TEMS™ Investigation 20.

2 Release Note
1 About This Release
© Infovista 2018. All rights reserved.

TEMS is a trademark of Infovista. All other trademarks are the property of their respective holders. Apple, the
Apple logo and iPhone are trademarks of Apple Inc., registered in the U.S. and other countries.

2 Important Information

2.1 Disabling Wi-Fi for Mobile Network Testing

Before using a device for mobile network data service testing, be sure to turn off Wi-Fi on the device. If Wi-Fi is
enabled, the device may run data transfers over Wi-Fi rather than over the mobile network it is camping on (even
if a correct APN has been entered).

2.2 Keeping Down Logfile Size When Running Data Services on Qualcomm
and Samsung Chipset Based Devices
This section applies to Qualcomm chipset-based and Samsung chipset-based devices, unless otherwise stated.

It is strongly recommended to follow these steps, since otherwise the PC processing load will become
excessive.

• When testing data services only, use a Log Configuration activity with the option “Optimized for Data KPI
Reports” selected.

• For Qualcomm chipset devices, you can alternatively either disable the DPL log (0x11EB) or set USB
mode to RNDIS+DM+MODEM. Be aware that in RNDIS+DM+MODEM mode it is not possible to apply
certain control functions such as RAT and band lock. In TEMS™ Investigation the DPL log is by default
turned off in RNDIS+DM+MODEM mode.

• When testing both VoLTE and data services concurrently, use a Log Configuration script activity with the
option “Optimized for Voice/Data KPI Reports” selected.

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3 TEMS™ Investigation 20.2
3.1 New TEMS devices

3.1.1 PCTEL HBflex™

The HBflex is a highly flexible test tool for mmWave and traditional wireless spectrum now available for purchase
with TEMS Investigation. With 5G NR testing capabilities on both mmWave and sub-6 GHz bands, it can be used
to clear spectrum or test 5G NR alongside LTE, NB-IoT, LAA, Wi-Fi, and legacy 3G and 2G wireless network
technologies.

Feature HBflex™
10 MHz – 6 GHz, 24 – 40 GHz
Band Range
(3GPP-defined FR2 bands only)
5G NR, LTE (FDD and TDD), NB-IoT, WCDMA,
Supported Technologies
CDMA, EV-DO, TD-SCDMA, GSM, Wi-Fi
Simultaneous Multi-Technology Measurement Yes
Fast Blindscan Yes, 3 Mode
2x2
LTE MIMO Measurements
4x2
P25 and TETRA Power Measurements Not available
eMBMS Measurements Not available
LTE (FDD and TDD), WCDMA, CDMA, GSM,
Layer 3 Measurements
TD-SCDMA
Connect with USB Yes
SD Card Storage Yes
Signal Analyzer Option Available Yes
Maximum Power 25W
10.1" D x 6.5" W x 5.5" H
Size
(255 mm D x 165 mm W x 112 mm H)
Weight 7.3 lbs. (3.3 kg)
PCTEL C and
TEMS Connect License
5G NR technology license
3.2 New Connectable Devices

3.2.1 Exelonix NB|USB and NB|Desk

Get started with NB-IoT straight away! NB|USB and NB|Desk have everything you need to start network
monitoring & troubleshooting. Connect NB|USB or NB|Desk to your TEMS Investigation Windows PC and have
access to the AT command interface and start your network testing.

Highlights:

• Quick Start with NB-IoT

• NB-IoT Network coverage test

• NB-IoT Latency testing

• Windows configuration application

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Features:

• NB-IoT Cat NB1, single-tone uplink

• (up to 27.2 kbps DL, 62.5 kbps UL), 3GPP Release 13

Data Transfer:

• Non-IP based Small Data over NAS (SDoNAS)

• IP based SDoNAS

Network:

• Paging

• Idle and Connected DRX

• Deep sleep mode

• Power saving mode

Protocols:

• IPv4

• Embedded UDP/IP

• Generic Constrained Application Protocol

• (CoAP)

3.2.1.1 Exelonix NB|USB / UBLOX Sara N211

• Based on ublox SARA-N211: FDD Band 8, 20

• TEMS Connect License: NEUL A

3.2.1.2 Exelonix NB|USB / UBLOX Sara R410M

• Based on ublox SARA-R410M: Cat M1/NB1 bands: 2, 3, 4, 5, 8, 12, 13, 20, 28

• TEMS Connect License: Qualcomm K

3.2.1.3 Exelonix NB|Desk / UBLOX Sara N211

• Based on ublox SARA-N211: FDD Band 8, 20

• TEMS Connect License: NEUL A

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3.3 New Features

3.3.1 Introducing 5G scanning with PCTEL HBflex™

The HBflex is a highly flexible test tool for mmWave and traditional wireless spectrum. With 5G NR testing
capabilities on both mmWave and sub-6 GHz bands, it can be used to clear spectrum or test 5G NR alongside
LTE, NB-IoT, LAA, Wi-Fi, and legacy 3G and 2G wireless network technologies.

TEMS Investigation 20.2 can perform NR RSSI scan and Spectrum analysis using the PCTEL HBflex™ scanner.

3.3.2 User Equipment can be used as a positioning device

You can now use an Andriod smartphone as the positioning device for TEMS Investigation. When the GPS built-
in to an Android smartphone is turned on, TEMS Investigation can use the GPS signal for positioning. When the
built-in GPS is turned off, location reports from the Android interface will be used.

3.3.3 WCDMA cell lock added on the Sony Xperia XZ2

The Sony Xperia XZ2 H8216 can now do a WCDMA Cell lock.

3.3.4 Control functions recorded in logfiles

Service Information is now recorded to logfiles meaning that it will be possible to see where e.g. a RAT lock has
been applied to a device during testing. This makes post-processing more efficient while giving a
more comprehensive recording of the test results.

3.3.5 Perform LTE and WCDMA Network Scan with Rohde & Schwarz scanners
It is now possible to perform Network Scan in TEMS Investigation with the Rohde & Schwarz TSMW and TSME
scanners.

3.3.6 iPerf v 3.1.3 support

By the implementation of iPerf v 3.1.3, TEMS Investigation is now able to perform IPv6 network testing.

3.4 Corrected Bugs

• VoLTE RTP jitter, wrong value displayed

• Invalid VoLTE blocked call

• Erroneous RLS throughput values

• PDSCH TTI allocation value wrong

• Strange RSRP and RS CINR values

• Delay in Kepler finish reporting

• Logfile recording problem

• Pinpointing documentation missing information

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• MIMO support report problem with Samsung devices

• Mode System showing GSM

• Samsung chipset multi-carrier reporting

• MNC/MCC and band not reported on Neul based devices

• PDSCH TTI allocation count strange values

• Dropbox logon issue

• Failed to download any payload from server

4 It TEMS™ Investigation 20.1.3

4.1 New Features

4.1.1 AQM support on Samsung Galaxy S9

It is now possible to perform advanced Audio Quality Measurements with the Samsung Galaxy S9 SM-G960F
and SM-G960U using P.OLQA or sQLEAR algorithms.

4.2 Corrected Bugs

• IPhone 8 reports are logged with time lag

• Problem with export of Serving Cell RSRP [dBm] (argument 0).

• WCDMA LAC was missing.

• Geocode problem using Image Positioning.

• Feedback issue for Automatic Time Synchronization using GPS time.

• Off-hook Setup Time was calculated wrong.

• Smart capturing sometimes stopped working for HTTP.

• It was not possible to see WCDMA LAC on 3G.

• PDSCH Throughput per Carrier was exceeding theoretical values for 2nd carrier.

• PDSCH TTTI Allocation Count was exceeding 1000.

• Layer 3 user-defined events presentation problem.

• There was a Youtube Video Session Timeout problem.

• Unexpected disconnection from Youtube service could appear.

• Youtube Catalog Failed – player was not requested over IP.

• LTE RRC Reconfiguration Handover Time Delay.

• Wrong Information Elements Active Set CPICH RSCP.

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• Wrong Information Elements Active Set.

• VoLTE Inter Arrival Jitter issue

• Documentation update needed for some Information Elements.

• The same Threshold1 and Threshold2 values for RSRQ was reported.

• RRC messages were missing in replay mode.

• User Defined scripting was not working.

• There was a PRACH Tx Issue.

• Dialing during Answer.

• No throughput was recorded for CA Carrier 3.

• Call block was wrongly reported.

• Installation of SSH2 failed.

• NB-IoT export in the Export Tool did not work.

• It was not possible to scan band R-GSM-900MHz with a PCTEL IBflex scanner.

5 TEMS™ Investigation 20.1.2

5.1 Corrected Bugs

• User Manual was missing NB-IoT Signal Scan description.

• DNS failures occurred and no HTTP KPIs were produced while performing Multi-RAB testing on VoLTE.

• The Kepler task was wrongly evaluated - missing browsing start/finish.

• The documentation of EQ validation in the Sequence Activity was unclear.

• Signal Scan LTE had an incomplete EARFCN list for band 70.

• There was a problem with Viavi W1314B receiver execution.

• The application crashed during logfile replay.

6 TEMS™ Investigation 20.1.1

6.1 New TEMS Devices

6.1.1 Sony Xperia XZ2 H8216

The Sony XZ2 H8216 is a Qualcomm based smartphone running Android 8.0. With TEMS Investigation you can
perform network testing using advanced on-device client software, like high-speed data testing and voice calling
while controlling the phone behavior.

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Specifications*:

• Frequency bands:

• LTE: Bands 1(2100), 2(1900), 3(1800), 4(1700), 5(850), 7(2600), 8(900), 12(700), 13(750), 17(700),
19(850), 20(800), 26(850), 28(700), 29(700), 38(2600), 39(1900), 40(2300), 41(2500), 66(1700)

• WCDMA: Band I (2100), Band II (1900), Band IV (1700), Band V (850), Band VI (850), Band VIII (900),
Band XIX (800)

• GSM: 850/900/1800/1900 MHz

• Throughput capabilities:

• LTE: Category 18 capable (1200/150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• Real-time control capabilities:

• RAT Lock (LTE/WCDMA/GSM)

• Fast Dormancy Control

• Voice Codec Control

• CA Control

• Google Android 8.0

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm SDM845 Octa-core (4x2.7 GHz Kryo 385 Gold & 4x1.7 GHz Kryo 385 Silver)

• Connect license:

• Sony E

*Depending on network and SIM-card, all functions may not be available in all customizations or markets.

6.2 Other Enhancements

6.2.1 sQLEAR Voice QoE algorithm

sQLEAR is a new, innovative Voice QoE Algorithm, trained using the latest machine learning techniques,
validated and evaluated in conformance with ITU standard evaluation procedures and requirements.

Infovista´s new Voice QoE algorithm uses a combination of network parameters, codec/client information and
reference audio to predict MOS scores with proven high accuracy for VoLTE services using EVS (including full
bandwidth, 24.4kHz).

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The network and codec/client centric view ensures the benefit of providing scores comparable between different
device models. Its transparency to devices makes it very suitable for benchmarking scenarios for which
independency of the device type and firmware is more desirable.

6.2.2 Conference Call support

It is now possible to test 3-way conference calling in TEMS Investigation. The originator (A party) of a 2-party call
can invite a third party to join by calling them, or a third party can attempt to join a 2-party call by calling the
recipient (B party). This has been implemented by allowing subsequent dial and answer procedures when already
in call.

Any party can exit the conference by hanging up, which converts it back to a 2-party call.

New events have been added to the logfiles so you can distinguish call types during post-processing.

This feature is limited to M2M calls between GSM/UMTS/LTE devices and does not support AQM. It requires the
installation of the TEMS Dialer app on the devices - see the TEMS Investigation User Manual (Help) for details.

6.2.3 Improved Device Detection

Device detection has been improved. Now, TEMS Investigation keeps track of all On-device services started on
the device and only initiates the detection process once all necessary services are up and running.

6.2.4 ODM AQM SWB support in Samsung Galaxy S8 SM-G950U

On-Device AQM support for super wideband has been added for the Samsung Galaxy S8 SM-G950U.

6.2.5 Detect support of SIMCom 7000 E/A devices

The SIMCom 7000E and 7000A IoT devices are now detected correctly and not as a SIMCom 7000C.

6.2.6 Connect support of Samsung Galaxy S9 SM-G960W

A commercial Samsung Galaxy S9 SM-G960W can now be used by TEMS Investigation.

6.2.7 YouTube video advertisement handling

Advertisements at the start of a YouTube video are now ignored when generating YouTube video playout KPIs, to
focus on the content, because that is the part of the stream that users care about.

6.2.8 YouTube application settings and cache handling

A new “Streaming Configuration” activity has been added for the Android YouTube player, so you can select SD
YouTube video just once, at the start of the script, rather than for each streaming session - reducing the setup
time for each session by around 2 seconds. Furthermore, the YouTube app cache will be cleared after each
session.

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6.2.9 YouTube QUIC handling
A new HTTP UE activity setting, “Disable QUIC Protocol", has been added to allow you to disable usage of the
QUIC protocol in the YouTube session.

6.3 Corrected Bugs

LTE Modulation and CQI in LTE sCells

TEMS Export tool stops working

TEMS Export tool GUI hangs

Unable to see SINR

MT side didn’t send instruction to answer the call, UL SIP 200 OK missing

W995 and K790 problem with UE properties

S9 problem with RRC connection drop event

Unidentified DL 200OK Invite message in MO call

Missing reports for two last chunks despite successful data service

Twitter operation payload seems to be reported wrongly

Missing Interface Configuration

R&S TSMW scanner giving too many LTE Active Set Servers

Residual QUIC traffic affecting other services

Wrongly evaluated DNS phase

No Timing advance in Sony XZ logfile

7 TEMS™ Investigation 20.1

7.1 New TEMS Devices

7.1.1 Samsung Galaxy S9 SM-G960F

The Samsung Galaxy S9 is the latest smartphone from Samsung, it is based on the Samsung Exynos 9810
chipset, runs Android 8, ready for VoLTE and VoWiFi and is capable of LTE Cat. 18* with data speeds up to 1200
Mbit/s.

Specifications*:

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• Frequency bands:

• LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700),
B17(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B32(1500), B34(2100),
B38(2600), B39(1900), B40(2300), B41(2500)

• WCDMA: B1(2100), B2(1900), B4 (1700), B5(850), B8(900)

• GSM: GSM850, GSM900, DCS1800, PCS1900

• Throughput capabilities:

• LTE: Category 18* (1200/150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• Real-time control capabilities:

• Lock on RAT: GSM/WCDMA/LTE/WiFi

• Lock on Band: GSM/WCDMA/LTE

• Lock on Cell: GSM/WCDMA/LTE

• CA Control (On/Off)

• AMR WB Control

• Google Android 8.0 (Oreo)

• VoLTE

• VoWiFi

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU: Samsung Exynos 9810 Octa-core (4x2.7 GHz Mongoose M3 & 4x1.8 GHz Cortex-A55)

• TEMS Investigation Connect License: Samsung E

*Depending on network and SIM-card, all functions may not be available in all customizations or markets.

7.1.2 Sony Xperia XZ1 701SO

The Sony XZ1 701SO is a version of the Sony Xperia ZX1 for the Japanese market. With TEMS Investigation you
can perform network testing using advanced on-device client software, like high-speed data testing and voice
calling while controlling the phone behavior.

Specifications*:

• Frequency bands:

• LTE: B1(2100), B2(1900), B3(1800), B4(1700), B8(900), B11(1500), B12(700), B17(700), B28(700),
B38(2600), B39(1900), B40(2300), B41(2500)

• WCDMA: B1(2100), B3(1800), B4(1700), B8(900)

• GSM: 850, 900, 1800, 1900

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• Throughput capabilities:

• LTE: Category 16* (1000/150 Mbit/s)

• Real-time control capabilities:

• Lock on RAT: LTE/WCDMA/GSM

• Lock on Band: LTE/WCDMA/GSM

• LTE Cell Lock: EARFCN and PCI Lock

• WCDMA Cell Barred Control

• WCDMA Fast Dormancy Control **

• GSM Cell Lock

• GSM Cell Barred Control

• APN Control

• Google Android 8.0

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm Snapdragon 835 MSM 8998 (10 nm (4 x 2.35 GHz Kryo & 4 x 1.9 GHz Kryo))

• TEMS Investigation Connect License:

• Sony D

* Depending on the network and SIM card, some functions may not be available in all variants or markets.

** WCDMA Fast Dormancy Control won't work on the new cell if you select a cell on another band. Release the
control, select the new cell, then apply it to the new cell.

7.1.3 LG V30 H932

This LG smartphone is released as a customer specific device. It is tuned for Audio Quality Measurements (M2M
and M2F) using Digital Audio.

Specifications*

• Frequency bands:

• LTE: B1(2100), B2(1900), B4(1700), B5(850), B7(2600), B12(700), B20(800), B38(2600), B39(1900),
B40(2300), B41(2500), B46(5200), B66(1700), B71(600)

• WCDMA: B1(2100), B2(1900), B4(1700), B5(850)

• GSM: 850, 900, 1800, 1900

• Throughput capabilities:

• LTE: Category 16* (1000/150 Mbit/s)

• Real-time control capabilities:

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 • RAT Lock (GSM/WCDMA/LTE)

• Band Lock (GSM/WCDMA/LTE)

• Cell Lock (WCDMA/LTE)

• CA Control (On/off)

• Google Android 7.1.2

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm Snapdragon 835 MSM8998 (10 nm (4 x 2.35 GHz Kryo & 4 x 1.9 GHz Kryo))

• TEMS Investigation Connect License:

• Qualcomm K

* Depending on the network and SIM card, some functions may not be available in all variants or markets.

7.1.3.1 Samsung Galaxy S8 SM-G950W

The Samsung Galaxy S8 SM-G950W is a Qualcomm based Android 8.0 smartphone. With TEMS Investigation
you can perform network testing using advanced on-device client software, like high-speed data testing and voice
calling while controlling the phone behavior.

Specifications*:

• Frequency bands:

• LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700),
B17(700), B18(800), B19(800), B20(800), B25(1900), B29(700), B30(2300), B38(2600), B39(1900),
B40(2300), B41(2500), B66(AWS-3)

• WCDMA: B1(2100), B2(1900), B4(AWS), B5(850), B8(900)

• TD-SCDMA: B34(2010), B39(1880)

• GSM: GSM850, GSM900, DCS1800, PCS1900

• Throughput capabilities:

• LTE: Category 16* (1000/150 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• Real-time control capabilities:

• Lock on RAT (LTE/WCDMA/GSM)

• Lock on Band (LTE/WCDMA/GSM)

• Lock on Cell (LTE/WCDMA/GSM)

• CA Control (On/Off)

• Google Android 8.0

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• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm Snapdragon 835 MSM 8998 (10 nm (4x2.35 GHz Kryo & 4x1.9 GHz Kryo))

• TEMS Investigation Connect License:

• Qualcomm L

*Depending on network and SIM-card, all functions may not be available in all customizations or markets.

7.2 New Connectable Devices

7.2.1 Motorola Moto G5s XT1791

The Motorola Moto G5s is a Qualcomm MSM8937 based smartphone running Android 7.1. It is connectable in
TEMS Investigation.

Specifications:

• Frequency bands:

• LTE: B1(2100), B3(1800), B5(850), B8(900), B28(700), B40(2300)

• WCDMA: B1(2100), B5(850), B8(900)

• GSM: GSM850, GSM900, DCS1800, PCS1900

• Throughput capabilities:

• LTE: Category 4 (150/50 Mbit/s)

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• Google Android 7.1

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU: Qualcomm MSM8937 (Octa-core 1.4 GHz Cortex-A53)

• TEMS Investigation Connect License: Qualcomm L

7.3 Other enhancements

7.3.1 Support for new NB-IoT Information Elements

A number of Information Elements has been added for NB-IoT testing creating a more comprehensive
measurement result.

For Qualcomm based Cat M1 devices, these 15 new IE’s has been added:

• Serving Cell Supports eMTC

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• CE Mode

• CE Level

• CE PUSCH Repetitions (Current)

• CE PUSCH Repetitions (Max)

• CE PDSCH Repetitions (Current)

• CE PDSCH Repetitions (Max)

• CE PUCCH MSG4 Repetitions (Current)

• CE PUCCH MSG4 Repetitions (Max)

• CE Num PUCCH Repetitions (Format 1)

• CE Num PUCCH Repetitions (Format 2)

• CE Num MPDCCH Repetitions

• CE Num CSI RS Repetitions

• CE Num PRACH MSG1 Repetitions (Current)

• PRACH Hopping Enabled

7.3.2 Script designer improvements

7.3.2.1 Parameter Substitution

Use a preset parameter substitution configuration file to change settings in a script. The purpose of this feature is
to have separate sets of configuration files on separate machines, which could then execute the same script
without any changes, but still get their logfiles with a machine specific Prefix, or their HTTP Get to different URL's
etc.

These settings can be used with parameter substitution:

• StartRecording

• Prefix

• Subject

• Description

• Tags

• Directory

• Http GET/POST

• URL

• FTP UL/DL

• ServerAddress

• Ping

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 • RemoteAddress

• Streaming

• Streaming URL

7.3.2.2 Sequence Activity EQ Selection

An additional context menu has been added to sequence activities, which allows the user to set the equipment
label of all activities which is contained in said sequence activity.

7.3.2.3 Sequence Activity Validation

Validation of Sequence Activities has been added, to be able to limit a sequence to specific equipment’s. For
instance, you can now say that a sequence activity can only contain activities with Equipment Label "EQ1".

7.3.3 Automatic Time Synchronization using GPS time

To ensure that the correct time is logged in logfiles, it is now possible to use the GPS time to synchronize the PC
clock. This can be done either by adding an activity to a script, or by setting TEMS Investigation to automatically
synchronize the PC clock at each Start Recording activity.

7.3.4 Improved Speech Codec and Codec Rate Control

The control abilities for Speech Codec and Codec Rate has been improved. This makes is possible to lock a
device supporting this function to one or multiple speech codecs, codec rates and audio bandwidths.

7.3.5 Capitalization in Message Names

A rework has been performed to make all message names in TEMS Investigation follow the same capitalization
rules:

• Abbreviations are written with capitals only (WCDMA, PUSCH, RSSI, etc.)

• All words in a message name starts with a capital letter (exceptions exists).

• This can affect customers using custom scripts to parse or process data. To avoid problems, please make
sure that such scripts are case insensitive.

7.3.6 Support for Rohde & Schwarz ViCom 16.05

Support for the latest version of ViCom was added in this release. This includes TSME Tools 1.4.0.2 and firmware
versions 3.01.06 (TSME) and 2.10 (TSMW).

Note: To use the latest ViCom version, you need to update the scanner FW.

7.3.7 Support for new PCTEL firmware

Support for PCTEL IBflex firmware version 2.2.3.0 was added in this release.

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7.3.8 Bundled Cloud License Servers
To make license handling easier and quicker bundled cloud license servers are introduced. You can now create a
server holding a set of licenses which will be synchronized to the computer directly when the server is mapped to
the computer.

7.3.9 Android 8 Support

Android 8 is now supported on a range of devices:

• Sony Xperia XZ1 701SO

• Sony Xperia XZ Premium G8141 & G8142

• Samsung Galaxy S8 SM-G950F

• Samsung Galaxy S8 SM-G950U

• Samsung Galaxy S8 SM-G950W

• Samsung Galaxy S9 SM-G960F

See the TEMS Investigation 20.1 Device Specification for details.

7.4 Corrected Bugs

• Installing Microsoft Windows 10 Spring Update made it impossible to start TEMS Investigation.

• Not possible to send SMS from iPhone

• Export cmd line improvements

• TEMS Investigation shows attach even though airplane mode is selected

• Samsung S8 radio information for Carrier Aggregation MCS and BLER

• YouTube Session throughput is poor

• IBflex NB-IoT scan shows frequency as an integer in TEMS Investigation

• Invalid Call Blocked event with reason CSFB rejected by UE

• RTP Packet Loss Rate wrong

• U-Blox GPS EVK-M8U detect problem

• PDSCH Modulation on TB1 problem

• DNS resolution failure reported for all MRAB

• Radio Technology is showing LTE on 3G network

• iPhone X Model A1901 detection issue in TEMS Investigation

• UE does not play speech samples

• MT side did not answer the call

• RRC messages decoding problem

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• Automatic ODM installation not working on Android 8 Oreo

• Voice Quality POLQA fails

• Call drop event missing

• QCI value show 1 instead of 2

• YouTube downloaded video size differs for the same resolution

• Erroneous "Dropped Calls"

• DNS timeout not working as expected

• PCI 503 not possible to select

• Samsung Galaxy S8 RSCP

• SA failure is declared as success

• R&S TSMW scanner measurements problems

• IPSec problem on Samsung Galaxy SM-G950U

8 TEMS™ Investigation 20.0

8.1 New Devices

8.1.1 New TEMS Devices

8.1.1.1 Samsung Galaxy S8 SM-G9500

The Samsung Galaxy S8 SM-G9500 is a Qualcomm based Android smartphone aimed for the Chinese market.
With TEMS Investigation you can perform network testing using advanced on-device client software, like high-
speed data testing and voice calling while controlling the phone behavior.

Specifications*:

• Frequency bands:

• LTE: B1(2100), B2(1900), B3(1800), B4(AWS), B5(850), B7(2600), B8(900), B12(700), B13(700),
B17(700), B18(800), B19(800), B20(800), B25(1900), B26(850), B28(700), B38(2600), B39(1900),
B40(2300), B41(2500)

• WCDMA: B1(2100), B2(1900), B5(850), B8(900)

• CDMA: CDMA800, BC0(800)

• TD-SCDMA: B34(2010), B39(1880)

• GSM: GSM850, GSM900, DCS1800, PCS1900

• Throughput capabilities:

• LTE: Category 16* (1000/150 Mbit/s)

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 • HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• Real-time control capabilities:

• Lock on RAT: GSM/WCDMA/CDMA/LTE

• Lock on Band: GSM/WCDMA/CDMA/LTE

• GSM ARFCN

• WCDMA UARFCN

• WCDMA UARFCN+PSC

• LTE EARFCN+PCI

• WB AMR Control

• Google Android 7.0

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm Snapdragon 835 MSM 8998 (10 nm (4x2.35 GHz Kryo & 4x1.9 GHz Kryo))

• TEMS Investigation Connect License:

• Qualcomm K

*Depending on network and SIM-card, all functions may not be available in all customizations or markets.

8.1.1.2 Bittium Tough Mobile SD-41 (supplied by Infovista)

This device is designed and built for demanding Mobile Security and Public Safety markets. It is an Android-
based device for professional users such as government agencies, authorities, first responders and other
professionals with the need of communicating securely and reliably in critical communication situations offers
global connectivity including commercial bands and LTE band 14 for public safety use.

Specifications:

• Frequency bands:

• LTE: B2 (1900), B3 (1800), B4 (1700), B5 (850), B7 (2600), B13 (700), B14 (700), B17 (700), B20 (800)

• HSPA: B1 (2100), B2 (1900), B4 (1700), B5 (850), B8 (900)

• GSM: 850/900/1800/1900MHz

• Throughput capabilities:

• LTE: Cat4, DL 150 Mbit/s, UL 50 Mbit/s

• HSDPA Category 24 (42 Mbit/s), HSUPA Category 6 (5.8 Mbit/s)

• GPRS/EDGE Class 12

• Real-time control capabilities:

• RAT lock

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 • Band lock

• LTE PCI lock

• Google Android 6.0

• WLAN 802.11a/b/g/n/ac (2.4 and 5 GHz)

• Chipset/CPU:

• Qualcomm Snapdragon 801 MSM8974AC (Quad-core Krait CPU up to 2.3GHz)

• TEMS Investigation Connect License:

• Qualcomm J

8.1.2 New Connectable Devices

8.1.2.1 Samsung Galaxy S9/S9+ SM-G960F/SM-G965F, SM-G960U/SM-G965U

Just days after the official release, TEMS Investigation introduces connect support for off the shelf versions of the
Samsung Galaxy S9/S9+, both Samsung chipset based, and Qualcomm chipset based commercial versions. This
makes it possible to evaluate you network performance with the latest Samsung device.

Specifications:

• Chipset/CPU: Qualcomm Snapdragon 845/Samsung Exynos 9810

• TEMS Investigation Connect License: Qualcomm L/Samsung E

8.1.2.2 U-blox SARA-R410M

The U-blox SARA‑R410M is a configurable LTE Cat M1/NB1 multi‑mode module with worldwide coverage. It is
the industry’s smallest module available in the market today, measuring just 16 x 26 mm, to offer both LTE Cat
M1 and Cat NB1 in a single hardware package, as well as software‑based configurability for all deployed bands.
This makes it ideal for the development of LPWA IoT applications.

The module exists in two versions, both compliant with 3GPP Release 13, with different band support aimed for
different geographic regions. Both versions are connectable to TEMS Investigation.

Specifications:

• TEMS Investigation Connect License: Qualcomm K

• SARA-R410M-01B (North America market - AT&T)

• LTE Cat. M1

• LTE Bands: 2, 4, 5, 12

• SARA-R410M-02B (Global market)

• LTE Cat. M1/NB1

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 • LTE Bands 1, 2, 3, 4, 5, 8, 12, 13, 17, 18, 19, 20, 25, 26, 28 (and band 39 in M1-only)

8.2 New Features

8.2.1 Support for YouTube Live Streams

Measure streaming performance using live video feeds and longer YouTube videos. You can playback either from
the beginning of the video or for a defined period of time. This enables more realistic QoE testing.

8.2.2 On-device SW Improvements

• The device time is now set to match the PC clock on all devices activated in a test setup prior to starting a
logfile recording, to be able to deliver better analysis and more exact measurements.

• The Smart IP Capture function captures the entire L3 header, the entire TCP/UDP header and the application
level data for every packet or segment needed for efficient deliveries and accurate analysis of the results.

8.2.3 Scanning Improvements

• Added PCTEL NB-IoT scanning PSS and SSS Information Elements.

• Added Rohde & Schwarz LTE L3 scan SIB filter.

• Added Rohde & Schwarz LTE automatic bandwidth detection.

• Added PCTEL LTE band support EU-72DL, EU-72UL, EU-74DL, EU-74UL, EU-75DL-CA, EU-76DL-CA, TDD
EU-50 and TDD EU-51.

8.2.4 Technology improvements

• Qualcomm LTE ICD specification is updated to version YYW.

• Samsung ICD is updated to version 5.30.

8.3 Corrected Bugs

• VoLTE call setup is not completed.

• The Samsung S8 SM-G950F needs to do a mixer switch between AQM sentences reducing the number of
sentences played during a preset period.

8.4 Removed Features

• Marconi Planet logfile export.

• Altair chipset support.

• GCT chipset support.

• Sequans chipset support.

• Via chipset support.

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9 Known Bugs and Limitations

9.1 Device Related

• There is a dialog appearing on Sony Xperia X Performance and Sony Xperia XZ when the USB is enabled
between PC and phone; don't change setting while phone is detecting in TEMS product. Valid selections are
“Cancel” or “MTP”.´

• When running Samsung Shannon based devices with Samsung’s TCP/IP logbank enabled, PDCP DL and
PDSCH Phy Throughput values can be delayed and may arrive after the actual service is finished.

• The procedure to apply an LTE cell lock to the Samsung SM-G960F can be slow and may take up to 1 minute.

9.2 PC Application Related

9.2.1 General

9.2.1.1 TCP Settings

Windows 7 have a function for automatic tuning of TCP settings. Check whether that function is enabled as
follows:

1. Open a Command Prompt using the Run as Administrator option (right-click the Command Prompt item on the
Start menu).

2. Type netsh interface tcp show global and inspect the value returned for Receive Window Auto-Tuning Level.

3. If this parameter is disabled, give the command netsh interface tcp set global autotuninglevel=<autotunelevel>
to enable it. The value of <autotunelevel> should be “highlyrestricted” if the server you are contacting does not
have RFC1323 implemented or does not support the TCP receive window scaling factor. Otherwise,
<autotunelevel> should have the value “normal”.

9.2.1.2 MTU Size

For LTE operation it may be necessary to adjust the MTU (Maximum Transmission Unit) size, that is, the
maximum IP packet size in bytes. The optimum MTU size depends on the network bandwidth and other factors,
so it is impossible to give a universally valid recommendation. In general, however, the faster the LTE network,
the more important it is to choose a good MTU setting to be able to approach the maximum achievable
throughput.

Here is how to change the MTU size in Windows 7:

1. Open a Command Prompt using the Run as Administrator option (right-click the Command Prompt item on the
Start menu).

2. Run the command netsh interface ipv4 show interfaces and note the identity of the relevant interface.

3. Run the command netsh interface ipv4 set subinterface <interface id from step 2> mtu=<desired MTU setting>
store=persistent.

Example: netsh interface ipv4 set subinterface 25 mtu=1360 store=persistent

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9.2.2 TEMS™ Investigation Professional Related

9.2.2.1 Installation and Start-up

• If TEMS™ Investigation takes a long time to start up (more than about 45 seconds), the delay may be caused
by the OS trying unsuccessfully to check the application’s Verisign certificate. If a network has been detected,
the OS will try to contact Verisign to verify that the certificate is not on the Certificate Revocation List (CRL).
TEMS™ Investigation will not continue until this procedure times out.

There are two ways to remedy this:

1. Open up your proxy to enable access to the Certificate Revocation List. The details of
how to accomplish this may vary between countries.
2. Turn off the certificate revocation check in Internet Explorer:
• Open Internet Explorer, and from the Tools menu select Internet Options.
• On the Advanced tab, under Security, uncheck the option “Check for publisher’s
certificate revocation” and click Apply.
(This procedure can be automated by the use of Group Policies.)
• When installing TEMS™ Investigation under Chinese or Japanese Windows, TEMS™ Investigation will not
recognize file paths such as C:\User\<user name>\..., where <user name> contains Chinese or Japanese
characters. This will prevent proper use of the application. (Similar problems may occur with other non-ASCII
characters.)

9.2.2.2 Application Use

• When using the Copy Worksheet function, any Map settings will be lost.

• When many devices are used for data collection, the number of windows in the workspace should be kept to a
minimum to lower the CPU load. It is also advisable to start a new logfile recording at least once every hour in
order to reduce RAM consumption.

• During logfile recording as well as during logfile replay, temporary files are created by the application to enable
the user to browse the history of the logfile. These files can become very large (3–4 times the logfile size), the
exact size depending on the number of devices activated in the application at recording time. The temporary
files are named according to the format “temsn” and created in the Windows temp directory (default:
C:\path\tmp, where the path is defined by the environment variable TMP). Make sure there is plenty of space
on the disk where the temp directory resides. The temporary files are removed when you exit the application;
however, if the application terminates abnormally, this might not happen. The files must then be removed
manually.

• Network Connect over RAS fails under Windows 8 and Windows 10 (the IP sniffer does not start).

• Service Control Designer: If multiple Service Control Designers are open simultaneously, a script run from one
of them could fail.

• Service Control Designer: Problems may arise during script execution if a participating device is detached
from Windows, whether due to user interaction or to device instability. One thing that may occur in this
situation is duplicate recording of data in multiple logfiles.

• Service Control Designer: The Wait For example in the User’s Manual, section 12.10.6.2 does not work, since
a Wait For activity cannot be triggered by another activity that is inside a (different) while loop.

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• Service Control Designer: Running multiple Synchronized Voice Call Sequence snippets (for different devices)
in a Parallel structure does not work. It is necessary to put each such snippet in its own script; the scripts can
then be run concurrently if desired.

• WCDMA SCH timeslot scans are not scriptable.

• When using the serving cell indication in the Map window to show the strongest scanned CPICH, this works
only for the 1st UMTS frequency (the one decoded into the information elements named “1st”).

• The information element “Frequent AQM Score Downlink” is not populated when loading a logfile where uplink
PESQ data has been merged in.

• When doing WhatsApp voice calls, both MT and MO side must run from a TEMS™ Investigation script.
Otherwise the call will fail.

• To replay TEMS Sense or TEMS Voyager logfiles in TEMS Investigation, you need to resynchronize your
Replay license in License Control Center if it was added before upgrading to TEMS Investigation 19.2 or later.

• The drop-down selections for setting Speech Codec and Codec Rate in the Script designer do not work. To
activate/deactivate a codec/codec rate, double click on the value.

9.2.2.3 Incompatibility with Other Software

• On a PC running Windows 8.1, installing Oracle VM VirtualBox causes TEMS™ Investigation IP sniffing to fail.
However, a workaround is to install VirtualBox without the component “VirtualBox Bridged Networking”.

10 Contact Information
Please visit our website at  www.infovista.com for contact and support information.

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