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    Eze Ugochi Bibian CV

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    uche eke
    The document provides a summary of Eze Ugochi Bibian's personal and professional experience. She has 4 years of experience in customer service roles with Guinness PLC and Pabod Breweries. She is currently a Customer Service Sales/Promotion Supervisor at Guinness PLC, where she is responsible for attracting new customers, responding to inquiries, and preparing sales reports. She holds a BSc in Sociology from the University of Port Harcourt.

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    Eze Ugochi Bibian CV

    Uploaded by

    uche eke
    68 views2 pages
    The document provides a summary of Eze Ugochi Bibian's personal and professional experience. She has 4 years of experience in customer service roles with Guinness PLC and Pabod Breweries. She is currently a Customer Service Sales/Promotion Supervisor at Guinness PLC, where she is responsible for attracting new customers, responding to inquiries, and preparing sales reports. She holds a BSc in Sociology from the University of Port Harcourt.

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    Curriculum Vitae

    Original Title

    EZE UGOCHI BIBIAN CV

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    The document provides a summary of Eze Ugochi Bibian's personal and professional experience. She has 4 years of experience in customer service roles with Guinness PLC and Pabod Breweries. She is currently a Customer Service Sales/Promotion Supervisor at Guinness PLC, where she is responsible for attracting new customers, responding to inquiries, and preparing sales reports. She holds a BSc in Sociology from the University of Port Harcourt.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    68 views2 pages

    Eze Ugochi Bibian CV

    Uploaded by

    uche eke
    The document provides a summary of Eze Ugochi Bibian's personal and professional experience. She has 4 years of experience in customer service roles with Guinness PLC and Pabod Breweries. She is currently a Customer Service Sales/Promotion Supervisor at Guinness PLC, where she is responsible for attracting new customers, responding to inquiries, and preparing sales reports. She holds a BSc in Sociology from the University of Port Harcourt.

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    EZE UGOCHI BIBIAN

    PERSONAL/CONTACT DETAILS
    Address: 65C, Obi-Wali Road, Rumuigbo, Port Harcourt, Rivers State.
    Phone Number: 08166248655
    E-mail Address: [email protected]
    Sex: Female
    State of Origin: Imo State
    Marital Status: Single
    Date of birth: 5th October, 1994
    Hobbies: Reading and Fashion design.
    SUMMARY
    Passionate, extremely professional and customer focused. Resourceful, enthusiastic, tenacious and appear very often
    in others opinion of my attitude to work. Assisted greatly in developing good communication and leadership
    capacity. Has gathered a four-year experience in the customer focused professional industry with an outstanding
    track record of effectively assessing customers' needs, presenting solutions and generating sales lead. With more
    willingness to learn more, I am ready to align myself with a success driven team.

    SKILLS/HIGHLIGHT
     C u s t o m e r Oriented.  Multitasking
     M i c r o s o f t Office proficient.  I n t e r n e t savvy
     H i g h l y motivated and target  T e a m player
    driven.  S o u n d D e c i s i o n making and analytical skill

    PROFESSIONAL EXPERIENCE

    CUSTOMER SERVICE SALES/PROMOTION SUPERVISOR


    GUINNESS PLC

    July, 2016 - To Date.


    Responsibilities:
     A t t r a c t i n g new customers and helping the company reach revenue targets.
     W o r k with the management team to stay updated on product knowledge and be informed of any changes in
    company policies.
     M a k i n g product presentations and approaching potential customers.
     R e s p o n d i n g to customers' questions, inquiries and complaints.
     M a n a g i n g clientele and field marketers.
     R e a c h i n g out to customers' leads through cold calling and product promotion activities.
     D e v e l o p i n g and maintaining positive relationship with the customers to ensure future and continuous sales.
     P r e p a r i n g and submitting weekly, monthly and yearly sales reports.
     P r o j e c t management briefs and designs to keep project running on time and within budget.
    EXECUTIVE ASSISTANT TO THE DIRECTOR
    SPRINGTIME HOSPITAL
    Aug, 2015 – 2016

    Responsibilities:

     Calendar management and organization of internal/external board meetings .


     Maintaining professionalism in the work place and mediating staff issues
     Im p a c t i n g the company’s bottom line by problem solving and turning frustrated clients into
    repeat customers.
     Organizing, arranging, coordinating or attending business meetings, events and industry
    functions.
     Able to work and learn independently or as a team
     Minimizing expenditures and managing budgets.

    CUSTOMER SERVICE SALES REPRESENTATIVE


    PABOD BREWERIES
    Jun, 2014—2015

    Responsibilities:
     Generating new retail leads for new markets.
     Offline promotion of new products through public sensitization activities.
     Handling customer enquiries/complaints and delivering excellent services to customers
     Establishing and maintaining positive business relationship with customers to ensure future sales.
     Impacting the company’s bottom line by problem solving and turning frustrated clients into repeat
    customers.
     Documenting customers complaints and how they were resolved for future reference.
     Creating and delivering presentations tailored to the customers' needs.
     Preparing and submitting weekly, monthly and yearly sales reports.

    EDUCATIONAL PROFILE
    Sept,2013 – Oct, 2017 Bachelor of Science (B.Sc) Sociology
    University of Port Harcourt

    Sept,2009 – Jul, 2012 West African Examination Council (WAEC)


    Tenderfoot International School Rumuigbo Port Harcourt.

    Sept,1995 – Jul,2001 First School Leaving Certificate (FSLC)


    Fountain child nursery and primary school Rumuigbo Port Harcourt.

    REFEREES

    Available upon request.

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