BBA Syllabus
BBA Syllabus
UTKAL UNIVERSITY
VANI VIHAR, BHUBANESWAR
REGULATIONS
1. The Bachelor of Business Administration (BBA), under CBCS, a three year full-time
professional Degree Programme, shall have six semesters. After successful completion of the
six semesters, a BBA (Hons.) Degree will be awarded with Distinction to qualified students.
2. Duration:
The duration of the programme shall be 3 years with 6 semesters. Odd semester is from July to
December (i.e. 1st , 3rd , 5th semester) and even semester is from January to June (i.e. 2nd , 4th , 6th
semester). The examination shall be held tentatively in the month of December and May for odd
and even semesters respectively.
Students securing 50% marks in aggregate in first six semesters in first attempt shall be
awarded Distinction at BBA (Hons.) examination. Distinction will not be awarded to
candidates with back papers. There shall be no provision for third class. A student securing
less than 40% in any paper shall be required to sit for the said paper twice within two
consecutive next end-term examinations. However, if a candidate has failed in aggregate,
he/she shall have the option of appearing either in all papers or in specified paper (s) of
his/her choice. His/her class test and Mid-term marks will remain valid. A student would be
required to complete the course within five academic years from the date of admission.
Special Examination:
If a candidate fails to clear the paper(s), in two repeat chances, he/she has to sit for a special
examination (one chance). In that case his/her previous Mid-term, Class test and End-term
marks of all papers in that semester will be cancelled. He/she will have to reappear at all
components (class test, midterm test and end term test) again for all the papers in that
semester. No more chances will be allowed to a student if he/she fails in the special
examination. His/her studentship will be cancelled.
A transitory letter grade I (carrying points 2) shall be introduced for cases where the results are
incomplete. This grade shall automatically be converted into appropriate grade(s) as and when
the results are complete.
A student’s level of competence shall be categorized by a GRADE POINT AVERAGE
to be specified as:
SGPA - Semester Grade Point Average
CGPA - Cumulative Grade Point Average
(a) POINT - Integer e q u i v a l e n t of each letter grade
(b) CREDIT- Integer signifying the relative emphasis of individual course
item(s) in a semester as indicated by the Course structure and syllabus.
GRADE POINTAVERAGE -
∑
In addition to the points, marks / percentage would also be awarded and shall also be
reflected in the Mark Sheet.
After successfully completion of the first six semester examination students would awarded
Bachelor Degree in Business Administration In addition to grade specified Class / Division
shall be awarded at BBA level as follows:
50% and above but less than 60% : 2nd Class Hons.
60% and above : 1st Class Hons.
(However, in case of Distinction, a student has to secure 50% of marks in the first six semesters
in one / first chance)
The regulation is subject to modification as and when necessary. The Syllabus shall remain
valid from 2016 Admission Batch onwards. The Regulation will supersede all previous
regulations.
COURSES OF STUDIES FOR BBA PROGRAMME
(Effective from 2016 Admission Batch)
1st Semester
Code Subject Credit Marks
101 Introduction to Business 4 100
102 English Language and Literature 4 100
103 Quantitative Techniques for Management 4 100
104 Basic Financial Accounting 4 100
2nd Semester
Code Subject Credit Marks
201 Economics 4 100
202 Management Theory and Practice 4 100
203 Cost and Management Accounting 4 100
204 Computer for Management (including practical) 4 100
3rd Semester
Code Subject Credit Marks
301 Psychology for Management 4 100
302 Business Ethics and Corporate Governance 4 100
303 Introduction to Banking and Insurance 4 100
304 Business and Corporate Law 4 100
305 Communicative English 2 50
4th Semester
Code Subject Credit Marks
401 Financial Management 4 100
402 Marketing Management 4 100
403 Human Resource Management 4 100
404 Production and Operation Management 4 100
405 Environmental Studies 2 50
5th Semester
Code Subject Credit Marks
501 Organizational Behavior 4 100
502 Financial Markets and Institutions 4 100
503 Advertisement and Sales Promotion 4 100
504 Management Information System and DSS(including practical) 4 100
505 Indian Society and Culture 2 50
6th Semester
Code Subject Credit Marks
601 Research Methodology 4 100
602 Entrepreneurship and Small Business Management 4 100
603 Organizational Change and Development 4 100
604 Dissertation and Viva-voce 4 100
605 E-Business 2 50
101- INTRODUCTION TO BUSINESS
Unit -I
Introduction to Business: Meaning of business, purpose and mission, objectives, strategies,
policies, procedure, programs, budgets; nature of business; objectives of business; essentials of a
successful business; qualities of a successful businessman; Classification of industries; Modern
business environment; Business process.
Unit- II
Forms of Business Organizations: Meaning and definition; characteristics of an ideal form of
business organization; Sole Trader: Meaning; features; merits and demerits. Partnership: Meaning,
characteristics; Kinds of Partners; partnership deed; dissolution of partnership firms.
Unit - III
Joint Stock Company: Meaning and definition; characteristics; kinds of companies; distinction
between private and public company; merits and demerits of company form of organization;
Statutory corporations; Formation of a company.
Unit - IV
Business and Government: Different roles by Government in respect of Industry ,Industrial policy,
IDR Act ,Government Department and Quasi -government organizations and their roles in
Promotion of Industry. Special Responsibilities of Business and Limits of Social Responsibilities.
Unit - V
Organizational Structure: Formal and informal organizations- Line and staff organization;
Principles underlying designing of a structure. Structure and Management of Co-operative
organizations. Government and co-operative system. Social Responsibilities and obligations of
Business Management, Case Studies
References:
1. S.A.Sherlekar, Modern Business Organisation Management- Himalaya Publishing House
2. J.P.Mahajan, Modern business Organisation - Himalaya Publishing House
3. C.R.Basu, Business and Organisation - TMH
4. Satyaraju and Parthasarathi, Management: Text & Cases PHI
5. Peter Drucker, Process of Management.
102 - ENGLISH LANGUAGE AND LITERATURE
Unit-I
Three pieces of prose from Zest for Life, edited by Dr. Shubendu Mund are to be studied.
i. " Spoken English" by G.B. Shaw
ii. "The pleasures of Work " by A.C. Benson
iii. "On the Rule of the Road" by A.G. Gardinor
Comprehension, Composition, Vocabulary & Usage, Grammar with respect to i, ii & iii above
Unit - II
Three pieces of prose from Zest for Life, edited by Dr. Shubendu Mund are to be studied.
i. "Science and Human Life" by Bertrand Russel
ii. "A Fugitive Seeks Refuge" by Winston S. Churchill
iii. "The Pleasures of Ignorance" by Robert Lynd
Comprehension, Composition, Vocabulary & Usage, Grammar with respect to i, ii & iii above
Unit - III
Three pieces of prose from Zest for Life, edited by Dr. Shubendu Mund are to be studied.
i. "Three Days to see" by Hellen Keller
ii. "Science as a Habit of Mind" by S. Radhakrishnan
iii. "What I Require from Life" by J.B.S. Haldane Comprehension, Composition, Vocabulary &
Usage, Grammar with respect to i, ii & iii above
Unit - IV
Three pieces of prose from Zest for Life, edited by Dr. Shubendu Mund are to be studied
i. "True purpose of Life" by Tai Solarin.
ii. "Culture" by K.M. Munshi
iii. "My Village My Art School" by Prafulla Mohanty
Comprehension, Composition, Vocabulary & Usage, Grammar with respect to i, ii & iii above
Unit- V
Comprehension, synthesis of ideas and drawing inferences. Independent passages outside the
prescribed texts may be of approximately 300 words.
References
1. Zest for Life
103 – QUANTITATIVE TECHNIQUES FOR MANAGEMENT
Unit-I
Introduction:
Statistics as a subject; functions, importance and limitations of statistics; Planning and execution of a
statistical investigation; Census and sample investigation; Descriptive and inferential statistics.
Classification of data, Organisation of data using data array, Tabulation, Graphical Presentation,
Types of Diagram, Exploratory Data Analysis.
Unit- II
Measures of Central Tendency:
Definition and utility; Characteristics of a good average; Arithmetic Mean; Median; Other positional
measures - quartiles, deciles, percentiles; Mode; Relation between Mean, Median and Mode;
Geometric and Harmonic Mean; Choice of a suitable measure of central tendency.
Unit- III
Measures of Dispersion:
Meaning and objectives of Dispersion; different measures of Dispersion - Range, Quartile deviation,
Mean deviation, Mean Absolute Deviation, Standard Deviation; Comparison of the different
measures of dispersion. Measures of relative dispersion- Coefficient of Variation, combined mean
and standard deviation; moments, Skewness and Kurtosis; Moments; Coefficients based on
moments; Sheppard's correction; skewness; Measures of Skewness; Kurtosis and its measures.
Unit-IV
Correlation and Regression:
Correlation Analysis- Meaning of correlation; Karl Pearson's coefficient of linear correlation;
Properties of the correlation coefficient; Advantages and limitations of the coefficient of correlation;
Rank correlation; Spearman's Rank correlation coefficient. Regression Analysis - Two lines of
regression; some important results relating to regression lines; Correlation coefficient and the two
Regression Coefficients; Coefficient of Determination; concept of Multiple Regression.
Unit-V
Time Series Analysis:
Component, Trend analysis, Cyclical Variation, Seasonal Variation, Irregular Variation.
Index number:
Construction; Uses; Price Quantity and value indices, Consistency test of Index Number.
References
1. J.K.Sharma, Pearson.
2. J.S.Chandran- Statistics for Business and Economics, Vikas.
3. Levin & Rubin- Statistics for Management, PHI.
4. A.K.P.C.Swain- A first course in Statistics with Applications, Kalyani.
5. Goon, Gupta, Dasgupta- Fundamentals of Statistics Vol I, World Press.
201. ECONOMICS
Unit-I
Introduction to Business Economics : Basic Economic
Concepts and precepts; Goods, Services, utility, value, wealth, marginalism, time perspective, stock
and flow variables equilibrium, Basic principles of Economics, Basic problems of an economy.
Unit-II
Demand and Supply Analysis: Meaning of demand, law of demand, Determinants of Demand,
Increase and Decrease in demand, Exceptions to the law of demand, Individual and Market demand;
Meaning of supply, Law of supply, Increase and Decrease in Supply, Determinants of supply"
Exceptions to the Law of supply, Equilibrium; Elasticity concept; Perfect elasticity, Perfect
Inelasticity, Relative Elasticity, Relative Inelasticity;
Unit-III
Elasticity of demand : Price, Income, Cross and Promotional elasticity of demand; Elasticity of
supply: Price, Income and Cross elasticity of Supply; Elasticity and Implications for total Revenue
determinants of Elasticity, simple numerical problems to be solved.
Unit-IV
Production and cost Analysis : What are costs; Costs as opportunity costs, Accounting vs
Economic costs, Accounting vs Economic profit; Production functions in the short run and in the
long run producer's equilibrium; Types of costs: Variable and fixed costs, short run and long run
costs, Average cost, Marginal Cost; Diminishing Returns and Marginal cost; Production and costs in
the long run; Economics and Diseconomies of Scale; Revenue concepts, total revenue, Average
revenue and Marginal Revenue.
Unit-V
Market structure and Business Decisions: Distinguishing characteristics between market forms;
Perfect competition; Monopoly; Monopolistic competition; Oligopoly; Short run decisions of a firm
to shut down; Long run decision of the firm to exit; Practical application of different market forms.
References:
1. Business Economics- D.M. Mithani- Himalaya Publication
2. Modern Micro-Economics: H.L. Aahuja -S.Chand 3. Managerial Economics: P.L. Mehta- Sultan
Chand.
202- MANAGEMENT THEORY AND PRACTICES
Unit-I
Introduction: Concept, process and significance of management; Managerial roles; An overview of
functional areas of management; Development of management; Classical and neo-classical systems;
Contingency approaches.
Unit-II
Planning: Concept, process and types. Decision making - concept and process; Management by
Objectives; Corporate Planning; Environment analysis; Strategy formulation.
Unit-III
Organizing: Concept, nature, process and significance; Authority and Responsibility relationships;
Centralization and decentralization; Departmentalization; Organization structure - forms and
contingency factors.
Unit-IV
Leading: Leadership Theories, Leadership Styles. Communication - Types, process, barriers.
Unit-V
Controlling: Concept and process; effective control system; Techniques of control.
References:
1. Weihrich and Koontz, et al - Essential of Management, TMH.
2. Robbins, SP- Management, Prentice Hall.
3. Stoner, Freeman, Gilbert - Management, PHI.
4. Terry, Franklin - Principles of Management, AITBS.
5. L.M.Prasad - Principles and Practice of Management, Sultan Chand.
203. COST AND MANAGEMENT ACCOUNTING
Unit - I
Overview of Cost Accounting, Concepts and practices. Difference between Cost Accounting and Financial
Accounting, Cost Accounting and Management Accounting, Management Accounting : Scope, Objects and
Functions and Limitations of Management Accounting, Tools and Techniques of Management Accounting
Unit - II
Classification of Cost, Cost Center and Cost Unit, Preparation of cost sheet, Allocation and
Absorption of Overhead, Preparation of Labour hum mate & Machine hum mate.
Unit - III
Marginal Costing and Cost - Volume Profit Analysis.
Unit - IV
Job ,Contract and Process costing.
Unit - V
Budgetary Control, Standard Costing and Variance Analysis.
References
1 Cost Accounting,S.. P. Jain & K.L. Narang,Kalyani Publishers.
2. Nigam B.M.L. & Jain, I.C., Cost Accounting An Introduction, PHI.
204-COMPUTER FOR MANAGEMENT
Unit-I
Fundamentals: Concepts of computers, Application areas, Classification of Computer System. Data
representation and Binary Numbers, computer hardware and software.
Unit-II
ALS, Internal organization of ALU, Types of memories, selection of memory systems, role of
control unit, data communication, LAN and WAN, Switches, hubs, routers, idea of distributed
systems, the internet, world wide web, search engine, email, home page.
Unit-III
programming, concept, flowchart, algorithms, programming languages and packages, batch
processing, multi programming, parallel process, stored programme concept, programme execution,
fetch decode, execute cycle, arithmetic, Logic and shift operations.
Unit-IV
Operating Systems, DOS, WINDOWS, Conventional machines, digital logic machine, operating
system, basic idea of an OS, OS as a resource manager, memory management, input output
management.
Unit-V
Web fundamentals, internet and WWW internet, internet based E Commerce, issues, problems,
prospects.
References:
1. Balguruswami - Computer Fundamentals.
2. V.Rajaraman - Computer Fundamentals.
301. PSYCHOLOGY FOR MANAGEMENT
Unit - I
a. Psychology: Its nature, scope and methods.
b. Biological Bases of Behaviour: Neurons, Nervous system. It's basic structure and function, The
brain, Lateralization of the cerebral centre, The endocrine system
Unit - II
a. Sensation and Perception
Sensation: The raw material of understanding: Sensory threshold, Sensory adaptation Vision,
Hearing, Touch and other skin senses, Smell and taste, Kinesthetic and vestibule sense
Perception
Perception: The focus of attention Perception: Same organizes principles. Constancies and illusions
The plasticity of perception
b. Learning
Classical conditioning, Operant conditioning, Observational learning
Unit - III
a. Memory
Human memory: The information processing approach Sensory memory, Short - term memory, Long
- term memory, Forgetting from long term - memory, Memory in natural contexts, Biological bases
of memory
b. Cognition : Thinking, Dealing and Communicating
Thinking: Forming concepts and reasoning to conclusions Making decisions: Problem solving and
creativity Language: The communication of information
Unit - IV
a. Motivation and Emotion
Motivation: The activation and persistence of behavior Emotion: Their nature, expansion and impact
b. Measuring Individual Differences: The Nature of Psychological Testing Psychological Tests:
Reliability, validity and standardization, The nature and measurement of human intelligence. Human
intelligence: The role of heredity and the role of environment. Measuring interests, aptitudes and
achievements
Unit - V
Social Thought: How we think About Others and the Social Culture a. Attribution: Understanding
the causes of others behavior Social cognition: How we process social information Attitudes:
Evaluations of the social world Prejudice and discrimination Social Behavior :Social influence:
Changes other behavior ,conformity compliance, obedience Attraction and love: Interpersonal
attraction, pro social behavior
Reference:
1. Morgan & King - Introduction to psychology
2. Alkinson & Alkinson - Introduction to psychology
3. Barron - Introduction to psychology
302 - BUSINESS ETHICS AND CORPORATE GOVERNANCE
Unit I
Business Ethics, Meaning, Scope, Nature and value of management, need for ethical decisions by
managers, value of management ethics, management integrity, types of integrity and developmental
integrity, Ethical planning.
Unit II
Social Responsibilities of Business, concept, rationale, dimensions and tools of social
responsibilities, social responsibility and social responsiveness.
Unit III
Ethics in management, Ethical theories, Enterprise mission, institutionalizing ethics, code of ethics
and its implementation.
Unit IV
Social responsibilities of Indian Business firms, towards share holders, consumers, Government,
Community etc.
Unit V
Corporate Governance, meaning, scope and nature, trends in Governance practices, Corporate
Governance Issues, Role of Auditors, OECD principles, and SEBI Guidelines.
Reference :
1. Business Ethics and Corporate Governance, CSV Murthy, HHP.
2. Business Ethics, CSV Murthy, HPH.
303 - INTRODUCTION TO BANKING & INSURANCE
Unit- I
Banking Business in India, Banking Legislations, Structure of Indian Banking System, Recent
Developments in Banking Industry, Roles of Banks, Principles of Banking, Banker - Customer
Relationship
Unit - II
Organization of bank lending (Loans and advances, Priority sector lending, Export credit), project
and working capital finance, Deposit and Credit Services, Payment and Remittance Services,
Collection Services and the different products there under.
Unit – III
Practical banking, Annual reports and balance sheet of a bank, Electronic banking, (POS) Banking
Regulatory Norms- Know your customer (KYC), Anti Money Laundering (AML) Guidelines.
Unit - IV
Indian insurance industry: Transition and Prospects, legal frame work, Insurance- Basic concepts and
principles, Classification of Insurance, reinsurance, Principles Governing Marketing of Insurance
products.
Unit - V
Channels of distribution for insurance products, policy servicing and claim settlement, Registration
of Insurance Companies, Licensing of Insurance Agents, Professional standards, Code of Conduct
for insurance agent, Protection of Policyholder's Interest.
References:
1. Banking Theory, Law and Practice – Gordon & Natarajan (HPH)
2. Insurance Management - Anand Ganguly (New Age)
3. Insurance and Risk Management - P.K. Gupta (HPH)
4. Banking & Insurance Principles & Practices – Neelam C. Gulati (EB)
304. BUSINESS AND CORPORATE LAW
Unit - I
Indian Contract Act - essential elements of contract, offer and acceptance, consideration, capacities
of parties, free consent legality of objects, contingent contract, discharge of contract. Special
Contract Act - Quasi - Contracts, indemnity and guarantee, beilwat and pledge, contract of agency.
Unit - II
Sales of Goods Act - introduction, conditions and warranties, transfer ownership of property in
goods, performance of the conduct of sale, remedial measures.
Unit - III
Indian partnership Act - nature of partnership, formation of partnership, relation of partners to one
another, relation of partners to third parties, reconstitution of a firm, dissolution of a firm.
Unit - IV
Negotiable Instruments Act - negotiable instruments - parties, negotiation presentation, dishonor,
crossing and borrowing of cheques, GATT, FERA, Export Import exim policy.
Unit - V
Information Technology Act, Cyber Laws in India, Digital Signature, Computer Crimes, Regulation
of certifying Authorities, Intellectual property right Act.
References:
1. Mercantile Law - N.D. Kapur,Sultan Chand.
2. Business Law - Tulsian TMH.
3. Business Law - P.R. Chandha, Golgotia.
305 – COMMUNICATIVE ENGLISH
Unit-I The Elements of Communication
1.1 the importance of communication through English at the present time
1.2 factors that influence communication: sender, receiver, channel, code, topic,
message, context, feedback
1.3 the importance of audience and purpose
1.4 the information gap principle : given and new information ; information overload
1.5 critical and creative thinking
1.6 verbal and non-verbal communication: body language
Unit-II The Sounds of English
2.1 vowels, diphthongs, consonants, consonant clusters
2.2 the International Phonetic Alphabet (IPA) ; phonemic transcription
Unit-III Stress and Intonation
3.1 syllable division and word stress
3.2 sentence rhythm and weak forms
3.3 contrastive stress in sentences
Unit-IV Intonation
4.1 intonation : falling, rising and falling-rising tunes
4.2 varieties of Spoken English : Standard Indian, American and British
4.3 problems of Indian speakers (particularly from the Eastern region) in the
pronunciation of English.
(Note: This unit should be taught in a simple, non-technical manner, avoiding technical terms
as far as possible.)
Unit-V Review of English Grammar
(Note T h e teaching of grammar should be treated as a diagnostic and remedial activity and
integrated with communication practice activities. The areas of grammar in which errors are
common should receive special attention when selecting areas for review. Teaching need not be
confined to the topics listed above.)
References:
1. Effective English Communication by Mohan, TMH
2. Effective Technical Communication by M.Ashraf Rizvi (Tata McGraw Hill)
3 Business Communication Today by Bovee et al ( Pearson)
4 “Ship or Sheep” by Ann Baker (Cambridge)
5 “Tree or Three” by Ann Baker (Cambridge)
6 A University Grammar of English by Quirk et al (Pearson)
7 Business Communication by Meenakshi Raman and Prakash Singh (Oxford)
8. Speaking and writing for effective Business Communication by Francis Soundararaj,
Macmillan
405-ENVIRONMENTAL STUDIES
Unit-I
Fundamentals of Environmental Management: Definition, principles and scope; Types and
components of environment; Man- environment relationship; Causes of environment destruction;
Environmental ethics; Environment Awareness Programmes.
Unit - II
Natural Resources - Awareness: Eco-system, Atmosphere, Land, Water, Forest, Mines & Minerals,
Wetland, Bio-diversity, Conservation of natural resources.
Unit- III
Environmental Protection - Policies & Legislations: National environment policy, Environmental
Legislations, International conventions and Agreements, GATT/WTO and environment, State
Pollution Control Board, Role of NGOs.
Unit- IV
Environment Management System: ISO-14000, Environment Audit, Eco-Friendly products
(Ecomark), Green Industry.
Unit - V
Environmental Impact Assessment (EIM): EIM-Methods and tools, Appraisal and clearance for
industry, Evaluation Systems.
References:
1. N.K.Oberoi - Environmental Management, Excell Books.
2. G.N.Pandey - Environmental Management, Vikas.
3. K.M.Agrawal & P.K.Sikdar - Text Book of Environment, Macmillan.
4. L.W.Canter - Environmental Impact Assessment, Tata McGraw Hill.
501-ORGANISATIONAL BEHAVIOR
Unit- I
Introduction: Definition, goals, scope and historical development of organizational behavior,
contributing disciplines to OB, models, social systems and organizational culture. International
dimensions of OB. Limitations and future of OB.
Unit- II
Individual Behavior: Introduction and foundation. Personality -definitions, determinants,
personality traits and types, theories, instruments to measure personality, personality attributes
influencing OB.
Perception: Meaning, factors influencing perception, theories, perceptual errors.
Emotions: Meaning, types of emotions, determinants, emotional intelligence.
Unit- III
Attitudes: Definition, sources of attitudes, types of attitudes, cognitive dissonance theory; four
concepts to skills, changing attitudes, and work related attitudes.
Values: concept, importance of values, sources of value system, types, loyalty and ethical behavior.
Learning: Concept, theories of learning, application of learning in organization.
Motivation: concept, importance, theories and their applicability.
Unit- IV
Behavior in organization: Introduction, issues between organizations and individuals. Inter
personal behavior; conflict, nature of conflict, levels of conflict, types and conflict management
styles.
Communication: Introduction, importance, process of communication, types, barriers in
communication, Communication and organizational effectiveness.
Unit- V
Group dynamics: Concept, types of groups and functions, meetings, team work, stages of group
formation and its relevance to organization.
Employee stress: forms, causes, implications and approaches to stress management.
Leadership:, Concept, approaches, Leading v/s Managing Leadership theories and its implications.
References :
1. Stephen.P.Robbins, et.al - Organizational Behavior, Pearson Publication
2. Steven L., McShane, et.al - Organizational Behavior, TMH.
3. Fred Luthans - Organization Behavior, McGraw Hill.
4. K.Awsathappa - Organisation Behavior.
502 -FINANCIAL MARKETS AND INSTITUTIONS
Unit-I Financial Markets:
Financial System and Financial Markets- Meaning, Types, Classification of Financial
Markets, Money Market, Call money Market, Govt. Securities Market. Capital Market,
Debt Market, Primary and Secondary Market, Interlinking Financial Market-Indian and
Global Financial Markets.
Unit-II Financial Institutions:
Broad Categories- Special Characteristics, Money Market Institutions, Capital Market
Institutions, Financial Services Institutions, Functions and structure introduced,
Stock Exchanges: Constitution, control, functions, Prudential Norms, SEBI
Regulations, Sensitive Indices, Investor Services, Grievance Redressal Measures.
Unit-III Financial Services Institutions: Clearing Corporation of India Ltd, Discount and
Finance House of India Ltd, National Securities Depository Ltd, Securities Trading
Corporation of India Ltd. Credit Rating Institutions.
Unit-IV Financial Instruments:
Commercial Papers, Certificate of Deposits, Treasury Bills, Commercial Bills, Gilt- edged
Securities, Equity Shares, Dematerialisation, Preference Shares, Debentures, Warrants and
Convertibles, ADRs and GDRs, Derivatives- Options and Futures,
Unit-V Indian Financial Institutions:
Commercial Banks- Roles, Functions, Regulations, Public Sector, Private Sector and
Foreign Banks, Development Banks: IFCI, IDBI, SFCs, NABARD, RRBs, SIDBI, IIBI,
Non-Banking Financial Institutions, Insurance Companies- Public and Private,
Invesment Policy, Regulatory Authority
References:
1. S Gurusamy, Financial Markets and Institutions, Thomson
2. Gordon & Natrajan; Financial Markets and Services, Himalaya Publishing House
503 –ADVERTISEMENT AND SALES PROMOTION
Unit–I:
Introduction: Definition, objectives, Functions and classification of advertising, Advertising Agency
Functions & structure of modern agency, functions of the advertising department and advertising
manager. Client – Agency Relationship (CAR), Selection of agency.
Unit-II:
Advertising as Mass communication: the communication mix, building of advertising program:
Creative strategy-Copy, message, advertising appeals, AIDA concept Creation and production in
advertising: TV commercials, Radio Jingles, Print ads.
Unit – III:
Advertising media, General and special characteristics of different media: Media planning,
scheduling, selection and evaluation, Measuring advertising effectiveness (DAGMAR): The
rationale of testing: pretesting, concurrent testing & post testing, recall and recognition.
Unit – IV:
Advertising Budget: Approach and procedures for determining the size of the budget,
Administration and control of budget. Regulation of Advertising: Self Regulation by advertising
Media (ASCI), Ethics & Social Responsibility in Advertising, E-advertising.
Unit – V:
Introduction: Definition, objectives, Functions and classification of sales promotion. Consumer
Promotion, sales force p[lanning and execution, Recent Trends, Elementary knowledge of public
relations.
References:
1. Kazmi & Batra, - Advertising and Sales Promotion, Excel Books
2. Batra, Myers & Aaker, - Advertising Management, Pearson education/PHI
3. Jethawaney & Jain, Advertising Management, Oxford University Press.
504-MANAGEMENT INFORMATION SYSTEM & DSS
Unit- I
Introduction: Organization and Information systems, Changing Environment and its impact on
Business - the IT/IS and its influence - The Organization: Structure, Managers and activities - Data,
Information and its attributes - The level of people and their information needs - Types of Decisions
and information - Information system, categorization of information on the basis of nature and
characteristics. Transaction Processing System (TPS) - Office Automation system (OAS) -
Management Information (MIS) - Decision Support System (DSS) and Group Decision Support
System (GDSS) - Expert System (ES) - Executive Support System (EIS or ESS).
Unit-II
System Analysis, Development and Models: Need for system analysis - Stages in system Analysis -
Structured SAD and tools like DFD, Context Diagram Decision Table and Structured Diagram,
system Development Models: Water Flow, Prototype, Spiral, RAD -
roles and Responsibilities of System.
Unit-III
Computer Service Systems: Data Communication and Networking - LAN, MAN & WAN - Network
Topologies, Internet, Intranet and Extranet, Information systems for: Accounting, Finance,
Production and Manufacturing, Marketing and HRM.
Unit- IV
Design of Information System: Fundamental Concept of file design, database design, input output
design, procedure design, form design, dialogue design, code design, coupling and cohesion.
Unit- V
Internet- A Conceptual Approach: Web Browsing - Concept of FTP, Telnet, uploading, downloading
, HTTP; Internet Explorer; Electronic Data Security; Access Database System.
References :
1. G.V.Sathya Sekhar - MIS, Excell Books.
2. David Obeson - MIS, TMH.
3. Muyrdick and Ross - Information system for Modern Management.
4. Kenneth J Laudon - Management Information Systems - Pearson/PHI, 10/e, 2007.
5. W.S.Jawadekar - MIS, TMH, 3/e, 2004.
6. Ralph Stair – MIS
505-INDIAN SOCIETY AND CULTURE
Unit-I
Demographic Profile: Characteristics of Indian population, Population Growth, Age, Sex, Religion,
Language, Occupation, National Policy on Population.
Unit - II
Indian Society: Society and its types, Features of Tribal Society, Agrarian Society, Industrial Society.
Unit- III
Social Stratification: Caste System, Class System, Communities, Ethnic Groups, Weaker Sections
and Minorities, Constitutional Provisions for Scheduled Castes, Scheduled Tribes and Other
Backward Classes.
Unit- IV
Socio-Economic Problems: Poverty, Illiteracy, Unemployment, Hosing, Child Labor, Migration,
Occupational Diseases, Insurgency, Terrorism, Crime, Project Affected People, social Destitute,
Beggary, Aged Population, Juvenile Delinquency, Problems in Family Life.
Unit- V
Indian culture: Culture - Features, Characteristics and Diversity. Differences with Western culture,
Human Values, Values in Work Life, Value Crisis in contemporary Indian Society.
References:
1. Andre Beteille - Society and Politics in India, OUP.
2. Dipankar Gupta - Social Stratification, OUP.
3. Ram Ahuja - Social Problems in India, Rawat Publications.
4. M.N.Srinivas - Social Structure and Caste and Other Essays, OUP.
5. A.N.Tripathi - Human Values, New Age International.
6. NCERT - Text Book on Indian Society.
7. R.Thapar (Ed.) - Tribe, Caste and Religion in India, Macmillan
601- RESEARCH METHODOLOGY
Unit- I. Introduction to Research.
Definition, scope, limitations & types, objectives, research process, research designs , terminologies;
Research project : choice of topic , writing research proposal - objective , hypothesis, methodology,
time frame.
Unit- II Survey methods.
Survey designs- sampling , qualitative data, quantitative data, scaling technique; Research methods:
interview method, observational method, questionnaires, case studies, action research, &
documentary sources.
Unit- III Data analysis.
Types of research data, frequency distributions, bar charts, histograms, pareto charts, statistical tools
of data analysis- mean, median, mode, correlation & regression; Report writing: formatting , title
page, abstract, body, introduction, methods, sample, measures, design, results, conclusions,
references, tables, figures, appendices; Presentations of report: skills & methods, practice sessions on
assignments.
Unit- IV Hypothesis Testing.
Concepts basic to the hypothesis testing procedure; steps in hypothesis testing; Type -I error & Type-
II error; Two tailed & one tailed tests of hypothesis. Hypothesis testing of means when the
population standard deviation is known / not known; Hypothesis testing of proportions; t - test , Chi
square test, F- test, ANOVA of one way & two way classifications.
Unit- V Point estimation & Non parametric Tests.
Criteria of a good estimator, method of estimation, interval estimation, confidence interval,
maximum likelihood estimator, rank correlation test, sign test, one sample run test, Wilcoxon's
signed rank test, Mann Whitney U - test, Kruskal Walis test.
References:
1. Research methodology: Methods & Techniques, by C.R. Kothari.
2. Research methodology for social sciences, A.N. Sadhu & A. Singh (Sterling).
3. Statistics for management, Levin.
4. Quantitative techniques for managerial decisions, U.K.
Srivastava, (Wiley Eastern Ltd.)
602 - ENTREPRENEURSHIP AND SMALL BUSINESS MANAGEMENT
Unit I
Entrepreneurship, general concept definition, entrepreneurial culture theory of entrepreneurship,
types of entrepreneurship, entrepreneurial trade and motivation, entrepreneure and professional
manager.
Unit II
Environment and entrepreneurial development: Entrepreneurial environment, process of entrepreneurial
development, training of entrepreneurial, institutions, producing aids for an entrepreneurial development.
Unit III
Starting a Small Scale Unit-Structure and ownership, Establishment of unit, Project feasibility,
Implementation, Tax benefits incentives and concessions.
Unit IV
Financial management of small business- Financial planning, long- term finance working capital
management, cash management, recommendation of various committees, role of various institutions,
both financial & non-Financial institutions.
Unit V
Marketing strategy of small scale units- elements in marketing mix segmentation, product life cycles,
pricing, distribution channels, export promotion and institutional support for marketing and exports.
References :
1. Malhotra & Gupta, Management of small scale industries, Galgotia Publishing company, New
Delhi.
2. Desai, Vasant, Management of Small scale industries, Himalaya
4. Dynamics of Entrepreneurial Development and Management Vasant Desai, HPH.