Indigo Details
Indigo Details
Indigo Details
General carGo is a generic term used for those shipment which do not requires special
handling. It includes documents and samples (courier bags), motor parts, readymade
garments, fabrics etc.
The shipper is obligated to comply with all customs regulations and all other
government regulations related to the packing, carriage and furnishing of such
information, and completion of all necessary documentation. However, IndiGo is under
no obligation to inquire into the correctness of required information.
A shipment can only be accepted if nature of goods is acceptable for air transportation
IndiGo ensures that any package or overpack is inspected and is not accepted, unless:
Properly marked and labelled
There is no leakage
It's safety and security has not been compromised
The shipper is responsible to ensure that the cargo is packed in an appropriate way for
air-carriage, that it can be carried safely without causing any injury/ damage to any
person, goods or property.
The shipper or his agent is required to furnish the above details for tendering load to
IndiGo.
Labels must be fully visible, and all old labels and markings must be obliterated/
removed. A fresh CarGo label/sticker should be used on all packages. Labels must
contain the following mandatory information in addition to which additional optional
information can be added:
All the required labels are available on all the cargo counters of IndiGo.
Types of labels
1. Marking labels
These labels are affixed or tagged along with the package to give them an identity. The
below figure shows the basic marking labels used in IndiGo.
2. Handling labels
These type of labels, when affixed or tagged on the packages explains how that
package needs to be handled. Below are samples of some of the handling labels.
List of Prohibited Articles
The following are the list of Prohibited items which cannot be carried on IndiGo flight.
The same is also printed at the back of the Instruction for Dispatch of Goods (IDG).
The following are the List of restricted Articles which are not carried on IndiGo flight.
This list also appears at the back of the IDG:
Acetal, Acetone, Ammonium fluoride, Argon gaseous, Arsenic acid, solid Barium
chlorate Benzene, Borneol calcium chlorate, carbon dioxide gaseous or liquefied,
Charcoal activated, chloroform, copper cyanide oil, DISCETYL diethylamine, Ether
Ferric chloride, Formic acid, Fuel aviation turbine engine, Helium gaseous, Hydrochloric
and mixtures lead nitrate matches, Safety (book card or strike-box), malathion,
perfumes, methanol, nitrogen gaseous and Silver nitrate.
The shipper has the right to dispose of off its goods as follows:
b. Shipper may stop them in the course of the journey at any schedule landing point.
c. Shipper may call for goods to be delivered at the place of destination or in the course
of the journey to a person other than the consignment named on the face of the Air
Waybill.
e. Shipper must not exercise this right of disposition in such a way as to prejudice a
carrier or other consignors.
f. The shipper shall reimburse the carrier for any expenses occasioned by the exercise
of his right of disposition.
h. The agent can act on behalf of the shipper, but the authorisation letter from the
shipper is necessary before commencing the procedure. The Agent needs to submit the
written authorisation from the shipper (can be in the form of a letter or email) to the
IndiGo counter before exercising the right of disposition on shipper’s behalf. E-Mail, if
used as a means of communication, should be sent on the IndiGo’s station id only.
Small shipments and Freight Attached
Consignments – Small things matter
Share paper and small items safely and quickly with our freight attached
consignment service.
These shipments require extra care due to their size. At IndiGo, we ensure they travel
safely. We put them inside a designated CarGo Document Bag and seal the same.
1. Passports
2. Tender documents
3. Personal letters
1. Duly filled Instruction for Dispatch of Goods (Available at the carGo counter)
2. Legible marking and labelling to be done on the packages (by the shipper)
IndiGo does not accept any perishable cargo which needs temperature maintenance
while on board, while IndiGo can accept a temperature-sensitive shipment in case
packing of shipment can sustain the temperature requirement of its contents.
1. Duly filled Instruction for Dispatch of Goods (Available at the carGo counter)
3. Legible marking and labelling to be done on the packages (by the shipper)
4. “Perishable stickers” are mandatory (ask for the same at the carGo counter)
5. “This side up” sticker is a must for shipments having wet content (ask for the
Things to note:
2. Please provide sanitation and hygienic certificate at the time of booking frozen
meat
get in touch with the representative at the carGo counter for packing details)
Human Remains
Terms and conditions:
No person shall bring into India any dead body or human remains of persons who may
have died of yellow fever, plague, anthrax, ganders or such other diseases as may be
notified by the Central Government for this purpose. If a body is properly cremated, then
ashes should be placed in an urn or casket having an outer packing of suitable material.
This can be then brought to India.
Things to remember:
2. For domestic transport, mortal remains of persons with 10 years or less are
coffin)
international sector is 200 kg. Actual weight is taken if the human remains
exceed 100 kg
4. Dead bodies are only accepted for carriage in coffins that are not used before for
burial purpose
unnatural death)
CarGo counter)
2. All the medical, health, administrative and legal requirements of the regulations in
force in the State of destination relating to the transfer of human remains and,
4. Clearance should be obtained from the appropriate State of the authority of the
8. Clearance from Local Police authority is required for carriage of Human Remains
1. Cameras/paintings/antiques/laptops
computers, etc
5. Watches
6. Laptops
7. Mobile Phones
1. Duly filled Instruction for Dispatch of Goods (Available at the CarGo counter)
2. Legible marking and labelling to be done on the packages (by the shipper)
Valuable CarGo means a consignment which contains one or more of the following
articles:
1. Any article having a declared value of carriage of USD 1000 (or equivalent) or
2. Gold bullion (including refined and unrefined gold in ingot form), dore bullion,
gold specie and gold in the form of grain, sheet, foil, powder, sponge, wire, rod,
iridium, ruthenium, osmium and rhodium) and platinum alloys in the form of grain,
sponge, bar, ingot, sheet, rod, wire, gauze, tube and strip (but excluding those
radioactive isotopes of the above metals and alloys which are subject to
stamps (excluding mint stamps from the United Kingdom) and ready for use bank
6. Jewellery and watches made of silver and/or gold and/or platinum; articles made
1. IndiGo accepts VAL CarGo in both values declared for carriage and valuable by
nature. In the event of the value declared, 0.75% of the value declared minus
IndiGo’s liability (INR350/= per kg.) will be charged as valuation charges and in
the event of NVD, security charges will be applied as per applicable rate card
2. All valuables (except oversized) are forwarded inside sealed VAL box
3. To declare the value of the shipment, please provide the original invoice. We will
Things to note:
3. Currency is only accepted on the basis of the RBI clearance (Declaration given
by the bank)
1. Duly filled Instruction for Dispatch of Goods (Available at the carGo counter)
2. Legible marking and labelling to be done on the packages (by the shipper)
1. The Aircraft Act 1934 - Section 5(2) (L) and Section 10(1)
Series ‘C’ Part I, - Issue III dated 08th January, 2010 (Guidelines and Procedure for
Series ‘C’ Part I, Issue III dated 08th January, 2010 (Approval of Dangerous Goods
Training Programme)
UNCOE gives recommendations and procedure for handling of dangerous goods other
than Radioactive Materials. International Atomic Energy Agency (IAEA) recommends the
procedure for handling Radioactive Material
International Civil Aviation Organization (ICAO): ICAO uses these recommendations and
ICAO Annex 18 to develop a Technical Instructions for Safe Transport of Dangerous by
Air, which provides the basis under which dangerous goods can be transported safely by
air
IATA Dangerous Goods Regulations: Airline uses the IATA Dangerous Goods
Regulations as everyday field documents. This document fully complies with ICAO
Technical instructions & Annex 18 and some cases more restrictive by taking account of
industry standard practices or operational considerations
It is ensured that a current edition of the IATA Dangerous Goods Regulations (DGR), the
ICAO Technical Instructions for the Safe Transport of Dangerous Goods by Air
(Technical Instructions), along with this manual must be accessible at each location
where ground handling operations involving the acceptance or loading of dangerous
goods as cargo are conducted
General
Dry ice (or carbon dioxide solid, UN 1845) is considered a dangerous good/hazardous
material for air transport and requires special handling. Dry ice is classified by DOT
(Department of Transportation) and IATA as a “miscellaneous” hazard, class 9.
In IndiGo, Dry ice is used as a coolant for storing perishable like chocolates, ice-
creams, blood samples, medicines, stickers etc.
DRY ICE used as packing material (Shipping name: Carbon dioxide, solid)
General
Dry ice (or carbon dioxide solid, UN 1845) is considered a dangerous good/hazardous
material for air transport and requires special handling. Dry ice is classified by DOT
(Department of Transportation) and IATA as a 'miscellaneous' hazard, class 9.
At IndiGo, dry ice is used as a coolant for storing perishable such as chocolates, ice-
creams, blood samples, medicines, stickers, etc.
Explosion hazard: dry ice releases a large volume of carbon dioxide gas as it
sublimates. If packaged in a container that does not allow for the release of the gas, it
may explode, causing personal injury or property damage
Suffocation hazard: a large volume of carbon dioxide gas emitted in a confined space
may create an oxygen deficient atmosphere
Contact hazard: dry ice is a cryogenic material that causes severe frostbite upon
contact with skin
General requirements
Dry Ice is a class 9 Dangerous Good. Packages containing dry ice must always be
declared as such by proper marking and labelling. A ‘Shipper’s Declaration for
Dangerous Goods’ is not required if no other dangerous goods are in the shipment but
'Instruction of dispatch of Goods' is required. Dry ice must be packaged to permit the
release of carbon dioxide gas and to prevent a build-up of pressure that could rupture
the packaging. Below Packing Instructions must be used and ‘dry ice checklist’ has to
be filled by the Acceptance staff at the time of load being tendered. A sample of IndiGo
Standard dry ice sticker is provided below:
This instruction applies to UN 1845 on passenger and CarGo aircraft and CAO. The
General Packing Requirements of section 5.0.2 of the current edition of the DGR must
be met
Carbon dioxide, solid (dry ice) in packages, when offered for transport by air, must be in
packaging designed and constructed to permit the release of carbon dioxide gas and to
prevent a build-up of pressure that could rupture the packaging. Arrangements between
shipper and operator(s) must be made for each shipment, to ensure ventilation safety
procedures are followed. The shipper must provide the operator with written
documentation stating the total quantity of the dry ice contained in each box
The Shipper's Declaration requirements of Subsections 8.1 and 10.8.1 of the DGR are
only applicable when the Carbon dioxide, solid (dry ice) is used as a refrigerant for
dangerous goods that require a Shipper's Declaration
When a Shipper's Declaration is not required, the following information, as required by
8.2.3 of the DGR for the Carbon dioxide, solid (dry ice), should be contained in the
‘Nature and Quantity of Goods’box on the Air Waybill:
o UN 1845
o proper shipping name (Dry ice or Carbon dioxide, solid)
o Class 9
o the number of packages
o The net quantity of dry ice in each package
The net weight of the Carbon dioxide, solid (dry ice) must be marked on the outside of
the package
Dry ice used as a refrigerant for other than dangerous goods may be shipped in a unit
load device or other types of pallet prepared by a single shipper provided that the
shipper has made prior arrangements with the operator. In such a case, the unit load
device, or other types of pallet must allow the venting of the carbon dioxide gas to
prevent a dangerous build-up of pressure. The shipper must provide IndiGo with written
documentation stating the total quantity of the dry ice contained in each packages of the
consignment.
Special Instruction
A maximum acceptable quantity of dry ice per piece will be 30 kg in case of Airbus 320
and 5 kg in case of ATR. The Max quantity per flight will be 200 kg for Airbus A – 320
and 10 kg for ATR72-600
A letter from the shipper needs to be taken while accepting dry ice shipment stating the
net quantity of dry ice per packet
A pre-alert should be sent to Airport Operations, Transit station(s) and destination in a
specified format
The pilot needs to be issued a Special Load Notification (NOTOC). CarGo staff should
prepare the NOTOC and hand it over to the Load and Trim staff for a signature of
acceptance from the Pilot and one copy of the signed NOTOC has to be retained by
CarGo staff for office records
Loading in Airbus 320 holds:
o Hold-1: 100 kg max allowed
o Hold-3 & 4: 75 kg max allowed
o Hold-5: 25 Kg max allowed
Things to note:
3. Letter stating the quantity of Dry – ice in each package. (This is mandatory)
3. Specified Class 9 label (is available in the counter) to be affixed on each package
Radioactive material means any material containing radionuclides where both the
activity concentration and the total activity in the consignment exceed the values
specified in 10.3.2 of the DGR
manual.
A bracing system consisting of synthetic material and foam components to center and
fix the lead container into the “flight case”.
Weight: 10.5 kg
Dimension: Dbody = 103mm; Dhandles = 119mm; H = 194mm
Pb thickness = 32mm
Stainless steel: 316 type 1.5mm electropolished, thickness 2mm
Primary Container with lead shielding: 10ml glass vial capped with rubber bunk &
aluminium cap loaded in the above shield container
Lead container positioning: placed centrally
Health Hazard
Eye Contact: No adverse effect expected, but may cause mechanical irritation. In high
doses, may cause dryness of the eye or may lead to the development of cataracts.
Skin Contact: Not expected to produce any acute adverse health effects. High doses
may cause erythema (skin burns).
Inhalation: FDG does not easily become airborne under standard conditions. Not
expected to be a health hazard via inhalation.
The following documents are required from the shipper for transportation of RRY:
Copy of the valid permission letter from Atomic Energy Regulatory Board (AERB) which
allows them to transport FDG in a Type A container. This copy is mandatory for every
shipment. (AERB is the ultimate authority to oversee manufacture and supply of
radiopharmaceuticals. They give the license to the shipper for transporting radioactive
material. The organisation provides the guideline for safe transportation of radioactive
material)
At least two copies in original of Shipper’s Declaration to Dangerous Goods as per
section 8.1.2.3.1 of the current edition of the DGR manual
Consignor’s Declaration for Safe Transportation of RRY
Acceptance procedure
1. Acceptance will be performed latest by D – 90 mins. Prior to the departure of the flight
6. Marking and labelling (Category II – yellow / Category III – the yellow label is used) to be
Eye contact: Immediately rinse the eye with saline solution several times. Notify
radiation safety personnel.
Skin Contact: If skin contact occurs, immediately wash the affected area thoroughly and
vigorously with soap and water until the radioactivity can be removed. Always blot dry.
Do not abrade the skin. Notify radiation safety personnel.
Other First Aid: Promptly remove any contamination from the skin, eyes, or clothing.
Use a mild soap and water if required.
Cremated Ashes
We carry cremated ashes of human remains and pets in urns on our flights.
Packaging:
Lithium-ion batteries are common rechargeable batteries for portable electronics, with a
high energy density, tiny memory effect and low self-discharge. LIBs are also growing in
popularity for military, battery electric vehicle and aerospace.Things to note:
2. Used Lithium batteries packed with/in shipment are not accepted for carriage
3. Any battery in/with equipment having more than 100Wh / battery is not
acceptable
Declaration of type of lithium batteries (format available at our CarGo counter). Other
documentation is the same as that of “General CarGo”.
Biological Products under Category B,
UN3373
Acceptance
The product not falling under Table 3.6D of the current IATA DGR manual (please
check with the respective cargo office for clarification on specific products) falls under
Category B.
The following documents are in addition to the documents required to book General
CarGo:
The packaging must be of good quality, strong enough to withstand the shocks and
loadings which are usually encountered during transport (like by vibration, or by
changes in temperature, humidity or pressure). The packaging must meet the following
specifications:
1. The primary receptacle must be leak-proof and must not contain more than
1L/1kg of content.
4. Absorbent material must be placed between the primary receptacle and the outer
substance will not compromise the integrity of the cushioning material or of the
outer packaging.
5. The outer packaging must not contain more than 4L/4kg of content excluding gel
packs.
6. At least one surface of the outer packaging must have a minimum dimension of
10cmX10cm.
Exceptions
These substances do not fall under the category of Biological Substances, Category B
and can be transported.
regulations unless they meet the criteria for inclusion in another class.
2. Substances containing micro-organisms, which are non-pathogenic to humans or
animals are not subject to these regulations unless they meet the criteria for
inactivated such that they no longer pose a health risk are not subject to these
regulations unless they meet the criteria for inclusion in another class.
4. Environmental samples (including food and water samples), which are not
regulations unless they meet the criteria for inclusion in another class.
5. Dried blood spots, collected by applying a drop of blood onto absorbent material
6. Fecal occult blood screening samples are not subject to these regulations.
7. Blood or blood components which have been collected for the purpose of
well as samples drawn in connection with such purposes, are not subject to
these regulations.
8. Patient specimens for which there is minimal likelihood that pathogens are