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© Prof Stephen W. Nason – All Rights Reserved
Negotiation Outline: Where are We Going?
Negotiation
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Harborco Outcomes
55 Possible agreements:
– 9: 6‐WAY
– 46: 5‐WAY
Coalitions: Harborco
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Harborco Outcomes II
55 Possible agreements:
– 9: 6‐WAY
– 46: 5‐WAY
What can explain this?
Coalitions: Harborco
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Coalitions
Multi‐issue, multi‐party negotiations tend to involve the formation of
coalitions
– especially blocking coalitions
Coalitions are usually unstable
Therefore, the analysis of coalitions becomes crucial in developing
strategies both before and during the negotiation itself
Coalitions: Harborco
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Who is the Strongest
Who is the Strongest?
– FDCR?
– Harborco?
Who is the Weakest?
– Other Ports?
– Environment?
Who did the best?
Who did the worst?
Coalitions: Harborco
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Harborco Results Summary
Exec Ed
Coalitions: Harborco
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Harborco Results Summary
MBA FT
Coalitions: Harborco
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Why Did Harborco Do So Poorly?
The Leadership trap
Often there is such pressure to get a coalition that the leader makes too
many concessions to too many people.
Leader deals one on one with each of the other 5 parties.
Solutions?
When you lead the coalition, do not make too many concessions.
Do NOT deal one on one with each party.
Coordinate a network of concessions and trades.
Negotiate one on group: leader with whole group.
Coalitions: Harborco
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To Build a Strong Coalition You Must Understand
the Answers to Key Questions
Who are the most likely parties to share your interests?
If such a coalition were to form, is it strong enough to block agreements
which aren’t in accord with its interests?
How stable is such a coalition likely to be?
Are there other potential coalitions whose interests are in opposition?
Who is not in favor of your coalition?
Are you in a strong or weak position?
Are each of the other positions strong or weak?
Coalitions: Harborco
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Is the Environmental League a Strong
or Weak Role?
Do they want an agreement
– Yes, but some reservations
What do they care about?
– Only Industry Mix and Ecology
– Employment, Loan, Compensation are irrelevant
What are the implications of this?
– Huge Value Potential & POWER
Coalitions: Harborco
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Why Was This Exercise So Frustrating?
Complicated:
Negotiation with 5 other people simultaneously is more complicated than
just 1
More people seem unreasonable, blocking everything?
Did anyone seem to want to block an agreement?
Why?
Coalitions: Harborco
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Blocking Coalition
Other Ports does not want an agreement!
Gets 150 if no agreement
How should Other Ports Block?
Aggressively?
Subtly, wily?
Coalitions: Harborco
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Build blocking coalitions by being subtle,
wily, sneaky
What would be successful blocking strategies?
Find someone else who does not want a coalition, if possible.
Encourage someone to get excluded or to not want to be in the coalition
1. Do a side deal?
2. Build an alliance with someone who shares many of your issues?
3. Support and encourage weaker members “extreme” position that rest can not
accept?
4. Support powerful members extreme positions?
5. Support the leader?
If you try to aggressively block a coalition, the others will turn on you
Coalitions: Harborco
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When to Block, When to Join the Coalition
Being excluded has costs
Do not vote no unless you know someone else will vote no too
Coalitions: Harborco
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Did Voting Help Build the Coalition?
Which was more useful in helping the Harborco person understand others?
Discussion
Voting
– First vote always fail, but voting exposes the problems
– Voting forces people to work harder linking issues and build multi‐issue
proposals
Coalitions: Harborco
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Coalition Dilemma
Key to effective coalition‐building is
to find a way to bind the parties together by
– understanding the interests of each party and
– being creative about identifying the common elements in those interests
but you also need to find differences to trade in order to create value
– Even though discussing differences often makes it harder get people to work
together
Coalitions: Harborco
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Coalition Dilemma
Should you
search for similarities to bind parties together or
search for differences to trade in order to create value?
Answer:
Do both!
E.g. Similarity can be a higher goal (quality of life of Seaborn)
the differences are the more specific interests.
Coalitions: Harborco
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Building Coalitions:
Consensus or “Majority Rule”
What are the pros and cons of consensus versus “majority rule?”
Consensus
– More stable outcomes
– Achieving consensus is more difficult , more frustrating, and need to
compromise more
Majority
– Need to compromise less and easier to achieve
– Much less stable:
• The closer the “majority” necessarily for an outcome is to the threshold
(e.g. 50%), the more unstable the coalition is
Coalitions: Harborco
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Keys to Building Coalitions
Find a way to bind the parties together, so that shifting is less likely to
occur
Understand the interests of each party
– Be creative about identifying the common elements in those interests
Search for differences to trade
Push for reliance on consensus rather than “majority rule”
Coalitions: Harborco
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Strategies and Tactics for Negotiating in Groups
Step 1: Opening
Coalitions: Harborco
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Strategies and Tactics for Negotiating in Groups
Step 2: Persuade others by
Coalitions: Harborco
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Strategies and Tactics for Negotiating in Groups
Step 3: Bind Coalition Together
Coalitions: Harborco
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Strategies and Tactics for Negotiating in Groups
Step 4 & 5: Reinforce the coalition
Coalitions: Harborco
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Core Characteristic of Each Strategy
When would you use each strategy?
Coalitions: Harborco
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When Would You Use Each Strategy?
winners and losers
Coalitions: Harborco
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Three Questions
1. When are most issues in the negotiation solved?
– at the deadline
2. How do people behave at the deadline?
– Quite stupidly
3. What then is the technical name for the deadline?
– Stupid Time
Coalitions: Harborco
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The Deadline or “Stupid Time”
Most issues in the negotiation solved at the deadline
At deadline we have “Stupid Time”: People act stupid
Two typical behaviours during stupid time
Panic
Happy, giddy generosity
Coalitions: Harborco
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Panic Stupid Time
1. Panic: too much info, too little time, too much left undone, many new
proposals, yelling, crying
People accept bad deals that they do not understand
Options
Offer a deal that is great for you that they do not understand.
Offer a minor point that they do not have time to fully consider.
Split the difference.
NEVER accept a rushed deal that you do not understand (make sure you are
prepared!).
Coalitions: Harborco
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Happy Stupid Time
2. Happy, giddy generosity: So pleased the negotiation almost over, relief
that the stress is almost over, already invested so much time and effort in
the negotiation that people will not let it fail now
People give away a lot for free
Options:
Since they are giving away things, ask for them, nibble
Say “don’t worry about that, we’ll take care of it”
DON’T ever give away too much for free
Coalitions: Harborco
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How Do you prevent yourself from being stupid
during “Stupid Time”
Understand Stupid Time.
Complete understanding of your bottom line and BATNA.
– Not just a bottom line as a number but how it was derived
– Know when to walk away and when to stay.
Preparation, preparation, preparation!
Never accept a rushed deal that you do not understand!
Extend the deadline.
Use it yourself.
Coalitions: Harborco
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Harborco Coalition Conclusions
Power is dangerous! (The Leadership TRAP)
– When you lead the coalition, do not make too many concessions
Perceived weakness can be a strength (trade)
Be a member of the winning coalition first,
– then worry about maximizing your results
If use power too bluntly people will exclude you
Coalitions are fragile
– work for consensus over majority
Blocking works better with subtlety, not aggression
– Blockers need to join the coalition when you can no longer maintain a blocking coalition
Focus on underlying interests and trade
Link issues together don’t deal with them separately
Don’t act stupid during “stupid time.”
Apply all the negotiation concepts from the course
Coalitions: Harborco
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