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Configuring A JOB in T24

A job is a unit of work executing a business transaction without user intervention. A batch is a set of jobs that form a business transaction. A service is a trigger to execute a batch. Configuring a job in T24 involves creating program file, batch, and TSA service records and starting the TSA to execute the jobs as a batch or service. The TSA workload profile application specifies the number of agents based on time of day to process the workload.

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324 views2 pages

Configuring A JOB in T24

A job is a unit of work executing a business transaction without user intervention. A batch is a set of jobs that form a business transaction. A service is a trigger to execute a batch. Configuring a job in T24 involves creating program file, batch, and TSA service records and starting the TSA to execute the jobs as a batch or service. The TSA workload profile application specifies the number of agents based on time of day to process the workload.

Uploaded by

France Cal
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Is a unit of work executing a business

JOB transaction
No need of user intervention

(1) Create a PGM.FILE entry with TYPE=B and


BATCH.JOB=@ BATCH.JOB.CONTROL
Components of a Service BATCH Is a set of JOBS that form a business transaction

(2) Create a BATCH record with the JOB.NAME


as PGM.FILE record
SERVICE Is a trigger to execute a BATCH

Configuring a (3) Create a TSA.SERVICE record with the ID

TSM
JOB in T24 same as BATCH record ID

(4) Start TSM


TSA.SERVICE
(5) Note down the TSA ID for your routine
COB

(6) Now start the TSA's

Description
TSA.SERVICE
Server Name
As the name signifies, it is an
application in T24 where the Work Profile
services are defined
User

Service Control - field that controls the starting and stopping


of this service. If set to START, T24 will allow us to start TSM
by issuing the command START.TSM. To stop the TSM, set
this field to STOP.

Review Time

TSA.WORKLOAD.PROFILE

Application used to specify the number


of agents.
Time

The number of agents in


TSA.WORKLOAD.PROFILE can be set Agents Required
based on time. Agents can be
increased/decreased based on time
(T24 application server time).

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