Article-Relationship of Assertive With Stress
Article-Relationship of Assertive With Stress
Article-Relationship of Assertive With Stress
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Original Article
Abstract
Introduction: Nurses with high assertive behavior are likely to deliver therapeutic patient
care as they can stand up for their rights and refuse unreasonable requests but nurses
show submissive behaviour which result in high stress, burden and low self esteem. Present
study aimed to examine the relationship of assertive behaviour and stress among nurses.
Methods: In a co-relational, cross sectional survey, 220 eligible nurses working in selected
hospitals of Punjab were identified conveniently and assessed using Socio demographic
Data Sheet, Rathus Assertiveness Schedule (RAS) and Perceived Stress Scale (PSS). Data
were analyzed using descriptive statistics, Independent t-test, ANOVA and Pearson’s
correlation. Results: Assertive behavior has large negative correlation with stress at 0.01
level of significance (r= -0.720**). Older nurses who are on regular job, studied from
Govt. nursing institutions and working in Govt. hospitals were more assertive. Nurses
those are older, regular, joined nursing by their wish, studied from Govt. nursing colleges
and working in Govt. hospital had low stress as compared to others. Conclusion: Study
concluded that non-assertive behaviour of nurses results in high stress. Nurses should
behave assertively as it directly affects the stress and burden. Policy makers can plan and
organize assertiveness training or other intervention for non assertive nurses so that they
can be trained for assertive behaviour and communication.
Key Words: Assertive behaviour, Stress, Nurse
about themselves and reach their goals more easily. Shipton (2002) found that emotions generated
Nurses who display assertive behaviour are more by stress in clinical experience have been reported
likely to maintain rigorous patient care practices to lead to nervousness, depression, anxiety, fear,
while also assisting patients in expressing their own disappointment, hopelessness and inferiority. 19
needs. Assertive nurses are also better skilled at Assertive behaviour of nurses can help to control
communicating effectively with other members of stress and anger and improve coping skills. Being
the health care team than unassertive nurses.6 assertive can also help to boost self-esteem and earn
Factors which promote assertive behavior others’ respect.20
among nurses at work include age, 7 sex, 7 high Assertive behavior does not mean to be
education, 8 seniority in job, 9 knowledge, 9 impertinent or use silly or indecent language. Every
confidence,9 experience7-8 and wearing of uniform.9 nurse needs to be assertive as she has to make her
Senior staff nurses are more assertive than junior patients fight for life. During their training period
staff nurses.9 Older age nurses are less assertive especially in clinical posting, they need to undergo
than young age. Diploma holder nurses are less thorough clerkship, not just to obtain their degree.
assertive than graduate nurses.10 The existence of the above problems raised the
Although studies have found asser tive awareness of the researcher that most of the
behaviour in nurses to be an invaluable component professional nurses in an academic hospital setting
of successful professional practice,8 nurses have were lacking assertive behavior and only a few
traditionally been taught to be acquiescent and to were situationally assertive.
be the submissive helpers of doctors. Nursing has In view of paucity of evidence over the subject
been described as an oppressed discipline that in India, the present study is aimed to assess the
remains the underdog in the medicine profession.11 relationship of assertive behavior with stress among
Chan (2002) suggested that the culture of nursing nurses in selected hospitals of Punjab. Study will
has encouraged passivity rather than assertiveness. also measure the association of assertive
As a result of this, there is a high probability that behaviour and stress level with selected socio-
professional nurses may not conduct themselves demographic and professional characteristics of
with sufficient assertiveness both in the work place nurses. Moreover, the findings of this study will have
and in advancing their careers.12 significance in the field of assertiveness training.
Professional nurses frequently did not express The findings will help the future nurse practitioner
their opinions or provide constructive criticism and and researcher to develop effective guidelines
suggestions in nursing practice. 13 Timmins and concerning the scheduling and formatting of
McCabe (2005)14 reported that the nurses behave assertiveness training from the results of the study.
in a passive, nice way and was ‘less adept at Also, specific recommendations for further research
disagreeing with others’ opinions and providing in assertiveness training will be drawn from the
constructive criticism’.7,9 results of this study.
Lack of assertiveness result in feelings of
helplessness and powerlessness. Nurses frequently Material and Methods
suffer emotional trauma because they have poor A descriptive cross sectional survey was done
communication skills and are unable to express their to assess the relationship of assertive behavior and
feelings about their needs and worries. Nurses who stress with each other and with other demographic
are unable to discuss important issues with others variables among nurses. The present study was
develop self-destr uctive beliefs which are conducted in the November-December 2013 at
emotionally damaging for them. They may also fourteen conveniently selected hospitals located in
develop maladaptive behaviors in order to cope with four districts of Punjab. The hospitals were selected
these emotions.15 Non-assertive behavior among on the basis of expected availability of nurses, giving
nurses results in high stress,16-17 low self esteem,18 permission to conduct the study and convenience in
frustration, anxiety and mental fatigue. Nurses have terms of distance. The population under study are
burden of other people’s work due to inability in the nurses working in the selected hospitals of
saying “no”. Punjab. Sample consisted of staff nurses of various
Delhi Psychiatry Journal 2015; 18:(2) © Delhi Psychiatric Society 357
DELHI PSYCHIATRY JOURNAL Vol. 18 No. 2 OCTOBER 2015
hospitals were selected by the researcher for the test–retest reliability 8 weeks later was 0.86 (Rathus
study. The group included only those staff nurses 1973). 21 The reliability was established for the
who were present at the time of data collection, present study through test retest method (r = 0.91)
registered with nursing council, working full time in
Perceived Stress Scale (Cohen et al, 1983)22
Govt or private hospital and willing to participate. A
sample of convenience was taken to recruit 220 staff Perceived stress of the nurses was measured
nurses for the study. The tools used for the study using the perceived stress scale (PSS-10). PSS is a
were Socio demographic Data Sheet, Rathus standardized 10 -item likert scale which assesses
Assertiveness Schedule and Perceived Stress the degree to which situations in one’s life is
Scale. 22 appraised as stressful during the past month. There
are six negative and four positive questions for which
Socio-demographic Data Sheet the subjects were required to choose from a scale
Socio-demographic data sheet is used for of 5 alternatives ‘never ’, ‘almost never ’,
recording of socio-demographic details of the nurses ‘sometimes’, ‘fairly often’, ‘very often’ relating to
and developed by researchers. Administration time their feeling of being stressed on a 0-4 scale. Item
is approximately 2-5 minutes. This tool had two nos. 1, 2, 3, 6, 9 and 10 are negative and item nos. 4,
parts. Part A: It has total eight items related to socio- 5, 7 and 8 are positive in nature. The negative
demographic information of the nurses which are element is intended to assess lack of control and
age, gender, marital status, religion, area of residence, negative affective reactions, while the positive
type of family, presently staying with and monthly element measures the degree of ability to cope with
self income (Rs.). Part B: It has total eight items existing stressors. Items are easy to understand and
related to professional characteristics of the nurses the response alternatives are simple to grasp.
which includes qualification, joined nursing as Administration time is approximately 3-5 minutes.
professional carrier, type of nursing college/school Scores are obtained by reversing the scores on the
from where took basic nursing training, years of four positive items, e.g., 0=4, 1=3, 2=2, etc. and then
experience in nursing, designation/position, nature summing across all 10 items. Scores range from
of job, type of hospital and area of work (ward). 00 to 40 and greater scores indicated higher
Appropriate content validity of the tool was perceived stress. It has acceptably high validation
established by twelve experts from psychiatry, and reliability scores. Co-efficient alpha reliability
psychology and nursing and appropr iate for PSS found between 0.8-0.84. The reliability was
modifications were made. The reliability was established for the present study through test retest
established through test retest method (r =1). method (r =0.81)
The tools were translated into Punjabi language
Rathus Assertiveness Schedule (Rathus, 1973)21
under the guidance of language experts and
Rathus Assertiveness Schedule was used in this amendments were made according to suggestions.
study to assess the assertiveness skills and subject’s Back translation in English was done to ensure the
impr ession of one’s own assertiveness and content and meaning. Trial out of the tool was done
frankness. It is a standardized, short structured, self to ensure the reliability and understanding of the tool.
administered six point rating scale. Administration Pilot study was conducted and the study was found
time is approximately 10 minutes. It contains 30 items to be feasible.
out of which 17 are described as negative/ passive
and 13 of them as positive. Six points along with Ethical considerations
their scoring range from very uncharacteristic of Prior to administration of tools, a participant
me (-3) to (+3) very characteristic of me. Scores information sheet explaining the purpose of the study
range between -90 to +90. Higher scores indicate was read out and handed over to the subject. All
that subjects perceived themselves as being high the questions and queries were discussed and sorted
assertive in their relationships with other people. The out before actual data collection. An informed
scale has relatively high internal consistency and written consent form was signed by each subject
stability. The spilt-half reliability was 0.77 and the before data collection. All the subjects were ensured
that confidentiality and anonymity was maintained Table-1. Distribution of Subjects as per
throughout the study. Permission was obtained from Socio-demographic Characteristics (N=220)
Institutional Ethical Committee to carry out the study.
Socio-demographic characteristics f (%)
Written permission was also obtained from various
Civil Surgeons, Medical Supdt. or Director of the Age in Years Mean (SD) 32.42 (7.59)
Age in Category 21-30 yrs 120 (54.5)
respective hospitals before data collection.
>30-40 yrs 61(27.7)
Statistical Methods >40-50yrs 36 (16.4)
>50 yrs 3(1.4)
The data was analyzed by Statistical Package Gender Male 11 (5)
for Social Sciences (SPSS) version 21. The nurse p Female 209 (95)
< 0.05 was established as a criterion of statistical Marital Status Married 141 (64.1)
significance for all the statistical procedures Unmarried/Single 67 (30.4)
Divorced/widow/Sep 12 (5.5)
performed. Appropriate descriptive and inferential Religion Hindu 57 (25.9)
statistics were employed to analyze data as per Christian 16 (7.3)
objectives of the study. Frequency and percentage Sikh 147 (66.8)
distribution of sample characteristics was computed. Area of residence Rural 71 (32.3)
Urban 149 (67.7)
Mean (SD) of assertive behavior and stress of the
Type of family Nuclear family 149 (67.7)
nurses was calculated. Correlation between Joint family 71 (32.3)
assertive behavior and stress was determined by Presently you are With family/ 157 (71.4)
Carl Pearson’s method. ANOVA and t-test were staying member(s)
used to determine the relationship of selected socio- With friends 42 (19.1)
Alone 21 (9.5)
demographic characteristics with assertive behavior Monthly self Mean (SD) 26345.45
and stress score. income (Rs) (10236.64)
Results Table 2: Distribution of Subjects as per
Socio-demographic characteristics Professional Characteristics (N=220)
As shown in table 1, the mean age of the Professional characteristics f (%)
subjects was 32.42 (SD + 7.59) years and little over
Qualification GN M 122 (55.5)
half (54.5%) was in the 21-30 years age group GNM with 1 yr 5 (2.3)
category. Maximum of the subjects were female diploma
(95%), married (64.1%) and belong to Sikh religion B.Sc.Nursing/PB BSc 86 (39.1)
(66.8%). Two third of the subjects (67.7%) were PG or above (in nursing) 7 (3.2)
residing in rural area where as same number of Joined nursing as Voluntarily 117 (53.2)
subjects belong to nuclear family. Majority (71.4%) professional carrier By force of parents/friends 103 (46.8)
of the subjects were presently staying with their Type of nursing Govt. 119 (54.1)
family members. Mean monthly income of the school/college from Private 101 (45.9)
subjects was Rs. 26345.45 (SD + 10236.64). where trained
nursing
Professional characteristics Experience in Mean (SD) 8.58 (7.54)
As shown in table 2, half of the subjects were nursing (yrs)
qualified up to GNM. Half of the subjects (53.2%) Designation Staff nurse 188 (85.5)
PHN 10 (4.5)
joined nursing voluntarily. A little over half studied
Nursing sister/Ward 22 (10)
basic nursing from Govt. institutions. Mean years
Incharge
of experience in nursing profession was 8.58 (7.54) Nature of job Regular 135 (61.4)
years. Maximum of the subjects (85.5%) had staff Contractual 85 (38.6)
nurse designation and three fifth of them (61.14%) Type of hospital Govt 185 (84.1)
were working on regular basis. Majority of the Private 35 (15.9)
subjects (84.1%) were working in Govt hospital. Area of work General ward 110 (50)
Half of the subjects (50%) were working in general (ward) Intensive ward 80 (36.4)
ward. OPD 30 (13.6)
Delhi Psychiatry Journal 2015; 18:(2) © Delhi Psychiatric Society 359
DELHI PSYCHIATRY JOURNAL Vol. 18 No. 2 OCTOBER 2015
Table-3. Mean (SD) score of assertive behavior and stress and their correlation (N=200)
Variable Range Mean (SD) df r p value
Assertive behaviour -36 to 14 -10.76 (8.69) 199 -0.720** .01
Stress 16-38 30.92 (4.65)
** correlation is significant at the 0.01 level( 2 tailed), 0.7-0.9 indicates very large correlation.
Type of family Nuclear family 149 -10.06 9.22 1.73 218 .084
Joint family 71 -12.23 7.29
Present stay with With family/family member(s) 157 -9.95 9.16 3.029 2 .050
With friends 42 -13.62 7.50
Alone 21 -11.10 5.86
Type of family Nuclear family 149 30.58 5.12 -1.581 218 .115
Joint family 71 31.63 3.38
Presently you are With family/family member(s) 157 30.52 4.73 2.089 2 .126
staying With friends 42 32.07 4.54
Alone 21 31.57 3.97
assertive than contractual nurses (p<.001). Nurses relationship with assertiveness. Lee Jong-Sun et al
working in Govt. hospitals were more assertive than (2013)23 investigated the impact of perceived stress
private hospitals (p < .001). and self-esteem on work-related stress and
Qualification, joined nursing as professional depression and found that work-related stress was
carrier, designation/position and present area of work positively associated with depression. Perceived
(ward) has no relationship with assertive behavior. stress was inversely related to self-esteem and
As shown in table 6, nurse who were in older positively associated with work-related stress and
age group had less scores on stress as compared to depression, respectively. Self-esteem was negatively
nurses who were younger (p < .001). associated with work-related stress and depression.
As shown in table 7, nurses who joined nursing Pawar Manisha N(2014)24 reported that majority
as carrier by force of parents had more score on (42%) of the nurses had severe stress at workplace
perceived stress as compared to those who joined and highly significant association was found between
nursing voluntarily (p < .035). Nurses who took the level of stress and the demographic variables.
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colleges had less score on stress as compared to the levels of stress among nurses and reported higher
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