Canon Pixma MP140, MP145 Service Manual
Canon Pixma MP140, MP145 Service Manual
Canon Pixma MP140, MP145 Service Manual
1. PRODUCT LIST
2. PRODUCT SPECIFICATIONS
3. ERROR DISPLAY
4. REPAIR
5. EXTERNAL VIEW / PARTS LIST (for Asia)
6. TROUBLESHOOTING FLOWCHART
7. SPECIAL NOTES ON SERVICING
8. PRODUCT TECHNICAL INFORMATION
APPENDIX 1: SHIPMENT INSPECTION PATTERN 1
<EEPROM information contents>
APPENDIX 2: EEPROM INFORMATION PRINT
QY8-13AG-010
Canon Inc.
(1/1)
1. PRODUCT LIST
1-1. Main Units
Product name Product code Sales territories Remarks
0575B002AA US
Canon Ink Jet Printer MP150
0575B003AA CA
0575B004AA LAM LTR
0575B005AA EUM
0575B006AA EMB
0575B007AA GB
0575B008AA AU
0575B009AA ASA
0575B010AA CN
0575B011AA TW
0575B012AA KR
0575B013AA HK
0575B014AA LAM A4
1-2. Consumables
Product name Product code Sales territories Remarks
(2/2)
2. PRODUCT SPECIFICATIONS
2-1. Printer Main Unit Specifications
Paper feeding method ASF
Resolution 4,800 x 1,200 dpi (max.)
Printing speed Approx. 55 sec. (PP-101, 4 x 6, borderless printing, default print quality settings)
For reference:
Draft Standard
Black (J/E) 22 ppm 13.4 ppm
Color (J/E) 17 ppm 7.8 ppm
Printing direction Bi-directional / Uni-directional (automatically switched according to print data and print mod
Fast mode print duty 50% duty
Print width 203.2 mm (216 mm in borderless printing)
Interface - USB 2.0 Hi-Speed
- Direct print port (PictBridge, Bubble Jet Direct)
Supported ink cartridge Consumable
ASF stacking capacity Max. 10 mm (Approx. 100 pages of 75 g/m2)
Paper weight 64 to 105 g/m2
Plain paper 10 mm or less
High Resolution Paper 10 mm (Approx. 80 sheets) or less
Glossy Photo Paper A4, LTR, 5x7: 10 sheets or less
4x6: 20 sheets or less
Photo Paper Pro,
A4, LTR, 5x7: 10 sheets or less
Photo Paper Plus Glossy,
4x6, 4x8: 20 sheets or less
Matte Photo Paper
Photo Paper Plus Double Sided 1 sheet
Photo Paper Plus Semi-gloss A4, LTR: 10 sheets or less
4x6: 20 sheets or less
Transparency 30 sheets or less
Envelope 10 sheets or less
T-shirt Transfer 1 sheet
Photo Stickers 1 sheet
Borderless printing Up to A4, LTR
Detection function
Cover open Available
Presence of ink cartridge Available
Wrong installation of ink cartridge Available
Presence of memory card Available
Supported camera direct printing device Available
Carriage position Available
Presence of paper Available
Head-to-paper distance Available
Waste ink absorber full Available
Internal temperature Available
Remaining ink amount Available (Detected by dot counting)
Print head alignment Available (12 types) (Semiautomatic alignment / manual alignment from a computer)
Acoustic noise level
Fine (Photo Paper Pro / Fine mode) Approx. 44 dB (Sound pressure level ISO9296)
HQ Approx. 45 dB
HS Approx. 55 dB
Environmental requirements
During operation Temperature: 5C to 35C (41F to 95F)
Humidity: 10% to 90%RH (no condensation)
Non-operation Temperature: 0C to 40C (32F to 104F)
Humidity: 5% to 95%RH (no condensation)
(3/3)
(2-1, Printer Main Unit Specifications cont’d)
Power supply
Input voltage / Frequency AC 100 to 240 V, 50/60Hz
Power consumption: During printing Approx. 13 W
Stand-by status Approx. 2 W
External dimensions - With the paper support extended: Approx. 443 (W) x 436 (D) x 453 (H) mm
- With the paper support retracted: Approx. 443 (W) x 381 (D) x 181 (H) mm
Weight Approx. 5.4 kg (excluding the ink cartridges)
Related standards
Electromagnetic radiance, FCC, IC, CE Mark, Taiwan EMC, C-Tick, CCC (EMC), Korea MIC, Gost-R, DENAN, UL,
Electrical safety C-UL, CB Report, GS, FT, SASO, SPRING, Korea EK, IRAM (Argentine)
Note: Not Blue Angel compliant.
Scanner
Type Flatbed type (fixed document reading by the read head movement)
Sensor type CIS (Contact Image Sensor)
Optical resolution 1,200 x 2,400 dpi (max.)
Reading resolution 1,200 x 2,400 dpi (max.)
Tone (input / output) Gray scale: 16 bit / 8 bit
Color: 48 bit / 24 bit (RGB each color 16 bit / 8 bit)
Document size (max.) A4 / LTR
Copy
Image quality MP150: 2 levels (Fast, Standard)
Intensity 5 levels
Magnification 25% - 400%
Copy speed Draft
Image correction function Monochrome (Fine, BK): 22 cpm
Image adjustment function Color (Fine, CL): 17 cpm
Image processing function Measuring condition: Conversion into cpm from the first sheet ejection to the
eleventh sheets ejection in continuous copying
Copiable paper size (max) A4/LTR
Magnification Standardized scaling: Max. (400%), A5 -> A4, A5 -> B5, B5 -> A4, A4 -> B5,
B5 -> A5, min. (25%)
Zoom: 25% - 400% (on 1 % to 1% basis)
Number of continuous MP150: Monochrome / color 1 to 9 sheets
copying
Camera Direct Printing
Supported digital cameras Digital cameras and digital video cameras supporting Bubble Jet Direct or
PictBridge
Supported print paper PR-101 (A4 / LTR / 4” x 6” / 5” x7)
PP-101 (A4 / LTR/ 4” x 6” / 5” x 7”)
SG-101 (A4 / LTR / 4” x 6” )
PS-101
Print layout - 1 photo per page (borderless/with borders)
- Index printing
(4/4)
Print layout - 1 photo per page (borderless/with borders)
- Index printing
Throughput Approx. 69 seconds, with the following conditions and settings:
- A photo from a 5 mega-pixel digital camera
- PP-101 4” x 6”
- ExifPrint/Standard
- Process from pressing the printing start button to ejecting paper
(5/5)
<Supported ink cartridges by models>
Ink cartridge
Standard High capacity
Model PG-40 BK CL-41 CL PG-50 BK CL-51 CL
MP150 Standard package Standard package Usable as an Usable as an
option option
(6/6)
3. ERROR DISPLAY
The errors / alarms occurred in the printer is displayed as follows:
1) In Operator Call Error, the Alarm LED is lit to display an error.
(In a service mode, an error is displayed by the Alarm LED blinking.)
Service Call Error is displayed by the number of the Alarm LED blinking.
2) An error / alarm is displayed on the LCD monitor of the operation panel.
3) An alarm is displayed on the status monitor of the printer driver.
3-1. Operator Call Error (Alarm LED Blinking in Orange)
Alarm LED blinking Error
LED display Corrective action Remarks
(Service mode) (Error code)
E2 2 times No paper Set paper in ASF, and
(ASF)[1000] press the OK button.
E3 3 times Paper jam[1300] Remove the jammed
paper, and press the OK
button.
E4 - No ink[1600] Replace the ink When selecting to press
cartridge(s), or press the the OK button, ink may
OK button. run out during printing.
E5 5 times The ink cartridges are Check if supported ink
not installed[1401], tank(s) is installed, and
or a non-supported ink re-install them properly,
cartridge is and then close the
installed[1485], scanning unit.
or the ink cartridges are
not installed
properly[1687].
E8 - Waste ink absorber Pressing the OK button Waste ink absorber full
full[1700], will clean the error, and warning (service call
or platen waste ink enable to print. error) may appear.
absorber full[1710]. In repair,
<Replacement of Ink
absorber kit
(QY5-0149-000)>
<Replacement of Platen
waste ink absorber
QC1-6014-000)>
E9 - The connected digital Disconnect the cable
camera / video camera from a the digital
does not support camera/video camera,
Camera Direct and press the Reset
Printing.[2001] button, and then
re-connect the cable.
E14 - The Ink cartridges whose Check if supported ink
destination are tank(s) is installed, and
wrong.[1684] re-install it properly, and
then close the scanning
unit.
E15 15 times Ink cartridge is not Re-install the ink
installed.[1682] cartridge(s) properly and
close the scanning unit.
Or Turn on/off the
machine with the ink
cartridges installed.
E16 - Ink remaining is Install an new ink When the error is
unknown. [1685/1686] cartridge, or press the resolved by pressing the
OK button. OK button, the function
* When an cartridge that for detecting the
was once used remaining ink level will
(excluding the cartridge be released.
used just before) is
installed, this error
occurs.
(7/7)
(2-1, Printer Main Unit Specifications cont’d)
E19 - Failed to scan head After releasing the error by
alignment sheet. pressing the OK button, do
head alignment again. (Print
the head alignment sheet
again.) Check the followings.
- The correct media type,
size (plain paper, A4/LTR).
- The head alignment sheet
is printed properly. (There
is non-ejection/ squeezeout
of ink.)
- All applicable boxes on the
head alignment sheet are
filled out.
- After checking the
applicable boxes, the
alignment sheet is placed
in the right orientation and
location on the platen
glass.
3-2. Service Call Error (Cyclic Blinking in Orange (Alarm LED) and Green (Power LED))
Cycles of blinking
in orange and Error Corrective Action
green
2 times Carriage error [5100] Replace the printer as it has failed.
3 times Paper feed error [5400] Replace the printer as it has failed.
4 times Purge unit error [5C00] Replace the printer as it has failed.
5 times ASF(cam) sensor error [5700] Replace the printer as it has failed.
6 times Internal temperature rise error [5400] Replace the printer as it has failed.
7 times Waste ink absorber full or platen waste ink Replace the printer as it has failed.
absorber full [5B00/5B01]
8 times Ink cartridge temperature rise error [5200] Replace the printer as it has failed.
9 times EEPROM error [6800] Replace the printer as it has failed.
13 times Paper feed position error [6B00] Replace the printer as it has failed.
15 times USB Host VBUD overcurrent error [9000] Replace the printer as it has failed.
17 times Abnormal motor driver error [6D00] Replace the printer as it has failed.
20 times Other hardware error [6500] Replace the printer as it has failed.
22 times Scanner error[5010] Replace the printer as it has failed.
Continuous ROM error Replace the printer as it has failed.
alternate blinking
Alarm LED ROM error Replace the printer as it has failed.
(orange) lit
(8/8)
3-3. Ink Low Warning (Ink low warnings are displayed by the Status Monitor only when the remaining ink
level detection is enabled, and no Status Monitor display when disabled.)
Note: The Status Monitor display in the table below is for Windows.
Warning Display by Status Monitor
Ink low warning 1 (approx. 70% of ink remaining)
(9/9)
4. REPAIR
4.1 Notes on Service Part Replacement (and Disassembling/Reassembling) in Asia
Service part Notes on replacement Adjustment/settings Operation check
Logic board ass’y - Detach the logic board After replacement: - EEPROM print
(QM2-3163) ass’y about one minute 1. Initialize the - Service test print
after removing the EEPROM. - Printing via an
power cord to prevent 2. Reset the waste ink USB connection
the logic board ass’y counter. - Camera Direct
from being damaged. 3. Set the destination in print
(to discharge the the EEPROM.
accumulated electricity See 4.2 SERVICE
in the capacitor) MODE.
- If a waste ink amount is 4. Perform the print
more than 7%, head alignment in
replacement of the ink the user mode.
absorber is necessary.
Operation panel unit After replacement:
(QM2-2788) 1. Check the buttons /
the LCD
See 4.2 SERVICE
MODE.
Absorber kit After replacement: - Service test print
(QY5-0149) 1. Reset the waste ink
Platen ink absorber counter.
(QC1-6014) See 4.2 SERVICE
MODE.
(10/10)
<Service mode operation procedures>
1) With the printer powered off but connected to a power source, press the Power button while pressing and holding
the Stop/ Reset button.
2) When the Power LED is lit, press the Stop/Reset button two times while pressing and holding the Power button.
3) When releasing the Power button and the Stop / Reset button (regardless of order), the printer will move into a
service mode. (Waiting for menu selection)
4) When the LED lights in green, press the Stop/Reset button the specified number of time(s) according to the
function listed in the table below.(Each time the Stop/Reset button is pressed, the LED lights alternately in
orange and green, starting with orange.)
(11/11)
<Destination setting procedures>
At Logic board replacement, make settings for each destination.
The number of the Reset LED Destination Paper for defaulte setting
button pressing
0 time Green No change
1 time Orange Japan A4
2 times Green Korea A4
3 times Orange US/Canada Letter
4 times Green Europe A4
5 times Orange Australia A4
6 or more times Returns to a menu selection A4
Setting operation for the waste ink counter (The counter setting value is selected by pressing the Reset button.)
The number of the Reset button LED
pressing
0 time Green Reset the main waste ink counter to 0%.
1 time Orange Reset the platen waste ink counter to 0%.
2 times Green Reset the Main & platen waste ink counter to 0%. (Reset
collectively.)
1. When pressing the Stop button two times, the machine will be moved into an LED confirmation mode.
2. As often as the Color button is pressed one time, each LED is lit one by one, and the machine get in the mode in which each
button is acceptable.
3. As often as each buttons on the panel is pressed from the left to the right, the displayed number is counted up.
Maintenance 1
Fit to Page 2
SCAN 3
Paper size 4
+ 5
Black 6
Color 7
Stop / Reset 8
On / Off 9
4. When all buttons are pressed, [1] will be displayed. Then, LED[8.5 x 11 Plain Paper] and LED[8.5 x 11 Photo Paper] will be lit on
the panel, and the machine will be in a service mode menu selection mode.
(12/12)
6. TROUBLESHOOTING FLOWCHART
6-1. Printer Main Unit Troubleshooting Flowchart (how to confirm printer operation at refurbishment)
Power ON
Connect to computer
Shipment inspection See 4. SERVICE MODE for < Shipment inspection pattern check items>
pattern printing printing method. (See APPENDIX 1, SHIPMENT INSPECTION PATTERN 1.)
No
Correct?
Yes
Normal Defective
(15/15)
6-2. Ink Cartridge Troubleshooting Flowchart (ink cartridge operation confirmation)
Connect to computer
Yes
Correct?
No
Yes
Correct?
No
Yes
Correct?
No
Yes
Correct?
No
Yes
Correct?
No
Defective Normal
(16/16)
7. SPECIAL NOTES ON SERVICING
7-1. Notes on the Waste Ink Absorber (for absorbing waste ink when doing borderless printing)
Replacement.
After the waste ink absorber shown below was replaced, check if head-to-paper distance between the chassis
and platen is correct.
Because the chassis and platen (or other parts) have to be removed to replace the ink absorber,
head-to-paper distance may be misaligned.
Check the print result with the following procedures to confirm that there is no problem.
<Check procedure>
1) Print images on Photo Paper Pro to confirm that the print result has no problem and that the print head
does not contact paper.
When doing printing, set the paper thickness lever to the left (normal position).
When print quality deterioration and print head contact are found, adjust head-to-paper distance with the
following procedures.
1) Make marks under red screws located at both sides of the chassis.
When the print head contacts paper: Move the chassis rail towards the marks.
When print quality deteriorates: Move the chassis rail towards the marks.
(17/17)
8. PRODUCT TECHNICAL INFORMATION
8-1. FAQ (Problems specific to the iP150, and their corrective actions)
No. * Function Phenomenon Possible Call / Claim Corrective action Cause
1 A Installation Carriage error (Alarm and Power - The LEDs blink alternately in orange Remove the packing material fixing the The user may not have removed the
LEDs blink alternately 2 times). and green, 2 times (carriage error). carriage. packing material at unpacking and
installation.
Note: Even if the packing material
remains, no parts are damaged.
2 A Ink cartridge installation error - LED display in the LCD (As this Open the access cover, and install the ink The user did not install the ink cartridges
occurs at printer installation, the user cartridge(s) properly. completely at unpacking, installation, or
cannot recognize the error.) ink cartridge replacement.
3 B Paper No paper feeding - Paper out error 1. Perform roller cleaning from the printer The paper feed roller slips on the paper at
feeding - Paper cannot be fed driver. paper feeding.
- Cannot print 2. Clean the paper feed roller with
pre-moistened wipe or moistened
cloth.
4 C Multi-feeding - Multiple sheets of paper are fed 1. Fan the paper and set them in the In the high temperature and high humidity
simultaneously. ASF. environment, the frictional force between
-Blank paper is ejected. 2. In case of PR-101, set the paper sheet the front and back sides of paper
by sheet in the ASF. becomes high, and sheets stick to each
other, contributing to multi-feeding.
5 B Envelope not feeding - Paper out error 1. Perform roller cleaning from the printer The paper feed roller slips on the paper at
- Paper cannot be fed driver. paper feeding.
- Cannot print 2. Clean the paper feed roller with Note: Depending on the paper lots.
pre-moistened wipe or moistened
cloth.
3. Reduce the number of envelopes
loaded in the ASF.
4. Flatten the envelope (with a pen).
6 C Paper jam - Paper jam error 1. Remove the jammed paper from the As the LF roller slips on the paper, the
- Paper cannot be fed paper pick-up side. paper is not fed, causing the jam error at
- Cannot print paper ejecting.
7 B Paper jam and paper feeding - Paper jam error 1. Open the front cover and remove the If paper is loaded in the landscape
failure in printing on Credit card - Feeding failure jammed paper. orientation, paper cannot be fed because
sized paper - Cannot print 2. Load the same type of paper as the paper does not reach the LF roller at
jammed paper in the portrait paper feeding.
orientation and press the Reset
button.
(18/18)
(8-1. FAQ (Problems specific to the iP150 and corrective actions) cont’d)
No. * Function Phenomenon Possible Call / Claim Corrective action Cause
8 B Image Smearing on printed side. - Smear on the printed side of paper 1. Correct the paper curl. The edge of paper rises due when paper
quality - Cannot print properly 2. Set the paper thickness lever to the is curled, causing the ink cartridge to rub
- Paper edge crease right. against the printed surface of paper,
3. Recommend the user to conduct resulting in smearing.
printing in the print quality assurance
area.
9 B Smearing on the backside, or <Photo Paper Plus Double Sided> 1. Perform bottom plate cleaning from When borderless printing is conducted
address side of postcards Smears on the already printed side the printer driver. continuously, ink mist attaches to the ribs
when printing the other side 2. Clean the ribs on the platen with on the platen, and is transferred to the
cotton swabs/buds. backside of the following paper.
10 C Horizontal lines or uneven print - Cannot print to the bottom edge of 1. Recommend printing in the print When the paper end comes off the pinch
density at the trailing edge of paper quality assurance area. roller, printing is performed without the
paper - Lines or uneven print density appear 2. Change the print quality from Standard paper being held, preventing the ink
in the trailing edge of paper to High mode. drops from being ejected in the correct
- Cannot print properly 3. Try other paper (PP-101) positions, resulting in unevenness.
11 C When printing using one ink - Lines or uneven print density (on 1. Perform print head alignment. As the print media slightly slips while
cartridge only, horizontal lines or skin tones and background) 2. Change the print quality from Standard being fed by the LF roller, printed areas
uneven print density occurs due - Cannot print properly to High mode. overlap, causing the problem.
to LF roller feeding at small pitch
*Occurrence level:
A: The phenomenon is likely to occur frequently. (Caution required).
B: The phenomenon may occur under certain conditions, but likeliness is assumed very low in practical usage.
C: The phenomenon is unlikely to be recognized by the user, and no practical issues are assumed.
(19/19)
8-2. Major Functions
(1) Quiet mode
The printer has a quiet mode function.
Compared with the normal mode,
Acoustic noise level: HS normal approx. 55.0 dB, Quiet approx. 46.9 dB
Audible overtone level: Sound quality changes, and sound becomes quieter.
Print speed: Slows.
- Due to the specific print pattern, the actual remaining ink level does not match the indicated
remaining ink level.
This is because a detection error can be large in specific print patterns (such as continuous
printing using any one of the BK /CL of ink or continuous solid printing, etc.).
(20/20)
(3) Deep cleaning
The printer has a deep cleaning (refreshing) function.
Deep cleaning (refreshing):
This is a deep cleaning function in order to resolve print failure due to ink clogging
the nozzles.
(21/21)
APPENDIX 1: SHIPMENT INSPECTION PATTERN 1
<EEPROM information contents>
On the service test print(sample below), confirm the EEPROM information as shown below. (The information
Is given in the upper portion of the printout.)
Destination(model name)
Rom version
Main Ink absorber waste ink amount(%)
(22/22)
APPENDIX 2: EEPROM INFORMATION PRINT
<How to read EEPROM information print>
Print sample:
i MP150 US V1.00 IF(USB2=1) D=008.0 Ds 000.0 ST=2005/06/25-16:41
ER(ER0=1000 ER1=5100) LPT=2006/07/04-10:25
PC(M=000 R=000 T=011 D=000 C=000)
CLT(2005/06/30-11:34)
CT(BK_ST=002 BK_HC=002 CL_ST=000 CL_HC=000) IS(BK=0 M=0 C=0 Y=0)
IC(BK=02150 M=02435 C=02001 Y=02081) P_ON(S=00115) M_REG=1
UR(A(CLsi)=000 B(BKoe)=000 C(BKsi)=000 D(BKbi)=000 E(BkClx)=+04 F(BkCly)=000
G(Cbi)=+01 H(SCbi)=+01 I(C-SC)=000
J(Mbi)=000 K(SMbi)=000 L(M_SM)=000)
Printed items:
1: Model name
2: ROM version
3: I/F connection (USB2)
4: Waste ink amount (main, platen)
5: Installation date
6: Operator call / service call error record
7: Last printing time
8: Purging count (manual cleaning, (refreshing) deep cleaning, timer cleaning, cleaning by dot count, cleaning at ink
tank / print head )
9: Last cleaning time
10: Print head replacement count (Black standard, black high capacity, color standard, color high capacity)
11: Ink status (BK/M/C/Y)
(23/23)
12: Total ink consumption amount (BK/M/C/Y)
13: Power-on count (S = soft-power-on)
14: Manual print head alignment by user
15: User print head alignment value
(CLsi/BKoe/BKsi/Bkbi/BkClx/BkCly/Cbi/SCbi/C-SC/Mbi/Smbi/M-SM)
16: Wiping count
17: Camera Direct Print-supported device connection record
(LG, Canon PictBridge, Other PictBridge)
18: Longest period of non-printing
19: Number of all pages fed (total, number of copying sheets)
20: Number of pages fed from ASF (total, plain paper, High Resolution Paper6Matte Photo Paper, Photo Paper
Pro6Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard, envelope)
21: Camera Direct print pages in total
22: Borderless print pages
23: L & 4x6 print pages
<Direct>
24: Language setting
25: Name card- / Credit Card-sized paper pages fed
26: Stickers pages fed
27: Memory Card Direct print pages: Photo Paper Pro (4x6, 5x7, A4/LTR)
28: Camera Direct print pages: Fast Photo Paper (4x6, 5x7, card, A4/LTR)
29: Camera Direct print pages: Matte Paper (4x6, 5x7, card, A4/LTR)
<Scanner>
30: Total number of scanning
31: Number of scanning according to read resolution (75/150/300/600/1200/2400 dpi)
32: Number of scanning according to read tone (grayscale / color)
<Copy>
33: Number of pages of monoclonal copy fed from ASF (plain paper, Photo Paper Plus Glossy , Photo Paper Pro,
Glossy Photo Paper, other paper)
34: Number of pages of color copy fed from ASF (plain paper, High Resolution Paper&Matte Photo Paper, Photo Paper
Pro&Photo Paper Plus Glossy & Photo Paper Plus Semi-gloss, Glossy Photo Paper, postcard)
35: Print head temperature (BK)
36: Print head temperature (CL)
37: inside temperature
38: Line inspection information
<Scan Error History>
39: Scanning error status history
(24/24)