National Skill Qualification Framework

Sector: Banking Financial Services & Insurance

Sub-Sector- Banking & Financial Services
Level 4: Management of Banking and Financial Services Business

ACADEMIC SESSION PLAN FOR 2019-20

S.no Unit code Unit name No.of theory classes No.of practical classes

1 BFSI 401 – NSQF-2014 CAPITAL MARKET OPERATIONS 25 25

2 BFSI 402 – NSQF-2014 MANAGEMENT OF SME’s 25 25
3 BFSI 403 – NSQF-2014 PRIORITY SECTOR LENDING 25 25
4 BFSI 404 – NSQF-2014 FINANCIAL STATEMENTS 25 25
5 BFSI 405 – NSQF-2014 CUSTOMER SERVICE IN BANKS 25 25
6 BFSI 406 – NSQF-2014 MONITORING AND FOLLOW UP OF ADVANCES 25 25
7 BFSI 407 – NSQF-2014 PAYMENT OF CLAIM IN ACCOUNTS OF DECEASED CUSTOMERS 25 25

8 BFSI 408 – NSQF-2014 RISKS IN BANKING 25 25

 NATIONAL SKILLS QUALIFICATION FRAMEWORK
NAME OF THE SUBJECT : BANKING AND FINANCIAL SERVICES
NVEQF : LEVEL - 4, CLASS - XII
MANAGEMENT OF BANKING AND FINANCIAL SERVICES
NO.OF NO.OF
SESSION LEARNING PERFORMANCE REQUIRED AIDS AND LEARNING
S.NO HOURS HOURS UNITS SESSIONS METHODOLOGY WEBSITE
NO. OUTCOME OUTCOME MATERIALS/ACTIVITY ASSIGNMENT
(THEORY) (PRACTICAL)

Collect and Describe the

Understanding the Describe the Identify the
BASICS OF STOCK understand the steps in trading
1 role of stock meaning of players of www.rbi.org.in
MARKET application form of in Capital
exchange Capital Market Capital Market
any security. Markets.

Understanding the
CAPITAL role and Understand the Understanding Understand the basics Describe the
INSTRUMENTS IN
1 25 25 1 MARKET 2 importance of role of Capital the role of stock of trading in Capital www.rbi.org.in meaning of
CAPITAL MARKET
OPERATIONS Capital Market Market Players exchange Market. Capital Market
Players.

Discuss the
Explain the
Understand the Discuss the advantages of demat Explain the
importance of
3 DEMAT ACCOUNT meaning of demat purpose of demat account from the www.rbi.org.in meaning of
maintaining
account account investors point of demat account.
demat account
view
 List out the opening &
Explain the
closing price and the
functioning of
volume of
stock exchange
BASICS OF STOCK Know about the EXPLAINING THE transactions of some Explain the
(BSE & NSE) and
4 EXCHANGE working of BSE FUNCTIONING OF of the shares www.rbi.org.in working of BSE
the process of
FUNCTIONING and NSE STOCK MARKET transacted in BSE and NSE
transactions in
during a week and
the stock
give your
exchange
observations.

List out the

Define the
essential
concept of mutual Explain the
Understand the features of a Group discussion on
funds and essentials of
concept of Mutual mutual fund the necessity of
important Mutual Funds
5 MUTUAL FUNDS Funds, Knowledge investment and mutual funds and the www.rbi.org.in
regulatory and the relevant
of regulatory compare with relevant regulatory
provisions in regulatory
requirements direct provisions
respect of mutual requirements
investment in
funds
equity shares.

Write a note on
Visit a small and
basic legal Concept of
CONCEPT AND BASIC Understanding the Meaning of medium enterprise
1 provisions www.rbi.org.in MSMEs Need of
LEGAL PROVISIONS concept of MSMEs MSMEs and note down about
applicable to MSMEs
their performance
MSMEs

MANAGEMENT
2 25 25 2
OF SME's

Describe role and Find out and meet the

Understand the responsibilities of List out the entrepreneurs of your Features and
ENTREPRENEURSHIP
2 meaning of entrepreneur in qualities of locality and note www.rbi.org.in advantages of
DEVELOPMENT
entrepreneur. establishing entrepreneur down their success MSMEs.
SMEs story.
 List out the
List out the
FUNDAMENTALS OF State the Discuss the facilities formalities and
Basic framework steps taken by
3 CREDIT GUARANTEE functions of of the CGFTMSE www.rbi.org.in documentation
of CGFTMSE CGFTMSE for
TRUST FOR MSE's CGFTMSE scheme under this
helping MSMEs
scheme

Need and
Draw chart of the
Brief introduction Discuss the List out the importance of
segments and sub-
1 CONCEPT AND NORMS about priority features of segments under www.rbi.org.in priority sectors
segments in priority
sector priority sector priority sectors in Indian
sector
economy

Define Agriculture
segment and its List out the
Explain the
subsegment activities under agriculture
requirement of Visit a co-operative
Understand the agriculture segment and its
units under bank and collect
PRIORITY requirement of which require subsegment
agriculture various information
3 25 25 3 SECTOR 2 LENDING TO MSME's finance for finance. www.rbi.org.in considering their
sector and on its lending to to
LENDING different purposes Enumerate the need and
various methods various segments of
and activities methods of requirement of
of lending to this agriculture sector
under agricultural finance
sector
AGRICULTURE lending.
SEGMENT
Define and
classify MSME
segment as per
Define MSME
RBI norms. Visit a bank and
Explain the segment and its
Understand the Enumerate the obtain information on
norms for sub-segment as
3 LENDING TO MSME's requirement of methods of its lending to various www.rbi.org.in
financing units per RBI norms.
finance for MSME lending. segments of MSME
under MSME. Discuss their
different purposes sector
need for finance
and activities
under MSME
segment.
 Define and
classify weaker
Explain the
sections as per RBI
requirement of Visit a cooperative Describe weaker
norms and
units under Enumerate the bank/ rural bank and sections as per
understand the
LENDING TO WEAKER weaker section methods of obtain information on RBI norms and
4 requirement of www.rbi.org.in
SECTIONS and various lending to its lending to various their need and
finance for
methods of weaker section segments of weaker requirement of
different purposes
lending to this sections finance
and activities
section.
under weaker
sections.

Explain the Explain in detail

Identify the Describe various
various the Govt.
schemes incentives Prepare a chart
incentives Sponsored
GOVERNMENT sponsored by available to showing key features
5 available to www.rbi.org.in schemes of
SPONSORED SCHEMES Government for MSMEs through of various Govt.
MSMEs through finance to MSME
MSMEs and learn various Sponsored schemes
various units and
their features departments
departments weaker sections

Obtain financial
statements of
any enterprise Differentiate
Understand the Identification of Guest lecture on
CONCEPTS OF ASSETS and make a list between fixed
1 concepts of assets assets and concepts of financial www.rbi.org.in
AND LIABILITIES of assets and assets and
and liabilities liabilities statements
liabilities/ current assets.
income and
expenditure
FINANCIAL
4 25 25 4 STATEMENTS
IN BANKS
Identify the order
State the assets Obtain the List out liquid,
of liquidity and Take a balance sheet
and liabilities in balance sheet of short term and
ELEMENTS OF BALANCE order of of any bank and make
2 different order a bank and www.rbi.org.in long term
SHEET permanency and a condensed version
from the banks explain its liabilities in
short term and of it
perspective contents banking industry
long term liability
 Differentiate
Obtain the
Identify the major Take a profit and loss between the
State the heads of profit and loss
PROFIT AND LOSS heads of income of any bank and make various incomes
3 income and of a bank and www.rbi.org.in
ACCOUNT and expenses in a condensed version and various
expenses in banks explain its
bank of it expenses of
contents
bank.

Understand the List out the

Prepare funds flow State the main
FUND FLOW IN THE need and State the main advantages,
statement from the sources and
4 FINANCIAL STATEMENT importance of sources and uses heads of www.rbi.org.in
point of view of uses of funds
OF CUSTOMERS funds flow of funds flow sources and
customer of a bank. flow
statement. uses of funds.

Guest Lecture
Understand the on role and Hold a mock meeting List the
Describe the role
concept and use of importance of of customers under advantages of
1 CUSTOMER MEETINGS of Customer www.rbi.org.in
Customer Customer the supervision of Customer
Meetings
Meetings in banks Meetings in banker. Meetings
banks.
CUSTOMER
5 25 25 5 SERVICES IN
BANKING

Discuss the need

Understand the list out the
Describe the need Role play on and Importance
BASIC PROVISIONS OF need of a documents for
2 for Consumer grievances of affected www.rbi.org.in of consumer
COPRA ACT consumer being a
Protection Law consumer redressal
protection law consumer
mechanism.
 Differentiaite Differentiaite
between the between the
Describe the need Discuss the need Collect and study the
redressal redressal
and features of and features of provisions of
3 OMBUDSMAN SCHEME mechanism of www.rbi.org.in mechanism of
Ombudsman Ombudsman ombudsman scheme
copra act and copra act and
scheme scheme published
ombudsman ombudsman
scheme scheme

Understand the Discuss the Collect and Identify the use

ISSUE OF VARIOUS various types of information study various Discuss the use and of various
4 CERTIFICATES BY certificate required by other types of contents of TDS www.rbi.org.in certificates
BANKS required from law enforcing certificates certificate issued by banks
banks agencies issued by bank to customers

Understand the Study and note

PROCESS OF need for regular Explain the Visit a bank and down the various
MONITORING AND follow up and process of Guest lecture collect any terms and
1 www.rbi.org.in
FOLLOW UP OF learn the steps monitoring and on advances application form for conditions of
ADVANCES involved in follow follow up. advances. sanctioning
up of advances. loans

STRESSED
6 25 25 6
ASSETS
Determine the
Understand the
state the features percentage of Identify the
meaning of
of stressed assets stressed assets assets and
CONCEPT OF STRESSED stressed assets Guest lecture from a
2 and explain how out of the total www.rbi.org.in income
ASSETS and its impact on banker
they affect the assets of a associated with
asset portfolio of
quality of loans. nearby bank the assets.
the bank
branch
 Understand the
meaning of Classify the
State the reason Explain NPAs
nonperforming NPAs from the Identify and classify
3 NPA's for classification www.rbi.org.in and the related
assets. and discuss given loan NPA's
of loan into NPAs norms
the need of accounts
identifying NPAs

Learn the
process
Steps involved in Explain the steps Visit a bank and note
involved in explain the
FOLLOW UP OF monitoring involved in down the steps taken
monitoring process of follow
4 STRESSED ASSETS AND securities of follow up of by the bank in follow- www.rbi.org.in
operation in up of stressed
NPA's stressed loans and stressed loans up of stressed loans
accounts of loans and NPAs
NPAs and NPAs and NPAs.
stressed loans
and NPAs

Understand the
Discuss the List out the
concept of State the reasons Visit any bank and
concept of consequences of
1 NOMINATION FACILITY nomination and for obtaining the help the customer to www.rbi.org.in
nomination and not obtaining
know the benefits nomination fill nomination form
its importance nomination
of nomination

DECEASED AND
7 25 25 7 UNCLAIMED
DEPOSITS
Understand the
Enumerate the
process of Explain the
Visit a bank and note difficulties
payment to procedure of
Case study of down the procedure involved in
PAYMENT TO THE claimant in payment of
2 deceased deposit adopted by the bank www.rbi.org.in payment where
CLAIMANTS respect of deposit deposits of
holder in settlement of legal
account a. where deceased
claims. representation is
nomination is account holders
not available
available
 Enumerate the
Understand the difficulties
process of Explain the involved in
Case study of
disposal of articles procedure of Visit a bank and note disposal of
DISPOSAL OF ARTICLES Disposal of
in safe deposit disposal of down the procedure articles in safe
IN SAFE DEPOSIT articles in safe
3 locker of deceased articles in safe adopted by the bank www.rbi.org.in deposit locker of
LOCKER OF DECEASED deposit locker of
customers a. deposit locker in settlement of deceased
CUSTOMERS deceased
where of deceased claims. customers where
customers
nomination is customers legal
available representation is
not available.

Understand the
State the reasons Explain the concept of Collect news
concept of risk in Give examples
why risk is an risk in banking with items on loses to
banking and the of incidences
1 CONCEPT OF RISK important specific reference to www.rbi.org.in banks due to
importance of risk where banks
concern for the RBI norms in this risks and discuss
management in face risks
banks regard in a group
present scenario

Explain the
Learn various Identify the probable
IDENTIFICATION AND State the various types of
RISKS IN types of risk the Describe various causes of losses to the
8 25 25 8 2 CLASSIFICATION OF various risks in www.rbi.org.in risks and their
BANKING banks are exposed risks in banks banks as reported in
RISK banks impact on the
to the earlier activity
bank

Visit website of Explain the

Understand the
various banks and categories of
BASIC KNOWLEDGE OF basic norms of RBI
Discuss the basic State the basic collect capital norms and basic
3 RBI NORMS FOR RISK for risk www.rbi.org.in
norms of RBI norms of RBI adequacy ratios and norms of RBI
MANAGEMENT management in
compare with RBI regarding risk
banks.
norms management
TOTAL : 200 HOURS FOR THEORY CLASSES i.e., 200*60 = 12000 minutes.

12000/45# = 267 periods.

200 hours for practical activities i.e., 200*60 = 12000 minutes

12000/45 # = 267 periods

TOTAL : 267+267 = 534 PERIODS TO COMPLETE ENTIRE SYLLABUS

# 1 period = 45 minutes as per timetable calculation.

ASSESSMENT PLAN

ASSESSMENT PLAN
ASSESSMENT
S.NO. DATE NO. TOPICS OF ASSESSMENT
1 1 UNIT -1
2 2 UNIT - 2
3 3 UNIT - 1&2
4 4 UNIT - 3
5 5 UNIT - 4
6 6 UNIT - 3&4
7 7 UNIT - 5
8 8 UNIT - 6
9 9 UNIT – 5&6
10 10 UNIT -7
11 11 UNIT - 8
12 12 UNIT – 7&8
13 13 ALL UNITS

GUEST LECTURE PLAN

GUEST LECTURE PLAN

 GUEST DATE
S.NO. MONTH LECTURE NO. TOPIC OF GUEST LECTURE WHOM WE HAVE TO ARRANGE
Marketing of Banking Products
1 JUNE 1 BRANCH SALES EXECUTIVE
Basic Principles of Lending
2 JULY 2 LOAN OFFICER
Legal Aspects of Banking and Financial Services
3 AUGUST 3 BACK OFFICE HEAD
Non Fund Based Business
4 SEPTEMBER 4 BRANCH SALES MANAGER
Bills Business
5 OCTOBER 5 BRANCH OPERATIONS HEAD
Government Businesses
6 NOVEMBER 6 BRANCH OPERATIONS OFFICER
7 DECEMBER 7 Financial Inclusion & Financial Literacy BRANCH MANAGER

8 JANUARY 8 Safety and Security Services in Banks BRANCH SECURITY OFFICE

INDUSTRIAL VISIT PLAN

INDUSTRIAL VISIT PLAN

S.NO. INDUSTRIAL TO WHICH PLACE WHEN
VISIT NO.
1 1 PRIVATE BANK AFTER COMPLETION OF UNIT 1&2
2 2 NATIONALISED BANK AFTER COMPLETION OF UNIT 3&4
3 3 NATIONALISED BANK HAVING CASH CHEST AFTER COMPLETION OF UNIT 5,6,7&8

TEACHING AIDS :

1. FOR CLASS ROOM TEACHING : BLACK BOARD, CHALK PIECE

2. FOR LAB TEACHING : PROJECTOR AND PROJECTION SCREEN, COMPUTER.

3. FOR PRACTICAL ACTIVITIES : CHARTS, SKETCH PENS . SPECIMEN COPIES OF BILLS, CHEQUES, CHALLANS, PPO, BONDS, DISHONORED INSTRUMENTS ETC.,

PREPARED BY :

D.V.SUBBAREDDY,
M.B.A., CC in CS&BCS, CC in AML/KYC,
BFSI SSC TOT CERTIFIED TRAINER (L-5),
BFSI SSC TOA CERTIFIED ASSESSOR,
VOCATIONAL TRAINER,
BFSI TRADE,
A.P. MODEL SCHOOL,
OWK, KURNOOL (DT.).