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MyGate User Manual

The document describes features of the MyGate app which allows users to manage access for guests, pre-approve services, get alerts about family members, and communicate with guards. Key features include inviting guests, pre-approving taxis and deliveries, receiving child safety alerts, managing household members and daily help, adding vehicles, editing profiles, and using the app as an intercom.

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Avik Kundu
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We take content rights seriously. If you suspect this is your content, claim it here.
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2K views2 pages

MyGate User Manual

The document describes features of the MyGate app which allows users to manage access for guests, pre-approve services, get alerts about family members, and communicate with guards. Key features include inviting guests, pre-approving taxis and deliveries, receiving child safety alerts, managing household members and daily help, adding vehicles, editing profiles, and using the app as an intercom.

Uploaded by

Avik Kundu
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Quick Actions

Invite Guests
Create the perfect security
experience for your guests
Pre-approve Cabs
Avoid unnecessary • Your guests receive an OTP
approvals for your • On showing the OTP, they
scheduled services receive seamless entry

• Click on ‘Cab’
• Select the time of arrival
• Enjoy faster pick-ups

Pre-approve Deliveries
Avoid unnecessary approvals
for your scheduled services

Child Security • Click on ‘Delivery’


Receive a notification the • Select the time of arrival
moment your kid exits the • Enjoy hot food faster
premises

• Click on ‘Kid’
• Select your kid's time of
departure
• Be notified when your kid Pre-approve Visiting Help
leaves the society From plumbers and electricians
to yoga instructors and tutors,
pre-approve their entry here:

• Click on ‘Visiting Help’


• Select the time of arrival
• Wait for the doorbell to ring
Raise Security Alert
Get immediate help in case
of a domestic emergency

• Select a common security


issue or create one Message to Guard
• An alert is raised to the Convey messages to the guard
guard at the click of a button

User Manual
Still have questions? Do you have any suggestions?
Create the perfect security experience for your guests
Refer to our FAQ section on the website: Write to us at
help.mygate.in [email protected] Download the app
Steps for Registration My Family My Daily Help
Once you're profile is approved, you will By adding your staff to MyGate, you will
be able to add your family. All members receive notifications each time they enter
will be able to manage visitors and the your community, helping you better plan
Download myGate app Welcome to household. Add children to receive your day. It will also help you maintain a
1 Scan the code or install notifications when they enter and exit. record of their attendance.
myGate from app store
Adding Family Adding Daily Help
Register yourself
2 Fill in the basic details and
1 Click on the Household card. 1 Click on the Household card.
submit your profile for approval 2 Scroll down to My Family and click 2 Scroll down to My Daily Help and
add family members. click add daily help.
Await admin approval 3 Enter the Name/Mobile Number of 3 Select the profile of your maid, nanny
3 Contact your society admin or each member. or cook.
facility manager to expedite

Welcome to MyGate
My Vehicles My Profile
4 Once approved, you're ready Your vehicles can go enter the premises Your profile will be what was submitted
to experience the app seamlessly once you've added your the moment you downloaded the app.
vehicles. What's more is, you'll receive Should you wish to change the mobile
notifications each time your vehicle number or email address associated with
enters or exits the premises. your account, you can edit the profile.

Adding Vehicles Editing Your Profile


The Main Interface 1 Click on the Household card. 1 Click on the Household card.
Household, Community and Activity are the three main screens on the MyGate app. Everything 2 Scroll down to My Vehicles and 2 Select the card that contains your
you need to simplify your community life is available on these three screens. click add vehicles. name.
Enter the vehicle number and Hit the pencil icon at the top left;
Activity Household Community 3
model.
3
change the details as required.
One dashboard for all that's Your family, your daily staff, Stay up-to-date with all that's
going on back home. Contact your vehicles, they're all here. going on around the complex.
the delivery boy that is headed Add new members, find Chat with neighbours, resolve eIntercom
to your home or confirm the best-rated help and even set complaints, find emergency
time your cook checked in. up the intercom here. contact numbers. A step away from the traditional set up, you can turn your
mobile phone or landline into an intercom.

Setting it up
On the Household tab, scroll down the eIntercom
1
set-up; click on 'Step 2'.

Enter the primary and secondary numbers; it's


2
all set-up!

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