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Business Environment Paper

The document discusses three types of government: parliamentary, presidential, and semi-presidential. It provides features and merits and demerits of each system. It also discusses India's political system, noting it has a parliamentary democracy with an executive Prime Minister and ceremonial President, and three branches of government.

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0% found this document useful (0 votes)
31 views65 pages

Business Environment Paper

The document discusses three types of government: parliamentary, presidential, and semi-presidential. It provides features and merits and demerits of each system. It also discusses India's political system, noting it has a parliamentary democracy with an executive Prime Minister and ceremonial President, and three branches of government.

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Anonymous P3yYMH
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© © All Rights Reserved
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Types of Government

Modern democratic governments can be classified into parliamentary,


presidential & semi-presidential forms on the basis of nature of relations
between the executive and the legislative organs of the government.
1) Parliamentary system – It is the form of government in which the
executive is responsible to the legislature for its policies and acts. Cabinet is
the nucleus of this system hence it is also called as the ‘Cabinet system’. The
Cabinet (the real executive) is responsible to the legislature & stays in office
so long as it enjoys its confidence hence it is also called as the responsible
government. It is described as ‘Westminster model’ of government after the
location of the British Parliament. This system is present in the UK, Germany,
Denmark, Sweden, Japan, India etc.
2) Presidential system – In this form, the executive is not responsible to
the legislature for its policies and acts. The executive is constitutionally
independent of the legislature in respect of its term of office. Hence, the
Presidential system is also known as non-executive or non-responsible or
fixed executive system of government. Such system is present in the USA,
Brazil, Russia, Sri Lanka etc.
3) Semi-presidential system – In a semi-presidential the President exists
alongside a Prime Minister & a cabinet. It differs from a parliamentary
republic in that it has a popularly elected head of state, who is more than a
purely ceremonial figurehead. In contrast to the presidential system, the
cabinet is responsible to the legislature, which may force the cabinet to
resign through a motion of no confidence. There are two separate subtypes
of semi-presidential system, namely premier-presidential system and
president-parliamentary system. France, Russia, Mongolia, Madagascar etc.
have the semi-presidential system.
1) Features of the Parliamentary System
A) In the Parliamentary system, the political party which secures majority
seats in the Lower House forms the government. The leader of that party is
appointed as the Prime Minister & other ministers are appointed on the
advice of the Prime Minister.
B) The nominal and real executives are different. The President is the
nominal executive (titular executive) while the Prime Minister is the real
executive. The President is head of the State, while the Prime Minister is
head of the government.
C) The principle of collective Responsibility is the bedrock principle of
parliamentary government. The ministers are collectively responsible to the
Parliament.
D) The ministers operate on the principle of secrecy of procedure and cannot
divulge information about their proceedings, policies and decisions. They
take the oath of secrecy before entering their office.
E) The ministers are members of both the legislature and the executive.
Hence there is a double membership. This means that a person cannot be a
minister without being a member of the Parliament.
F) The lower house of the Parliament (Lok Sabha) can be dissolved by the
President on recommendation of the Prime Minister and he can advise the
President to dissolve the Lok Sabha before the expiry of its term and hold
fresh elections.

Parliamentary System

Merits Demerits

1.      Harmony between legislature and executive A.    Unstable government

2.      Responsible government B.     No continuity of policies

3.      Prevents despotism C.     Against separation of powers

4.      Wide representation D.    Government by amateurs

 
2) Features of the Presidential System

A) The President is both the head of the State and the head of government.
As the head of State, he occupies a ceremonial position. As the head of
government, he leads the executive organ of government.
B) The doctrine of separation of powers is the basis of the presidential
system. The legislative, executive and judicial powers of the government are
separated and vested in the three independent organs of the government.
C) The President is elected by an electoral college for a fixed tenure. He
cannot be removed by the legislature except by impeachment for a grave
unconstitutional act.
D) President governs with the help of a cabinet. It is only an advisory body
and consists of non-elected departmental secretaries. They are selected and
appointed by him, are responsible only to him & not to the legislature.
E) President and his secretaries are not responsible to the legislature for
their acts. They neither possess membership in the legislature nor attend its
sessions.
F) The President cannot dissolve the Lower House of the legislature.

Presidential System

Merits Demerits

1.      Stable government A.    Conflict between legislature and exe

2.      Definiteness in policies B.     Non-responsible government

3.      Based on separation of powers C.     May lead to autocracy

4.      Government by experts D.    Narrow representation

3) Features of the Semi-Presidential System


A) Semi-presidential systems may sometimes experience periods in which
the President and the Prime Minister are from differing political parties. This
is called cohabitation.
B) Under the premier-presidential system, the prime minister and cabinet
are exclusively accountable to parliament. The president chooses the prime
minister and cabinet, but only the parliament may remove them from office
with a vote of no confidence. The president does not have the right to
dismiss the prime minister or the cabinet.
C) Under the president-parliamentary system, the prime minister and
cabinet are dually accountable to the president and the assembly majority.
The president chooses the prime minister and the cabinet but must have the
support of the parliament majority for his choice. In order to remove a prime
minister or the whole cabinet from power, the president can dismiss them or
the assembly can remove them by a vote of no confidence. This form of
semi-presidential system is much closer to pure presidential system.

Indian Political System:

India is a parliamentary democratic republic where the President of India


is the Head of State and the Prime Minister of India is is responsible for
running the federal government.

Government of India

The government of India is considered a parliamentary democracy, which


means that the executive branch of government is held accountable to
the legislative branch. Under this system of government, India has both a
President, who is the Head of State, and a Prime Minister, who is the Chief
Executive of the executive branch. This country is politically divided into
29 states and 7 territories. Its government is divided into 3 branches: the
legislative, the executive, and the judicial. This same model is used at a
state level as well. This article takes a closer look at the branches of
government in India.

Legislative Branch

The federal legislative branch of India consists of a bicameral Parliament,


divided into two houses: the Council of States and the House of the
People.
The Council of States, known as the Rajya Sabha, has a constitutional limit
of 250 members. Currently, 245 seats are filled in this parliamentary
house. The President may appoint 12 members for their expertise in
science, art, social sciences, or literatures. The remaining members are
elected by the legislative bodies at the state and territory levels of
government. The Council of States may serve for multiple, yet non-
consecutive, 6-year terms and every two years, 33% of the members
retire.
The House of the People, known as the Lok Sabha, is considered the lower
house of Parliament and has a constitutional limit of 552 members. The
President may appoint 2 of these members from the Anglo-Indian
community, if it is decided that this population is not represented in this
legislative body. Other reserved seats include: 84 for representatives of
the Scheduled Castes and 47 for representatives of the Scheduled Tribes,
both are groups of historically disadvantaged indigenous populations.
Representation in the House of the People is further determined by state
and territory population size and general election results.
Although the legislative branch is responsible for passing new laws and
regulations, its work must be reviewed and approved by the judicial
branch before it may become law. The legislative branch does have some
authority over the executive branch of government.

Executive Branch

The executive branch is responsible for the daily management of


government activities. This branch is made up of the Council of Ministers,
who are selected by Parliament, the President of the country, and the
Prime Minister.
The President leads the Council with guidance from the Prime Minister and
appoints a number of seats, including: state Governors, Attorney General,
Chief Justice of the Supreme Court, Chief Election Commissioner, and the
Cabinet Secretary. Legally, the President also acts as Commander-in-Chief
over the military.
The Prime Minister serves as the Chief of Government, leader of the
political party with majority representation in Parliament, an advisor to the
President, and the head of the Council of Ministers. This position also has
the power to dismiss Ministers and propose new legislation to Parliament.

Judicial Branch

The judicial branch of government is similar to that found in other


European countries as it has retained many features from the British
colonial era. This branch works independently of the executive and
legislative branches. It consists of the Supreme Court of India, the High
Courts at the state level, and the District and Sessions Courts at the local
level. The leaders of the Supreme Court are appointed by the President,
these positions include the Chief Justice and 30 associate judges, who are
recommended by the Chief Justice of India.

Indian Economic System:


Economic Systems Do you remember the three questions that every country must
answer when developing its economic plan? 1.What goods/services will be produced?
2.How will goods/services be produced? 3.Who will consume the goods/services? The
way a country answers these questions determines what kind of economic system it
will have: TraditionalCommandMarket

3 All economic decisions are based on customs, traditions, & beliefs of the past.
People will make what they always made & do the same things their parents did. The
exchange of goods is done through bartering. Bartering = trading without using
money Some examples: villages in Africa & South America, the Inuit in Canada,
Aborigines in Australia

4 All economic decisions are made by the Government. The government owns most
of the property, sets the prices of goods, determines the wages of workers, plans
what will be made…everything. This system has not been very successful. More and
more countries are abandoning it. This system is very harsh to live under; because of
this, there are no PURE command countries in the world today. Some countries are
close: Cuba, former Soviet Union, North Korea, former East Germany, etc. All of
these countries have the same type of government: Communist! The government is
in control of everything.

5 Economic decisions are made based on the changes in prices that occur as buyers
& sellers interact in the market place. The government has no control over the
economy; private citizens answer all economic questions. In a truly free market
economy, the government would not be involved at all. Scary… There would be no
laws to make sure goods/services were safe. *Food! Medicine! There would be no
laws to protect workers from unfair bosses. Because of this, there are no PURE
market economies, but some countries are closer than others. Some Examples: US,
UK, Australia, etc.

6 Since there are no countries that are purely command or purely market, what
does that make them? Most democratic countries have some characteristics of both
systems, so we keep it simple and call them: MIXED Of course, most countries’
economies are closer to one type of system than another.

7 Factors of Production There are 4 factors of production that influence economic


growth within a country: 1.Natural Resources available 2.Investment in Human
Capital 3.Investment in Capital Goods 4.Entrepreneurship The presence or absence
of these 4 factors determine the country’s Gross Domestic Product (GDP) for the
year.

8 GDP is the total value of all the goods and services produced in that country in
one year. It measures how rich or poor a country is. It shows if the country’s
economy is getting better or worse. Raising the GDP of a country can improve the
country’s standard of living.

9 “Gifts of Nature” Natural resources are important to countries because without


them, countries must import the resources they need (can be costly). A country is
better off if it can use its own resources to supply the needs of its people. If a
country has many natural resources, it can trade/sell them with other countries.

10 To increase GDP, countries must invest in capital goods: All of the factories,
machines, technologies, buildings, and property needed by businesses to operate. If
a business is to be successful, it cannot let its equipment break down or have its
buildings fall apart. New technology can help a business produce more goods for a
cheaper price.

11 To increase GDP, countries must invest in human capital. Human capital is the
knowledge and skills that make it possible for workers to earn a living producing
goods and services. This includes education, training, skills, and healthcare of the
workers in a business or country.

12 People who provide the money to start and operate a business are called
entrepreneurs. These people risk their own money and time because they believe
their business ideas will make a profit. Entrepreneurs must organize their businesses
well for them to be successful. They bring together natural, human, and capital
resources to produce goods or services to be provided by their businesses.

13 Not every country can produce all of the goods and services it needs. Countries
specialize in producing those goods and services they can provide best and most
efficiently. They look for others who may need these goods and services so they can
sell their products. The money earned by such sales then allows the purchase of
goods and services the first county is unable to produce. In international trade, no
country can be completely self-sufficient (produce all the goods and services it
needs). Specialization creates a way to build a profitable economy and to earn
money to buy items that cannot be made locally.

After India’s independence in 1947, the government set up a command economy.


Starting in 1991, India began to lift some government control and allow citizens a
role in running some of India’s industries. Today, India has a mixed economy that is
moving away from a command system. India’s government makes some decisions
about agriculture and industry, but free enterprise and entrepreneurship are very
common.

31 India’s GDP is $4.7 trillion (US dollars). It is ranked 4 th in the world. The
country’s GDP has been growing at a rate of about 8.5% per year. The GDP per
capita (value of goods and services produced per person) is $3,800.

32 India’s fertile land and ample water supply are its most valuable resources. What
are India’s major natural resources? Coal, iron ore, manganese, mica, bauxite, rare
earth elements, titanium ore, chromite, natural gas, diamonds, petroleum,
limestone, & arable land India has the fourth-largest coal reserves in the world.

33 India’s Coal Mines

34 What percentage of the land is arable (capable of being farmed)? 47.9% About
half of India’s land can be farmed, and its most important crops are rice and wheat.
What are the major agricultural products? rice, wheat, oilseed, cotton, jute, tea,
sugarcane, lentils, onions, potatoes, dairy products, sheep, goats, poultry, & fish

35 Indian Wheat Fields

36 India has invested heavily in the factories, modern machinery, and technology
that make up what is known as capital goods. Now, India is one of the world’s top ten
industrial nations. What’s produced in India’s factories? textiles, chemicals, food
processing, steel, transportation equipment, cement, mining, petroleum, machinery,
software, & pharmaceuticals Service industries are also booming in India, with
thousands of people employed to handle technology questions, airline reservations,
and customer service help for customers around the world.

37 Textile Factory

38 India has a booming industrial and technological economy. This specialization


makes it possible for India’s economy to focus on the businesses that are the most
profitable in the world market. India’s chief exports include: petroleum products,
precious stones, machinery, iron and steel, chemicals, vehicles, & apparel

39 What percentage of the population over the age of 15 can read and write?
62.8% (Male – 75%, Female -- 50%) How long are students expected to stay in
school? Most students drop out of school when they are 11 years old. India has made
investment in human capital a major priority over the past few decades. Although
India’s literacy rate is low, the rate among children is much higher. India’s
investment in human capital will benefit the economy greatly in the future as
educated children enter the workforce.

40 Middle School Lunch

41 What percentage of people do not have jobs? 8.5% of India’s workforce is


unemployed. What percentage of people live in poverty? 29.8% of India’s population
live below the poverty line and cannot meet basic needs. In 2011, India had the
largest concentration of people living below the international poverty line of $1.25 of
all Asian countries.

42 Entrepreneurship is rising dramatically in India. India has a high rate of


entrepreneurship, partly because the government supports new business owners
with training and facilities.

UK Political System:

The ‘countries’ of England, Scotland, Wales and Northern Ireland have distinct cultures and
proud independent histories that identify them. Acts of Union passed centuries ago brought these
countries into one political union.

This union is what is formally known as the United Kingdom of Great Britain and Northern Ireland
– which is often considered a bit of a mouthful. The historical significance of the Union is
important because it underpins some of the political dynamics of the country and possibly
contributes as to why it has become so multi-cultural.

Norman Tebbit, once Member of Parliament, voiced a controversial opinion in 1990 that
suggested that a person’s origins were indicated by which national sports team they supported.

If you put this to the test today and ask a Scot which rugby team they support, their answer likely
won’t be England or Wales. Such proud differences are friendly, but the reasons for them stretch
back across centuries of historical conflict.

The politics in the United Kingdom operate within a ‘constitutional monarchy’ similar to some
other countries like Spain, Sweden, Thailand, Denmark, Japan, and the Netherlands to name a
few.  Whilst the Queen is head of state, the Prime Minister is head of government. Since 1999,
the UK government has shared executive powers with the devolved governments of the Scottish
Parliament, Welsh Assembly and Northern Ireland Assembly.

Each of the United Kingdom parliaments or assemblies has elected political parties.

In England, the most dominant are the Labour, Conservative and Liberal Democratic parties.
Meanwhile in the other regions notable parties are: The Scottish National Party in Scotland, Plaid
Cymru in Wales, and various unionist parties and Sinn Fein in Northern Ireland.

The UK Parliament in London is at the heart of the political system in Britain and is the legislative
body for the UK and British overseas territories.  Parliament has two legislative parliamentary
bodies, the House of Lords and the House of Commons.

The House of Lords includes three types of members, Bishops from the Church of England,
nobility (British honours system) and Law Lords (Judges). Its members are not elected and
appointed by the Queen on the advice of the Prime Minster. The House of Commons consists of
democratically elected Members of Parliament from various different political parties. Elections
are held every five years.

Below are brief introductions to the most well-known political parties in the United Kingdom.

Political parties in England

The Conservative Party (or Tory party) was in government for two-thirds of the twentieth century,
but it has been in opposition since losing the 1997 election to the Labour Party. Its modern
politics are considered to be ‘centre-right’.

The Labour Party was founded at the start of the twentieth century. In 1997 it won the general
election under Tony Blair, its first since 1974. The Party describes itself as the ‘democratic
socialist party’ and is considered to be ‘centre-left’.

The Liberal Democrats (Lib Dems.) are the third-largest party in the UK parliament. However the
Party has never been in government. Their ideology is described as giving ‘power to the people’
with politics considered to be ‘centre/centre-left’.

United Kingdom Independence Party (UKIP) has had a growing influence in the United Kingdom.
The party’s principal aim is the withdrawal of the UK from the European Union.

British National Party (BNP) is a ‘far right’ political party which is hugely controversial in the
United Kingdom. It aims to protect native British homogeneity by reducing UK immigration.

The Green Party’s radical politics are underpinned by core values to do with ensuring we look
after the natural environments around us.

Political parties in Scotland

Parties represented in Scottish parliament are, the Scottish National Party, Labour,
Conservatives, Liberal Democrats and the Scottish Green Party.

The Scottish National party is the largest party in the Scottish Parliament since elections in 2007.
It is a ‘centre-left’ political party.

Political parties in Wales


Parties represented in the Welsh Assembly include, Welsh Labour, Plaid Cymru, Conservatives
and the Liberal Democrats.

Currently Plaid Cmyru and Welsh Labour work together as a coalition government.

Political parties in Northern Ireland

The Northern Ireland Assembly elects the Northern Ireland Executive which consists of a number
of key ministers, including the First Minister. Each party has a share of ministerial positions.
 
Key political parties are: The Ulster Unionist Party, Democratic Unionist Party, Sinn Féin and
Social Democratic and Labour Party

UK Economic System:

In Britain anyone can sell pretty much anything (legal) to anyone with no
interference from the state. There is some oversight of businesses that
have safety implications, of course, but in terms of ownership, etc., there
is very little regulation.

It is very easy for foreign companies to invest in the U.K. As examples,


Nissan, Toyota and Ford all have huge plants in the U.K. Until recently so
did GM but they sold to Peugeot, so now Peugeot have huge plants here
(Vauxhall).

Britain as a country is a nation of traders, small and large, and we have


built our economy around that. We do also have a notable public sector.
At the last count, 5.4 million people were employed in the public sector,
compared to 26.7 million in the private sector. That means 16.8% are
employed in the public sector, but note that figure includes almost all
healthcare workers in the NHS.

The U.K. government takes 34.4% of GDP in tax (compared to 39.9% in


the US). So it’s about average in terms of the tax burden people have to
bear.

National debt is 81.58% of GDP, compared to 106.1% in the US.

So overall, the U.K. has a mixed economy whose private sector is more
liberalised than most western countries, is less indebted than the US,
takes less tax than the US and which manages to provide healthcare free
at the point of need. I think that’s pretty impressive.
Us

Key Difference: Indian Culture refers to the customs, traditions, religions


and set of rules that are followed in India, while the Western Culture most
commonly refers to culture that is followed in America and Europe.
This topic is always debatable and frankly there is never a winner as to
which culture is better. Both are different types of culture and customs
that are followed in different parts of the world. Indian Culture refers to
the customs, traditions, religions and set of rules that are followed in
India, while the Western Culture most commonly refers to culture that is
followed in America and Europe. Both the cultures differ from each other
in the traditional mindset, however, in today’s world both the cultures are
coming to a mix. The Indian Culture has been dealing with westernization
for a few decades now and the Western Culture has started developing a
taste for the exotic Indian food and yoga.

Indian culture can be broken down into two parts; traditional culture and
modern culture. Traditional Indian culture is the one that is followed in the
rural areas of India, while modern culture is in the urban areas. The
traditional culture has been on a continuous decline, with westernization
play a huge part in an attempt to bridge the gap between different
cultures. The Indian culture is one of the oldest cultures and has been
around for several millennia. It encompasses various different cultures
that are in the different part of the country.

Indian cultures place a lot of important on society; everything a person


does has an effect on society’s perception of the person. Everything from
going to a certain school, to dressing a certain way and even getting
married, reflects the type of person you are to the society. Major religions
part of the Indian culture includes Hinduism, Buddhism, Jainism, Sikhism
and even Catholicism. Family is the second most important part of a
person; from an early age a child is taught the importance of a family and
the part he/she is expected to play in the family. Girls are most commonly
taught about cooking, while boys are taught family business.

The Indian cuisine, now popular all over the world, has distinct and rich
flavors full of spices. The cuisine varies from region to region; northern,
southern, eastern, western and north-eastern. Food from each region can
be distinguished by uses of different herbs, spices and cooking
techniques. A variety of Indian food has also been influenced by Persians
and Mughals. India is also popular for its desserts, known as mithai.

Marriages also play an important part in a person’s life. Arrange marriages


still play a huge part in rural India, where families pick out a proper bride
and groom for the children to marry with their children’s permission. Love
marriages are gaining popularity in India specifically among urban areas.
Since a major importance is placed on family, Indian cultures suggest
living in joint families, where parents, male children, children’s spouses
and grandchildren, all reside in the same house. However, nuclear families
have started receiving more importance in urban families.
Clothing that is considered appropriate for women according to Indian
culture, includes salwar-kameez, chudidar, saris and clothes that are not
too revealing or tight in fitting. India is still a male-driven society and
gender equality is something that is still being fought for by women in
many rural places in India, where women are still considered lesser
compared to men. This is changing, are more women are fighting for their
rights to be considered equal in society. Indian culture is also popular for
its various different colorful festivals that take place throughout the year.

Western Culture received its start from the Ancient Greece and Ancient
Rome, which spread under the Roman Empire to different parts of the
world. It is heavily influenced by Christianity and was stagnant during the
Dark Ages. The Renaissance in the 14-17 century is considered to have
th

rebirth the western civilization, which was further promoted by the


Scientific Revolution and the Age of Enlightenment. In today’s definition
Western culture is most commonly associated with modern societies such
as US, UK and Europe.
The core importance of Western Cultures are placed on individuals, they
most commonly believe in making themselves happy first as an individual
rather than trying to placate the society. A person does as he wishes and
does all the things that make him/her happy, even if it does not please the
society. Major religions that influence the Western culture are Christianity
and Judaism. Similar to US being a melting pot for different types of
people from different countries, Western culture is also considered as a
melting pot of various cultures of different people from different countries.
It includes cultures from India, Latin America, Europe, etc.

Cuisine also varies in this culture; however, meat is the core ingredient in
almost all meals. Western culture includes cooking styles of Dominican
Republic, Puerto Rico, India, Italy, etc. Every person has their own way of
cooking a certain dish and ingredients can vary depending on the person.
The flavors also vary depending on the ingredients of the dish. Western
culture is mainly known for its popular fast foods such as burgers, tacos,
hot dogs, pretzels, etc.

Western cultures mainly believe in nuclear families, where once the child
reaches a certain age, they move out of their parents’ house into their
own home. A child receives independence at the age of 18 and is
considered as an adult at that point of age. Depending on the household,
a child can either continue living there until marriage or move out at the
age of 18. A child is also expected to start working at that age, at least
part time along with college.

In this culture, a person also has the freedom to choose who they want to
get married to, if they want to get married at all. All of the marriages are
consented and love marriages. A person is not forced into a marriage
under the consent of the parents. However, in the olden days, mainly for
women, fathers used to choose an appropriate suitor.

 A number of different festivals are also celebrated in the Western culture.


These religions mostly have religions backgrounds such as Christmas
(when Jesus Christ was born), Easter (when Christ was resurrected), All
Saints’ Day, Valentine’s Day and Thanksgiving Day. Many festivals in
Western cultures have lost the true meaning and have only become a
commercial holiday, such as Valentine’s Day and Halloween.

In Western cultures, there is no differentiation between men and women


as both are considered equal in today’s society. Though prior to this,
women were considered lesser to men, it has not been so since the 1970s.
Women also have the freedom to choose what they wish to wear; they are
not limited to certain boundaries of dressing style. They are also free to
wear revealing clothes, though not allowed to be fully nude in public.

Each culture has a set of negative and positive points. They are similar to
the two sides of the same coin. No one culture ever surpasses the other
culture, as it all depends on perception; to each person either culture
could be better than the other one. Many people these days opt to take
positive points from both the cultures and live as it suits them.

 
Indian Culture Western Culture

Definition Indian culture is the Western culture started


traditional mindset of from the Ancient Greece
and Rome, which then
spread all over the world
people that reside in
under Roman rule. It was
India. It is the customs,
then encouraged by the
traditions, ceremonies,
European civilization and
festivals, religions of India
now refers to modern way
of thinking

Though according to
historical records
Indian culture is one of
,western culture began
the oldest cultures in the
Origin with Ancient Greece and
world. The traditions are
Ancient Rome, it is
several millennia old
considered as a modern
culture to many people

Hinduism, Buddhism,
Religions Christianity, Judaism
Jainism and Sikhism

Indian food is heavily Basis of food is meat; it is


spiced and is rich in an essential part of every
Cuisine
flavor. Major emphasis is meal. More emphasis is
put on having lunch placed on have dinner

Traditional people usually


prefer joint-families, while
Most people believe in
Family modern people are now
nuclear families
living in nuclear-like
families

Festivals Holi, Diwali, Navratri, etc. Christmas, Labor Day,


There a whole lot of Easter, Halloween etc.
festivals that are based Also due to it being a
on different events in the
melting pot a whole of
history; modern festivals
other festivals are also
are being accepted such
celebrated
as Christmas     

Arranged Marriages are


Love marriages are more
Marriages more common, compared
common
to love marriages

Society plays an active


Society does not take an
part in a person’s life.
active part. People take
Every decision that a
Society decisions depending on
person takes , reflects
what they want, not what
what the society thinks
the society thinks
about it

Women are still


considered unequal to
Women are equal to men
Gender Equality men though acceptance
in society
of westernization is
changing this idea

Still have various castes,


No such thing as castes,
Castes where one caste is lesser
all people are equal
than the other caste

A person can wear


Clothing should not be
Clothing clothing according to
revealing or tight
what they desire

Music Religious, classical, folk, Is a melting pot and mix


popular, bollywood and of all kinds of music from
all over the world;
includes rap, hip hop,
pop music
pop, metal, rock, soft
rock, alternate, etc

The social hierarchy


Hierarchy can be
cannot be challenged.
Hierarchy challenged at any point
(ex: Boss has final
by anyone
decision)

One of the most debated topics in competitions and group discussions is


Indian Culture Vs Western Culture. They are diametrically opposite to each
other. As a coin has two sides, both cultures all have some merits and
demerits. Indian culture is a mix of diversities in customs, rituals,
traditions, language, etc., that varies from region to region within the country.
It is one of the oldest and a combination of various cultures.

On the other hand, Western culture, it is quite advanced and open. The
norms, beliefs, values, traditions, customs and practices are greatly inspired by
European culture. Moreover, Western Culture includes British culture, French
culture, Spanish culture

In this article, you will find the most important differences between Indian
Culture and Western Culture.

Content: Indian Culture Vs Western Culture


1. Comparison Chart
2. About
3. Key Differences
4. Conclusion
Comparison Chart

BASIS FOR
INDIAN CULTURE WESTERN CULTURE
COMPARISON

Meaning The culture which is followed in The culture which is


India, is Indian culture. followed in most western
countries like USA,
Spain, Canada, Europe
etc. is known as Western
culture.

Religion Hinduism, Islam, Christianity, Christianity, Judaism.


Sikhism, Buddhism, Jainism.

Family Joint family Nuclear family

Music Folk, Classical, Sufi, Bollywood Hip-hop, Jazz, Blues,


music is liked in Indian culture. Rap, Heavy metal, Rock
music is appreciated in
western culture.

Equality Woman are considered inferior Both man and woman


than man, however the thinking are considered equal.
is changing with the effect of
westernization.

Languages Hindi is the highly spoken English is widely spoken


language, but there are many in western countries,
other languages which are followed by French and
spoken in different areas like Spanish.
Telegu, Tamil, Marathi, Punjabi,
BASIS FOR
INDIAN CULTURE WESTERN CULTURE
COMPARISON

Bengali, Bihari, Urdu etc.

Relation with Every individual is closely Individual is not much


family attached to their family, they attached to their family,
respect and care about family they leave their parent's
more than themselves. home by the age of 18.

Society In India, people kill their own They are open minded
needs and desires because they and gives priority to
assume in advance, what the making themselves
society will think? happy.

Marriages Arranged marriages are Love marriages are


preferred. common.

Clothing Traditional clothing depends A person can wear


upon region and religion. whatever he / she likes.

About Indian Culture


Indian Culture is the ancient and one of the most popular cultures in the
world. India is very well known for its rich cultural heritage which is a
combination of customs, traditions, lifestyle, religion, languages, rituals,
cuisine, etc. depending upon area. Here you can see unity in diversity like
people belonging to different religions live happily. Guests are considered God
here, people welcomed them with joined hands and a smile on their face. Not
only the guests but here people worship animals, statues, rivers, stones, trees,
kids, etc.
Indian Culture is now divided into two categories which are traditional and the
modern one. In traditional culture, people give more importance to their
society. Community comes first according to them, but this scenario is
changing slowly with the impact of westernization. About 3-4 decades ago,
only arranged marriages are common, where the parents of the bride and
groom choose the spouse for their child and then decides about the marriage
but now love marriages are also equally respected.

There are so many festivals celebrated in the country like Holi, Diwali,
Dusshera, Eid-UL-Fitr, Christmas, Baisakhi, Navratri, Muharram, etc. Here
you can see the variety of clothing depending on the region. The Indian
woman prefers Saree or Salwar Kameez with dupatta whereas Dhoti Kurta,
and Kurta Payjama is the traditional outfit of men in India.

Here, transparent, revealing and tight fit dresses are not likened. Hindi is the
most popular language of the country, but there are 122 major languages
which are spoken in India. In India, there are is a wide variety of cuisines like
northern, southern, eastern, western, etc. which differ in spices and ways of
making them. Indian sculpture, architecture is also world famous.

About Western Culture


Western Culture is referred as the modern and advanced culture in the world.
The main pillars of the western culture are capitalism, individualism, rights,
ethical values, etc. You can see western culture in America, Germany, Spain,
Europe, etc. Here most people belong to Christianity and Judaism. People give
more importance to their wants, needs, desires and happiness. Nobody here
has time to think what other people thinks about them because they are busy
in doing their own business.

If we talk about marriages, love marriages and consented marriages are very
popular in western countries. Here people are allowed to have
multiple partners. They are very frank and open in this regard. People do not
have a strong bond with their family; they leave home after reaching the age of
18 to become self-dependent. Youngsters learn and earn at the same time.

Western architecture, paintings, and music are highly admired across the
world. Ballet dance and ballroom dance are the popular dance forms here. In
western countries, people are more concerned about their health, and that is
why they prefer heavy lunch and a light dinner. Their food contains less oil
and spices.
When its about clothing, people like to wear what the desire, there is no
restriction on wearing anything. English, French, American, Spanish, etc. are
the most common languages spoken in the Western countries.

Key Differences Between Indian Culture and


Western Culture
The following are the major differences between Indian Culture and Western
Culture

1. The culture which is prevalent in India is known as Indian Culture. The


culture, widespread in the western countries is known as Western
Culture.
2. Indian Culture has a variety of religions like Hinduism, Islam, Sikhism,
Christianity, etc. while in Western Culture the people mostly belong
to Christianity.
3. In Indian Culture, joint families are common. Conversely, In Western
Culture, small families are there.
4. The traditional Indian outfit is worn in Indian Culture. In contrast to
Western culture, there is no such traditional outfit.
5. A variety of Folk, Classical, Bollywood songs is preferred in Indian
Culture. On the other hand, Western Culture promotes Hip-Hop, Jazz,
Blues, Rap, Heavy Metal and Rock music.
6. Hindi is mainly spoken in Indian Culture but in the case of Western
Culture, English is spoken in a high ratio.
7. Indian Culture is not that more open as compared to Western Culture.
8. Indian Culture gives more importance to society as compared to an
individual, however in Western Culture, society does not take part in the
life of an Individual.

Conclusion
Both Indian Culture and Western Culture are right at their places. There is a
lot to learn from both the cultures. For last few decades, Indian culture has
been influenced by the western culture, and they are adopting the merits of the
western culture like cleanliness, equal rights for both men and women,
frankness, etc. which helped in removing the shortcomings of Indian culture.
Similarly, western culture is also getting an Indian touch regarding Indian
cuisine and yoga.
U US and India differences in business culture

Unlike leaders in the US, Indian executives practice their values and assimilate them into
all spheres of their lives. They integrate religious teachings and perspectives into their
business mission. There exists a psychological reciprocity with life itself: a genuine
desire to give back because of how much they have received.

Authenticity is speaking from one’s heart without fear. As a nation, India has spiritual
courage. It is not uncommon or uncomfortable to discuss a spiritual dimension in a
business meeting. The discussion provides a framework to weigh decisions. Indian
executives know who they are at their core. They easily speak from the heart and are
committed to developing themselves and others. Education in both business and
spiritual matters is ongoing.

People strive to realize their full potential. Authentic leadership is a legitimate academic
topic, heavily discussed and written about over the past decade. There is general
agreement that leaders become more authentic and in the moment as they increase
self-awareness. Due to a culture steeped in religion, Indian executives are more
naturally introspective.

Authenticity has long been an interpersonal building block in Indian business culture.
Often we are asked about our observations of India. Our first answer is that “India’s
culture is their greatest export”. India’s executives display a mature attitude towards
dealing with the full spectrum of life. Developing trust takes longer in India, but once
developed, it is deep and real.

We have also observed that a common business challenge for India is their hierarchical
organizational structures. This cultural phenomenon results in a high individual
achievement drive and a lack of emphasis on performing well in teams. The issue of
hierarchy presents itself when everybody strives for individual performance over
collaboration and team-based performance.

The goal is not for team success but in seeking individual recognition. In hierarchical
organizations, levels of power, authority and prestige are sometimes subtle but very real.
As one CEO shared “It exists and you cannot wish it away”.

Over the past twenty years, the US has evolved to where team-based performance is
taken for granted. High performance teams are what drive the US work experience. The
belief is that collective intelligence and collaboration are superior to individual
performance.
Organizations define a common purpose and identify shared goals with mutual
accountability and rewards. Compensation and incentives are typically tied to the
achievements of the team. Recently, an Indian executive went through our coaching and
training program. He spent his entire life in India but was transferred to the US and is
now working in a global US-based IT consulting firm. He stated that his biggest
challenge was to appreciate how team-based the US is. He commented that in India,
performance appraisals are all about individual goals.

In the US, performance appraisals are all about your contribution to the success of the
team. It follows that people operating in a system built upon hierarchies tend to make
decisions that benefit their own interests rather

than the organization as a whole. Hierarchies also negatively impact innovation, which is
essential to India’s competitiveness and ambitions.

Innovation is driven by corporate cultures that promote open communication and


thinking out of the box. Engaged employees feel a sense of influence… bottom up
thinking is encouraged. India is a remarkable country, abundantly

filled with highly intelligent people. Our impression of the business leaders is uniformly
positive. We are constantly impressed with the deep thoughtfulness, wisdom and
spiritual qualities of the people we have been so fortunate to meet.

We appreciate India’s history, the system of societal status and how this impacts and
influences business structure and style. But we do believe that flattening hierarchal
organizational structures and migrating from individual to

team-based performance are areas where India can grow. Our goal as trainers and
leadership coaches is to encourage new ways of thinking.

India has incredible wisdom and the world, particularly the US, needs more of the
spiritual authenticity that India possesses. Indian business could benefit from a greater
spirit of collaboration and teamwork, a mindset that drives most successful companies.
As our relationships deepen and our cultures have greater interaction, we hope that both
countries will be open to learning and growing from each other.
Cross-cultural studies are studies in which researchers try to figure out whether a certain
behavior, belief, practice, etc. transcends cultural boundaries or differs from culture to
culture. The disadvantages of these studies include: ... Researchers may display such
beliefs, and this may cause bias.

Two approaches to the interpretation of and theorizing about cross-


cultural differences are identified. In the individual-level approach, cultural
differences are assumed to be consistent with individual differences within
each of the cultures included in the cross-cultural comparison. The use of
antecedent variables to eliminate alternative explanations based on
biases is reviewed and some problems noted. It is suggested that explicit
theories be used to guide the selection of antecedent variables to
minimize the impact of cultural biases. In the second approach, the
culture-level approach, culture is the unit of analysis and there is no
assumption regarding the correspondence between culture- and
individual-level relationships. Two examples are given to illustrate the
potential usefulness of this approach to developing concepts and theories
that are very different from those derived from the individual-level
approach. The problems of bias in this level of analysis are also discussed.
Finally, it is argued that in cross-cultural psychology the individual-level
approach dominates, but we should pay more attention to culture-level
research. This approach may lead to the development of concepts and
theories that arc not likely to be produced by mono-cultural works.
First, the role of culture in intercultural communication is examined. We offer a
concise presentation of the history of cross-cultural and intercultural communication
as a research field, and then continue by offering an outline of the basic idea of
culture as it is applied in studies of intercultural communication. We introduce to
some approaches which are currently used in studying culture. Then we outline how
cultural research and qualitative research intersect conceptually. [2]

The next section, which is dedicated to the analysis of empirical reality in qualitative
research, is mainly focused on the role played by culture in the information gathering
process. In particular, and using a very generic approach, some theoretical
contributions are presented which illustrate the role that culture plays in determining
the content of the information which is assembled, the interpersonal climate which is
established, and the language through which the world of facts is approached. The
section does not examine specific techniques or strategies but rather it identifies
some elements which may influence the way culture enters and influences the
research process. The section also includes the relation between culture and the
processes of analyzing and interpreting reality, and offers a brief summary of some
of the principal theoretical approaches applied for analyzing culture and their
backflow on the research practice in an intercultural context. [3]

At this point we would like to emphasize the necessarily generic character of the
present work, since the complexity and the theoretical richness which underlie the
concepts "culture" and "qualitative research" would really justify the writing of a
separate article for each of the sections we present here. Thus, accepting the risk of
offering, at times, what some might consider a rather superficial account, we have
tried to outline a more general framework from which the conceptualization of culture
and its relations with the process of qualitative research in the context of intercultural
communication may be addressed. [4]
2. The Role of Culture in Researching Intercultural
Communication

2.1 A brief history of the field of intercultural communication research

Intercultural communication is a scientific field whose object of interest is the


interaction between individuals and groups from different cultures, and which
examines the influence of culture on who people are, how they act, feel, think and,
evidently, speak and listen (DODD, 1991). As described by VILA (2005), intercultural
communication may be defined as a communicative process involving individuals
from reference cultures which are sufficiently different to be perceived as such, with
certain personal and/or contextual barriers having to be overcome in order to
achieve effective communication. Even if the origins of the study of intercultural
communication can be situated in the years following the end of World War II, and
coincide with the creation of the United Nations (1945), it is generally accepted that
Edward T. HALL (1959) was the first to use the term itself. Most of the work which
1)

was carried out in the 1960s and 1970s was very much under HALL's influence,
together with that of KLUCKHOHN and STRODTBECK (1961). During the 1970s the
field flourished, and the most notable works were possibly that of CONDON and
YOUSEF (1977), as well as SAMOVAR, PORTER and JAIN (1981) who were the
first researchers to systematize the area of investigation. During the 1980s and
1990s publications were focused on deepening the outreach of theory and on
refining the applied methodology (CHEN & STAROSTA, 1998). [5]

LOMAS, OSORIO and TUSÓN (1993) divided the various areas of study (together
with the pertinent theoretical contributions) into four blocks:

1. the analysis of the communicative process—among the most significant


contributions here are the work of GUDYKUNST (1989, 1992, 1993,1994), KIM
(1977, 1988, 1992) and CASMIR (1991,1993, 1999);

2. the role of language in intercultural communication—here the work of


WITTGENSTEIN (1953) and DODD (1991) are seminal;
3. the cognitive organization of the communication process—stimulated by
CHOMSKY (1957,1968), FODOR (1986) and VYGOTSKY (1977, 1979); and

4. the development of interpersonal relations, which includes contributions from


authors like ALTMAN and TAYLOR (1973) and TING-TOOMEY (1984, 1999). [6]

The influence of quantitative methodologies on studies about intercultural


communication was hegemonic until the 1990s, when the publication of the journal
"International and Intercultural Communication Annual" began to promote
methodological pluralism, opening the doors to the use of qualitative methodology.
[7]

2.2 Culture as applied to cross-cultural and intercultural


communication

There have been numerous attempts to define the meaning of the term culture
following the classic proposal of TAYLOR in 1871. But, as GUDYKUNST and TING-
TOOMEY (1988, p.27) point out, "no consensus has been achieved when it comes
to formulating an interdisciplinary definition which can be accepted across the
diverse fields of study." The sociologist PEDERSEN (1997, p.159) also illustrated the
difficulty in defining culture when, following an extensive literature survey he states
"[p]eople use culture in the same way as scientists use paradigms (...) to organize
and normalize their activity (...), the elements of culture are used, modified or
discarded depending on their utility in organizing reality." [8]

KEESING (1974), using an anthropological approach, was able to distinguish


between two main currents: one which considers culture as an adaptive system, and
a second one, which treats culture as a symbolic system. Given that both
approaches, when taken separately, present serious limitations when it comes to
capturing the complex situations which can be found in the context of cross-cultural
and intercultural communication, authors like ADLER (1975), KIM (1988) or
PEDERSEN (1994) have proposed the use of an interactive approach wherein they
define culture as the universe of information that configures the patterns of life in any
given society. [9]
FRENCH and BELL (1979) in their classic "Iceberg Model" identify the behavioral,
cognitive and emotional components of culture, and these include values, conceptual
systems, behavior and both material and symbolic artifacts. On this base, ANEAS
(2003, p.120) synthesized as a definition of culture "the set of knowledge, values,
emotional heritage, behavior and artifacts which a social group share, and which
enable them to functionally adapt to their surroundings." Thus culture affects us in
the way we interact with our environment, influencing both how we construct it, and
how we understand it. [10]

Clearly the construct "culture" is one which is under continuous modification in the
different disciplines in which it is deployed, and especially when it is applied in the
context of the processes of globalization and diversity which characterize modern
societies. We can, however, identify two main approaches to the use of the term:

1. a traditional conception, which embodies a more popular and static approach


and identifies culture with a group of "products" (knowledge, skills, ...) that a
community has generated historically, (the "expressive" culture), and

2. an extensive and instrumental conception (the way of being of a community,


the conceptual model in which the world is interpreted and the culture is situated)
which incorporates a more dynamic use of the term. [11]

The first conception leads back to a series of concepts which have a more
"quantitative" interpretation, in that they serve as a synonym for acquired knowledge.
Tacitly this leads us back to the idea of culture as something that people "possess,"
and to considering it as a static "given" whose development is seen as linear and
progressive, with outputs which can be expressed in terms of accumulation. Such
conceptualization can lead to a process of stereotyping of cultural traits where the
"other" is characterized in terms of the most trivial and superficial elements. From
this cumulative and static perspective a hierarchic conception of the relation between
cultures (based, for example, on social prestige and/or power) is sometimes
deduced. [12]

The second conception could be described as being more complex given that it
incorporates more dimensions. It understands the term culture as the instrument by
means of which we relate to the world and interpret it. According to this view, culture
is not something which we "possess"; rather cultures form an inherent part of the
person, and it is culture which bestows individual and collective identity: a complex
identity which is articulated across multiple social belongings. It is, then, a
mechanism for understanding and interpreting the world which acquires
instrumental, adaptive and regulatory meaning. [13]

As a consequence we need to recognize that the classes of social interaction which


are examined in studies of cross-cultural and intercultural communication are the
result of a socially constructed process, and form part of an individual-collective
dialectic, possessing inherently multiple meanings. The meanings produced are
constantly being modified and reformulated, and are the emergent product of the
perpetual interaction of many cultural perspectives and social situations. It is to these
systems, processes and schemas that large parts of the qualitative research efforts
in intercultural communication have been directed in an attempt to understand and
interpret the diverse cultural practices and representations which can be identified.
Finally, we should never forget the social, political and economic context that
determines how differences are valued. Interpreting such interaction processes
should also be considered as a priority activity in studies of cross-cultural and
intercultural communication. Thus, even if it is accepted that culture gives meaning
to reality and to the existence of differences in attitudinal, affective and behavioral
patterns between different cultural groups, as has been systematically documented
in works which are now classics like Man and Culture of Ruth BENEDICT (1967), it
is nonetheless true that belonging to a group does not mean, always and
necessarily, the automatic presence of one or another form of behavior or pattern of
communicative interaction. We need to bear in mind, then, that another of the
characteristics of "culture" is that it is differentially distributed, and that not all the
members of a given cultural group adopt, live or reflect their common culture in an
identical way in every moment and life circumstance, nor do all members of the
same group demonstrate the same feeling of identification. Viewing cultures in this
way would rapidly lead us to adopt the most simplistic of cultural stereotypes, or fall
into what STANFIELD (1993, p.21) calls "the fallacy of the monolithic identity" which
consists in failing to recognize that differential identities exist among the members of
any group. [14]
2.3 Conceptual approaches to the study of culture

According to TRIANDIS (2000), research that studies culture and, more specifically,
cross-cultural and intercultural communication in its various forms and social
contexts, can approach the theoretical foundations and methodological design of
their work from three different perspectives: the indigenous one, the cultural one and
the cross-cultural one.

1. The "indigenous" approach focuses on the meaning of concepts in a culture


and how such meaning may change across demographics within a given culture
context. The focus of such studies is the development of knowledge tailored to a
specific culture without any special claims to generality beyond the confines of that
particular cultural context. The main challenge with the indigenous approach is the
difficulty involved in trying to avoid the influence of pre-given concepts, theories and
methodologies and therefore the difficulty of determining what the term indigenous
(ADAMOPOLOUS & LONNER, 2001) really means in any given culture.

2. The "cultural" approach is used to describe those studies which make special
use of ethnographic methods. More traditional experimental methods can also be
used in conjunction within this approach. Here again the meanings of constructs in a
culture are the main focus of attention and there is little of direct comparison of
constructs across cultures. The aim is to advance the understanding of the individual
in a sociocultural context and to emphasize the importance of culture in
understanding his or her behavior. The challenge with this approach is a lack of a
widely accepted research methodology (ADAMOPOLOUS & LONNER, 2001).

3. TRIANDIS (2000) states that, when using "cross-cultural" approaches, studies


obtain data in two or more cultures making the assumption that the constructs under
investigation are universals which exist in all of the cultures studied. One positive
point about this approach is that it purports to offer an increased understanding of
the cross-cultural validity and generalizability of the theories and constructs under
investigation. The main challenge, however, comes from the need to demonstrate
the equivalence of the constructs and measures used, and to minimize the evident
biases that may threaten valid cross-cultural comparisons (ADAMOPOLOUS &
LONNER, 2001). Thus not only does the researcher conceptualize and
operationalize, but also, and in addition, the differential factor is taken into account,
that is to say, the way in which one and the same construct functions in a variety of
different cultures. [15]

Indigenous and cultural approaches focus on emics, or the things which are unique
to a given culture (ÆGISDÓTTIR, GERSTEIN & CANEL, 2008, p.190). These
approaches are relativistic in that their aim is the in-depth study of the local context
and the meaning of constructs without imposing a priori definitions on the constructs
themselves (TANAKA-MATSUMI, 2001). [16]

Scholars working within these approaches usually reject claims that the theories they
work with are universal. On the other hand, in the cross-cultural approach the focus
is on etics, or factors that are universal across cultures (BRISLIN, LONNER &
THORNDIKE, 1973). Here the goal is to understand similarities and differences
across cultures, and the comparability of cross-cultural categories or dimensions is
emphasized (TANAKA-MATSUMI, 2001). Summing up, emics focus on "the native's
point of view"; etics focus on the "comparative cross-cultural point of view." Emics
and etics are perhaps the two most crucial constructs in the study of culture
(BHAWUK & TRIANDIS, 1996, p.23). TRIANDIS' classification, and the references
2)

to "emic" and "etic" questions remind us that "MALINOWSKI's dilemma" is still as


valid today as it ever was, and that the tensions between "cultural specificities" and
"universal-general" continue to remain a challenge for the qualitative approach, and
an even greater one, if that is possible, in the area of cross-cultural communication.
[17]

Having presented the conceptualization of culture in studies of cross-cultural


communication, and examined how the issue of culture is handled in these studies
we will now pass on to another key aspect of the relationship between culture and
qualitative research into cross cultural communication, and that is how culture makes
its presence felt in the process of qualitative research. [18]

2.4 Culture and qualitative research

There is more to qualitative research than simply applying a given method to the
assembly and analysis of information. Behind any decision to apply a given
methodology lies a series of epistemological and theoretical presuppositions which
sustain and orient the whole research process. Such presuppositions range from the
underlying conception of reality, to the nature of knowledge itself, to the questions to
be studied and to the various methods to be applied. For this reason GUBA and
LINCOLN (1994) describe qualitative research as being not only a set of
interpretative research techniques but also a discursive space, or meta-theoretical
discourse. [19]

Despite the difficulty involved in formulating a consensually grounded set of general


characteristics to define qualitative research, the contributions of SILVERMAN
(1997) and LINCOLN and DENZIN (2000) offer a good starting point for examining
the interests which impregnate the qualitative research approaches and help to see
the influence of the culture within qualitative research process. [20]

According to SILVERMAN (1997, p.1) "[i]t is necessary to expand our conception of


qualitative investigation beyond questions related with subjective meaning and
broaden research towards dimensions related to language, representation and social
organization." And LINCOLN and DENZIN argue (2000, p.1048):

"At the present time, research is though of as being a moral act, or a moral discourse,
which leads us towards a dialogue about ethics, vulnerability and truth. The human and
social sciences have been converted into a space where it is possible to converse in a
critical fashion about democracy, race, gender, class, nation, liberty and community." [21]

These characterizations of qualitative research move us towards the methodological


terrain in which research into cross-cultural and intercultural communication can
develop, and there we find a number of key elements to consider. [22]

The attention that qualitative research devotes to context reminds us that human
experience takes place in very clearly delineated social spaces, in such a way that
events and phenomena cannot be adequately understood if they are separated from
those spaces. This is why the qualitative researcher focuses his or her attention on
natural contexts, trying to remain as faithful as possible to those contexts. The
"contexts" in which qualitative research develops should not be considered,
however, as "acultural" space. Culture, explicitly or implicitly impregnates the events,
experiences, and attitudes that form the object of the research. [23]
Experience is approached in an overall and holistic way, and the person is not seen
as simply the sum of a collection of discrete and separate parts. [24]

The researcher play a fundamental role of the in the process of information gathering
and data analysis. That is, in qualitative studies the investigator is constituted as the
principal instrument in the process of information gathering, in interaction with reality.

"Researchers need to observe what they have before them, forming a reference structure
and a set of intentions. The I is the instrument which unifies the situation and bestows
meaning on it (...). Knowing what to exclude involves having a sense of what is, and what
isn't, significant, and having a structure which makes the search for significance efficient"
(EISNER, 1998, p.50). [25]

This question implies a special competence on the part of the researcher for
addressing questions of sensitivity and perception and is also closely related with the
researcher's own culture, which determines what she or he sees, and serves as a
filter for interpretation. [26]

Another characteristic of qualitative studies is their interpretative character. EISNER


(1998) highlights the fact that interpretation has two meanings. On the one hand the
qualitative researcher tries to justify, elaborate or integrate the research results
within a given theoretical framework. On the other, the researcher wants the
participants in the study to speak for themselves, and to approach their singular
experience through the meanings and the vision of the world they possess by
offering what GEERTZ (1987) calls "dense description," and this is, in its turn,
impregnated with their culture. [27]

In addition to the above characteristics, interest has grown in questions related to


power, control, and the construction, interpretation and representation of reality, the
legitimacy of texts and the role of class, race, gender and ethnicity in research
processes. As a consequence of this, another fundamental characteristic feature of
qualitative research has emerged: reflexivity. Reflexivity implies paying attention to
the diverse linguistic, social, cultural, political and technical elements which influence
in an overall fashion the process of knowledge development (interpretation) in the
language and narrative (forms and presentation) and impregnate the production of
texts (authority and legitimacy). This also involves paying attention to the individual
being studied, recognizing the theoretical and personal assumptions which enter into
his or her actions, as well as the relation with the other participants and the
community in which the study is carried out (SANDÍN, 2003). That is what is involved
is making visible and explicit, among other factors, the role of culture, and its
influence in the process and outcome of the study. Thus the close relationship which
exists between culture and qualitative research should be clear, both from the
perspective of the researcher and from the reality being studied (subjects,
institutions, contexts, etc.). [28]

3. Methodical Challenges in Researching Cross-Cultural and


Intercultural Communication

Citing the view of BHAWUK and TRIANDIS (1996, p.31), the appropriate
methodology to apply in any given study into cross-cultural and intercultural
communication depends on the actual problem which is being investigated, on the
knowledge available to the researchers, on the degree of acceptance by those being
studied of the techniques used in the study, among many other factors. These
authors recommend emic approaches such as ethnographic techniques, systematic
observations, content analysis, and in-depth interviews when commencing a study in
culturally unknown scenarios with the objective of coming to know this reality either
in depth or from a holistic but unique perspective. When there is an interest in
generalizing the results or in facilitating possible comparisons between the works in
hand and other similar research, it is desirable, according to BHAWUK and
TRIANDIS (1996), to use etic approaches in which mixed or exclusively quantitative
methods are employed. That is, it would seem to be the case that in carrying out
qualitative research the use of emic type approaches is more appropriate. But this
should not be taken to mean that such research may not include recourse to an
objective instrument or the incorporation of a component more typically associated
with etic type approaches. [29]

In terms of the information gathering process it should be pointed out that the
researcher needs to keep constantly in mind the diversity of the elements in which
culture can manifest itself. In this sense the question of the extent to which culture
influences the approach, development and outcome of the information gathering
process needs to be asked. In order to offer a concise response to this question we
would refer to contemporary epistemological arguments. In general it is not accepted
that scientific knowledge reflects and describes the reality of an object in and of
itself, and that the object can be identified and grasped in a value free way
(CHALMERS, 1982). That is, an interpretative epistemology assumes the presence
of culture, among other factors, in the activities and processes which form part of the
approach to empirical reality. Today it is widely accepted that it is an error to imagine
that observational evidence enters our field of perception in a way which is totally
independent of the theoretical interpretation which is applied to it. Theories about
culture offer us important indications about the potential influence of culture in the
design and application of the differing techniques and strategies used in qualitative
research in order to proceed with information gathering. The contributions are
diverse both in terms of sources and in indications, so we will try to structure them
around four principal axes: the content of the information being gathered, the nature
of the interpersonal intercultural relations generated in applying a technique or
strategy, and the language in use in the research process. [30]

3.1 Content of the information being gathered

BHAWUK and TRIANDIS (1996, p.29) offer an interesting collection of insights and
recommendations when it comes to the content of interviews. Interviewing is one of
the fundamental techniques used in qualitative research on cross-cultural and
intercultural communication. One of the principal concerns when conducting an
interview is whether an emic or an etic approach is more appropriate—that is,
whether to ask different, tailor-made and culture-specific questions or ask the same
questions in all the cultural contexts being studied. If the same questions are to be
used, researches should avoid emic concepts. It is often useful to use random
probes. One should also examine what ideas the respondents have about the
interviewer, about the questions themselves, and whether the questions appear to
the respondents to be in some way biased are issues are discussed in detail by
PAREEK and RAO (1980). [31]

The interviewer's perspective can bias both what is observed and how it is observed.
In this sense BHAWUK and TRIANDIS (1996, p.28) argue that the most frequent
errors to be found in cross-cultural research are the result of the reactions of those
being observed to the observer, to the encoding system used and to the fact that the
definitions of boundaries for behavior were culture-specific. They also recommend
the use of multiple observers, encoding systems that have been pre-tested in a
variety of cultures and extensive observer training as being likely to reduce such
problems. [32]

3.2 The interpersonal intercultural relation climate

In referring to the interpersonal relations which inevitably develop during processes


of qualitative research into cross-cultural and intercultural communication there is an
extensive body of literature which has examined both the presence and the
manifestations of culture. [33]

Psychological factors associated with anxiety and its effects on intercultural relations
have been studied by numerous researchers. According to STEPHAN, STEPHAN
and GUDYKUNST (1999, p. 613):

"When individuals who come from different groups interact, they experience in one way or
another a certain preoccupation. This preoccupation can be due to the possibility of not
being sufficiently able to remain detached, fear of being negatively affected by the
encounter, apprehension about being the victim of misunderstanding, confrontation, etc.
The anxiety generated by all these possibilities can in and of itself create difficulties for the
interview and generate effects which negatively affect the relationship between interviewer
and interviewee." [34]

One of the most widely disseminated theories in the context of intercultural


processes when viewed from the psychological perspective is the theory of Anxiety
Uncertainty Management (AUM) developed by GUDYKUNST (1989, 1992, 1993).
AUM takes the view that managing the anxiety which is generated by uncertainty is a
process which exerts a fundamental influence on the efficacy of communication and
intercultural competence. This theory was initially developed by BERGER and
CALABRESE (1975) in their Uncertainty Reduction Theory (URT). The most
important axiom in this theory holds that:

"Uncertainty anxiety management has a direct influence on the efficacy of communication


in interpersonal and intergroup encounters. Individuals can communicate effectively to the
extent that they are able to manage their anxiety and that they feel themselves able to
predict the attitudes, feelings and behaviour of the interlocutor (or interlocutors) with a
certain degree of success" (STEPHAN, STEPHAN & GUDYKUNST, 1999, p.614) [35]

What this means is, that when it comes to setting up a qualitative research process
involving study participants from different cultures it is important to be aware of the
anxiety which, even if unconsciously, can affect all those involved. Such anxiety can
place limits on the communicative relations which are produced and influence the
other intellectual and relational processes which are developed in the research. 3)

Thus it is essential to be aware of such potential anxiety, to anticipate its influence,


and to incorporate strategies for reducing its impact, thus facilitating mutual
confidence and making the communication process more effective. [36]

Symbolic interactionism places considerable emphasis on the importance of


structuring intercultural interaction. It stresses the need for compromise in initiating
the interaction, the role of negotiation throughout the encounter, the significance of
the positions which each of the participants occupies, and the frameworks or action
guidelines they use, and which configure interaction as a ritual (VILA, 2005, p.55).
These contributions are especially necessary in the development of strategies for
contexts where (inter-)cultural interaction is especially intense and free, as, for
example, in the case of ethnographic studies. [37]

DODD (1991) outlined a theory of rhetoric which argues that the first studies in
intercultural communication had their origins in anthropology and rhetoric. This
theory facilitates the analysis not only of individual differences but also of the
properties of the context in which the interaction takes place. This makes it easier for
the researcher to identify those cultural traits and norms that need to be understood
to produce a better intercultural relation. [38]

There are examples of qualitative research where the existence of a good relation is
fundamental. This is the case, for example, in action research. If such action
research is realized in an intercultural context the key role of the relations between
the researcher and the participants of the study is fundamental. The importance of
negotiation, construction, mutual confidence between the various participants in such
transformative processes should constantly be borne in mind. In order to understand
the way in which this kind of relation may develop ATMAN and TAYLOR (1973)
present their theory of Social Penetration. It has been an important reference point
for analyzing the interpersonal relations dimension within the context of relations
between different cultures too. This theory holds that any interpersonal intercultural
relation between two or more interlocutors passes through five distinct development
stages: orientation, exploratory exchanges, affective exchanges, stable exchange
and mutual awareness. [39]

3.3 Language in the research process

The role of language is fundamental in cross-cultural and intercultural qualitative


research. We would like to give special attention to the mediating role of language in
the process. Language is the main medium in which information circulates and it
assembles itself as the message transmitter. [40]

In order to understand and interpret utterances or gestures in a given language, a


minimum degree of language equivalence between the language of those being
studied and that of the researcher is needed (LUSTIG & KOESTER, 1996;
SAMOVAR, PORTER & STEFANI, 1998). Clearly situations may easily arise in
which the lack of such equivalence is a real barrier to communication and
understanding for the research. These barriers extend from simple lexical non-
equivalence to an experiential non-equivalence, passing through various other
degrees of difficulty. [41]

The references to the role of language which are to be found in DODD's (1991)
theory of the coordinated management of meaning and rules are interesting and
relevant. DODD's theory holds that all human communication is by its very nature
imperfect. For him the objective of communication, in our case the communication
which is developed during the research process, is coordination, understood here as
a model of interaction between participants. [42]

The theory of cross-cultural communication offers a great heritage of knowledge and


resources to identify and understand communicative differences. For example,
GUDYKUNST and TING-TOOMEY (1988) or BENNETT (1998) proposed models of
communicative cultural styles. As VILA (2005, p.78) points out, differences between
verbal styles as well as affecting communication between people of different
reference cultures, may also, if ignored, lead to differences in interpretation. LUSTIG
and KOESTER (1996) have analyzed non-linear communication. For example, an
individual with a circular style may interpret another, who has a more lineal style of
discourse, as being simplistic or arrogant, while the latter may view the person with a
circular style as illogical or evasive. [43]

Some authors as EKMAN and FRIESEN (1969) or DODD (1991) have analyzed
problems of non-verbal gesture in intercultural interaction. In an interview or in a
focus group, a look or a gesture, even a smile, may signify something different from
one culture to another. In addition to influencing the effectiveness of the process of
attributing meaning to such gestures, these differences may also alter the
communication climate or influence the development of the research process, given
the possibility of reducing confidence, producing doubts, etc. [44]

3.4 Culture, analysis and interpretation in qualitative research

In this section we consider the presence of culture in the cognitive processes of


research. These processes include a wide spectrum of intellectual activities:
knowing, understanding, comparison, analysis, synthesis, evaluation. To what
extend does culture influence such processes? As ANDERSEN (1993, p.51)
suggests discussions of race, class, and gender need to be thoroughly integrated
into debates about research process and data analysis. This requires an
acknowledgment of the complex, multiple, and contradictory identities and realities
that shape our collective experience. [45]

First we will look at some theories and conceptual contributions which can provide
orientation. [46]

Contributions from theories that focus on the role of language in cross-cultural


communication have been significant in clarifying the part played by culture in the
processes of information interpretation (RODRIGO, 1999). The role of
WITTGENSTEIN (1953) has been fundamental here, since he was the first who
made the decisive break with the traditional separation between language and
thought, justifying this move with the argument that language is organized through
rules which are based on cultural use. It is precisely this structural organization
4)

which gives meaning to gestures and utterances. In this same sense, according
ERICKSON (1989), the base for theoretical constructions is the immediate and local
meanings of action as defined from the point of view of the social actors involved. In
other words, we interpret a reality, a given piece of information according to the
parameters of our experience in which our culture occupies a fundamental position.
Culture is the reason why a given phenomenon, a specific form of behavior can be
given a very different meaning according to the origin culture of the person analyzing
and interpreting the process. [47]

With respect to the relation between culture and theories of cognitive organization,
the contribution of constructionism to the processes of analysis, interpretation and
intellectual creation is worthy of special attention. Among the many contributions of
constructionism with special relevance to the relationship with culture we would
highlight the construction of mental schemas (COLL, MARCHESI & PALACIOS,
1990). Mental schemas constitute a cognitive system which enables us to interpret
the gestures, utterances and actions of others. Culture influences the organization of
the schemas developed by individuals with the justification that different visions and
interpretations of reality are culturally variable. In the same sense constructionism
stresses the importance of socio-cultural background in the higher order
psychological processes (VYGOTSKY, 1979) as an argument with which to
demonstrate the union of culture with cognitive processes and the relation between
learning, development and the contexts of personal relations. [48]

Another contribution to our understanding of the relation between culture and


cognitive processes comes from the tradition which studies the influence of roles and
stereotypes in the creation of mental schemas and social categorization (CASMIR,
1991). In this sense the process of social categorization favors positive biases for
"own-culture" groups and negative biases for groups belonging to other cultures
(GUDYKUNST, 1989). Summing up, theories of categorization and social attribution
facilitate the development of explanations concerning the perception and
interpretation of the behavior of others in intercultural contexts. [49]

Ethnomethodology, which focuses on the analysis of spontaneous conversation


seen as a social activity, considers language as a privileged instrument which gives
meaning to a situation. From this point of view reality is not discovered but rather
interpreted, constructed, negotiated and maintained through social interaction. This
focus suggests analyzing intercultural communicative situations from a constructivist
and interpretative perspective. [50]

The work of BHAWUK and TRIANDIS (1996, p.24) focuses on the level of analysis,
and suggests that, depending on the objectives being pursued in research into cross
cultural communication, it is possible to distinguish two levels of analysis: the
individual and the ecological. The etic-individual studies might include attempts to
show the universality of a phenomenon (LONNER, 1980); this might well be the
approach which is closest to the positivist methodologies often associated with
quantitative methodologies. The emic-individual studies might include studies of
subjective culture, such as the ones that established the meaning of the word
philotimo (VASSILIOU & VASSILIOU, 1973). Etic-ecological studies are holegeistic
(whole-world) studies described by NAROLL, MICHIK and NAROLL (1980). The
emic-ecological are attempts to show that certain cultures are high and other
cultures low on some variable; HOFSTEDE's (1991) study, for example, would fall
into this category. [51]

There is thus an extensive literature that attempts to demonstrate the influence of


culture in cognitive processes, and extrapolating, in qualitative research. The
researcher thinks, interprets and reasons on the basis of her or his cultural points of
reference. When faced with one and the same phenomenon two researchers can
arrive at opposing conclusions, and culture may be one of the factors which help to
explain this kind of situation. Language and mental maps are cultural elements with
which the researcher operates in the analysis and the construction of results. [52]

4. Conclusions

In this article we have attempted, from a general perspective, to address the issue of
how culture is conceptualized/manifests itself in the application of qualitative
research methodology to cross-cultural and intercultural communication. Despite the
numerous definitions of culture it can be asserted that the conceptualization applied
in cross-cultural and intercultural communication studies is characterized by its
complexity, dynamism and intersubjective character, and that in this
conceptualization it is possible to identify a multiplicity of components of which the
individual is not always aware. It has become clear throughout this article that culture
constantly makes its presence felt in the research process, and especially in the
context of qualitative research, starting with the theoretical-epistemological
foundations of such research, as well as in the process of approaching and
generating empirical data and in its analysis and interpretation. In the same way
cross-cultural theory has contributed elements which make such influences more
visible, with the result that it has become easier to accept, live with and manage this
influence. [53]

The current thematic issue of FQS seems to us to constitute an opportunity for the
research community to re-examine the way we look at alterity and at the same time
to develop research processes which broaden the opportunities for coexistence and
social justice in a multicultural world. In the course of this article we have constantly
drawn attention to the cultural relevance of social practices, as well as to intercultural
communication and its symbolic dimension. Our short review of the theoretical
questions which arise in connection with qualitative research as it interacts with the
construct "culture" attempts to stress the need to address the substantive areas of
intercultural communication and epistemology together. [54]

The fallacy of the monolithic view of identity alerts us to the need for prudence and
the importance of avoiding categorizing cultural studies of communication in
stereotypical terms, as built on folklore beliefs and essentialist in terms of culture. On
the other hand, it is already widely accepted in qualitative research that the
researcher becomes the "principal information gathering instrument," and thus some
of the objectives which have been identified for studies of cross-cultural and
intercultural communication are associated with the reflexivity of the researcher over
her or his own cultural biases together with the associated theoretical, and even
social and political standpoints. [55]

This also applies to the possibility of learning the meanings of cultural interaction on
the basis of transactions between different cultural worlds, symbolic systems,
individual and collective cultures. Perhaps the process of renewal of qualitative
research methods in the context of cross-cultural and intercultural communication
really needs to start with a reflection over the life history of the researcher given that
the researcher is also immersed in the norms, values and beliefs of the institutions,
communities and movements in which she or he functions, and which give
ideological form to the whole process. [56]

For the outlook of researching cross-cultural and intercultural communication we


would stress that culture is a "system" and not the sum of a collection of fortuitous
traits. It is an integrated whole which cannot be understood by examining its
components individually and in isolation. It is a dynamic whole which is in flux, and
constantly changing, and which reveals itself as being in interaction with the world in
a multiplicity of complex and diverse situations and contexts. Some authors, being
conscious of this, have gone so far as to propose the possibility of approaching the
study of human communication from the perspective of contemporary chaos theory
or from that of the complexity paradigm, a proposal which could well be a task which
could be explored in the future

Organisational culture assessment and comparison between the desired situation and the existing
one is a useful and efficient tool that can support the development of an organisation and the
achievement of sustainable performance. Below are the different models which are different from
each other and importance or advantages of each of the model:

THE FOCUS MODEL (THE MODEL OF COMPETING VALUES) The Model of Competing Values is called
this way because it is based on certain dimensions that have opposite values. Organisations need to
be adaptable and flexible, but, at the same time they also require stability and control. There is the
need for development, for attracting resources and for external support, but also for proper
management of internal information and formal communication. The model emphasises the value of
human resources in the organisation, but it also emphasises the need to establish the objectives and
an appropriate planning. The model was the creation of the American researchers R. E. Quinn and J.
Rohrbaugh (1983), but later it was adapted by K. Cameron and R. E. Quinn (1999) emphasising the
complex nature of organisational culture according to the following dimensions: internal/external
focus and stable/flexible structure. It is also known as the Focus model. The two dimensions create
four quadrants representing four sets of values that guide the organisational objectives in
accordance with the external environment and with the internal integration.

The upper left quadrant, called the human relations model is characterised by flexibility and internal
control. The emphasis is placed on the idea of cohesion and morals. The members are part of a
common social system or of a clan and they are united by the development of a sense of affiliation
and belonging to the organisation.

The upper right quadrant, also called the open system model is characterised by flexibility and
external focus. This adaptive adhocracy emphasises innovation, creativity, adaptation, development,
external support and acquisition of external resources. The members are united by inspiration and
challenge.
The lower right quadrant, also called the model of rational targets is characterised by predictability
and external focus. These organisations adapted to the market focus on competitiveness,
productivity, clear objectives, efficiency and achieving the goal. The members are united by
competition and orientation towards achieving goals.

The lower left quadrant, also called the internal process model or the hierarchical culture is
characterised by predictability and internal focus. The emphasis is placed on information
management, documentation, stability, routine, centralisation, continuity and control. In such a
culture, the members are united through internal controls that maintain the rules, policies and
procedures.

Each quadrant has some features that a company can choose and use to function effectively. In
other words, these quadrants are the basic assumptions, beliefs, values, and elements that make up
the culture. None of these quadrants - Collaboration (clan), Creativity (adhocracy), Control
(Hierarchy), Competition (Market) - is inherently better than the other, just as no culture is
necessarily better than the other. But some cultures may be more appropriate in some contexts than
others. The secret in using culture to improve company performance is to adapt it, or certain
component elements, to achieve organisational objectives.

Organisations are rarely characterised by a single type of culture. They tend to develop a dominant
organisational culture as they adapt and respond to the environmental challenges and changes.
Those companies that meet all four quadrants presented above are considered to be “balanced,”
able to achieve performance. The leaders of these organisations are able to balance the conflicting
requirements, suggesting that the high performance requires the simultaneous mastery of certain
seemingly contradictory and paradoxical capacities.

THE HUMAN SYNERGISTICS MODEL The Human Synergistics Model is a graphical representation in
an integrated conceptual model known as the Circumplex. Based on several acknowledged
psychological and management theories (including McClelland’s theory), this model was created by
the American Professor Robert A. Cook and the psychology specialist, J. Clayton Lafferty (1971),
known as the Circumplex model.

The model measures 12 styles and attitudes of leaders, as well as the organisation as a whole. These
are:

• humanist – encouraging – he/she is interested in the others and their development;

• affiliation – he/she shows interest in establishing relationships and in communicating with the
others;

• results – he/she likes to get good results and prefers challenges; he/she always asks itself “how can
excellence be achieved?”

• self-development – he/she is happy and self-confident, ready to try new things and he/she knows
his/her limitations and strengths well.

• approving – he/she is interested in the others’ opinions, he/she shows a “you get what you want
or give up” attitude;
• conventional – he/she obeys the rules and procedures and uses them to integrate into the
organisation;

• subordination – he/she needs the others’ support to make decisions and he/she doubts
himself/herself;

• avoidance – he/she avoids risks and prefers not to act in complex situations;

• opposition – there is criticism in the organisation that influences him/her and makes him/her feel
alienated;

• power – the leader’s attitude is guided by the motto: “I will the others what to do, because I do not
trust them”;

• competitive – he/she is subject to a lot of pressure because of the question: “what do the others
think about me?”

• perfectionist – the leader’s attitude is guided by the motto: “I can be better if I do everything
perfectly.”

The Circumplex Model is not a personality test. It is an instrument used to measure attitudes and
behaviours, styles adopted in the organisation. It works on the premise that you can choose a
particular behaviour in a given situation, actually renouncing what is inadequate, inappropriate in
your attitude. The styles presented are divided into three categories, within the circumplex:

Constructive styles (blue) - oriented towards staff satisfaction

Passive-Defensive styles (green) - promote people/security

Aggressive-Defensive styles (red) - show task achievement/safety

In constructive cultures, the achievement of the set tasks can lead to achieving personal satisfaction.

A balance is created between independent thinking, initiative taken and consensus and teamwork.
Individuals appreciate interhuman relationships; they are constructive and open in the relationships
between them.

In the passive-defensive cultures, the individuals’ behaviour is characterised by the need for security
and minimum predisposition towards risk. Individuals act in such a manner as not to injure the
others’ behaviour, avoiding any type of interpersonal conflict. The rules, procedures and orders are
fulfilled without question. In such a controlled environment the positions are well defined and the
supervision is intense. Managers do not emphasise the very good results, but they do not miss the
opportunity to show at any time any negative aspect of the employees’ activity within the
organisation.

Aggressive-defensive cultures emphasise the individuals’ defensive behaviour that reflects the need
to maintain the hierarchical position in the organisation and to reach the need of security through an
aggressive approach of the assigned tasks. According to Gerry Clarke’s opinion, the President of
Human Synergistics International, a specialist in organisational culture, in Eastern Europe the
aggressive-defensive culture is stronger than in North America, the same with the oppositional style,
information drawn from comparative studies conducted in over 40 countries in Eastern Europe,
Western Asia, Latin America and the USA. All types of cultures measured by this instrument have a
direct impact on the employees’ activity and on the company’s operation – they and also linked to
the staff satisfaction, motivation, teamwork, quality of products/services as well as other
organisational efficiency criteria.

THE DENISON MODEL Developed based on 20 years of studies and research, the Denison Model of
organisational culture describes a theory of organisational behaviour that emphasises the strong link
between culture and performance. The American Professor Denison, the creator of this model, has
emphasised the following cultural dimensions: Involvement, Consistency, Adaptability and Mission.
Each of these dimensions includes three other features.

Involvement – effective organisations empower employees, they count on teamwork, they develop
human skills at all organisational levels. Top managers, the executives and the employees are
actively involved in the work they perform and they feel they are part of the organisation. The
members of the organisation can influence, to a certain extent, the decisions that have an impact on
their work and they feel that the tasks performed lead to the fulfilment of the set objectives.

Specific features:

• empowerment: employees have authority, initiative and ability to manage their own work;

• orientation towards teamwork: the organisation counts on the team’s efforts;

• skills development: the organisation invests in the employees’ skills development.

Consistency – defines values and elements that form the basis of a strong organisational culture.

Organisations tend to be effective because they have strong cultures and they are coherent, well-
coordinated and integrated. The employees’ behaviour is based on a well-defined set of values and
the leaders have the skills necessary to reach an agreement even when there are very different
views. Consistency creates a strong culture that is based on beliefs, values, symbols that are
understood and supported by the staff. Consistency is a powerful source of stability and internal
integration resulting from a mind-set common to all members of the organisation and from a high
degree of compliance.

Distinctive features:

• core values: the existence of a common set of values;

• consensus: both general consensus and the ability to reconcile differences that occur;

• coordination and integration: although different, the members of the organisation work together
to achieve organisational objectives. If the first two dimensions refer to the internal integration
process supported by Edgar Schein, the following two points emphasise the organisation’s need to
external adaptation.
Adaptability – transforms the requirements of the external business environment into action.
Ironically, organisations that are well integrated are often the most difficult to change. Adaptable
organisations are those that take risks, learn from their own mistakes and have the ability and
experience necessary to create change. They are based on a continuous change of the system
leading to improved group skills in order to provide value to customers. Three features characteristic
to adaptability have an impact on organisational effectiveness:

• creating change: the ability to perceive and meet the requirements of the external environment
through change;

• customer orientation: the organisation understands and responds to the customer’s needs,
anticipating their future needs; this feature reflects the degree to which the organisation is
concerned with customer satisfaction;

organisational learning: the organisation receives, decodes and interprets the signals from the
external environment, turning them into opportunities to encourage innovation, information
collection and skills development.

Mission – defines a significant long-term direction for the organisation. Successful organisations
have a well-defined purpose and a direction defining the organisational and strategic objectives
which express the company’s vision for the future. The mission reflects a clear, concrete direction
both for the company and for its members. This dimension is characterised by three features:

• strategic direction: there is a clear strategy in the organisation that gives meaning and direction to
the employees;

• aims and objectives: the management sets ambitious, but realistic goals that are understood and
measurable.

• vision: there is a long-term vision that creates excitement and motivation among employees and
which is not affected by short-term objectives. As many other contemporary models of management
and organisational effectiveness, the Denison circumplex focuses on the contradictions that arise as
organisations achieve the internal integration processes and the external adaptation. For example,
the market-oriented organisations, towards the external environment, often have internal
integration problems.

On the other hand, those that focus on internal integration and on intensive control, have difficulties
in adapting to the external environment. Effective organisations are those that are able to resolve
these contradictions without resorting to compromises. The Denison model has two axes, a vertical
and a horizontal one, which have divided the model into four quadrants. The vertical axis represents
the degree and type of centralisation of organisational culture. The horizontal axis refers to the
organisation’s degree of flexibility. Denison’s research shows that the highest performances are
achieved by the companies that have strengths in all four quadrants. These are those that know very
well “why they exist” and which is the direction towards they go (Mission). The employees share and
support the company’s vision, they use their skills and abilities to achieve organisational goals
(Involvement). The model is often used as a diagnostic method in profiling organisations to highlight
strengths and weaknesses and to suggest ways in which organisational culture can influence their
effectiveness.
CONCLUSIONS:

The three models can represent a starting point in assessing organisational culture at enterprise
level.

The Focus Model is a general model intended to promote successful management, improvement of
organisational efficiency and creation of value for the organisation.

The Human Synergistics Model and the Denison Model can be considered as complementary. The
first catches the organisation’s members’ attitude in relation to the need of satisfaction and security,
and, on this basis, classification in a particular type of organisational culture. But the model does not
refer to the external environment and to the organisation’s ability to be flexible and adaptable, to
cope with rapid changes.

The Denison Model highlights both the need of the employees’ internal integration and the
importance of the external adaptation process, providing an opportunity to shape a certain cultural
profile of the organisation. Undoubtedly, the analysis and evaluation of the organisational culture
represents a complex process that must also take into account the cultural dimensions identified at
company level.

How Will Demonetization


Affect Business in India in
2017?
http://knowledge.wharton.upenn.edu/article/will-demonetization-affect-
business-india-2017/

It’s work in progress. Three events dominated India’s economic landscape


last year, but whether they can be described as “progress” is debatable.
One definitely isn’t: the unseemly brawl that broke out over control of the
Tata group with Ratan Tata returning as interim chairman after ousting
incumbent Cyrus Mistry. A lot of dirty linen is being washed in public,
putting partly in the shade the political charges being traded elsewhere.

The second is the goods and services tax (GST), whose objective is to
replace all taxes levied by the federal government and the states with one
central tax. The GST is already implemented having implication and
modifications have been made in it from time to time due to various
political and economic reasons arising from time to time in the country.

“The timing is not right for implementation,” says West Bengal finance
minister Amit Mitra, who is also chairman of the empowered committee of
state finance ministers. He lays the blame squarely on the center’s move
to demonetize Rs500 ($7.4) and Rs1,000 notes. “We all supported the
GST under the premise that this would be the only destabilization factor,”
Mitra told a TV channel. “We did not know that there would be a much
bigger destabilization in the form of demonetization that would be let
loose on the country.”

According to Wharton emeritus professor of management Jitendra Singh,


while it is too early to assess the impact of demonetization, the move
raises long-term questions. “What will have been gained from this step,
and at what cost and mostly borne by whom?” he asks. He notes that rival
political parties that have protested against demonetization could
“broaden their tactical agenda to harm or even derail the GST
implementation.”
“What will have been gained from
[demonetization], and at what cost, and
mostly borne by whom?” –Jitendra Singh
Demonetization represents much more than destabilization; critics argue
that it has struck a body blow on economic activity in India. The decision –
which was entirely unsuspected – was announced on 8 November 2016.
While the pros and cons of the measure still continue to be debated, the
consensus of opinion appears to be that while the proponents of
demonetization may have had good intentions, the suffering it has caused
to millions of Indians is unwarranted. Since Rs500 and Rs1000 notes make
up some 86% of the total currency in circulation in India, especially in the
vast rural areas, one economist compared the pain to what individuals
might experience if 86% of their blood was removed from their bodies.

To be sure, demonetization has its supporters. While industrialists and


corporate chiefs (Ratan Tata, Mukesh Ambani, K.V. Kamath and Deepak
Parekh, to mention a few) favor the move, economists (including Nobel
laureates Amaryta Sen and Paul Krugman, among others) are critical.
“The clan of economists has spoiled the party with their estimates of how
output will be affected as spending has stopped, manufacturing hit and
several workers laid off. The net result can be a fall of between 0.5% and
2% in GDP,” says online news channel Firstpost. “The debate still goes
on.”

According to Singh, Modi took “a bold, even visionary, step” with


demonetization in attempting to combat the black economy and
counterfeiting, and cutting financial support to terrorism. “What was
always key, however, was how well the implementation process would
unfold,” he notes. “Even supporters of the decision would say that the
implementation was far from perfect.”

Kartik Hosanagar, a professor in Wharton’s department of operations,


information and decisions, views demonetization against the backdrop of
other economic gains. The year 2016 has overall been “a good year” for
India, he notes, listing the highlights:
 The GDP growth rate has held up at more than 7%.

 Foreign direct investment went up significantly during the year. (It rose
30% on a year-on-year basis to $21.6 billion between April and September 2016,
according to public data published by the India Brand Equity Foundation, a
government-sponsored trust.)

 Initiatives such as the ‘Make in India’ program “have borne early fruits.”
Many MNCs including Panasonic and Pepsi set up manufacturing facilities in India
during the year.

 “The startup world has seen a drop in investment activity, but I see that as
a return to sanity rather than a worrisome contraction,” Hosanagar adds.

“The biggest wild card in all of this, of course, is demonetization,” notes


Hosanagar. “It’s unclear how it will all play out.” He hopes that “any
impact on economic activity and GDP will be temporary, and the long-
term benefits such as an increase in cashless activity will be more
permanent.” He adds that “this is the India optimist in me speaking.”

“The biggest wild card in all of this, of


course, is demonetization.” –Kartik Hosanagar
Part of the problem with demonetization was that it came as a bolt from
the blue; the government claimed giving advance notice would have the
defeated its purpose. But not everyone agrees with that view. “There was
no need for secrecy,” counters Jayati Ghosh, a professor of social sciences
at Jawaharlal Nehru University. “All demonetizations through history have
been done with some advance warning. This reduces the damage to
innocent people. The government could monitor suspicious transactions
after the announcement, just as it is doing now. In any case, I would not
have demonetized Rs500 notes. If high-value notes like Rs1,000 are the
problem, why replace them with even higher value notes?” (A Rs2,000
note has been introduced as part of the package.)

Moving Goalposts
The government, meanwhile, seems to have moved the goalposts: The
claimed objective of the exercise has apparently changed from rooting out
black money to promoting cashless transactions. Several measures have
been introduced, among them a 0.75% discount on digital payments
made for buying petrol and diesel and a 0.5% cut in the price of railway
season tickets bought using digital technology.

KNOWLEDGE@WHARTON HIGH SCHOOL


In another twist, the government appears to be no longer pushing
demonetization as a “cashless” plan. It has now become a “less-cash”
strategy. That is as it should be; the world doesn’t have a cashless
economy so far. In India, Bloomberg data shows the share of cash in the
volume of consumer transactions is 98% (against 55% in the U.S. and 48%
in the U.K.). It is 90% in China and 86% in Japan. Much of the cash
transactions are in rural India. So, expectedly, life came to a near
standstill and much misery ensued when people found themselves unable
to use their own money. Even when the money was in a bank account,
limits on ATM withdrawals compounded the problem further.

But India is also a country where finding novel, workable solutions to


problems – commonly known as jugaad — is par for the course. While long
lines multiplied in front of banks and ATMs (several people claimed to
have had heart attacks while standing in them), ways were found to deal
with the situation. By December 31, the visible impact was a Parliament at
near paralysis as politicians took potshots at each other, a plethora of
banking riches coming back into the system (some 90% of the Rs500 and
Rs1,000 notes were returned), and a host of new scams to convert black
money into white with the connivance of bankers and politicians.

Nobody is denying a short-term setback. The Reserve Bank of India (RBI)


has reduced the GDP growth rate forecast for 2016-17 from 7.6% to 7.1%,
the Asian Development Bank from 7.4% to 7%, Fitch from 7.4% to 6.9%
and Bank of America-Merrill Lynch from 7.7% to 7.4% (for calendar 2016).
All believe, however, that growth will recover the next year.

Modinomics to the Defense


Modi defended the demonetization exercise in a televised speech on New
Year’s Eve, arguing that it had to be done. “It seemed at times that the
evils and corruptions of society, knowingly or unknowingly, intentionally or
unintentionally, had become a part of our daily lives,” he said. “Crores of
Indians were looking for an escape from this suffocation.”

Modi said in his speech that after demonetization, only 24 lakh (2.4
million) Indians acknowledge an annual income of Rs. 10 lakh each (Rs. 1
million). “Can we digest this? Look at the big bungalows and big cars
around you,” he said. “If we look at any big city, it would have lakhs of
people with annual income of more than Rs. 10 lakh. Do you not feel, that
for the good of the country, this movement for honesty needs to be
further strengthened?” The upshot of that is his government would now
try to bring hundreds of thousands of tax evaders into the net.

But Modi will find it tough to strengthen the tax machinery sufficiently to
force those people to start paying taxes, according to critics. “If he
doesn’t, then what was the point of subjecting the whole country to so
much disruption and pain?” writes Siddharth Varadarajan, former editor of
The Hindu newspaper, in The Wire, a nonprofit publication.

Modi also said in his speech that over the last 10-12 years, the
demonetized currency was being used in the black economy, and that
excess cash in the system caused inflation to spike and fueled corruption.
“Lack of cash causes difficulty, but excess of cash is even more
troublesome,” he said. Critics have attacked those remarks as being
unsound in economic theory.

Demonetization could have potentially derailed the GST, which was


practically a done deal, according to experts interviewed by
Knowledge@Wharton. The impact of demonetization will pass in a couple
of quarters, but the GST delay will have more far-reaching effects.
“Undoubtedly, the GST is a bigger reform. It would be the most
fundamental reform initiated since 1991,” says Dharmakirti Joshi, chief
economist at Crisil, a global S&P company.

“There was no need for secrecy. All


demonetizations through history have
been done with some advance warning.”
–Jayati Ghosh
Commenting on demonetization, Joshi says: “Any disruption in the flow of
money, verily the economy’s lifeblood, impacts business cycles quickly.
There is no precedent to the scale of demonetization that has taken place
in India. That is why quantifying its impact is so difficult. A few countries
that replaced their old currency with new did it in a gradual manner — the
introduction of the euro in the Eurozone, or in Zimbabwe where the old
currency was gradually phased out.”

The GST Impasse


The government has only itself to blame for the GST impasse. The
proposal has been around for a dozen years. Its origins lie even further in
the past: In 2000, the BJP-led government of A.B. Vajpayee started a
discussion on the GST. Prime Minister Narendra Modi had opposed it when
he was chief minister of Gujarat; now, it is the pivot of his reforms.
Experts agree that the GST could increase India’s GDP by 1.5% to 2%. It
has received, in its time, the backing of former finance ministers Pranab
Mukherjee (now president of the country) and P. Chidambaram. Yet it still
gets held up.

One reason is that implementing the GST requires a constitutional


amendment. The GST Constitutional Act has already been passed by the
Lok Sabha and the Rajya Sabha (the two houses of Parliament) and, on 8
September, the President of India signed off on it. The states – in the form
of the GST Council – are reading from the same book. But it may take
some time to get to the same page.

According to Singh, while the GST has the potential to boost GDP growth
and foreign investment flows, the opposition to it could cost the country
dearly. “There is the very real possibility that some actors will take the
low road, and try to delay or even derail the GST implementation,” he
notes. “If that were to occur, it will not be the first time in post-1947
Indian history when key leaders would snatch defeat from the jaws of
victory.”
Singh hopes that the political parties involved, including state level
parties, “put the collective long-term interests of India and all Indians
above apparently enticing short-term partisan gains, and get the GST bill
implemented at the earliest.”

Viewed in isolation, demonetization and GST could be promising for India,


according to Singh. “Absent some of these spillovers, the long-term
impact of the demonetization could be quite positive for the Indian
economy,” he says. “If the GST gets implemented soon, and if there is
further rationalization of the tax structure, and if opposition parties
cooperate, there may be a couple of quarters of somewhat lower growth,
and then the economy would return to its positive trajectory. But there are
several ‘ifs’ in between.”

Ta ta, Cyrus Mistry


The end of the year also saw a high-profile family split. The 149-year-old
Tata group, the largest in the country and the most respected, with a
global turnover of more than $100 billion, sent shockwaves through
corporate India with the ouster of chairman Cyrus Mistry.

Mistry took charge four years ago after a search panel was appointed to
find a replacement for Ratan Tata, who was turning 75. The 50-year-old
Mistry was a surprise choice. And problems were apparently building for a
long time under the surface.

“Any disruption in the flow of money,


verily the economy’s lifeblood, impacts
business cycles quickly. There is no
precedent to the scale of
demonetization that has taken place in
India.” –Dharmakirti Joshi
Mistry is now being ousted from all the Tata group companies. Says a
letter to shareholders by Ratan Tata: “Since Mistry was appointed as a
director of various Tata group companies only as a corollary to his being
the chairman of Tata Sons, the right step would have been for him to
resign as director. Unfortunately, he has not yet done so, and his
continued presence as a director is a serious disruptive influence on these
company boards, which can make the company dysfunctional, particularly
given his open hostility towards the primary promoter, Tata Sons.”

Responded Mistry: “I have to say that the board of directors [of Tata Sons]
has not covered itself with glory. To ‘replace’ your chairman without so
much as a word of explanation and without affording him an opportunity
of defending himself in a summary manner must be unique in the annals
of corporate history. The suddenness of the action and the lack of
explanation have led to all manner of speculation and has done my
reputation and the reputation of the Tata group immeasurable harm.”

Most of the Tata group is owned by the Tata trusts, of which Ratan Tata is
chairman. So there are no two ways about how the ouster move will go.
But Mistry has his supporters. His family has a stake of some 20% in Tata
Sons; the trusts hold about 66%. Besides, he is not without friends, who
include some independent directors. Nusli Wadia, a board member of Tata
Motors, has entered the fray (with yet another letter). “[JRD Tata, Tata
Group chairman before Ratan Tata] never expected anyone to toe his or
the Tata line,” he told the board of Tata Motors (where he has been an
independent director). “It is both sad and unfortunate that Tata Sons and
its interim chairman Ratan Tata are not only not practicing this great
tradition but effectively destroying it.” Wadia has sued Tata Sons for
defamation.

Singh suggests that the problems at the Tata Group run beyond those
related to Mistry’s ouster. He describes the group as “a structurally
complex entity, with multiple interests at play, all of which may not
always be naturally aligned.” As Mistry’s family owns a significant minority
shareholding in Tata Sons, “it is natural to think that interpersonal issues
are paramount here,” he noted. “This is a mistake. There are difficult
structural issues embedded in the context, some of which will not go away
with Mistry’s departure as chairman of Tata Sons.”
According to Singh, the Tata-Mistry controversy could have wider,
deleterious effects if it is not resolved soon. “At a minimum, it is a
distraction from the effective governance and operations of the group; it
could damage the Tata brand; and it also has the potential to raise
questions in the international community about the attractiveness of India
as an investment destination.”

As matters stand, Mistry has resigned from the boards of the major Tata
companies (except for Tata Sons). “The fight goes onto another platform,”
he told the Business Standard newspaper after he quit. “[I] will pursue it
further. This move gives me an opportunity to concentrate my efforts…. I
will be moving legally.” Won’t the battle be long and arduous? “I have a
lifetime ahead of me,” he replied.

In a statement to the shareholders announcing his resignation, Mistry


states: “Bringing to the fore these ethical issues can have a short-term
adverse impact… I feel strongly that such short-term pain is necessary for
long-term interests.”
THE 2016 UNITED STATES GENERAL ELECTION: A PERIOD OF TRANSITION

The victory by Republican presidential candidate Donald Trump in the 2016


general election marked the beginning of a transitional period for the United
States. Hot button issues such as civil rights, economics, foreign affairs and
judicial appointments took center stage during the fiercely contested election.
Although Trump’s stances on each of these topics played a role in persuading
citizens to either vote for or against him, his stated commitment to domestic
economic improvement garnered vast support among the electorate. 1)
Trump’s commitment to improving the U.S. economy is largely based on
fundamentally changing the manner in which the government conducts
business. His stated ideals—ranging from the restructuring of U.S. debt abroad
to the renegotiation of trade agreements—sent shock waves throughout the
financial community.

As a rule of thumb, financial markets are not big fans of uncertainty. The
changes proposed by Trump throughout the election cycle of 2016 created an
abundance of such uncertainty, and the markets reacted accordingly. Listed
below are a few of the more dramatic global market reactions from Election Day,
November 8, 2016:

 DJIA Futures experienced a massive decline of 900 points before posting a loss of
300 points or 1.5% on the session’s close.2)
 Japan’s Nikkei 225 index plunged 5.4%3)
 Hong Kong’s main index the Hang Seng fell 2.2%.4)
 Russia’s primary equities index rose 2.2%5)
The Election Day trading of DJIA futures gave a dismal impression of a pending
Trump presidency. However, in the days following his win, U.S. equities
experienced heavy buying. For the week of November 7-11, 2016, the DJIA
posted a gain of 5.4%—the largest one week rally since 2011.6) For the same
period, markets in Asia, Europe and Australia posted substantial gains that
served to mitigate losses sustained on November 8.7)
Much of the chaos and tumult in global markets surrounding the U.S. general
election was based on either fear or optimism towards the pending shift in the
nation’s policy. The dramatic sell off of global equities and subsequent recovery
is a prime illustration of the impact an unexpected change in U.S. economic
policy can have on the entire world.

TRUMP’S POLICY: DECLARING AMERICAN ECONOMIC INDEPENDENCE

While on the campaign trail, Donald Trump outlined several key areas of the
economy that will be targeted for improvement. Throughout his run for the
presidency, he cited high unemployment rates, out-of-control government
spending and the negative US trade balance as unacceptable realities.

In response to these challenges, Trump promotes a policy of “American


economic independence.”8) Extensive reform of US business practices both
domestically and abroad have been key elements of hos plans to achieve
economic independence.
As of public record, Trump outlines seven steps that he will immediately take
upon election in order to foster prosperity and economic growth within the
United States:

1. U.S. withdrawal from the Trans-Pacific Partnership (TPP)


2. Appoint tough trade negotiators
3. Direct the Secretary of Commerce to identify violations of trade agreements, and use
American and international law to end any abuses
4. Renegotiate, and possibly withdraw from, the North American Free Trade Agreement
(NAFTA)
5. Impose tariffs and taxes on countries actively manipulating their currencies to take
advantage of the U.S., and label China a currency manipulator
6. Instruct the U.S. Trade Representative to bring trade cases against China addressing
violations of the World Trade Organisation (WTO) rules and restrictions
7. Employ aggressive tariffs against countries promoting illegal activities, such as the
theft of U.S. trade secrets9)
The overriding theme of these stated policies is to limit the impact of
globalisation on the nation’s economy. Through taking an aggressive stance
towards rolling back previous trade deals such as NAFTA, KORUS (South
Korea/US) and avoiding entry into TPP, President Trump aims to achieve U.S.
economic independence through reducing the trade deficit.

TRUMP’S POLICY: TRADE AND ECONOMIC IMPACT

As observed by the world’s financial markets in the election’s immediate


aftermath, the potential impact of Trump’s policies towards global commerce
are largely debatable. Depending on one’s perspective, proposals to restructure
international trade deals, impose aggressive tariff structures and enforce WTO
regulation can be seen as either positive or negative.

While Trump’s proposed actions can be perceived to add value to the American
manufacturing sector, the trading regions of Asia and Latin America may equate
them to economic decline. If imposed, strict tariff structures could bring into
question the viability of exporting goods to the U.S. from developing countries.
In the event that tariffs are placed on imports from countries actively devaluing
their currency, the value created by producing goods in these countries is
mitigated. As a result, many multinational corporations may choose to relocate
production facilities.

China is poised to experience substantial economic change if Trump’s policies


come to fruition. The U.S. is the largest destination of goods made in China,
accounting for 18% of all Chinese exports.10) To maintain trade relations with the
U.S., the Chinese government will likely have to make concessions. Although the
final compromise may be elementary, even a short-term contraction in China’s
GDP could result in widespread corrections in global markets.
From the perspective of the U.S., reforms of NAFTA and KORUS in addition to
non-entry into the TPP can be seen as positive developments related to
improving the trade balance. Often being seen as a result of NAFTA, the U.S. has
experienced a trade deficit with Mexico for 22 straight years. As of the year-end
2015, it measured US$60.7 billion.11)
Since the inception of KORUS, the U.S. trade deficit with South Korea has
increased 114.6% and, as of the year-end 2015, has measured US$28.3 billion. 12)
The renegotiation of trade deals with Mexico and South Korea under the Trump
administration will serve as templates by which future agreements are crafted.
Attempts to reduce the US trade deficit under Trump’s policies will likely benefit
U.S. workers and bolster GDP growth, at least in the short term. The long term
ramifications resulting from a dramatic policy shift to economic independence
from one of globalisation are debatable.

SUMMARY

Time will tell if Trump’s policies are implemented, successful, and contribute to
U.S. economic growth and prosperity. While a large portion of his supporters cite
the need for fundamental economic change as their primary reason for backing
him, it remains to be seen if the policies outlined in his seven-point plan will
have the desired impact upon the U.S. trade balance.

The process of renegotiating existing trade agreements, in addition to the


enforcement of international law upon economic superpowers such as China,
will present many unique challenges. Although the application of Trump’s
policies may improve the U.S. economy, the ability to physically enact its tenants
upon trade partners may prove to be a monumental task.

Any opinions, news, research, analyses, prices, other information, or links to


third-party sites are provided as general market commentary and do not
constitute investment advice. FXCM will not accept liability for any loss or
damage including, without limitation, to any loss of profit which may arise
directly or indirectly from use of or reliance on such information.
n a world where trade success will be built not on rules but
on relationships, India has distinct advantages
Last Published: Fri, Apr 06 2018. 08 59 AM IST
Nelson W. Cunningham

A broadside against trade was central to Donald Trump’s presidential


campaign. Photo: Bloomberg

At Davos in January, Prime Minister Narendra Modi delivered a message to


US President Donald Trump: “Trade protectionism is worrisome.” Modi
was prescient. The second year of the American presidency has begun with
a series of trade bangs.

In January, the Trump administration declared tariffs on washing


machines and solar panels—including those from India. Last month, the
president invoked a little-used national security exception to justify 25%
tariffs on steel and 10% on aluminium imports. India was included.

Two weeks back, Washington filed a complaint at the World Trade


Organization (WTO)—the first WTO action of this administration—over
several export subsidy programmes in India. These include the
Merchandise Exports from India Scheme, the Export Oriented Units
Scheme, the Electronics Hardware Technology Parks Scheme, Special
Economic Zones, and the Export Promotion Capital Goods Scheme. Given
these actions and an apparent trade war between the US and China, Indians
will ask themselves “what’s next for India?”

Lessons from Washington


Trump is deadly serious about upending the post-war international
consensus on free trade. He also thinks rules get in his way. He seeks to
replace the rules-based trade order with an “America First” framework.

A broadside against trade was central to the Trump presidential campaign.


In office, his rhetoric has escalated. The North American Free Trade
Agreement (Nafta) is “the worst trade deal in the history of the world”,
along with the Trans-Pacific Partnership, “another disaster done and
pushed by special interests who want to rape our country”. Germany’s trade
policy is “bad, very bad”, and so are South Korea’s and China’s. India hasn’t
been spared. The president complained that Harley-Davidson motorcycles
were met with a 100% tax. He reprised a call with Modi: “He said, ‘We are
lowering it to 50%’ and I said, ‘Ok, but so far we’re getting nothing.’ So we
get nothing, he gets 50% and they think they’re doing us a favour. That’s
not a favour.”

Trump has held anti-trade views for decades. In 1987, he spent almost
$100,000 to run full-page ads in The New York Times, The Washington
Post and The Boston Globe attacking America’s allies and the way they took
advantage of the US, including “huge deficits”. These ideas would fit
comfortably into a Trump speech today. His long-held trade and
immigration views are part and parcel of his “America First” policy. He sees
the world as a competition for advantage, to which America will bring its
“unmatched military, political, economic, cultural and moral strength”, as
former national security adviser H.R. McMaster and former national
economic council chair Gary Cohn wrote last year. As Trump pushes for
“America First”, he seeks to replace the rules-based trading order with one
where he is able to act without restraint and with maximum discretion.

Tariffs and negotiations show his preferred approach


The past one month has given a preview into Trump’s preferred approach.
He imposed the steel and aluminium tariffs on vague “national security”
terms, while noting that he would “(show) great flexibility and cooperation
toward those that really are friends of ours, both on a trade basis and a
military basis”. In the final order, Trump did temporarily exempt Canada,
Mexico, the European Union countries, Argentina, Brazil, Australia and
South Korea—but only after most of those countries’ leaders telephoned
him to make their case.

The president used the tariffs to reset the bargaining balance. Having
created a new negotiating objective—tariff exemption—he invited the
leaders of the world to ask for a favour, which he linked to other
negotiations (like Nafta) and granted, or not, based on his personal
relationships. India was not exempted. Modi chose to play this one quietly.
He did not telephone the president. The government of India instead filed a
formal exemption request.

Where does this leave India? In a world where trade success will be built
not on rules, but, rather, on relationships, India has distinct advantages.
Modi has devoted the past year to building a personal relationship with
President Trump. His visit to Washington last year was a success, measured
in hugs. There appears to be good chemistry between them, and Trump
readily accepted an invitation to visit India.

Modi investing in personal relationships is a great strength for India.


Indeed, the politics of the personal has been Modi’s style from the
beginning. In the months to come, Modi and Trump will work to set the
stage for the next step in our nations’ developing partnership. The test will
come when President Trump asks Modi how he plans to reduce the $30
billion trade imbalance between the countries.

The world has benefited for 70 years from an international trading system
based on rules and broad multilateral agreements. So have India and other
developing countries, where hundreds of millions have been lifted out of
poverty.

But if the world is moving to a Trump-based system, and if charm,


relationships, and astute bargaining are the keys to success in that system—
I would never bet against India.
.

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