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The managers at Societe Generale decided to develop an automated transaction processing system to organize the increasing amount of data from growing business deals and improve productivity, reliability, and performance. They later implemented an "intelligent system" using new technologies to keep the large amount of data organized as transactions increased over time. The role of human decision makers in the new intelligent system was to input data, give commands, help solve critical errors or new situations, and ensure the system was functioning efficiently. The Infogix platform was selected because it could monitor transactions, balance and reconcile data, identify fraud and customer behavior patterns, validate data integrity using business rules, and verify transactions multiple times daily to address issues more quickly than a manual system by applying rules

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171 views3 pages

MIS

The managers at Societe Generale decided to develop an automated transaction processing system to organize the increasing amount of data from growing business deals and improve productivity, reliability, and performance. They later implemented an "intelligent system" using new technologies to keep the large amount of data organized as transactions increased over time. The role of human decision makers in the new intelligent system was to input data, give commands, help solve critical errors or new situations, and ensure the system was functioning efficiently. The Infogix platform was selected because it could monitor transactions, balance and reconcile data, identify fraud and customer behavior patterns, validate data integrity using business rules, and verify transactions multiple times daily to address issues more quickly than a manual system by applying rules

Uploaded by

gaurav khatri
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Managing Information System

Individual Assignment

Case Study analysis

Submitted by:-

Gaurav Khatri

Pgfa1918

General, Section A
1. Why did Societe Generale’s managers decide to develop an automated transaction
processing system?

The manager of societe generale’s decided to develop an automated transaction


processing system because the transaction processing system provided a time benefit in
every business. A transaction processing system is a type of computer processing system
which require a presence of a computer user and it allows immediate response to the
user input or transaction. Some example of this type of transaction systems are
Automated teller machine (ATM) and trade stocking through Internet. The
management of business deals done through the transaction processing system is very
important for societe generale’s. As the business of societe generale, s grow there will be
an increase in number of business deals and it will result in gathering of huge amount
of data. The transaction processing system will help the societe generale’s to organize
the data and this will result in higher productivity, reliability, increase in performance
of the company and reduce operating cost. The benefit from the automated system can
become a powerful motive for increasing service to the end user.

2. Why did managers decide they needed an “intelligent system?” In what way was the new
system “intelligent?”

As the new technologies are being introduced day to day. It is become important for the
society to use these technologies to ease their problems and to develop themselves
further. So the manager of Societe Generale’s introduced intelligent system technology
because as the time passes the number of business deals a bank do will increase and so
the data will increase and if the data from these deals is kept unorganized it will lead to
problem in further dealing with the customers as the data will be unorganized and the
data can corrupt when it is being processed to another level and many other problem
can emerge if the data is not organized properly. For keeping the data organized and to
reduce the problems in the banks the automated technology is used in the bank as it
help in keeping the data organized and it is also time efficient which will led in the
progress of the bank. And it can also help the bank in lowering their operating cost and
improve the quality of service provided by the bank to the end user. This will result in
increase in the trust of end used toward the bank.

3. What is the role of human decision makers in the new system?

As we know the human resource is one of the important part of any organization
whether the organization is using automated technologies or not. For the organization
where they are using these automated technology the human resource is an important part
because humans input the transections or data or give command to the computer and
computer gives the output according to the input that is given by the human. Same thing
also happens in Societe Generale. And the method the automated technology use is taken
from the humans only. The role of humans in the new technology can be what methods the
technology will use to organize the data and they also help in solving the critical errors and
can help in handling a new situation that a system cannot solve. They also can be help in
checking whether the organization is functioning efficiently or not.

4. Why did managers select the Infogix platform?

Infogix platform defined as worldwide data controls and examination Software


Company for organizations to oversee, monitor and screen their data for business
operations. Managers select the Infogix platform because of the system monitors incoming
transactions, providing balancing, and reunion and identifies and recognize and predict
fraud and customer behaviour. Rather than that, Managers choose Infogrix Platform, since
a standard based framework permitting improvement of complex business rules for
validating integrity. Moreover, through Infogrix Platform in operation, transaction is
verified several times a day so Infogix Platform, can take care of the issue in substantially
less time than with the manual framework. Besides that, manager specify Infogix Platform
because of the Infogix framework can identify the rules and procedures that humans follow
can when confirmed the data, and then apply those rules in PC codes.

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