Cobas Integra 400 Plus Short Guide I400
Cobas Integra 400 Plus Short Guide I400
Short Guide
SW 2.0 - 2.2
3133176018
Edition notice Copyrights and trademarks
COBAS INTEGRA 400 / 400 plus – Short Guide The following trademarks are acknowledged:
Version 2.1
May 2003 Windows NT / Windows Microsoft Corporation
This manual is for users of the COBAS INTEGRA 400 / 400 plus.
, COBAS, and COBAS INTEG RA are registered trademarks of the
Every effort has been made to ensure that all the information contained in this Roche group.
manual is correct at the time of printing. However, Roche Diagnostics GmbH
reserves the right to make any changes necessary without notice as part of For regulatory information, please refer to the COBAS® INTEGRA 400 / plus User
ongoing product development. Manual.
Intended use
The COBAS INTEGRA 400 is a fully automated, computerized chemistry analyzer. It
¦
is intended for in vitro quantitative or qualitative determination of a wide range of Roche Roche Diagnostics GmbH
EC REP
analytes in various body fluids. Instrument Center Sandhofer Straße 116
CH-6343 Rotkreuz D-68305 Mannheim
Any customer modification to the instrument will render the warranty or service Switzerland Germany
agreement null and void.
Contents
Daily startup 2 Non-routine tasks 22
Logging on and checking the Memo Pad – Checking the Begin of Day report – Calibrations – Controls – Orders – Results
Loading cleaners, diluents, and ISE solutions – Loading and mixing cassettes –
Flags 29
Checking resources – Performing service actions – Loading calibrators and con-
trols Resources 39
Resource alerts – Replace the cleaner bottle – Refill the cuvette reservoir –
Daily routine Setup A 6
Refill the external water reservoir – Empty the external waste reservoir –
Working without sample barcode and without host – Creating orders – Loading
Replace the cuvette waste box – ISE – Replace solutions on the ISE rack –
samples on board – Start processing – Validating results – Printing the Final Report
Replace solutions on the ISE rack (continued) – Replace bottles on the ISE
Daily routine Setup B 11 module
Working with sample barcode and without host – Loading samples on board –
Troubleshooting 48
Creating orders – Confirming the orders – Start processing – Validating results –
Messages button on the navigation bar – If you see the yellow messenger –
Printing the Final Report
If you see the running messenger – To confirm a message – If you hear an
Daily routine Setup C 16 alarm sound – Severity of messages in the View Messages dialog box –
Working with sample barcode and with host – Loading samples on board – Start Stop processing – To shut down the system – To stop the system in an
processing – Monitoring scheduled orders – Validating results – Creating orders emergency (power down) – Blocked status messages
End of day 21
Removing sample racks – Deleting results and orders – Complete the remaining
service actions – Logging off
Contents
Daily startup
Daily start-
up
1 Logging on and checking the Memo Pad 2 Checking the Begin of Day report
a To log on The system performs preselected service actions and other automatic actions at
the assigned Begin of Day (BOD) time. No user action is required.
1 Press Shift + F3.
The Begin of Day report summarizes all information about the last performed BOD.
2 Type your user ID and password.
Use the report to plan your next steps, such as preparing calibrators and controls,
3 Click Log On.
loading cassettes, or performing service actions that are due.
Tips
o To identify the required calibrators, check also the status of the calibration
intervals on the Test Calibrations dialog box (Tools > Test Calibrations).
o Prepare calibrators and controls now, so that they are ready for loading later on.
o If no BOD was performed, choose Tools > Execute Begin of Day to start BOD
manually.
Daily startup
Daily startup
a To load cleaners, diluents, and ISE solutions 1 Click the Cassettes tab in the Status work area and check for cassettes with
the Req. Mixing status.
1 Check the printed Begin of Day report for cleaner, diluent, and ISE solutions to
2 Wait until the rack status light is green and remove the racks containing the
be loaded.
cassettes to be mixed.
2 Load the cleaner and diluents on their correct rack positions indicated in the
3 Place the reconstituted cassettes on an external mixer for 10 minutes.
Begin of Day report.
Place the cassettes needing periodical mixing on an external mixer for one
3 Insert the racks.
minute.
Tip 4 Re-insert the rack into the cassette area.
After loading or replacing ISE solutions on the ISE rack, the ISE Rack Replaced 5 After the required mixing time is elapsed, remove the rack again and put the
dialog box is displayed. On the dialog box, select the ISE solutions that you have reconstituted cassettes on the rack.
replaced. Leave the checkboxes cleared for ISE solutions you have not replaced. 6 Re-insert the rack into the cassette area.
Tips
4 Loading and mixing cassettes o The system automatically detects cassettes, including those that require
a To load cassettes on board reconstituting, and adds diluent as required.
1 Click the Cassettes tab in the Status work area to check what cassettes you
o If the rack has more than one cassette to be reconstituted, the rack is not
need to load for the daily routine. Check the printed Begin of Day report for released until water has been added to all the cassettes. When the rack sta-
additional cassettes to be loaded. tus LED turns green, you can remove the rack.
2 Unwrap the cassettes and pierce the aluminum foil on the bottles containing
lyophilized or granulate reagents, using the tip of the unlock rack tool.
3 Place the required cassettes on a cassette rack.
4 Insert the rack into a free slot in the cassette area.
ISE Solutions Check the ISE tab in the Status work area for
more information.
Tip
You can check all system resources on the Analyzer tab of the Status work area.
Daily rou-
tine Setup A Working without sample barcode and without host
1 Creating orders
Create an order in four steps:
A Add patient ID and demographics on the Sample tab of the Orders work
A
area. B
B Add order ID and demographics.
C Select tests and click Save.
D To confirm rack number and position for all sample types on the Sample C
Handling dialog box, click OK.
Working without sample barcode and without host 6 COBAS INTEGRA 400 Short Guide · Version 2.0
a To add the patient ID and demographics a To select tests and save the order
1 In the Patient ID box, type the patient ID and press Enter. 1 Click the buttons for the required profiles and tests.
The Patient Demographics New dialog box is displayed, if the patient ID is new 2 Click STAT for a high priority order.
to the system. 3 Click Save.
2 Add information to the Patient Demographics New dialog box as required, and Tips
press Enter. o The samples are automatically assigned to appropriate rack positions. These
Tips positions can be modified, if required, on the Sample Handling dialog box,
o Type * (asterisk) in the Patient ID or Name box and press Enter to use the which is displayed after the order is saved.
lookup function. The Lookup dialog box is displayed with a list of all patient o By default, the sample type Automatic is displayed. The Position boxes for
IDs and names stored on the system. rack number and position are disabled.
o On the Patient Demographics New dialog box, always use four digits for the year. o Change the test group in the Group box to limit or expand the display of test
and profile buttons. Select General to display all available test and profile but-
a To add the order ID and demographics tons.
Tip
Type * (asterisk) in the Order ID box and press Enter to use the lookup function.
The Lookup dialog box is displayed with a list of all order IDs stored on the system.
Working without sample barcode and without host 7 COBAS INTEGRA 400 Short Guide · Version 2.0
Daily routine
Setup A
Working without sample barcode and without host 8 COBAS INTEGRA 400 Short Guide · Version 2.0
Daily routine
Setup A
4 Validating results
Validate results on the Validate tab of the Results work area:
A Check all results located in the To Validate folder on the Validate tab of the
Results work area.
B Double-click a result line in the list of results.
The Result Detail dialog box is displayed, where you get information about A
B
recommended actions for flagged results.
C Perform the recommended actions for flagged results.
Recommended actions include:
C
o Rerun the test with dilution or concentration.
o Repeat the test.
o Check the required items as listed in the recommended actions of the
Results Detail dialog box.
o Review test result details.
o Accept the result.
Working without sample barcode and without host 9 COBAS INTEGRA 400 Short Guide · Version 2.0
Daily routine
Setup A
1 Click the Validate tab on the Results work area. 1 Click the Validate tab on the Results work area.
2 In the To Validate folder, select a sample, calibration, or control order. 2 In the To Validate folder, select a sample, calibration, or control order.
3 Select the result in question from the list of results and click Rerun. 3 Select a result from the list of results and click Accept.
The Dilutions dialog box is displayed if you have selected a test order. Tips
4 Do one of the following: o Click Accept All to accept all the results of the selected order.
o Select a dilution factor to rerun the test order with dilution. o Set the filter option of the Validate tab to Unaccepted to display only the
o Select As Original to repeat the test order with the setting defined in the unaccepted results of the selected order.
test definition.
5 Printing the Final Report
a To review test result details
a To print the Final Report
1 Click the Validate tab on the Results work area.
1 Choose File > Print Report > Final Report from the menu bar.
2 In the To Validate folder, select a sample, calibration, or control order.
3 Double-click a result line in the list of results. The Print Result Query dialog box is displayed.
2 Define the ranges for Order ID, Patient ID, and Order Date.
The Result Detail dialog box is displayed.
3 Click Print.
4 Click Rate Info.
The Rate Info dialog box is displayed. Tip
5 Review the information to check the reason for the flag. Select Final Report in Configuration / Database / Automatic Actions to print the
Final Report automatically as soon as the last result of an order is accepted.
Tips
o Select an order and click Edit to switch to the Orders work area for editing.
o Right-click an order in the Blocked folder and choose Detail from the context
menu to see the test status of the blocked order on the
Results Detail - Test Orders dialog box.
Working without sample barcode and without host 10 COBAS INTEGRA 400 Short Guide · Version 2.0
Daily routine
Setup B
Daily rou-
tine Setup B Working with sample barcode and without host 2 Creating orders
Create an order in three steps:
1 Loading samples on board A Add patient ID and demographics on the Sample tab of the Orders work
a To load samples on board area.
1 Place the sample tubes and cups on the appropriate racks. B Select an order ID from the list and add demographics.
2 Insert the rack into one of the slots in the sample area. C Select tests and click Save.
Tips
o You can use only one tube type per rack.
o If you use tubes that are not defined on your system, you may damage the
probes. A
o Before you move a rack, wait until the status light above the rack is green.
B
Working with sample barcode and without host 11 COBAS INTEGRA 400 Short Guide · Version 2.0
Tips
a To select tests and save the order
o Type * (asterisk) in the Patient ID or Name box and press Enter to use the
lookup function. The Lookup dialog box is displayed with a list of all patient 1 Click the buttons for the required profiles and tests.
IDs and names stored on the system. 2 Click STAT for a high priority order.
o On the Patient Demographics New dialog box, enter the year always with four 3 Click Save.
digits. Tip
Change the test group in the Group box to limit or expand the display of test and
a To select the order ID and add demographics profile buttons. Select General to display all available test and profile buttons.
1 Select the appropriate order ID from the Order ID list and press Enter.
2 Depending on the configuration of your system, add additional order
3 Confirming the orders
information: a To print the worklist
o In the text box to the right of the order ID, type the text, or select a pre-
1 Choose File > Print Report > Worklist from the menu bar and click OK to print
defined text from the list, and press Enter.
the worklist.
o Click Order, add information to the Order Demographics dialog box as 2 Review the printed worklist to confirm that all orders have been entered
required, and press Enter.
correctly.
Working with sample barcode and without host 12 COBAS INTEGRA 400 Short Guide · Version 2.0
Daily routine
Setup B
4 Start processing
a To start processing
o If the system is in Standby, press F11 or click Start on the navigation bar.
o If the system is in Sleeping, press F11 or click Start on the navigation bar.
As soon as the system is in Standby, press F11 again.
Tips
o Select a blocked test and press F1 to get Help.
o Select an order and click Edit to modify the order or click Validate to switch to
the Validate tab in the Results work area for result validation.
Working with sample barcode and without host 13 COBAS INTEGRA 400 Short Guide · Version 2.0
Daily routine
Setup B
5 Validating results
Validate results on the Validate tab of the Results work area:
A Check all results located in the To Validate folder on the Validate tab of the
Results work area.
B Double-click a result line in the list of results.
The Result Detail dialog box is displayed, where you get information about A
B
recommended actions for flagged results.
C Perform the recommended actions for flagged results.
Recommended actions include:
C
o Rerun the test with dilution or concentration.
o Repeat the test.
o Check the required items as listed in the recommended actions of the
Results Detail dialog box.
o Review test result details.
o Accept the result.
Working with sample barcode and without host 14 COBAS INTEGRA 400 Short Guide · Version 2.0
Daily routine
Setup B
1 Click the Validate tab on the Results work area. 1 Click the Validate tab on the Results work area.
2 In the To Validate folder, select a sample, calibration, or control order. 2 In the To Validate folder, select a sample, calibration, or control order.
3 Select the result in question from the list of results and click Rerun. 3 Select a result from the list of results and click Accept.
The Dilutions dialog box is displayed if you have selected a test order. Tips
4 Do one of the following: o Click Accept All to accept all the results of the selected order.
o Select a dilution factor to rerun the test order with dilution. o Set the filter option of the Validate tab to Unaccepted to display only the
o Select As Original to repeat the test order with the setting defined in the unaccepted results of the selected order.
test definition.
6 Printing the Final Report
a To review test result details
a To print the Final Report
1 Click the Validate tab on the Results work area.
1 Choose File > Print Report > Final Report from the menu bar.
2 In the To Validate folder, select a sample, calibration, or control order.
3 Double-click a result line in the list of results. The Print Result Query dialog box is displayed.
2 Define the ranges for Order ID, Patient ID, and Order Date.
The Result Detail dialog box is displayed.
3 Click Print.
4 Click Rate Info.
The Rate Info dialog box is displayed. Tip
5 Review the information to check the reason for the flag. Select Final Report in Configuration / Database / Automatic Actions to print the
Final Report automatically as soon as the last result of an order is accepted.
Tips
o Select an order and click Edit to switch to the Orders work area for editing.
o Right-click an order in the Blocked folder and choose Detail from the context
menu to see the test status of the blocked order on the
Results Detail - Test Orders dialog box.
Working with sample barcode and without host 15 COBAS INTEGRA 400 Short Guide · Version 2.0
Daily routine
Setup C
Daily rou-
tine Setup C Working with sample barcode and with host 3 Monitoring scheduled orders
a To identify blocked tests or samples that are not on board
1 Loading samples on board
1 Check the Validate tab on the Results work area for orders that are blocked or
a To load samples on board have no samples on board.
1 Place the sample tubes and cups on the appropriate racks. 2 Double-click a patient, calibration, or control order in the folders Blocked or
2 Insert the rack into one of the slots in the sample area. Not On Board.
The Results - Detail - Test Orders dialog box is displayed.
Tips
3 On the Results - Detail - Test Orders dialog box, select a blocked test and
o You can use only one tube type per rack.
press F1 to get Help.
o If you use tubes that are not defined on your system, you may damage the
4 Take the appropriate actions to resolve the problem.
probes.
o Before you move a rack, wait until the status light above the rack is green. Tips
o The folders Blocked and Not On Board are only listed on the Validate tab, if
2 Start processing they contain at least one entry. If the folders are not displayed, no tests are
blocked and all samples are on board.
a To start processing o Right-click an order in the Blocked folder and choose Detail from the context
o If the system is in Standby, press F11 or click Start on the navigation bar. menu to see the test status of the blocked order on the Results - Detail - Test
o If the system is in Sleeping, press F11 or click Start on the navigation bar. Orders dialog box.
As soon as the system is in Standby, press F11 again. o Select an order and click Edit to switch to the Orders work area for editing.
Working with sample barcode and with host 16 COBAS INTEGRA 400 Short Guide · Version 2.0
4 Validating results
Validate results on the Validate tab of the Results work area:
A Check all results located in the To Validate folder on the Validate tab of the
Results work area.
B Double-click a result line in the list of results.
A
The Result Detail dialog box is displayed, where you get information about B
Working with sample barcode and with host 17 COBAS INTEGRA 400 Short Guide · Version 2.0
Daily routine
Setup C
1 Click the Validate tab on the Results work area. 1 Click the Validate tab on the Results work area.
2 In the To Validate folder, select a sample, calibration, or control order. 2 In the To Validate folder, select a sample, calibration, or control order.
3 Select the result in question from the list of results and click Rerun. 3 Select a result from the list of results and click Accept.
The Dilutions dialog box is displayed if you have selected a test order. Tips
4 Do one of the following: o Click Accept All to accept all the results of the selected order.
o Select a dilution factor to rerun the test order with dilution. o Set the filter option on the Validate tab to Unaccepted to display only the
o Select As Original to repeat the test order with the setting defined in the unaccepted results of the selected order.
test definition.
Working with sample barcode and with host 18 COBAS INTEGRA 400 Short Guide · Version 2.0
Daily routine
Setup C
Working with sample barcode and with host 19 COBAS INTEGRA 400 Short Guide · Version 2.0
Daily routine
Setup C
1 Select the appropriate order ID from the Order ID list and press Enter.
2 Depending on the configuration of your system, add additional order
information:
o In the text box to the right of the order ID, type the text, or select a pre-
defined text from the list, and press Enter.
o Click Order, add information to the Order Demographics dialog box as
required, and press Enter.
Tips
o The Order ID list lists all samples that are present on the system and have no
orders assigned to them.
o Type * (asterisk) in the Order ID box and press Enter to use the lookup func-
tion. The Lookup dialog box is displayed with a list of all order IDs stored on
the system.
Working with sample barcode and with host 20 COBAS INTEGRA 400 Short Guide · Version 2.0
End of day
End of day
1 Removing sample racks Tips
o Depending on the setup of your system, orders are deleted automatically at
a To remove sample racks
BOD time.
1 Open the rack access panel. o If you archive the results in the results work area you need to purge the
2 Remove all sample racks. results from time to time. Purging results removes from the database all com-
pleted results up to the specified date. The purge interval depends on the
2 Deleting results and orders number of results stored in the results work area. Typically, you should not
need to purge results more than three times a year.
Do not delete the results of the day if you archive the results on the
system. 3 Complete the remaining service actions
a To complete the remaining service actions
a To delete results 1 Click Service on the navigation bar.
1 Click Results on the navigation bar. 2 Select the required service actions from the Due tab.
2 Click the Sample tab. 3 Click Perform.
3 Choose View > List by > Order Date/Order ID. 4 Perform the service actions according to the on-screen instructions. Click Help
4 Right-click the date folder you want to delete and choose Delete from the for full details.
context menu.
5 Click Yes to confirm the deletion. 4 Logging off
a To log off
a To purge orders
1 Press Shift + F3.
1 Choose Tools > Purge Orders. 2 Click Log Off.
2 Click Yes on the Confirm Purge Orders dialog box.
End of day
Non-routine tasks
Non-
routine task Calibrations a To install a new calibrator lot
s
For tests that need calibration, the system performs calibrations automatically,
1 Click Configuration on the navigation bar.
according to the test definition. You can also request calibrations manually.
2 Double-click Calibrators in the Definitions group.
3 Select the required calibrator from the Calibrators list.
a To request calibrations for a test 4 Click the Lot tab.
5 Click New Lot.
1 Click Orders on the navigation bar.
6 Type the new Lot No. (Lot Number) and Exp. Date (Expiration
2 Click the Calibration tab.
Date), taking these values from the calibrator package insert.
3 Select the tests to be calibrated.
7 Click Save.
4 Click Save.
8 Select a test from the list.
9 Type new values for each calibrator (Std-1, Std-2, and so on),
Tip
o All current calibration requests are listed in the Calibrator/Test Summary
taking these values from the calibrator package insert.
10 Click Save.
group.
11 Place the calibrators of the new lot on the assigned rack
positions.
a To review calibration results and details
Tips
1 Click Results on the navigation bar.
o Step 9—You must list calibrator values in the order of highest to lowest con-
2 Click the Calibration tab.
centration.
3 Click the required test in the By Test list. The calibrations for that
test are displayed in the Results list.
o Step 9—For zero standards, you must specify the value “0”.
Non-routine tasks
Non-routine tasks
a To review quality control results and statistics a To install a new control lot
1 Click Results on the navigation bar. 1 Click Configuration on the navigation bar.
2 Click the Quality Control tab. 2 Double-click Controls in the Definitions group.
3 Click the column header until it shows By Test. 3 Select the required control from the Controls list.
4 Click the required control. 4 Click the Lot tab.
The results for this control are displayed in the Results list. 5 Click New Lot.
5 Choose the Quality Control mode by clicking either Precision, 6 Type the new Lot No. (Lot Number) and Exp. Date (Expiration
Accuracy, or Limit. Date), taking these values from the control package insert.
6 To review statistics for the selected control, click the Statistics 7 Click Save.
button. 8 For each test, type the values for Precision, Accuracy, and Limit,
The Statistics dialog box is displayed. taking the values from the package insert.
9 Click Save.
Tips
o Step 4—Use the From button to specify a date range. This reduces the num- Tips
ber of results displayed. o The system must be in Standby or Sleeping status.
o Step 5—The available options depend on the control definition for the selected o All control results must be accepted.
test. o When you create a new control lot, all the results obtained with the current lot
o Step 6—The content of the Statistics dialog box depends on the current QC are lost.
mode.
Tips
o The orders are created without any patient demographics. You can assign
these later.
o The new order IDs must not conflict with any existing order IDs.
a To request a dilution
Tips
o Step 7—All text boxes are optional.
o Step 7—You can use wildcards (*) in the Name box only.
o Use the Advanced tab to specify additional search criteria, such as age and
sex.
Flags
>RR Outside reference range. Result is greater than the reference range (if a No action required.
reference range is defined in Configuration / Test / Result Evaluation).
For more details refer to the Flags chapter in the User Manual
Flags
Flags
<RR Outside reference range. Result is less than the reference range (if a No action required.
reference range is defined in Configuration / Test / Result Evaluation).
ACC RNG Quality control outside accuracy range. Repeat the quality control. Use fresh control material.
Precision-QC Flags Westgard Rules. If the control has failed, repeat the quality control. Use fresh control
material.
<REAG RNG Outside reagent range. 1 Check the calibration curve and expiry date.
>REAG RNG Absorbance value of the lowest calibrator is below the lower range 2 Rerun the calibration with fresh calibrator.
(<REAG RNG) or above the upper range (>REAG RNG). 3 If the flag reoccurs, replace the cassette.
OUT OF RNG Curve or slope out of range. 1 Check the calibration curve.
This flag appears with calibrations. 2 Repeat the calibration with a fresh calibrator.
3 If the flag reoccurs, replace the cassette.
For ISE calibrations, see the entry in the ISE Flags table, below.
<TEST RNG Out of measurable range. o Rerun sample with postconcentration if <TEST RNG as defined in
>TEST RNG The result is less than the lower limit (<TEST RNG) or greater than the Configuration / Test / Laboratory.
upper limit (>TEST RNG). For DAT results, both flags are acceptable. o Rerun sample with postdilution if >TEST RNG.
For more details refer to the Flags chapter in the User Manual
< Critical Range Outside Critical Range. Follow laboratory procedure for critical value reporting.
> Critical Range The result is less than the Critical Range low value (< Critical Range),
or greater than the Critical Range upper value (> Critical Range).
NON MONO Calibration curve failure. o Rerun calibration with fresh calibrators.
The curve is not monotonic (constantly increasing or decreasing). o Check sequence and placement of calibrators on rack.
CURVE DIR Calibration curve direction. Change the order of your cups and rerun your calibration.
Only for nonlinear calibrations (TDM, DAT):
Calibrator cups have been placed low to high instead of high to low.
For more details refer to the Flags chapter in the User Manual
ISE Flags
NO FLUID No sample, control, or calibrator was detected by the ISE module. Repeat the measurement
o No fluid was pipetted into the ISE tower. Clogged sample probe. Replace probe C.
o Blockage in the ISE tower or in the ISE tubing system. 1 Replace the ISE tower.
2 Check the tubing system from the ISE tower to the electrode block
and at the peristaltic pump for obstructions or leakage. Replace if
necessary by performing the service actions
o Replace ISE module tubing
o Condition ISE tubing
o Initialize ISE module
NO ISECAL No calibrator was detected by the ISE module. 1 Check the ISE calibrator bottles on the module. Replace if
necessary and then perform the service action Prime ISE
o No calibrator present or there is a blockage or leak in the tubing calibrators.
system attached to the calibrator bottles.
2 Check the ISE tubing system attached to the calibrator bottles on
the module for obstructions or leakage. Replace if necessary and
then perform the service action Prime ISE calibrators.
For more details refer to the Flags chapter in the User Manual
ISE Flags
SEG FLUID No end of segment (sample, control, or calibrator) was detected by the Repeat the measurement.
ISE module.
o The time needed to place the sample, control, or calibrator segment 1 Perform the service action Activate electrodes.
in the electrode block was too long, possibly due to partially 2 Replace the ISE tower.
blocked tower or tubing or leaking tubing.
3 Check the tubing system from the ISE tower to the electrode block
and at the peristaltic pump for obstructions or leakage. Replace if
necessary by performing the service actions
o Replace ISE module tubing
o Condition ISE tubing
o Initialize ISE module
SEG ISECAL No end of segment (calibrator) was detected by the ISE module. Repeat the measurement.
o The time needed to place the calibrator segment in the electrode 1 Check that the calibrator bottles are present and not empty, replace
block was too long, possibly due to nearly empty calibrator bottles, if necessary.
partially blocked or leaking tubing. 2 Check the ISE tubing system attached to the calibrator bottles on
the module for obstructions or leakage. Replace if necessary and
then perform the service action Prime ISE calibrators.
For more details refer to the Flags chapter in the User Manual
ISE Flags
SOL1 F DEV The solution 1 factor is outside the acceptable range. If only one calibration is flagged:
This flag appears with ISE calibrations. The Solution 1 Factor deviates, o Repeat the calibration.
possibly because: If successive calibrations are flagged:
o The dosing of the sample probe is not accurate. 1 Check that the calibrator bottles are in the correct positions.
o The ISE tower is blocked. 2 Perform the service action Activate electrodes.
o There may be problems with the ISE tubing, the electrodes, or an 3 Replace the ISE tower.
improperly serviced ISE module.
4 Perform the service action Prime ISE calibrators.
5 Check whether the electrode expiration date has passed. Replace
the expired electrode, if necessary, and then perform the service
action Electrode service.
6 Check the ISE tubing for leaks or blockages.
7 Call Roche Service.
For more details refer to the Flags chapter in the User Manual
ISE Flags
AIR FLUID Not enough sample, control, or calibrator or too many bubbles for ISE Repeat the measurement.
measurement.
o Too many air bubbles in the segment or bubbles on the surface of o Check the sample cups and solution bottles for bubbles or foam at
the sample, control, or calibrator cup. the surface.
Mixing too vigorous (for indirect/urine mode). o Call Roche Service.
o Initialization problem. For direct mode measurements, perform the service action Initialize ISE
module.
o Partially blocked or leaking ISE tubing. Check the tubing system from the ISE tower to the electrode block and
at the peristaltic pump for obstructions or leakage. Replace if
necessary by performing the service actions
o Replace ISE module tubing
o Condition ISE tubing
o Initialize ISE module
For more details refer to the Flags chapter in the User Manual
ISE Flags
AIR ISECAL o Not enough calibrator or too many bubbles for ISE measurement. 1 Check for presence and content of calibrator bottles on the ISE
module.
2 Repeat the measurement.
o Too many bubbles in the calibrator segment due to insufficient Check the ISE tubing system attached to the calibrator bottles on the
volume in the calibrator bottles on the ISE module. module for obstructions or leakage. Replace if necessary and perform
the service action Prime ISE calibrators.
o Partially blocked or leaking distribution block and tubing. Check the ISE distribution block and tubing system attached to the
calibrator bottles on the module for obstructions or leakage. Replace if
necessary and perform the service action Prime ISE calibrators.
For more details refer to the Flags chapter in the User Manual
ISE Flags
ISE UNSTAB ISE measurement unstable, the mV values from an electrode are not Repeat the measurement.
stable.
o Electrode(s) expired or damaged. Replace expired electrode(s). Perform the service actions
o Replace ISE electrodes
o Electrode service
o Electrodes not properly maintained. Perform the service action Electrode service.
o Missing or damaged O-ring between 2 or more electrodes. Check that O-rings are properly inserted and not damaged. Insert or
replace if necessary, then perform the service action Activate electrodes.
o Air bubbles in the measuring channel. Check the sample channel in the electrode block for obstructions. If
necessary, perform the service action Deproteinize electrodes.
o The ISE Reference Electrolyte tubing is blocked or leaking. Check the ISE Reference Electrolyte tubing for obstructions and
leakage.
For more details refer to the Flags chapter in the User Manual
ISE Flags
OUT OF RNG Electrode slope out of range. This flag appears with calibrations If only one calibration is flagged:
because: 1 Repeat the calibration.
o There are problems with the ISE solutions on the ISE rack. 2 Repeat the calibration with fresh ISE solutions 1, 2, and 3, and
o There are problems with the electrodes or an improperly serviced check visually the correct flow of all ISE solutions and the ISE
ISE module. Reference Electrolyte.
o The ISE Reference Electrolyte tubing is blocked or leaking. If successive calibrations are flagged:
o The floater of the ISE Reference Electrolyte bottle is blocked. 1 Repeat the calibration with fresh ISE solutions 1, 2, and 3, and
o The dosing from the sample probe is not accurate. check visually the correct flow of all ISE solutions and the ISE
Reference Electrolyte.
o The preamplifier is defective.
2 Check whether the electrode expiration date has passed. Replace
the electrodes, if necessary.
3 Perform the service action Electrode service.
4 Perform the service action Deproteinize probes.
5 Check ISE Reference Electrolyte tubing for leaks or blockages.
6 Check the floater of the ISE Reference Electrolyte bottle for leaks or
blockages.
7 If the slopes of all electrodes are zero, replace the reference
electrode.
8 Contact Roche Service.
For more details refer to the Flags chapter in the User Manual
Resources
Resource alerts Procedure
Use the Analyzer tab in the Status work area to review the status of on-board 1 Remove the cap (A) from the existing cleaner bottle and place the level
resources. The color of each icon in the Analyzer tab shows the status of the detection sensor and tubing carefully to one side. Use paper tissues to absorb
corresponding resource. In addition, the Status button on the navigation bar any spilled cleaner.
2 Remove the bottle.
changes icon (showing the resource) and background color.
3 Remove the cap from the new cleaner bottle and place the bottle in the slot
provided (B).
Replace the cleaner bottle
4 Reinsert the sensor and tubing. The cap (through which the tubing passes)
When the yellow Cleaner icon appears (in Status / Analyzer or on the should fit loosely on the top of the bottle
Status button), you must replace the cleaner bottle, before the system
runs out of cleaner. 3
5
3
Precautions
A
Cleaner contains HCl. Use standard laboratory safety procedures
when using HCl.
Wear protective gloves.
B
Replace the cleaner bottle only while the system is in Standby or
Sleeping status, or while it is switched off.
Do not open the front cover while the system is running.
Resources
Resources
Precautions
Always use water that meets the required purity standards. Failure
to do this can affect result accuracy and cause general maintenance
problems.
Procedure
1 Remove the tube adapter (A) from the reservoir and put it temporarily into a
clean empty beaker (1000 mL).
2 Refill the reservoir with reagent grade, type 1 water.
3 Insert the tube adapter into the reservoir.
Always wear protective gloves when working with fluid waste. Clean
any spills immediately according to the procedures established for
your laboratory.
Replace the cuvette waste box 5 Put a rectangular sticker (B) over the holes on the top of the waste box.
6 Insert the new waste box, taking care to ensure that the lip around the middle
When the yellow Cuvette Waste Box icon appears (in Status / Analyzer of the box fits into the guide rails.
or on the Status button), you must replace the cuvette waste box and 7 Close the cuvette waste access panel.
confirm that you have done so. 8 The system asks you whether the cuvette waste box is empty.
The cuvette waste box can store up to 1000 cuvettes. 9 Click Yes, if the new box is empty.
10 Dispose of the old waste box and its contents according to your local
Tools and materials regulations for the disposal of hazardous waste.
o Protective gloves
o Cuvette waste box
o Stickers
Precautions
B
Cuvette waste is potentially infectious and must be handled using proper safety
precautions.
Procedure
1 Wait until the system is in Standby. A
2 Fold the new cuvette waste box and snap the corners together.
3 Open the cuvette waste access panel (A).
4 Remove the full cuvette waste box, taking care not to spill any of the contents.
Hazards
Precautions
Read all the notes in the Method Manual and the warning labels on
the cassettes.
Use protective gloves to avoid direct contact with ISE solutions.
Remove any spillage of material immediately.
3 ISE Etcher
The ISE tab in the Status work area gives information about the status The ISE module, including the tower, fluid waste, tubing, and
electrodes, is potentially infectious.
of the solutions on the ISE module. You must replace the bottles
Sample material is potentially infectious.
containing the solutions when prompted. There is a danger of cauterization and poisoning through skin
The system must not be running ISE tests when you perform this contact with the reagents.
operation. If in doubt, press F12 to put the system into Standby.
Precautions
Tools and materials Make sure you read all the notes in the Method Manual and the
o ISE Calibrator Direct warning labels on the cassettes.
o ISE Calibrator Indirect/Urine Use protective gloves to avoid direct contact with sample material.
o ISE Reference Electrolyte
Remove any spillage of sample material immediately.
o Protective gloves
Procedure
1 Wait until the system is in Standby.
2 Open the ISE access panel (A).
3 Pull out the ISE module using the handle (B).
You have to pull quite hard because the ISE module is lodged firmly inside its
housing.
Pull the module out until the spring catch (C—attached to the rear of the
module) is engaged.
4 Open the new bottle. C
5 Remove the empty bottle (D) from the ISE module.
6 Remove the floater (E) from the empty bottle.
7 Insert the floater into the new bottle.
8 Place the new bottle in the assigned position on the ISE module. B
9 Repeat steps 4 through 8 for all empty bottles.
10 Release the spring catch and slide the ISE module back until it clicks into
A
place.
11 Perform the service action Prime ISE Calibrators.
E D
Tips
o You must place the solutions (D) in their correct positions on the ISE module.
The floaters (E) are color-coded to match the color on the corresponding
bottle label.
o You must perform the service action Prime ISE Calibrators after replacing
solutions on the ISE module.
Trouble-
shooting Messages button on the navigation bar a If you see the running messenger
Depending on the severity of the incident described by the message, the color of
1 Check the message dialog box on the screen. Make a note of the
the button and the icon changes:
message number.
Button Meaning 2 Use the message and Help to solve the problem that caused the
message.
No Message to deal with. 3 Close the message dialog box.
4 Click Messages on the navigation bar.
5 The View Messages dialog box is displayed.
Warning messages waiting to be dealt with. You should deal with 6 Select the most recent message (at the top of the list).
these messages promptly to avoid a critical situation from developing. 7 Click Confirm.
8 If the running messenger does not go away, go back to the View
Messages dialog box and check for other critical or warning
Error or critical message. Deal with the message immediately. messages (see icon). Then:
a. Resolve the problem that caused the message.
b. Select the message in the View Messages dialog box.
c. Click Confirm.
a If you see the yellow messenger
d. Repeat for all critical or warning messages.
1 Check the message dialog box (if any) on the screen.
2 Use the message and Help to solve the problem that caused the
a To confirm a message
message.
3 Close the message dialog box. 1 Click Messages on the navigation bar.
4 Click the Messages button. The View Message dialog box is displayed.
5 The View Messages dialog box is displayed. 2 Click the New Messages tab, if necessary.
6 Confirm the message, if necessary. 3 When you have fixed the problem, select the message and click Confirm.
The selected message is automatically transferred to the message log.
Troubleshooting
Troubleshooting
Blocked status
Calibrator, control o Last calibration is not accepted o Accept the last calibration or control results on the Validate tab in the Results work area.
o Last control not accepted Tips
O If the last calibration or control result was not accepted because it was flagged, follow the
recommended action for the displayed flag.
O Accepting flagged calibrations without taking appropriate action will cause all subsequent
patient results also to be flagged.
Test o Test disabled 1 Use Status / Test Status, and select the disabled test.
2 In the Test area, select Test Enabled.
Tip
Check if the rules defined in Configuration / Result Handling apply to the workflow in your laboratory
and change the result handling if necessary. See the Online Help for details.
Blocked status
ISE o Activator not on board 1 Open the Not on Board folder in Status / Missing & Blocked to check which solutions are not on
o Deproteinizer not on board board and note their correct rack positions.
o Etcher not on board 2 Remove the ISE rack from the system.
o No ISE solution available 3 Place the required activator, deproteinizer, etcher, or ISE solutions on their correct ISE rack positions.
4 Reinsert the ISE rack into slot O.
The ISE Rack Replaced dialog box is displayed.
5 On the dialog box, select the ISE solutions that you have replaced.
Leave the checkboxes cleared for those ISE solutions that you have not replaced.
o ISE module not ready o Use Service / All, and perform the service action Initialize ISE module.
o Error in ISE module 1 Check for new hardware error messages in View Message / New Messages.
2 Select the message and click Help on Message to access the Online Help.
3 Follow the recommended actions for the selected message.
Blocked status
Hardware o Error in Abs. Module 1 Check for new hardware error messages in View Message / New Messages.
o Error in FP Module 2 Select the message and click Help on Message to open the Online Help.
3 Follow the recommended actions for the selected message.
o FP module disabled o Use Configuration / General / System, and select FP Module to enable the FP measurements.
Tip
The instrument must be in Standby for enabling the FP module.