ABN: 57 169 281 501

E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
STUDENT ASSESSMENT

MANAGE PERSONAL WORK PRIORITIES AND PROFESSIONAL DEVELOPMENT -

BSBWOR501

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 1 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

Table of Contents

Table of Contents...................................................................................................................2
Assessment Information.......................................................................................................4
Assessment Instructions......................................................................................................6
Assessment Task 1: Written Questions..............................................................................7
Assessment Task 1 Instructions..........................................................................................9
Assessment Task 2: Plan personal work goals project...................................................10
Assessment Task 2 Instructions........................................................................................11
Assessment Task 3: Plan work priorities project.............................................................13
Assessment Task 3 Instructions........................................................................................14
Assessment Task 4: Professional development presentation.......................................16
Assessment Task 4 Instructions........................................................................................17
Assessment Task 5: Professional development report...................................................20
Assessment Task 5 Instructions........................................................................................22
Task 2: Develop and maintain professional competence................................................22
References / recommended resources..............................................................................22

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Issue Date: 18/010/2018 Page 2 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

Instructions

You are advised to commence work on your assessment from week 1 and all tasks must be
submitted by the due dates provided.

1. All assessments must be completed and delivered individually. Where an assessment

involves group discussions, you should consider the input of your group but submit an
individual assessment to your trainer.
2. Please read all instructions on completing each assessment. Instructions for completion
are provided at the beginning of each assessment.
3. All written answers must be typed in a word document using Arial font, 12 size and single
spacing if similar instructions are not provided in the assessment.
4. Your trainer will not be able to assist you in answering questions. However, your trainer
will address any issues concerning questions requiring further explanation.
5. You may refer to your student learning resources or any other relevant resources when
completing your assessment.
6. Assessments are due for submission as specified in the assessment schedule. Any
variations to this arrangement must be approved by your trainer prior to the due date for
submission.
7. You have access to computers which are equipped with Microsoft suite of products or
any other relevant software and printing facility.
8. Use assessment templates if provided, to complete relevant sections of the assessment.
You can also create your known templates for assessment evidence.
9. You must achieve a satisfactory result for all tasks to achieve competency in this unit.
10. All assessment answers should be submitted to the trainer in required format (soft or
hard copy) as per trainer instructions with completed assessment cover sheet (if
required).

Assessment Schedule

Task Due Date

Task 1 - Written questions Week 1
Task 2 - Personal work goals project
Week 2
Task 3 - Work priorities project
Task 4 Professional development presentation Week 3
Task 5 Professional development report Week 4

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 3 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

Assessment Information

The assessment tasks for BSBWOR501 Manage personal work priorities and
professional development are included in this Student Assessment Tasks booklet and
outlined in the assessment plan below.

To be assessed as competent for this unit, the student must complete all of the assessment
tasks satisfactorily.

Assessment Plan
Assessment Task Overview
1. Written questions Students must correctly answer all questions.
2. Personal work goals project Students must plan personal work goals for a
chosen job role.
3. Work priorities project Students must establish work priorities and create a
weekly schedule.
4. Professional development Students must identify their professional
presentation development priorities and present these.
5. Professional development Students must participate in and report on a
report professional development opportunity.

Assessment Preparation
Please read through this assessment thoroughly before beginning any tasks. Ask your
assessor for clarification if you have any questions at all.

Keep a copy of all of your work, as the work submitted to your assessor will not be returned
to you.

Assessment appeals
If you do not agree with an assessment decision, you can make an assessment appeal as
per SMC’s assessment appeals process.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 4 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Students have the right to appeal the outcome of assessment decisions if they feel they
have been dealt with unfairly or have other appropriate grounds for an appeal.

Additional Resources
The following resources will be given to you before you begin each Assessment Task.

Assessment Task 2

 Personal work goals report template

Assessment Task 3

 Work Priorities Planning Report Template

 Communications Manager Tasks

Assessment Task 4

 Interview Response Form

 Professional Development Plan Template
 Self-Assessment Assessor
 Self-Assessment Template

Assessment Task 5

 Professional Development Report Template

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 5 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

Assessment Instructions

Trainer Marking Guide

This will be used by your assessor to mark your assessment. Read through this as part of
your preparation before beginning the assessment task. It will give you a good idea of what
your assessor will be looking for when marking your responses.

The Trainer Marking Guide will be returned to you with the outcome of the individual
assessment task, which will be satisfactory (S) or unsatisfactory (U). If your work has been
assessed as being not satisfactory, your assessor will include written feedback giving
reasons why.

Depending on the task, this may include:

 resubmitting incorrect answers to questions (such as short answer questions and case
studies)
 resubmitting part or all of a project, depending on how the error impacts on the total
outcome of the task
 redoing a role play after being provided with appropriate feedback about your
performance
 being observed a second (or third time) undertaking any tasks/activities that were not
satisfactorily completed the first time, after being provided with appropriate feedback.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 6 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Depending on the task, this may include

 resubmitting incorrect answers to questions (such as short answer questions and case
studies)
 resubmitting part or all of a project, depending on how the error impacts on the total
outcome of the task
 redoing a role play after being provided with appropriate feedback about your
performance
 being observed a second (or third time) undertaking any tasks/activities that were not
satisfactorily completed the first time, after being provided with appropriate feedback.

Assessment Task Information

This gives you:

 a summary of the assessment task

 information on the resources to be used
 submission requirements
 re-submission opportunities if required

Assessment Task Instructions

These give questions to answer or tasks which are to be completed.

Your answers need to be typed up using software as indicated in the Assessment Task
Instructions.

Copy and paste each task’s instructions into a new document and use this as the basis for
your assessment task submission. Include this document’s header and footer.

If you are submitting electronically, give the document a file name that includes the unit
identification number, the task number, your name and the date.

Assessment Task 1: Written Questions

Task summary
You need to answer all of the written questions correctly.

Your answers must be word processed and sent to the assessor as an email attachment. 

Required
 Access to textbooks/other learning materials

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Issue Date: 18/010/2018 Page 7 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
 Computer and Microsoft Office
 Access to the internet

Submit
 Answers to all questions

Assessment criteria
 All questions must be answered correctly in order for a student to be assessed as
having completed the task satisfactorily.

Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback
will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed your assessor will explain why and
provide you written feedback along with guidance on what you must undertake to
demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later
time and date.

Students have the right to appeal the outcome of assessment decisions if they feel they
have been dealt with unfairly or have other appropriate grounds for an appeal.

Students are encouraged to consult with their assessor prior to attempting this task if they
do not understand any part of this task or if they have any learning issues or needs that may
hinder them when attempting any part of the assessment.

Written answer question guidance

The following written questions use a range of “instructional words” such as “identify” or
“explain”, which tell you how you should answer the question. Use the definitions below to
assist you to provide the type of response expected.

Note that the following guidance is the minimum level of response required.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 8 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Analyse – when a question asks you to analyse something, you should do so in in detail,
and identify important points and key features. Generally, you are expected to write a
response one or two paragraphs long.

Compare – when a question asks you to compare something, you will need to show how
two or more things are similar, ensuring that you also indicate the relevance of the
consequences. Generally, you are expected to write a response one or two paragraphs
long.

Contrast – when a question asks you to contrast something, you will need to show how two
or more things are different, ensuring you indicate the relevance or the consequences.
Generally, you are expected to write a response one or two paragraphs long.

Discuss – when a question asks you to discuss something, you are required to point out
important issues or features and express some form of critical judgement. Generally, you
are expected to write a response one or two paragraphs long.

Describe – when a question asks you to describe something, you should state the most
noticeable qualities or features. Generally, you are expected to write a response two or
three sentences long.

Evaluate – when a question asks you to evaluate something, you should do so putting
forward arguments for and against something. Generally, you are expected to write a
response one or two paragraphs long.

Examine – when a question asks you to examine something, this is similar to “analyse”,
where you should provide a detailed response with key points and features and provide
critical analysis. Generally, you are expected to write a response one or two paragraphs
long.

Explain – when a question asks you to explain something, you should make clear how or
why something happened or the way it is. Generally, you are expected to write a response
two or three sentences long.

Identify – when a question asks you to identify something, this means that you are asked to
briefly describe the required information. Generally, you are expected to write a response
two or three sentences long.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 9 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
List – when a question asks you to list something, this means that you are asked to briefly
state information in a list format.

Outline – when a question asks you to outline something, this means giving only the main
points, Generally, you are expected to write a response a few sentences long.

Summarise – when a question asks you to summarise something, this means (like
“outline”) only giving the main points. Generally, you are expected to write a response a few
sentences long.

Assessment Task 1 Instructions

Provide answers to all of the questions below:

1. Explain the concept of self-appraisal and how can it contribute to a performance

review.
Self-Appraisals are normally carried out by employees individually evaluating their
performance by filling out a form template or set of questions, based on their
performance. It may result quite challenging to remember specific details over the
past twelve months in your career.

Such approach is useful for organisations to use as a precursor to the Annual

performance review meetings with their 'people'. It gives employees a better
understanding and insight to their own performance and at the same time,
empowers them to take responsibility of their own career development.

2. Explain the concept of peer appraisal and outline one benefit of peer appraisal.
Peer appraisals are a form of performance appraisal which are designed to
monitor and improve job performance. It is an employee assessments conducted
by colleagues in the immediate working environment i.e. the people the employee
interacts with regularly. Peer appraisal processes exclude superiors and
underlings.

Commonly-cited advantages of the peer appraisal process include insight and

knowledge – workers have their ‘ear to the ground’ and are often in the best
position to appraise a colleague’s performance. Peer appraisal also encourages a
more inclusive team dynamic as colleagues gain a deeper insight into the
challenges their colleagues face, and encourages development of a shared goal

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 10 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
as workers realise they must impress their colleagues and respond to their ideas,
concerns and needs.

3. Outline three benefits of planning work.

Planning a work has the following benefits:

a. Work plan makes us proper utilization of time, resources and budget

b. A clear plan gives you a sense of aim and makes you accomplish short term
as well as long term project.
c. Planning allows us to systematically prioritize and make us done more in less
time.
4. Outline each of the letters in the acronym SMART in relation to goals.
SMART is an acronym for Specific, Measurable, Achievable, Realistic and Timely.

Specific

Each objective must define a specific outcome. The goal should contain enough
detail so that the people involved understand what results are expected.
Generalities only create confusion and lead to poor results. Just having an
objective to "get more business" is not helpful to anyone.

Measurable

An objective without a defined measurable result is like playing football and not
keeping the score. Numbers are essential for keeping track of your progress
toward a goal and defining the expected outcome. It is impossible to know if an
objective has been reached unless it can be measured.

Achievable

One way to assure certain failure is to set goals that no one believes can be
reached in a realistic time period. Objectives are achieved by taking well-defined,
measurable small steps on the path to the goal.

Realistic

Goals must be formed in the context of current economic conditions and realities
of the business climate.

Timely

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Issue Date: 18/010/2018 Page 11 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Experience shows that goals are not reached if there is no deadline specified.
Efforts toward achieving a goal will meander, if a time expiration does not exist.

5. Discuss the concept of the Pareto Principle in relation to time management.

The Pareto principle is a basic time management technique that can increase
your performance by simply starting on solving your personal and non-personal
problems first so that things can work out better and smoother. This is a principle
that is not usually thought of by those who want to improve their time
management. The 80 20 rule is one of the most helpful concepts for life and time
management. Also known as the Pareto Principle, this rule suggests that 20
percent of your activities will account for 80 percent of your results. This being the
case, you should change the way you set goals forever.

6. Outline five signs of stress.

Physical symptoms of stress include:

a. Low energy.
b. Headaches.
c. Upset stomach, including diarrhea, constipation, and nausea.
d. Aches, pains, and tense muscles.
e. Chest pain and rapid heartbeat.
7. Explain the concept of work-life balance.
Work-life balance is a concept that describes the prototype of splitting one's time
and energy between work and other important aspects of their life. Achieving a
work-life balance is a daily challenge. It can be tough to make time for family,
friends, community participation, spirituality, personal growth, self-care, and other
personal activities, in addition to the demands of the workplace.

8. Outline five strategies that can be used to manage stress and achieve a healthy
work-life balance.
- Track Your Time. Analysing your present situation is the beginning step in
achieving a balanced life.
- Determine Your Priorities.
- Set Specific Goals.
- Schedule Scrupulously.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 12 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
- Establish Boundaries.
9. Discuss the negative effect of technology on work-life balance.
Being overly connected can cause psychological issues such as distraction,
narcissism, expectation of instant gratification, and even depression. Beside
affecting users' mental health, use of technology can also have negative
repercussions on physical health causing vision problems, hearing loss, and neck
strain.

10. Discuss three strategies that a business can use to ensure their workers maintain
a healthy work-life balance.
a. Educate Employees
One of the best ways to promote healthy work-life balance is to actually teach
your employees about it. Offer seminars on what work-life balance is, why it’s
important, and different things they can do to achieve it. You can host the
seminar yourself, have them take a webinar, or even hire a professional to
give the presentation for you. Educating your employees will give them the
tools they need to help themselves– and that’s a crucial step.
b. Keep an Eye Out for Burnout
As an employer, part of your responsibility is to look after your employees’
well-being, in addition to just their job performance. A key part of this is
learning to spot burnout. Chances are, your employees aren’t going to admit to
you directly that they’re feeling overworked or stressed (they don’t want you
thinking they can’t handle their job, after all). This means that most of the time,
it will probably be up to you to recognize when your employees need more
balance. Signs can include excessive absenteeism, increased error rates, and
clear physical exhaustion. If you spot an employee who might be burning out,
suggest they leave early one day or try to avoid giving them extra projects for
a bit.
c. Embrace “Flextime”
Allowing your employees to have flexible work hours or days, often referred to
as “flextime,” is a great way to encourage a healthy work-life balance at your
office. There are several different options for flextime: you can give a weekly
hour requirement, but allow them to space the time out however they choose
(10 hours on Tuesday but 6 on Wednesday, etc.) as long as they reach the
required total, you can offer an hour range (35-40 hours per week, for

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Issue Date: 18/010/2018 Page 13 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
example), or even have no requirement so long as the necessary work gets
done. Flexible work arrangements like this will allow your employees to have a
life outside of work as well – they can get their work done and still attend their
child’s soccer game or go to that housewarming party. This shows your
employees that you value them as people, not just as workers.
11. Outline five ways to develop new work skills
a. Get A Mentor & Be A Mentor
Having a mentor at work is crucial to attaining new skills and knowledge. A
good mentor will help you solve some of the challenges and roadblocks you
face. The best mentors will help you figure out next steps that work for you and
help guide you over hurdles that sit squarely in your blind spot.
Amazing mentors will be the people who tell you what you need to hear and
not what you want to hear. They will give you the real feedback you need to fill
in your blind spots that put you in a position to advance.
b. Take on new challenges
When you see new opportunities to learn new skills, go for it. If there is
something in the company you want to learn to do and you see an opportunity
to learn those skills in a special project or a new assignment, make the grab.
Do a little extra when it's required to learn those new skills that you need to
advance. Remember, it's not aggressive to reach for a new opportunity. It is
helpful, useful, and valuable.
c. Read, Read, Read & Look for Problems to Solve
Study everything there is to know about your company and their competitors.
Know the company goals and unique selling points of your company like the
back of your hand. Become an expert in these things and be able to talk about
it. Think about some solutions to the company's chief challenges.
d. Make Friends (Network) In Other Departments
Get to know people in other divisions, other offices, and on other teams. Be
curious about their department. Learn everything you can about their job and
their skills. Find out how they got those skills and see how you might be able
to chip in over there in your spare time to develop those skills you want to use
to grow your career.
e. Find The Learning Opportunities Internally

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Issue Date: 18/010/2018 Page 14 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Many companies have some sort of internal learning system. Go talk to your
benefits team. Find out about training opportunities available to you. Learn
about any tuition reimbursement benefits you may have. Talk with your HR
team about what you want to learn and how it can help the company.
12. Outline two ways to more effectively manage time at work.
1. Create a time audit.
When it comes to time management, the first step you need to take is finding
out where your time actually goes.
2. Use a to-do-list, but don’t abandon tasks.
All goals and projects are made up of smaller parts that need to be
accomplished in order to achieve the goal, or complete the project. Create to-
do lists for each goal and project, listing all the measurable steps that need to
be accomplished.
13. Discuss the concept of personal development planning.
An individual development plan (IDP) is a tool to assist employees in career and
personal development. Its primary purpose is to help employees reach short and
long-term career goals, as well as improve current job performance. An IDP is not
a performance evaluation tool or a one-time activity. Here are the steps that can
help you to create a good personal development plan:

Define your goals.

Prioritize.

Set a deadline.

Understand your strengths.

Recognize opportunities and threats.

Develop new skills.

Take action.

Get support.

14. Outline at least five crucial components of a personal development plan.

Elements of Your Personal Development Plan

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Issue Date: 18/010/2018 Page 15 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
A clear vision of where you want to be and why.

A good understanding of the skills you need to develop to achieve your vision.

A clear idea of the standard you need to achieve, and how different that is
from your current standard.

A level of priority for each area.

A continuous improvement plan.

15. Explain the concept of behavioural assessment in a workplace context.

Behavioural analysis is a process that identifies work preferences and associated
behaviour and emotions. Unlike motivators, emotions are observable. They are
the “HOW” of communicating (voice, words, body language and pace) and are the
doorway to effective communication and understanding.

16. Discuss, in about a paragraph, the advantages of conducting behavioural

assessments and appraisals.
Employee development, happiness, health, and work–life balance now receive
serious attention along with a marked emphasis on employee productivity.

A major catalyst to this wide application of personality / behaviour assessments

has been technological advances, trends in the modern workplace including
increased globalization, virtual work, and technology-enabled platforms that drive
recruitment, selection, and training.

The specific advantages of using behavioural assessments in the organizations:

Personality / behaviour assessments are extensively used at entry level hiring.

After the initial round of abilities assessment, which most of the test takers are
learning to master, behavioural assessments are becoming a critical factor for
selection.

Every job role has unique behaviour traits that are required to perform the job
efficiently. However, most job roles have an overlap of some of these behaviour
traits. Accurate competency mapping for each job role has ensured that the
candidates are measured for behaviour that are most important for the given job
role.

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Issue Date: 18/010/2018 Page 16 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Availability of behavioural / personality assessments online, which provide a user-
friendly environment for the test taker to complete the test and provide immediate
reports that reflect the profile of the candidate, have ensured quick selection of
best fit employees.

These reports are most often based on a scoring logic that ensures capturing of
the tendency of the candidate to portray a socially desirable image and/ or
inconsistent responses.

The reports also showcase the individual responses in comparison to the larger
pool of test takers which help the organizations to understand the data trends in
the test taker population.

Personality/ behaviour assessments help collate a 3600 feedback. This facilitates

appraisal activities and helps employees understand their strengths and
weaknesses as seen by self and others.

Identifying the right training programs for the employees have been made easier
by personality / behaviour assessments that clearly point towards behavior traits /
tendencies that are trainable or non-trainable. Personality assessment reports
indicate how trainable or stable a personality trait is, basis which the employee/
organization can decide to undergo training. Unlike a few years back where the
training was provided to one and all without knowing how relevant or impactful it
might be on the employees undergoing training.

Personality / behaviour assessments also shed light on the emotional well-being

of the employees. Stress – inability to cope with pressure, inability to adhere to
timelines, lack of cohesiveness with the team, lack of motivation, etc., when
brought to light (to the notice of the HR) can be countered with intervention by in-
house counsellors.

Employees’ motivation for the job, commitment to the organization and her/his
perception of job fitment is understood through personality / behaviour and
necessary steps are taken to retain or motivate employee morale.

Experience alone cannot make one a leader. Assessment centre activities which
measure the leadership traits at its core are employed to identify potential leaders
and top performers.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 17 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

17. Explain five learning styles and why it is important to identify learning styles.
Learning styles include:

Visual (spatial): You prefer using pictures, images, and spatial understanding.

Aural (auditory-musical): You prefer using sound and music.

Verbal (linguistic): You prefer using words, both in speech and writing.

Physical (kinaesthetic): You prefer using your body, hands and sense of touch.

Logical (mathematical): You prefer using logic, reasoning and systems.

It is important to identify learning styles because the learning styles have more
influence than you may realize. Your preferred styles guide the way you learn. They also
change the way you internally represent experiences, the way you recall information, and
even the words you choose. We explore more of these features in this chapter.

Research shows us that each learning style uses different parts of the brain. By
involving more of the brain during learning, we remember more of what we learn.
Researchers using brain-imaging technologies have been able to find out the key areas of
the brain responsible for each learning style.

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Issue Date: 18/010/2018 Page 18 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Assessment Task 2: Plan personal work goals project

Task summary
This assessment task requires you to plan personal work goals based on a job role of your
choice, and to discuss these personal work goals at a meeting with your assessor.

Required
 Computer and Microsoft Office
 Access to the internet for research
 Space for a meeting

Timing
The assessor will advise you of the due date of this submission.

Submit
 Email to your assessor with your personal work goals report attached.

Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must
satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily
completed they will be asked to complete further assessment to demonstrate competence.

Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback
will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed your assessor will explain why and
provide you written feedback along with guidance on what you must undertake to
demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later
time and date.

Students have the right to appeal the outcome of assessment decisions if they feel they
have been dealt with unfairly or have other appropriate grounds for an appeal.

Students are encouraged to consult with their assessor prior to attempting this task if they
do not understand any part of this task or if they have any learning issues or needs that may
hinder them when attempting any part of the assessment.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 19 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

Assessment Task 2 Instructions

Complete the following activities:

1. Prepare for a meeting with your assessor.

Using the Internet, research and choose a company that you would be interested
in working for, as well as a job role within that company.

The role you choose should be at a managerial level, such as a Marketing

Manager or Human Resources Manager. You will need to be able to access a
position description and the company’s web site. Your assessor can provide you
with assistance in identifying this information if you are having difficulty accessing
such information.

Review the company’s web site and position descriptions.

Consider what your work goals for 12 months would be if you were in that position.
One of the work goals should be in relation to your own professional development.

List at least five personal work goals for the job role.
Your goals must be SMART goals, so that your achievement of the goals can be
measured.

ANSWER:
Company name: Marketing Manager
Role: Marketing Manager
Position description:
a. Category Initiatives – This position is responsible for creating and
commercializing category strategy, shelving and assortment
initiatives related to the achievement of sales objectives. You will
lead and manage Kellogg’s Category Management best practices
around the consumer and customer within the commercialized go-
to-market strategy. You will lead and drive holistic research to test
and drive category/brand strategies for both customer teams and at
a National level.
b. Business Analytics – Knowing the business is imperative in driving
results as you deliver Category Management insights. Proactively
uncovering opportunities will be key to your success as you evaluate

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Issue Date: 18/010/2018 Page 20 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
the impact to the RTEC Category and Kellogg brands. From your
findings, you will deploy fact based solution selling tools and
presentations.
c. Strategic Partnerships – Serving as the voice for field based
Category Management needs and implications; you will represent
feedback to Commercial Strategy, Innovation, Insights & Analytics,
Brand Marketing and Sales. You will be responsible for deploying
Kellogg’s category customer strategies to field based Category
Management through articulation and customization of key
Marketing and Innovation strategies. Developing partnership with
vendors you will create learning agendas and test new ideas to grow
the category including optimal aisle flow, shelving best practices,
new eating occasions etc.
d. Project Management – You will need to be exceptional at project
management, as you will manage large projects and tasks with both
internal and external partners. For example, you will lead processes
with cross-functional teams to optimize the portfolio and align on
upcoming deletes list prior to the Customer Business Plan Roll-out.
Personal work goals
a. To be promoted as a Senior Marketing Director within 12 months
b. Gaining responsibility for a $1 million-dollar advertising budget
c. To finish my doctorate degree in Harvard Business School within this year
d. Conduct a research regarding cereal innovation to help my company
e. To win a marketing industry award

18. Meet with your assessor to discuss your personal work goals.

At the meeting, you will need to:

 Provide an overview of the business that you have chosen, including the
purpose of the business and where it is located. Review the company web site
with your assessor.
 Discuss the company’s goals or objectives as evidenced by your review of
their web site and position description.
 Discuss the position description for the job role you are interested in. Explain
why you are interested in the job role and describe the key responsibilities of
the job role.

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Issue Date: 18/010/2018 Page 21 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
 Discuss the five personal work goals that you have identified for the position,
including why these goals are relevant to the company’s strategic goals and
plans, as well as to the job role and how these are suitable goals for a 12-
month period.

During the meeting, demonstrate effective communication skills including:

 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 22 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

3. Write a report on your personal work goals

Your assessor will have provided you with feedback on your personal work goals
at the meeting, and you will need to ensure that this is incorporated into your
report.

Your report should be about one page, and should include the following:
 An overview of the business that you have chosen, including the purpose of
the business and where it is located.
 Discuss the company’s goals or objectives.
 Discuss the position description for the job role you are interested in. Explain
why you are interested in the job role
 Describe the key responsibilities of the job role.
 Discuss the five personal work goals that you have identified for the position,
including why these goals are relevant to the company’s strategic goals and
plans and the job role
 Discuss how these are suitable goals for a 12-month period.
2. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.

It should introduce and summarise the contents of the attachment.

Attach your personal work goals report to the email.

Student Appendices
Personal Work Goals

Personal Work
Goals Report Template.docx

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Issue Date: 18/010/2018 Page 23 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 24 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Assessment Task 3: Plan work priorities project

Task summary
You are required to research technology and tools that Managers can use to manage their
work priorities. You will then create a weekly schedule for a Communications Manager using
a technology or tool that you have researched.

You are also required to discuss the impact of workplace stress, and strategies to address
this that you have applied to the weekly schedule.

Required
 Computer and Microsoft Office
 Access to the internet for research
 Work Priorities Planning Report Template
 Communications Manager Tasks
 Workspace for a meeting

Submit
 Email to your assessor with your work priorities planning report and your
weekly schedule screen shot attached

Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must
satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily
completed they will be asked to complete further assessment to demonstrate competence.

Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback
will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed your assessor will explain why and
provide you written feedback along with guidance on what you must undertake to
demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later
time and date.

Students have the right to appeal the outcome of assessment decisions if they feel they
have been dealt with unfairly or have other appropriate grounds for an appeal.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 25 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Students are encouraged to consult with their assessor prior to attempting this task if they
do not understand any part of this task or if they have any learning issues or needs that may
hinder them when attempting any part of the assessment.

Assessment Task 3 Instructions

Complete the following activities:

1. Research technology and tools that managers can use to manage their work
priorities.
You should research at least three of these.
Describe each and demonstrate how it assists in planning and prioritizing work.
2. Research the impact of workplace stress, as well as strategies to address this.
Make notes on at least 5 impacts of workplace stress and five strategies to
address them.
3. Write a work priorities planning report.
Using the notes that you made from the previous two activities, write a short report
on personal and work planning.
Use the Work Priorities Planning Report Template to guide your work.
4. Write a weekly schedule.
Using one of the tools you have researched, take the list of typical tasks set out in
Communications Manager Tasks, and prepare a schedule for a typical week
incorporating all of tasks included in the list.
Factor in at least 30 minutes a day for relaxation to ensure a work-life balance.
This can be any activity you choose.
Take a screen shot of the weekly plan.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 26 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

5. Send an email to your assessor.

The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments and ask for a
time and date of their meeting.

Attach your work priorities planning report and your weekly schedule screen shot
to the email.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 27 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

6. Meet with your assessor.

This meeting will be held at your workstation.
Ensure that your workstation has been set up ergonomically.

Before the meeting begins, ensure that the weekly schedule that you have
prepared is ready to show to your assessor.

At the meeting, you will be required to:

 Discuss the research you conducted and technologies you have identified to
assist managers in planning and prioritizing work tasks. Describe each of the
technologies and their usefulness.

 Discuss with your assessor the impact of workplace stress on personal well-
being and strategies that you can be used to address it. Discuss the impacts of
workplace stress and the strategies to address these that you recorded in your
work priorities planning report.
 Provide a weekly schedule using one of the technologies that you have
researched and that incorporates all of the tasks in the list provided by your
assessor and show how you have organized the week to reflect the priority of
each job.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 28 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
 Show how at least 30 minutes of relaxation time has been included in each
day

During the meeting, your assessor will ask you to respond to some unexpected
information that will mean you need to adjust your weekly schedule. This work will
involve you prioritising the urgent tasks but showing how you will still be able to
achieve all of the tasks included in your weekly schedule, noting that some may
need to be carried forward to the following week.

When you have completed re-scheduling, discuss your revised schedule with your
assessor.
Tell your assessor how you have prioritized and rescheduled tasks to ensure that
you can still complete all required tasks.
You will be assessed on your skills in prioritizing, as well as rescheduling tasks.

During the meeting, your assessor will also be assessing you on your ability to be
a positive role model to others through the development of an organised and clear
schedule, and your ability to make changes to it effectively.

During the meeting, demonstrate effective communication skills including:

 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

Student Appendices
Work Priorities Planning Report Communications Manager Tasks

Work Priorities Communications

Planning Report Template.docx Manager Tasks.docx

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 29 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Assessment Task 4: Professional development presentation

Task summary
This assessment task requires you to complete a number of activities in relation to
professional competence. You will then provide a presentation to your assessor and fellow
students.

Required
 Computer and Microsoft Office
 Access to the internet for research
 Space for a meeting with a projector
 Interview Response Form
 Professional Development Plan Template
 Self-Assessment Template

Submit
 Email to your assessor with the following attached:
o Your self-assessment report
o Scans of your interview responses
o Your professional development plan
o Your PowerPoint presentation
o Your presentation evaluation

Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must
satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily
completed they will be asked to complete further assessment to demonstrate competence.

Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback
will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed your assessor will explain why and
provide you written feedback along with guidance on what you must undertake to
demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later
time and date.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 30 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Students have the right to appeal the outcome of assessment decisions if they feel they
have been dealt with unfairly or have other appropriate grounds for an appeal. Students are
encouraged to consult with their assessor prior to attempting this task if they do not
understand any part of this task or if they have any learning issues or needs that may hinder
them when attempting any part of the assessment.

Assessment Task 4 Instructions

Complete the following activities:

1. Complete a self-assessment report.

During your course, you will have gained some skills in management. Imagine that
you are now seeking to gain advanced management skills. To do this, you need to
conduct a self-assessment against two units of competency from the Advanced
Diploma of Leadership and Management.
Use the following website to choose two appropriate units:
https://training.gov.au/Training/Details/BSB61015

Then use the search feature in the following website to find the Unit of
Competency for each unit that you have selected.
https://training.gov.au/Home/Tga

Ideally the units should involve a higher level of skill to those you are completing
as part of the Diploma. For example, if you are completing the unit BSBMGT516
Facilitate continuous improvement, the obvious choice of higher level unit would
be BSBMGT608 Manage innovation and continuous improvement.

Read through the Units’ Unit of Competency and complete the Self-Assessment
Template for each unit. Provide at least four examples of how you rank yourself
relevant to each unit of competency
2. Professional competence research
Interview at least two of the following people; a fellow student, a family member,
friend or colleague who currently works as a manager, or your assessor.
Use the Interview Response Form to document their responses.

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Issue Date: 18/010/2018 Page 31 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Ask the interviewees to identify the skills and knowledge that they consider most
important for a manager, as well as any skills that they consider may be important
to develop based on industry trends.

In addition, ask them to discuss one example of a professional development

activity they have undertaken recently and how this was beneficial to them. Ask
them whether they would recommend this activity to others.

Scan and save completed responses to provide as part of your assessment

evidence.
3. Write a career review
Prepare your response to the following questions and present your response as
part of your presentation. Your response to each question needs only be a few dot
points on a slide, which you can then explain verbally.
 Discuss your career aspirations.
 Discuss the possible career options that you have following completion of your
course
4. Write a networking review
Identify and describe at least two formal networks that a Manager could participate
in. Your response to each question needs only be a few dot points to include in
your presentation which you can then explain verbally.

For the two formal networks identify:

 Organisation name and contact details including telephone and email.
 The services offered by the networking organisation.
 The costs involved in joining the networking organisation.
 The benefits you believe joining the network brings to you.
 Any other relevant information.
 Details of an upcoming event provided by the organisation that you are
interested in and why you are interested in the event.

You will be including the results of your review in your presentation.

5. Write a Professional Development Plan
Develop a professional development plan, using the Professional Development
Plan Template to guide your work.
The professional development plan will also be based on the activities you have
already completed in this Assessment Task.

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Issue Date: 18/010/2018 Page 32 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
For each of the professional development activities, complete all sections of the
table in the Professional Development Plan Template.

6. Create a PowerPoint presentation.

The presentation should address all of the following:
 Your personal and professional goals for the next 12 months, and for the next
five years.
 Your perceived strengths in your skills and knowledge. Also identify areas that
you would like to improve or gaps you would like to fill. These will have been
identified through your self-assessment, interviews, or in response to new
industry trends.
 Three professional development priorities based on your areas for
improvement and/or gaps you have identified. For each of the priorities
identified you will also need to provide the reasons why you have identified this
as a priority and by when you would like to address the priority.
 Three professional development activities that you feel would meet your
desired areas for improvement or gaps and that you intend to participate in
over the next 12 months. The professional development activities could also
include the networks that you have ientified.
 At least one of the professional development activities you identified should be
in response to the feedback provided during the professional development
research you conducted.
 For your presentation, you should provide examples of how you have ranked
your skills and knowledge in the self-assessment ranking. Give at least four for
each unit of competency. You should also discuss how useful you found the
self-assessment process, as well as how it has informed your professional
development plan.
 Discuss each interview, including who you interviewed and their job role.
Describe the feedback provided regarding important skills and knowledge and
professional development activity and how this informed your professional
development plan.
7. Conduct presentation
Conduct your presentation to your assessor and at least two other students
selected by your assessor using the PowerPoint slides that you have developed.

During the presentation, demonstrate effective communication skills including:

 Speaking clearly and concisely
 Using non-verbal communication to assist with understanding

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Issue Date: 18/010/2018 Page 33 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
 Asking questions to identify required information
 Responding to questions as required
 Using active listening techniques to confirm understanding

Your assessor will also be assessing you on your ability to be a role model for
others through your ability to provide a clear and organised presentation.

At the end of the presentation, you will need to obtain feedback from your
assessor and fellow students. Ask if they have any suggestions for any additional
professional development activities you could complete, or if they have general
comments on your professional goals and objectives. Document the feedback you
receive, as you will use it to revise your professional development plan.
8. Evaluate your presentation.
Assess your own performance by reflecting on your presentation abilities (for
example, clarity of information presented, your communication skills, ability to
meet timelines).

The evaluation should be about half a page.

PRESENTATION EVALUATION:

During the presentation, I was able to determine that I can stand before the crowd
and present my material. At first, I was shaking due to nervousness, but as time passes by, I
was able to overcome it. I started my report with an unsure voice. I was shaking and was
unsure of what to say, but I was able to manage my way and get my momentum. I started to
be relaxed, and I began to speak with clarity, and I was able to present the information
clearly to everyone. Moreover, I was also able to remain calm during the presentation, and
answered all the questions raised. I also made sure everybody understood my presentation.
Lastly, I am proud to say I was able to present my piece on time, meeting the target time.

9. Update your professional development plan

Incorporate the feedback you received at the end of your presentation into your
professional development plan.

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Issue Date: 18/010/2018 Page 34 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
10. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachments.

The email text should also should note the changes that you made to your
professional development plan after your presentation.

Attach the following to the email:

 Your self-assessment report
 Scans of your interview responses
 Your professional development plan
 Your PowerPoint presentation
 Your presentation evaluation

Student Appendices

Self-assessment Report Template Professional Development Plan

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 35 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Template

Self-Assessment Professional
Template.docx Development Plan Template.docx

Interview Response Form

Interview Response
Form.docx

Assessment Task 5: Professional development report

Task summary
This assessment task requires you to participate in a professional development opportunity
you identified in Assessment Task 4 and write a short report on it.

Required
 Computer and Microsoft Office
 Access to the internet for research
 Professional Development Report Template

Submit
 Email to your assessor with your professional development report attached.

Assessment criteria
For students’ performance to be deemed satisfactory in this assessment task, they must
satisfactorily address all of the assessment criteria. If part of this task is not satisfactorily
completed they will be asked to complete further assessment to demonstrate competence.

Re-submission opportunities
Students will be provided feedback on their performance by their Assessor. The feedback
will indicate if you have satisfactorily addressed the requirements of each part of this task.

If any parts of the task are not satisfactorily completed your assessor will explain why and
provide you written feedback along with guidance on what you must undertake to
demonstrate satisfactory performance. Re-assessment attempt(s) will be arranged at a later
time and date.

Students have the right to appeal the outcome of assessment decisions if they feel they
have been dealt with unfairly or have other appropriate grounds for an appeal.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 36 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758
Students are encouraged to consult with their assessor prior to attempting this task if they
do not understand any part of this task or if they have any learning issues or needs that may
hinder them when attempting any part of the assessment.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 37 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

Assessment Task 5 Instructions

Complete the following activities:

1. Participate in a professional development activity.

Participate in one of the professional development activities that you identified in
your professional development plan.

In the next activity, you will be asked to write a short report on your participation,
so while you are completing the development activity, take notes on the following:
 A brief overview of the purpose of the professional development activity.
 What you like most about the professional development activity
 What you like least
 Benefits of participating in this professional development opportunity.
2. Write a professional development report.
After you have participated in one of the professional development activities that
you identified in your professional development plan.

Use the Professional Development Report Template to guide your work.

You should answer each question in around a paragraph
3. Send an email to your assessor.
The text of the email should be in grammatically correct English, written in an
appropriate (polite, business-like) style.
It should introduce and summarise the contents of the attachment.

Attach your professional development report to the email.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 38 of 39
 ABN: 57 169 281 501
E: [email protected]
W: www.sydneymetrocollege.edu.au
Sydney (Head Office): Level 2, 16-22 Wentworth Avenue
Surry Hills NSW 2010
T: 02 8937 0991
Melbourne: Level 1 &2, 213-215 Lonsdale Street
Melbourne VIC 3000
T: 03 9077 0758

Student Appendices
Professional Development Report Template

Professional
Development Report Template.docx

Reference Resource

BSBWOR501 Manage personal work priorities and professional development, 2018,

J&S Learningwork, Mullumbimby NSW Australia.

Manage personal work priorities and professional development - BSBWOR501

Issue Date: 18/010/2018 Page 39 of 39