costly advertising
adversely effect the organization.
75% of the employees are agreeing with the main target is to focus audience.
83% of the employees are agreeing with preferring messages helps to publicity.
90% of the employees are agreeing with by adopting promotional measures company can achieve
more benefits.
72 % of the employees are agreeing with advertising are play significant role in customer attraction.
81% of the employees are agreeing are promotional measures are capable to attract the customer.
93 % of the employees are agreeing with television advertising is more essential in modern life.
Majority of the respondents are agree with their customers are satisfied their
customers are satisfied their products and services.
80 % of the employees are agree with entry of new competitors adversely effect the market.
Most of the employees agree with entry of new competitors adversely affect the
market.most of the respondents are agreeing that promotion is a Telling and
Selling process.
SUGGESTION
⦁ The company should produce better product and service for satisfying their customers.
⦁ Introduce power looms to increase production.
⦁ Focusing the customer will helps to increase the sale and further catch the customer.
⦁ Should spend more on effective advertisements.
⦁ Giving more attention to sales promotion measures will be beneficial than direct mail.
⦁ Should give emphasis in non - rebate sales.
⦁ Try to avoid mistakes in advertising for effective growth of the company.
⦁ Close the outlets which running in loss.
⦁ It will be more profitable if the company omit the additional expense.
⦁ Increase goods relationship between employees and management.
⦁ Provide continues advertisement about their product for keeping the customer informed about new
updates.
⦁ Proper working facilities should be conducted.
⦁ Should invent new technologies to compete with the new competitors.
⦁ Provide training to the workers and sales persons.
⦁ Attractive advertisements helps to catch the attention of the customers.
⦁ Adequate training programs should be conducted in the organization.
CHAPTER 5
CONCLUSION
CONCLUSION
BIBLIOGRAPHY
BIBLIOGRAPHY
Websites
⦁ WWW.google.com
⦁ WWW.Wikipedia.com
QUESTIONAIRE
Neutral
7. Very costly advertising will adversely affect the healthy existence of an organization
Agree Disagree strongly agree strongly disagree
Neutral
Neutral
9. Your opinion about preferring messages are also helps to publicity of their product
Agree Disagree strongly agree strongly disagree
Neutral
16. Opinion about promotional measures adopted by the company for customer
17. For improving the publicity television advertising is more essential in modern life
18. Your customers are satisfied with your product and service