Scribd Logo
Upload

Welcome to Scribd!

  • 192 views

    Reset Toner Lexmark

    Uploaded by

    Risto K. Godev
    To manually reset the toner level after installing a new cartridge on a Lexmark Optra Color 1200 printer, follow these steps: 1) Verify the new cartridge is seated properly. 2) Check the printer code level and update if needed. 3) Reset the toner level in the printer menu. 4) Power cycle the printer to activate the changes. 5) Print a test page to verify the toner level reset correctly. If not, try swapping cartridges before contacting technical support.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Reset Toner Lexmark

    Uploaded by

    Risto K. Godev
    192 views2 pages
    To manually reset the toner level after installing a new cartridge on a Lexmark Optra Color 1200 printer, follow these steps: 1) Verify the new cartridge is seated properly. 2) Check the printer code level and update if needed. 3) Reset the toner level in the printer menu. 4) Power cycle the printer to activate the changes. 5) Print a test page to verify the toner level reset correctly. If not, try swapping cartridges before contacting technical support.

    Original Description:

    Reseter Lexmark

    Original Title

    reset toner lexmark

    Copyright

    © © All Rights Reserved

    Available Formats

    PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    To manually reset the toner level after installing a new cartridge on a Lexmark Optra Color 1200 printer, follow these steps: 1) Verify the new cartridge is seated properly. 2) Check the printer code level and update if needed. 3) Reset the toner level in the printer menu. 4) Power cycle the printer to activate the changes. 5) Print a test page to verify the toner level reset correctly. If not, try swapping cartridges before contacting technical support.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    192 views2 pages

    Reset Toner Lexmark

    Uploaded by

    Risto K. Godev
    To manually reset the toner level after installing a new cartridge on a Lexmark Optra Color 1200 printer, follow these steps: 1) Verify the new cartridge is seated properly. 2) Check the printer code level and update if needed. 3) Reset the toner level in the printer menu. 4) Power cycle the printer to activate the changes. 5) Print a test page to verify the toner level reset correctly. If not, try swapping cartridges before contacting technical support.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    2/14/2019 support.lexmark.com/index?

    pmv=print&page=content&locale=en&userlocale=EN_US&id=HO1328

    How to Reset the Toner Level Manually After Installing a Document


    ID:HO1328
    New Cartridge
    Usergroup :External

    German English Spanish French Italian

    Optra Color 1200

    Problem

    Toner level percentage not changed

    Environment

    How to manually reset the toner level after installing a new cartridge; New toner cartridge installed; If a toner cartridge is
    replaced before the printer posts an 88 Toner low or 88 Toner empty message, the toner level may not reset
    automatically.

    Solution

    To resolve this issue, complete the steps below.

    1. Verify that the toner cartridge that was installed is brand-new and is seated firmly in the printer.

    For installation instructions for cartridges and the photoconductor, refer to this document (in PDF
    format).

    Click here for cartridge and photoconductor part numbers.

    2. To ensure that the code level is recent enough to allow a manual reset of the toner cartridge level(s),
    check the Menu Settings page.

    1. Press the Menu> button on the printer operator panel until Tests Menu appears on the display.

    2. Press the Select button twice to generate the settings page.

    3. Look for the base code level under the Printer Information heading in the lower-right corner of the
    page. The base code level must be at least 803.04 to allow a manual reset of the toner levels.

    4. If it is at this level or above, skip ahead to step 4 - if not, go to step 3.

    3. Update the printer code.

    1. Follow this link to the firmware download site.

    2. Use 80406 as the keycode to initiate the download.

    3. Unzip the downloaded file, 80406.zip, so that the actual data file, 804_06.fls, can be sent to the
    printer.

    4. For instructions on updating code to a locally attached (parallel, USB, serial) printer, click here.
    For instructions on updating a networked printer, click here.

    5. Print the Menu Settings page once more (see step 2) to confirm that the code has been updated.
    If it has, continue to step 4.

    4. Place the printer in the new configuration mode created by the code update in step 3.

    1. Power off the printer.

    2. While the power is off, hold down the green Go button on the operator panel and power the printer
    back on with your free hand.

    3. Do not release the button until Performing Self Test appears on the display. When the printer
    finishes warming up, you should see the word Alignment on the display.

    4. Continue to step 5.

    http://support.lexmark.com/index?pmv=print&page=content&locale=en&userlocale=EN_US&id=HO1328 1/2
    2/14/2019 support.lexmark.com/index?pmv=print&page=content&locale=en&userlocale=EN_US&id=HO1328

    5. Reset the toner level.

    1. Press the Menu> button until Reset Toner Lvl appears on the display and then press the Select
    button.

    2. Press the Menu> button to scroll through each of the four colors that are to be reset.

    3. When the appropriate color is represented on the display by the Reset message, press the Select
    button to actually reset the level. The printer will briefly display a Resetting Toner message
    before returning to the original Reset message.

    4. Repeat this procedure for any toner cartridges that were replaced but did not show as reset on the
    menus page.

    6. Power the printer off and then back on to activate the changes.

    7. Print the Menu Settings page again as in step 2 to verify that the toner level did indeed reset.

    1. If the level did not reset, try printing the Color Samples pages from the Tests Menu.

    2. Print the Menu Settings page again. The toner level(s) should be reset by this time.

    3. If not, try the cartridge switching technique outlined in step 8 below.

    8. Take out the cartridge that will not reset and swap it with another cartridge in the printer (preferably a toner
    that is above 25%). Note: Any one of the toner cartridges in the printer can be exchanged with any other
    cartridge as they are not specifically keyed to fit in a particular slot.
    9. Access the Diagnostic Menu. Note: The printer must have a base code level of 803.04 or above for this
    to be possible.

    1. Turn the printer Off.


    2. Then turn the printer back On. Hold down the Go button while doing so and do not release the
    button until the printer says Performing Self Test.
    3. If any toner low errors are displayed, press Go.
    4. Press the Menu button until you see Reset Toners. Press Select.
    5. Press the Menu button until you see the toner(s) that need to be reset, then press Select.
    6. Now, turn the printer Off and then back On.
    7. If any toner low errors are displayed, press Go.

    10. Run the Color Samples pages.

    1. While the printer is at Ready, press the Menu button until you see Test Menu. Press Select.
    2. Press the Menu button until you see Color Samples. Press Select. The color samples pages should
    now print. You can discard, or preferably recycle them once they have finished printing.

    11. At this point you can run a Menu Settings page to check your toner levels.

    12. If the toner level still fails to reset or an 88 Toner Low or 88 Toner Empty message continues to appear
    on the display, contact Technical Support services.

    http://support.lexmark.com/index?pmv=print&page=content&locale=en&userlocale=EN_US&id=HO1328 2/2

    You might also like