Full Research Paper
Full Research Paper
Full Research Paper
____________
by
RESEARCH ARMY’s
Grade 12-St. John Bosco
ABM-A
March 2019
2
ABSTRACT
technology has made it easy to share their voice and perspective around the globe.
The primary focus of this study is to examine the nature of the associations
between the usage of various popular and well known social media platforms such
as Facebook, Instagram and Other Social Media and the buying behaviors of
mothers. This study was pursued to seek knowledge whether the usage of social
media affect the buying behaviors of mothers or not, thus a quantitative research
examining the relationship between social media usage and buying behaviors of
mothers.
on the availability and willingness to take part of this study. The study was carried
out based on a structured questionnaire composed of three parts. The first part
contains questions pertaining to the profile of the respondents. The second part
includes questions finding out the social media usage of mothers. The last part
The major finding of this study was that there was a weak/strong correlation
between the social media usage and buying behavior of mothers. Through the Chi
Square Test, the results has sown that social networks can bring about a certain
thus a greater connection between the different actors, for social media platforms
3
APPROVAL SHEET
ACKNOWLEDGEMENT
the following persons for their invaluable assistance and moral support that has
his positive criticisms and invaluable suggestions which had added substance and
Mr. Ernesto Acoba, CKC SHS Department Principal, who had given his time
reading the Statement of the Problem and the gathered data− amending our
respondents of the study, for their unselfish assistance and cooperation in the
And most of all, to the great and infinite GOD for his guidance, who never
showered.
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EDITOR’S CERIFICATE
CERTIFICATION
Designation: ______________________
Date: ____________________________
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Tables
Charts
Illustrations
TABLE OF CONTENTS
Title Page………………………………………...……………………………..… i
Abstract ………………………………………...……………………………..… ii
Approval Sheet……………………….………………………………………..… ii
Acknowledgement ……………………….……………………………………… iii
Editor’s Certificate……………………….……………………………..………… iv
List of Tables and Figures…………………………………………..………… iv
Table of Contents……………………….……………………………..………… iv
Introduction ………………………….……………………………..………… 1
Statement of the Problem ………………………………………..…….…… 3
Scope and Limitations of the Study ……………………….………….…… 5
Significance of the Study ……………………….………………………...… 7
Definition of Terms ………………….………………….…………………… 6
Related Literature…..….……….……………………...…………...…...….. 10
Related Studies………………….………………………………...…...….. 10
Theoretical Framework………….…………....…………………...…...….. 10
Conceptual Framework………….…………....…………………...…...….. 10
Hypotheses ……………….……….…………....…………………...…...….. 10
Research Design……………….……….…………………………...…...….. 10
Research Locale and Participants ………………………………...…...….. 10
Sampling Technique ………………….……….…………………...…...….. 10
Data Collection Procedure………………………………………………..… 11
Statistical Treatment of Data ……………………………………………..… 11
References
Appendices
A. Research Instrument
B. Research Timeline
C. Budgetary Requirements
D. Researcher’s Profile
E. Documentation
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CHAPTER 1
Introduction
marketing and consumer for brands now have the power to reach their audience
constantly, which allows them to connect with their customers in a new way. From
product research to brand loyalty, consumers turn to social media now more than
ever and because of this, consumers are also easily influenced by the world
around them. A large group of these consumers are women, moms specifically,
more, they have become perfect customers. Such a finding definitely changes the
target point of a number of marketers. Since women are generally more interested
in their purchases and, in majority of cases would compare prices of a product they
are willing to buy (whereas men would simply grab the first product they need
the brink of a massive power shift, a grinding of the gears of history into a new
human condition. It's a world where women can, if they choose, seize the reins of
a new term, which means a rise of economy due to women participation both
internally (since women are actively participating in business and their earnings
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Furthermore, mothers in this generation are tech-savvy, they are one of the
users of internet and other social media platforms using their mobile phones and
are the decision makers for the purchase of the household (Cruz, 2015). With
moms being increasingly “plugged-in”, and with their incredible influence and
drive brand growth thus driving social media trends and smartphone usage.
Mobile moms globally spend an average of 6.2 hours per day consuming
media content, with more of that time spent on mobile devices than any other
platform (Inmobi, 2017). Since moms spend so much time online, they frequently
notice ads on mobile devices− digital ad featuring deals, sales or other money-
28% of respondents have actively used 6-10 apps in the past 30 days, averaging
e-tail links and specific brick and mortar information. Moreover, these
recommendations from trusted sources come with compelling photos and videos,
clever usage ideas, recipes, life hacks, and ‘how-to’s. Thus, a tidal wave of socially
driven first person advocacy leading them to new product or brand discovery
(O’Malley, 2016). By reason of this, Bemis (2014) stated that users of social media
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may demonstrate habits and patterns in terms of their social media usage but will
not remain constant and shift into small changes that improves people's view and
perspective in social media platforms that can quickly and fundamentally change
On account of this claim, the primary focus of this study is to examine the
nature of the associations between the usage of various popular and well known
social media platforms such as Facebook, Instagram and Other Social Media and
the buying behaviors of mothers. This study will be undertaken with the purpose
mothers or not for the researchers found a gap in the body of knowledge. All the
explanation, justification, and methodology or instruments used that can affect the
which a researcher measures two variables, understands and assess the statistical
relationship between them with no influence from any extraneous variable (Baht,
2018) so that later studies can narrow the findings down and, if possible, determine
causation experimentally while participants for this study will include only mothers
of the students in Christ the King College, Calbayog City who have the capacity
and ability to use the social media, internet, and other platforms that might
influence their buying behavior using the Cohran’s Formula to determine the
sample size.
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parts. The first part contains questions pertaining to the profile of the respondents.
The second part includes questions finding out the social media usage of mothers.
The last part includes questions about the mothers’ buying behaviors on online
shopping.
Understanding how moms use their mobile devices is critical to crafting successful
campaigns or services.
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This study aims to examine the relationship between social media usage
1.1. Age;
3. What are the buying behaviors of mothers on online shopping, in terms of:
The primary focus of this study is to examine the nature of the associations
between the usage of various popular and well known social media platforms such
as Facebook, Instagram and Other Social Media and the buying behaviors of
mothers. This study will be undertaken with the purpose to seeking knowledge
As the study focuses also on the Internet, a global entity, narrowing the
geographical location is mandatory. Participants for this study will include only the
mothers of the students in Christ the King College, Calbayog City who have the
capacity and ability to use the social media, internet, and other platforms that might
influence their buying behavior. While this is a small sample compared to all
the impact of social media on consumers. The result of the study will help them
the social media influence the buying behavior of their customers. And be able to
be equip of knowledge that could help them gain and rise profit.
working in marketing field to have some insights that will contribute additional
knowledge about the nature of the associations between usage of social media
Consumer. The consumers would also gain from this study. They will have
the prior knowledge of how social media usage affect their decisions in buying a
product.
topic, the researchers would also enhance their knowledge on writing research
which is the main goal in the execution of this study. Furthermore, the research
would also help future researchers that may have the same topic with this paper.
Definition of terms
For better understanding of the study, the researchers gave several terms
The listed words are the terms used in this study. The words are defined
according to the general use of the meaning for better understanding of the study.
Buying behavior
different factors such as the consumer's societal role, social and cultural
Customer’s behavior
or service and the total sum of a consumer's attitudes, preferences, intentions, and
E-commerce
transaction, that engage participants to transfer the information across the internet.
goods and services with no barriers of time or distance (Network Solutions, 2014).
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Mother
Sheconomy
Social media
It is the use of computer that ease the sharing of ideas and information that
establish and develop virtual networks and communities to connect people across
Social networking
It refers to the use of the internet and social media platforms to connect with
the community and the society. It can be used for different kinds of purposes such
as social purposes, business purposes or even both through the use of different
sites such as Facebook, and Twitter. It is also used by the marketers to help them
seek the significant target area and the engagement of users in the virtual
Traditional businessperson
cook, shop assistant or other skilled education and is working in the industry for
some years and now feels it is time to start a business like the one he has been
The listed words are the terms used in this study. The words are defined
according to how they are utilized in the study for better comprehension of the
study.
Buying Behavior
Customer Behavior
product or service and it is also how people act in making choices of what they
E-commerce
It is the activities in the internet that involve buying and selling of a particular
Mother
of decisions in the household, they are the ones who makes choices in buying the
most reasonable and useful product or services that attains the needs and wants
Social Media
and etc. that are used by large number of groups to communicate and share
Social Networking
and services among people with common interest using online platforms.
It is the level of how often one uses social media daily and a week, website
applications.
Traditional businessperson
They are the businessman or person who works in a business that plays a
crucial role in dealing, marketing, and selling goods and services in a traditional
way, this means that the businessperson is present and not virtually present in
CHAPTER 2
This section presents the related literature and studies after the thorough
and in-depth search done by the researchers. This presents the idea of social
Related Literature
The world experiences a vast change in its way of life because of the new
technology that makes our daily living easy. One of the contributors of change is
the use of the internet to communicate and share different information from one
person to the other, which is called social media. Moreover, it is not only used in
commerce.
Customer Behavior
what they buy, need, want or act in a certain product, service or company
understand consumer behavior to learn how potential customers will act about the
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new product or services and will help companies identify possible new business
opportunities.
decisions.
In some cases, this impact is so big that individuals would deny their own
empirical knowledge and instead rely wholly on information from the aggregated
impact only his social circle and would rarely disperse information to a bigger
audience. However, social media interaction, via social media websites has paved
the way for an instant flow of information that spreads the message to a wider
audience. Thus, it is vital for businesses to understand the driving forces of online
customer behaviors and to learn how they can strategically affect that behavior to
Social Media
the years and within these periods, traditional media is slowly being replaced with
social media. This change has led to increased online marketing using different
marketing ploys that leads to unlimited opportunities that stems from borderless
Furthermore, Kaplan and Haenlein (2010) suggest that social media could
thoughts like to the foundations of Web 2.0 technology which permits the
of social media. In their reasoning, social media was partitioned into a few
sites, virtual worlds (social/game) and social networking. The said virtual social
through the use of feedback engaging the users’ active in the generation and
content however does not enable the clients to alter the substance. (Ward, 2012).
The millennials who grew up as digital natives are the users of the internet,
with a growing penetration rate 1.5x or 30 million users every year, and by this the
games, music, apps, services and physical items using their mobile phones
(Garcia, Arizabal and Tuazon, 2018). They prefer to use social media using their
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mobile phones or smartphone devices rather than laptops and computers because
they feel comfortable using the device that can be easily use anytime, anywhere
(Bermis, 2014).
In addition, Valentine (2018) suggests that the reason why people use
social media is that they want to be updated of what their friends were doing and
to stay up to date with news and current events. Social media provides an
products and therefore will facilitate word-of mouth communication (Chen, Fay and
builds with customers is an effective marketing tool and by simply reading their
tweets, post, and status update, one will gain the right information and insights into
and patterns but will not remain constant and shift into small changes that improves
people's view and perspective in social media platforms that can quickly and
unintentionally, which allows the business people to do what they want with this
Dehghani (2013) posits that social media advertising is the modern version
Both two way communication and customized advertising are factors which
businesses to reach prospect and customers that associates creating and sharing
content, ideas and information through social media networks to achieve marketing
and branding goals (WordStream, ND). This will lead companies priority to reach
target market that are constantly active users of the online platforms and this
includes mothers.
connection between the left and right hemispheres while man's brain has more
connections within the two hemispheres (Relander, 2014). This is the reason why
women are good in multi-tasking while men are better achieving task one at a time,
this implies that women are bound to use social media while doing their
responsibilities.
Mothers in this generation are tech-savvy, they are one of the users of
internet and other social media platforms using their mobile phones and are the
According to Salita (2013), mothers are the one of the early adopters of
gadgets and advertisers seek to reach specific digital market which is the moms.
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In addition, mothers prefer to use their devices at a specific time of the day so it’s
better for advertisers on social media to interact with them after 7 p.m. as 49% of
mothers are active in that time maybe because they are done working and attaining
Cruz (2015) posits that mothers now are more interested in participating or
using their mobile phones going to a social media platforms in which lessened
some of their traditional activities and hobbies; this includes watching television,
establishing and nurturing relationship (Relander, 2014). This means that mothers
seek for association of connection through better relationship that can be seen in
associate the services that the businesses and companies made through their
Shopping Online
The price and convenience are the two most commonly cited reasons for
shopping online (Habul, 2000). The ability to shop online without going out to their
household and to have products and/or services delivered to the door fascinates
and attracts many shoppers (Beck and Lynch, 2001). The number of Internet users
who are shopping online goods and services is increasingly (Forrester, 2012).
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include both utilitarian and hedonic dimensions (Schlosser, Shavitt & Kanfer,
1999). According to Holbrook (Holbrook, M.B, 1994), while some Internet shoppers
done by women when she arise need and problem hence utilitarian act as a
problem solver shopping for women, while hedonic shopping is done by women
Like other users of the internet and e-commerce, mothers also have some
reasons why they wanted to use such platform. According to Hills (2014), there are
they buy online, they use social media, they use mobile devices, they research
online but buy in physical store, and their older kids research online but then go
with parents to a mall for buying trending stuff. This means that it is essential for
personas and also how their kids’ age groups to changes parents’ behavior (Hillis,
2014).
and value-seeking more essential," says Fiona O'Donnell, lifestyles and leisure
analyst at Mintel. "At the same time, the increased time and logistical pressures of
need to protect and nurture their kids puts a sharper focus on safety and nutrition
information."
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This means that moms are caution in shopping online or at the mall
(traditional shopping) for they prefer to buy the things that is more durable and safe
for their kids and only buy products or services that they needed at a low cost
Synthesis
communication. Social media interaction has paved the way for an instant flow of
online customer behaviors and to learn how they can strategically affect that
Social media has been through constant evolution throughout the years and
within these periods, traditional media is slowly being replaced with social media.
This is because people prefer to use social media using their mobile phones or
smartphone devices rather than traditional media because they feel comfortable
One of these people is the mothers who actively participate in the virtual
community, the social media. Mothers who are nowadays a tech-savvy spend their
leisure time on using the internet and other platforms such as Facebook, Youtube,
twitter, etc. that can influence their buying behavior for they might encounter
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potential buyers.
One of the reason why mothers are potential buyer is that they are the
and wants of the family. They also uses the internet and other platforms to be
updated in different kinds of events that is happening in their circles; this includes
family, friends, society, and the community that will help them nurture the
relationship with these people. Moreover, they shop online because of the price
and convenience and reflect to different factors that affect their buying patterns
which includes their children and their capacity to budget all the expenses.
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Related Studies
conducted to which the present proposed study is related or has some bearing or
Local
The study of the AsianParent (2015) entitled Asian Digital Mum Survey, is
conducted to bring into focus the habits of moms in the Philippines and to help
explores what social media network mothers are using, what factors makes them
share content with other moms, and influences their purchasing behavior. The
2,700 mothers who have kids up to the age of 16 and it reveals that moms are into
This study is similar to the research that will be conducting at hand; the gap
that made this study deficient in is that it highly focuses on the habits of moms
online rather than on online shopping itself. Generally, stating that Philippines
moms are the most active on Facebook groups, forums, and online communities.
They gave little attention to the buying behavior bringing only the matter about why
moms follow brands that resulted in 95% to be updated on product offerings, 72%
for coupons and discounts and 32% to endorse this brand to others.
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(1) convenience; (2) benefits; and (3) leisure, and another three factors of
behavior: (1) convenience; (2) security; and (3) leisure. Both variables are high.
Although, this study’s focal point is the youth’s buying behavior towards
online shopping it will be substantial if the researchers compare the elderly age
towards online shopping so that wider coverage can be achieved by the online
shops and thereby maximize business opportunities. In this study, the researchers
will investigate the mothers’ social media usage and buying behavior to
corroborate the former study and to give equal attention to the matter or issue. It
The study used a descriptive survey method that successfully captured the
needed data for the study. Findings showed that females tend to shop online than
males because they are more inclined to shop, what constraints half of them to
buy online are their financial insufficiency, product risk and delivery problems.
most of them have knowledge and skills on online shopping practices, online
Foreign Studies
shopping.
cannot be seen as credible for it is highly vulnerable to selection bias and has a
high level of error sampling, although it was sufficient for the presented findings.
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As for the literature and previous research studies in the field of social
Furthermore, the proposed model, although a good fit, does not guarantee
The main focus of this study is to elucidate the changes in consumer buying
behavior among the youth of University of Punjab, Pakistan and will be determined
by the following five factors that were derived from literature: trust, time, product
questionnaire.
online shopping but Trust factor is the most relevant when it comes to the younger
generation.
However, this study was targeted for the youth in the business department
of Punjab, Lahore only, so the results are positive on bias for most of the randomly
sampled respondents are female due to higher ratio of females enrolled in the
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selected institutes and that the researchers also took five variables only from the
literature.
have a higher male participation in the study and more variables will be added
such as pricing, discounts and other online deals factors that can possibly affect
and buying behavior of mothers through their social media usage and their buying
of the differences of the brands. This study only focuses on mothers for the rise of
millennial moms seem to make an impact in the marketing world− they tend to
control the purse strings in most household, they are highly-influential, have a high
and better purchasing power, hence, it will provide reliable and valid results for
mothers are emotionally and mentally matured, financially sufficient and practical
The study of Kukreti, A., Singh, R., & Mittal, S. (2018) entitled Effects of
impact the buying behavior of consumers from the capital city of Uttarakahnd
factors were found that showed a significant impact on the buying behavior of
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online shopping users: Customer benefit, fast economic and secured purchase,
The study’s literature review lacks sufficient background and justification for
The method used was exploratory correlational analysis during which the
researcher has an antecedent assumption that any indicator could also be related
to any issue. There's no previous theory and one uses factor loadings to grasp the
Synthesis
All studies in local and international publications have been made for the
researchers to have an idea regarding the relation of social media and buying
Existing research papers that the researchers founded on the internet had
arrived at a conclusion that there are effects of social networks or online shopping
influence on the choices of consumers changing their buying behavior through the
methodology or instruments used that can affect the overall ecological validity of
the research− for instance, some of the instruments and proposed model used in
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the studies provided simply do not tap into people’s real life experiences. The
In general, the related studies serve as the foundation and help the
researchers’ in their current study to clarify vague points about the problem, the
Theoretical Framework
proposed by Maslow (1948). It has a various effects through the whole psychology
community. Based on a five-part priority system that is under his theory, people
act to fulfill their needs. These needs are ordered based on its importance:
physiological (survival), safety, love, esteem, and self-actualization. The lower part
must be fulfilled first for it will activate the next higher order of the hierarchy of
needs.
needed to drive through satisfaction or gratification of people. And it has been used
It can help people understand the essential needs that we oblige to attain
especially now that we are adapting to the new technology wherein it might change
and affect the behavior of people when it comes to attaining their needs through
buying products using the online platforms. Technology including internet and
The Pseudo Theories were proposed by Li and Owyang (2010) and Evans
(2008). It consists of two frameworks, which are the Social graphic Framework and
the Social Feedback Loop. The first framework is about the development of social
asked by the marketers and managers to the customers and the answer will lead
commenting, and sharing to watching. While the second framework is the chain
reaction of the customer purchase funnel. Evans (2008) states that there are three
stages of purchase funnel wherein the marketer can influence the customer’s
When customers purchase product they will use it, form opinions, and talk about it
later in which starts the cycle of the loop feedback about the product from one
the structured pyramid of needs, the Pseudo Theories are more on the different
The Social Graphic Framework will also help the businesses by providing
tools and platforms to effectively run their social interaction while the Social
Feedback Loop framework will help marketers harness feedback loop importance
The Social Exchange Theory was proposed by Homans (1958).It states that
individuals engage to something that they find rewarding and avoid those that have
high costs or risks. Social behavior is not only an exchange of goods in particular
to the material ones but also in non-material goods, such as symbol of approval or
explain how human beings communicate with each other, how they form
relationship and bonds, and how communities are formed through communication
The Theory of Social Exchange explains that there is a level of face validity
when it comes to segmenting users to their exchange behavior. There are four
It includes the watchers (who consume content), sharers (who upload and
forward information to others), commenters (who both review and rate products)
Synthesis
The first theory is the Motivation-Need Theory which is about the need of
by humans to attain their needs that indicates the needs that are at the bottom are
the most important ones. While the Pseudo Theory explains how people engage
framework which includes the social graphic that is about the development of
social strategy and the social feedback loop that states the stages of purchase
funnel. Lastly, the Social Exchange theory states the reason why people engage
Pseudo and Social Exchange, the researcher used the following assumptions as
a. The mothers prefer to meet first the lower part of the Hierarchy, which
includes: food, water, shelter and clothing which is the most basic needs
that can lead to the other levels of hierarchy such as safety, love, esteem
and self-actualization.
Mothers prioritize the things that they really need in order to survive in day
to day living not only for themselves but also for the members of the family.
41
which they play as the crucial member of the cyber community for mothers
nowadays prefer to spend their leisure time in using their mobile phones
and internet.
c. The mothers will prefer to choose the kind of goods that they find rewarding
and has a low cost for they are fastidious in making decisions especially for
d. These kinds of goods are not always a material one but it can also be a
e. Once a mother, like other customer, purchases a product; they will provide
Conceptual Framework
Figure 1 shows the conceptual framework of the study. As what can be seen
at the bottom of the diagram, the first box is the location of the study, which is
Calbayog City, Samar and the respondents of this study. The box in the upper left
box contains the profile of the mothers in terms of their age and economic status.
The lower left box contains the social media usage of the respondents. The right
box contains the buying behavior of the respondents. Lastly, the next upper box
Research Hypothesis
media usage and buying behaviors of mothers. To attain the research objectives
mothers?
null hypothesis:
behavior of mothers.
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CHAPTER 3
METHODOLOGY OF RESEARCH
This chapter describes the method to be used in this study, research design,
Research Design
the relationship between social media usage and buying behaviors of mothers.
relationship between them with no influence from any extraneous variable (Bhat,
ND). The reason that the researchers choose to use a correlational study rather
causal, but the researchers cannot manipulate the independent variable because
social media usage and buying behavior of mothers. Therefore, the researchers
could not manipulate the social media usage of the selected participants
experienced and had to settle for measuring the social media usage—along with
Research Locale
This study will be conducted at the grounds of Christ the King College. The
researchers will ask mothers randomly who are accompanying their children to
school to answer the questionnaire provided, for Christ the King College is the
the island of Samar, established under the name Colegio de San Vicente de Paul
on 1905 and currently has more or less 1,600 students− catering Elementary,
Research Participants
The respondents of the study will be the mothers of the students in Christ
the King College who have the capacity and ability to use the social media,
internet, and other platforms that might influence their buying behavior for they are
the primary decision maker in purchasing products for the needs and wants of the
household members.
The mothers will assess the relationship of social media usage and their
buying behavior by answering the questionnaire that the researches will provide.
They will also determine the impacts of social media and how it will influence their
buying behavior that will be analyze by the researchers using the survey.
The researcher will utilize the Cochran's Formula to determine the sample
size. This formula will help researchers calculate an ideal sample size given a
desired level of precision, desired confidence level, and the estimated proportion
of the attribute present in the population. The researchers do not have much
information about the total population of mothers in Christ the King College, so
they assume that quarter of its population are potential respondents of the study.
95%confidence level gives the researchers Z values of 1.96, per normal tables.
47
Cochran’s Formula:
Where:
question,
q is 1 – p.
Solution:
n = Z2pq n = 14
e2 p = 0.25
n = (1.96)(0.25)(0.75) q = 0.75
(0.05) 2 Z = 1.96
n = 147 e = 0.05
After using the formula, the researchers got the sample size of 147 in the
target population that is enough to give the researchers the amount of that they
Sampling Technique
selected based on the availability and willingness to take part of this study. This
sampling technique is a method that relies on data collection from population who
are conveniently available to participate in study. The first available primary data
source will be used for the research without additional requirements except for
The researchers use this sampling technique because they cannot get the
exact amount of the population of mothers in Christ the King College. Since the
the study is conducted, it will be easy for the researchers to recruit willing and
Research Instrument
parts. The first part contains questions pertaining to the profile of the respondents.
The second part includes questions finding out the social media usage of mothers.
The last part includes questions about the mothers’ buying behaviors on online
shopping.
49
In the conduct of the study in Christ the King College, the researchers will
ask permission to the selected mothers in the Christ the King College to answer
the survey forms. The questionnaire will be distributed to the available and willing
mothers inside the campus of the school. The results of the survey will be recorded
Data Analysis
contains the social media usage and buying behavior of mothers. To interpret the
data gathered, the researchers will use the following statistical treatment:
𝑷 = 𝒇/𝒏 𝒙 𝟏𝟎𝟎
f = frequency
usage of mothers and its effect on their buying behavior. The formula is:
𝞵 = 𝚺𝒇𝒙/𝒏
𝛴 = Summation
Table 2
Data Interpretation
formula is as follows:
𝜮√(𝒐 − 𝒆𝟐
𝒙𝟐 =
𝒆
o = observed frequency
e = expected frequency
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CHAPTER 4
CHAPTER 5
Summary of Findings
The primary focus of this study is to examine the nature of the associations
between social media usage and the buying behaviors of mothers. This study will
This study has found that 100% of the 70 respondents uses social media.
45.71% (32) of which spend 3-4 hours on social media websites on a typical day
while 40% (28) of the population uses social media 4-5 days in a week. Gathering
81.71% (60) of the respondents, Facebook is the most accessed social media
application on a daily basis. In addition to this, the users of Instagram and Twitter
were almost the same, and they were recorded 11.43% (8) and 8.57% (6)
respectively. It was observed that most of the mothers particularly use 81.71% (60)
communication.
sometimes and 67.14% (47) use Facebook most often when buying products
online indicating that Facebook is also the most used social media tool to buy
products online. While the online shopping intentions of mothers heavily lean on
its convenience 54.20% (38), 12.86% (9) of the respondents shop online to avoid
54
crowds, 10% (7) of them is to compare prices and lastly, 1.47% (1) out of 70
respondents shop online because of its opportunity to shop 24/7. The most viewed
or searched product is clothing with a percentage of 54.20% (38), the second most
viewed or searched products are Bags and Accessories 32.86% (23) and the least
viewed or searched items were Appliances and Cosmetics, they were recorded as
online applications, most of the respondents 40% (28) said they often see
advertisements and 47.14% (33) clicked these advertisements. They were also
asked if their decisions were influenced after seeing something online, 44.29%
(31) of the respondents has a neutral response as well as 40% (28) of the
respondents order things online after seeing them. 47.14% (33) seldomly get their
attention whenever they receive promotional e-mails daily while 41.43% (29)
neutrally purchase after watching or reading reviews of a product and 41.43% (29)
neutrally helped mothers find products they hadn’t found on their own or had heard
of before.
The major finding of this study was that there was a weak correlation
between the NCR male high school students’ exposure to and recall of antismoking
Conclusion
The researchers, through the Chi-square Test, has come up with the
following conclusions: has shown that social networks can bring about a certain
In fact, the use of new information and communications technology allows a better
flow of information and thus a greater connection between the different actors. It
is suggested that social media got very much popularity in last decade and its
users are increasing very rapidly. Now common people are using Facebook,
Instagram, Twitter and other media not only for reason of entertainment and
socialization but also for business contact. There are numerous social websites
which provide platform and opportunity to millions of people across the globe to
communicate in very cheaper, faster and easy manner. Therefore, mostly people
visit social networks very frequently and get connected with each other.
mothers ages below 40 and above 40. Comparison has shown that there is
difference in usage pattern of social media among mothers, it may be due to their
Recommendation
57
REFERENCES
BOOKS
Beck & Lynch. (2001). Profiles of Internet buyers in 20 countries: evidence for
region specific. Journal of International Business Studies, vol-32 , 725-
748.
Forrester. (2012). Trends in India's e commerce market. Assocham’s.
Schlosser, Shavitt, & Kanfer. (1999). Survey of Internet users attitude toward
advertising. Journal of Interactive Marketing, vol-13 , 34-54.
Mahinay, Ray Butch & Michael A. Tubio, Earl & B. Altaque, Jeanne & V. Lucero,
Katrina & Grace C. Tagam, Rudynna & Fini Rae E. Toling, Li & Grace C.
Veri, Mary. (2016). CONSUMER PERCEPTION AND PURCHASE
BEHAVIOR ON ONLINE SHOPPING AMONG STUDENTS IN MINDANAO
UNIVERSITY OF SCIENCE AND TECHNOLOGY.
10.13140/RG.2.2.23011.35362.
ONLINE ARTICLE
Beck, M. (2014), Survey: 62% of Consumer Say Social Media Doesn't at All
Influence Their Purchasing Decision. Retrieved from:
https://marketingland.com/survey-62-consumers-say-social-media-doesnt-
influence-purchasing-decisions-88498
Bemis, M. (2014). How Do People Access Social Media and Why? Retrieved from:
https://www.crimsonhexagon.com/blog/people-access-social-media/
Cruz, J. A. (2015). The Filipino Mom on Digital World. Retrieved from:
http://www.bworldonline.com/the-filipino-mom-in-the-digital-world/
DePhillips, K. (2017). 16 Reasons Why Your Business Needs Social Media
Marketing. Retrieved from: https://www.contentfac.com/9-reasons-social-
media-marketing-should-top-your-to-do-list/
Garcia, K. (ND). A Profile of Internet User in Philippines. Retrieved from:
https://www.rappler.com/brandrap/profile-internet-users-ph
58
JOURNAL
Kukreti, A., Singh, R., & Mittal, S. (2018). Effects of online shopping on consumer
buying behavior. Retrieved from: https://www.researchgate.net/publication
/324694092_EFFECTS_OF_ONLINE_SHOPPING_ON_CONSUMER_BU
YING_BEHAVIOUR
60
APPENDICES
A. Research Instrument
We, the Research Armys, are on a quest to collect the right data about the
Relationship between Social Media Usage and Buying Behavior of Mothers. This will help
us answer our research questions and don’t worry your responses are completely
anonymous. We know how precious your time is. That’s why we made sure this survey
will only take 3-5 minutes to complete.
1. Age:
2. How much is your monthly income?
Less than PHP10,000 PHP10,001 - PHP30,000 PHP30,001 and over
3. What is the highest level of school you have completed or the highest degree you have
received?
WE, the researchers, want to thank YOU for every second invested in our research.
62
A. Research Timeline
Date Activity
2018
July 1 Making of the Research Title
August 2 Statement of the Problem
August 3-10 Revisions
August 11 Chapter 1 and 2
August 19- Checking of Statement of the Problem, Chapter 1 & 2
B. Budgetary Requirements
64
RESEARCHERS’ PROFILE
jbc_mac@gmail,com
jbc_mac@gmail,com
FHOEBI CRYSDELLE C. DE
GUIA
12-St. John Bosco
ABM
HANNABELLE L. EYA
12-St. John Bosco
ABM
jbc_mac@gmail,com
E. Documentation