Incident numberIncident PriorityOrganizational Unit Incident Summary

INC000010971829 Critical e.co_Dhaloy ERI-HIGH TEMPERATURE

INC000010978915 High e.co_Mymensingh HUW-HIGH TEMPERATURE
INC000010979975 High e.co_Mymensingh HUW-HIGH TEMPERATURE
INC000010978258 Critical e.co_Mymensingh ERI-HIGH TEMPERATURE
INC000010979207 High e.co_Barisal HUW-HIGH TEMPERATURE
INC000010979552 High e.co_Mymensingh HUW-HIGH TEMPERATURE
INC000010979484 High e.co_Mymensingh HUW-HIGH TEMPERATURE
INC000010980212 High e.co_Mymensingh HUW-HIGH TEMPERATURE
INC000010980579 High e.co_Mymensingh HUW-HIGH TEMPERATURE
INC000010980364 High e.co_Mymensingh HUW-HIGH TEMPERATURE
INC000010979891 High e.co_Mymensingh HUW-HIGH TEMPERATURE
INC000010980384 High e.co_Mymensingh HUW-HIGH TEMPERATURE
INC000010985452 Medium e.co_Kanchpur ERI-HIGH TEMPERATURE
INC000010983456 High e.co_Kanchpur HUW-HIGH TEMPERATURE
INC000010986803 High e.co_Kustia HUW-HIGH TEMPERATURE
INC000010986574 Critical e.co_Wahidpur ERI-HIGH TEMPERATURE
INC000010984773 Critical e.co_Lohagora ERI-HIGH TEMPERATURE
INC000010990667 Critical e.co_CTG Metro East ERI-HIGH TEMPERATURE
INC000010990334 Critical e.co_CTG Metro East ERI-HIGH TEMPERATURE
INC000010992658 High e.co_Comilla HUW-HIGH TEMPERATURE
INC000010992370 Critical e.co_Nawabganj ERI-HIGH TEMPERATURE
INC000010992510 Critical e.co_Nabinagar ERI-HIGH TEMPERATURE
INC000010991739 High e.co_Rangpur HUW-HIGH TEMPERATURE
INC000010992511 High e.co_Sylhet HUW-HIGH TEMPERATURE
INC000010980492 Critical e.co_Lohagora ERI-SMOKE ALARM
INC000010985078 Medium e.co_Nawabganj ERI-SMOKE ALARM
INC000010989248 Critical e.co_Feni ERI-SMOKE ALARM
 Alarm Master CI SIteCode
High Temp CBEB3/CGBYZ50 CGBYZ50
High Temp DBH23/MYBLK45/Cabinet-0/Subrack-40/Slot-0/EMU MYBLK45
High Temp DB92/KSOST05/Cabinet-0/Subrack-40/Slot-0/EMU KSOST05
High Temp DBE50/D_MYBLK40 MYBLK40
High Temp BBH80/BSSDR21/Cabinet-0/Subrack-40/Slot-0/EMU BSSDR21
High Temp LTE/KSSDR18/Cabinet-0/Subrack-40/Slot-0/EMU KSSDR18
High Temp LTE/KSSDR16/Cabinet-0/Subrack-40/Slot-0/EMU KSSDR16
High Temp DB92/KSKTD17/Cabinet-0/Subrack-40/Slot-0/EMU KSKTD17
High Temp LTE/MYSDR43/Cabinet-0/Subrack-40/Slot-0/EMU MYSDR43
High Temp DB83/MYSDR12/Cabinet-0/Subrack-40/Slot-0/EMU MYSDR12
High Temp LTE/MYTRL13/Cabinet-0/Subrack-40/Slot-0/EMU MYTRL13
High Temp LTE/MYSDR44/Cabinet-0/Subrack-40/Slot-0/EMU MYSDR44
High Temp DRE15/NGBND39/Equipment=1/SAU-1/AlarmPort=3 NGBND39
High Temp DB92/NSBLB15/Cabinet-0/Subrack-40/Slot-0/EMU NSBLB15
High Temp KBH36/KUSDR04/Cabinet-0/Subrack-40/Slot-0/EMU KUSDR04
High Temp CBEB3/CGSKD61 CGSKD61
High Temp CRE24/CGANW03_01/Equipment=1/SAU-1/AlarmPort=3 CGANW03
High Temp CBEC3/CGCDG66 CGCDG66
High Temp CRE06/CGBYZ36_01/Equipment=1/SAU/AlarmPort=3 CGBYZ36
High Temp LTE/BMNNG04/Cabinet-0/Subrack-40/Slot-0/EMU BMNNG04
High Temp DBE38/MNSDR26 MNSDR26
High Temp DBE05/DHKFR56 DHKFR56
High Temp RBH41/PGSDR01/Cabinet-0/Subrack-40/Slot-0/EMU PGSDR01
High Temp SB93/SNJGN04/Cabinet-0/Subrack-40/Slot-0/EMU SNJGN04
Smoke CRE24/CGPTA60_01/Equipment=1/SAU-1/AlarmPort=5 CGPTA60
Smoke DRE11/DHKDM54/Equipment=1/SAU-1/AlarmPort=5 DHKDM54
Smoke CRE13/NOSNB24_01/Equipment=1/SAU-1/AlarmPort=5 NOSNB24
 HVCX-CEIVER
armName: RADIO Info for CIADMINISTRATION
IncidentInitial
Notes Incident
BTS Last
EXTERNALOwner
ResolvedGroup
FAULT Incident
Date/time
Incident
HIGH Status
LastIncident
TEMPERATURE Modified
Incident
Reported
Date Aging
Date ( In hours )
Unknown
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE e.co_Dhaloy
UNACCEPTABLEAssigned 28/02/202028/02/2020
06:00:57 PM03:04:50107:38
AM
Unknown
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE UNACCEPTABLEe.co_Mymensingh Pending
01/03/202029/02/2020
09:30:18 AM01:49:36072:54
PM
armName: RADIO Unknown
----------------------------------------------------------------
X-CEIVER ADMINISTRATION BTS e.co_Mymensingh
EXTERNAL FAULT HIGH Pending
01/03/202029/02/2020
TEMPERATURE09:30:05 AM04:21:41070:21
PM
Unknown
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE e.co_Mymensingh
UNACCEPTABLEPending 01/03/202029/02/2020
09:30:24 AM12:01:29074:42
PM
HVC_Hub
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE e.co_Barisal
UNACCEPTABLEAssigned
29/02/202029/02/2020
10:28:02 PM
02:27:33072:16
PM
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE UNACCEPTABLEe.co_Mymensingh Pending
01/03/202029/02/2020
09:30:11 AM
03:16:36071:27
PM
Unknown
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE e.co_Mymensingh
UNACCEPTABLEPending
01/03/202029/02/2020
09:30:12 AM
03:05:51071:37
PM
Unknown
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE e.co_Mymensingh
UNACCEPTABLEPending
01/03/202029/02/2020
09:29:56 AM
04:44:42069:58
PM
Unknown
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE e.co_Mymensingh
UNACCEPTABLEPending
01/03/202029/02/2020
09:29:34 AM
06:05:47068:37
PM
Unknown
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE UNACCEPTABLEe.co_Mymensingh Pending
01/03/202029/02/2020
09:29:53 AM
05:17:44069:25
PM
----------------------------------------------------------------
Unknown
OriginalAlarmName: AMBIENT TEMPERATURE e.co_Mymensingh
UNACCEPTABLEPending
01/03/202029/02/2020
09:30:07 AM
04:06:22070:37
PM
armName: RADIO Unknown
----------------------------------------------------------------
X-CEIVER ADMINISTRATION BTS e.co_Mymensingh
EXTERNAL FAULT HIGHPending
01/03/202029/02/2020
09:29:52 AM
TEMPERATURE 05:21:44069:21
PM
Unknown
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE e.co_Kanchpur
UNACCEPTABLEAssigned
02/03/202001/03/2020
11:23:19 AM
04:22:13046:21
PM
Unknown
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE e.co_Kanchpur
UNACCEPTABLEAssigned
02/03/202001/03/2020
06:34:36 AM
11:33:54051:09
AM
armName: RADIOHub_HVC
----------------------------------------------------------------
X-CEIVER ADMINISTRATION BTSe.co_Kustia EXTERNAL FAULT HIGH Assigned
02/03/202001/03/2020
03:37:59 PM
TEMPERATURE 08:36:08042:07
PM
armName: RADIO Unknown
----------------------------------------------------------------
X-CEIVER ADMINISTRATION BTS e.co_Wahidpur
EXTERNAL FAULT HIGH Assigned
02/03/202001/03/2020
10:41:55 AM
TEMPERATURE 07:41:26043:02
PM
armName: RADIOHTG_HVC
----------------------------------------------------------------
X-CEIVER ADMINISTRATION BTS e.co_Lohagora
EXTERNAL FAULT HIGH Assigned
02/03/202001/03/2020
09:45:17 AM
TEMPERATURE 02:44:34047:59
PM
Unknown
----------------------------------------------------------------
e.co_CTG Metro
armName: RADIO X-CEIVER ADMINISTRATION BTS EXTERNAL FAULT HIGH TEMPERATURE East Assigned
03/03/202002/03/2020
07:12:34 AM
04:11:46022:31
PM
Unknown
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE e.co_CTG UNACCEPTABLE
Metro East Assigned
03/03/202002/03/2020
06:36:12 AM
03:35:43023:07
PM
armName: RADIO Unknown
----------------------------------------------------------------
X-CEIVER ADMINISTRATION BTSe.co_Comilla EXTERNAL FAULT HIGHAssigned
03/03/202002/03/2020
02:23:35 PM
TEMPERATURE 09:46:33016:57
PM
armName: RADIO Unknown
----------------------------------------------------------------
X-CEIVER ADMINISTRATION BTS e.co_Nawabganj
EXTERNAL FAULT HIGHAssigned
03/03/202002/03/2020
11:35:55 AM
TEMPERATURE 08:35:04018:08
PM
Unknown
----------------------------------------------------------------
OriginalAlarmName: AMBIENT TEMPERATURE UNACCEPTABLE e.co_Nabinagar Assigned
03/03/202002/03/2020
11:49:40 AM
08:49:03017:54
PM
----------------------------------------------------------------
HVC
OriginalAlarmName: AMBIENT TEMPERATURE e.co_Rangpur
UNACCEPTABLEAssigned
03/03/202002/03/2020
01:17:17 PM
06:16:09020:27
PM
Unknown
lAlarmName: RADIO ----------------------------------------------------------------
X-CEIVER ADMINISTRATION BTS e.co_Sylhet
EXTERNAL FAULTAssigned
03/03/2020
SMOKE 02/03/2020
11:49:40 AM
ALARM 08:49:03017:54
PM
Unknown
lAlarmName: RADIO ----------------------------------------------------------------
X-CEIVER ADMINISTRATIONe.co_Lohagora BTS EXTERNAL FAULTAssigned
29/02/2020
SMOKE 29/02/2020
09:45:52 PM
ALARM 05:44:46068:58
PM
Unknown
----------------------------------------------------------------
lAlarmName: RADIO X-CEIVER ADMINISTRATIONe.co_Nawabganj BTS EXTERNAL FAULTAssigned
01/03/2020
SMOKE 01/03/2020
07:31:15 PM
ALARM 03:29:59047:13
PM
Unknown
----------------------------------------------------------------
e.co_Feni Assigned
02/03/202002/03/2020
04:48:29 PM
12:47:32025:56
PM
Task Number
Task Notes
Task
Task
Owner
Assignee
Task
Organization
AssigneeTask
Group+
Task
Create
Owner
Date
Task
Handling
Owner Time
Assigned
Task close
Date time
Task Status
TotalIncident
NumberResolution
of Actual
Tasks
Incident
Hours
Categorization
Resolution
allocated
HoursComment
Taken
for Resolution
for Resolution
(hhh:mm:ss)
Average
SLA
(hhh:mm:ss)
Met?
Resolution Time - MTTR
0 012:00:00
0 012:00:00
0 012:00:00
0 012:00:00
0 08:00:00
0 024:00:00
0 012:00:00
0 012:00:00
0 08:00:00
0 012:00:00
0 08:00:00
0 08:00:00
0 012:00:00
0 012:00:00
0 012:00:00
0 08:00:00
0 012:00:00
0 08:00:00
0 08:00:00
0
0 08:00:00
0 08:00:00
0 012:00:00
0 08:00:00
0 04:00:00
0 04:00:00
0 04:00:00
Time - MTTR

Count - Incident number Alarm

Organizational Unit High Temp Smoke Total Result
e.co_Barisal 1 1
e.co_Comilla 1 1
e.co_CTG Metro East 2 2
e.co_Dhaloy 1 1
e.co_Feni 1 1
e.co_Kanchpur 2 2
e.co_Kustia 1 1
e.co_Lohagora 1 1 2
e.co_Mymensingh 10 10
e.co_Nabinagar 1 1
e.co_Nawabganj 1 1 2
e.co_Rangpur 1 1
e.co_Sylhet 1 1
e.co_Wahidpur 1 1
Total Result 24 3 27
 Unit High Temp Smoke Grand Total
e.co_Barisal 1 1
e.co_Comilla 1 1
e.co_CTG Metro East 2 2
e.co_Dhaloy 1 1
e.co_Feni 1 1
e.co_Kanchpur 2 2
e.co_Kustia 1 1
e.co_Lohagora 1 1 2
e.co_Mymensingh 10 10
e.co_Nabinagar 1 1
e.co_Nawabganj 1 1 2
e.co_Rangpur 1 1
e.co_Sylhet 1 1
e.co_Wahidpur 1 1
Grand Total 24 3 27