Service Manual RevB PDF

SERVICE MANUAL
Large Format Color Inkjet Printer
EPSON Stylus Pro 11880/11880C
SEIJ07008
Notice:
All rights reserved. No part of this manual may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic,
mechanical, photocopying, recording, or otherwise, without the prior written permission of SEIKO EPSON CORPORATION.
The contents of this manual are subject to change without notice.
All effort have been made to ensure the accuracy of the contents of this manual. However, should any errors be detected, SEIKO EPSON would greatly
appreciate being informed of them.
The above not withstanding SEIKO EPSON CORPORATION can assume no responsibility for any errors in this manual or the consequences thereof.
EPSON is a registered trademark of SEIKO EPSON CORPORATION.
General Notice: Other product names used herein are for identification purpose only and may be trademarks or registered trademarks of their
respective owners. EPSON disclaims any and all rights in those marks.
Copyright © 2007 SEIKO EPSON CORPORATION.

Imaging Products CS, PL & Environmental Management
PRECAUTIONS
Precautionary notations throughout the text are categorized relative to 1) Personal injury and 2) Damage to equipment.
DANGER Signals a precaution which, if ignored, could result in serious or fatal personal injury. Great caution should be exercised in performing
procedures preceded by DANGER Headings.
WARNING Signals a precaution which, if ignored, could result in damage to equipment.
The precautionary measures itemized below should always be observed when performing repair/maintenance procedures.
DANGER
1. ALWAYS DISCONNECT THE PRODUCT FROM THE POWER SOURCE AND PERIPHERAL DEVICES PERFORMING ANY MAINTENANCE OR
REPAIR PROCEDURES.
2. NO WORK SHOULD BE PERFORMED ON THE UNIT BY PERSONS UNFAMILIAR WITH BASIC SAFETY MEASURES AS DICTATED FOR ALL
ELECTRONICS TECHNICIANS IN THEIR LINE OF WORK.
3. WHEN PERFORMING TESTING AS DICTATED WITHIN THIS MANUAL, DO NOT CONNECT THE UNIT TO A POWER SOURCE UNTIL
INSTRUCTED TO DO SO. WHEN THE POWER SUPPLY CABLE MUST BE CONNECTED, USE EXTREME CAUTION IN WORKING ON POWER
SUPPLY AND OTHER ELECTRONIC COMPONENTS.
4. WHEN DISASSEMBLING OR ASSEMBLING A PRODUCT, MAKE SURE TO WEAR GLOVES TO AVOID INJURY FROM METAL PARTS WITH
SHARP EDGES.
WARNING
1. REPAIRS ON EPSON PRODUCT SHOULD BE PERFORMED ONLY BY AN EPSON CERTIFIED REPAIR TECHNICIAN.
2. MAKE CERTAIN THAT THE SOURCE VOLTAGES IS THE SAME AS THE RATED VOLTAGE, LISTED ON THE SERIAL NUMBER/RATING
PLATE. IF THE EPSON PRODUCT HAS A PRIMARY AC RATING DIFFERENT FROM AVAILABLE POWER SOURCE, DO NOT CONNECT IT TO
THE POWER SOURCE.
3. ALWAYS VERIFY THAT THE EPSON PRODUCT HAS BEEN DISCONNECTED FROM THE POWER SOURCE BEFORE REMOVING OR
REPLACING PRINTED CIRCUIT BOARDS AND/OR INDIVIDUAL CHIPS.
4. IN ORDER TO PROTECT SENSITIVE MICROPROCESSORS AND CIRCUITRY, USE STATIC DISCHARGE EQUIPMENT, SUCH AS ANTI-STATIC
WRIST STRAPS, WHEN ACCESSING INTERNAL COMPONENTS.
5. REPLACE MALFUNCTIONING COMPONENTS ONLY WITH THOSE COMPONENTS BY THE MANUFACTURE; INTRODUCTION OF SECOND-
SOURCE ICs OR OTHER NON-APPROVED COMPONENTS MAY DAMAGE THE PRODUCT AND VOID ANY APPLICABLE EPSON WARRANTY.
6. WHEN AIR DUSTER IS USED ON THE REPAIR AND THE MAINTENANCE WORK, THE USE OF THE AIR DUSTER PRODUCTS CONTAINING
THE INFLAMMABLE GAS IS PROHIBITED.
About This Manual
This manual describes basic functions, theory of electrical and mechanical operations, maintenance and repair procedures of the printer. The instructions and procedures included
herein are intended for the experienced repair technicians, and attention should be given to the precautions on the preceding page.
Manual Configuration Symbols Used in this Manual

This manual consists of six chapters and Appendix. Various symbols are used throughout this manual either to provide additional
CHAPTER 1.PRODUCT DESCRIPTIONS information on a specific topic or to warn of possible danger present during a
Provides a general overview and specifications of the product. procedure or an action. Be aware of all symbols when they are used, and always read
CHAPTER 2.OPERATING PRINCIPLES NOTE, CAUTION, or WARNING messages.
Describes the theory of electrical and mechanical operations of the
product. Indicates an operating or maintenance procedure, practice or condition
CHAPTER 3.TROUBLESHOOTING that is necessary to keep the product’s quality.
Describes the step-by-step procedures for the troubleshooting.
CHAPTER 4.DISASSEMBLY / ASSEMBLY
Describes the step-by-step procedures for disassembling and assembling
Indicates an operating or maintenance procedure, practice, or condition
the product.
that, if not strictly observed, could result in damage to, or destruction of,
CHAPTER 5.ADJUSTMENT
equipment.
Provides Epson-approved methods for adjustment.
CHAPTER 6.MAINTENANCE
Provides preventive maintenance procedures and the lists of Epson- May indicate an operating or maintenance procedure, practice or
approved lubricants and adhesives required for servicing the product. condition that is necessary to accomplish a task efficiently. It may also
CHAPTER 7.APPENDIX provide additional information that is related to a specific subject, or
Provides the following additional information for reference: comment on the results achieved through a previous action.
• Connectors
• ASP List Indicates an operating or maintenance procedure, practice or condition
• Exploded Diagrams that, if not strictly observed, could result in injury or loss of life.
Indicates that a particular task must be carried out according to a certain

standard after disassembly and before re-assembly, otherwise the quality
of the components in question may be adversely affected.
Revision Status
Revision Date of Issue Description

A September 25, 2007 First release
B December 26, 2007 Rivise
<Chapter 1>
• "1.2.4 Reliability/Durability" (P. 14): Ink tube’s life was revised.
• "1-6 Designated Roll Paper List" (P. 16): Some items were revised.
<Chapter 2>
• "2.7 Other Mechanisms" (P. 55): Auto nozzle check was deleted.
<Chapter 3>
• "3.2 List of Error Messages" (P. 59): Some items were revised.
• "3.4 Remedies for Maintenance Requests" (P. 67): Some items were revised.
• "3.5 Remedies for Service Call Error" (P. 68): Some items were revised.
<Chapter 4>
• "4.3.1.2 Unlocking the Carriage Unit" (P. 84): The procedure was revised.
• "4.3.3.1 Control Panel" (P. 92): The procedure was revised.
• "4.3.3.4 Right Side Cover" (P. 95): The procedure was revised.
• "4.3.3.5 Left Side Cover" (P. 96): The procedure was revised.
• "4.3.3.7 Rear Cover" (P. 98): The procedure was revised.
• "4.3.7.1 Printhead" (P. 147): The procedure was revised.
• "4.3.7.2 Ink System Unit" (P. 150): The procedure was revised.
Revision Date of Issue Description
B December 26, 2007 <Chapter 5>
• "5.1.3 Parts and Units that Require Adjustments" (P. 166):
Some items were added.
• "5.1.4 Required Adjustments by Part or Unit" (P. 167):
Some items were modified.
• "5.1.5 Description of Adjustments" (P. 169): Some items were added.
• "5.2.7 Air Leak Check for Ink Supply System" (P. 180):
Some steps were revised.
• "5.3.2 Head Rank ID" (P. 185): Caution was added.
• "5.3.5 Print Head Slant Adjustment (PF)" (P. 188): A step was revised.
• "5.3.6 Print Head Slant Adjustment (CR)" (P. 190):A step was revised.
• "5.3.18 Colorimetric Calibration (Color ID)" (P. 204): Caution was added.
• "5.3.20 Installing Firmware" (P. 221): A step was revised.
• "5.3.22 Auto Bi-D Adjustment" (P. 223): Paper size was modified.
• "5.3.23 Auto Uni-D Adjustment" (P. 224) Paper size was modified.
• "5.3.26 AID Inspection PG Adjustment" (P. 226): A step was revised.
• "5.3.27 AID Function Check" (P. 228): A step was revised.
• "5.5 Clear Counters" (P. 236): Some items were added.
Stylus Pro 11880/11880C Revision B
Contents
Chapter 1 PRODUCT DESCRIPTION 2.7 Other Mechanisms .............................................................................................. 55
2.8 Colorimetric Calibration (Color ID) Overview .................................................. 56
1.1 Product Description ............................................................................................ 10
1.2 Basic Specifications ............................................................................................ 12
Chapter 3 TROUBLE SHOOTING
1.2.1 Basic Specifications ................................................................................... 12
1.2.2 Electric Specifications ............................................................................... 12 3.1 Overview ............................................................................................................ 58
1.2.3 Environmental Conditions ......................................................................... 13 3.1.1 Preliminary Check ..................................................................................... 58
1.2.4 Reliability/Durability ................................................................................. 14 3.1.2 Troubleshooting Procedure ........................................................................ 58
1.3 Printing Specifications ........................................................................................ 15 3.2 List of Error Messages ....................................................................................... 59
1.3.1 Paper Feed Specifications .......................................................................... 15
3.3 Remedies for Error Messages ............................................................................. 61
1.3.2 Paper Specification .................................................................................... 15
1.3.3 Printable Area ............................................................................................ 20 3.4 Remedies for Maintenance Requests ................................................................. 67
1.3.4 Borderless Printing Specification .............................................................. 21 3.5 Remedies for Service Call Error ........................................................................ 68
1.3.5 Cutting of Roll Paper ................................................................................. 22 3.6 Remedies for Print Quality Troubles .................................................................. 73
1.4 Dimensions and Main Components .................................................................... 23
1.4.1 Dimensions and Weight ............................................................................. 23 Chapter 4 DISASSEMBLY & ASSEMBLY
1.4.2 Part Names ................................................................................................. 23
1.5 Control Panel ...................................................................................................... 24 4.1 Overview ............................................................................................................ 76
1.5.1 Menu Mode Settings .................................................................................. 30 4.1.1 Precautions ................................................................................................. 76
1.5.2 Maintenance Mode .................................................................................... 37 4.1.2 Orientation Definition ................................................................................ 78
1.5.3 Serviceman Mode ...................................................................................... 38 4.1.3 Recommended Tools ................................................................................. 78
4.2 Disassembly Flowchart ...................................................................................... 79
Chapter 2 OPERATING PRINCIPLES 4.3 Disassembly and Assembly Procedure ............................................................... 84
4.3.1 Basic Operations ........................................................................................ 84
2.1 Overview ............................................................................................................ 43 4.3.2 Consumables/Accessories ......................................................................... 85
2.2 Print Mechanism ................................................................................................. 46 4.3.3 Housing ...................................................................................................... 92
2.3 Ink Supply Mechanism ....................................................................................... 47 4.3.4 Electric Circuit Components ................................................................... 105
4.3.5 Carriage Mechanism ................................................................................ 120
2.4 Cleaning Mechanism .......................................................................................... 48
4.3.6 Paper Feed Mechanism ............................................................................ 137
2.5 Carriage Mechanism ........................................................................................... 50 4.3.7 Ink System Mechanism ........................................................................... 147
2.5.1 Carriage Movement Mechanism ................................................................ 50
2.5.2 Platen Gap Adjustment Mechanism .......................................................... 51
2.6 Paper Feed Mechanism ....................................................................................... 52
7
Chapter 5 ADJUSTMENT 5.3.21 Ink Mark Sensor Adjustment ................................................................. 222

5.3.22 Auto Bi-D Adjustment ........................................................................... 223
5.1 Overview .......................................................................................................... 166 5.3.23 Auto Uni-D Adjustment ........................................................................ 224
5.1.1 Precautions ............................................................................................... 166 5.3.24 Super Sonic Cleaning ............................................................................ 225
5.1.2 Adjustment Workflow ............................................................................. 166 5.3.25 Network Communication Check ........................................................... 225
5.1.3 Parts and Units that Require Adjustments ............................................... 166 5.3.26 AID Inspection PG Adjustment ............................................................. 226
5.1.4 Required Adjustments by Part or Unit ..................................................... 167 5.3.27 AID Function Check .............................................................................. 228
5.1.5 Description of Adjustments ..................................................................... 169 5.3.28 Rear Sensor Position Adjustment .......................................................... 230
5.1.6 Tools for Adjustments ............................................................................. 172 5.3.29 Ink Cover Solenoid Adjustment ............................................................ 231
5.1.7 Adjustment Program Basic Operations ................................................... 173
5.4 Check Results ................................................................................................... 232
5.2 Mechanical Adjustment .................................................................................... 174 5.4.1 Check Nozzle ........................................................................................... 232
5.2.1 CR Timing Belt Tension Adjustment ...................................................... 174 5.4.2 Print Image .............................................................................................. 233
5.2.2 PF Timing Belt Tension Adjustment ....................................................... 175 5.4.3 Print Adjustment Check Pattern .............................................................. 234
5.2.3 CR Encoder Sensor Adjustment .............................................................. 176 5.4.4 Check Alignment ..................................................................................... 235
5.2.4 Ink Mark Sensor Height Adjustment ....................................................... 177
5.5 Clear Counters .................................................................................................. 236
5.2.5 Cutter Height/Position Adjustment .......................................................... 178
5.2.6 PF Encoder Sensor Adjustment ............................................................... 179
5.2.7 Air Leak Check for Ink Supply System ................................................... 180 Chapter 6 MAINTENANCE
5.2.8 Paper Cutting Position Check .................................................................. 183
6.1 Overview .......................................................................................................... 238
5.3 Basic Adjustment .............................................................................................. 184
6.2 Cleaning ............................................................................................................ 240
5.3.1 RTC&USB ID ......................................................................................... 184
5.3.2 Head Rank ID .......................................................................................... 185 6.3 Lubrication ....................................................................................................... 241
5.3.3 T&B&S (Roll Paper) + Band Feed .......................................................... 186
5.3.4 Cutter Pressure Adjustment ..................................................................... 187 Chapter 7 APPENDIX
5.3.5 Print Head Slant Adjustment (PF) ........................................................... 188
5.3.6 Print Head Slant Adjustment (CR) .......................................................... 190 7.1 Block Wiring Diagram ..................................................................................... 244
5.3.7 Skew Check ............................................................................................. 192 7.2 Parts List ........................................................................................................... 245
5.3.8 Platen Position Adjustment ...................................................................... 193 7.3 Exploded Diagram ............................................................................................ 249
5.3.9 Initial Ink Charge Flag ON/OFF .............................................................. 194
5.3.10 NVRAM Backup and Write .................................................................. 195
5.3.11 Ink Discharge ......................................................................................... 196
5.3.12 Initial Ink Charge ................................................................................... 196
5.3.13 Cleaning ................................................................................................. 197
5.3.14 Paper Thickness Sensor Position Adjustment ....................................... 198
5.3.15 PG Adjustment ....................................................................................... 200
5.3.16 Rear Sensor Adjustment ........................................................................ 202
5.3.17 Input Serial Number .............................................................................. 203
5.3.18 Colorimetric Calibration (Color ID) ...................................................... 204
5.3.19 Head Cleaning ....................................................................................... 220
5.3.20 Installing Firmware ................................................................................ 221
8
CHAPTER
1
PRODUCT DESCRIPTION
1.1 Product Description Media handling

Supports a variety of media
Stylus Pro 11880/11880C is a wide-format color inkjet printer that supports up to 64
Auto take-up reel unit comes as standard
inch-wide paper. The main features are;
Stores roll paper usage history and updates it automatically by reading a
Supports super large-sized paper
barcode. This enables automatic detection of remaining amount of the paper.
Maximum available paper width: 1625.6 mm (64 inch), up to 64 x 80 inch size
Equips with auto cutter for roll paper
Ink configuration
Borderless print is supported
Installs the following nine ink cartridges and equips with a physical ink channel
for each of the nine colors. The black ink is automatically switched between Photo The latest-type RIP
and Matte black depending on paper type (printing is made in eight colors). Supports software RIP made by other companies
Table 1-1. Ink Colors Options
Color Abbreviation The following items are optionally available.
Photo Black PK Maintenance Tank
Matte Black MK
Auto cutter spare blade
Cyan C
Roll paper belt
Vivid Magenta VM
Yellow Y Paper basket
Light Cyan Lc Dual tension roll feed spindle
Vivid Light Magenta VLm
Light Black LK
Light Light Black LLk
Super high print quality

Achieves amazing print quality with eight colors of ink, resolutions up to 2880 x
1440 dpi, and variable dot sizes (minimal 3.7 picoliter)
Lower running cost
Employs super high-capacity (700 ml) independent ink cartridges
Equips with the AID function
Ink suction mechanism for automatic nozzle cleaning is provided for each two
head columns independently. It achieves efficient cleaning with low ink
consumed.
Figure 1-1. External View
PRODUCT DESCRIPTION Product Description 10

High speed printing

Table 1-2. Print Speed (throughput) List
Number of Throughput
Paper Type Print Quality Dot Size Resolution (dpi) Mode
Print Path (A0-size cut sheet print time)
Draft VSD1 360 x 360 Bi-D MF 300CPS 1 2.0 minutes
Speed VSD1 360 x 720 Bi-D MF 300CPS 2 3.3 minutes
Plain paper
Quality VSD2 720 x 720 Bi-D FOL 240CPS 5 6.8 minutes
Fine-720 F. detail on VSD2 720 x 720 Bi-D FOL 240CPS 7 9.0 minutes
Speed VSD1 720 x 360 Bi-D FOL 300CPS 4 2.3 minutes
Matte paper Quality VSD2 720 x 720 Bi-D FOL 240CPS 8 10.1 minutes
FA paper S.Fine-1440 VSD3 1,440 x 720 Bi-D 4-path 240CPS 11 15.3 minutes
S.Photo-2880 VSD4 2,880 x 1,440 Bi-D 4-path 240CPS 18 24.4 minutes
Speed VSD2 720 x 720 Bi-D FOL 240CPS 7 9.0 minutes
Coated paper Quality VSD3 1,440 x 720 Bi-D 4-path 240CPS 11 15.3 minutes
S.Photo-2880 VSD4 2,880 x 1,440 Bi-D 4-path 240CPS 18 24.4 minutes
PRODUCT DESCRIPTION Product Description 11

EPSON Stylus Pro 11880/11880C Revision A
1.2 Basic Specifications Table 1-5. Print speed & Area (graphic mode)
Horizontal Resolution Print
Max. Print Area Printable Dots
(dpi) speed
1.2.1 Basic Specifications
360 1633.5 mm (64.31 inch) 23,151 300 cps
Item Specification 720 1633.5 mm (64.31 inch) 46,303 240 cps
Maximum paper width 1625.6 mm (64 inch) 1440 1633.5 mm (64.31 inch) 92,606 240 cps
Print method On-demand inkjet 2880 1633.5 mm (64.31 inch) 185,212 240 cps
Bi-directional shortest-direction printing (high-speed return, Note : Includes margins that bleed off the edges of paper. (max. 3 mm for home side, max. 5 mm for the
Printing direction opposite side)
high-speed skip)
Printhead Number of nozzles 360 nozzles for each of nine colors
Photo black, Matte black, Cyan, Vivid magenta, Yellow,
1.2.2 Electric Specifications
Light Cyan, Vivid light magenta, Light black, Light light
Ink colors Specification
black Item
(See Table 1-3 for the alignment sequence of the cartridges) 100/120V Model 220/240V Model
Maximum resolution 2,880dpi x 1,440dpi Rated voltage 100 to 240 VAC 220 to 240 VAC
Print Alphanumeric Input voltage range 90 to 264 VAC
See Table 1-4
speed & characters
Rated frequency 50 to 60Hz
Print area Graphic mode See Table 1-5
Input frequency range 49 to 61Hz
Table 1-3. Cartridge Alignment Sequence Rated current 1.2A to 0. 6A
Left Ink Holder Right Ink Holder Operating 100 W
Power
Row 1 Row 2 Row 3 Row 4 Row 5 Row 6 Row 7 Row 8 Row 9 Sleep mode*1 20 W or lower
consumption
Vivid Light Standby Less than 1W
Matte Light Light Vivid Photo
Light Light Cyan Yellow Insulation resistance 10MΩ or more (between AC line and chassis at 500 VDC)
Black Black Cyan Magenta Black
Magenta Black (C) (Y)
(MK) (LK) (Lc) (VM) (PK) 1.0 kVrms AC for 1 min. or 1.2 kVrms AC for 1 sec.
(VLm) (LLK) Dielectric strength
(between AC line and chassis)
Table 1-4. Print speed & Area (alphanumeric characters) Leek current 0.5 mA or less
Item Specification Conforms to International Energy Star Program

Compliance with regulations (Category: the harmonic restraint measure guideline)
Character quality Fine
Conforms to VCCI Class B (with full options installed)
Character pitch 10 CPI
Print speed & Print area Note "*1": The printer goes into the sleep mode when no operation is made for 10 minutes.
Print area 643 digits
Print speed Max. 300 cps
PRODUCT DESCRIPTION Basic Specifications 12

1.2.3 Environmental Conditions RESISTANCE TO VIBRATION/SHOCK
TEMPERATURE/HUMIDITY Status Vibration Shock

Temperature Operating 0.15G, 10 to 55Hz 1G, within 1 ms
Storage 0.50G, 10 to 55Hz 2G, within 2 ms
Operating; 10 to 35 °C
Storage (before unpacking): -20 to 60°C
(within 120 hours under 60 °C, and within 1 month under 40 °C) Whenever storing the printer, press the Power button to turn
C A U T IO N
Storage (after unpacking): -20 to 40°C off the power, and make sure that the carriage stops at the right
(within 1 month under 40°C) end to put the cap on the printhead. And even if the printer will
not be used for an extended period, do not remove the ink
Humidity cartridges.
Operating; 20 to 80% (no condensation) Whenever transporting the printer, leave the ink cartridges
installed, and make sure that the printhead is capped. Then
Storage (before unpacking): -20 to 85% (no condensation)
secure the printhead with the metal plate that comes with the
Storage (after unpacking): 5 to 85% (no condensation) printer being attached to the head.
If you find the carriage is not at the right end position (the
printhead is not capped) while the printer power is off, turn on
the printer and turn it off with the Power button to move the
Humidity (%)
carriage to the right end. At this time, the ink cartridges must
have been installed.
The print quality is guaranteed under normal room
temperature conditions. If the printer is used under conditions
out of the normal range, color reproduction accuracy may
drop, and bands or smudges may appear on the printout.
Temperature (°C)
Figure 1-2. Temperature/Humidity Range

1.2.4 Reliability/Durability
Item Specification
Until any one of the following conditions is met.
• Approx. 20,000 pages
(Super B0 size plain paper, Quality mode, 720x360
Operating life of the printer FOL Bi-D)
• Carriage life: 6,300,000 paths
• 5 years
64"-wide roll paper, 4 cuts for one page
Cutter life (reference) • Coated paper: approx. 2,000 pages (sheets)
• Film: approx. 1,000 pages (sheets)
RTC backup
5 years or longer
battery
Approx. 20,000 pages (reference value)
Maintenance unit (Super B0 size EPSON paper, Draft mode, 720x720,
Consumables continuous printing)
life CR motor,
Drive pulley,
Approx. 12,600,000 paths
Carriage unit,
FFC
Tube 6,300,000 paths

1.3 Printing Specifications PAPER SIZE
Item Specification
1.3.1 Paper Feed Specifications
Paper width: 210 to 1,118 mm
Cut sheet
Item Specification Paper length: 279 to 1,580 mm
Paper feed method Friction feed Paper width: 406 to 1,626 mm

Roll paper
Paper length: 127 to 15,000 mm
Line pitch Programmable in units of 1/6 inch or 1,440 inch
Roll paper manual feed 210 406
Paper feeder
Cut sheet manual feed
127
279
Feed speed 245 ± 10 mm/sec (6.35 mm feed)
1.3.2 Paper Specification 1580
1.3.2.1 Supported Paper 15000
The following explains the supported paper sizes and thickness.
C A U T IO N
Do not use wrinkled, scuffed, torn, or soiled paper. 1118
Load paper just before printing. Do not leave paper loaded on

the printer when not printing. Store paper properly following 1626
the instruction that comes with the paper. Unit: mm
When large quantities of paper need to be prepared in advance,
make a test print using the paper before purchase.
PAPER THICKNESS
Item Specification
0.08 to 1.5 mm
(Paper length: 279 to 728 mm)
Cut sheet
0.08 to 0.5 mm
(Paper length: 728 to 2,032 mm)
Roll paper 0.08 to 0.5 mm
PRODUCT DESCRIPTION Printing Specifications 15

1.3.2.2 Designated Paper
ROLL PAPER
Table 1-6. Designated Roll Paper List
Main Borderless Core Spindle Paper Type&Name Auto Black
Name Size Thickness Diameter ICC Profile
Application Print*1 Tension indicated by Driver Cut*2 Ink
Premium Glossy Photo Paper (250) Photograph, 406mm 16" OK! 0.27mm 3" Normal • Photo Black: OK PK
Contact Proof 610mm 24" When Bi-D is ON
Photo Paper
Pro11880 PGPP250 Bi-D.icc
914mm 36" Premium Glossy Photo Paper
When Bi-D is OFF
1118mm 44" (250)
Pro11880 PGPP250 Uni-D.icc
1524mm 60" NA • Matte Black: ---
Premium Semigloss Photo Paper (250) Photograph, 406mm 16" OK! 0.27mm 3" Normal • Photo Black: OK PK
Contact Proof 610mm 24" When Bi-D is ON
Photo Paper
Pro11880 PSPP250 Bi-D.icc
914mm 36" Premium Semigloss Photo Paper
When Bi-D is OFF
1118mm 44" (250)
Pro11880 PSPP250 Uni-D.icc
Premium Luster Photo Paper (260) Photograph, 406mm 16" OK! 0.27mm 3" Normal • Photo Black: OK PK
610mm 24" When Bi-D is ON
Photo Paper
Pro11880 PLPP260 Bi-D.icc
914mm 36" Premium Luster Photo Paper
When Bi-D is OFF
1118mm 44" (260)
Pro11880 PLPP260 Uni-D.icc
Premium Glossy Photo Paper (170) Photograph, 420mm (A2) NA 0.18mm 2" Normal • Photo Black: OK PK
Contact Proof 610mm 24" OK! When Bi-D is ON
Photo Paper
Pro11880 PGPP170 Bi-D.icc
914mm 36" Premium Glossy Photo Paper
When Bi-D is OFF
1118mm 44" (170)
Premium Semigloss Photo Paper (170) Photograph, 420mm (A2) NA 0.18mm 2" Normal • Photo Black: OK PK
Contact Proof 610mm 24" OK! When Bi-D is ON
Photo Paper
914mm 36" • Pro11880 PSPP170 Bi-D.icc
Premium Semigloss Photo Paper
• When Bi-D is OFF
1118mm 44" (170)
<Continued to the next page>
Note "*1": OK!: Recommended for borderless printing "*2": OK: Auto cut is available
OK: Borderless printing is available NA: Auto cut is Not available
NA: Borderless printing is Not available (manually cut the paper with a commercially available cutter)
Borderless printing on the borderless printing available paper (OK) may result in drop in print quality or fail to
produce complete borderless (white margins may appear) due to expanding of the paper. Borderless printing can
be made on commercially available paper, however, note that the availability is restricted by the paper size.


Epson Proofing Paper White Contact Proof 432mm 17" OK 0.25mm 3" Normal • Photo Black: OK PK
Semimatte 610mm 24" When Bi-D is ON
Proofing Paper
Pro11880 Proof_WS_Bi-D.icc
914mm 36" Epson Proofing Paper White
When Bi-D is OFF
1118mm 44" Semimatte
Pro11880 Proof_WS_Uni-D.icc
Epson Proofing Paper Publication Contact Proof 432mm 17" OK 0.20mm 3" Normal • Photo Black: OK MK
When Bi-D is ON
610mm 24" Proofing Paper
Pro11880 Proof_Pub_Bi-D.icc
Epson Proofing Paper
914mm 36" When Bi-D is OFF
Publication
Pro11880 Proof_Pub_Uni-D.icc
1118mm 44"
• Matte Black: ---
Doubleweight Matte Paper Photograph, 610mm 24" OK 0.21mm 2" Normal • Photo Black: --- OK MK
Indoor Signage, 914mm 36" • Matte Black: Matte Paper
Proof Pro118800 DWMP.icc Doubleweight Matte Paper
1118mm 44"
1626mm 64" NA
Enhanced Matte Paper Photograph, 432mm 17" OK 0.25mm 3" Normal • Photo Black: OK MK
Indoor Signage, 610mm 24" Pro11880 EMP_PK.icc
Proof, Fine Art • Matte Black: Matte Paper
914mm 36"
Reproduction Pro118800 EMP_MK.icc Enhanced Matte Paper
1118mm 44"
1626mm 64" NA
Watercolor Paper - Radiant White Photograph, 610mm 24" OK 0.29mm 3" High • Photo Black: OK PK/
Fine Art Fine Art Paper MK
Pro11880 WCRW_PK.icc
914mm 36" Watercolor Paper - Radiant
Reproduction • Matte Black:
1118mm 44" White
Pro118800 WCRW_MK.icc
UltraSmooth Fine Art Paper Photograph, 432mm 17" OK 0.32mm 3" High • Photo Black: OK PK/
Fine Art 610mm 24" Pro11880 USFAP_PK.icc Fine Art Paper MK
Reproduction • Matte Black: UltraSmooth Fine Art Paper
1118mm 44"
Pro118800 USFAP_MK.icc
1524mm 60" NA
Textured Fine Art Paper Photograph, 432mm 17" OK 0.37mm 3" High • Photo Black: OK PK/
Fine Art 610mm 24" Pro11880 TFAP_PK.icc Fine Art Paper MK
Reproduction • Matte Black: Textured Fine Art Paper
914mm 36"
Pro118800 TFAP_MK.icc
1118mm 44"
<Continued to the next page>


Canvas Photograph, 610mm 24" OK 0.46mm 2" Normal • Photo Black: NA PK/
Fine Art 914mm 36" Pro11880 Canvas_PK.icc Fine Art Paper MK
Reproduction • Matte Black: Canvas
1118mm 44"
Pro118800 Canvas_MK.icc

CUT SHEET
Table 1-7. Designated Cut Sheet List
Borderless
Name Main Application Size Thickness ICC Profile Paper Name indicated by Driver Black Ink
Print*1
Premium Glossy Photo Paper Photograph, Contact Proof Super A3 OK! 0.27mm • Photo Black: PK
When Bi-D is ON
Pro11880 PGPP Bi-D.icc Photo Paper
A2 NA When Bi-D is OFF Premium Glossy Photo Paper
• Pro11880 PGPP_Uni-D.icc
Premium Semigloss Photo Paper Photograph, Contact Proof Super A3 OK! 0.27mm • Photo Black: PK
When Bi-D is ON
Pro11880 PSPP Bi-D.icc Photo Paper
A2 NA When Bi-D is OFF Premium Semigloss Photo Paper
Pro11880 PSPP Uni-D.icc
Premium Luster Photo Paper Photograph Super A3 OK! 0.27mm • Photo Black: PK
When Bi-D is ON
Pro11880 PLPP Bi-D.icc Photo Paper
A2 When Bi-D is OFF Premium Luster Photo Paper
Pro11880 PLPP Uni-D.icc
Archival Matte Paper Indoor Signage, Super A3 OK 0.26mm • Photo Black: Pro11880 ARMP_PK.icc PK/MK
Photograph, Proof, Fine Matte Paper
• Matte Black: Pro118800 ARMP_MK.icc
Art Reproduction A2 NA Archival Matte Paper
Watercolor Paper - Radiant White Photograph, Fine Art Super A3 OK 0.29mm • Photo Black: Pro11880 WCRW_PK.icc Fine Art Paper PK/MK
Reproduction • Matte Black: Pro118800 WCRW_MK.icc Watercolor Paper - Radiant White
UltraSmooth Fine Art Paper Photograph, Fine Art Super A3 OK 0.46mm • Photo Black: Pro11880 USFAP_PK.icc Fine Art Paper PK/MK
Reproduction A2 NA • Matte Black: Pro118800 USFAP_MK.icc UltraSmooth Fine Art Paper
Velvet Fine Art Paper Photograph, Fine Art Super A3 OK 0.48mm • Photo Black: Pro11880 VFAP_PK.icc Fine Art Paper PK/MK
Reproduction A2 NA • Matte Black: Pro118800 VFAP_MK.icc Velvet Fine Art Paper
Textured Fine Art Paper Photograph, Fine Art 24" x 30" OK 0.69mm • Photo Black: Pro11880 TFAP_PK.icc Fine Art Paper PK/MK
Reproduction 36" x 44" • Matte Black: Pro118800 TFAP_MK.icc Textured Fine Art Paper
Enhanced Matte Posterboard Indoor Signage, Proof, 24" x 30" OK 1.3mm • Photo Black: Pro11880 EMPB_PK.icc Others PK/MK
Fine Art Reproduction 30" x 40" NA • Matte Black: Pro118800 EMPB_MK.icc Enhanced Matte Posterboard
Note "*": OK!: Recommended for borderless printing

OK: Borderless printing is available
NA: Borderless printing is Not available
Borderless printing on the borderless printing available paper (OK) may result in drop in print quality or fail to produce complete borderless (white margins may appear) due to expanding of the paper.
Borderless printing can be made on commercially available paper, however, note that the availability is restricted by the paper size.

1.3.3 Printable Area Note "*1": When the Default is selected, "a" becomes 20mm and “c” becomes 15mm for the following
paper types; Premium Glossy Photo Paper(250), Premium Semigloss Photo Paper(250), and
Premium Luster Photo Paper(260).
ROLL PAPER "*2": When the"Roll Paper (Banner)" is selected for the "Source" in the "Paper Settings" of the
printer driver, the top and bottom margins become 0 mm.
Margins for roll paper depends on the ROLL PAPER MARGIN settings in the "*3": The maximum paper length settable with the printer driver is as follows.
PRINTER SETUP menu. Windows: 15,000 mm (590.6 inch)
Mac OS X: 15,240 mm (600 inch)
When paper length longer than the above is required, select the "Roll Paper (Banner)". The
printer driver allows the setting if the application used for the data supports the length.
CUT SHEET
ROLL PAPER MARGIN settings Explanation

a = c = 15 mm *1
Default
b = d = 3 mm
a = c = 15 mm
TOP/BOTTOM 15mm
b = d = 3 mm
a = 35 mm
TOP 35/BOTTOM 15MM c = 15 mm
b = d = 3 mm
a, b, c, d = 3 mm
3mm
a, b, c, d = 15 mm

1.3.4 Borderless Printing Specification Table 1-8. Borderless Printing Mode

Driver Setting Printer Operation Remarks
AVAILABLE PAPER TYPE Prints an image bleeding it off • Printing is interrupted
the all edges of paper. for cutting off the top
For the paper types and sizes that support the borderless printing, see “1.3.2.2 The cutting methods is as margin of the first
Designated Paper” on page 16. follows. page. This may cause
color inconsistencies
The auto refresh margin is depending on the print
BORDERLESS PRINTING MODE applied as the top margin data.
of the first page, then the • The top and bottom
The following types of borderless printing are available with the printer driver. top margin is cut off during sides of each page are
Double Cut
printing. cut off at the position
*1*2*3 slightly inward the
Table 1-8. Borderless Printing Mode The bottom side of each
page is cut off without margin. image edges so that no
Driver Setting Printer Operation Remarks white margin appears
The minimum width required for cutting is applied
on the edges of the cut
Prints an image bleeding it off Default as margins between pages. pages. This causes the
the left and right edges of vertical length of the
paper. The top and bottom cut page about 2mm
margins are determined by shorter than the
Normal Cut*2 ROLL PAPER MARGIN specified length.
setting.
Note "*1": The cut pages vertical length become about 2mm shorter than the specified size.
"*2": When the Auto Cut is OFF and the Page Line print function is ON, page lines for manual
cutting are printed.
"*3": Color inconsistencies or ink smudges due to the interruption of printing for cutting off top
Prints an image bleeding it off • Printing is interrupted margins are likely to occur on the following papers.
the all edges of paper. for cutting off the top • Doubleweight Matte Paper
The cutting methods is as margin of the first • Singleweight Matte Paper
follows. page. This may cause • Enhanced Matte Paper
color inconsistencies • Textured Fine Art Paper
The minimum width depending on the print • UltraSmooth Fine Art Paper
required for cutting is data.
Single Cut applied as the top margin • The cut line between
*1*2*3 of the first page, then the pages may be slightly
top margin is cut off during off the border.
printing.
No margin is provided between pages, and the
cutting is made on the border between the pages.
When the job is finished, the bottom side of the last
page is cut off without margin.

1.3.5 Cutting of Roll Paper HOW TO CUT

The printer offers both manual and auto cutting for roll paper. Auto cut
The printer automatically cuts paper with the built-in cutter each time a page is
Cut Method Description
printed.
Auto cut The printer automatically cuts paper with the built-in cutter.
Manual cut
The user can manually move the built-in cutter to cut paper, or use a
Manual cut commercially available cutter. Select this setting when using the Auto Follow the procedure below to cut paper at the desired position.
Take-up Reel Unit. 1. After a page is printed, press the button to advance the paper to the cut
position.
C A U T IO N Some types of roll paper cannot be cut with the built-in cutter. 2. Hold down the button for 3 seconds or longer.
Use a commercially available cutter for such types. The built-in cutter moves and cuts the paper.
C H E C K When the paper type is the one that the built-in cutter does not
P O IN T support, pressing the button advances the paper to the position
for manual cutting using a commercially available cutter. Cut the
C H E C K It may takes time for the cutting operation. The approx. waiting
paper manually with your cutter along the lower frame of the front
P O IN T time will be indicated on the display of the control panel.
cover. When cutting is completed, press the button to return the
The “Auto Cut” setting of the printer driver takes priority over
panel display to the normal standby status.
the “Roll Auto Cut Off” setting made by the control panel.
SETTING BEFORE PRINTING
The cut method setting can be made by the control panel or the printer driver.
When setting with the control panel (for printing a status sheet or etc.)
Press button to select the cut method.
Icon Description
Roll Auto Cut On
Roll Auto Cut Off
When setting from a computer
Select “Auto Cut” in the “Paper Setting” window of the printer driver.

1.4 Dimensions and Main Components 1.4.2 Part Names

Spindle Roll Paper
This section provides the printer dimensions and shows the main components.
Paper Roll
Paper Lever
1.4.1 Dimensions and Weight Ink Cover
Open Button
Control Panel
Ink Cover Open Button
Ink Cartridge
1,190 mm Compartment
Paper Eject
Auto Take-up Reel Unit Front Cover Ink Cartridge Compartment
Network Interface Connector

685 mm USB Interface Connector AC Inlet
2,348 mm
Auto Take-up Reel Unit Connector
Figure 1-3. Printer Dimensions (standard)

Dimensions
Standard (with the Auto Take-up Reel Unit):
2,348 (W) x 685 (D) x 1,190 (H) mm Maintenance
Tank
Without the Auto Take-up Reel Unit:
2,348 (W) x 667 (D) x 1,190 (H) mm
When using the Paper Basket:
2,348 (W) x 740 (D) x 1,190 (H) mm Figure 1-4. Part Names
Weight
Printer main body and the Base Unit (excludes the ink cartridges and paper):
Approx. 150.5 kg
Printer main body only (excludes the ink cartridges and paper):
Approx. 127.3 kg
The Base Unit and the Auto Take-up Reel unit: Approx. 23.2 kg
PRODUCT DESCRIPTION Dimensions and Main Components 23

1.5 Control Panel

BUTTONS AND LIGHTS
A Power Light 4 [Paper Source (left)] button

9 [Auto Backward]
button
B Pause Light
5 [Paper Feed (reverse)] button
C Paper Check Light

3 [Menu (right)] E Auto Backward
Ink Check Light button Light
D
1 [Power] button 7 [Enter] button F Auto Forward Light
2 [Pause/Reset] button 6 [Paper Feed (forward)] button 8 [Auto Forward]

button
PRODUCT DESCRIPTION Control Panel 24

BUTTONS
Function
Button Name
When pressed normally When pressed down for 3 sec. For panel setting
1 [Power] Turns the printer On or Off. --- Power-off
• Pauses or resumes the operation.
Cancels the print job. Cancels the panel
2 [Pause/Reset] • Resets the paper settings to the default.
(when D4 is not set: reset) settings.
• Makes the printer recover from an error.
• During printing: Goes to the PRINTER STATUS menu. • When less than 0.8 mm paper thickness is detected by the sensor: Runs a head
• When not printing: Goes to Menu mode. cleaning.
• When more than 0.8 mm paper thickness is detected by the sensor: Makes the Goes to the next
3 [Menu (right)]
printer recover from a cleaning error, and runs a head cleaning. item.
• When printing on paper whose thickness is detected as more than 0.8 mm: Does
not function.
• During printing: Does not function. • When paper exists (not during printing and not error status):
• When not printing: When Auto Roll Paper Cut is ON: Cuts and ejects the paper.
Changes the paper type. When Auto Roll Paper Cut is OFF: Advances the paper to the manual cut position. Goes to the
4 [Paper Source (left)]
When the ROLL PAPER REMAINING function is set to ON, switching Cut sheet: Ejects the sheet. previous item.
between roll paper and cut sheet cannot be made. • When drying ink: Cancels the operation and ejects the paper.
• Other than the above: Does not function.
• When roll paper is loaded: Feeds the paper backward. • When roll paper is loaded: Feeds the paper backward at high speed.
• When roll paper is not loaded: Does not function. • When roll paper is not loaded: Does not function. Increases the set
5 [Paper Feed (reverse)]
• While the Paper Lever is released: Increases the power of the paper suction value.
fan.
• When roll paper is loaded: Feeds the paper forward. • When roll paper is loaded: Feeds the roll paper forward at high speed.
• When roll paper is not loaded: Does not function. • When roll paper is not loaded: Does not function.
• While the Paper Lever is released: Decreases the paper suction fan power. Decreases the set
6 [Paper Feed (forward)]
• When cut sheet is selected and a cut sheet is loaded on the printer: Feeds the value.
cut sheet to the print start position.
• When a cut sheet has been set in the printer: Ejects the cut sheet.
• When printing on a cut sheet is finished and the next paper has not been set: • When the ROLL PAPER REMAINING - REMAINING PPR SETUP is set to Accepts the change,
Ejects the cut sheet. ON: PRINT EVERY PAGE, and paper type setting is roll paper: Executes the
7 [Enter]
• Other than the above: Does not function. Prints a barcode on the top edge of the roll paper and releases the Paper Lever. operation, Stores
the settings
• Automatically reels roll paper with the printed surface facing outward when the roll paper is detected by the sensor.
8 [Auto Forward] • When pressed for two seconds during the Auto Forward light is on, reeling operation by the Auto Take-up Reel Unit and paper feeding operation by the printer are made
simultaneously.When pressed for two seconds during the light is off, only the Auto Take-up Reel Unit operates to reel the paper.
• Automatically reels roll paper with the printed surface facing inward when the roll paper is detected by the sensor.
9 [Auto Backward] • When pressed for two seconds during the Auto Backward light is on, reeling operation by the Auto Take-up Reel Unit and paper feeding operation by the printer are made
simultaneously.When pressed for two seconds during the light is off, only the Auto Take-up Reel Unit operates to reel the paper.
2
Cancels or activates the ROLL PAPER REMAINING function while the printer
+ [Pause] + [Paper Source] --- ---
is in standby mode.
4

LIGHTS (LED)
Name Color Status Description

ON The printer power is on.
A The printer is receiving a data or performing the power-

Power Green Flashing*1
off sequence.
OFF The printer power is off.
The printer is in the Menu mode or pausing a operation,
ON
B Pause Yellow or an error is occurring.
OFF The printer is in the standby mode.
ON Paper is not ready for printing.
C
• An error related to feeding/ejecting paper is occurring.
Paper Check Red Flashing*1
• A maintenance call error is occurring.
OFF No error or warning is occurring.
ON An error related to ink is occurring.
D Ink Check Red Flashing*1 A warning related to ink is occurring.
OFF No error or warning is occurring.
ON The AutoForward function is enabled.
E An error related to reeling of paper by the AutoForward

AutoForward Green Flashing
function is occurring.
OFF The AutoForward function is disabled.
ON The AutoBackward function is enabled.
F An error related to reeling of paper by the

AutoBackward Green Flashing
AutoBackward function is occurring.
OFF The AutoBackward function is disabled.
Note "*1": Repeats turning On and Off every 500 ms.When a maintenance error is occurring, the LED
repeats ON for 100 ms and OFF for 5 seconds.
"*2": The all LEDs flash when a service call error is occurring.

LCD No. Item Description
Normal indication 1 Message Printer status, operating status, or an error message is displayed.
Remaining amount of roll
2 The remaining length of the roll paper is displayed.
paper
The setting made by the ROLL PAPER MARGIN menu is
indicated beside the .
1 • 15mm: “TOP/BOTTOM 15 mm” is selected.
ROLL PAPER MARGIN • 35/15mm: “TOP 35/BOTTOM 15 mm” is selected.
3 2 3
settings • 3mm: “3mm” is selected.
4 • 15mm: “15mm” is selected.
8 Nothing appears when the “DEFAULT” is selected for the ROLL
PAER MARGIN.
When the paper type registered using “PAPER NO.1 ñ 10” in the
Registered “CUSTOM
4 “CUSTOM PAPER” is selected, the registered number is
PAPER” No.
5 6 7 displayed.
Figure 1-5. LCD (Normal indication) Paper type and roll paper cut Selected paper type (cut sheet or roll) and roll paper cut settings is
5
setting displayed.
“PLATEN GAP” setting is displayed as shown below.
While the registered number of the “CUSTOM PAPER” is
displayed, the “PLATEN GAP” setting is not displayed.
: “NARROW” is selected.
6 “PLATEN GAP” setting
: “WIDE” is selected.
: “WIDER” is selected.
: “WIDEST” is selected.
7 Ink level The current ink level in each of the nine cartridges is indicated.
Waste ink level in the The current waste ink level in each of the three maintenance tanks
8
maintenance tanks is indicated.

Error indication ICONS ON THE LCD
2 1 Ink level Indicator

Indicator
The current ink level in each of the nine cartridges is indicated. The
3 following figure and table explain the relation between the indicated
level and the actual level.
Figure 1-6. LCD (Error indication)
No. Item Description

1 Error name An error name is displayed inverted.
1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20
2 Error icon An error icon is displayed.
An explanation about the error or an instruction to recover from Figure 1-8. Ink level Indicator
3 Remedy
the error is displayed.
Note : When multiple errors are occurring simultaneously, the errors are indicated in the order of preset
priority. After recovering one of the error, the next error is displayed.
Table 1-9. Ink Level Indicator and Actual Ink Level
LCD (Error indication with an image)
Actual Level Actual Level Actual Level Actual Level
No. No. No. No.
(%) (%) (%) (%)
2 1 1 95-100 6 67-72 11 39-44 16 12-16
2 89-94 7 62-66 12 34-38 17 6-11
3 84-88 8 56-61 13 28-33 18 1-5
3 4 4 78-83 9 51-55 14 23-27 19 Empty
Ink cartridge
5 73-77 10 45-50 15 17-22 20
error
Figure 1-7. LCD (Error indication with an image)
No. Item Description

1 Error name An error name is displayed inverted.
2 Error icon An error icon is displayed.
An illustration that demonstrates the explanation or instruction
3 Image
for the error is displayed.
An explanation about the error or an instruction to recover from
4 Remedy
the error is displayed.
Note : When multiple errors are occurring simultaneously, the errors are indicated in the order of preset
priority. After recovering one of the error, the next error is displayed.

Waste ink level in the maintenance tanks

Indicator
The waste ink level in each of the three maintenance tanks are
indicated. The following figure and table explain the relation between
the indicated level and the actual level.
Figure 1-9. Maintenance Tank Waste Ink Level Indicator
Table 1-10. Waste Ink Level and Actual Level

Actual Level
No. No. Actual Level (%) No. Actual Level (%)
(%)
1 96-100 9 58-61 17 20-23
2 91-95 10 53-57 18 15-19
3 86-90 11 48-52 19 10-14
4 81-85 12 43-47 20 5-9
5 77-80 13 39-42 21 1-4
6 72-76 14 34-38 22 0
7 67-71 15 29-33 23 Full
8 62-66 16 24-28

1.5.1 Menu Mode Settings

Table 1-11. Menu Mode Settings List
Settings
Top Menu Menu Item Explanation
(shaded one is the default)
NARROW
STANDARD
Sets the platen gap (gap between the printhead and the platen).
PLATEN GAP WIDE When the “Others” is selected in the PAPER TYPE of the CUSTOM PAPER menu, the platen gap designated at the
CUSTOM PAPER menu has a priority over the setting made here. Refer to "PG Settings List" on page 35.
WIDER
WIDEST
ON Sets whether to print a page line (line for manual cutting) on roll paper or not.The page line is printed when ON is selected.
PAGE LINE When the roll paper width specified by the printer driver is narrower than that loaded on the printer, vertical page lines are
OFF printed.
DEFAULT
Sets the margins for roll paper.
TOP/BOTTOM 15mm
When the Default is selected, the top margin becomes 20mm and the bottom margin becomes 15mm for the following paper
ROLL PAPER MARGIN TOP 35/BOTTOM 15mm types; Premium Glossy Photo Paper(250), Premium Semigloss Photo Paper(250), and Premium Luster Photo Paper(260).
15 mm
When borderless printing is specified, this setting is ignored and the all margins become 0mm.
3 mm
ON Sets whether to detect the paper width or not.

Setting to OFF deactivates the sensor that detects the paper width when paper is loaded on the printer. This allows the user to
PRINTER SETUP PAPER SIZE CHECK
use paper whose width is out of the sensor’s detectable range. It means that the user can print an image larger than the paper
OFF
size. The user should know that doing so soils the platen and may cause a print quality or any other trouble.
ON Sets whether to detect the paper skew or not.

Setting to OFF does not carry out the detection and printing is continued even if the paper is skewed. When this setting is set
PAPER SKEW CHECK
to OFF, the user should have known the risk.
OFF
This setting is not available for cut sheet because the skew detection function after printing is not provided for cut sheet.
ON
REFRESH MARGIN When this is set to ON, the top edge area of paper soiled by the previous borderless printing is automatically cut off.
OFF
ON: PERIODICALLY
AUTO NOZZLE
ON: EVERY JOB The printer runs a nozzle check automatically at the specified timing.
CHECK
OFF
OFF The printer prints a nozzle check pattern automatically at the specified timing.This setting is available only when roll paper is
used.
PRINT NOZZLE ON: EVERY PAGE
When the set number of pages is reached, the nozzle check pattern is printed on the top of the page. The counter for counting
PATTERN
the pages is not reset even by power-off.When this setting is changed, the counter is cleared. Printing patterns preset in the
ON: EVERY 10 PAGES
printer is not counted except the network status sheet.
INITIALIZE SETTING EXECUTE All the settings made using the control panel are returned to their default.


Settings
Prints a nozzle check pattern, the firmware version, paper/ink consumption, and waste ink level in the maintenance
NOZZLE CHECK PRINT tanks.Visually check the printout patterns for any missing lines or segments. If missing lines or segments are observed, run a
manual cleaning as necessary.
STATUS SHEET PRINT Prints an information on the printer status.
TEST PRINT
NETWORK STATUS
PRINT Prints an information on the network status.
SHEET
JOB INFORMATION PRINT Prints a print job history report (up to 10 jobs) that is stored in the printer.
CUSTOM PAPER PRINT Prints the settings made in the CUSTOM PAPER menu.
CUTTER Adjusts the built-in cutter position.
EXECUTE
ADJUSTMENT A cutter position adjustment pattern is printed. Examine the printout patterns and select the number for the best pattern.
CUTTER
EXECUTE Runs a cutter replacement sequence.
REPLACEMENT
POWER CLEANING EXECUTE Runs a power cleaning that is stronger than the normal cleaning.
C/VM
PK
MAINTENANCE
CLEAN EACH COLOR MK/Y Runs a cleaning for the specified nozzle columns.
LLK/LK
VLM/LC
CLOCK SETTING MM/DD/YY HH:MM Sets the date and time for the internal clock.
CONTRAST 0
Adjusts the contrast of the LCD on the control panel.
ADJUSTMENT -20 - 0 - +20 (dec)
VERSION F0xxxx-xx.xx.IBCC Displays the firmware version. Refer to "Firmware version information" on page 36.
PRINTER STATUS
PRINTABLE PAGES (ink color) nnnnnnn PAGES Displays the number of pages printable with the installed ink cartridges.
INK LEVEL (ink color) nn% Displays the ink level in the installed ink cartridges.
LEFT nn%
MAINTENANCE TANK CENTER REAR nn% Displays the waste ink level in the installed maintenance tanks.
RIGHT nn%
PRINTER STATUS
INK xxxxx.xml Displays the total amount of consumed ink in ml unit.
USAGE COUNT
PAPER xxxxx.xcm Displays the total roll paper length consumed in cm unit.
CLEAR USAGE INK EXECUTE Resets the USAGE COUNT counter for ink to its default.
COUNT PAPER EXECUTE Resets the USAGE COUNT counter for paper to its default.


Settings
Job No.
No.0 to No.9
Displays the job number that is stored in the printer.The latest job number is 0 (zero).
The amount of ink consumed
JOB HISTORY Ink xxxxx.xml
Displays the amount of ink consumed for each job.
The amount of paper consumed
Paper xxx.x cm2
PRINTER STATUS Displays the total area of paper used for each job.
TOTAL PRINTS nnnnnn PAGES Displays the total printed pages using 6-digit decimal number.
NOT STARTED, ENABLED,
DISABLED
EDM STATUS LAST UPLOADED Displays the EDM status.
MM/DD/YY HH:MM GMT
(NOT UPLOADED)
Photo Paper
Fine Art Paper
Matte Paper
PAPER TYPE Plain paper Sets the paper type loaded on the printer.
Others
CUSTOM PAPER
NO PAPER SELECTED
Sets whether and when to count the remaining amount of paper.
OFF: Disables the roll paper remaining amount count function.
ON: PRINT EVERY PAGE: Displays the roll paper remaining amount on the LCD. Each time a print job is finished,
a barcode that includes information on PAPER TYPE, PAPER LENGH, and ROLL_LENGTH_ALERT settings.
REMAINING PPR SETUP
ROLL PAPER ON: AT ROLL EXCHANGE: Displays the roll paper remaining amount on the LCD. When roll paper is replaced with a new
PAPER SETUP
REMAINING one and the [Enter] button is pressed for more than 3 seconds, the Paper Lever is locked and a barcode includes
information on PAPER TYPE, PAPER LENGH, and ROLL_LENGTH_ALERT settings is printed on the top of the
paper. The printer reads the barcode and automatically applies the read settings for the new roll paper.
ROLL PAPER LENGTH Sets roll paper length, and the remaining length of roll paper to be alerted when the set amount is reached. The printer displays
ROLL LENGTH ALERT the roll paper remaining amount and the alert on the control panel according to the settings made here.
The user can register custom paper settings up to 10. The custom paper settings include PAPER TYPE, PLATEN GAP,
CUSTOM PAPER PAPER NO.1 - 10
THICKNESS PATTERN, CUT METHOD, PAPER FEED ADJUST,DRYING TIME, PAPER SUCTION settings.
Photo Paper
Fine Art Paper
PAPER TYPE Matte Paper Selects the paper type.
Plain paper
Others


Settings
NARROW
Adjusts the platen gap (gap between the printhead and paper surface) according to the paper thickness.
STANDARD STANDARD: use this setting under normal conditions
PLATEN GAP WIDE NARROW: select this when using thin paper.
WIDER WIDE, WIDER: select this when smudges or blurring appear due to an excess pressure on the paper.
WIDEST: select this when using heavy paper.
WIDEST
THICKNESS PATTERN PRINT Prints a pattern for checking the thickness of the loaded paper.
PAPER SETUP
STANDARD
THIN PAPER
CUT METHOD Selects the auto cut setting.
THICK PAPER, FAST
THICK PAPER, SLOW
0.00% Adjusts the paper feed line pitch.
PAPER FEED ADJUST The larger the value is, the more the possibility to cause white bands on printout image.
-0.70% to +0.70% The smaller the value is, the more the possibility to cause black bands on printout image.
0.0 SEC Sets a time period to pause the carriage movement for drying the printed surface. Depending on paper type and density, drying
DRYING TIME
0.0 SEC to 10.0 SEC ink may take longer. Check the result and set longer time period in such case.
PAPER SETUP
STANDARD
PAPER SUCTION Sets the power level of the suction fan.
-1 to -4
SELECT PAPER TYPE Sets thickness of paper to be used.
PAPER THICKNESS • When Epson paper is used, select the paper type.
SELECT THICKNESS • When not Epson paper is selected, enter the thickness of the selected paper.
AUTO Sets whether to carry out the head alignment adjustment automatically or manually.
HEAD ALIGNMENT AUTO:
The adjustment is carried out automatically after the adjustment pattern is printed.
ALIGNMENT
MANUAL MANUAL:
Select this to carry out the adjustment manually (visually check the patterns and enter selected values) after printing the
adjustment pattern.


Settings
DISABLE Enables or disables the network settings.
NETWORK SETUP
ENABLE The NETWORK SETUP menu items appear on the LCD only when this is set to ENABLE.
AUTO Sets whether to set the IP address automatically or manually.

IP ADDRESS SETTING
PANEL When the PANEL is selected, the IP, SM, DG SETTING menu is enabled to enter the address manually.
000.000.000.000
IP -
ADDRESS 255.255.255.255
192.168.192.168
000.000.000.000
SUBNET -
NETWORK SETUP IP, SM, DG SETTING Sets the IP address, subnet mask, and default gateway manually.
MASK 255.255.255.255
255.255.255.000
000.000.000.000
DEFAULT -
GATEWAY 255.255.255.255
255.255.255.255
ON
BONJOUR Enables or disables the BONJOUR.
OFF
INIT NETWORK
EXECUTE Returns the network settings to their default.
SETTING

PG Settings List Table 1-12. PG Settings List

The table below shows the actual platen gap amount specified by the printer driver Paper
Paper Thickness Media Table or Printer PG Values
or the control panel. Thickness Menu Setting
Setting by Driver Driver PG Setting (mm)
Sensor
Table 1-12. PG Settings List Narrow 0.8
Paper Standard 0.8

Paper Thickness Media Table or Printer PG Values
Thickness Menu Setting NARROW Wide 1.2
Setting by Driver Driver PG Setting (mm)
Sensor
Wider 1.6
Narrow 0.8
Widest 2.1
Standard 0.8
Narrow 0.8
NARROW Wide 1.2
Standard 1.2
Wider 1.6
STANDARD Wide 1.6
Widest 2.1
Wider 2.1
Narrow 0.8
Widest 2.6
Standard 1.2
Narrow 1.2
STANDARD Wide 1.6
No setting Standard 1.6
Wider 2.1
0.4mm to 0.0 to 0.8mm WIDE Wide 2.1
Widest 2.6
0.6mm Wider 2.6
Narrow 1.2
Widest 2.6
Standard 1.6
No setting Narrow 1.6
0.3 mm or WIDE Wide 2.1
0.0 to 0.8mm Standard 2.1
lower Wider 2.6
WIDER Wide 2.6
Widest 2.6
Wider 2.6
Narrow 1.6
Widest 2.6
Standard 2.1
Narrow 2.1
WIDER Wide 2.6
Standard 2.6
Wider 2.6
WIDEST Wide 2.6
Widest 2.6
Wider 2.6
Narrow 2.1
Widest 2.6
Standard 2.6
0.9mm to 1.5mm -- -- 2.6
Widest Wide 2.6
0.7mm to
Wider 2.6 -- -- -- 2.6
2.0mm
Widest 2.6
0.9mm to 1.5mm -- -- 2.6

Firmware version information

The table below explains the firmware version information (F0XXXX-
xx.xx.IBCC) printed by selecting the VERSION in the PRINTER STATUS menu.
Table 1-13. Firmware Version Information

Item Explanation
A code assigned to each printer.
F0
"0" (zero) is assigned to a special version of printer.
XXXX Indicates the firmware version installed on the printer.
xx.xx Indicates the network firmware version.
I "8" is indicated for Stylus Pro 11880/11880C.
Indicates the available functions for business system. “1 to F” hexadecimal
number appears according to the combination of available functions. When
"0" is assigned to each of the three bits, "0" is indicated. "3" is indicated for
Stylus Pro 11880/11880C because the printer does not support the business
system functions.
bit0: Graphic printing control function
0: Disabled
B 1: Enabled
bit1: Credit function
0: Disabled
1: Enabled
bit2: Credit counter
0: Disabled or the counter is "0".
1: Enabled and the counter is “1” or above.
bit3: Reserved
A hexadecimal number (00H-FFH) appears to indicate the specified custom
C number that registers special operation setting. When no custom operation is
specified, "00" appears.

1.5.2 Maintenance Mode MAINTENANCE MODE MENU LIST

The maintenance mode allows you to change the environmental settings such as
Settings
language and unit settings to be displayed, or to return the all settings to their default. Menu Item (shaded one is the Explanation
The user can also access this mode. default)
ENGLISH
HOW TO START & QUIT JAPANESE
FRENCH
1. While holding down the [Pause/Reset] button, turn the printer On. The printer
GERMAN Selects the language used for the control panel
starts up in the maintenance mode. LANGUAGE
ITALIAN display.
2. Turn the printer Off to quit the maintenance mode.
PORTUGUE
SPANISH
DUTCH
METRIC Selects a unit of length to be used for various
UNIT
FEET/INCH length information.
CUT PRESSURE 0 - 150% Specifies a cut pressure of the auto cutter.
SS CLEANING EXECUTE Runs a supersonic cleaning.
ON Sets whether to feed roll paper or not at
PWR ON ROLL PPR
power-on when the cutter setting is off.
FEED OFF
Setting to OFF saves the roll paper.
Returns the all settings made by the control
DEFAULT PANEL EXECUTE
panel to their default.
CUSTOM 0 - 255 Stores custom settings.

1.5.3 Serviceman Mode

The serviceman mode is intended to be used by a service personnel for servicing the printer.
HOW TO START & QUIT
1. Turn the printer on by pressing the [Pause/Reset], [Paper Feed/Down], and [Menu/Right] buttons.
2. Turn the printer off to quit the serviceman mode.
SERVICEMAN MODE MENU LIST
Menu
Explanation
Distinction 1 2 3
Test Version F/W Displays the F/W version.
BOOT Displays the BOOT version.
Param 1 Displays the NVRAM (Area with assurance of power failure) version.
Param 2 Displays the NVRAM (Area without assurance of power failure) version.
DipSW Displays the status of the Dip switch.
Panel Key Checks the operations of the buttons of the control panel.
LCD Checks the operations of the LCD of the control panel.
LED Checks the operations of the LEDs of the control panel.
Ink LED Checks the operations of the LEDs of the Ink Holder.
Sensor Paper Thick Checks the operations of each sensor.
Paper Lever
Ink Button
Ink Cvr
Cover
M Tank
Ink Not
Rear AD
Auto Reel Sens.
Auto Reel Connect
Head Temp

Menu
Explanation
Distinction 1 2 3
Test Sensor Drv Temp Checks the operations of each sensor.
AutoChk
Encoder CR PF Checks the operations of the CR/PF encoder sensor.
Fan Paper (All) Checks the operations of each fan.
Paper (Duty)
Paper 1
Paper 2
Paper 3
Paper 4
HT Fan
Error History Error 0 Displays the error history.
Error 1
Error 2
Error 3
Error 4
Error 5
CSIC M TANK R/C/L Checks the communication status with the CSIC of the Maintenance Tank.
Cut Adj. Performs a cutter pressure adjustment.
Actuator 2 Cutter Sol. Checks the operations of each actuator.
Ink Cover Sol.
Lever Lock Sol.
Ink Press Motor
Select Valve
Cap Motor
Auto Reel Motor
Edge Sns Lv1 Measures the detection level of the Paper Width Sensor.
Cap UnCap UnCap Moves the cap.
Cap

Menu
Explanation
Distinction 1 2 3
Adjustment PG Adjust UnCap Operates the platen gap mechanism.
Cap
AID PG Performs an AID Inspection PG Adjustment.
Fan Paper (All) Checks the operations of the Suction Fan.
Fan Adjust Adjusts the suction level.
Paper Adjusts the Paper Thickness Sensor.
Rear AD Adjusts the AD values of the P Rear Sensor.
Init. Fill Performs an initial ink charge.
Nozzle Check Output Pattern Prints a nozzle check pattern.
Nozzle Alignment Output Pattern Prints a nozzle alignment pattern.
PG Select Adjusts the platen gap.
Cutter Checks the cutting position.
Rear Sens. Pos Corrects the position of the P Rear Sensor.
Ink Cover Sol Adjusts the duty of the solenoid.
Head Slant CR Head Slant Adjusts the slant of the printhead.
PF Head Slant
UnCap
Cap
IM Sensor Performs the sensitivity adjustment, the position adjustment, and the detection
check of the Ink Mark Sensor.
Belleta Pos Belleta Pos. Adj. Adjusts the platen position.
Belleta Pos. Confirm Checks the platen position.
Skew Check Checks the skew of the paper.
Feed Adj.+ T&B Performs band feed adjustment and T&B adjustment.
Gap Adj. Auto Auto ALL Prints an auto adjustment pattern.
Auto Uni-D
Auto Bi-D

Menu
Explanation
Distinction 1 2 3
Adjustment Gap Adj. Manual Uni-D ALL Prints a manual Uni-D adjustment pattern and enters the adjustment value.
VSD1
VSD2
VSD3
VSD4
Manual Bi-D PG1.6 PG1.6 ALL Prints a manual Bi-D adjustment (PG1.6) pattern and enters the adjustment value.
VSD1
VSD2
VSD3
VSD4
Manual Bi-D PG0.8 PG0.8 ALL Prints a manual Bi-D adjustment (PG0.8) pattern and enters the adjustment value.
VSD1
VSD2
VSD3
VSD4
AID Checks the AID function.
Print Adj. Variable 1 Prints the adjustment variables.
Print Adj. Variable 2 Prints the adjustment variables.
Clean Head Remote INK Runs a head cleaning.
Suction Wiping Performs a wiping operation.
Print Head Exchange Drain Performs an ink discharge.
Head Exchange Moves the printhead to its exchange position.

CHAPTER
2
OPERATING PRINCIPLES
2.1 Overview Table 2-1. List of Electric Circuit Boards

Fig. Name Function
This chapter explains the operating principles for this printer. 8 Sub Board Assy; B Relays the connection between the Main Board Assy and the
The major components of this printer’s mechanism are shown below. following parts.
Maintenance Tank
Electric Circuit Boards Paper Thickness Sensor
P Rear Sensor
Table 2-1. List of Electric Circuit Boards Ink System Unit
Fig. Name Function 9 Sub Board Assy; D Relays the connection between the Main Board Assy and the
Right LED Board Indicator for the Ink Cover following parts.
1
Ink Cover Open Switch Ink Cartridge
Right LED Board
2 Sub Board Assy Relays the connection between the Main Board Assy and the v
following parts. 10 Panel Board For operations and settings of the printer
PG HP Sensor Displays the status of the printer and the values of various
Ink Mark Sensor settings on the LCD.
Paper Width Sensor Indicates the status of the printer with the LED.
CR Encoder Sensor
CR HP Sensor
Printhead
6 7
Cutter Solenoid
3 Left LED Board Indicator for the Ink Cover

Ink Cover Open Switch
5 8
4 Sub Board Assy; E Relays the connection between the Main Board Assy
and the following parts.
Ink Cartridge
Left LED Board
Sub Board Assy; C Relays the connection between the Main Board Assy and the 9
5 4
following parts.
Maintenance Tank
PF Encoder
6 Power Supply Board Assy Generates the voltage for this printer from the AC
power supply.
10
7 Main Board Assy Communicates with the computer.

Processes received data. 3 2 1
Controls the printer mechanism.
Stores the correction values and various counters.
Generates the voltages for the logic system from the Figure 2-1. Layout of Electric Circuit Boards
voltage of 42V supplied from the Power Supply Board
Assy.
OPERATING PRINCIPLES Overview 43

Motors/Solenoids
Table 2-2. List of Motors/Solenoid

Driven Parts 6 7 8
Fig. Name
Specifications
Ink Cover Lock Solenoid (R/L) --- 5
1
Type: DC solenoid
Voltage: +42 V
9
2 Take-up Motor Auto Take-up Reel Unit
Type: DC motor 10
Voltage: +42 V
3 Cutter Solenoid --- CR

Type: DC solenoid
11
Voltage: +24 V
4 Suction Fan ---

Type: DC blower fan
Voltage: +24 V
1 4 3 2 1
5 PF Motor Grid Roller
Type: DC motor
Voltage: +42 V
Figure 2-2. Layout of Motors/Solenoid
6 Pressure Motor Pressure Pump

Type: DC motor
Voltage: +42 V
7 Lever Lock Solenoid ---

Type: DC solenoid
Voltage: +24 V/+5V
8 Cap/Wiper Motor Cap

Wiper
Type: stepping motor
Voltage: +42 V
9 Pump Motor Pump Unit

Voltage: +42 V
v
10 APG Motor Platen gap mechanism

Voltage: +42 V
11 CR Motor Carriage Unit

Type: DC motor
Voltage: +42 V

Sensors/Encoders Table 2-3. List of Sensors/Encoders
Table 2-3. List of Sensors/Encoders Function

Fig. Name
Specifications
Function
Fig. Name 13 Pressure Sensor Detects the pressurizing status of the Pressure
Specifications Pump.
1 Right Ink Cover Sensor Detects the opening/closing status of the Right Ink Type: Transmissive photo interrupter
Cover.
14 P Rear Sensor Detects the presence of the paper.
Type: Leaf switch
Type: Reflective photo interrupter
2 Right Front Cover Sensor Detects the opening/closing status of the Right
15 Paper Thickness Sensor Detects the thickness of the currently set paper.
Front Cover.
Type: Leaf switch Type: Transmissive photo interrupter
16 Pump Sensor Detects the operating status of the Pump Unit.

3 Slack Detection Sensor Detects the slack of the ejected roll paper.
Type: Transmissive photo interrupter
Type: Transmissive optoelectronic sensor
CR HP Sensor Detects the home position of the Carriage Unit. 17 Cap Unit HP sensor Detects the positions of the components of the Ink
4 System Unit.
5 CR Encoder Sensor Read the value of the CR Scale.
6 Paper Width Sensor Detects the width of the paper.

12 12 13 12 14 15 15
Type: Reflective photo interrupter
7 PG HP Sensor Detects the home position of the platen gap.

8 Ink Mark Sensor Auto Bi-D adjustment

Auto Uni-D adjustment
Auto nozzle check 16
I/S
Detects the remaining amount of the roll paper.
Type: Reflective photo interrupter 11
Left Front Cover Sensor Detects the opening/closing status of the Left CR
9 17
Front Cover.
Type: Leaf switch
10 Left Ink Cover Sensor Detects the opening/closing status of the Left Ink
Cover.
Type: Leaf switch 10 9 8 7 6 5 4 3 2 1
11 PF Encoder Sensor Read the values of the PF Scale.
Figure 2-3. Layout of Sensors/Encoders/CSIC
12 Pressure Rotary Encoder Sensor Detects the revolution status of the Pressure
Motor.

2.2 Print Mechanism

This section explains the basic specifications of the printhead.
Paper Feed Direction

This printhead has ten rows of nozzles, and employs a row of nozzles per color. (one of
the rows is not in use.)
Printing method: On-demand ink-jet
Nozzle configuration: 360 nozzles x 9 rows = 3,240 nozzles
Colors:
Nozzle Row Color

A Cyan
B Vivid Magenta
C N/A
D Photo Black
E Matt Black Carriage Moving Direction
F Yellow
Figure 2-4. Nozzle Configuration
G Light Light Black
H Light Black
I Light Cyan
J Vivid Light Magenta
Drive Waveforms:
Waveform Drive Frequency Print Resolution CR Speed

Name (kHz) (dpi) (cps)
VSD1 10.8 360 x 360 300
720 x 360
720 x 720
VSD2 8.64 720 x 720 240
VSD3 8.64 1440 x 720 240
1440 x 1440
VSD4 8.64 2880 x 1440 240
OPERATING PRINCIPLES Print Mechanism 46

2.3 Ink Supply Mechanism

The ink supply mechanism consists of the Ink Cartridge, Ink Holder, and Pressure
Pump Unit. Ink Holder
Ink Cartridge Pressure Pump Unit

This is the cartridge that contains ink, and equipped with the CSIC that stores the
information on detecting attachment of the cartridge, the type of ink and life etc.
Ink Holder
Carriage Unit
This is the holder that the Ink Cartridges are installed and relays the connection
between the Ink Cartridges and the Ink Tubes/Pressure Pump Tubes.
Pressure Pump Unit
This is the unit to stabilize the supply of ink from the Ink Cartridge (Ink Pack) to the
printhead. The ink stored in the Ink Pack is supplied to the printhead by sending the air
from the Pressure Pump Unit to the sealed Ink Cartridge so as to apply pressure to the
Ink Pack.
Ink Cartridge Ink Holder
Figure 2-5. Ink Supply Mechanism
OPERATING PRINCIPLES Ink Supply Mechanism 47

2.4 Cleaning Mechanism Pump

This is the unit to suck ink from the nozzles. It is driven by the Pump Motor.
The cleaning mechanism consists of the Maintenance Tanks, the Ink System Unit and
Carriage Lock
the AID function.
This is the part that locks the Carriage Unit. It is driven by the Cap/Wiper
Maintenance Tank
Motor.
This is the tank that retrieves (absorbs) the waste ink. This printer is equipped with
three Maintenance Tanks.
• HP side:
Flushing Box
for the waste ink at capping, flushing, and borderless-printing of less than 24
inch
• Center:
for the waste ink at borderless-printing of over 728 mm to 44 inch
• Left side (opposite to HP): Wiper Pump
for the waste ink at borderless-printing of over 44 inch
Ink System Unit
The Ink System Unit consists of the Cap, Flushing Box, Wiper, Pump, and the Carriage
Lock. The positions of these parts are changed by the drive of the Cap/Wiper Motor.
The control of this positioning change is monitored by the Cap Unit HP Sensor.
Cap Unit
This is the unit that protects the nozzle surface of the printhead. It is equipped
with five caps and each cap is used for every two rows of nozzles.
Flushing Box
This is the box to receive ink at flushing. The box is mobile and stored at the
rear of the Ink System Unit when unused. When in use, it is automatically
moved to the specified position by the Cap/Wiper Motor. Carriage Lock
Wiper
This cleans the nozzle surface of the printhead by wiping it. The Ink System Cap Unit
Unit is equipped with two wipers (the one for all nozzles and the other for one
nozzle).
Figure 2-6. Ink System Unit
OPERATING PRINCIPLES Cleaning Mechanism 48

AID (Auto Ink droplet Detection) Function

This is the function that detects the dot-missing automatically. Voltage is applied to the
Flushing Box from the DC-DC converter on the AID Board (BOARD ASSY.,HEAD).
This voltage application generates the electric field at the space between the nozzle
Flushing Box plate of the printhead and the Flushing Box. The ink discharged from the nozzles is
electrically charged while dropping through the generated electric field. Since the ink
is charged, the landing of the drop of ink on the Flushing Box can be detected
electrically. Discrimination of the nozzles with dot-missing becomes possible, since
whether the discharged drop of ink lands or not can be detected by each nozzle level.
In the case that dot-missing occurs, the cleaning is executed automatically.
Wiper Carriage Lock

Electric
Field
Cap/Wiper Motor
Cap Unit
AID Board
Flushing Box
Figure 2-8. Image of the AID Function
Figure 2-7. Operation of the Ink System Unit
OPERATING PRINCIPLES Cleaning Mechanism 49

2.5 Carriage Mechanism

The carriage mechanism is explained below. PG HP Sensor CR Encoder Sensor
2.5.1 Carriage Movement Mechanism

The mechanism that moves the carriage is explained below.
The carriage movement mechanism consists of the following components:
Carriage Unit
CR Motor
CR HP Sensor
Timing Belt
CR Scale
CR Encoder Sensor
CR HP Sensor
PG HP Sensor Ink Mark Sensor
Rotational drive of the CR Motor is transmitted to the Carriage Unit through the
Timing Belt, and the Carriage Unit is moved left and right along the carriage guide
shaft. The CR Encoder Sensor installed on the back of the Carriage Unit reads the Paper Width Sensor
jagged surface of the CR scale and sends the read values to the Main Board Assy. The
control of the position and the speed of the Carriage Unit are based on these read Figure 2-9. Carriage Movement Mechanism
values.
OPERATING PRINCIPLES Carriage Mechanism 50

2.5.2 Platen Gap Adjustment Mechanism

Sub carriage unit
The platen gap adjustment mechanism consists of the PG Motor, the Carriage Unit, and
the PG HP Sensor.
The drive of the PG Motor rotates the PG switching cam of the Carriage Unit through
the driven gears. Lifting or lowering the Carriage Unit by this rotation of the PG
switching cam adjusts the platen gap. The adjusting movement of the PG switching Carriage Unit
cam (PG positions) is controlled with the PG HP Sensor by detecting the rotation of the PG switching
cam
actuator mounted on the same shaft as the cam.
PG HP Sensor
PG Motor’s drive
Actuator
Figure 2-10. Platen Gap Adjustment Mechanism
OPERATING PRINCIPLES Carriage Mechanism 51

2.6 Paper Feed Mechanism

OVERVIEW Deceleration pulley
Paper Feed Mechanism

The paper feed mechanism consists of the following components.
PF Motor
Timing Belt Timing Belt
PF Scale
PF Encoder Sensor
Grid roller
Suction Fan
P Rear Sensors
Paper Thickness Sensor
Paper Width Sensor
Rotation drive of the PF Motor is transmitted to the grid roller through the Timing Belt.
The control of the revolution speed and the steps of revolution are made with the PF
PF Motor PF Encoder PF Scale
Encoder Sensor by reading the values of the PF Scale mounted on the same shaft as the
grid roller.
Figure 2-11. Paper Feed Mechanism
OPERATING PRINCIPLES Paper Feed Mechanism 52

Suction Fan P Rear Sensor

To stabilize the paper feeding, the fan sucks the air from inside of the printer, and A reflective photo interrupter to detect the presence of the paper.
draws the paper to the platen.
Paper Thickness Sensors (P THICK1/P THICK2)
Photo interrupters to detect the thickness of the currently set paper. The printer is
equipped with two sensors of this kind, and judges the thickness of the paper by
Suction
combining the detected data.
Table 2-4. Thickness of paper and the status of the sensors

Shielding Plate
Thickness
P THICK1 P THICK2
0.3mm or less Not shielded Not shielded
0.4mm to 0.6mm Shielded Not shielded
Exhaust
排気 0.7mm to 2.0mm Shielded Shielded
Separation of the rollers Not shielded Shielded
Lever Lock Solenoid

The solenoid to lock the paper set lever.
Figure 2-12. Suction Fan P Rear Sensor
Paper Thickness Sensor
Lever Lock Solenoid
Figure 2-13. P Rear Sensor/Paper Thickness Sensor/Lever Lock Solenoid

Paper Width Sensor ROLL PAPER RELATED

A reflective photo interrupter mounted on the Carriage Unit. It detects the paper based
on the difference of reflection between the paper and the platen and achieves the Take-up Motor
following functions. A motor to rewind the roll paper.
Paper width detection (left/right) Slack Detection Sensor
Top edge detection An optoelectronic sensor to detect the slack of the roll paper. It consists of the sender/
receiver and the reflector. When the sensor detects the slack of the roll paper, the Take-
Slant detection during printing
up Motor rotates to rewind the paper.
Cutter Solenoid
The solenoid to lower and retrieve the cutter to cut the roll paper.
Carriage Unit
Slack Detection Sensor (reflector)
Slack Detection Sensor (sender/receiver)
Figure 2-15. Slack Detection Sensor
Cutter
Cutter Solenoid
Figure 2-14. Paper Width Sensor/Cutter Solenoid

2.7 Other Mechanisms

Front Cover Opening/Closing Detection Sensors
These sensors are mounted on both sides of the printer to detect the opening/closing
status of the Front Cover. When either of the sensors detects the opening status of the
cover, the CR Motor stops.
Ink Mark Sensor
This is a reflective photo interrupter with a sender and a receiver mounted on the
bottom surface of the Carriage Unit. The light emitted from the white LED reflects on
the paper or the printed special pattern on the paper. The receiver of the sensor reads
the reflected light, and the printer processes the correction based on the read data. The
functions of the Ink Mark Sensors are listed below.
Auto Bi-D adjustment
Acquires the value of the Bi-D correction automatically by detecting the peak
block of relative density from the printed special adjustment patterns.
Auto Uni-D adjustment
Acquires the value of the Uni-D correction automatically by detecting the
peak block of relative density from the printed special adjustment patterns.
Detection of the remaining amount of the roll paper
Checks the remaining amount of the roll paper by scanning the bar-code
printed on the paper.
OPERATING PRINCIPLES Other Mechanisms 55

2.8 Colorimetric Calibration (Color ID) Overview

Main Unit
This printer employs “Colorimetric Calibration (Color ID)” to correct unit-to-unit
variations in color.
Colorimetric Calibration (Color ID) corrects not only the weight of ink droplets which Power Supply
Printhead Main Board
differs depending on the individual characteristics of printhead but also variable factors Board
such as drive circuit and voltage. This enables a higher-accuracy calibration.
OVERVIEW
1. Printing/ Measuring the color of a correction pattern Individual characteristic Variation of elements on Variation in
of printhead the printhead control voltage
A correction pattern printed by a completed product is used for the calibration. circuit applied to
A calibrator is used to perform the color measurement of the printed pattern. printhead
2. Writing the correction value

Correction values are automatically calculated based on the result of the color Colorimetric Calibration
Drive Control (Color ID)
measurement and stored in the NVRAM on the main board. Circuit for
3. Reflecting the correction value Printhead
Every time the printer makes a print, the printer driver reads out the correction
values from the NVRAM. Each ink droplet weight and the number of ink droplets Correction of the number of ink droplets
for each dot are corrected according to the information.
Correction of
ink droplet weight
Printout
Figure 2-16. Colorimetric Calibration (Color ID)
OPERATING PRINCIPLES Colorimetric Calibration (Color ID) Overview 56

CHAPTER
3
TROUBLE SHOOTING
3.1 Overview When handling the lithium battery used for backup of the RTC on
W A R N IN G
This section explains the basic procedure for troubleshooting problems on the printer the main board, strictly follow the safety instructions given in
quickly and efficiently. "4.1.1 Precautions" (See P 76).
3.1.1 Preliminary Check Before disassembling/reassembling the printer, be sure to turn

C A U T IO N
Make sure to verify or perform the following basic items whenever servicing the the power OFF, confirm the panel display disappears, and
printer. unplug the power code.
Be sure to use the specified tools for maintenance/repair.
1. There is no foreign material which interferes with the proper operation of the
To maintain the product’s quality, be sure to use the specified
printer.
lubricant and adhesive.
2. Print the status sheet, and check the information printed on the sheet to find out Be sure to perform the adjustments as required.
possible causes of the error; if the main units have reached their end of life, or if
there is something wrong with the user-defined panel settings.
3. Both outside and inside of the printer are free of significant dirt. Clean it if 3.1.2 Troubleshooting Procedure
significant dirt is observed. Follow the flowchart given below to troubleshoot problems efficiently.
4. None of the parts or components of the printer are missing, chipped or damaged.
5. All of the harnesses are free of damages and connected properly (vertically and Occurrence of Troubles
correctly) to their connectors.
6. The cams and gears in the printer mechanism are engaged correctly showing no
signs of wear.
Error message is displayed on
Print Quality Troubles
7. When smudges appear on printed pages, clean the rubber rollers in the printer the LCD display.
(See P.73)
mechanism if it solves the problem. (See P.59)
8. The rubber rollers in the printer mechanism are engaged correctly showing no
signs of wear.
TROUBLE SHOOTING Overview 58

3.2 List of Error Messages Table 3-1. List of Error Messages

Trouble
Message on LCD
The printer runs diagnostic checks on itself according to various conditions detected by Shooting No.
the mounted sensors. If an error condition is detected as a result of the self-diagnosis, NOT ENOUGH CAPACITY 14 (See P.62)
the printer displays the corresponding error message on its LCD panel. REPLACE THE RIGHT SIDE MAINTENANCE TANK
NOT ENOUGH CAPACITY 14 (See P.62)
The error messages are shown on the following list. REPLACE THE CENTER REAR MAINTENANCE TANK
NOT ENOUGH INK 15 (See P.62)
Table 3-1. List of Error Messages REPLACE INK CARTRIDGE WITH A NEW ONE
Trouble MAINT TANK ERROR 16 (See P.63)
Message on LCD
Shooting No. REPLACE THE LEFT SIDE MAINTENANCE TANK
INK LOW 1 (See P.61) MAINT TANK ERROR 16 (See P.63)
MAINTENANCE TANK NEARLY FULL 2 (See P.61) REPLACE THE RIGHT SIDE MAINTENANCE TANK
PAPER LOW 3 (See P.61) MAINT TANK ERROR 16 (See P.63)
NO MAINTENANCE TANK 4 (See P.61) REPLACE THE CENTER REAR MAINTENANCE TANK
INSTALL THE LEFT SIDE MAINTENANCE TANK MAINTENANCE 17 (See P.63)
NO MAINTENANCE TANK 5 (See P.61) PLEASE USE GENUINE EPSON MAINT TANK
INSTALL THE RIGHT SIDE MAINTENANCE TANK MAINTENANCE 17 (See P.63)
NO MAINTENANCE TANK 6 (See P.61) NON-GENUINE MAINT TANK MAY NOT PERFORM AT OPTIMUM.
INSTALL THE CENTER REAR MAINTENANCE TANK CONTINUE?
CANNOT OPEN COVER 7 (See P.61) <YES NO>
IS ANYTHING OBSTRUCTING THE RIGHT INK COVER? MAINTENANCE 17 (See P.63)
CANNOT OPEN COVER 8 (See P.61) THIS MAY VOID EPSON’S WARRANTY. DO YOU ACCEPT THIS?
IS ANYTHING OBSTRUCTING THE LEFT INK COVER? <ACCEPT DECLINE>
MAINT TANK FULL 18 (See P.63)
CANNOT OPEN COVER 9 (See P.61)
REPLACE THE LEFT SIDE MAINTENANCE TANK
PRESS INK COVER OPEN BUTTON
LEVER RELEASED 10 (See P.62)
REPLACE THE RIGHT SIDE MAINTENANCE TANK
LOWER THE PAPER SET LEVER
LEVER RELEASED 11 (See P.62)
REPLACE THE CENTER REAR MAINTENANCE TANK
LOAD PAPER
NO CARTRIDGE 19 (See P.64)
FRONT COVER OPEN 12 (See P.62)
INSTALL INK CARTRIDGE
CLOSE FRONT COVER
INK CARTRIDGE ERROR 20 (See P.64)
INK COVER OPEN 13 (See P.62)
REPLACE CARTRIDGE
CLOSE RIGHT AND LEFT INK COVERS
INK CARTRIDGE 21 (See P.64)
PLEASE USE GENUINE EPSON INK CARTRIDGES
CLOSE RIGHT INK COVER
INK CARTRIDGE 21 (See P.64)
DAMAGE FROM CARTRIDGE IS NOT WARRANTED. DO YOU
CLOSE LEFT INK COVER
ACCEPT THIS?
NOT ENOUGH CAPACITY 14 (See P.62)
<ACCEPT DECLINE>
REPLACE THE LEFT SIDE MAINTENANCE TANK
TROUBLE SHOOTING List of Error Messages 59

Table 3-1. List of Error Messages Table 3-1. List of Error Messages
Trouble Trouble
Message on LCD Message on LCD
Shooting No. Shooting No.
INK CARTRIDGE 21 (See P.64) PAPER SENSOR ERROR 35 (See P.65)
THIS MAY VOID EPSON’S WARRANTY. DO YOU ACCEPT THIS? PRESS THE BUTTON
<ACCEPT DECLINE> LOAD THE CORRECT PAPER
INK CARTRIDGE ERROR 22 (See P.64) REFER TO THE MANUAL
PLEASE INSTALL THE CORRECT CARTRIDGE NOZZLE CHECK ERROR 36 (See P.65)
INK CARTRIDGE 23 (See P.64) PRESS THE BUTTON
REPLACE INK CARTRIDGE CLEANING ERROR 37 (See P.65)
COMMAND ERROR 24 (See P.64) PRESS THE BUTTON
CHECK DRIVER SETTINGS IT IS RECOMMENDED TO EXECUTE CLEANING AGAIN
PAPER CUT ERROR 25 (See P.64) CLEANING ERROR 38 (See P.65)
PRESS THE MENU BUTTON TO MOVE THE CUTTER TO REMOVE THICK PAPER
REPLACEMENT POSITION PAPER SETTING ERROR 39 (See P.66)
PAPER CUT ERROR 25 (See P.64) CHECK PAPER SOURCE IN THE DRIVER SETTINGS AND LOAD
REMOVE UNCUT PAPER PAPER CORRECTLY
PAPER SKEW 26 (See P.64) REMOVE ROLL PAPER 40 (See P.66)
LOAD PAPER PROPERLY RAISE THE PAPER SET LEVER AND REMOVE PAPER
PAPER ERROR 27 (See P.65) TAKE-UP DISCONNECTED 41 (See P.66)
LOAD PAPER PROPERLY SET AUTO TAKE-UP REEL SYSTEM IN PRINTER AND RESTART
REFER TO THE MANUAL THE PRINTER
TAKE-UP ERROR 28 (See P.65) PAPER SETTING ERROR 42 (See P.66)
SET PAPER PROPERLY IN AUTOMATIC TAKE-UP REEL LOAD ROLL PAPER
SYSTEM PAPER SETTING ERROR 43 (See P.66)
TAKE-UP ERROR 29 (See P.65) LOAD CUT SHEET PAPER
IS ANYTHING OBSTRUCTING THE TAKE-UP REEL SENSOR F/W INSTALL ERROR 44 (See P.66)
SYSTEM? LOAD PAPER AGAIN UPDATE FAILED
BORDERLESS ERROR 30 (See P.65) RESTART THE PRINTER
LOAD THE SUPPORTED PAPER SIZE OR LOAD PAPER PAPER JAM 45 (See P.66)
PROPERLY REMOVE PAPER
PAPER OUT 31 (See P.65) CARRIAGE LOCKED 46 (See P.66)
LOAD PAPER RELEASE THE CARRIAGE LOCK
PAPER EJECT ERROR 32 (See P.65) PRINTER ERROR 47 (See P.66)
REMOVE PAPER FROM PRINTER RESTART THE PRINTER
PAPER SIZE ERROR 33 (See P.65) MAINTENANCE REQUEST NNNN 50 (See P.66)
LOAD CORRECT SIZE PAPER SERVICE CALL ERROR NNNN 51 (See P.66)
PAPER SENSOR ERROR 34 (See P.65) PLEASE CONTACT TO THE REPAIR CENTER
PRESS THE BUTTON LOAD DIFFERENT PAPER
TROUBLE SHOOTING List of Error Messages 60

3.3 Remedies for Error Messages

The Error messages and their corresponding remedies are explained below.
No. Message on LCD Description Remedy/Points to be checked

1 INK LOW Ink level is low. Prepare a new Ink Cartridge.
2 MAINTENANCE TANK NEARLY FULL The Maintenance Tank is almost full. Replace the Maintenance Tank with a new one immediately.
3 PAPER LOW The roll paper is almost finished. Prepare a new roll paper.
4 NO MAINTENANCE TANK The Maintenance Tank (left side) is not set in the printer. Install the Maintenance Tank.
INSTALL THE LEFT SIDE MAINTENANCE TANK The maintenance tank (left side) is not recognized. Remove the Maintenance Tank once, and install it again correctly.
Check the connection between the Maintenance Tank and the Main
Board.
Replace the Maintenance Tank with a new one.
The CSIC of the Maintenance Tank (left side) is not read/ Replace the Maintenance Tank with a new one.
written correctly.
5 NO MAINTENANCE TANK The Maintenance Tank (right side) is not set in the printer. Install the Maintenance Tank.
INSTALL THE RIGHT SIDE MAINTENANCE The maintenance tank (right side) is not recognized. Remove the Maintenance Tank once, and install it again correctly.
TANK
Board.
The CSIC of the Maintenance Tank (right side) is not read/ Replace the Maintenance Tank with a new one.
written correctly.
6 NO MAINTENANCE TANK The Maintenance Tank (center rear) is not set in the printer. Install the Maintenance Tank.
INSTALL THE CENTER REAR MAINTENANCE The maintenance tank (center rear) is not recognized. Remove the Maintenance Tank once, and install it again correctly.
TANK
Board.
The CSIC of the Maintenance Tank (center rear) is not read/ Replace the Maintenance Tank with a new one.
written correctly.
7 CANNOT OPEN COVER The Ink Cover cannot be opened. If something is stuck in front of the cover, remove it.
IS ANYTHING OBSTRUCTING THE RIGHT INK
COVER?
8 CANNOT OPEN COVER
IS ANYTHING OBSTRUCTING THE LEFT INK
COVER?
9 CANNOT OPEN COVER
PRESS INK COVER OPEN BUTTON
TROUBLE SHOOTING Remedies for Error Messages 61


10 LEVER RELEASED The Paper Set Lever is released. Lower the Paper Set Lever.
LOWER THE PAPER SET LEVER The position of the Paper Thickness Sensor is not adjusted Perform the Paper Thickness Sensor Position Adjustment. (See P.198)
correctly.
11 LEVER RELEASED The Paper Set Lever is released. Lower the Paper Set Lever.
LOAD PAPER The position of the Paper Thickness Sensor is not adjusted Perform the Paper Thickness Sensor Position Adjustment. (See P.198)
correctly.
12 FRONT COVER OPEN The Front Cover is open. Close the Front Cover.
CLOSE FRONT COVER The Front Cover or the Front Cover Sensor is broken. Check the installation status of the Front Cover.
Confirm that the actuator of the Front Cover presses the Front Cover
Sensor.
Check the connection between the Front Cover Sensor and the Main
Board.
Replace the Front Cover Sensor with a new one. (See P.102, P.104)
13 INK COVER OPEN The Ink Cover is open. Close the Ink Cover.
CLOSE RIGHT AND LEFT INK COVERS
The Ink Cover or the Ink Cover Sensor is broken. Check the installation status of the Ink Cover.
INK COVER OPEN
CLOSE RIGHT INK COVER Confirm that the actuator of the Ink Cover presses the Ink Cover
Sensor.
Check the connection between the Ink Cover Sensor and the Main
INK COVER OPEN
Board.
CLOSE LEFT INK COVER
Replace the Ink Cover Sensor with a new one. (See P.160, P.162)
14 NOT ENOUGH CAPACITY The cleaning cannot be executed due to the lack of the Replace the Maintenance Tank with a new one.
REPLACE THE LEFT SIDE MAINTENANCE capacity of the Maintenance Tank.
TANK
NOT ENOUGH CAPACITY

REPLACE THE RIGHT SIDE MAINTENANCE
TANK
NOT ENOUGH CAPACITY

REPLACE THE CENTER REAR MAINTENANCE
TANK
15 NOT ENOUGH INK The cleaning cannot be executed due to the lack of ink. Replace the Ink Cartridge with a new one.
REPLACE INK CARTRIDGE WITH A NEW ONE


16 MAINT TANK ERROR The Maintenance Tank is not properly installed. Remove the Maintenance Tank once, and install it again correctly.
REPLACE THE LEFT SIDE MAINTENANCE
TANK
The Maintenance Tank is not recognized. Remove the Maintenance Tank once, and install it again correctly.
MAINT TANK ERROR
TANK Check the connection between the Maintenance Tank and the Main
Board.
MAINT TANK ERROR Replace the Maintenance Tank with a new one.
TANK
17 MAINTENANCE A non-genuine Maintenance Tank is installed. Replace it with a genuine Maintenance Tank.
PLEASE USE GENUINE EPSON MAINT TANK * Using a non-genuine Maintenance Tank may void Epson’s warranty.
MAINTENANCE
NON-GENUINE MAINT TANK MAY NOT
PERFORM AT OPTIMUM. CONTINUE?
<YES NO>
MAINTENANCE
THIS MAY VOID EPSON’S WARRANTY. DO
YOU ACCEPT
THIS?
<ACCEPT DECLINE>
18 MAINT TANK FULL The Maintenance Tank is full. Replace the Maintenance Tank with a new one.
REPLACE THE LEFT SIDE MAINTENANCE
TANK
MAINT TANK FULL

TANK
MAINT TANK FULL

TANK


19 NO CARTRIDGE The Ink Cartridge is not installed. Install the Ink Cartridge.
INSTALL INK CARTRIDGE The Ink Cartridge is not recognized. Remove the Ink Cartridge once, and install it again correctly.
Check the connection between the Ink Cartridge and the Main Board.
Replace the Ink Cartridge with a new one.
20 INK CARTRIDGE ERROR The connection failure between the CSIC and the connection Remove the Ink Cartridge once, and install it again correctly.
REPLACE CARTRIDGE terminal of the printer. Replace the Ink Cartridge with a new one.
The CSIC has a defect. Replace the Ink Cartridge with a new one.
The dew condensation occurs to the Ink Cartridge. Leave the Ink Cartridge at the room temperature for more than four
hours and install it again.
21 INK CARTRIDGE A non-genuine Ink Cartridge is installed. Replace it with a genuine Ink Cartridge.
PLEASE USE GENUINE EPSON INK * Using a non-genuine Ink Cartridge may void Epson’s warranty.
CARTRIDGES
INK CARTRIDGE
NON-GENUINE CARTRIDGE MAY NOT
PERFORM AT OPTIMUM. CONTINUE?
<YES NO>
INK CARTRIDGE
THIS MAY VOID EPSON'S WARRANTY. DO
YOU ACCEPT THIS?
<ACCEPT DECLINE>
22 INK CARTRIDGE ERROR The Ink Cartridge that cannot be used in this printer is Check the Ink Cartridge, and replace it with an Ink Cartridge of the
PLEASE INSTALL THE CORRECT CARTRIDGE installed. correct type.
23 INK CARTRIDGE No ink is left. Replace the Ink Cartridge with a new one.
REPLACE INK CARTRIDGE
24 COMMAND ERROR Abnormal data are received. Try another printing after changing the data.
CHECK DRIVER SETTINGS A printer driver for another printer is used. Install the correct printer driver.
25 PAPER CUT ERROR The roll paper has not been cut correctly. Remove the paper left inside the printer and set the paper again
PRESS THE MENU BUTTON TO MOVE THE correctly.
CUTTER TO REPLACEMENT POSITION
PAPER CUT ERROR

REMOVE UNCUT PAPER
26 PAPER SKEW The fed paper has skewed. Set the paper correctly.
LOAD PAPER PROPERLY


27 PAPER ERROR The paper is not set correctly. Set the paper correctly.
LOAD PAPER PROPERLY
REFER TO THE MANUAL
28 TAKE-UP ERROR The roll paper is not set correctly to the Auto Take-up Reel Set the roll paper correctly to the Auto Take-up Reel Unit.
SET PAPER PROPERLY IN AUTOMATIC TAKE- Unit.
UP REEL SYSTEM
29 TAKE-UP ERROR There is an obstacle at the sensor of the Auto Take-up Reel Check if there is a foreign material stuck on the sensor or the reflector
IS ANYTHING OBSTRUCTING THE TAKE-UP Unit, and it has prevented the unit from rolling the paper. plate of the Auto Take-up Reel Unit, or there is some interruption of the
REEL SENSOR SYSTEM? LOAD PAPER AGAIN light by an obstacle.
30 BORDERLESS ERROR The paper that is not supported for the borderless printing is Set the paper of the proper size.
LOAD THE SUPPORTED PAPER SIZE OR set.
LOAD PAPER PROPERLY The size of the cut sheet paper is not recognized correctly. Confirm that there is no deflection or corrugating.
The paper is not set correctly. Set the paper correctly.
31 PAPER OUT No paper is set. Set the paper.
LOAD PAPER The paper has not been ejected correctly. Remove the paper left inside the printer.
The paper has run out while printing. Set new paper.
The P Rear Sensor is broken. Check the connection between the P Rear Sensor and the Main Board.
Replace the P Rear Sensor with a new one.
32 PAPER EJECT ERROR The paper has not been ejected correctly. Remove the paper left inside the printer.
REMOVE PAPER FROM PRINTER
33 PAPER SIZE ERROR The size of the paper set to the printer and the paper size of Set the paper of the same size as the paper size of the printing data.
LOAD CORRECT SIZE PAPER the printing information differ.
34 PAPER SENSOR ERROR The type of the paper set to the printer and the type selected Select the correct type of the paper.
PRESS THE BUTTON LOAD DIFFERENT by the user differ.
PAPER
35 PAPER SENSOR ERROR The paper that is not supported for the platen gap (PG) Set the paper that is supported for the platen gap (PG) adjustment.
PRESS THE BUTTON adjustment is set.
LOAD THE CORRECT PAPER
REFER TO THE MANUAL
36 NOZZLE CHECK ERROR The auto cleaning has not been executed. Execute the cleaning again.
PRESS THE BUTTON
37 CLEANING ERROR The clogging is not improved even after the auto cleaning Execute the cleaning again.
PRESS THE BUTTON has been executed.
IT IS RECOMMENDED TO EXECUTE
CLEANING AGAIN
38 CLEANING ERROR The cleaning cannot be executed because the thick paper is Remove the thick paper set to the printer.
REMOVE THICK PAPER set.


39 PAPER SETTING ERROR The paper source in the driver settings and the paper set to Check the driver settings for the paper source, and set the correct paper
CHECK PAPER SOURCE IN THE DRIVER the printer differ. again.
SETTINGS AND LOAD PAPER CORRECTLY
40 REMOVE ROLL PAPER The roll paper is not removed. Remove the roll paper set to the printer.
RAISE THE PAPER SET LEVER AND REMOVE
PAPER
41 TAKE-UP DISCONNECTED The Auto Take-up Reel Unit is not connected properly. Check the connection, and connect it properly.
SET AUTO TAKE-UP REEL SYSTEM IN
PRINTER AND RESTART THE PRINTER
42 PAPER SETTING ERROR When printing on the roll paper, the paper size of it and the Set the roll paper of the same size as the paper size of the printing data.
LOAD ROLL PAPER paper size of the printing information differ.
43 PAPER SETTING ERROR When printing on the cut sheet paper, the paper size of it and Set the cut sheet paper of the same size as the paper size of the printing
LOAD CUT SHEET PAPER the paper size of the printing information differ. data.
44 F/W INSTALL ERROR Updating the firmware has been failed. Update the firmware again.
UPDATE FAILED
RESTART THE PRINTER
45 PAPER JAM The paper is jammed. Remove the jammed paper.
REMOVE PAPER
46 CARRIAGE LOCKED The power has been turned on even the printhead fixing Remove the printhead fixing plate from the printer.
RELEASE THE CARRIAGE LOCK plate for transportation is attached.
47 PRINTER ERROR It is caused by a bug of the firmware or the element on the Turn the power off, and after a while turn the power on again.
48 RESTART THE PRINTER Main Board has been broken. Install the latest firmware.
49 Replace the Main Board Assy with a new one.
50 MAINTENANCE REQUEST NNNN See 3.4 “Remedies for Maintenance Requests” (p67).
51 SERVICE CALL ERROR NNNN See 3.4 “Remedies for Service Call Error” (p68).
PLEASE CONTACT TO THE REPAIR CENTER

3.4 Remedies for Maintenance Requests

When a Maintenance Request error occurs, the printer displays on the LCD a hexadecimal code of "NNNN" which correspond to the bit numbers assigned to error statuses as shown
in the table below.
Table 3-2. About the Maintenance Request NNNN
Bit assignment (Binary) NNNN
(Hexa- Cause Remedy
0 1 2 3 4 5 6 7 8 9 10 11 12 13-15 decimal)
The counter of waste ink used for
Replace the waste ink pads for borderless printing with new
1 0 (NA) 0 (NA) (NA) 0 0 0 (NA) (NA) (NA) (NA) (RSVD) 0001 printing margins at borderless printing
ones, and clear the counter using the Adjustment Program.
has reached the specified value.
The CR scan pass counter has reached
Replace the Ink Tube and CR motor with a new one, and
0 1 (NA) 0 (NA) (NA) 0 0 0 (NA) (NA) (NA) (NA) (RSVD) 0002 the specified value. (ink supply tube
clear the counter using the Adjustment Program.
has reached its end of life.)
The RTC backup battery becomes Replace the battery with a new one, and execute RTC
0 0 (NA) 1 (NA) (NA) 0 0 0 (NA) (NA) (NA) (NA) (RSVD) 0008
exhausted. initialization using the Adjustment Program.
Service Call Error does not occur to this product after this
message. Therefore, the customer can keep printing without
The pump counter has reached the part’s replacement. (This message will continue to appear.)
0 0 (NA) 0 (NA) (NA) 1 0 0 (NA) (NA) (NA) (NA) (RSVD) 0040
specified value. When this message appears but dot missing is not improved
after cleaning, replace the Ink System Unit and clear the life
counter using the Adjustment Program.
0 0 (NA) 0 (NA) (NA) 0 1 0 (NA) (NA) (NA) (NA) (RSVD) 0080 The date has not been set. Execute RTC initialization using the Adjustment Program.
The RTC backup battery power has
0 0 (NA) 0 (NA) (NA) 0 0 1 (NA) (NA) (NA) (NA) (RSVD) 0100 Wait until the power recovers.
temporarily dropped.
Ex. 0 0 (NA) 1 (NA) (NA) 0 1 0 (NA) (NA) (NA) (NA) (RSVD) 0088
The RTC backup battery becomes Install a battery, and execute RTC initialization using the
exhausted and the date has not been set. Adjustment Program to set date and time.
Battery voltage
Borderless printing absorber
CR life
Date not set

Unassigned
Battery exhaustion
Unassigned
Unassigned
Unassigned
Unassigned
Unassigned
Unassigned
Unassigned
Pump cap unit life
Description
NOTE : Ex): When “Maintenance Request 0088” is displayed.

As “0088” in hexadecimal means “1000 1000” in binary, you can find out the code is assigned to Bit-3 and Bit-7 referring to the above table. In this case, two
errors are occurring simultaneously. (Bit-3: battery exhaustion/ Bit-7: the date and time has not been set.)
TROUBLE SHOOTING Remedies for Maintenance Requests 67

3.5 Remedies for Service Call Error

The following tables explains the Service Call error messages and remedies.
C H E C K Make sure to check the related connectors and cables for poor
P O IN T connection or any abnormality before replacing any electrical part
as instructed in the Remedy column. If the replacement does not
solve the problem, replace the main board.
Error Code Error Name Description Remedy

1101 Life end of the Ink Tube The number of Carriage movement cycles reached the Replace the ink tube and CR Motor, and clear the counter
specified upper limit. using the Adjustment Program. (See P.122)
1125 Carriage home position detection error The printer cannot detect the Carriage home position Check the connection of the CR HP Sensor.
Check the installing position of the CR HP Sensor.
Replace the HP Sensor. (See P.125)
Check if the carriage lock functions.
1133 The CR Motor in position time-out error The CR Motor cannot be driven normally. (the carriage Clean the CR Scale.
movement is not finished.) Replace the CR Motor. (See P.122)
Replace the CR HP Sensor. (See P.125)
1135 CR Encoder check error The CR Encoder signals have a defect. Check the connection of the CR HP Sensor.
Check the connection of the CR Motor.
Replace the CR Motor. (See P.122)
1136 CR Motor Step-out error CR Motor is out of step. Clean the CR Scale.
Check the connection of the CR HP Sensor.
Check the installing position of the CR HP Sensor.
Replace the CR HP Sensor. (See P.125)
1137 CR servo parameter error The Carriage Unit is overloaded abnormally. Check if there is any foreign material at the driven section of
the Carriage Unit.
1223 PF Encoder check error The PF Encoder signals have a defect. Check the connection of the PF Encoder.
Check the connection of the PF Motor.
Replace the PF Motor. (See P.138)
TROUBLE SHOOTING Remedies for Service Call Error 68


1225 The PF Motor in position time-out error The PF Motor cannot be driven normally. (the carriage Clean the PF Scale.
movement is not finished.) Replace the PF Motor. (See P.138)
Replace the PF Scale. (See P.140)
1227 PF Motor Step-out error PF Motor is out of step. Clean the PF Scale.
Check the connection of the PF Encoder.
Check the installing position of the PF Encoder.
Replace the PF Encoder. (See P.139)
1228 PF servo parameter error The PF Motor is overloaded abnormally. Check if there is any foreign material at the driven section of
the PF Motor.
1400 Pressure failure error The Pressure Sensor does not react even the pressurizing Check the connection of the Pressure Pump Unit.
continues for the specified period of time. Check the connection of the Pressure Tubes.
Replace the Pressure Pump Unit (Pressure Motor, Pressure
Sensor). (See P.152)
1410 Pump motor drive timeover error The motor driving does not end even after the specified period Install the latest firmware.
of time has passed. Replace the Main Board Assy. (See P.105)
1430 Cartridge Holder Maintenance The life of the waste ink pad for the leakage of the Ink Replace the Ink Cartridge Holder and clear the counter using
Cartridge replacement has reached its limit. (the life is the Adjustment Program. (See P.154, P.157)
controlled by counting the times of replacing the cartridges.)
1434 Ink cover unlock error The Ink Cover cannot be opened. If there is an obstacle in front of the cover, remove it.
Check if the Ink Cover is installed properly.
Check the solenoid that locks the Ink Cover and the sensor
that detects the open/closed status of the Ink Cover.
1435 Cap HP detection error The home position of the Cap Unit cannot be detected. Check the connection of the Ink System Unit.
Replace the Ink System Unit. (See P.150)
1436 Select valve HP detection error The home position of the Pump Unit cannot be detected. Check the connection of the Ink System Unit.
1437 Cap motor drive timeover error The motor driving does not end even after the specified period Install the latest firmware.
1441 Pressure motor 1 acceleration error The revolution of the Pressure Motor does not reach the Replace the Pressure Pump Unit.
1442 Pressure motor 2 acceleration error specified speed within the specified period of time.
1443 Pressure motor 3 acceleration error


1461 Pressure motor 1 lock error The revolving speed of the Pressure Motor has decreased. Replace the Pressure Pump Unit.
1462 Pressure motor 2 lock error
1463 Pressure motor 3 lock error
1471 Pressure motor 1 reverse detection error Abnormality of the revolution of the Pressure Motor has been Replace the Pressure Pump Unit.
1472 Pressure motor 2 reverse detection error detected.
1473 Pressure motor 3 reverse detection error
1511 APG motor drive timeover error The motor driving does not end even after the specified period Install the latest firmware.
1536 Pressurizing reset failure The pressurizing cannot be reset. Replace the Pressure Pump Unit.
The Pressure Sensor remains on, even after the pressurizing
has been reset.
1700 Print position error The correct print position cannot be detected. Clean the CR Scale.
Clean the CR Encoder.
Replace the CR Scale. (See P.127)
Replace the CR Encoder Sensor. (See P.133)
Install the latest firmware.
1800 AID voltage error Due to the leak of AID current, the specified voltage cannot Clean the Flushing Box. (There’s a possibility of leaking
be achieved. through dust or accumulating ink)
Replace the AID Board (BOARD ASSY.,HEAD). (See
P.115)
2000 NVRAM error NVRAM erase or write error has occurred. Replace the Main Board Assy. (See P.105)
2002 SDRAM error SDRAM read/write error has occurred. Replace the Main Board Assy. (See P.105)
2003 BOOT program sum error Installation of the firmware has been failed. Install the firmware again.
Replace the Main Board Assy. (See P.105)
The Flash ROM has a defect. Replace the Main Board Assy. (See P.105)
3000 AC power shut-off The AC power has been shut off due to a power failure, Check the connection of the AC cable, and if there is a defect,
unplugged, power supply board failure, or main board failure correct it.
or the like. Replace the Power Supply Board Assy. (See P.107)
131B Head driver (transmission gate) overheat error The temperature of the Head Driver rises, and reaches the Check the connection of the Head FFC, and if there is
specified level. abnormality (slant connection or the like), correct it.
Replace the Printhead. (See P.147)


150C PG HP detection error The home position of the platen gap cannot be detected. Check the connection of the PG Sensor.
Replace the PG Sensor. (See P.131)
Replace the PG Sensor. (See P.126)
16A0 Cap unit status error 1 The position of the Cap Unit is wrong. Replace the Ink System Unit (Cap Unit HP Sensor). (See
P.150)
Replace the Ink System Motor.
16A1 Cap unit status error 2 The position of the Cap Unit is wrong. Replace the Ink System Unit (Cap Unit HP Sensor). (See
P.150)
Replace the Ink System Motor.
16B0 Cap HP detection retry error The Cap Unit HP sensor does not work normally. Replace the Ink System Unit (Cap Unit HP Sensor). (See
P.150)
1A23 RTC analysis error The value information on various absolute time stored on Check if the lithium battery is installed properly.
NVRAM is abnormal. Replace the Main Board Assy. (See P.105)
1A26 RTC communication error The RTC circuit on the Main Board Assy malfunctions. Turn the power Off and remove the lithium battery.
After a several seconds, reattach the battery and turn the
power back On.
If the printer recovers from the error, reset the RTC using the
Adjustment Program and set the correct date and time
1A37 Head thermistor error There is a defective connection of the Head FFC. Check the connection of the Head FFC, and if there is
abnormality (slant connection, disconnection or the like).
The Head Thermistor detects a temperature out of the Replace the Printhead. (See P.147)
specification.
The Head Thermistor has a defect.
1A38 Transistor thermistor error The transistor has a defect. Replace the Printhead. (See P.147)
The thermistor detects a temperature out of the specification.
1A39 Head error The active signal of Head error has been detected. Replace the Printhead. (See P.147)
1A40 Main board IC2 error The destination is wrong. Configure the destination again.
1A41 Head rank ID input error The information of the Head rank ID is wrong. Configure the Head rank ID again.
200A Program loading error The SDRAM has a defect. Replace the Main Board Assy. (See P.105)
The program cannot be loaded on the SDRAM.
200B Internal insufficient memory error The firmware has a defect. Install the correct firmware.
200C Servo interrupt watchdog time-out error The servo cannot be controlled. Install the correct firmware.
200D System interrupt watchdog time-out error A system failure such as CPU failure, defective cash or the Replace the Main Board Assy. (See P.105)
like has occurred.


200E Unknown NMI The CPU has detected an unknown NMI. Replace the Main Board Assy. (See P.105)
FXXX CPU-related error The firmware has a defect. Install the correct firmware.
The Main Board Assy is broken. Replace the Main Board Assy. (See P.105)

3.6 Remedies for Print Quality Troubles

This section provides troubleshooting of print quality troubles classifying them by observed symptom.
Symptom Description Remedy/Points to be checked

Dot missing The nozzles has been clogged with ink, and the dot missing has occurred. Clean the nozzles as follows:
1. Run a manual head cleaning using the operation panel or the printer driver.
2. Run a power cleaning cycle using the operation panel.
Replace the Printhead. (See P.147)
Ink cannot be fired normally due to a failure of the parts listed on the right column. Inspect the following parts, and correct/replace it if there is abnormality.
The pump of the Ink System Unit. (See P.150)
The tube of the pump is disconnected.
The tube of the pump is pressed flat.
The tube of the pump is broken.
The cleaning blade of the Ink System Unit
A foreign material is stuck on the blade or the blade is broken.
There is something wrong with the connection of the ink cartridge, ink holder,
tube, damper, and printhead.
The head FFC is not connected correctly.
WIPER, CLEANER ASSY., ASP. (See P.150)
Printhead. (See P.147)
Main Board Assy. (See P.105)
Ink smear (printed area) The paper is contaminated by ink smear in the paper feed path. Check the PF roller for ink smudges, and clean it if any dirt is observed.
Paper is rubbed against the printhead. Widen the platen gap.
If the smear occurs the leading/posterior edge, the paper may touch the Printhead Widen the top and bottom margins.
due to the deformation resulted from the high duty printing.
The paper is not fed smoothly due to the lack of its strength. Change the setting of Ink Sucking to a higher level using the Control Panel.
This smear occurs because the paper on which ink dries slowly is used. Change the setting of Ink Drying Time using the Control Panel.
There is a foreign material or dirt absorbing ink around the Printhead. Check around the Printhead for a dirt or foreign material, and remove it if any.
TROUBLE SHOOTING Remedies for Print Quality Troubles 73

Symptom Description Remedy/Points to be checked

Ink smear (backside) Paper is curled or creased. Change the paper with a new one.
The backside of the paper is contaminated by ink smear in the paper feed path. Check the platen and PF roller for ink smudges, and clean them if any dirt is
observed.
C A U T IO N
If the PAPER SIZE CHECK in the PRINTER SETUP menu has been
set to OFF, the printer will print on the platen which results in the ink
smear, so be careful.
The waste ink pads for borderless printing are not securely attached and Check the waste ink pads for borderless printing and reattach them correctly if
contaminating paper. there is abnormality.
Horizontal banding Paper setting made in the printer driver is wrong. Correct the paper setting of the printer driver.
There is something wrong with paper feeding. Carry out the PF Adjustment. (See P.186)
Check the PF Scale for scratch, contamination, and correct it if any.
Check the PF Encoder for contamination, and clean it if needed.
Replace the PF Encoder Sensor. (See P.139)
The printhead has not been adjusted properly. Carry out the Printhead Slant Adjustment (PF) (See P.188) and Printhead Slant
Adjustment (CR) (See P.190).
The PF belt’s tension is not proper. Adjust the PF Timing Belt. (See P.175)
The parameter settings of the NVRAM may be incorrect if the banding occurs right Import the NVRAM parameters from the former Main Board Assy.
after replacing the Main Board Assy.
The Printhead has a defect. Replace the Printhead. (See P.147)
Vertical banding Adjustments have not been carried out properly. Carry out the Auto Bi-D (See P.223) and the Auto Uni-D adjustments (See P.224).
The carriage unit cannot move smoothly. Check the CR Timing Belt and the Drive Pulley for a defect.
Check the CR motor is correctly installed and correct it if there is abnormality.
PG Misalignment Since the PG is not adjusted correctly, ink smear occurs or the print becomes light. Perform the PG Adjustment. (See P.200)
TROUBLE SHOOTING Remedies for Print Quality Troubles 74

CHAPTER
4
DISASSEMBLY & ASSEMBLY
EPSON Stylus Pro 11880/11880C Revision B
4.1 Overview 4.1.1 Precautions

Before starting the disassembly or reassembly of the product, read the following
This chapter describes procedures for disassembling the main components of EPSON
precautions given under the headings “WARNING” and “CAUTION”.
Stylus Pro 11880/11880C. Unless otherwise specified, disassembled units or
components can be reassembled by reversing the disassembly procedure. When the Front Cover is opened, a safety-interlock mechanism
W A R N IN G
WARNING causes the CR motor and the PF motor to stop. Never disable
Procedures which, if not strictly observed, could result in personal injury are the interlock function for operator protection.
described under the heading “WARNING”. This printer is equipped with a lithium battery. When handling
the lithium battery, the following precautions should be
CAUTION
followed.
“CAUTION” signals a precaution which, if ignored, could result in damage to
• When replacing the battery, replace only with a specified
equipment.
type of battery. Using a different type of battery may cause
CHECK POINT excess heat or explosion.
Important tips for procedures are described under the heading “CHECK POINT”. • Dispose of used batteries according to manufacture’s
REASSEMBLY instructions and local regulations. Contact your local
If the assembly procedure is different from the reversed disassembly procedure, government agency for information about battery disposal
the correct procedure is described under the heading “REASSEMBLY”. and recycling.
• When disposing of the battery, be sure to securely cover its
ADJUSTMENT (+) end with tape to prevent combustion or explosion.
Any adjustments required after reassembly of components or parts are described • Do not recharge the battery.
under the heading “ADJUSTMENT REQUIRED”. Be sure to perform the • Do not use the battery if it is discolored or damaged, or if any
specified adjustments with reference to Chapter 5 “ADJUSTMENT”. leakage of electrolyte is observed.
When you have to remove any parts or components that are not described in this • Do not dismantle, solder or heat the battery. Doing so could
chapter, refer to “7.2 Parts List” (p245) in the Appendix. result in leakage of electrolyte, heat generation, or explosion.
• Do not heat the battery or dispose of it in fire.
• If the electrolyte leaked from the battery contacts with your
skin or gets into your eyes, rinse it off with clean water and
see a doctor immediately.
The power switch is installed on the secondary side of the
power circuit, so power is always supplied unless the power
cord is unplugged. Unless otherwise stated, be sure to unplug
the power code before disassembling or assembling the printer
to prevent electric shock and damage to the circuit.
DISASSEMBLY & ASSEMBLY Overview 76

W A R N IN G Always wear gloves for disassembly and reassembly to avoid C A U T IO N When reassembling the printer, make sure to route the FFCs
injury from sharp metal edges. and other cables as specified in this chapter. Failure to do so
If ink gets in your eye, flush the eye with fresh water and see a may cause an unexpected contact of the cables with sharp metal
doctor immediately. edges, or lead to lower the noise immunity.
Never touch the ink or wasted ink with bare hands. If ink comes When the printer has to be operated with the covers removed,
into contact with your skin, wash it off with soap and water take extra care not to get your fingers or clothes caught in
immediately. If irritation occurs, contact a physician. moving parts.
When you have to remove any parts or components that are
provided as after-service-parts but are not described in this
C A U T IO N Make sufficient work space for servicing. chapter, carefully observe how they are installed and make
Locate the printer on a stable and flat surface. sure to remember it before removing them.
The ink-path-related components or parts should be firmly and The cutter blade is razor-sharp. Be especially careful when
securely reinstalled on the printer to prevent the ink from handling the cutter.
leakage. Carbide blade employed for the cutter blade is hard but brittle.
Use only recommended tools for disassembly, assembly or Be careful not to hit it against metal parts of the printer as it
adjustment of the printer. can be easily damaged.
When using compressed air products; such as air duster, for When you removed any parts (especially cables) that are
cleaning during repair and maintenance, the use of such secured with acetate tape or two-sided tape, be sure to reinstall
products containing flammable gas is prohibited. and secure them with the tape as exactly the same as they were.
Apply lubricants and adhesives as specified. Disassembling the frame and some components of the printer is
Be careful not to soil the printer or the floor with the leaked ink prohibited because they are assembled with precise
when removing the ink-path-related components or parts. measurements in 1/100 mm unit at the factory.
Spread a sheet of paper or cloth on the floor in advance.
Do not touch electrical circuit boards with bare hands as the
elements on the board are so sensitive that they can be easily
damaged by static electricity. If you have to handle the boards
with bare hands, use static electricity discharge equipment such
as anti-static wrist straps.
When reassembling the printer, make sure to connect the
connectors of the electric components or parts correctly and
securely. Use extreme care when connecting FFCs (flexible flat
cables). Improper connection of the FFCs, such as inserting
them diagonally into the connectors, could cause short-
circuiting and lead to breakdown of the electric elements on the
boards.

4.1.2 Orientation Definition 4.1.3 Recommended Tools

The terms used for indicating the orientation/direction throughout this chapter are as To protect this product from damage, use the tools indicated in the following table.
follows.
Table 4-1. Tools
Up Name Epson Part Number Note
Phillips screwdriver, No. 1 Commercially available ---
Phillips screwdriver, No. 2 Commercially available ---
Rear
Hexagonal Box driver Commercially available 5 mm
Hexagonal wrench Commercially available 3 mm
Long-nose pliers Commercially available ---
Tweezers Commercially available ---
Nipper Commercially available ---
Left
Right
Front
Down
Figure 4-1. Orientation Definition

4.2 Disassembly Flowchart

CONSUMABLES/ACCESSORIES
START
See “4.3.1.2 Unlocking the See “4.3.2.2 Maintenance Tank See “4.3.2.5 Auto Take-up Reel See “4.3.2.6 Paper Eject Support
Carriage Unit (p84)” See “4.3.2.1 Ink Cartridge (p85)” (p86)” See “4.3.2.3 Cutter (p87)” See “4.3.2.4 Spindle (p88)” (p91)”
Unit (p89)”
HOUSING
START
See “4.3.1.2 Unlocking the See “4.3.3.2 Right Holder Cover See “4.3.3.3 Left Holder Cover “ 4.3.2.2 Left Maintenance Tank See “4.3.3.10 Front Cover (p101)” See “4.3.2.4 Spindle (p88)”
Carriage Unit (p84)” See “4.3.3.8 Paper Guide (p99)”
(p93)” (p94)” (p86)”
“ 4.3.2.2 Right Maintenance Tank See “4.3.3.3 Left Holder Cover See “4.3.3.7 Rear Cover (p98)”
(p86)” “Control Panel (p92)”
(p94)”
See “4.3.3.1 Control Panel (p92)” See “4.3.2.4 Spindle (p88)”
See “4.3.3.2 Right Holder Cover See “4.3.3.5 Left Side Cover (p96)”
(p93)”
See “4.3.2.4 Spindle (p88)” See “4.3.3.7 Rear Cover (p98)”
See “4.3.3.4 Right Side Cover See “4.3.3.12 Left Front Cover
(p95)” Sensor (p104)”
“ 4.3.2.2 Left Maintenance Tank

(p86)” See “4.3.3.7 Rear Cover (p98)”
See “4.3.3.3 Left Holder Cover See “4.3.3.11 Right Front

(p94)” Cover Sensor (p102)”
See “4.3.3.5 Left Side Cover (p96)”
See “4.3.3.6 Top Cover (p97)” See “4.3.3.9 Roll Top Cover
DISASSEMBLY & ASSEMBLY Disassembly Flowchart 79

ELECTRIC CIRCUIT COMPONENTS
START
See “4.3.1.2 Unlocking the “ 4.3.2.2 Left Maintenance Tank

Carriage Unit (p84)” See “4.3.2.4 Spindle (p88)” (p86)”
“ 4.3.2.2 Right Maintenance Tank See “4.3.3.3 Left Holder Cover

(p86)” See “4.3.3.7 Rear Cover (p98)” (p94)”
See “4.3.3.1 Control Panel (p92)” See “4.3.4.1 Main Board Assy See “4.3.4.2 Power Supply Board See “4.3.4.3 Inlet Assy (p108)” See “4.3.2.4 Spindle (p88)”
(p105)” Assy (p107)”
(p93)”
See “4.3.4.8 Left LED Board See “4.3.4.6 Sub Board Assy;
See “4.3.2.4 Spindle (p88)” See “4.3.2.1 Ink Cartridge (p85)” C (p112)”
(p114)”
See “4.3.3.4 Right Side Cover See “4.3.3.7 Rear Cover (p98)”
(p95)”
“ 4.3.2.2 Left Maintenance Tank See “4.3.4.5 Sub Board See “4.3.4.7 Right LED Board See “4.3.7.5 Left Ink Cartridge
(p86)” See “4.3.3.7 Rear Cover (p98)” See “4.3.4.9 AID Board (BOARD Holder (p157)”
Assy; B (p111)” (p113)”
See “4.3.3.3 Left Holder Cover See “4.3.4.11 Sub Board

(p94)” See “4.3.2.1 Ink Cartridge (p85)” Assy; E (p118)”
See “4.3.3.5 Left Side Cover (p96)” See “4.3.7.4 Right Ink Cartridge
Holder (p154)”
See “4.3.3.6 Top Cover (p97)” See “4.3.4.10 Sub Board Assy; D
(p116)”
See “4.3.4.4 Sub Board Assy

(p109)”

CARRIAGE MECHANISM
START
See “4.3.1.2 Unlocking the

Carriage Unit (p84)”
“ 4.3.2.2 Right Maintenance Tank

(p86)”
See “4.3.3.1 Control Panel (p92)”
See “4.3.3.2 Right Holder Cover

(p93)”
See “4.3.2.4 Spindle (p88)”
See “4.3.3.4 Right Side Cover

(p95)”
“ 4.3.3.2 Left Maintenance Tank See “4.3.5.3 CR HP Sensor

(p93)” See “4.3.4.9 AID Board (BOARD
(p125)”
See “4.3.3.3 Left Holder Cover See “4.3.7.2 Ink System

(p94)” Unit (p150)”
See “4.3.3.5 Left Side Cover (p96)” See “4.3.5.4 PG Motor (p126)”
See “4.3.3.6 Top Cover (p97)” See “4.3.5.2 CR Motor (p122)”
See “4.3.5.2 CR Motor (p122)” See “4.3.5.5 CR Scale (p127)”
See “4.3.5.1 CR Belt (p120)” See “4.3.7.1 Printhead (p147)”
See “4.3.7.2 Ink System Unit

(p150)” See “4.3.5.6 Carriage Unit (p129)”
See “4.3.5.5 CR Scale (p127)” See “4.3.5.10 Paper Width Sensor See “4.3.5.7 PG HP Sensor See “4.3.5.8 CR Encoder Sensor See “4.3.5.9 Cutter Solenoid
(p135)” (p131)” (p133)” (p134)”

PAPER FEED MECHANISM
START

Carriage Unit (p84)” See “4.3.3.10 Front Cover (p101)”
(p86)”

(p86)” See “4.3.3.8 Paper Guide (p99)”
(p94)”
See “4.3.3.1 Control Panel (p92)” See “4.3.6.8 Paper Eject Roller See “4.3.2.4 Spindle (p88)”
Assy (p145)”
(p93)” See “4.3.6.1 Suction Fan (p137)”
See “4.3.2.4 Spindle (p88)” See “4.3.6.2 PF Motor (p138)” See “4.3.6.3 PF Encoder Sensor See “4.3.6.4 PF Scale (p140)”
(p139)”
See “4.3.3.4 Right Side Cover

(p95)”
“ 4.3.2.2 Left Maintenance Tank See “4.3.6.9 Lever Lock

(p86)” Solenoid (p146)”
See “4.3.3.3 Left Holder Cover

(p94)”
See “4.3.3.5 Left Side Cover (p96)”
See “4.3.3.6 Top Cover (p97)”
See “4.3.6.5 Paper Thickness See “4.3.6.6 P Rear Sensor See “4.3.6.7 Ink Mark Sensor
Sensor 1 and 2 (p141)” (p142)” (p143)”

INK SYSTEM MECHANISM
START

Carriage Unit (p84)” See “4.3.2.4 Spindle (p88)” (p86)”

(p86)” See “4.3.3.7 Rear Cover (p98)” (p94)”
See “4.3.3.1 Control Panel (p92)” See “4.3.7.3 Pressure Pump Unit See “4.3.2.4 Spindle (p88)”
(p152)”
(p93)”
See “4.3.2.4 Spindle (p88)” See “4.3.2.1 Ink Cartridge (p85)”
See “4.3.3.4 Right Side Cover See “4.3.3.7 Rear Cover (p98)”
(p95)”
“ 4.3.2.2 Left Maintenance Tank See “4.3.7.8 WIPER, CLEANER See “4.3.7.5 Left Ink Cartridge
(p86)” See “4.3.3.7 Rear Cover (p98)” See “4.3.4.9 AID Board (BOARD ASSY., ASP (p164)” Holder (p157)”
See “4.3.3.3 Left Holder Cover See “4.3.7.2 Ink System Unit See “4.3.7.7 Left Cover Sensor/
(p94)” See “4.3.2.1 Ink Cartridge (p85)” Solenoid (p162)”
(p150)”
See “4.3.3.5 Left Side Cover (p96)” See “4.3.7.4 Right Ink Cartridge
Holder (p154)”
See “4.3.3.6 Top Cover (p97)” See “4.3.7.6 Right Cover Sensor/
Solenoid (p160)”
See “4.3.7.1 Printhead (p147)”

4.3 Disassembly and Assembly Procedure

This section describes procedures for disassembling the components allowed to be
disassembled. Unless otherwise specified, disassembled units or components can be
reassembled by reversing the disassembly procedure.
4.3.1 Basic Operations

4.3.1.1 Protective Metal Plate Protective Metal Plate Protective Metal Plate
1. Open the Front Cover.

2. Turn the screws that secure the Printhead.
3. Slightly lift the plates, and pull them out toward you.
Front Cover
Figure 4-2. Removing Protective Metal Plate
4.3.1.2 Unlocking the Carriage Unit

1. Turn the printer ON while holding down the [Pause], [Right], and [Down] buttons.
The printer enters into the serviceman mode.
2. Select [SELF TESTING] - [Test] - [Cap UnCap] - [UnCap].
3. Press the [Enter] button and wait until the carriage moves to the left side of the
mechanism.
4. Open the Front Cover. (Otherwise, the Carriage Unit will return to the home
position and will be locked again in the next step.)
5. Power the printer off.
DISASSEMBLY & ASSEMBLY Disassembly and Assembly Procedure 84

4.3.2 Consumables/Accessories
4.3.2.1 Ink Cartridge
1. Turn the printer ON.
2. Press the [Ink Cover Open] button to open the Ink Cover.
3. Push in the ink cartridges to pop them out, and remove them.
C A U T IO N Be sure to turn the printer OFF when you proceed to the next
disassembly procedure. Ink Cartridges
[Ink Cover Open] button
Figure 4-3. Removing the Ink Cartridges

4.3.2.2 Maintenance Tank

Center Maintenance Tank
1. Curl your fingers around the grip of the Maintenance Tank, and pull the tank out.
C H E C K The printer has three Maintenance Tanks.

P O IN T
Left Maintenance Tank
Right Maintenance Tank
Figure 4-4. Removing the Maintenance Tank

4.3.2.3 Cutter
Step 4-1 Step 4-2
2. Select [MAINTENANCE] - [CUTTER REPLACEMENT].
The Carriage Unit moves to the position for cutter replacement.
Lever
4. While lightly pressing the side pin, turn the lever in the direction indicated in the
figure. See Figure 4-5.
5. Remove the Cutter. See Figure 4-6.
Figure 4-5. Unlocking the Cutter
Cutter
Figure 4-6. Removing the Cutter

4.3.2.4 Spindle
1. Open the Roll Top Cover.
2. Remove the Spindle.
Roll Top
Cover
Spindle
Figure 4-7. Removing the Spindle

4.3.2.5 Auto Take-up Reel Unit Lock

1. Unlock the left movable unit, and remove the paper roll. See Figure 4-8.
Movable Unit
2. Disconnect the drive unit connector from the rear of the printer. See Figure 4-9.
3. Release the cable from the cable retainers.
Paper Roll
Figure 4-8. Removing the Paper Roll
Cable retainer
Connector
Figure 4-9. Disconnecting the Connector/Releasing the Cable

4. Remove the two screws, and remove the drive unit. See Figure 4-10.
Drive Unit
5. Remove the two screws, and remove the mounting hardware that secures the
movable unit. See Figure 4-11.
6. Lift the movable unit to remove it.
Screw
Figure 4-10. Removing the Auto Take-up Reel Unit (drive unit)
Movable Unit
Mounting Hardware
Screw
Figure 4-11. Removing the Auto Take-up Reel Unit (movable unit)

4.3.2.6 Paper Eject Support

1. Press in the both sides of the Paper Eject Support, and remove it.
Paper Eject Support
Figure 4-12. Removing the Paper Eject Support

4.3.3 Housing
4.3.3.1 Control Panel Control Panel
1. Unlock the Carriage Unit. (p84)

3. Put your hand inside the housing to release the three fixing springs, and remove
the Control Panel. See Figure 4-13.
4. Disconnect the FFC from the Control Panel. See Figure 4-14.
Fixing Spring
Figure 4-13. Removing the Control Panel
FFC
Control Panel
Figure 4-14. Disconnecting the FFC

4.3.3.2 Right Holder Cover

2. Press the [Ink Cover Open] button on the Right Ink Cartridge Holder to open the
Ink Cover.
3. Turn the printer OFF.
4. Remove the two screws that secure the Right Holder Cover.
A) Silver, Phillips Binding S-Tite M3 x 6: two pieces Right Holder Cover
When removing the screws, insert a screwdriver while holding the A A

C H E C K
P O IN T Ink Cover.
5. Remove the Right Holder Cover.
Figure 4-15. Removing the Right Holder Cover

4.3.3.3 Left Holder Cover

2. Press the [Ink Cover Open] button on the Left Ink Cartridge Holder to open the Ink
Cover.
4. Remove the two screws that secure the Left Holder Cover.
Left Holder Cover
A) Silver, Phillips Binding S-Tite M3 x 6: two pieces
A A
C H E C K When removing the screws, insert a screwdriver while holding the
P O IN T Ink Cover.
5. Remove the Left Holder Cover.

Figure 4-16. Removing the Left Holder Cover

4.3.3.4 Right Side Cover

- Right rear -
1. Unlock the Carriage Unit and move the unit to the center. (p84) B
2. Remove the Right Maintenance Tank. (p86)
3. Remove the Control Panel. (p92)
4. Remove the Right Holder Cover. (p93)
5. Remove the Spindle. (p88)
B
6. Pull the Paper Lever toward the front.
7. Remove the two screws that secure the grip of the Paper Lever, and remove the
grip. B
A) Silver, Phillips Pan Washer P-Tite M3 x 12: two pieces

B
8. Remove the eight screws that secure the Right Side Cover.
B) Silver, Phillips Pan Washer S-Tite M4 x 8: four pieces
Paper Lever
C) Silver, Phillips Binding P-Tite M4 x 12: two pieces
D) Silver, Phillips Flat P-Tite M4 x 12: two pieces A
D
9. Remove the Right Side Cover. A Right Side Cover
Figure 4-17. Removing the Right Side Cover

4.3.3.5 Left Side Cover

- Left rear - A
1. Remove the Left Maintenance Tank. (p86)
2. Remove the Left Holder Cover. (p94)
5. Remove the eight screws that secure the Left Side Cover. A
A) Silver, Phillips Pan Washer S-Tite M4 x 8: four pieces
B) Silver, Phillips Binding P-Tite M4 x 12: two pieces
C) Silver, Phillips Flat P-Tite M4 x 12: two pieces A
6. Remove the Left Side Cover.

A
Left Side Cover C
Figure 4-18. Removing the Left Side Cover

4.3.3.6 Top Cover

Left Spindle Guide Right Spindle Guide
1. Unlock the Carriage Unit and move the unit to the center. (p84)
4. Remove the Right Holder Cover. (p93) A
A A
A
5. Remove the Spindle. (p88) A
A
6. Remove the Right Side Cover. (p95)
7. Remove the Left Maintenance Tank. (p86) Figure 4-19. Removing the Right/Left Spindle Guides

B Top Cover B
9. Remove the Left Side Cover. (p96)
10. Remove the three screws that secure the Right Spindle Guide, and remove the
Right Spindle Guide. See Figure 4-19.
A) Silver, Phillips Binding S-Tite M4 x 8: three pieces B B
11. Remove the three screws that secure the Left Spindle Guide, and remove the Left
Spindle Guide. See Figure 4-19.
A) Silver, Phillips Binding S-Tite M4 x 8: three pieces
Figure 4-20. Removing the Top Cover
12. Remove the four screws that secure the Top Cover, and remove the Top Cover.
See Figure 4-20.
B) Silver, Phillips Binding Tooth Washer S-Tite M4 x 8: four pieces

4.3.3.7 Rear Cover

Rear Cover
2. Remove the five screws on the interface and on the AC inlet.
A) Silver, hex socket screws: two pieces
B) Silver, Phillips Binding S-Tite M3 x 6: three pieces
3. Remove the 15 screws that secure the Rear Cover.
C) Silver, Phillips Binding S-Tite M4 x 6: 15 pieces
4. Remove the Rear Cover.
A
B
C
Figure 4-21. Removing the Rear Cover (from the rear)
Rear Cover
Figure 4-22. Removing the Rear Cover (from the top)

4.3.3.8 Paper Guide

1. Open the Front Cover. Tab of the main unit
2. Remove the left and right screws that secure the Paper Guide.
A) Black, Truss S-Tite M4 x 5: four pieces
The edge of the
3. Lift the Paper Guide to release its edges from the main unit, and remove the Paper Paper Guide is on
Guide. the metal frame.
Paper Guide
A A
A A
Paper Guide
Figure 4-23. Removing the Paper Guide

4.3.3.9 Roll Top Cover

- Left side - - Right side -
2. Remove the Right Maintenance Tank. (p86) B
B
Roll Top Cover
10. Remove the three screws that secure the Right Spindle Holder.
B) Silver, Phillips Binding P-Tite M4 x 8: one piece
11. Remove the Right Spindle Holder toward inside.
12. Remove the three screws that secure the Left Spindle Holder.
- Upper left - Left Spindle Holder - Upper right - Right Spindle Holder
C A U T IO N When removing the Left Spindle Holder at the next step, make sure
to hold the Roll Top Cover with your hand to prevent it from
dropping off. A
A A
A
13. Remove the Left Spindle Holder toward inside, and remove the Roll Top Cover.
Figure 4-24. Removing the Roll Top Cover

4.3.3.10 Front Cover

1. Remove the left and right screws (two each) that secure the Front Cover, and
Front Cover
remove the Front Cover.
A) Silver, Phillips Pan Washer Sems Machine Screw, M4 x 6: four pieces
C A U T IO N Remove the screws while holding the Front Cover with your hand,
or it may drop off.
A A A A
Figure 4-25. Removing the Front Cover

4.3.3.11 Right Front Cover Sensor

- Right rear -
7. Remove the Rear Cover. (p98)
CN65
8. Disconnect the cable from connector CN65 on the Main Board Assy.
9. Release the cable from the cable retainers shown in the figure.
Main Board Assy Cable retainer
- Right side -
Cable retainer
Figure 4-26. Releasing the Cable

10. Remove the two screws, and remove the Right Front Cover Sensor.
- Right front -
Right Front Cover Sensor
Figure 4-27. Removing the Right Front Cover Sensor

4.3.3.12 Left Front Cover Sensor

6. Disconnect the cable from connector CN64 on the Main Board Assy. See Figure
4-28.
7. Release the cable from the cable retainers shown in the figure. See Figure 4-28,
4-29.
8. Remove the two screws, and remove the Left Front Cover Sensor. See Figure Cable retainer
4-30. Figure 4-29. Releasing the Cable (from the left)
- Left front -
Left Front Cover Sensor
CN64
Main Board Assy
Cable retainer
Figure 4-28. Releasing the Cable (from the rear)
Figure 4-30. Removing the Left Front Cover Sensor

4.3.4 Electric Circuit Components CN12 CN18

CN38 CN40 CN1 CN17 CN19 CN25 CN23 CN26 CN24
4.3.4.1 Main Board Assy
1. Remove the Spindle. (p88) CN39
CN11 CN16
CN41
2. Remove the Rear Cover. (p98) CN15
CN28 CN30 CN66
CN22 CN14
3. Disconnect the all cables and FFCs from the Main Board Assy. See Figure 4-31. CN29 CN31
CN34
CN13
Be extremely careful not to insert FFCs at an angle in connectors. CN65 CN64
C A U T IO N
CN35 CN48 CN508
Doing so may cause serious damage to the terminals inside the
connectors, and it can lead to big trouble of the circuit components.
CN20
CN21
The connector number that corresponds to the FFC is written on its
surface as shown. Make sure to connect the FFCs to their correct
connectors.
Figure 4-31. Disconnecting the Cables/FFCs from the Main Board Assy
4. Remove the 11 screws that secure the Main Board Assy, and remove the Main
Board Assy. See Figure 4-32.
A) Silver, Phillips Pan Washer M3 x 6: 11 pieces
C A U T IO N A Main Board Assy provided as a service part comes with a lithium

battery installed on the board. Because of this, keep the board from Main Board Assy A
contact with any electrically conductive materials. Especially,
putting the solder side directly on an electrically conductive surface Figure 4-32. Removing the Main Board Assy
must be avoided.

Connector assignment: Connector No. Color Destination

CN66 Yellow Pressure Sensor
Connector No. Color Destination
CN508 (FFC) AID Board (BOARD ASSY.,HEAD)
CN1 White Power Supply Board Assy (CN301)
CN11 White Relay cable (CR Motor)
A D J U S T M E N T Be sure to refer to Chapter 5 “Adjustment” (see p165) and perform
CN12 White Relay cable (PF Motor) R E Q U IR E D
specified adjustments after replacing the Main Board Assy.
CN13 Black Pressure Pump Unit
CN14 Red Pressure Pump Unit
CN15 Yellow Pressure Pump Unit
CN16 Blue Pressure Pump Unit
CN17 White Relay cable (Ink System Unit)
CN18 Black Relay cable (Ink System Unit)
CN19 Red Relay cable (PG Motor)
CN20 (FFC) Sub Board Assy (CN1)
CN23 (FFC) Sub Board Assy; B (CN1)
CN24 (FFC) Sub Board Assy; C (CN1)
CN25 (FFC) Sub Board Assy; D (CN1)
CN26 (FFC) Sub Board Assy; E (CN1)
CN28 Red Relay cable (Suction Fan)
CN29 Yellow Relay cable (Suction Fan)
CN30 Black Relay cable (Suction Fan)
CN31 Blue Relay cable (Suction Fan)
CN34 Black Relay cable (Lever Lock Solenoid)
CN35 White Radiating Fan
CN38 Black Pressure Pump Unit
CN39 Red Pressure Pump Unit
CN40 Yellow Pressure Pump Unit
CN41 Blue Pressure Pump Unit
CN48 (FFC) Control Panel
CN64 White Left Front Cover Sensor
CN65 Black Right Front Cover Sensor

4.3.4.2 Power Supply Board Assy

W A R N IN G When removing the Power Supply Board Assy, do not start the
work immediately after disconnecting the AC cable. Wait for at
least five minutes for the electrolytic capacitor to finish discharging
residual charges.
CN301
2. Remove the Rear Cover. (p98) CN001
3. Disconnect the all cables from the Power Supply Board Assy.
4. Remove the nine screws that secure the Power Supply Board Assy, and remove the
Power Supply Board Assy.
A) Silver, Phillips Pan Washer M3 x 6: nine pieces Power Supply Board Assy A
A D J U S T M E N T Be sure to refer to Chapter 5 “Adjustment” (see p165) and perform Figure 4-33. Removing the Power Supply Assy
R E Q U IR E D
specified adjustments after replacing the Power Supply Board Assy.
Connector assignment:

CN001 White Inlet Assy
CN301 White Main Board Assy (CN1)

4.3.4.3 Inlet Assy Power Supply Board Assy

2. Remove the Rear Cover. (p98) Cable retainer Inlet Assy
3. Disconnect the cables from connector CN001 on the Power Supply Board Assy.
A
4. Release the cables from the cable retainer.
5. Remove the screw that secures the grounding terminal, and remove the grounding
terminal.
A) Silver, Phillips Washer + Tooth Washer M4 x 8: one piece
B
6. Remove the screw that secures the Inlet Assy, and remove the Inlet Assy.
B) Silver, Phillips Pan Washer M4 x 8: one piece CN001
Figure 4-34. Removing the Inlet ASSY

4.3.4.4 Sub Board Assy

CR Cover FFC Screw
4. Remove the Right Holder Cover. (p93) Hook
6. Remove the Right Side Cover. (p95) Cable retainer

10. Remove the Top Cover. (p97) Figure 4-35. Removing the CR Cover
11. Remove the cable retainer, and release the FFC.
12. Loosen the screw that secures the CR Cover.
13. Lift the right side of the CR Cover to disengage the left hook, and remove the CR
Cover.

14. Disconnect the all cables and FFCs from the Sub Board Assy.
15. Remove the screw, and remove the grounding terminal.
Sub Board Assy
A) Silver, Phillips Binding Machine Screw M3 x 14: one piece
CN9 CN10 CN13 CN4
16. Remove the three screws, and remove the Sub Board Assy.
B
B) Silver, Phillips Binding P-Tite M3 x 6: three pieces
B
CN8
CN1 (FFC) Main Board Assy (CN20)
B
CN2 (FFC) Main Board Assy (CN21) A
CN3 (FFC) Main Board Assy (CN22) CN12 CN7 CN3 CN2 CN1 CN5
CN4 (FFC) Printhead
CN5 (FFC) Printhead
CN7 White Cutter Solenoid
Figure 4-36. Removing the Sub Board Assy
CN8 (FFC) Ink Mark Sensor
CN9 White CR Encoder Sensor
CN10 Red Paper Width Sensor
CN12 Black PG HP Sensor
CN13 Yellow CR HP Sensor

R E Q U IR E D
specified adjustments after replacing the Sub Board Assy.

4.3.4.5 Sub Board Assy; B

- Right side -
1. Unlock the Carriage Unit and move the unit to the center. (p84) CN6
A
4. Remove the Right Holder Cover. (p93) CN1
CN12
CN3
A
7. Disconnect the all cables and FFCs from the Sub Board Assy; B. A
8. Remove the four screws, and remove the Sub Board Assy; B.
CN5
A) Silver, Pan Washer S-Tite M3 x 8: four pieces CN4
CN7
A CN2
Sub Board Assy; B
Connector No. Color Destination Figure 4-37. Removing the Sub Board Assy; B
CN2 (FFC) Maintenance Tank
CN3 Red Paper Thickness Sensor 1
CN4 Yellow Paper Thickness Sensor 2
CN5 (FFC) P Rear Sensor
CN6 White Ink System Unit
CN7 Black Ink System Unit

4.3.4.6 Sub Board Assy; C

- Left side -
CN4
2. Remove the Left Holder Cover. (p94) A
3. Remove the Spindle. (p88) CN1

5. Disconnect the all cables and FFCs from the Sub Board Assy; C. A A
6. Remove the four screws, and remove the Sub Board Assy; C.
A) Silver, Pan Washer S-Tite M3 x 8: four pieces
CN2
CN3 A Sub Board Assy; C


Figure 4-38. Removing the Sub Board Assy; C
CN4 White PF Encoder Sensor

4.3.4.7 Right LED Board

- Right front - Acetate tape Right LED Board
A
4. Remove the Right Holder Cover. (p93) A
FFC
7. Remove the acetate tape, and disconnect the FFC from the Right LED Board.
8. Remove the two screws that secure the Right LED Board.
Hook
9. Lift the Right LED Board to disengage the hook, and remove the Right LED
Board. Figure 4-39. Removing the Right LED Board

4.3.4.8 Left LED Board

- Left front - Left LED Board FFC
A
A
5. Disconnect the FFC from the Left LED Board.
6. Remove the two screws that secure the Left LED Board.
7. Lift the Left LED Board to disengage the hook, and remove the Left LED Board.
Hook
Figure 4-40. Removing the Left LED Board

4.3.4.9 AID Board (BOARD ASSY.,HEAD)

A A
7. Remove the four screws that secure the AID Board Box, and remove the AID
Board Box. See Figure 4-41. A A
A) Silver, Phillips Binding S-Tite M3 x 6: Four pieces

8. Disconnect the all cables and FFCs from the AID Board. See Figure 4-42. AID Board Box
9. Remove the three screws that secure the AID Board, and remove the AID Board.
Figure 4-41. Removing the AID Board Box
A) Silver, Phillips Binding S-Tite M3 x 6: Three pieces

R E Q U IR E D AID Board
specified adjustments after replacing the AID Board.
A
Figure 4-42. Removing the AID Board

4.3.4.10 Sub Board Assy; D Acetate Tape CN9 CN8

CN7
7. Remove the Ink Cartridges. (p85)
9. Remove the Right Ink Cartridge Holder Unit. ( See “4.3.7.4 Right Ink Cartridge
Holder (p154)”)
Figure 4-43. Disconnecting the Cables
10. Disconnect the all cables and FFCs from the Sub Board Assy; D. See Figure 4-43.
11. Remove the acetate tape attached on the CSIC Reinforcing Plate.
12. Remove the four screws that secure the CSIC Reinforcing Plate, and remove the C
CISC Reinforcing Plate A
CSIC Reinforcing Plate. See Figure 4-44. B
A
A) Silver, Phillips Binding P-Tite M3x12: four pieces
C
13. Remove the four screws that secure the CSIC Cover, and remove the CSIC Cover. A
B) Silver, Phillips Binding P-Tite M3x6: two pieces A

C) Silver, Phillips Binding S-Tite M3x6: two pieces
B
CISC Cover
Figure 4-44. Removing the CSIC Reinforcing Plate and CSIC Cover

14. Release the 15 tabs that secure the Sub Board Assy; D, and remove the Sub Board
Assy; D.
Sub Board Assy; D Tab
Figure 4-45. Removing the Sub Board Assy; D

4.3.4.11 Sub Board Assy; E

1. Remove the Left Maintenance Tank. (p86) Acetate tape CN9 CN8

CN7
7. Remove the Left Ink Cartridge Holder Unit. ( See “4.3.7.5 Left Ink Cartridge
Holder (p157)”)
8. Disconnect the all cables and FFCs from the Sub Board Assy; E. See Figure 4-46.
9. Remove the two pieces of acetate tape attached on the CSIC Reinforcing Plate.
10. Remove the four screws that secure the CSIC Reinforcing Plate, and remove the
CSIC Reinforcing Plate. See Figure 4-47. Figure 4-46. Disconnecting the cables
A) Silver, Phillips Binding P-Tite M3x12: four pieces
11. Remove the four screws that secure the CSIC Cover, and remove the CSIC Cover.
CISC Reinforcing Plate
B) Silver, Phillips Binding P-Tite M3x6: two pieces C
A
C) Silver, Phillips Binding S-Tite M3x6: two pieces B
A
C A
CISC Cover
Figure 4-47. Removing the CSIC Reinforcing Plate and CSIC Cover

12. Release the 15 tabs that secure the Sub Board Assy; E, and remove the Sub Board
Assy; E.
Sub Board Assy; E Tab
Figure 4-48. Removing the Sub Board Assy; E

4.3.5 Carriage Mechanism

4.3.5.1 CR Belt A A
3. Remove the Control Panel. (p92) A A

CR Belt Cover
10. Remove the Top Cover. (p97)
11. Remove the CR Motor. (p122)
CR Belt Cover CR Belt Cover R2
12. Remove the screws (four each) that secure the CR Belt Cover, and remove the
three CR Belt Covers.
A) Silver, Phillips Pan Washer S-Tite M3 x 6: four pieces x 3
A
13. Remove the two screws that secure the CR Belt Cover R2, and remove the CR Belt
A
Cover R2.
Figure 4-49. Removing the CR Belt Cover
A) Silver, Phillips Pan Washer S-Tite M3 x 6: two pieces

14. Remove the CR Cover. See “4.3.4.4 Sub Board Assy (p109)”.
Sub Board Holder
15. Remove the two screws that secure the Sub Board Holder. See Figure 4-50.
B) Silver, Phillips Pan Sems Machine Screw, M3 x 8: two pieces
B
C A U T IO N Make sure to hold the CR Belt with your hand while removing the
screws at the next step. Otherwise, the CR Belt may drop off due to B
its own weight, and may result in loss of the screws and washers.
16. Using a hexagonal wrench, remove the two screws that secure the CR Belt to the
Carriage Unit, and remove the CR Belt. See Figure 4-51.
C) Silver, Hexagon Socket Shoulder Screw with wavy washer M5 x 3: two pieces
C H E C K Use a 3-mm hexagonal wrench to remove the screws fastening Figure 4-50. Removing the Sub Board Holder
P O IN T the CR Belt.
If you have a trouble removing the screws fastening the CR
Belt, first disconnect the FFCs from the Sub Board Assy, and
try again.
A D J U S T M E N T Be sure to refer to Chapter 5 “Adjustment” (see p165) and perform CR Belt

R E Q U IR E D
specified adjustments after replacing or removing the CR Belt. C
C
Figure 4-51. Removing the CR Belt

4.3.5.2 CR Motor
- Left side -
3. Remove the Control Panel. (p92) A

5. Remove the Spindle. (p88) A

Left CR Belt Cover
10. Remove the two screws that secure the Left CR Belt Cover, and remove the Left
CR Belt Cover. See Figure 4-52.
Figure 4-52. Removing the Left CR Belt Cover
11. Loosen the three screws that secure the Drive Pulley Holder, and reduce the - Left front -
tension of the CR Belt. See Figure 4-53. Drive Pulley Holder CR Belt
Screw
Figure 4-53. Reducing the CR Belt Tension

12. Remove the four screws that secure the Right CR Belt Cover, and remove the
- Right front -
Right CR Belt Cover. See Figure 4-54.
B) Silver, Phillips Pan Washer S-Tite M4 x 6: four pieces
13. Disconnect the relay connectors, and release it from the cable retainers. See Figure Right CR Belt Cover
4-55.
B
B
B
Figure 4-54. Removing the Right CR Belt Cover
- Right rear -
Cable Retainer
Relay Connector
Cable retainer
Figure 4-55. Disconnecting the Relay Connector and Releasing the Cable

14. Remove the three screws that secure the CR Motor. See Figure 4-56.
- Right front -
C) Silver, Phillips Pan Sems Machine Screw, M4 x 8: three pieces
15. Remove the CR Belt from the drive pulley of the CR Motor, and remove the CR
Motor.
C C
R E Q U IR E D
specified adjustments after replacing or removing the CR Motor.
CR Motor
Figure 4-56. Removing the CR Motor

4.3.5.3 CR HP Sensor
- Right side -
7. Move the Carriage Unit to the position where the CR HP Sensor can be removed. Connector
CR HP Sensor
8. Disconnect the connector of the CR HP Sensor.
9. Disengage the hook, and remove the CR HP Sensor.
Figure 4-57. Removing the CR HP Sensor

4.3.5.4 PG Motor
- Right rear -
A A
PG Motor
Relay Connector
7. Remove the Ink System Unit. (p150)
8. Disconnect the relay connector.
Cable retainer
9. Release the cables from the cable retainers.
Make sure to route the cable through the cable retainers referring
to the figure.
Figure 4-58. Removing the PG Motor
10. Remove the two screws that secure the PG Motor, and remove the PG Motor.

R E Q U IR E D
specified adjustments after replacing or removing the PG Motor.

4.3.5.5 CR Scale
Exercise added care to avoid soiling the CR Scale surfaces with ink CR Scale Spring Fence Guide
C A U T IO N
or by touching them with bare hands. In addition to that, be careful
not to scratch the CR Scale surfaces on which patterns for detection
are printed by bumping the scale against frames of the main unit.
The above precautions should always be followed, or a malfunction
of the Carriage Unit may occur.
1. Unlock the Carriage Unit and move the unit to the center. (p84) Hole CR Scale Hook
Fence Guide
11. Remove the CR Scale Spring from the main unit frame and the hole of the CR
Scale.
12. Disengage the CR Scale from the hook of the Fence Guide, and remove the CR
Scale from the five Fence Guides.
13. Remove the CR Scale from the hook on the right frame of the main unit.
Hook
Figure 4-59. Removing the CR Scale

Attach the CR Scale in the orientation as shown.
- Right front -
Make sure to route the CR Scale between the detection part of

the CR Encoder Sensor on the rear of the carriage.
Move the Carriage Unit to the left and check the CR Scale for
correct position.
- Left rear -
CR Scale Detection part
CR Encoder Sensor

4.3.5.6 Carriage Unit

2. Remove the Right Maintenance Tank. (p86) CN9

4. Remove the Right Holder Cover. (p93) CN8
CN12 CN10 CN7
12. Remove the CR Belt. (p120) Figure 4-60. Disconnecting the Cables/FFCs
13. Remove the Ink System Unit. (p150) Sub Unit Board Assy
14. Remove the CR Scale. (p127)
15. Remove the Printhead. (p147)
16. Disconnect the cables and FFCs from connectors CN7, CN8, CN9, CN10, CN12
on the Sub Board Assy. See Figure 4-60.
17. Remove the screw that secures the grounding wire, and release the grounding wire Grounding wire
from the cable retainers. See Figure 4-61.
A) Silver, Phillips Pan Washer S-Tite M3x6: one piece A Cable retainer
18. Release the cables that are routed toward the Sub Unit Board Assy.
Cable retainer
Figure 4-61. Releasing the Grounding Wire

19. Disconnect the cable of the PG Motor from the relay connector, and release it from
- Right front -
the cable retainer. See Figure 4-62.
20. Remove the three screws that secure the PG Motor Frame Assy, and remove the CR Motor Frame
PG Motor Frame Assy.
B) Silver, Phillips Pan Washer S-Tite M4x8: three pieces
21. Remove the four screws that secure the CR Motor Frame, and remove the CR B
B
Motor Frame. See Figure 4-63.
C) Silver, Phillips Pan Washer S-Tite M4x6: four pieces
B
22. Remove the Carriage Unit by sliding it rightward. See Figure 4-64. B

R E Q U IR E D
specified adjustments after replacing or removing the Carriage
Unit.
Figure 4-63. Removing the CR Motor Frame

- Right side -
B
PG Motor Frame Assy
B
- Right front - Carriage Unit
B
Relay connector
Cable retainer
Figure 4-62. Removing the PG Motor Frame Assy Figure 4-64. Removing the Carriage Unit

4.3.5.7 PG HP Sensor
- Left side -
1. Unlock the Carriage Unit and move the unit to the center. (p84) Shield plate

E-ring
- Front - PG Slide Shaft Assy
12. Remove the CR Belt. (p120)
15. Remove the Carriage Unit. (p129)
16. Remove the E-ring that secures the shield plate.
17. Pull out the PG Slide Shaft Assy rightward.
Figure 4-65. Removing the PG Slide Shaft

18. Release the tab that secures the PG HP Sensor, and remove the shield plate and the
PG HP Sensor.
19. Release the cable from the cable retainer, and disconnect it from the connector on Connector
the PG HP Sensor.
PG HP Sensor
Cable retainer
Shield plate
Figure 4-66. Removing the PG HP Sensor

4.3.5.8 CR Encoder Sensor

CR Encoder
3. Remove the Control Panel. (p92) Sensor Cover

A
9. Remove the Left Side Cover. (p96) Tabs
A
Figure 4-67. Removing the CR Encoder Sensor Cover
15. Remove the Carriage Unit. (p129) CR Encoder Sensor
16. Remove the two screws that secure the CR Encoder Sensor Cover. See Figure
4-67. Connector
A) Silver, Phillips Binding P-Tite M2x6: two pieces
17. Release the tabs that secure the CR Encoder Sensor Cover, and remove the CR
Encoder Sensor Cover.
A
18. Disconnect the cable from the CR Encoder Sensor. See Figure 4-68.
19. Remove the screw that secures the CR Encoder Sensor, and remove the CR
Encoder Sensor.
A) Silver, Phillips Binding P-Tite M2x6: one piece
R E Q U IR E D
specified adjustments after replacing or removing the CR Encoder
Sensor. Figure 4-68. Removing the CR Encoder Sensor

4.3.5.9 Cutter Solenoid

R E Q U IR E D
1. Unlock the Carriage Unit and move the unit to the center. (p84) specified adjustments after replacing or removing the Cutter
Solenoid.
9. Remove the Left Side Cover. (p96) Cable ties Cutter Solenoid

Cable retainer
A
14. Remove the CR Scale. (p127) A

16. Remove the Cutter. (p87)
A
C A U T IO N Be extremely careful not to damage or cut the cable when cutting

the cable ties. Figure 4-69. Removing the Cutter Solenoid
17. Release the cables from the cable retainer and the cable ties shown in the figure.
18. Remove the three screws that secure the Cutter Solenoid, and remove the Cutter
Solenoid.
A) Silver, Phillips Pan Washer P-Tite M3x8: three pieces

4.3.5.10 Paper Width Sensor

Cable ties
6. Remove the Right Side Cover. (p95) A
8. Remove the Left Holder Cover. (p94) A

10. Remove the Top Cover. (p97) A

Carriage Unit Left Frame Assy
Figure 4-70. Disconnecting the cable and removing the Carriage Unit Left Frame Assy

the cable ties.
16. Release the cable from the cable ties shown in the figure.
17. Remove the three screws that secure the Carriage Unit Left Frame Assy to release
the Carriage Unit Left Frame Assy.
A) Silver, Phillips Pan Sems Machine Screw, M3x8: three pieces

18. Remove the screw that secures the Paper Width Sensor Holder, and remove the
Paper Width Sensor Holder together with the Paper Width Sensor. See Figure
4-71.
B) Silver, Phillips Pan Washer P-Tite M3x8: one piece

the cable ties.
B Paper Width Sensor
19. Release the cable by cutting the cable tie. See Figure 4-72.
20. Remove the screw that secures the Paper Width Sensor, and remove the Paper
Width Sensor.
C) Silver, Phillips Binding P-Tite M3x6: one piece Paper Width Sensor Holder
Figure 4-71. Removing the Paper Width Sensor holder
Paper Width Sensor Holder
Paper Width Sensor
Cable tie
Figure 4-72. Removing the Paper Width Sensor

4.3.6 Paper Feed Mechanism

Metal Frame
4.3.6.1 Suction Fan

1. Remove the Front Cover. (p101)
2. Remove the Paper Guide. (p99) A B B A
3. Remove the Paper Eject Roller Assy. (p145)

B C B
4. Remove the screw, and remove the metal plates.
A) Silver, Phillips Pan Washer S-Tite M3 x 8: one pieces x 2
Suction Fan Relay Connector
6. Release the cable from the cable retainers. Hook
Make sure to route the cables correctly as shown. Figure 4-73. Removing the Suction Fan
Make a single turn of

the relay cable around
the cable retainer.
Relay Connector Hook
7. Remove the five screws that secure the Suction Fan.

A) Silver, Phillips Pan Washer S-Tite M3 x 8: four pieces
B) Silver, Phillips Pan Washer P-Tite M3 x 12: one piece
8. Remove the Suction Fan.

4.3.6.2 PF Motor
- Left side -
PF Encoder Cover
5. Disengage the four hooks, and remove the PF Encoder Cover. See Figure 4-74.
6. Disconnect the relay connector, and release its cable from the cable retainer. See
Figure 4-75.
7. Remove the three screws that secure the PF Motor, and remove the Timing Belt
from the pinion gear.
A) Silver, Phillips Pan Sems Machine Screw, M4 x 8: three pieces
8. Remove the PF Motor. Hook
Figure 4-74. Removing the PF Encoder Cover
R E Q U IR E D
specified adjustments after replacing or removing the PF Motor.
- Left side -
Cable Retainer Timing Belt
A
A
Connector PF Motor
Figure 4-75. Removing the PF Motor

4.3.6.3 PF Encoder Sensor

- Left side -
PF Encoder Cover
6. Disconnect the cable from the PF Encoder Sensor. See Figure 4-77.
7. Remove the two screws, and remove the PF Encoder Sensor.
A) Silver, Phillips Pan Sems Machine Screw, M4 x 8: two pieces
Before securing the PF Encoder Sensor, adjust the PF Encoder

Sensor position so that the PF Scale is centered inside the sensor.
Hook
PF Scale
- Left side -
Detection part
PF Encoder Connector
Sensor
Connector
A
PF Encoder Sensor
R E Q U IR E D
specified adjustments after replacing or removing the PF Encoder
Sensor.
Figure 4-77. Removing the PF Encoder Sensor

4.3.6.4 PF Scale
- Left side -
PF Encoder Cover
6. Remove the three screws that secure the PF Scale Retainer, and remove the PF
Scale Retainer. See Figure 4-79.
A) Silver, Phillips Binding P-Tite M3 x 8: three pieces
7. Remove the PF Scale.
Hook
- Left side - PF Scale
PF Scale Retainer
Figure 4-79. Removing the PF Scale

4.3.6.5 Paper Thickness Sensor 1 and 2

- Upper right -
Paper Thickness Sensor Mounting Plate
9. Remove the Left Side Cover. (p96) A A

11. Remove the two screws that secure the Paper Thickness Sensor, and remove the Figure 4-80. Removing the Paper Thickness Sensor Mounting Plate
Paper Thickness Sensor. See Figure 4-80.
12. Disconnect the cables from the Paper Thickness Sensor 1 and 2. See Figure 4-81.
13. Disengage the hooks that secure the Paper Thickness Sensor 1 and 2, and remove
them.

R E Q U IR E D
specified adjustments after replacing or removing the Paper
Thickness Sensor.
Paper Thickness Sensor 2
Paper Thickness Sensor 1
Figure 4-81. Removing the Paper Thickness Sensor 1 and 2

4.3.6.6 P Rear Sensor

FFC
Hook Connector
10. Remove the Top Cover. (p97) P Rear Sensor
11. Remove the Paper Thick Sensor Mounting Plate. See “4.3.6.5 Paper Thickness
Sensor 1 and 2 (p141)”. Figure 4-82. Removing the P Rear Sensor
12. Disconnect the FFC from the connector.

13. Disengage the hook that secures the P Rear Sensor and remove the P Rear Sensor.

R E Q U IR E D
specified adjustments after replacing or removing the P Rear
Sensor.

4.3.6.7 Ink Mark Sensor

7. Remove the Left Maintenance Tank. (p86) CN8 Sub Board Assy

- Left bottom - Cable retainer
11. Remove the CR Cover. See See “4.3.4.4 Sub Board Assy (p109)”.
12. Move the Carriage Unit to the left.
13. Disconnect the cable from connector CN8 on the Sub Board Assy.
C A U T IO N When cutting the cable ties at the next step, be extremely careful
not to damage or cut the cable.
Cable Tie
14. Cut the cable ties and release the FFC that is routed toward the Carriage Unit from Cable retainer
the cable retainers.
Figure 4-83. Releasing the Ink Mark Sensor FFC

C H E C K While performing the next step, the Ink Mark Sensor Holder - Left side - Ink Mark Sensor Holder Mounting Plate
P O IN T mounting plate and the screw may drop off. In order to prevent
them from becoming lost, spread a sheet of paper or any other
sheet beneath the Carriage Unit before removing the screw.
A
15. Remove the screw that secures the Ink Mark Sensor Holder, and remove the Ink
Mark Sensor Holder. See Figure 4-84.
(the Ink Mark Sensor Holder mounting plate also can be removed) Ink Mark Sensor Holder
A) Silver, Phillips Pan Sems Machine Screw, M3 x 8: one piece
16. Remove the screw that secures the Ink Mark Sensor Mounting Plate, and remove
the Ink Mark Sensor Mounting Plate. See Figure 4-85.
17. Remove the screw that secures the Ink Mark Sensor, and remove the Ink Mark
Sensor. See Figure 4-85.
C) Silver, Phillips Binding P-Tite M1 x 5 (bit: No.1): one piece Figure 4-84. Removing the Ink Mark Sensor Holder
18. Disconnect the FFC from the Ink Mark Sensor. Ink Mark Sensor Holder Mounting Plate

R E Q U IR E D B
specified adjustments after replacing or removing the Ink Mark
FFC C
Sensor.
Ink Mark Sensor
Figure 4-85. Removing the Ink Mark Sensor Mounting Plate and the Ink Mark Sensor

4.3.6.8 Paper Eject Roller Assy

1. Open the Front Cover. Hook
2. Disengage the two hooks toward you, and remove the Paper Eject Roller Assy
downward.
Paper Eject Roller Assy
Figure 4-86. Removing the Paper Eject Roller Assy

4.3.6.9 Lever Lock Solenoid

- Right side -
Lever Lock Solenoid
3. Remove the Control Panel. (p92) A

6. Remove the Right Side Cover. (p95) Relay Connector

8. Release the cable from the cable retainers.
9. Remove the screw that secures the Lever Lock Solenoid, and remove the Lever
Lock Solenoid.
Cable retainer
A) Silver, Phillips Pan Washer S-Tite M4 x 6: one piece
Figure 4-87. Removing the Lever Lock Solenoid
Route the cable correctly as shown in the figure.

4.3.7 Ink System Mechanism

4.3.7.1 Printhead
C H E C K When replacing the Printhead with a new one, make sure to record
P O IN T the Head Rank ID of the new one, such as by taking a picture of the
attached ID label or by writing down the ID.
Adjusting Spring
A
A
Head Fixing Plate
Figure 4-88. Removing the Head Fixing Plate
8. Remove the adjusting spring from the hook on the Carriage Unit.
9. Remove the two screws that secure the Head Fixing Plate, and remove the Head
Fixing Plate. See Figure 4-88.
A) Silver, Phillips Pan Sems Machine Screw, M3 x 6: two pieces
B
When tightening the screw on the right that secures the Head
Fixing Plate, make sure to hold the Carriage Unit with your hand
so that the Carriage Unit does not tilt. If the PG gets out of
alignment due to tightening the screw too much, perform the PG
Adjustment referring to Chapter 5 “Adjustment” (see p165).
Ink Tube Guide
10. Remove the screw that secures the Ink Tube Guide. See Figure 4-89.
B) Silver, Phillips Pan Washer S-Tite M3 x 8: one piece Figure 4-89. Removing the Ink Tube Guide
11. Remove the Ink Tube Guide separating it from the tube.

12. Remove the two screws that secure the Damper Holder, and pull the Damper
Holder out toward you. C
C) Silver, Phillips Binding P-Tite M3 x 8: two pieces

13. Remove the two screws that secure the Head Holder Fixing Plate, and remove the
Head Holder Fixing Plate.
C
C) Silver, Phillips Binding P-Tite M3 x 8: two pieces Damper Holder
14. Remove the screw that secures the grounding terminal, and remove the grounding
wire.
C) Silver, Phillips Binding P-Tite M3 x 8: 1 piece
C A U T IO N When performing the next step, be extremely careful not to touch

C
and damage the nozzles and Ink Supply Needles.
Head Holder
Fixing Plate
C
15. Move the Head Holder downward to disengage the hook, and lift the front side of Roller
the holder, and remove the Head Holder from the Carriage Unit. Bearings
16. Disconnect the four FFCs from the Printhead.
When installing the Head Holder to the Carriage Unit, the Step 16
following points must be correctly carried out. Grounding Wire
Insert the tabs on the rear of the Head Holder under the roller
bearings of the Carriage Unit. C
Engage the front hook of the Head Holder with the Carriage
Unit.
Step 15
Head Holder
Figure 4-90. Removing the Head Holder

17. Remove the four screws that secure the Printhead, and remove the Printhead.
D) Silver, Phillips Binding P-Tite M2 x 8 (bit: No.1): four pieces
Printhead
If the plastic sheet comes off, attach it as shown below. D D
Plastic sheet
D D
Figure 4-91. Removing the Printhead

R E Q U IR E D
specified adjustments after replacing or removing the Printhead.

4.3.7.2 Ink System Unit

When replacing the Ink System Unit with a new one, start with Step 1. When removing
it only, start with Step 4.
Screw
1. Remove the two screws shown in the figure from the Ink System Unit assembled
on the printer.
2. Remove the three protective material from the new Ink System Unit.
3. Using the screws removed in Step 1, attach the protective material for Wiper to the
location of the Ink System Unit as shown in the figure.
Figure 4-92. Screws of the Ink System Unit
Protective
materials
Figure 4-93. Replacing the protective materials

5. Remove the Right Maintenance Tank. (p86) Relay Connector CN6
CN7
10. Pull out the Waste Ink Tube from the drain of the Maintenance Tank and release it
from the tube retainer.
11. Disconnect the relay connectors. Then disconnect the cables from connectors CN6
Sub Board Assy; B
and CN7 on the Sub Board Assy; B, and release the cable and FFC from the cable
retainers. B Cable retainer
- Right rear - B
12. Remove the screw to remove the grounding wire.
B
A) Silver, Phillips Binding S-Tite M3 x 6: 1 piece B
13. Remove the six screws that secure the Ink System Unit, and remove the Ink Ink System Unit
System Unit.
B) Silver, Phillips Pan Sems Machine Screw, M4 x 8: six pieces
Tube Retainer
R E Q U IR E D
specified adjustments after replacing or removing the Ink System
Unit.
FFC
Waste Ink Tube
A
B
Grounding wire
Figure 4-94. Removing the Ink System Unit

4.3.7.3 Pressure Pump Unit Pressure Pump Unit
Before starting the following disassembly work, make sure to

remember which Pressure Tube is connected to which pipe. You
must reconnect the tubes to their corresponding pipes.
A
Figure 4-95. Pressure Pump Unit Fixing Screws

3. Disconnect the Pressure Tubes.
4. Remove the three screws that secure the Pressure Pump Unit.
A) Silver, Phillips Pan Washer S-Tite M3 x 8: three pieces

5. Remove the Pressure Pump Unit from the printer, and disconnect the three
connectors.
6. Disconnect the connector from the Pressure Sensor, and release its cable from the
hook.
7. Release the cables from the cable retainers on the Pressure Pump Unit, and remove Hook
the Pressure Pump Unit.

R E Q U IR E D
specified adjustments after replacing or removing the Pressure
Pump Unit. Pressure Sensor Connector
Pressure Pump Unit
Connectors
Pressure Pump Unit Cable retainer
Figure 4-96. Removing the Pressure Pump Unit

4.3.7.4 Right Ink Cartridge Holder

Cable retainer
C A U T IO N When performing the next step, make sure to perform the ink
discharge. After reassembly, be sure to carry out an initial ink
charge.
CN25
Main Board Assy
8. Remove the Rear Cover. (p98) Figure 4-97. Releasing the FFC (from the rear)
9. Disconnect the FFC from connector CN25 on the Main Board Assy. See Figure
- Right rear - Pressure Tubes Cable retainer
4-97.
10. Release the FFC from the seven cable retainers shown in Figure 4-97 and Figure
4-98. Waste Ink Tube
11. Pull out the Waste Ink Tube from the drain of the Maintenance Tank and release it
from the tube retainer. See Figure 4-98.
12. Pull out the Pressure Tubes.
Tube retainer
Figure 4-98. Releasing the FFC/Disconnecting the Waste Ink Tube

13. Turn the two Stopper Shafts with a flat-blade precision screwdriver to match the
convex parts of them to the concave parts of the Ink Tube Frame. See Figure 4-99. - Right front -
A A
14. Pull out the two Ink Tube Caps, the two Compression Springs, the Ink Tube
Frame, and the Ink Tube from the Stopper Shafts. See Figure 4-99.
15. Release the cable from the cable retainers. See Figure 4-100.
16. Remove the five screws that secure the Right Ink Cartridge Holder.
A) Silver, Phillips Pan Washer S-Tite M4x8: three pieces
17. While pulling out the FFC from the main unit, remove the Right Ink Cartridge
Holder Unit.
Ink Tube Cap Ink Tube Frame

Compression Cable retainer - Right side -
Spring Ink Tube
A
A
Stopper Shaft
Figure 4-99. Removing the Ink Tube Right Ink Cartridge Holder Unit
Figure 4-100. Removing the Right Ink Cartridge Holder Unit

18. Disengage the four tabs that secure the Sub-D Board Cover, and remove the Sub-D
Board Cover. See Figure 4-101.
Sub-D Board Cover Tabs
19. Release the FFC from the cable retainers. See Figure 4-102.
20. Disconnect the FFC from connector CN10 on the Sub Board Assy; D.
C H E C K When replacing the Right Ink Cartridge Holder, remove the parts
P O IN T shown below from the old one and attach them to the new one.
Sub Board Assy; D LED Board Holder
Right LED Board
Figure 4-101. Removing the Sub-D Board Cover
CSIC Holder Cable retainer
Cover Sensor/Right Solenoid
FFC

R E Q U IR E D
specified adjustments after replacing or removing the Right Ink CN10
Cartridge Holder.
Figure 4-102. Removing the FFC

4.3.7.5 Left Ink Cartridge Holder

Cable retainer
C A U T IO N When performing the next step, make sure to perform the ink Cable retainer
discharge. After reassembly, be sure to carry out an initial ink
charge.

CN26
6. Remove the Rear Cover. (p98) Main Board Assy
7. Disconnect the FFC from connector CN26 on the Main Board Assy. See Figure
4-103.
Figure 4-103. Releasing the FFC (from the rear)
8. Release the FFC from the 13 cable retainers shown in Figure 4-103 and Figure
4-104. - Left rear -
9. Pull out the Waste Ink Tube from the drain of the Maintenance Tank and release it Cable retainer
from the tube retainer. See Figure 4-104.
10. Pull out the Pressure Tubes. Pressure Tubes
Waste Ink Tube
Tube retainer
Figure 4-104. Releasing the FFC/Disconnecting the Waste Ink Tube, Pressure Tubes

11. Turn the two Stopper Shafts with a flat-blade precision screwdriver to match the
convex parts of them to the concave parts of the Ink Tube Frame. See Figure - Left front -
4-105. A A
12. Pull out the two Ink Tube Caps, the two Compression Springs, the Ink Tube
Frame, and the Ink Tube from the Stopper Shafts. See Figure 4-105.
13. Remove the five screws that secure the Left Ink Cartridge Holder. See Figure
4-106.
A) Silver, Phillips Pan Washer S-Tite M4x8: five pieces
14. While pulling out the FFC from the main unit, remove the Left Ink Cartridge
Holder Unit.
Ink Tube Cap Ink Tube Frame

Compression - Left side - A
Spring Ink Tube
A
Stopper Shaft
A
Left Ink Cartridge Holder Unit

Figure 4-105. Removing the Ink Tube
Figure 4-106. Removing the Left Ink Cartridge Holder Unit

15. Disengage the four tabs that secure the Sub-E Board Cover, and remove the Sub-E
Board Cover. See Figure 4-107.
Sub-E Board Cover
16. Disconnect the FFC from connector CN10 on the Sub Board Assy; E. See Figure Tabs
4-108.
C H E C K When replacing the Left Ink Cartridge Holder, remove the parts
P O IN T shown below from the old one and attach them to the new one.
Sub Board Assy; E LED Board Holder
Left LED Board
Figure 4-107. Removing the Sub-E Board Cover
CSIC Holder
Cover Sensor/Left Solenoid

R E Q U IR E D
specified adjustments after replacing or removing the Left Ink
Cartridge Holder.
CN10
Figure 4-108. Removing the FFC

4.3.7.6 Right Cover Sensor/Solenoid

A
A
5. Remove the Spindle. (p88) Cover Sensor Assy
9. Remove the Right Ink Cartridge Holder Unit. (p154)
10. Remove the two screws that secure the Cover Sensor Assy, and remove the Cover
Sensor Assy. See Figure 4-109. Figure 4-109. Removing the Cover Sensor Assy

11. Slide the Solenoid Lever in the direction of the arrow and release the tab that
secures the Cover Sensor, then release the Cover Sensor. See Figure 4-110. Solenoid Lever
Make sure to attach the Cover Sensor after adjusting the switch to
the position shown in the figure below.
OK NG
Connector
Cover Sensor
Figure 4-110. Removing the Cover Sensor
12. Disconnect the connector from the Cover Sensor, and remove the Cover Sensor.

13. Remove the two pieces of acetate tape that secure the cables.
14. Disconnect the cable from connector CN8 on the Sub Board Assy; D, and remove
the Solenoid. Acetate tape
CN8
Solenoid
Figure 4-111. Removing the Solenoid

4.3.7.7 Left Cover Sensor/Solenoid

4. Remove the Left Side Cover. (p96) A
A
Cover Sensor Assy
7. Remove the Left Ink Cartridge Holder Unit. (p157)
8. Remove the two screws that secure the Cover Sensor Assy, and remove the Cover
Sensor Assy. See Figure 4-112.
9. Slide the Solenoid Lever in the direction of the arrow and release the tab that
secures the Cover Sensor, then release the Cover Sensor. See Figure 4-113. Figure 4-112. Removing the Cover Sensor Assy
Make sure to attach the Cover Sensor after adjusting the switch to
the position shown in the figure below.
Solenoid Lever
OK NG
Cover Sensor Connector
10. Disconnect the connector from the Cover Sensor, and remove the Cover Sensor.
Figure 4-113. Removing the Cover Sensor

11. Remove the two pieces of acetate tape that secure the cables.
12. Disconnect the cable from connector CN8 on the Sub Board Assy; E, and remove
the Solenoid. Acetate tape
CN8
Solenoid
Figure 4-114. Removing the Solenoid

4.3.7.8 WIPER, CLEANER ASSY., ASP

WIPER, CLEANER
5. Remove the Spindle. (p88) ASSY., ASP

7. Release the two tabs that secure the WIPER, CLEANER ASSY., ASP, and
remove the WIPER, CLEANER ASSY., ASP.
Tabs
Figure 4-115. Removing the WIPER, CLEANER ASSY., ASP

CHAPTER
5
ADJUSTMENT
5.1 Overview 5.1.3 Parts and Units that Require Adjustments

The following parts and units require adjustments after they are repaired or replaced.
This chapter describes the Adjustment Program software utility and the adjustment
procedures required after repairing or replacing certain parts. Table 5-1. Parts and Units that Require Adjustments
Category Part or Unit Name
5.1.1 Precautions Electric Circuit Board Main Board*
Always observe the following cautions whenever making an adjustment on the printer. Power Supply Board
Sub Board Assy
C A U T IO N Always refer to “5.1.4 Required Adjustments by Part or Unit” AID Board
(p.167) and make sure to perform all adjustments listed in the
table in the given order. Motor CR Motor
Always read and follow the precautions given in each section PF Motor
that explains each adjustment. Ignoring the precautions can PG Motor
result in malfunction of the printer. Pump Motor
Sensor Paper Thickness Sensor
5.1.2 Adjustment Workflow Ink Mark Sensor
See “5.1.3 Parts and Units that Require Adjustments” (p.166) to check whether the CR Encoder Sensor
part you repaired or replaced is included in the list. And, if it is, see “5.1.4 Required P Rear Sensor
Adjustments by Part or Unit” (p.167) to make sure what adjustments must be made. Be
PF Encoder Sensor
sure to perform the all required adjustments in the specified order given in the table.
Miscellaneous Printhead
Is the part you repaired or replaced Pressure Pump Unit
NO
included in “Table 5-1. Parts and No adjustment necessary
Units that Require Adjustments” CR Timing Belt
(p.166)?
PF Timing Belt
YES “5.2 Mechanical Adjustment” (p.174)
Ink Tube
See “Table 5-2. Required Adjustments
in the Order of Execution” (p.167) to
L/R Ink Cartridge Holder
“5.3 Basic Adjustment” (p.184)
check the required adjustments and Cutter Solenoid
the correct order to perform them.
“5.4 Check Results” (p.232) Carriage Unit
Ink System Unit
“5.5 Clear Counters” (p.236)
Note "*": Required adjustments after repairing or replacing the Main Board differs according
to whether parameters stored on the NVRAM can be backed up or not.
ADJUSTMENT Overview 166

5.1.4 Required Adjustments by Part or Unit Table 5-2. Required Adjustments in the Order of Execution (continued)
Part Name Required Adjustment RP*1 RM*2 Page
The following tables list adjustments required after each part or unit is repaired or
CR Motor 1 CR Timing Belt Tension Adjustment { { p.174
replaced. The adjustments are listed in the order of executing them.
2 Skew Check { --- p.192
Note "*1": RP = After replacing the part with a new one.
3 T&B&S (Roll Paper) + Band Feed { --- p.186
"*2": RM = After removing the part Adjustment
Table 5-2. Required Adjustments in the Order of Execution 4 Platen Position Adjustment { --- p.193
Part Name Required Adjustment RP*1 RM*2 Page 5 Auto Uni-D Adjustment { --- p.224
Main Board 1 NVRAM Backup and Write { --- p.195 6 Auto Bi-D Adjustment { --- p.223
(Backup = OK) PF Motor 1 PF Timing Belt Tension Adjustment { { p.175
Main Board 1 Installing Firmware { --- p.221 2 T&B&S (Roll Paper) + Band Feed { --- p.186
(Backup = NG) 2 Initial Ink Charge Flag ON/OFF { --- p.194 Adjustment
3 Head Rank ID { --- p.185 3 Clear Counter (when replacing PF Motor) { --- p.236
4 Input Serial Number { --- p.203 PG Motor 1 Clear Counter (when replacing PG Motor) { --- p.236
5 RTC&USB ID { --- p.184 Pump Motor 1 Clear Counter (when replacing Pump { --- p.236
6 { --- p.226 Motor)
AID Inspection PG Adjustment
Paper Thickness 1 Paper Thickness Sensor Position { { p.198
7 AID Function Check { --- p.228
Sensor Adjustment
8 Print Head Slant Adjustment (CR) { --- p.190
Ink Mark Sensor 1 Ink Mark Sensor Height Adjustment { { p.177
9 Print Head Slant Adjustment (PF) { --- p.188
2 Ink Mark Sensor Adjustment { { p.222
10 Ink Mark Sensor Adjustment { --- p.222
3 Skew Check { --- p.192
11 Auto Uni-D Adjustment { --- p.224
12 Auto Bi-D Adjustment { --- p.223 Adjustment
13 Colorimetric Calibration (Color ID) { --- p.204 5 Platen Position Adjustment { { p.193
14 Print Image { --- p.233 6 Auto Uni-D Adjustment { { p.224
Power Supply Board 1 Colorimetric Calibration (Color ID) { --- p.204 7 Auto Bi-D Adjustment { { p.223
Sub Board Assy 1 Colorimetric Calibration (Color ID) { --- p.204 CR Encoder Sensor 1 CR Encoder Sensor Adjustment { --- p.176
AID Board 1 AID Inspection PG Adjustment { --- p.226 P Rear Sensor 1 Rear Sensor Adjustment { --- p.202
2 AID Function Check { --- p.228 2 Rear Sensor Position Adjustment { { p.230
3 Clear Counter (when replacing AID) { --- p.236 PF Encoder 1 PF Encoder Sensor Adjustment { --- p.179
Sensor 2 Skew Check { --- p.192
Adjustment

Table 5-2. Required Adjustments in the Order of Execution (continued) Table 5-2. Required Adjustments in the Order of Execution (continued)
Part Name Required Adjustment RP*1 RM*2 Page Part Name Required Adjustment RP*1 RM*2 Page
Printhead 1 Cleaning { --- p.197 Carriage Unit 1 Rear Sensor Adjustment { --- p.202
2 Head Rank ID { --- p.185 2 Check Nozzle { --- p.232
3 AID Function Check { --- p.228 3 Ink Mark Sensor Adjustment { { p.222
4 Print Head Slant Adjustment (CR) { { p.190 4 Skew Check { --- p.192
5 Print Head Slant Adjustment (PF) { { p.188 5 T&B&S (Roll Paper) + Band Feed { --- p.186
6 Auto Uni-D Adjustment { --- p.224 Adjustment
7 { --- p.223 6 Platen Position Adjustment { { p.193

Auto Bi-D Adjustment
8 { --- p.204 7 Print Head Slant Adjustment (CR) { { p.190
Colorimetric Calibration (Color ID)
9 { { p.233 8 Print Head Slant Adjustment (PF) { { p.188
Print Image
10 Clear Counter (when replacing Printhead) { --- p.236 9 Clear Counter (when replacing Carriage { --- p.236
Unit)
Pressure Pump Unit 1 Clear Counter (when replacing Pressure { --- p.236
Ink System Unit 1 AID Inspection PG Adjustment { --- p.226
Pump Unit)
1 { { p.174 2 AID Function Check { --- p.228
CR Timing Belt CR Timing Belt Tension Adjustment
2 { { p.192 3 Clear Counter (when replacing INK { --- p.236
Skew Check
SYSTEM ASSY)
3 T&B&S (Roll Paper) + Band Feed { { p.186
Adjustment
4 Platen Position Adjustment { { p.193
5 Auto Uni-D Adjustment { { p.224
6 Auto Bi-D Adjustment { { p.223
PF Timing Belt 1 PF Timing Belt Tension Adjustment { { p.174
Ink Tube 1 Air Leak Check for Ink Supply System { { p.180
L/R Ink Cartridge 1 Air Leak Check for Ink Supply System { { p.180
Holder 2 Clear Counter (when replacing Cartridge { --- p.236
Holder (Ink Pad))
Cutter Solenoid 1 Cutter Height/Position Adjustment { { p.178
2 Paper Cutting Position Check { { p.183
3 Cutter Pressure Adjustment { { p.187
4 Clear Counter (when replacing Cutter { --- p.236
Solenoid)

5.1.5 Description of Adjustments

The following tables describes the general outline of the adjustments.
Note "*1": AU = Adjustment Program
"*2": SM = Serviceman Mode (See “1.5.3 Serviceman Mode” (p.38).)
"*3": AT = Jig or Tool for the adjustment (not including the software tool)
MECHANICAL ADJUSTMENT
Tool
Adjustment General Overview Page
AU*1 SM*2 AT*3
CR Timing Belt Tension Adjustment Adjusts the tension of the CR Timing Belt to a specified level. --- --- --- p.174
PF Timing Belt Tension Adjustment Adjusts the tension of the PF Timing Belt to a specified level. --- --- --- p.175
CR Encoder Sensor Adjustment Adjusts the position of the CR Scale in relation to that of the CR Encoder Sensor. --- --- --- p.176
Ink Mark Sensor Height Adjustment Adjusts the position of the Ink Mark Sensor so that the gap between the sensor and the platen becomes properly. --- --- { p.177
Cutter Height/Position Adjustment Adjusts the Cutter position and checks the paper cutoff position to optimize the gap between the cutter and the --- --- { p.178
bumps for the cutter.
PF Encoder Sensor Adjustment Adjusts the position of the PF Loop Scale in relation to that of the PF Encoder Sensor. --- --- --- p.179
Air Leak Check for Ink Supply System Checks if air leak is occurring or not in the ink path after replacing the Ink Tube, Ink Cartridge Holder or --- --- { p.180
Dampers, or after adjusting the Ink Cartridge Holder or Damper joints.
Paper Cutting Position Check Check if the cutting position is correctly adjusted by cutting actual paper. --- --- --- p.183
BASIC ADJUSTMENT
Tool
AU*1 SM*2 AT*3
RTC&USB ID Initializes the RTC and writes USB ID. { --- --- p.184
Head Rank ID Writes a Head Rank ID. { --- --- p.185
T&B&S (Roll Paper) + Band Feed Corrects a paper feeding amount and adjusts the top, bottom and side margins. --- { --- p.186
Cutter Pressure Adjustment Adjusts the paper cutting pressure. --- { --- p.187
Print Head Slant Adjustment (PF) Prints an adjustment pattern to check if the Printhead is slanted in the PF direction and corrects the head angle. --- { --- p.188
Print Head Slant Adjustment (CR) Prints an adjustment pattern to check if the Printhead is slanted in the CR direction and corrects the head angle. --- { --- p.190
Skew Check Feeds paper to check skew level of the paper. --- { --- p.192
Platen Position Adjustment Adjusts the printing position for borderless printing. --- { --- p.193

Tool
AU*1 SM*2 AT*3
Initial Ink Charge Flag ON/OFF A flag for initial ink charge can be set or cleared as necessary after replacing the Main Board. { --- --- p.194
NVRAM Backup and Write Backs up parameters stored on the NVRAM on the previous board, and writes them into the NVRAM on a new { --- --- p.195
board.
Ink Discharge Discharges ink in the printer. --- { { p.196
Initial Ink Charge Performs an initial ink charge. { --- --- p.196
Cleaning Runs a cleaning. { --- --- p.197
Paper Thickness Sensor Position Adjustment Adjusts the positions of Paper Thickness Sensor 1, 2 so as to detect the thickness of paper correctly. --- { { p.198
PG Adjustment Adjusts the gap between the Printhead and the platen. --- { { p.200
Rear Sensor Adjustment Acquires AD values of a newly attached Rear Sensor to store them onto the Main Board as a standard for reading --- { { p.202
operation of the sensor.
Input Serial Number Writes and reads the serial number. { --- --- p.203
Colorimetric Calibration (Color ID) Adjusts the amount of ink droplets. { --- { p.204
Head Cleaning Cleans the Printhead and the ink path. --- { { p.220
Installing Firmware Installs the firmware. { --- --- p.221
Ink Mark Sensor Adjustment Adjusts the sensitivity and the detecting position of the Ink Mark Sensor. --- { --- p.222
Auto Bi-d Adjustment Performs an automatic Bi-D adjustment using the Ink Mark Sensor. --- { --- p.223
Auto Uni-D Adjustment Performs an automatic Uni-D adjustment using the Ink Mark Sensor. --- { --- p.224
Super Sonic Cleaning Performs a super sonic cleaning. --- { --- p.225
Network Communication Check Checks if the printer is available over a network. --- { --- p.225
AID Inspection PG Adjustment Adjusts the gap between the Printhead and the Flushing Box so as to make the AID function work correctly. --- { { p.226
AID Function Check Checks that the AID Function works correctly. --- { --- p.228
Rear Sensor Position Adjustment Adjusts the detecting position of the P Rear Sensor. --- { --- p.230
Ink Cover Solenoid Adjustment Checks that the Ink Cover Solenoid works correctly. --- { --- p.231

CHECK RESULTS
Tool
AU*1 SM*2 AT*3
Check Nozzle Checks the nozzles for clogging. --- { --- p.232
Print Image Prints a sample image. Print quality can be checked. { --- --- p.233
Check Adjustment Result Prints adjustment parameter list. --- { --- p.234
Check Alignment Checks if the misalignment occurs. --- { --- p.235
CLEAR COUNTERS
Tool
AU*1 SM*2 AT*3
Clear Counter (when switching PG) Clears the life counter of the periodic replacement parts. { --- --- p.236
Clear Counter (when replacing PF Motor) { --- ---
Clear Counter (when replacing Carriage Unit) { --- ---
Clear Counter (when replacing Printhead) { --- ---
Clear Counter (when replacing Cutter Solenoid) { --- ---
Clear Counter (when replacing Pump Motor) { --- ---
Clear Counter (when replacing INK SYSTEM ASSY) { --- ---
Clear Counter (when replacing AID) { --- ---
Clear Counter (when replacing Pressure Motor) { --- ---
Clear Counter (when replacing Cartridge Holder (Ink Pad)) { --- ---

5.1.6 Tools for Adjustments

The table below shows the tools required for adjusting this printer.
Table 5-3. Tools for Adjustments

Type Name Part Number Remarks
Hard Push-pull Gauge (1,000g) --- Can measure
Tool 1401952 1,000g
(Tension Gauge 10N; set pointer)
Push-pull Gauge (4,000g) --- ---
IM Sensor Position Jig 2.8 1482239 ---
IM Sensor Position Jig 2.5-3.1 1482238
Cutter Position Jig 1482236 ---
Ink Leak Measurement Jig (including digital 1430064 ---
pressure gauge GC66)
Measurement Cartridge for Stylus Pro 11880 TBD ---
Ruler (that can measure 1,000mm) --- ---
Drain Cartridge 1456361 ---
P THICK Sensor Position Jig 0.2/0.3/0.5/0.6 *1 1424364 ---
PG Height Adjustment Jig 1.15 1482240 ---
PG Height Adjustment Jig 1.25 1482241
Standard Sheet (JETRAS JP-D300S) 1476228 ---
Cleaning Cartridge,200 1456362 ---
AID PG Adjustment Jig 1482237 ---
Colorimetric Calibration Tools --- See p.204
Specified Paper*2 --- Refer to each
adjustment’s
description
Soft- Adjustment Program --- Supplies
ware NVRAM backup utility --- Supplies
Colorimetric Calibration Tool --- Supplies
Note "*1": The jig comes in a kit with multiple parts.

"*2": Use when make test prints for adjustment.

5.1.7 Adjustment Program Basic Operations Sequential mode

By selecting a part you replaced or repaired, this mode guides you to perform all
This section describes the basic operations of the Adjustment Program. the required adjustments in a predetermined sequence.
1. Highlight the part you replaced or repaired in the left box and click the [Add]
C A U T IO N The Adjustment Program includes some adjustment items which
button.
should not be performed at on-site service. Be sure not to perform
any adjustments that are not described in this manual at on-site 2. Click the [OK] button.
service.
System Requirements
OS: Windows 2000, XP
Interface: USB
The printer driver and EPW3 must have been installed.
Startup
1. Double-click on “adjwiz2.exe” to start the Adjustment Program.
2. A startup screen will appear. Select the printer name and the port.
z Printer Name (and the port)
Stylus Pro 11880, Stylus Pro 11880C
z Mode Figure 5-2. Sequential Mode
Select the mode between the sequential and individual modes. Individual mode
3. Click the [Start] button. This mode allows you to select and perform an adjustment individually.
1. Highlight the target adjustment item and click the [OK] button.
Figure 5-1. Adjustment Program Startup Screen
Figure 5-3. Individual Mode

5.2 Mechanical Adjustment

<Step 2>
Adjustment screw for drive pulley
5.2.1 CR Timing Belt Tension Adjustment
When the CR Motor or the CR Belt is reattached or replaced, or the CR Belt tension is
loosened, this adjustment must be carried out to apply proper tension to the CR Belt.
Required Tool
Push-pull gauge (1,000 g)
Standard value
800 ± 50g
<Step 4>
Procedure Tension adjustment screw
1. Unlock the carriage, and move the Carriage Unit to the left end. <Step 3>
2. While sliding the Carriage Unit, adjust the CR Belt so that the belt can run in Screws to secure driven pulley fixing plate
the middle of the driven pulley by turning the adjustment screw for the driven
pulley. Figure 5-5. Adjustment Screws
3. Loosen the two screws that secure the driven pulley fixing plate.
4. Push the CR Belt at the center with the push-pull gauge until the upper and
lower belt come in contact with each other so as to measure the tension.
Loosen/tighten the tension adjustment screw until the measured value falls
within the standard range.
5. Tighten the screws that are loosened in Step 3.
CR Belt
Driven pulley
NG OK
Figure 5-4. Slant Adjustment of Driven Pulley (top view)
Contact
Figure 5-6. Measuring Tension
ADJUSTMENT Mechanical Adjustment 174

5.2.2 PF Timing Belt Tension Adjustment

When the PF Timing Belt tension is loosened, this adjustment must be carried out to
apply proper tension to the PF Timing Belt.
Required Tool
Push-pull gauge (the one which can measure 4,000 g) Screws
Standard value
4,000g
Procedure
1. Remove the PF encoder cover. (p138)
2. Loosen the four screws that secure the PF Motor mounting plate.
3. Pull the mounting plate with the push-pull gauge, and while keep pulling the
plate with the tension of 4,000g, tighten the screws that are loosened in Step 2.
PF Motor mounting plate
Push-pull gauge
Figure 5-7. PF Timing Belt Tension Adjustment

5.2.3 CR Encoder Sensor Adjustment

This adjustment is intended to attach the CR Encoder Sensor with a proper gap Housing of the
between the CR Encoder Sensor and the CR Scale. CR Encoder Sensor
Procedure
1. Move the Carriage Unit to the left end manually.
2. Check that the CR Scale is centered in the CR Encoder Sensor. If it is, this
adjustment is not necessary. If the scale is positioned out of the center,
perform the adjustment as follows. Screws
3. Loosen the two screws that secure the housing of the CR Encoder Sensor. CR Scale
4. Slide the housing of the CR Encoder Sensor so as to adjust the position of the
sensor. CR Encoder Sensor
5. After adjusting the sensor, tighten the screws that are loosened in Step 3.
Figure 5-8. CR Encoder Sensor and Screws
CR Encoder Sensor
Figure 5-9. CR Encoder Sensor Adjustment

5.2.4 Ink Mark Sensor Height Adjustment

This adjustment is intended to adjust the gap between the Ink Mark Sensor and the Adjust the height with
platen properly. this screw loosened.
Required Tool
IM Sensor Position Jig 2.8/2.5-3.1
Procedure
1. Set the adjustment jig on the platen at the home position side as shown in
Figure 5-10. Then move the Carriage Unit slowly until the Ink Mark Sensor
comes over the jig.
2. Loosen the screw that secures the Ink Mark Sensor to the Carriage Unit as Adjustment jig
shown in Figure 5-11, and adjust the position of the sensor so that it comes in
contact with the jig. Then tighten the screw.
3. Set the jig for verification to the position shown in Figure 5-10, and move the
Carriage Unit slowly until the Ink Mark Sensor comes over the jig. Then
check that the sensor slightly touches the elevated portion of the jig.
Figure 5-11. Height Adjustment
The sensor should touch

this elevated part slightly.
Adjustment jig
Figure 5-10. Where to Set the Adjustment Jig

Jig for verification
Figure 5-12. Verifying the Result of Adjustment

5.2.5 Cutter Height/Position Adjustment Screws for adjustment
This adjustment is to adjust the height and position of the cutter in relation to the
elevated portions on the platen provided for the cutter.
Required Tool
Cutter Position Jig
Procedure
1. Set the cutter position jig on the sub-platen at the home position side as shown
in Figure 5-13. Then move the Carriage Unit slowly until the Cutter Unit
comes over the jig.
2. Loosen the six screws shown in Figure 5-14 that secure the Cutter Unit to the
Carriage Unit so that the Cutter Unit position can be adjusted.
3. Adjust the position of the Cutter Unit by moving it up and down, back and
forth, while pressing the unit against the jig to keep them in contact with each
other as shown in Figure 5-15. Then secure the Cutter Unit with the screws
Figure 5-14. Cutter Height/Position Adjustment 1
that are loosened in Step 2.
Waste Ink Pad for borderless printing
Cutter position jig
Figure 5-13. Where to Set the Adjustment Jig
Figure 5-15. Cutter Height/Position Adjustment 2

5.2.6 PF Encoder Sensor Adjustment

This adjustment is intended to maintain a proper gap between the PF Encoder Sensor
and the PF Scale.
Procedure
1. Remove the PF Encoder Cover. (p138) Screws
2. Loosen the two screws that secure the PF Encoder mounting plate.
3. Adjust the plate position so that the PF Scale is positioned in the center of the
detector of the PF Encoder Sensor.
4. Tighten the screws that are loosened in Step 2.
PF Scale
PF Encoder Sensor
PF Motor mounting plate
Figure 5-16. PF Encoder Adjustment

5.2.7 Air Leak Check for Ink Supply System Pressure Gauge (GC66)
The battery can be replaced from the
The ink supply path should be checked for air leaks whenever the Ink Tube, Ink hole on the rear.
Cartridge Holder or Dampers are replaced, or the joint of the Ink Cartridge Holder and Valve No.2 (close)
the Damper is once loosened and retightened. Regulator protection
Measurement Cartridge Valve No.3 (close) Plate
C A U T IO N Do not touch or press the regulator located under the regulator
protection plate.
Required Tool
Ink Leak Measurement Jig (with digital pressure gauge GC66)
(Battery type: 1 x CR2016 (3V))
Measurement Cartridge for Stylus Pro 11880
Procedure Valve No.1 (close) Regulator
1. Replace the current Measurement Cartridge with the Measurement Cartridge
Air Filter Syringe
for Stylus Pro 11880.
2. Remove the seal cap of the Measurement Cartridge. Seal Cap
3. Insert the Measurement Cartridge into the Ink Cartridge Slot of the printer and
Figure 5-17. Components of the Air Leak Measurement Jig
lower the Ink Lever.
4. Press the green button on the pressure gauge to turn the gauge ON.

5. Open the Valve No.2 and No.3 to reduce the pressure inside the measurement Connected to the Measurement Cartridge inserted
jig. into the cartridge slot of the printer.
6. Check that “0.0” kPa is displayed on the gauge.
7. Close the Valve No.3 and pull the piston head of the syringe. “0.0” kPa must be displayed
Valve No.3 (close) Green Button

Valve No.2 (close)
Syringe with its piston pulled fully
Figure 5-18. Air Leak Check (1)

8. Open the Valve No.1 and push the piston head of the syringe.
Should be within the range of 36 to 42 kPa.
9. Confirm that the value displayed on the gauge is within the range of 30 to 48
kPa.
10. Close the Valve No.2 after confirmation. Write down the value displayed on Valve No.2 (open) Valve No.3 (open)
the gauge after the Valve No.2 is closed, and leave the jig for about one
minute.
11. Compare the value displayed after three minutes have passed with the value
before the break. If the difference is within 0.4 kPa, the result can be judged as
OK (no air leaks). If the difference is greater than 0.4 kPa, the result should be
regarded as an air leak. In the case of air leakage, verify the status of the
Damper joint, and correct it if necessary. Then perform Step 5 to 10 again.
12. After verifying that the difference is within 0.4 kPa, open the Valve No.3 to
reduce the pressure inside the jig.
13. Disconnect the Measurement Cartridge from the Ink Cartridge Slot after
confirming that the gauge displays 0.0 kpa.
14. Put the seal cap onto the Measurement Cartridge.
Perform the air leak check described above for each of the Ink Cartridge Slots.
15. After the air leak check of all the Ink Cartridge Slots is completed, press the
green button on the gauge for four to five seconds to turn the gauge OFF. Syringe with its piston pushed fully
16. Close the Valve No.1, No.2 and No.3 to finish the measurement.
Figure 5-19. Air Leak Check (2)

5.2.8 Paper Cutting Position Check

You can verify whether the cutter position adjustment has been made properly or not Carriage Unit Cut sheet of paper
by actually cutting paper with the cutter.
Standard Value
0.5mm (+0.2mm/ -0.3mm)
Procedure
2. Start the Adjustment Program and select [CR Unlock/Exec].
3. Lift the Paper Set Lever and load a cut sheet of plain paper (A4 size plain
paper recommended; minimum allowable size is 10 (W) x 20 (H) cm) along
with the paper setting position, and press the Paper Set Lever down.
4. Move the Carriage Unit with your hand to the right end of the loaded sheet,
and press the Cutter down manually.
5. While holding down the bottom edge of the sheet with your hand, cut the
sheet with the cutter by moving the Carriage Unit with the cutter down.
6. Measure the gap between the edge of the elevated portion and the cut line.
z Within the standard: finish the adjustment.
Move the Carriage Unit back to the home position, and turn the printer
OFF.
z Out of the standard: perform the adjustment again. Cutter
Perform the Cutter Height/Position Adjustment again. (p178)
7. Set a cut sheet of plain paper at the anti-home side, and perform the same
verification and adjustment (if necessary). A gap between the cut line and the edge
of the elevated portion on the sub platen
Figure 5-20. Paper Cutting Position Check

5.3 Basic Adjustment
5.3.1 RTC&USB ID
This allows you to write USB ID and the initializing date and time of the RTC backup
battery to the newly mounted Main Board.
Procedure
2. Start the Adjustment Program and select [RTC&USB ID].
3. Verify or input the date and time.
4. Input the 10-digit serial number of the printer. USB ID is automatically
created according to the serial number.
5. Click the [Write] button to write the entered data onto the NVRAM on the
new Main Board.
6. Click the [Next] button to display a confirmation screen. The information
written on the NVRAM is displayed on the screen. Confirm the information
Figure 5-21. [RTC&USB ID] Screen
and click [OK].
7. Click the [Finish] button.
C A U T IO N If the printer is turned OFF and back ON after changing the USB
ID, the computer (Windows) detects the USB port used to connect
the printer as a new port and automatically copies the printer
driver as xxxx (copy x). If you need to perform another adjustment
using the Adjustment Program, exit out of the program once and
select the “copy x” driver next time.
ADJUSTMENT Basic Adjustment 184

5.3.2 Head Rank ID <When using the Head Rank ID information file (txt) of the new Printhead>
This adjustment is to input/set the unique information of the Printhead as the head rank 2. Start the Adjustment Program and select [Head Rank ID].
so as to set the optimum drive voltage when replacing the Printhead. (Reading from/
3. Click the [File Open] and select the Head Rank ID Information file (txt).
writing to files are available)
4. Click the [Write] button.
Procedure for Writing 5. Click the [Finish] button.
<When getting the Head Rank ID (QR code) from the ID label attached on Procedure for Saving the Head Rank ID Information
the Printhead>
2. Start the Adjustment Program and select [Head Rank ID].
2. Start the Adjustment Program and select [Head Rank ID].
3. Write down the 42-digit Head Rank ID (QR code) indicated on the ID label
3. Write down the 42-digit Head Rank ID (QR code) indicated on the ID label
attached on the new Printhead.
attached on the new Printhead.
4. Enter the 40-digit ID into the edit boxes in the same way as indicated on the
C A U T IO N A 45-digit alphanumeric character is written on the ID Label. label.
Use the first 42 digits for the Head Rank ID. (the last three 5. Click the [File Save] and save the ID information under a new file name.
digits are not used.) 6. Click the [Finish] button.
ID label
1 2 3 4 5 6 7 8
9 10 11 12 13 14
15 16 17 18 19 20 21 22 23
QR cord
24 25 26 27 28 29 30 31 32 Input
33 34 35 36 37 38 39 40 41
42 NA NA NA
As with conventional models, "O" and "I" in the alphabet are

not used for the alphanumeric characters used for Head Rank
IDs.
4. Enter the 42-digit ID into the edit boxes in the same way as indicated on the
label.
5. Click the [Write] button. Figure 5-22. Head Rank ID

5.3.3 T&B&S (Roll Paper) + Band Feed 5. Enter the values measured in Step 4 from the control panel. (The words inside
the parentheses indicate the names displayed on the panel.)
This is to adjust the paper feeding amount and the top, bottom and side margins. Top margin (Top Margin)
Bottom margin (Bottom Margin)
C A U T IO N Before this adjustment, make sure to perform the Skew Check Side margin (Side Margin)
(p178) so as to maintain the paper feeding correctly.
Band-feed amount (V Length)
6. Press [Enter ] to print the adjustment pattern again, and repeat adjusting in
Step 4 and Step 5 until the values fit within the standards.
7. Turn the printer OFF after finishing the adjustment.
Required Tool
C A U T IO N Be sure to place the adjustment pattern print on a flat surface when
Ruler (that can measure 1,000mm) performing the measurement.
Paper Used
Size: 44”
Type: Doubleweight Matte Paper
Top margin (10 ± 5 mm)
Standard Values
Top margin: 10 ± 5 mm Side margin
(10 ± 5 mm)
Bottom margin: 14 ± 5 mm
Side margin: 10 ± 5 mm
V Length: 980 mm ± 10 mm V Length
(980 ± 10 mm)
Procedure
1. Enter the Serviceman Mode.
Turn the Printer ON while pressing [Pause] + [Menu ] + [Paper Feed ]
simultaneously.
2. Select “SELF TESTING” → “Adjustment”→“Feed Adj.+T&B”.
3. Press [Enter ] to print the adjustment pattern.
4. Referring to Figure 5-23, measure the distance of the following four points.
Top margin
Bottom margin
Side margin
Band-feed amount
Bottom margin (14 ± 5 mm)
Figure 5-23. Adjustment Pattern

5.3.4 Cutter Pressure Adjustment

This is to adjust the cutter pressure.
Required Tool
Push-pull Gauge [1,000g] (Tension gauge 10N; set pointer)
Standard value
350 to 700g Cutter cap
Procedure
Turn the printer ON while pressing [Pause] + [Menu ] + [Paper Feed ]
simultaneously.
2. Select “SELF TESTING” → “Test” → “Cut Adj.”.
3. Press [Enter ] after “Pressure: XX% ” is displayed on the LCD
panel. “Exec. Adj.?” will be displayed.
4. Press [Enter ], and “Please Wait” is displayed.
5. When the Carriage Unit moves to the cutoff position, “[Exec] Key Down”
will be displayed. Tension gauge
6. Press [Enter ] to lower the cutter. Figure 5-24. Cutter Pressure Adjustment
7. Hitch the tip of the tension gauge to the cutter cap.
8. Pull the gauge and measure the tension when the cutter is moved upward.
(measure the value at the right, center and the left of the printer)
z Within the standard → finish the adjustment.
Return the Carriage Unit to the home position and turn the printer OFF.
z Out of the standard → proceed to Step 9.
If the standard value cannot be obtained even after repeating the
adjustment, replace the Cutter Solenoid.
9. [Adjust the value (%) by pressing the [Paper Feed ( )] buttons, and
press [Enter ] to fix the value.

5.3.5 Print Head Slant Adjustment (PF)

Paper Used
Size: 44”
Type: Premium Glossy Photo Paper (250)
Procedure
1. Turn on the printer.
2. Execute "PrnPrint.exe" in the PRNPrint folder to start the PrnPRINT.
3. Click the [Open] button and select the print pattern file
(ojigi44r_sawa05_llk.prn). Figure 5-25. PrnPRINT screen
4. Select the printer driver from the Selected Printer menu.
5. Click the [Print] to print the adjustment pattern.
6. Examine the printout patterns and check that the gaps between the patterns are
parallel with the patterns. If they are, no adjustment is required. If not, follow
the procedure below to make the adjustment.
NG
OK
NG

7. Select “Head Slant” → “UnCap”.

8. Press [Enter ] to unlock the Carriage Unit.
10. Remove the two screws (a and b shown in Figure 5-27) that secure the Head
Screws to secure Head Fixing Plate
fixing plate and remove the Head fixing plate.
11. Loosen the screw (c) that secures the Head Slant Lever.
C H E C K Make sure to loosen or tighten the screw securing the Head Slant
P O IN T Lever by inserting a screwdriver from the hole on the frame at the c
bottom of the printer. b
12. Slightly move the Head Slant Lever up or down to correct the inclination of
Head Fixing Plate
the Printhead. a
Screw to secure Head Slant Lever
Printing direction Printing direction
Figure 5-27. Screws for adjustment

<Top side slant to the left> <Top side slant to the right>
Move the lever upward Move the lever downward
When tightening the screw (b) on the right that secures the Head
Adjustment (see p200).
13. Attach the three screws removed in Step 10, and tighten them in the order of a,
b, and c.
14. Close the Front Cover.
15. Press [Enter ] to print the adjustment pattern again, and verify the
adjustment result.
16. Repeat Step 7 to Step 15 until the adjustment is completed.
Head Slant Lever
Figure 5-28. Slant Adjustment

5.3.6 Print Head Slant Adjustment (CR) Visual check patterns
Paper Used CR directional Head Slant Mec.No.0000000000 Date (YY/MM/DD) XX/XX/XX
Size: 44” (recommended)

C H E C K This adjustment is applicable to less than 44" paper, but it will

P O IN T become less accurate.
Procedure
simultaneously.
2. Select “SELF TESTING” → “Head Slant” → “CR Head Slant”.
3. Press [Enter ] to print the adjustment pattern. Figure 5-29. Adjustment Pattern
4. Verify that the magenta lines and black lines align in a straight line referring
to the visual check patterns. In the case of aligning, finish the adjustment. If
some of the lines vary, perform the adjustment as follows.
OK NG NG
Figure 5-30. Judging Visual Check Patterns

5. Select “Head Slant” → “UnCap”.

8. Remove the two screws (a and b shown in Figure 5-31) that secure the Head
Screws to secure Head Fixing Plate
fixing plate and remove the Head fixing plate.
9. Move the H Adjustment Lever up or down to correct the inclination of the
Printhead.
<K line above M line> <K line below M line> b

Move the lever downward Move the lever upward
10. Attach the two screws removed in Step 8, and tighten them in the order of a → b.
a
When tightening the screw (b) on the right that secures the Head Head Fixing Plate
Adjustment (see p200). Figure 5-31. Screws for adjustment
11. Close the Front Cover.

12. Press [Enter ] to print the adjustment pattern again, and verify the
adjustment result.
13. Repeat Step 5 to Step 12 until the adjustment is completed.
H Adjustment Lever
Figure 5-32. Slant Adjustment

5.3.7 Skew Check

This checks how much skew the fed paper is, and corrects if the skew amount falls
outside the standard range.
Paper Used
Size: 44”
Standard value
Within ± 0.5mm
Procedure
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “Skew Check”.
3. Confirm that the value is set to 1.0m, and press [Enter ]. Then the paper is
ejected and the skew value is measured by the Ink Mark Sensor and is
displayed on the LCD panel.
4. If the value fits within the standard, turn the printer OFF and finish the
adjustment. If not, verify the status of the loaded paper and repeat the check
until the value falls within the standard range.
C A U T IO N When performing the Skew Check again, use the paper without
moving it after the first check.

5.3.8 Platen Position Adjustment

This allows you to adjust print position for the borderless printing (no margin on the
left and right sides) in relation to the position of the Ink Pads on the platen.
Paper Used
Size: 44”
Standard value
Within ± 0.5mm
Procedure
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “Belleta Pos”→ “Belleta
Pos.Adj.”.
3. Press [Enter ] to print lines for adjustment.
4. Open the Front Cover, and measure the distance between the printed line and Figure 5-33. Line for adjustment
the Waste Ink Pad for borderless printing. (Refer to Figure 5-33)
5. Enter a value following the instruction below, and press [Enter ].
z The line was printed to the right of the pad: enter a minus value
z The line was printed to the left of the pad: enter a plus value
6. Select “Belleta Pos.Confirm.”.
7. Press [Enter ] to print lines for confirmation.
8. Open the Front Cover, and check that the printed lines are aligned with the
edges of the Waste Ink Pads. If they are, the adjustment is successfully
completed. If not, perform the adjustment again.
Figure 5-34. Lines for confirmation

5.3.9 Initial Ink Charge Flag ON/OFF

Procedure
simultaneously.
2. Start the Adjustment Program and select [Initial Ink charge flag ON/OFF].
3. Select “ON” or “OFF” and click the [Run] button.
Figure 5-35. [Initial Ink Charge Flag ON/OFF] Screen

5.3.10 NVRAM Backup and Write 5. Start the Adjustment Program and select [NVRAM Back Up and Write].
6. Click the [Run] button to run the NVRAM Backup Utility.
Whenever the Main Board is replaced, parameters stored in the NVRAM on the 7. Select the target printer on which the parameters are written in the [Printer
previous board should be backed up and written onto the new board using this menu. Name].
Read & Save Procedure 8. Click the [Open] button to select and open the file which was saved in “Read
& Save Procedure” Step 6.
C A U T IO N When reading the parameters from the previous board, turn the 9. Click the [Write] button to start writing the parameters.
printer ON in F/W update mode. 10. When the writing is completed, exit out of the NVRAM Backup Utility.
1. Enter into the F/W update mode.

Press [Paper Source ] + [Menu ] + [Paper Feed ] + [Paper Feed
] simultaneously.
2. Start the Adjustment Program and select [NVRAM Back Up and Write].
3. Click the [Run] button to run the NVRAM Backup Utility.
4. Select the target printer from which the parameters are read in the [Printer
Name].
5. Click the [Read] button to start reading the parameters.
6. When the reading is completed, click the [Save] button and save the readout
parameters under a new file name.
Write Procedure
C A U T IO N When writing the parameters on the new board, turn the printer
ON in Serviceman mode.
Figure 5-36. [NVRAM Back Up and Write] Screen

1. Remove all the Ink Cartridges.
2. Remove the Maintenance Tanks.
3. Lift the Paper Set Lever.
simultaneously.

5.3.11 Ink Discharge 5.3.12 Initial Ink Charge

This is to discharge ink from the ink path. C A U T IO N Check the remaining amount of ink before performing the initial
ink charge. If the remaining amount is lower than 50%, replace the
C A U T IO N Since a large amount of ink is discharged, prepare new ink cartridge with a new one in advance.
Maintenance Tanks in advance.
Procedure
Required Tool 1. Turn the printer ON.

2. Start the Adjustment Program and select [Initial Ink Charge].
Drain Cartridges
3. Press the F5 key to start the initial ink charge.
Procedure 4. When the ink charge is completed, click the [Finish] button.
simultaneously.
2. Select “SELF TESTING” → “Printhead Exchange” → “Drain”.
C A U T IO N The following procedure must be performed in the correct order,

or the printer may freeze.
3. Open both the left and right Ink Covers.

4. Remove the Ink Cartridges from the left and right Ink Holders.
5. Install the Drain Cartridges in all the slots.
6. Close the left and right ink covers to discharge ink.
7. Open the left and right Ink Covers when the following message is displayed.
REMOVE ALL DRAIN CARTRIDGE AND TURN OFF THE
PRINTER
8. Remove the Drain Cartridges from the left and right Ink Holders. Figure 5-37. [Initial Ink Charge] Screen
9. Close the left and right Ink Covers.

5.3.13 Cleaning
Procedure
2. Start the Adjustment Program and select [Cleaning].
3. Select the cleaning type and press the corresponding key (F1 to F4) to perform
the selected cleaning.
Key Cleaning
F1 CL1
F2 CL2
F3 CL3
F4 CL4
4. When the cleaning is completed, click the [Finish] button.
Figure 5-38. [Cleaning] Screen

5.3.14 Paper Thickness Sensor Position Adjustment 6. Lift the Paper Set Lever to set the P THICK Sensor Position Jig (0.5) to the
position shown in Figure 5-39, and press the Paper Set Lever down.
After the P THICK 1 and 2 sensors are replaced, the newly attached sensors must be Check that “Paper Thick 10” is displayed on the LCD panel.
checked for their detection accuracy as it varies depending on the attaching position. If the displayed value is other than the “10”, the adjustment must be carried
The sensor attaching position can be checked by the Self Testing menu and conduct out.
this adjustment only when the test result is NG. →Adjustment Procedure
Required Tool 7. Lift the Paper Set Lever to set the P THICK Sensor Position Jig (0.6) to the
P THICK Sensor Position Jig (0.2/0.3/0.5/0.6) Check that “Paper Thick 11” is displayed on the LCD panel.
Check Procedure If the displayed value is other than the “11”, the adjustment must be carried
out.
C A U T IO N The following tests must be conducted with the Paper Set Lever →Adjustment Procedure
pressed down. 8. Release the Paper Set Lever and check that “Paper Thick 01” is displayed on
the LCD panel.
9. After all the checking and adjustment, confirm all the values again.
Lever’s Status Jig Panel Display

1. Enter the Serviceman Mode. Down N/A 00
Turn the printer ON while pressing [Pause] + [Menu ] + [Paper Feed ] Down 0.2 00
simultaneously.
Down 0.3 10
2. Select “SELF TESTING” → “Test” → “Sensor”.
Down 0.5 10
3. Make sure that the Paper Set Lever is pressed down and check that “Paper
Down 0.6 11
Thick 00” is displayed on the LCD panel. If the displayed value is other than
the “00”, the adjustment must be carried out. Up N/A 01
→Adjustment Procedure
4. Lift the Paper Set Lever to set the P THICK Sensor Position Jig (0.2) to the
Check that “Sensor: Paper 00” is displayed on the LCD panel.
If the displayed value is other than the “00”, the sensor position adjustment
must be carried out.
5. Lift the Paper Set Lever to set the P THICK Sensor Position Jig (0.3) to the
Check that “Paper Thick 10” is displayed on the LCD panel.
If the displayed value is other than the “10”, the adjustment must be carried
out.
P THICK Sensor Position Jig
Figure 5-39. Setting position of P Thick Position jig

Adjustment Procedure
Adjust the position of the P THICK Sensor 1 holder when you do not have the 0.2, Screws
0.3 jigs and adjustment jig with the lever down. Adjust the position of the P
THICK Sensor 2 holder, when you do not have the 0.5, 0.6 jigs and adjustment jig
with the lever up.
1. Loosen the screw that secures the P THICK Sensor Holder.
2. Slide the holder back and forth while watching the value displayed on the
LCD panel. Stop the holder immediately after the target value is displayed.
C H E C K Slide the holder toward you to increase the value and slide it 1 2
P O IN T backward to decrease the value.
P THICK Sensor Holder

3. Secure the holder by tightening the screw.
Figure 5-40. Position Adjustment
0.3
0.2
0.5
0.6
Figure 5-41. P THICK Sensor Position Jigs

5.3.15 PG Adjustment
This adjusts the gap between the Printhead and the platen.
Required Tool
PG Height Adjustment Jig (1.15/1.25) PG Height Adjustment Jig
Metallic straight ruler Wider (left) Narrower (right)
Procedure
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “PG Adjust” → “UnCap”.
Platen B rib Platen A rib
3. Press [Enter ] to move the Carriage Unit.
4. Open the Front Cover. Ruler
5. Using double-sided tape, attach the ruler to the position shown in Figure 5-42.
6. Place the PG Height Adjustment Jig 1.15 on the platen as shown in Figure
5-42. Align the jig’s right edge with the edge of the first rib of the platen A,
and align the left edge with the edge of the third rib (as counted from the right) Figure 5-42. Setting positions of jigs
of the platen B.
7. Remove the Paper Eject Roller Assy on the right. (Refer to “4.3.6.8 Paper
Eject Roller Assy” (p.145))

8. Slowly move the Carriage Unit to place it over the jig. Head Holder
9. Referring to Figure 5-43, check that the Head Holder comes in contact with Contact!
the jig.
If not, loosen the PG adjustment screw on the right, and move the PG
adjustment lever to adjust the platen gap.
C H E C K
P O IN T
To check the contact state, remove the Paper Eject Roller Assy and
visually check the contact state from under the printer. Printhead
1.15
10. Remove the PG Height Adjustment Jig 1.15, and place the PG Height 1.25
Adjustment Jig 1.25.
11. Referring to Figure 5-43, check that the Printhead comes in contact with the
jig.
If not, loosen the PG adjustment screw on the right, and move the PG
Contact!
12. Remove the jig and move the Carriage Unit to the right end.
Figure 5-43. Judgement
13. Place the PG Height Adjustment Jig 1.15 again.
14. Slowly move the Carriage Unit to place it over the jig.
Left side Right side
15. Referring to Figure 5-43, check that the Head Holder comes in contact with
the jig.
Adjustment Lever
If not, loosen the PG adjustment screw on the left, and move the PG Adjustment Lever
16. Remove the PG Height Adjustment Jig 1.15, and place the PG Height
Adjustment Jig 1.25.
17. Referring to Figure 5-43, check that the Printhead comes in contact with the
jig.
If not, loosen the PG adjustment screw on the left, and move the PG
18. Remove the jig and the ruler.
19. Close the Front Cover. (When the cover is closed, the Carriage Unit moves
automatically) Adjustment Screw Adjustment Screw
20. When the carriage movement is finished, turn the printer OFF.
Figure 5-44. Adjustment Screw and Lever

5.3.16 Rear Sensor Adjustment

Whenever the P Rear Sensor is replaced, AD values (basis for paper detection) of a Standard Sheet
newly attached sensor should be obtained to store them onto the Main Board.
Required Tool
Standard Sheet (JETRAS JP-D300S)
Procedure
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “RearAD”.
3. Lift the Paper Set Lever.
4. Load the Standard Sheet on the printer from the rear paper feeder setting it to
the position shown in Figure 5-45, and lower the Paper Set Lever.
C A U T IO N In Figure 5-45, the Top Cover is removed to show the position of

the Standard Sheet clearly. When performing the actual
adjustment, do not remove the Top Cover, or the AD value cannot Figure 5-45. Setting Position of the Standard Sheet
be obtained correctly.
5. Press [Menu ]. “[Enter] Start” will be displayed on the LCD panel.

6. Press [Enter ] to start the AD value acquiring operation. After about five
seconds, the obtained AD value is displayed as “RearAD: *** *** ***”.
C A U T IO N “Retry AD Adjust” is displayed when the value cannot be obtained

due to P Rear Sensor failure. In such case, replace the sensor and
make the adjustment again.
7. After confirming the “RearAD: *** *** ***” display, lift the Paper Set Lever
and remove the Standard Sheet.
8. Lower the Paper Set Lever and turn the printer OFF.

5.3.17 Input Serial Number

Use this to write the printer serial number to the NVRAM, or to check the serial
number written in the NVRAM.
Procedure
2. Start the Adjustment Program, and select “Input serial number”.
3. Enter a 10-digit serial number of the printer, and click [Write].
4. The serial number is written to the NVRAM on the Main Board.
5. When you want to check the written serial number, click [Read]. The serial
number written in the NVRAM is displayed on the screen.
Figure 5-46. [Input serial number] Screen

5.3.18 Colorimetric Calibration (Color ID)
C A U T IO N This adjustment is described in the same manner as other models.

Therefore, the procedure is basically the same, but some actual
steps or patterns may differ.
5.3.18.1 Adjustment Overview

This adjustment is required after replacing any of the following parts.
Printhead
Main Board Assy
Sub Board Assy
Power Supply Board Assy
PURPOSE
By registering/controlling information concerning the ink droplets, this product

improves calibration accuracy and ensures stable color quality. (Difference in color
among individual products or each mode is reduced.) (Refer to “2.8 Colorimetric
Calibration (Color ID) Overview” (p.56))
PRINCIPLE
The calibration is performed by measuring a printed correction pattern with a

calibrator. ID information that is calculated based on the acquired color values (L*, a*,
b*) is transmitted to the printer driver, and the printer driver corrects the dot generation
amount for each dot size x each color in the print data.

5.3.18.2 Adjusting Method <Entire Process Workflow> <Separate Workflow>

(On-site Service) (User)
TOOLS REQUIRED
START START
Table 5-4. Tools Required
At repair work site Chart printing
Tool Application/Specification Cleaning by the user Cleaning
Plain Paper (A4) For nozzle check and printing surface protection
Plain Paper (A3) For alignment check
Nozzle check Nozzle check
EPSON Enhanced (Archival) Matte For printing charts
Paper (A4)
Computer Following drivers should be installed beforehand.
Alignment check Alignment check
Printer driver for this product
USB driver for the calibrator
GretagMacbeth eye-one (i1) With UV filter Print calibration chart Print calibration chart
(Calibrator)
Calibration plate (White plate) Accessory provided with the calibrator Color measuring
Measure color by service Measure color
Scanning ruler (Scale) Accessory provided with the calibrator
personnel
USB cable To connect the computer and the calibrator
Black sheet Should be larger than A4 Write the color ID Generate color ID data
Clear file Required when sending charts
Color ID
Print validation chart writing Enter the data
by the user
ADJUSTMENT WORKFLOW
Measure color Write the color ID
The workflow of the adjustment is explained in this section. There are two types of the
workflow; the one is for performing adjustment at a place same as the repair (parts
replacement) work site, the other is for performing adjustment in a different place from Output the result
the repair work site as the adjustment (color measuring) could not be executed on site.
Entire process workflow
END END
Performing adjustment continuously at the same place where the repair is carried
out.
Figure 5-47. Adjustment Workflow
Separate process workflow
Performing adjustment (color measuring) in a different place from the repair work
site

ADJUSTMENT PROCEDURE (ENTIRE PROCESS WORKFLOW)
1. Turn the printer power on.

2. Start the Adjustment Program, and select [Colorimetric Calibration Tool].
3. Click [Run] to start the “Colorimetric Calibration Tool”.
4. Select the printer model.
5. Make sure that the “READY” message is displayed on the printer LCD, and click
[Next].
6. Select the connected printer from the printer list, and check if the LCD panel
backlight of the printer flashes by clicking [Confirming flashing of the backlight].
7. Click [Next], then the message that prompt you to agitate the ink inside the
cartridges will be displayed.
C H E C K If the printer has not been used for more than two weeks, it is
P O IN T recommended to agitate the ink inside the cartridges to get an
accurate result. Remove all the ink cartridges from the printer, and
shake them gently for four or five times.
8. Click [OK] to start the cleaning.
Figure 5-48. Colorimetric Calibration ID Startup Screen

9. Load an A4-sized paper vertically on the paper tray, select “Automatic Nozzle
Check” from the “Types of Nozzle Check” box, and click [Next] to start the nozzle
check.
10. Load an A3-sized paper horizontally on the paper tray and click [Next] to perform
the alignment check.
C H E C K Clicking the [Skip alignment check] button will let you proceed to
P O IN T the next step without performing the alignment check.
11. Check the alignment pattern. If there is any defect, click [Cleaning] to execute
cleaning.
If the check pattern is appropriate, click [Next].
12. Load an A4-sized Archival Matte Paper vertically on the paper tray, and click
[Next] to print the calibration chart.
C A U T IO N Never touch the printed calibration chart.
Figure 5-49. Entire Process Screen

13. Make sure there is no missing dots in the nozzle check pattern at the bottom of the
C A U T IO N Do not contaminate the white plate of the calibration base plate. If
calibration chart. tainted, use alcohol to clean the plate.
If there are missing dots, click [Print Calibration Chart Again]. The calibration
chart will be printed again after performing cleaning.
If there are no missing dots, let the chart stand for five minutes until it dries out
paying attention not to touch the chart.
14. When the calibration chart dries out (after five minutes), click [Next].
15. Connect a calibrator to the computer, and click [Measure].
16. Place the calibrator on the calibration base plate, and click [Calibrate]
17. Keep the calibrator remain set on the base plate, hold down the button on the side
of the calibrator until it beeps.
Once the calibration completed normally, following screen appears.
White Plate
i1 Calibrator
Button
Calibration Plate
Figure 5-50. i1Calibrator

18. Make sure that the date and time printed in the second line on the upper left of the
chart (measurable time and date) is within the range displayed under the heading
“GMT” on the lower screen. (If the date and time is not within the range, it is
necessary to print the chart again.)
19. Refer to Figure 5-53, lay the chart on the black paper (or sheet) with the upper part
of the chart facing left side, and set the scanning ruler onto the bottom most patch
line.
Printed date and time Main unit serial OS type Black ink type
number
2005-08-29 09:35 (GMT 2005-08-29 00:35)

S/W : 0000000000 OS:Win BlackInk : Photo
2005-09-05 09:30 (GMT 2005-09-05 00:30)
Printer : EPSON PX-9500
Measurable date and time Product name

2005-08-29 09:35 (GMT 2005-08-29 00:35)
S/W : 0000000000 OS : Win BlackInk:Photo
2005-09-05 09:30 (GMT 2005-09-05 00:30)
Calibration
patch
Set the scanning ruler with its guide gap matched with the patch.
Nozzle check Figure 5-53. Setting the Chart and the Scanning Ruler
pattern
Figure 5-52. Measurable Time and Date Check

20. Click [OK] and follow the instructions (following procedure) displayed on the
C A U T IO N When measuring colors, pay attention to the instructions below.
screen to perform color measuring.
Take more than 10 seconds to measure one line.
1. Set the calibrator with its measuring part matched with measuring start Keep the scan speed constant as possible.
position (margin) as shown in Figure 5-55. Measure each of the lines twice. (Measure the line as instructed
2. Press down the button on the side of the calibrator. on the program screen.)
3. When it beeps, keep holding down the button and scan the patch along the Place the chart on a flat surface. The calibrator and the ruler
calibration guide to measuring end position (margin). must be attached firmly to the chart in order to measure the
4. Once the measuring is completed, release the button. colors accurately.
5. Repeat Step 1 through 4 twice for the same patch line. Do not scan any places other than the one shown in Figure 5-55.
6. Repeat Step 1 through 5 to measure the bottommost line to the top line. (The If a color-measuring error occurs or the measured values are
line that needs to be measured is displayed on the screen.) completely out of the standards, a warning mark ( ) appears.
21. Once all the lines (8 lines) are measured, click [OK]. In this instance, check the instructions mentioned above and
retry the color measuring again.
If an error mark ( ) appears, check the instructions
mentioned above and retry the color measuring again.
Unmeasured
lines
Currently
measured line
Measured lines
Figure 5-54. Color Measuring Screen
Start position in the color measuring End position in the color measuring
Figure 5-55. Setting the Calibrator/Measuring Position

2005-08-29 09:35 (GMT 2005-08-29 00:35)
S/W : 0000000000 OS : Win BlackInk:Photo
2005-09-05 09:30 (GMT 2005-09-05 00:30)
ADJUSTMENT
EPSON Stylus Pro 11880/11880C
Figure 5-57. Color Measuring Order

Figure 5-56. Color Measuring Screen
Basic Adjustment
Revision B
211
22. Make sure that the “READY” message is displayed on the printer LCD panel, and
click [Next] to write the Color ID to the printer main unit.
23. When the writing is completed, click the [Next] button.

24. Load an A4-sized Archival Matte Paper vertically on the paper tray, and click
[Next] to print the first page (Sheet1) of the verify chart.
C A U T IO N Never touch the printed calibration chart.
25. When the first page of the verify chart is printed to the last, load an A4-sized
Archival Matte Paper vertically on the paper tray, and click [Next] to print the
second page (Sheet2) of the verify chart.
26. Make sure that there is no missing dot in the verify chart.
If there is any defect, click [Print Verify Chart Again]. The verify chart will be
printed again after performing cleaning.
If there are no missing dots, let the chart stand for five minutes until it dries out
paying attention not to touch the chart
27. When the verify chart dries out (after five minutes), click [Next].
28. Connect the calibrator to the computer, and click [Measure].
29. Place the calibrator on the calibration base plate, and click [Calibrate].
30. Keep the calibrator remain set on the base plate, hold down the button on the side
of the calibrator until it beeps.
Once the calibration completed normally, following screen appears.

31. Make sure that the date and time printed in the second line on the upper left of the
chart (measurable time and date) is within the range displayed under the heading Sheet number Main unit serial number
“GMT” on the lower screen. (If the date and time is not within the range, it is
necessary to print the chart again.)
Sheet1
32. Refer to Figure 5-60, lay the chart on the black paper (or sheet) with the upper part S/W : 0000000000
of the chart facing left side, and set the scanning ruler onto the bottommost patch 2005-08-29 10:57 Printed date and time
line. (GMT 2005-08-29 01:57)
2005-09-05 10:52 Measurable date and time
(GMT 2005-09-05 01:52)
Sheet1
S/W : 0000000000
2005-08-29 10:57
(GMT 2005-08-29 01:57)
2005-09-05 10:52
(GMT 2005-09-05 01:52)
Calibration
Patch
Figure 5-60. Setting the Chart and the Scanning Ruler
Figure 5-61. Measurable Date and Time Check

33. Click [OK] and follow the instructions (following procedure) displayed on the
screen to perform color measuring.
1. Set the calibrator with its measuring part matched with measuring start
position (gray part) as shown in Figure 5-55.
2. Press the button on the side of the calibrator.
3. When it beeps, keep holding down the button and scan the patch along the
scanning ruler to measuring end position (gray part).
4. Once the measuring is completed, release the button.
Start position in the color measuring End position in the color measuring
5. Repeat Step 1 through 4 twice for the same patch line.
6. Repeat Step 1 through 5 to measure the bottommost line to the top line. (The Figure 5-63. Setting the Calibrator/Color Measuring Position
line which needs to be measured is displayed on the screen.)
34. Once all the lines (5 lines) are measured, click [OK].
35. Measure Sheet 2 by following Step 31 through 34.
(GMT 2005-08-29 01:57)
(GMT 2005-09-05 01:52)

S/W : 0000000000
2005-08-29 10:57
2005-09-05 10:52
Sheet1
Figure 5-62. Color Measuring Order Figure 5-64. Color Measuring Screen

36. Click [Save] to save the result under a new file name (txt file).
37. Click the [End] button.

ADJUSTMENT PROCEDURE (SEPARATE WORKFLOW)
Printing Calibration Chart (at repair work site)
1. Turn the printer power on.

2. Start the Adjustment Program and select [Colorimetric Calibration Tool].
3. Click [Run] to start “Colorimetric Calibration Tool”.
4. Click [Print a Calibration Chart].
5. Perform Step 5 through 12 of “Adjustment Procedure (Entire Process Workflow)” Figure 5-66. Printing Calibration Chart
to print the Calibration chart.
6. Lay one plain paper on the print surface of the Calibration chart, put them in a
clear file together with the alignment check pattern, and send them to a place
where the color measuring is carried out.
C A U T IO N The printed calibration charts should be sent to a color-measuring

site immediately, as the color of the patch may be discolored in a
week.

Creating Color ID Data (at color measuring site)
1. Start the Adjustment Program, and select [Colorimetric Calibration Tool].

2. Click [Run] to start “Colorimetric Calibration Tool”. Perform the color
3. Click [Create Color ID]. measurement
4. Select the type of the currently used black ink from the “BlackInk” pull-down
menu, and click [Next].
5. Perform Step 5 through 12 of “Adjustment Procedure (Entire Process Workflow)”
to print the calibration chart.
6. Enter the 10-digit serial numbers that are printed on the calibration chart, and click
[Next]
7. Click [Save], make sure that the file name is equivalent to the main unit serial
number, and save the color ID data (dat format).
8. Click [End].
9. Send the color ID data acquired in the procedure to the repair work site.
Figure 5-67. Generating Colorimetric Calibration ID Data

Writing Color ID (at repair work site)
1. Start the Adjustment Program and select [Colorimetric Calibration ID].

2. Click [Run] to start “Colorimetric Calibration Tool”.
3. Click [Write Color ID].
4. Perform Step 5 to 6 of “Adjustment Procedure (Entire Process Workflow)” to
check the connection status to the printer.
5. Select [File] from “Input Method”.
6. Click [Specify the file], select the color ID data file (dat format), and click [Next].
7. Make sure that the serial number shown in the input data is the same as that of the
connected printer and that it should be the same as the product number of the
printer. Click [Next].
8. When the writing is completed, click [End].
Figure 5-68. Writing Colorimetric Calibration ID

5.3.19 Head Cleaning 10. Install the Drain Cartridges to the all Ink Cartridge Slots.
11. Close the left and right ink covers to discharge cleaning fluid.
Use this to clean the inside of the Printhead and the ink path. 12. Open the left and right Ink Covers when the following message is displayed.
REMOVE ALL DRAIN CARTRIDGE AND TURN OFF THE
C A U T IO N Make sure to install new Maintenance Tanks in advance since a PRINTER
large amount of ink is used for the cleaning and discharged to the 13. Remove the all Drain Cartridges from the left and right Ink Holders.
tanks.
14. Close the left and right Ink Covers.
Required Tool
Cleaning Cartridges (Cleaning Cartridge, 200)
Drain Cartridges
Procedure
1. Enter the Maintenance Mode 1.
Turn the printer ON while pressing [Pause].
2. Select “CUSTOM”.
C H E C K In the CUSTOM menu, all the messages are displayed in English.

P O IN T
3. Set to “255”, then press [Enter ].
C A U T IO N The following procedure must be performed in the correct order,

or the printer will freeze.
4. Open both the left and right Ink Covers.

5. Remove the Ink Cartridges from the left and right Ink Holders.
6. Install the Cleaning Cartridges to the all Ink Cartridge Slots.
7. Close the left and right ink covers to charge cleaning fluid, and the inside of
the Printhead and ink path are filled with the fluid.
8. Open the left and right Ink Covers when the following message is displayed.
PRESS INK COVER OPEN BUTTON AND INSTALL DRAIN
CARTRIDGE
9. Remove the Cleaning Cartridges from the left and right Ink Holders.

5.3.20 Installing Firmware

The firmware of the printer is stored onto the Flash ROM on the Main Board.
Whenever the Main Board is replaced, or when updating the firmware is required,
write the firmware on the Flash ROM following the procedure below.
C A U T IO N If the printer is turned ON for the first time after the firmware is
uploaded on the newly mounted Main Board which does not have
any parameters at all, the printer automatically performs the initial
ink charge. When the initial ink charge is not necessary, be sure to
clear the flag. See “5.3.9 Initial Ink Charge Flag ON/OFF” (p.194).
Tool and System Requirements

Firmware Update Tool
OS: Windows 2000, XP Figure 5-69. [Firmware Update Tool] Screen
Interface: USB
Procedure
1. Turn both the printer and computer OFF and connect them with a USB cable.
2. Turn the computer ON.
3. Enter into the F/W update mode.
Press [Paper Source ] + [Menu ] + [Paper Feed ] + [Paper Feed
] simultaneously.
4. Start the Firmware Update Tool.
5. Select the port and the firmware file (UPG format).
Figure 5-70. [Completion] Pop-up Window
6. Click the [Send] button to transfer the firmware data.
7. When the transferring is completed, “Complete” pop-up window will be
displayed. Click the [OK] button.
8. When writing the firmware is completed, the printer automatically reboots.

5.3.21 Ink Mark Sensor Adjustment

This menu adjusts the Ink Mark Sensor scanning position and sensitivity.
After an adjustment pattern is printed, it is scanned by the Ink Mark Sensor and
adjustment is made as necessary. All the procedure is carried out automatically.
Paper Used
Size: 44”
Procedure
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “IM Sensor”.
4. The Ink Mark Sensor scans the printed pattern, and according to the scan
result, the scanning timing is automatically corrected.

5.3.22 Auto Bi-D Adjustment

An automatic Bi-D adjustment by the Ink Mark Sensor can be made using this menu.
After printing the adjustment pattern, the subsequent adjustment procedures (scanning
the pattern and correction) are performed automatically.
Paper Used
C H E C K This adjustment is applicable to 44" paper, but it will be more

P O IN T accurate if 64" paper is used.
Procedure
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “Gap Adj.” → “Auto Bi-D”
→ “Print”.
4. When the pattern is printed, the printer automatically scans the pattern and
makes adjustment as necessary. (No manual operation is required.)

5.3.23 Auto Uni-D Adjustment

An automatic Uni-D adjustment by the Ink Mark Sensor can be made using this menu.
After printing the adjustment pattern, the subsequent adjustment procedures (scanning
the pattern and correction) are performed automatically.
Paper Used
C H E C K This adjustment is applicable to 44" paper, but it will be more

P O IN T accurate if 64" paper is used.
Procedure
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “Gap Adj.” → “Auto Uni-D”
→ “Print”.
4. When the pattern is printed, the printer automatically scans the pattern and
makes adjustment as necessary. (No manual operation is required.)

5.3.24 Super Sonic Cleaning 5.3.25 Network Communication Check

Use this to perform the super sonic cleaning. Use this to check if the printer can communicate with the computer via a network.
Procedure Procedure
1. Turn the printer ON. 1. Turn the printer ON.
2. Start the Adjustment Program, and select “Super Sonic Cleaning”. 2. Start the Adjustment Program, and select “Network Communication
3. Press [Run] to run the Super Sonic Cleaning. Confirmation”.
4. When the cleaning is finished, click the [Finish] button. 3. Enter the IP address of the printer, and press [Run].
When the network communication is available, a status sheet is printed
automatically.
Figure 5-74. [Super Sonic Cleaning] Screen
Figure 5-75. [Network Communication Confirmation] Screen

5.3.26 AID Inspection PG Adjustment

Use this to check that the gap between the Flushing Box and the Printhead is proper,
which is required for proper operation of the AID function.
1.2mm 1.6mm
Required Tool 2.6mm
AID PG Adjustment Jig

Procedure
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “AID PG”.
C A U T IO N While carriying out the following procedure, do not press the

button on the control panel, open or close the Front Cover. Doining AID PG Adjustment Jig
so moves the Carriage Unit and can cause physical injury or
malfunction of the printer. Figure 5-76. Setting Position of Adjustment Jig
4. Move the Carriage Unit so that you can access the Ink System Unit, and place
the AID PG Adjustment Jig on the Flushing Box.

5. Manually move the Carriage Unit to place it over the jig, and check which
thickness of the jig causes a contact with the Printhead.
If the gap between the Printhead and the Flushing Box is less than 1.2mm or Contact with 1.2mm-
exceeds 2.6mm, the Ink System Unit must be replaced. thickness point
↓
C H E C K When checking the contact point of the jig and the Printhead, look Select 1.2mm
P O IN T into the point from the right and check it visually while moving the
Carriage Unit slowly.
Contact with 1.6mm-
thickness point
↓
Select 1.6mm
Contact with 2.6mm-

thickness point
↓
Select 2.6mm
Figure 5-77. Checking the Contact Point and Selecting the Value
6. Remove the jig.

7. Referring to Figure 5-77, select a value corresponding to the check result, and
press [Enter ].

5.3.27 AID Function Check Fig. Display Cause Remedy

B OK No error or abnormality.
Use this to check that the AID function operates properly.
SN-NG Dot missing occurs. Carry out a head cleaning. If the result is
Procedure still NG after cleaning, replace the Ink
1. Enter the Serviceman Mode. System Unit with a new one.
Turn the printer ON while pressing [Pause] + [Menu ] + [Paper Feed ] Carry out a nozzle check. If dot missing
occurs to a particular nozzle, replace the
simultaneously.
Printhead.
2. Select “SELF TESTING” → “Adjustment” → “AID”.
AID PG is below standard. Carry out an AID Inspection PG
3. Press [Enter ]. The check result is displayed on the LCD.
Adjustment.
4. Compare the result in the LCD with the items in the table blow, and if
abnormality is found on the result, carry out the corresponding remedy. AID Board (BOARD ASSY., Replace the AID Board (BOARD ASSY.,
HEAD) failure HEAD) with a new one.
Fig. Display Cause Remedy Ink System Unit is not installed Re-install the Ink System Unit.
A OK No error or abnormality. correctly.
S-NG Dot missing occurs. Carry out a head cleaning. If the result is Noise from the Suction Fan Disconnect the connector attached to the
still NG after cleaning, replace the Ink Suction Fan, and carry out the check again.
System Unit with a new one. If the value in G box is below 30, replace
the Suction Fan with a new one.
Carry out a nozzle check. If dot missing
occurs to a particular nozzle, replace the C OK No error or abnormality.
Printhead. NG Result of E or F is NG. See description of E or F.
AID PG is below standard. Carry out an AID Inspection PG D OK No error or abnormality.
Adjustment.
NG The voltage is leaking from the Check if the nozzle plate is contacting the
AID Board (BOARD ASSY., Replace the AID Board (BOARD ASSY., nozzle plate. Flushing Box due to some abnormality of
HEAD) failure HEAD) with a new one. the box. If so, replace the Ink System Unit.
Abnormal connection Check the connection from/to the Ink AID Board (BOARD ASSY., Replace the AID Board (BOARD ASSY.,
System Unit. HEAD) failure HEAD) with a new one.
Replace the Ink System Unit.

Fig. Display Cause Remedy

E No error or abnormality.
Dot missing occurs. Carry out a head cleaning. If the result is G
still NG after cleaning, replace the Ink
System Unit with a new one.
Carry out a nozzle check. If dot missing
occurs to a particular nozzle, replace the AID
AID PG is below standard.
Printhead.
Carry out an AID Inspection PG ADMN 51 --- 113 OK A
ADMX 205 --- 143 OK B
Adjustment.
AID Board (BOARD ASSY., Replace the AID Board (BOARD ASSY.,
Ink System Unit is not installed Re-install the Ink System Unit.
correctly. MODE1 ○ --- ○ OK C
F No error or abnormality.
AID Board (BOARD ASSY., Replace the AID Board (BOARD ASSY., VOUT 232 --- 230 OK D
E F
Ink System Unit is not installed Re-install the Ink System Unit.
correctly.
Noise from the Suction Fan Disconnect the connector attached to the
Suction Fan, and carry out the check again. Figure 5-78. LCD Display Example
If the value in G box is below 30, replace
the Suction Fan with a new one.

5.3.28 Rear Sensor Position Adjustment

Use this to correct the detection position of the P Rear Sensor; detection of the rear
edge of a cut-sheet paper.
Paper Used
Size: A3
Type: Plain paper
Procedure
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “Rear Sens.Pos”.
3. Load paper and press [Enter ] to print the adjustment pattern.
4. Measure the length shown in Figure 5-79.
5. Press [Menu ] and enter the measured value, then press [Enter ].
Measure this length

5.3.29 Ink Cover Solenoid Adjustment

Use this to check that the Ink Covers operate normally.
Procedure
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “InkCoverSol”.
3. Press [Enter ] to open the left and right Ink Covers.
If the solenoid works properly, the covers are opened. When the covers are
not opened, check/perform the following items.
z Check the wiring and the connection status
z Replacing Ink Cover Solenoid

5.4 Check Results
5.4.1 Check Nozzle

This menu allows you to check the ink nozzles for clogging. If they are found to be
clogging, perform a cleaning and then check them again.
Paper Used
Size: 60”
Procedure
2. Start the Adjustment Program and select [Check Nozzle].
3. Click [Run] to print a nozzle check pattern.
4. Check the printed pattern for dot missing.
5. When no dot-missing is observed, click [Finish] to finish checking. Figure 5-80. [Check Nozzle] Screen
If there is dot-missing, perform a cleaning. Then print the pattern again to
check.
Figure 5-81. Nozzle Check Pattern
ADJUSTMENT Check Results 232

5.4.2 Print Image

C A U T IO N Before performing the following operations, be sure to select a
paper size to print the image.
Procedure
2. Click [Open] and select any one of the image files.
3. Click [Print] to print the selected image.
4. After checking the printed image, click the [Finish] button.
Figure 5-82. [Print Image] Screen

5.4.3 Print Adjustment Check Pattern

This allows you to print the adjustment parameters that are stored in the printer.
Paper Used
Size: A3
Type: Plain paper
Procedure
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “Print Adj. Variable1”.
3. Press [Enter ] to print a list of adjustment parameters.
4. Check the parameters, and turn the printer OFF.
Figure 5-83. Adjustment Parameter List

5.4.4 Check Alignment

This allows you to check the print alignment for each of the three print modes (VSD1,
Horizontal
VSD2, VSD3). If any misalignment symptoms or abnormalities are found on the Alignment
printed pattern, a cleaning must be performed.
Paper Used
Vertical
Size: 60” Alignment

Procedure Figure 5-84. Alignment Check Pattern
simultaneously.
2. Select “SELF TESTING” → “Adjustment” → “Nozzle Alignment” →
“Output Pattern”.
C H E C K When checking the alignment after changing the PG, change the
P O IN T PG using the “PG Select” in the “Nozzle Alignment” menu.
4. Examine the printout pattern if any misalignment is observed.

5. Turn the printer OFF when no misalignment is found.
If any misalignment is found, run a cleaning and print the adjustment pattern
again for recheck.

5.5 Clear Counters Table 5-5. Clear Counter Menu List

Replaced Part/Unit Menu Name
Whenever the parts/units which have life counter are replaced, the corresponding life PG Motor Clear Counter (when switching PG)
counter must be reset. This is important to replace those parts/units at the correct
PF Motor Clear Counter (when replacing PF Motor)
timing.
Ink Tube Clear Counter (when replacing Carriage Unit)
Procedure
Printhead Clear Counter (when replacing Printhead)
1. Turn the printer ON. Cutter Solenoid Clear Counter (when replacing Cutter Solenoid)
2. Start the Adjustment Program and select a target “Clear Counter” menu.
Pump Motor Cear Counter (when replacing Pump Motor)
3. Press [Run] to reset the counter.
Ink System Unit Clear Counter (when replacing INK SYSTEM ASSY)
AID Board Clear Counter (when replacing AID)
Pressure Motor Clear Counter (when replacing Pressure Motor)
L/R Cartridge Holder Clear Counter (when replacing Cartridge Holder (Ink Pad))
Figure 5-85. [Clear Counter] Screen
ADJUSTMENT Clear Counters 236

CHAPTER
6
MAINTENANCE
6.1 Overview C A U T IO N Ensure sufficient work space for servicing.

Locate the printer on a stable and flat surface.
This chapter provides information on how to maintain the printer in its optimum The printer weighs approx. 127.3kg. When the printer needs to
operating condition. be moved, make sure to lift or carry the printer with four
people, holding the printer by its holding positions as shown
Basically, servicing on the printer should be performed on-site. Be sure to strictly below.
observe the following precautions to avoid an accident or injury causing the user
trouble.
W A R N IN G The power switch is installed on the secondary side of the

power circuit, so power is always supplied to the power supply
circuit even when the switch is OFF unless the power cord is
unplugged from the wall power outlet. Unless otherwise stated
(for printing or operation checks), be sure to unplug the power
code from the wall outlet before disassembling or assembling
the printer to prevent electric shock and damage to the circuit.
The Front Sensor provided for detecting open/close status of
the Printer Cover also acts as a safety interlock switch. Never
disable the switch function to prevent possible injury.
A lithium battery is mounted on the Main Board (control
circuit) for memory backup. Be sure to observe the following
precautions when handling the lithium battery.
• Be careful not to short the electrode of the battery.
• When replacing the battery, make sure to insert it in correct
orientation.
• Never heat the battery or plunge it into the flames.
• Do not put the Main Board directly on conductive materials.
Be extremely careful not to get the ink into your eye or let it When using compressed air products; such as air duster, for
come into contact with your skin. If it happens, wash out your cleaning during repair and maintenance, the use of such
eye or skin with water immediately. If any abnormality is products containing flammable gas is prohibited.
found, contact a physician. Be sure to spread a sheet of paper or cloth on the work space
before removing any ink-path-related parts or components to
keep the space from being soiled with leaked ink.
Do not touch electrical circuit boards with bare hands as the
elements on the board are so sensitive that they can be easily
damaged by static electricity. If you have to handle the boards
with bare hands, use static electricity discharge equipment such
as anti-static wrist straps.
MAINTENANCE Overview 238

C A U T IO N When the printer has to be operated with the covers removed,

take extra care not to get your fingers or clothes caught in
moving parts such as the drive gear unit or carriage unit.
The cutter blade is razor-sharp. Be especially careful when
handling the cutter.
Carbide blade employed as the cutter blade is hard but brittle.
Be careful not to hit it against metal parts of the printer as it
can be easily damaged.
When the printer needs to be repacked for transportation after
being used, make sure to follow the steps below after turning
the power OFF.
1. Check that the Printhead is capped properly.
2. Remove the all ink cartridges.
3. Repack the printer using the packaging box, cushioning
materials and protective equipment indicated in the
unpacking guide.
MAINTENANCE Overview 239

6.2 Cleaning
Be sure to check the following items when servicing the printer, and clean the printer
as necessary.
Item A) Platen’s surface

B) CR Scale
Point to be checked 1. Is there any paper dust or foreign matter on them?

2. Is there any ink adhered to them?
Remedy A)
1. Clean it off with a brush or OA cleaner.
2. Wipe it off with a damped cloth, and then wipe with a clean,
dry cloth.
B)
Wipe it off with a clean dry cloth.
Cleaning Point B
Cleaning Point A
MAINTENANCE Cleaning 240

6.3 Lubrication [Lubrication 1]
Part Name Driven Roller Assy.

LUBRICATION
Lubrication Point On the Driven Roller
To maintain the functions and performance of this printer, make sure to properly Lubricants G-26
lubricate the parts/units specified in this section as necessary when replacing or
maintaining them. Amount φ1 mm x 2 mm
Remarks Apply with a syringe.
C A U T IO N Be sure to perform the lubrication by strictly adhering to the
specified application points, lubricants, and amount.
Failing to do so may cause a malfunction of the printer.
LUBRICATION POINTS LIST
Lubrication
Corresponding Part Name of Lubricant Remarks
No.
Driven Roller Assy. Part name: G-26
1 p.241
Part code: 1080614
CR Guide Rail Part name: Super Malpas 32
2 p.242
Part code: 1432563
Lubrication
Point
MAINTENANCE Lubrication 241

[Lubrication 2]
Part Name CR Guide Rail
Lubrication Point On the Carriage Unit with where the bearing contacts.
Lubricants Super Malpas 32
Amount φ1 mm x 4 points
Remarks • Apply with a syringe.
• Clean the lubrication points in advance.
Lubrication
Point
Lubrication
Point
Lubrication
Point
Lubrication
Point
MAINTENANCE Lubrication 242

CHAPTER
7
APPENDIX
7.1 Block Wiring Diagram
APPENDIX Block Wiring Diagram 244

7.2 Parts List Table 7-1. Parts List

No. Name
Table 7-1. Parts List 134 COVER MAINTENANCE BOX
No. Name 138 “LABEL,CUT POSITION”
101 “TOP COVER ASSY.,ASP” 139 “LABEL,ROLLPAPER SET,2/3 INCH”
102 “ROLL TRAY RR ASSY.,ASP” 140 “LABEL,HAND POSITION”
103 “ROLL TRAY LR ASSY.,ASP” 141 “LABEL,INK CARTRIDGE,LEFT”
105 “H TOP COVER ASSY.,ASP” 142 “LABEL,INK CARTRIDGE,RIGHT”
106 ROLL TRAY FC 143 “LABEL,CUT PAPER SET;B”
107 ROLL TRAY FL 144 “LABEL,BOARD PAPER SET”
108 ROLL TRAY FR 145 “LABEL,ROLL PAPER CHANGE;B”
109 “LOGO PLATE,13X54;G” 146 “LABEL,CUTTER CHANGE;B”
110 FRONT COVER CUSHION 147 “LABEL,PAPER LEVER SET UP”
111 CATCH H TOP COVER 148 “LABEL,SPINDLE TENSION CHANGE”
112 “F COVER L CABLE ASSY.,ASP” 149 “LABEL,ROLL REMOVAL”
114 “F COVER R CABLE ASSY.,ASP” 150 “LABEL,ULTRA CHROME INK,K3VM;B”
115 CATCH T FRONT COVER 151 “LABEL,MODEL NAME;D”
116 EDGE COVER R 152 “FRONT COVER ASSY.,ASP”
117 EDGE COVER L 153 “CASTER,LOCK”
118 “R SIDE COVER ASSY.,ASP” 154 “CASTER,FREE”
119 “IH PANEL R ASSY.,ASP” 155 STAY
120 EJECT BUTTON 156 “STAND R ASSY.,ASP”
121 EJECT SPRING 157 “STAND L ASSY.,ASP”
123 “L SIDE COVER ASSY.,ASP” 158 “SCRAWLER ASSY.,ASP”
124 “IH PANEL L ASSY.,ASP” 200 “BOARD ASSY.,MAIN”
125 IH COVER R 300 “P/S BOARD ASSY.,ASP”
126 IH COVER L 508 “BOARD ASSY.,SUB”
127 PRESSURE LEVER KNOB 510 “BOARD ASSY.,SUB”
128 ROLL TRAY RF 512 “BOARD ASSY.,SUB”
129 ROLL TRAY LF 519 “BOARD ASSY.,PW”
131 FRONT COVER FG PLATE 534 “BOARD ASSY.,HEAD”
132 EDGE COVER 537 “BOARD ASSY.,SUB”
APPENDIX Parts List 245

Table 7-1. Parts List Table 7-1. Parts List

No. Name No. Name
564 “BOARD ASSY.,IC” 523 “CR MOTOR ASSY.,ASP”
578 “BOARD ASSY.,ENCODER” 524 “STEEL BELT ASSY.,ASP”
604 “BOARD ASSY.,ENCORDER,SC;B” 525 “SCALE,CR”
619 “BOARD ASSY.,INK MARK” 526 CR SCALE SPRING
104 ROLL DAMPER GEAR 527 PUMP CAP ASSY;ASP
113 SENSER ARM 528 “CAP MOTOR CABLE ASSY.,ASP”
122 “IC SUPPOORT COVER,ASSY.,ASP” 529 “SEL V MOTOR CABLE ASSY.,ASP”
130 “PANEL ASSY.,ASP” 530 TR CONNECTER JST
133 “FLANGE,RIGHT” 531 TR CONNECTER5
135 ADAPTER 532 “FLAT CLAMP,FCR-30 V0”
136 “PAPER GUIDE P,24” 533 LEV L SOLENOID BROADCAST CABLE
137 “FLANGE,LEFT” 535 AID FFC
501 “HARNESS,MOTOR,PRESSURIZING,A” 538 “CR FFC ASSY.,ASP”
502 “HARNESS,MOTOR,PRESSURIZING,B” 539 “TUBU FFC FID ASSY.,ASP”
503 “HARNESS,MOTOR,PRESSURIZING,C” 540 “CR ORG CABLE ASSY.,ASP”
504 “PUMP ASSY.,PRESSURIZING;ASP” 541 “PG ORG CABLE ASSY.,ASP”
505 “HOLDER ASSY.,IC,RIGHT;ASP” 542 “JOINT ASSY.,HEAD;ASP”
506 “HOLDER,CSIC” 543 “VALVE ASSY.,HEAD”
507 “CONNECTOR,CSIC” 544 “SEAL RUBBER,JOINT,ASP”
509 “FFC,IH,RIGHT” 545 “PAPER OUTLET ROLLER ASSY.,ASP”
511 “HOLDER ASSY.,IC,LEFT;ASP” 546 TUBE INK CLAMP
513 “FFC,IH,LEFT” 547 “DUCT ASSY.,DIVERGENT;ASP”
514 PG IDLE GEAR A BA 550 “CR COVER ASSY.,ASP”
515 PG IDLE GEAR B BA 551 GASKET
516 CABLE CLAMP 552 “POROUS PAD,SUB PLATEN BASE,A”
517 “HOLDER,DETECTOR,PAPER THICKNESS” 553 “POROUS PAD,SUB PLATEN BASE,B”
518 “PHOTO SENSOR,SG2481” 554 “POROUS PAD,SUB PLATEN BASE”
520 “P THICK1 CABLE ASSY.,ASP” 555 “VACUUM FAN ASSY.,MAINTENANCE”
521 “P THICK2 CABLE ASSY.,ASP” 556 “VACUUM FAN2 CABLE ASSY.,ASP”
522 “CR DRIVE PULLEY ASSY.,ASP” 557 “VACUUM FAN3 CABLE ASSY.,ASP”


No. Name No. Name
558 “VACUUM FAN4 CABLE ASSY.,ASP” 590 “PF ENC CABLE ASSY.,ASP”
559 “VACUUM FAN5 CABLE ASSY.,ASP” 591 INK FFC5
560 SEAL WEIGHT 592 MTNK FFC2
561 SEAL DUCT 593 “SUB-B BOARD ASSY.,ASP”
562 “CONNECTOR,CARTRIDGE,A” 594 SUB B FFC
563 “LEAF SPRING,LOCK” 595 INK FFC3
565 “POROUS PAD ASSY.,INK EJECT” 596 CLAMP
566 “PAPER GUIDE L ASSY.,ASP” 597 “PAPER ROLL MOTOR ASSY.,ASP”
567 DISELECTRIFICATION TAPE 598 GEAR B TAKE UP REEL
568 PAPER GUIDE UPPER 599 “P SLAC SENSOR ASSY.,ASP”
569 “TUBE,PRESSURIZING,RIGHT,A” 600 “CONNECTION CABLE ASSY.,TAKE UP REEL ASP”
570 “TUBE,PRESSURIZING,LEFT,A” 601 FLANGE TAKE UP REEL DRIVE
571 PLASTIC HANDLE 602 REFLECTOR
572 PAPER GUIDE HOLDER 603 CR ENCODER HOLDER
573 REDUCING PULLEY144 605 “CR ENC CABLE ASSY.,ASP”
574 REDUCING BELT180 606 CR ENCODER COVER
575 “SCALE,PF” 607 “EDGE SENSOR CABLE ASSY.,ASP”
576 PF MOTOR ASSY. 608 “HEAD FFC ASSY.,ASP”
577 GUIDE SLIT 609 PRINT HEAD
579 PF ENCODER COVER B 610 MIST PREVENTION SHEET
580 “CR MOTOR CABLE ASSY.,ASP” 611 HEAD VERTICAL RECEIVE MATERIAL
581 “PF MOTOR CABLE ASSY.,ASP” 612 HEAD VERTICAL ADJUSTMENT SPRING
582 PANEL FFC 613 HEAD VERTICAL ADJUSTMENT LEVER
583 SUB D FFC 614 CUTTER HOLDER
584 SUB E FFC 615 SOLENOID
585 “DC CABLE ASSY.,ASP” 616 CUTTER CAP
586 “INLETS ASSY.,ASP” 617 SOLENOID SPRING
587 “SUB-C BOARD ASSY.,ASP” 618 CR LOCK KICKER
588 “BOARD COVER,ASP” 620 IM SENSE FFC
589 SUB C FFC 621 SCALE INTERNAL HOLDER C


No. Name No. Name
622 “DRIVE ROLLER C ASSY.,ASP” NON FIG “INK CART.BOXED,LLBK,PIGT;J85C700,AS”
623 PRESSURE SPRING NON FIG “ATTACHED ARTICLE ASSY.,STAND,ASP”
624 “MOTOR ASSY.,ASF”
625 “APG MOT CABLE ASSY.,ASP”
626 “PG REDUCING GEAR,Z17,Z51,M0.8”
627 P REAR FFC
628 GEAR A TAKE UP REEL
629 FLANGE TAKE UP REELFLATTERY
630 “WIPER,CLEANER ASSY.,ASP”
631 “MOTOR ASSY.,PUMP”
NON FIG POST HEAD ASSY
NON FIG “CR STOPPER ASSY.,ASP”
NON FIG “ACCSSORIES ASSY.,TAKE UP REEL ASP”
NON FIG CUTTER POSITION JIG
NON FIG AID PG ADJUSTMENT JIG
NON FIG IM SENSOR POSITION JIG 2.5-3.1
NON FIG IM SENSOR POSITION JIG 2.8
NON FIG PG HEIGHT ADJUSTMENT JIG 1.15
NON FIG PG HEIGHT ADJUSTMENT JIG 1.25
NON FIG DRAIN CARTRIDGE
NON FIG “CLEANING CARTRIDGE,200”
NON FIG “INK CART.BOXED,PBK,PIGT;J85C700,AS”
NON FIG “INK CART.BOXED,C,PIGT;J85C700,AS”
NON FIG “INK CART.BOXED,VM,PIGT;J85C700,AS”
NON FIG “INK CART.BOXED,Y,PIGT;J85C700,AS”
NON FIG “INK CART.BOXED,LC,PIGT;J85C700,AS”
NON FIG “INK CART.BOXED,VLM,PIGT;J85C700,AS”
NON FIG “INK CART.BOXED,LBK,PIGT;J85C700,AS”
NON FIG “INK CART.BOXED,MBK,PIGT;J85C700,AS”

7.3 Exploded Diagram
APPENDIX Exploded Diagram 249

Only numbered Service Parts are available. 104
102
101
143 108
144
114
145
106
104
113
103
116
115
107 110
109
110
112 105
111 152
110
113 117
PX-20000 / EPSON STYLUS PRO 11880, 11880C No.14 Rev.01 C679-CASE-011

Only numbered Service Parts are available.
127
118
140
596
147
121
123 150
151 120
128
132
122
129
134 119
131
142 125
130
140
122 121
120
124
126 141

133
135
158
135
137
136

502
503
501
504
PX-20000 / EPSON STYLUS PRO 11880, 11880C No.1 Rev.01 C679-MECH-011

508
507
506 509
510
505

627 626
518 521 624 514

514
520
517
625
516
515
519
530
523
623
622
524
621
525
522
526

512
506 513
507
510
511

534
535
532
631
532
530
531
516
516 516
630
528
529
527
533

553
552
554

550
543
544
Enlarged detail
542
Scale 1:5
544
544 544 538
Enlarged detail
541
Scale 1:5
536 Enlarged detail
540
Scale 1:5
539
Enlarged detail
537
Scale 1:5
544
539
546
Enlarged detail 549
Scale 1:5
546
547
146
548
Enlarged detail
Scale 1:5
545
544
518
551
532

582
595
200
532
586
585 593
580
300 594
583
589
584
581
590
587 588
591
592

576
577
578
573
574
575
579

563 Only numbered Service Parts are available.
564
562
516
Enlarged detail
Scale 1:5
556
570 568
557
565
558
569 148
559
566
561
560
567
555
572
Enlarged detail
Scale 1:5
571

632
602
605
604
606
607
603

608
610
618
616
617 609
615
614
620 612
613
611
138
619

Only numbered Service Parts are available. 600
596
628
597
598
601
149 139
599
629
602

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SERVICE MANUAL

Large Format Color Inkjet Printer

EPSON Stylus Pro 11880/11880C

Copyright © 2007 SEIKO EPSON CORPORATION.

Manual Configuration Symbols Used in this Manual

Indicates that a particular task must be carried out according to a certain

Revision Date of Issue Description

Chapter 5 ADJUSTMENT 5.3.21 Ink Mark Sensor Adjustment ................................................................. 222

1.1 Product Description  Media handling

 Super high print quality

Figure 1-1. External View

PRODUCT DESCRIPTION Product Description 10

 High speed printing

PRODUCT DESCRIPTION Product Description 11

Item Specification Conforms to International Energy Star Program

PRODUCT DESCRIPTION Basic Specifications 12

1.2.3 Environmental Conditions RESISTANCE TO VIBRATION/SHOCK

TEMPERATURE/HUMIDITY Status Vibration Shock

Figure 1-2. Temperature/Humidity Range

PRODUCT DESCRIPTION Basic Specifications 13

PRODUCT DESCRIPTION Basic Specifications 14

1.3 Printing Specifications PAPER SIZE

Paper feed method Friction feed  Paper width: 406 to 1,626 mm

1.3.2 Paper Specification 1580

1.3.2.1 Supported Paper 15000

The following explains the supported paper sizes and thickness.

 Load paper just before printing. Do not leave paper loaded on

PRODUCT DESCRIPTION Printing Specifications 15

1.3.2.2 Designated Paper

PRODUCT DESCRIPTION Printing Specifications 16

Table 1-6. Designated Roll Paper List

PRODUCT DESCRIPTION Printing Specifications 17

Table 1-6. Designated Roll Paper List

PRODUCT DESCRIPTION Printing Specifications 18

Note "*": OK!: Recommended for borderless printing

PRODUCT DESCRIPTION Printing Specifications 19

ROLL PAPER MARGIN settings Explanation

PRODUCT DESCRIPTION Printing Specifications 20

1.3.4 Borderless Printing Specification Table 1-8. Borderless Printing Mode

PRODUCT DESCRIPTION Printing Specifications 21

1.3.5 Cutting of Roll Paper HOW TO CUT

SETTING BEFORE PRINTING

PRODUCT DESCRIPTION Printing Specifications 22

1.4 Dimensions and Main Components 1.4.2 Part Names

Ink Cover Open Button

Auto Take-up Reel Unit Front Cover Ink Cartridge Compartment

Network Interface Connector

Figure 1-3. Printer Dimensions (standard)

PRODUCT DESCRIPTION Dimensions and Main Components 23

1.5 Control Panel

A Power Light 4 [Paper Source (left)] button

C Paper Check Light

1 [Power] button 7 [Enter] button F Auto Forward Light

2 [Pause/Reset] button 6 [Paper Feed (forward)] button 8 [Auto Forward]

PRODUCT DESCRIPTION Control Panel 24

PRODUCT DESCRIPTION Control Panel 25

Name Color Status Description

A The printer is receiving a data or performing the power-

E An error related to reeling of paper by the AutoForward

1.1 Product Description Media handling

Super high print quality

High speed printing

Paper feed method Friction feed Paper width: 406 to 1,626 mm

Load paper just before printing. Do not leave paper loaded on

Error indication ICONS ON THE LCD

2 1 Ink level Indicator

Waste ink level in the maintenance tanks

PG Settings List Table 1-12. PG Settings List

Firmware version information

3 Left LED Board Indicator for the Ink Cover

7 Main Board Assy Communicates with the computer.

8 Cap/Wiper Motor Cap

Sensors/Encoders Table 2-3. List of Sensors/Encoders

8 Ink Mark Sensor Auto Bi-D adjustment