Salesforce Limits Quick

Reference Guide
Version 33.0, Spring ’15

@salesforcedocs
Last updated: April 24, 2015
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CONTENTS

Salesforce Limits Quick Reference Guide Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1: Salesforce Application Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Salesforce Features and Editions Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Salesforce Features and Editions Limits Table . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Increased App Limits with Expansion Pack and Unlimited Apps Pack . . . . . . . . . . . . . . . 9
Salesforce1 Reporting Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Campaign Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Chatter Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Custom Field Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Email Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Salesforce Knowledge Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Picklist Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Sites Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Workflow and Approval Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Data Related Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Dates: Valid Range for Date Fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Import Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
External Data Integration Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Rules Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Search Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Storage Capacity Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
File Related Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
File Size Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
File Share Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Sandbox Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Chapter 2: Force.com Platform Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Apex Governor Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
API Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
API Requests Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Chatter REST API Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Bulk API Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
API Query Cursor Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
SOAP API Call Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Streaming API Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Email Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Metadata Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
SOQL and SOSL Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Contents

Visualforce Limits . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
SALESFORCE LIMITS QUICK REFERENCE GUIDE OVERVIEW

This guide provides commonly referenced limits for Salesforce.

This guide may not cover all limits or may contain limits that don't apply to your organization. Stated limits aren't a promise that the
specified resource is available at its limit in all circumstances. For example, load, performance and other system issues might prevent
some limits from being reached. In addition, this guide doesn't include limits of:
• User interface elements in the Salesforce application
• Field lengths of Salesforce objects
• Desktop integration clients

1
CHAPTER 1 Salesforce Application Limits

This chapter provides limits for Salesforce.

Salesforce Features and Editions Limits

The following are limits for Salesforce features by edition.

Salesforce Features and Editions Limits Table

This table summarizes the limits for some features in the Salesforce application by edition. Footnotes appear beneath this table. For
features not included in this table, check the later sections in this guide for limit information.

Feature Personal Contact Group Professional Enterprise Unlimited Developer

Edition Manager Edition Edition Edition and Edition
Performance
Edition
Action Plans: Maximum N/A N/A N/A N/A 75 75 75
Number of Tasks

Active Lookup Filters 5 per object 5 per object 5 per object 5 per object 5 per object 5 per object 5 per object

Active Validation Rules N/A 20 per object 20 per object 20 per object 100 per 500 per 100 per
object object object

Attachments: Maximum Size N/A 25 MB for file 25 MB for file 25 MB for file 25 MB for file 25 MB for file 25 MB for file
of Attachment in the Notes attachments. attachments. attachments. attachments. attachments. attachments.
& Attachments Related List1 2 GB for feed 2 GB for feed 2 GB for feed 2 GB for feed 2 GB for feed 2 GB for feed
attachments. attachments. attachments. attachments. attachments. attachments.

Categories: Maximum N/A N/A N/A N/A 100 100 100

Default Number of categories in categories in categories in
Categories and Hierarchy a data a data a data
Levels category category category
group and 5 group and 5 group and 5
levels in a levels in a levels in a
data data data
category category category
group group group
hierarchy hierarchy hierarchy

Category Groups: Maximum N/A N/A N/A N/A 5 category 5 category 5 category
Default Number of Category groups and 3 groups and 3 groups and 3
Groups active active active
category category category
groups groups groups

2
Salesforce Application Limits Salesforce Features and Editions Limits Table

Feature Personal Contact Group Professional Enterprise Unlimited Developer

Edition Manager Edition Edition Edition and Edition
Performance
Edition
Certificates: Maximum N/A N/A N/A N/A 50 50 50
Number of Certificates

Content Deliveries: Default 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB 1 GB

Delivery Bandwidth per
Rolling 24-hour Window

Content Deliveries: Default 20,000 20,000 20,000 20,000 20,000 20,000 20,000
Delivery View Counts per
Rolling 24-hour Window

Content Deliveries: 25 MB 25 MB 25 MB 25 MB 25 MB 25 MB 25 MB
Maximum File Size for Online
Viewing

Content: Maximum File Size For all editions:

• 2 GB
• 2 GB when uploaded via REST API
• 38 MB when uploaded via SOAP API
• 10 MB for Google Docs
• 10 MB when uploaded via Visualforce

Content: Maximum Number 2,000 2,000 2,000 2,000 2,000 2,000 2,000
of Libraries

Content: Maximum Number 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000 2,000,000
of Content Documents

Content: Maximum Number 36,000 36,000 36,000 36,000 36,000 36,000 2,500
of Content Documents and
Versions in a 24–hour Period
(Adjustable)

Content Packs: Maximum N/A 50 50 50 50 50 50

Number of Files

Custom Apps N/A 1 1 5 10 Unlimited 10

(The custom apps contained
in a managed package
publicly posted on the
AppExchange don't count
against the limits for your
Salesforce Edition.)

Custom Fields 5 per object 25 per object 100 per 100 per 500 per 800 per 500 per
object object object object object

3
Salesforce Application Limits Salesforce Features and Editions Limits Table

Feature Personal Contact Group Professional Enterprise Unlimited Developer

Edition Manager Edition Edition Edition and Edition
Performance
Edition
(Additional restrictions apply
for activities, long text area
fields, relationship fields, and
roll-up summary fields.)

Custom Labels N/A N/A N/A 5,000 5,000 5,000 5,000

Custom Links: Maximum 1,024 1,024 1,024 1,024 1,024 1,024 1,024
Length of Link Label characters characters characters characters characters characters characters

Custom Links: Maximum 3,000 bytes2 3,000 bytes2 3,000 bytes2 3,000 bytes2 3,000 bytes2 3,000 bytes2 3,000 bytes2
Length of Link URL

Custom Objects N/A 5 50 50 200 2,000 400

The custom objects contained in a managed package publicly posted on the AppExchange
don't count against the limits for your Salesforce Edition.
Soft-deleted custom objects and their data count against your limits. We recommend
that you hard delete or erase custom objects you no longer need.

Custom Objects: Maximum N/A 23 23 23 23 23 23

Number of Master-Detail
Relationships

Custom Objects: Deletion of N/A In a many-to-many relationship, a user can’t delete a parent record if more than 200
Parent Records in a junction object records are associated with it and if the junction object has a roll-up
Many-to-Many Relationship summary field that rolls up to the other parent.

Custom Permissions N/A N/A N/A N/A N/A N/A 1000

Custom Settings: Cached The lesser of N/A The lesser of N/A The lesser of The lesser of The lesser of
Data Limit 10 MB or 1 10 MB or 1 10 MB or 1 10 MB or 1 10 MB or 1
MB MB MB MB MB
multiplied by multiplied by multiplied by multiplied by multiplied by
the number the number the number the number the number
of of of of of
full-featured full-featured full-featured full-featured full-featured
user licenses user licenses user licenses user licenses user licenses
in your in your in your in your in your
organization organization organization organization organization

Custom Settings: Maximum 5 N/A 100 N/A 300 300 300

Number of Fields Per
Custom Setting

Divisions: Maximum Number N/A N/A N/A 100 100 100 N/A
of Divisions

4
Salesforce Application Limits Salesforce Features and Editions Limits Table

Feature Personal Contact Group Professional Enterprise Unlimited Developer

Edition Manager Edition Edition Edition and Edition
Performance
Edition
Documents: Maximum Size 20 KB 20 KB 20 KB 20 KB 20 KB 20 KB 20 KB
of Custom App Logo

Documents: Maximum Size 5 MB 5 MB 5 MB 5 MB 5 MB 5 MB 5 MB

of Document to Upload

Documents: Maximum File 255 255 255 255 255 255 255
Name Size (Including File characters characters characters characters characters characters characters
Extension Name)

Entitlement Processes and N/A N/A N/A N/A For Enterprise, Unlimited, Performance, and
Milestones Developer Editions, you can have:
• 20 Entitlement processes
• 10 Milestones for each entitlement
process
Contact Salesforce for information on
increasing the number of entitlement
processes and milestones.

External Objects4 N/A N/A N/A N/A 100 100 100

Field History Tracking: N/A 20 20 20 20 20 20

Maximum Number of
Standard or Custom Fields
Tracked for Standard or
Custom Objects

Files: Maximum File Size in 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB 2 GB

Chatter and on the Files Tab

Fiscal Years: Maximum 250 250 250 250 250 250 250
Number of Custom Fiscal
Years

Lightning Pages: Maximum 25 25 25 25 25 25 25

number of components in a
single region

Formulas: Maximum 3,900 3,900 3,900 3,900 3,900 3,900 3,900

Number of Characters characters characters characters characters characters characters characters

Formulas: Maximum 1,300 1,300 1,300 1,300 1,300 1,300 1,300

Number of Displayed characters characters characters characters characters characters characters
Characters After an
Evaluation of a Formula
Expression

5
Salesforce Application Limits Salesforce Features and Editions Limits Table

Feature Personal Contact Group Professional Enterprise Unlimited Developer

Edition Manager Edition Edition Edition and Edition
Performance
Edition
Formulas: Maximum 4,000 bytes 4,000 bytes 4,000 bytes 4,000 bytes 4,000 bytes 4,000 bytes 4,000 bytes
Formula Size (in Bytes) When
Saved

Formulas: Maximum 5,000 bytes 5,000 bytes 5,000 bytes 5,000 bytes 5,000 bytes 5,000 bytes 5,000 bytes
Formula Size (in Bytes) When
Compiled

Formulas: Number of Unique 10 10 10 10 10 10 10

Relationships Per Object

Formulas: VLOOKUP 10 per object 10 per object 10 per object 10 per object 10 per object 10 per object 10 per object
Functions

Ideas: Maximum Size of N/A N/A N/A 32 KB 32 KB 32 KB 32 KB

HTML Idea Description

Ideas: Maximum Size of N/A N/A N/A 4 KB 4 KB 4 KB 4 KB

HTML Idea Comment

Master-Detail Relationship: 10,0005 10,0005 10,0005 10,0005 10,0005 10,0005 10,0005

Maximum Number of Child
Records

Objects: Maximum Number 100,000 100,000 100,000 100,000 100,000 100,000 100,000
of Deleting Combined
Objects and Child Records

Opportunities: Maximum N/A N/A N/A N/A 30 30 30

Number of Opportunity
Team Members

Permission sets: Maximum N/A N/A N/A N/A 1,000 1,000 1,000
Number of Permission Sets

Permission sets: Maximum N/A N/A N/A N/A 200 200 200
Number of Permission Sets
that Can Be Edited from the
List View

Question: Maximum N/A N/A N/A N/A 1,000 1,000 N/A

Number of Characters

Question: Maximum N/A N/A N/A N/A 32,000 32,000 N/A

Number of Characters (with
Chatter Answers
Optimize Question
Flow enabled)

6
Salesforce Application Limits Salesforce Features and Editions Limits Table

Feature Personal Contact Group Professional Enterprise Unlimited Developer

Edition Manager Edition Edition Edition and Edition
Performance
Edition
Quote PDF: Maximum Logo N/A N/A N/A 5 MB 5 MB 5 MB 5 MB
Size

Quote PDF: Maximum Logo N/A N/A N/A 150 pixels 150 pixels 150 pixels 150 pixels
Height

Recycle Bin: Maximum 25 times 25 times 25 times 25 times your 25 times 25 times 25 times
Number of Records your storage your storage your storage storage your storage your storage your storage
capacity in capacity in capacity in capacity in capacity in capacity in capacity in
MBs MBs MBs MBs MBs MBs MBs

Reply : Maximum Number of N/A N/A N/A N/A 1,000 1,000 N/A
Characters

Reply (Private): Maximum N/A N/A N/A N/A 4,000 4,000 N/A
Number of Characters (with
Chatter Answers
Optimize Question
Flow enabled)

Replies (Public): Maximum N/A N/A N/A N/A 32,000 32,000 N/A
Number of Characters (with
Chatter Answers
Optimize Question
Flow enabled)

Shared Activities For all editions: If your organization has enabled Shared Activities, you can relate as many as 50 contacts
to non-recurring and non-group tasks, and non-recurring events. You assign one primary contact; all
others are secondary contacts.

Sharing Rules N/A N/A N/A For Professional, Enterprise, Unlimited, Performance, and
Developer Editions, administrators can create up to 300
sharing rules per object, including up to 50 criteria-based
rules.

Static Resources N/A A single A single A single A single A single A single

static static static static static static
resource can resource can resource can resource can resource can resource can
be up to 5 be up to 5 be up to 5 be up to 5 be up to 5 be up to 5
MB in size. MB in size. MB in size. MB in size. MB in size. MB in size.
An An An An An An
organization organization organization organization organization organization
can have up can have up can have up can have up can have up can have up
to 250 MB of to 250 MB of to 250 MB of to 250 MB of to 250 MB of to 250 MB of
static static static static static static
resources, resources, resources, resources, resources, resources,
total. total. total. total. total. total.

7
Salesforce Application Limits Salesforce Features and Editions Limits Table

Feature Personal Contact Group Professional Enterprise Unlimited Developer

Edition Manager Edition Edition Edition and Edition
Performance
Edition
Tabs N/A 3 5 10 25 Unlimited 100
(The custom tabs contained
in a managed package
publicly posted on the
AppExchange don't count
against the limits for your
Salesforce Edition.)

Tags For all editions, a user is limited to a maximum of:

• 500 unique personal tags
• 5,000 instances of personal tags applied to records
Across all users, your organization can have a maximum of:
• 1,000 unique public tags
• 50,000 instances of public tags applied to records
• 5,000,000 instances of personal and public tags applied to records

Territories: Maximum N/A N/A N/A N/A 15 15 15

Number of Account
Assignment Rules

Users: Maximum Number of 1 5 10 Unlimited Unlimited Unlimited 2

Users Created 5000 Chatter 5000 Chatter 5000 Chatter 5000 Chatter 5000 Chatter 5000 Chatter
Free Free Free Free Free Free

Visual Workflow N/A N/A N/A N/A For Enterprise, Unlimited, Performance, and
Developer Editions, each flow can have up
to:
• 50 versions
• 2000 steps
Each organization can have up to:
• 500 active flows
• 1000 flows total
• 30,000 waiting interviews at a given
time
• 1000 events being processed per hour
per hour
• 20,000 defined relative alarm events
across all flows and flow versions

8
Salesforce Application Limits Increased App Limits with Expansion Pack and Unlimited
Apps Pack

Feature Personal Contact Group Professional Enterprise Unlimited Developer

Edition Manager Edition Edition Edition and Edition
Performance
Edition
Web-to-Case: Maximum N/A N/A N/A 5,0006 5,0006 5,0006 5,0006
Number of New Cases
Generated in a 24–hour
Period

Web-to-Lead: Maximum N/A N/A N/A 5006 5006 5006 5006

Number of New Leads
Generated in a 24–hour
Period

1
You can add an attachment to the Attachments related list of a case, solution, campaign, task, or event, or to the Notes and Attachments
related list of an account, contact, lead, opportunity, or custom object. If you don't see the related list on task or event page layouts, you
may need to ask your administrator to add it. All file types are supported, including everything from Microsoft® PowerPoint presentations
and Excel spreadsheets, to Adobe® PDFs, image files, audio files, and video files.
2
When data is substituted for the tokens in the URL, the link may exceed 3,000 bytes. Your browser may enforce additional limits for
the maximum URL length.
3
Each relationship is included in the maximum number of custom fields allowed.
4
The limit of 100 external objects applies regardless of how many Lightning Connect add-ons you purchase for your organization.
5
As a best practice, don't exceed 10,000 child records for a master-detail relationship.
6
If your organization exceeds its daily Web-to-Case or Web-to-Lead limit, the default case owner or default lead creator receives a
notification email that contains information about the case or lead. When your organization reaches the 24-hour limit, Salesforce stores
additional requests in a pending request queue that contains both Web-to-Case and Web-to-Lead requests. The requests are submitted
when the limit refreshes. The pending request queue has a limit of 50,000 combined requests. If your organization reaches the pending
request limit, additional requests are rejected and not queued. Your administrator receives email notifications for the first five rejected
submissions. Contact Salesforce Customer Support to change your organization’s pending request limit.

Increased App Limits with Expansion Pack and Unlimited Apps Pack
Increase app-related limits in your organization with Expansion Pack or Unlimited Apps Pack.

Expansion Pack for Professional Edition

For Professional Edition, you can purchase Expansion Pack units to increase app, tab, and object limits. Each Expansion Pack unit
corresponds to a user license in your organization.
The following table shows the limits that are upgraded by Expansion Pack.

Feature Professional Edition Professional Edition + Expansion

Pack
Custom Apps 5 15

Custom Tabs 10 25

9
Salesforce Application Limits Salesforce1 Reporting Limits

Feature Professional Edition Professional Edition + Expansion

Pack
Custom Objects 50 200

Unlimited Apps Pack for Enterprise Edition

For Enterprise Edition, you can purchase Unlimited Apps Pack units to increase app, tab, and object limits, as well as the maximum
number of API calls and data storage capacity. Each Unlimited Apps Pack unit corresponds to a user license in your organization.
The following table shows the limits that are upgraded by Unlimited Apps Pack.

Feature Enterprise Edition Enterprise Edition + Unlimited Apps

Pack
Custom Apps 10 Unlimited (9,999)

Custom Tabs 25 Unlimited (9,999)

Custom Objects 200 2,000

API Calls Depends on the license type. Current limit + 4,000 calls

Data Storage 20 MB per user or 1 GB per organization, 120 MB per user or 1 GB per organization,
whichever is greater whichever is greater

Adding Pack Units

Expansion pack and Unlimited Apps Pack units are available for Sales Cloud, Service Cloud, Force.com, and Site.com-Only users. An
organization can be upgraded only once with Expansion Pack or Unlimited Apps Pack. If your organization needs higher app limits than
what the pack provides, we recommend upgrading your organization’s edition. To add Expansion Pack or Unlimited Apps Pack units,
contact your Salesforce representative.

Salesforce1 Reporting Limits

Feature Personal Contact Group Professional Enterprise Unlimited Developer
Edition Manager Edition Edition Edition and Edition
Performance
Edition
Field Filters per Report1 20 20 20 20 20 20 20

Formulas per Report 5 5 5 5 5 5 5

Scheduled Reports N/A N/A N/A One per One per Two per One per
(Emailed reports can be up hour2 hour2 hour2 hour2
to 10 MB.) (off-peak (off-peak
hours only3) hours only3)
(Limited to (Limited to
three three
preferred preferred

10
Salesforce Application Limits Campaign Limits

Feature Personal Contact Group Professional Enterprise Unlimited Developer

Edition Manager Edition Edition Edition and Edition
Performance
Edition
start times, start times,
which can't which can't
be changed) be changed)

Dashboard Filters N/A N/A N/A 3 per 3 per 3 per 3 per

dashboard dashboard dashboard dashboard

Dynamic Dashboards N/A N/A N/A N/A Up to five Up to 10 per Up to three

per organization per
organization organization

Scheduled Dashboard N/A N/A N/A N/A One per Two per N/A
Refreshes hour2 hour2

Custom Report Types N/A N/A N/A 50 200 2,000 400

(Limits apply to all custom
report types regardless of
development status.)

Reporting Snapshots N/A N/A N/A One per One per Two per One per
hour2 hour2 hour2 hour2
(off-peak (off-peak
hours only3) hours only3)
(Limited to (Limited to
one one
preferred preferred
start time per start time per
day, which day, which
can't be can't be
changed) changed)

1
These limits apply to the report builder. If you’re using the report wizard, the limit is 10.
2
Up to a possible maximum of 200, total.
3
Off-peak hours are between 6 PM and 3 AM local time.

Campaign Limits
Available in: Professional, Enterprise, Performance, Unlimited, and Developer Editions

11
Salesforce Application Limits Chatter Limits

Adding Contacts to Campaigns

Contact Source Recommended Campaign Member Maximum Number of Records
Tool
A report of existing contacts Add Campaign Members from Reports 50,000 per report

A .csv file of existing contacts Campaign Update Wizard 50,000 per import file

A list view of existing contacts Adding Contacts or Leads from a List View 250 per list page
to a Campaign

An individual contact detail page Adding, Editing, or Cloning Individual 1

Campaign Members

Adding Leads to Campaigns

Lead Source Recommended Campaign Member Maximum Number of Records
Tool
A report of existing leads Add Campaign Members from Reports 50,000 per report

A .csv file of new leads Using the Lead Import Wizard with 50,000 per import file
Campaigns

A list view of existing leads Adding Contacts or Leads from a List View 250 per list page
to a Campaign

An individual lead detail page Adding, Editing, or Cloning Individual 1

Campaign Members

Campaign Influence Time

The maximum campaign influence time frame is 9,999 days.
Campaign Hierarchy
A hierarchy can contain a maximum of five levels. Each campaign can have only one parent campaign but an unlimited number of
sibling campaigns.

Chatter Limits
Feature Limit EDITIONS

Groups Available in:

• Group
Groups a user can join 1001 • Professional
• Enterprise
Archived groups don’t count
• Performance
toward this limit.
• Unlimited
Groups in your organization 10,000 • Contact Manager
• Developer
Archived groups don’t count
toward this limit.

12
Salesforce Application Limits Chatter Limits

Feature Limit
Members in a Group Unlimited

Max size of email when posting to a group by email (including 25 MB

text and attachments)

Number of attachments you can include in a post to a group by 25

email

Feeds

Mentions in a single post or comment 25

Number of characters in a mention search string 500 characters for a person's first and last name
(combined), or for a group name

Characters in single post or comment 5,000

Number of email notifications sent after you like or comment 10

on a post

Bookmarks Unlimited

Favorites 50

People, topics, and records you can follow 5002

Maximum number of posts you can see in your feed at any given The 500 most recent posts. This limit doesn’t
time apply to profile, group, and record feeds.

Files

File attachment size 2 GB

Times a file can be shared 100

People and Profiles

Profile photo size 8 MB

People you can add to a chat 10

People you can add to Chat My Favorites 100

Characters in a Chatter message 10,000

Skills

Skills assigned to a user 100

Characters in a skill name 99

Topics

Topics on a single post 10

Topics on a single record 100

Characters in a topic name 99

13
Salesforce Application Limits Custom Field Limits

1
All Chatter groups count toward this limit, including unlisted and archived groups. For example, if you're a member of 90 groups, of
which 10 are archived, you can only request to join 10 more groups.
2
You can follow a maximum combined total of 500 people, topics, and records. To see how many items you’re following, view the
Following list on your profile.

Chatter Plus Feature Limit

Chatter Plus licenses in your organization Unlimited

Data storage per Chatter Plus user 20 MB

File storage per Chatter Plus user 612 MB

Posts and comments that users make in Chatter are retained during the entire time that a customer's applicable organization remains
provisioned. We reserve the right to enforce limits on:
• The number of system-generated tracked feed updates. Currently tracked feed updates that are older than 45 days and have no
likes or comments are deleted automatically. The tracked feed updates no longer appear in the feed. However, if auditing is enabled
for a tracked field, the audit history for that field is still available.
• The number of email notifications that can be sent per organization per hour.
The limits are subject to change. Contact Salesforce for more information.

Search Limits for Files in Chatter

Search supports several file types and has file size limits. If a file exceeds the maximum size, the text within the file isn't searched, but
the file's name, description, type, and owner are.

File Type File Extensions Maximum File Size for Text Within
the File to be Searchable
HTML .htm, .html, .xhtml 5 MB

PDF .pdf 25 MB

PPT .ppt, .pptx, .pptm 25 MB

RTF .rtf 5 MB

Text .c, .cpp, .css, .csv, .ini, .java, 5 MB

.log, .sql, .txt

Word .doc, .docx, .docm 25 MB

XLS .xls, .xlsx, .xlsm 5 MB

XML .xml 5 MB

Custom Field Limits

Available in: All Editions

14
Salesforce Application Limits Email Limits

Standard Fields and Page Layouts are not available in Database.com

The number of custom fields allowed per object varies according to your Salesforce Edition. The maximum number of activities, long
text area fields, rich text area fields, relationship fields, and roll-up summary fields varies as well. The following table shows the maximum
limits for each custom field type and edition.

Custom Field Personal Contact Group Professional Enterprise Developer Unlimited

Limits Edition Manager Edition Edition Edition Edition and
Performance
Edition
Activities No additional No additional No additional 20 100 100 100
limit limit limit

Long Text Area There are no limits to the number of rich text area and long text area fields that an object can contain, although your
Fields Edition’s limit for the total number of custom fields allowed on an object, regardless of field type, applies. Each object
Rich Text Area can contain a total of 1.6 million characters across long text area and rich text area fields. When you create a long text
Fields area or rich text area field, you set a character limit for the field—the maximum length of the text that can be entered.
The default character limit for long text area and rich text area fields is 32,768 characters (32 KB). The maximum
character limit for long text area and rich text area fields is 131,072 characters (128 KB). The minimum character limit
is 256 characters.
The maximum size of an image that can be uploaded in a rich text area field is 1 MB.

Relationship No additional 40 40 40 40 40 40
Fields limit

Roll-up No additional 10 10 10 10 10 10
Summary limit
Fields

Email Limits
Feature Personal Contact Group Professional Enterprise Unlimited Developer
Edition Manager Edition Edition Edition and Edition
Performance
Edition
Email Templates: Maximum 384 KB for • 384 KB for text, HTML, and custom HTML templates
Size text email
• 1 MB for Visualforce templates
templates

Inbound Email Sent to For all editions:

Salesforce • Email body truncation size: 32 KB
• Maximum number of email activities created for each email received: 50
• Maximum size of a single file attachment: 5 MB
1
• Total maximum size of file attachments: 25 MB

15
Salesforce Application Limits Email Limits

Feature Personal Contact Group Professional Enterprise Unlimited Developer

Edition Manager Edition Edition Edition and Edition
Performance
Edition
Email Services: Maximum N/A N/A N/A Number of Number of Number of Number of
Number of Email Messages user licenses user licenses user licenses user licenses
Processed by Salesforce per multiplied by multiplied by multiplied by multiplied by
Day 1,000, up to a 1,000, up to 1,000, up to 1,000, up to
daily a daily a daily a daily
maximum of maximum of maximum of maximum of
1,000,000 1,000,000 1,000,000 1,000,000

Email Services: Maximum N/A N/A N/A 25 MB1 25 MB1 25 MB1 25 MB1
Size of Email Message
(includes email headers,
body, attachments, and
encoding)

Email-to-Case: Maximum N/A N/A N/A 2,500 2,500 2,500 2,500

Number of Emails Converted
into Cases per Day

Extended Mail Merge: 1,000 1,000 1,000 1,000 1,000 1,000 1,000
Maximum Number of
Records

Extended Mail Merge: 1 MB 1 MB 1 MB 1 MB 1 MB 1 MB 1 MB

Maximum Total Size of
Selected Templates

Merge Field: N/A N/A For Group, Professional, Enterprise, Unlimited, Performance, and Developer
Case.Email_Thread Editions:
• Maximum number of emails: 200
• Email body truncation size: 32 KB

On-Demand Email-to-Case: N/A N/A N/A 25 MB1 25 MB1 25 MB1 25 MB1

Maximum Email Size
(includes email headers,
body, attachments, and
encoding)

On-Demand Email-to-Case: N/A N/A N/A Number of Number of Number of Number of

Maximum Number of Email user licenses user licenses user licenses user licenses
Messages Processed by multiplied by multiplied by multiplied by multiplied by
Salesforce per Day 1,000, up to a 1,000, up to 1,000, up to 1,000, up to
(Counts toward limit for daily a daily a daily a daily
Email Services) maximum of maximum of maximum of maximum of
1,000,000 1,000,000 1,000,000 1,000,000

16
Salesforce Application Limits Salesforce Knowledge Limits

1
The maximum size of email messages for Email Services varies depending on language and character set. The size of an email message
includes the email headers, body, attachments, and encoding. As a result, an email with a 25 MB attachment would likely exceed the
25 MB total size limit for an email message, after accounting for the size of headers, body, and encoding.
For more information on outbound email limits, see Email Limits.

Salesforce Knowledge Limits

Salesforce Personal Contact Group Professional Enterprise Developer Unlimited EDITIONS
Knowledge Edition Manager Edition Edition Edition Edition and
Limits Performance Salesforce Knowledge is
Edition available in Performance
and Developer editions.
Maximum N/A N/A N/A N/A 50,000 articles
number of Salesforce Knowledge is
articles available for an additional
cost in Enterprise and
Maximum N/A N/A N/A N/A 100 article types Unlimited editions.
number of
article types

Maximum N/A N/A N/A N/A 500 custom fields per article type
number of
custom fields
per article type

Maximum file N/A N/A N/A N/A 5 file fields

fields

Maximum file N/A N/A N/A N/A File fields are counted as
field size attachments and can be up to 25
MB.

Maximum rich N/A N/A N/A N/A 32 KB

text area size

Maximum N/A N/A N/A N/A You can have up to 100 links to
unique article different Salesforce Knowledge
references articles in one rich text field.
(links) in a rich
text area field

Article history N/A N/A N/A N/A Article events are tracked for up
tracking to 18 months.

Maximum N/A N/A N/A N/A 16 supported languages

number of
supported
languages

17
Salesforce Application Limits Salesforce Knowledge Limits

Salesforce Personal Contact Group Professional Enterprise Developer Unlimited

Knowledge Limits Edition Manager Edition Edition Edition Edition and
Performance
Edition
Article import N/A N/A N/A N/A The import .zip file must meet the following
requirements:
• There can only be one .csv file and one
.properties file.
• The .csv file and the .properties file must
be in the root directory.
• The compression process must preserve
the folder and subfolder structure.
• The .zip file name can’t contain special
characters.
• The .zip file can’t exceed 20 MB and the
uncompressed files can’t exceed 100 MB.
• .csv files can’t have more than 10,000 rows,
including the header row. Therefore, you
can have a maximum of 9,999 articles and
translations.
• .csv file rows can’t exceed 400,000
characters.
• .csv file cells can’t exceed 32 KB.
• Each article in the .csv file can’t have more
than 49 translations.

Maximum number of N/A N/A N/A N/A 5 category groups and 3 active category groups
data category groups
and active data
category groups

Maximum number of N/A N/A N/A N/A 100 categories in a data category group
categories per data
category group

Maximum number of N/A N/A N/A N/A 5 levels in a data category group hierarchy
levels in data
category group
hierarchy

Maximum number of N/A N/A N/A N/A 8 data categories from a data category group
data categories from assigned to an article
a data category
group assigned to an
article

18
Salesforce Application Limits Picklist Limits

Salesforce Personal Contact Group Professional Enterprise Developer Unlimited

Knowledge Limits Edition Manager Edition Edition Edition Edition and
Performance
Edition
Maximum number of N/A N/A N/A N/A Your organization can create a maximum of
promoted search 2,000 promoted terms.
terms

Picklist Limits
Available in: All Editions
Standard Picklists are not available in Database.com

The maximum number of entries you can have in a picklist is determined by the total number of characters allowed in the picklist, which
is 15,000 characters. Note that each entry includes a linebreak and a return character that are not visible. These two additional characters
per entry are counted as part of the 15,000 character limit.

Additional Limits for Standard Picklists

For standard picklists, entries can be up to 40 characters, not including linebreaks and returns. For standard multi-select picklists, the
total number of characters for all entries cannot exceed 255.
For standard picklists in organizations that use record types or the Translation Workbench, you can have an unlimited number of entries
with the following exceptions for special picklists.

Picklist Field Maximum Number of Entries

Lead Status 100

Task Status 100

Task Priority 50

Case Status 100

Case Priority 50

Opportunity Stage 100

Additional Limits for Custom Picklists

Within the 15,000 total character limit, custom picklists can have:
• Up to 1,000 entries
• Up to 255 characters per entry
Custom multi-select picklists can have:
• Up to 150 values

19
Salesforce Application Limits Sites Limits

• Up to 40 characters per value

Note that for multi-select picklists, users can select up to 100 values at a time on a record.

Sites Limits
Available in: Developer, Enterprise, Performance, and Unlimited Editions

Edition Maximum Bandwidth Limit (per rolling Service Request Time (per Maximum Page
Number of Sites 24-hour period per site) rolling 24-hour period per Views
site)
Developer Edition 1 500 MB 10 minutes N/A

Enterprise Edition 25 1 GB for sandbox 30 minutes for sandbox 500,000

40 GB for production 60 hours for production

Unlimited Edition 25 1 GB for sandbox 30 minutes for sandbox 1,000,000

Performance Edition 40 GB for production 60 hours for production

Workflow and Approval Limits

Workflow Personal Contact Group Professional Enterprise Developer Unlimited EDITIONS
1
and Edition Manager Edition Edition Edition Edition and
Approvals Performance Approvals are available in:
Limits Edition Enterprise, Performance,
Unlimited, and Developer
Approval N/A N/A N/A Each organization can have: Editions, and for an
Processes • 1,000 approval processes additional cost in:
Professional Edition
• 300 approval processes per object
Workflow is available in:
Each approval process can have:
Enterprise, Performance,
• 30 steps Unlimited, Developer, and
• 25 approvers per step Database.com Editions, and
for an additional cost in:
• 40 initial submission actions
Professional Edition
• 40 final approval actions
Workflow tasks, email alerts,
• 40 final rejection actions and flow triggers are not
• 40 recall actions available in Database.com
Each set of initial submission, final approval,
final rejection, and recall actions can have:
• 10 email alerts
• 10 tasks
• 10 field updates
• 10 outbound messages

20
Salesforce Application Limits Workflow and Approval Limits

Workflow and Personal Contact Group Professional

1
Enterprise Developer Unlimited
Approvals Limits Edition Manager Edition Edition Edition Edition and
Performance
Edition
Approval Request N/A N/A N/A Approval request comments are limited to 4,000 characters. In
Comments: Chinese, Japanese, or Korean, the limit is 1,333 characters.
Maximum Number of
Characters

Workflow Rules N/A N/A N/A Each workflow rule can have:
• 10 time triggers
• 40 immediate actions
• 40 time-dependent actions per time trigger
The immediate actions and each time trigger can have:
• 10 email alerts
• 10 tasks
• 10 field updates
• 10 outbound messages
2
• 10 flow triggers

Workflow Time N/A N/A N/A 250 500 50 1,000

Triggers Per Hour

Flow Trigger2 N/A N/A N/A N/A 25 25 25

Workflow Actions:
Flow Variable
Assignments

Workflow Emails Per N/A N/A N/A 1,000 per 1,000 per 15 per 1,000 per
Day standard standard standard standard
Salesforce Salesforce Salesforce Salesforce
license license license license
2,000,000 per 2,000,000 per 2,000,000 per 2,000,000 per
organization organization organization organization

1
Workflow and approvals are available for an additional cost in: Professional Edition
2
Flow trigger workflow actions, formerly available in a pilot program, have been superseded by the Process Builder. Organizations that
are using flow trigger workflow actions may continue to create and edit them, but flow trigger workflow actions aren’t available for new
organizations. For information on enabling the Process Builder in your organization, contact Salesforce.

Workflow Alert Emails: Daily Workflow Alert Email Limits

The daily limit for emails sent through email alerts is 1,000 per standard Salesforce license per organization—except for free Developer
Edition and trial organizations, where the daily workflow email limit is 15 per standard Salesforce license. The overall organization limit

21
Salesforce Application Limits Data Related Limits

is 2,000,000. This limit applies to emails sent through email alerts in workflow rules, approval processes, flows, processes, or the REST
API.
After your organization has reached its daily workflow email limit:
• Any emails in the workflow queue left over and not sent that day are discarded. Salesforce doesn't try to resend them later.
• If a workflow rule with an action and an email alert is triggered, only the email action is blocked.
• Final approval, final rejection, approval, rejection, and recall email actions are blocked.
• An error message is added to the debug log.
The following items don't count against the workflow email limit:
• Approval notification emails
• Task assignment notifications
• Lead assignment rules notifications
• Case assignment rules notifications
• Case escalation rules notifications
• Force.com sites usage alerts
The limit restriction is based on activity in the 24-hour period starting and ending at midnight GMT. Adding or removing a user license
immediately adjusts the limit's total. If you send an email alert to a group, every recipient in that group counts against your daily workflow
email limit.
When workflow email alerts approach or exceed certain limits, Salesforce sends a warning email to the default workflow user or—if the
default workflow user isn't set—to an active system administrator.

When... Salesforce Sends... Warning Email Includes...

An email alert isn't sent because the number A warning email for each unsent email alert The unsent email alert’s content and
of recipients exceeds the limit for a single recipients
email

The organization reaches 90% of the limit One warning email The limit and the organization's usage
of emails per day

The organization reaches 90% of the limit One warning email The limit and the organization's usage
of workflow emails per day

An email alert isn't sent because the A warning email after every 100 attempted The limit and the organization's usage
organization reaches the limit of emails per email alerts over the limit
day

An email alert isn't sent because the A warning email after every 100 attempted The limit and the organization's usage
organization reaches the limit of workflow email alerts over the limit
emails per day

Data Related Limits

The following limits are related to data stored in Salesforce.

22
Salesforce Application Limits Dates: Valid Range for Date Fields

Dates: Valid Range for Date Fields

Only dates within a certain range are valid. The earliest valid date is 1700-01-01T00:00:00Z GMT, or just after midnight on January 1,
1700. The latest valid date is 4000-12-31T00:00:00Z GMT, or just after midnight on December 31, 4000. These values are offset by your
time zone. For example, in the Pacific time zone, the earliest valid date is 1699-12-31T16:00:00, or 4:00 PM on December 31, 1699.

Import Limits
This table lists the import limits by type of record, as well as the permissions required for the import.
EDITIONS
Type of record Import record limit Users with access Your edition determines the
Business accounts and contacts 500 at a time All users types of objects you can
owned by you import.

Business accounts and contacts 50,000 at a time Administrators;

owned by different users Users with the “Modify All Data”
permission

Person accounts owned by you 50,000 at a time All users

Person accounts owned by 50,000 at a time Administrators;

different users Users with the “Import Person
Accounts” permission

Leads 50,000 at a time Administrators;

Users with “Read”, “Create”, and
“Edit” on leads and the “Import
Leads” permission

Campaign members 50,000 for importing leads as Administrators;

new campaign members and Marketing users (or users with
updating the status of existing the “Import Leads” permission
campaign members. and the “Edit” permission on
campaigns) can import new
leads as campaign members.
Users also need the “Read”
permission on contacts to use
the campaign update wizard
to make existing leads and
contacts campaign members.

Custom objects 50,000 at a time Administrators;

Users with the “Modify All Data”
permission

Solutions 50,000 at a time Administrators;

Users with the “Import
Solutions” permission

23
Salesforce Application Limits External Data Integration Limits

Type of record Import record limit Users with access

Assets These records cannot be imported via the import wizards.

Cases
Campaigns
Contracts
Documents
Opportunities
Products

Note: Your import file cannot exceed 100MB in size, and each record in the file cannot be bigger than 400KB. In addition, each
imported note and each imported description cannot exceed 32KB. Descriptions longer than 32KB are truncated.

External Data Integration Limits

Some limits apply to Lightning Connect external objects and external data sources.

Maximum external objects per organization1 100

Maximum HTTP request size for OData 4,194,304 bytes

Maximum HTTP response size for OData 4,194,304 bytes

Maximum size of the result set from a query that involves external objects 8,388,608 bytes

Maximum size of the result set from a subquery that involves external objects 1,000 rows

Maximum joins per query across external objects and other types of objects 4

Maximum external object rows that are retrieved from an external data source that isn’t high-data-volume 50,000

Maximum length of the OAuth token that’s issued by the external system 1,020 characters

1
The limit of 100 external objects applies regardless of how many Lightning Connect add-ons you purchase for your organization.

Note: For each user, the maximum number of external objects to which you may grant object permissions is equal to the maximum
number of custom objects that the user is allowed to access. This limit is determined by the user license that’s assigned to the
user.

Limits Personal Contact Group Professional Enterprise Unlimited Developer

Edition Manager Edition Edition Edition and Edition
Performance
Edition
External Objects1 N/A N/A N/A N/A 100 100 100

OData Queries per N/A N/A N/A N/A 10,000 10,000 1,000
Hour

24
Salesforce Application Limits Rules Limits

1
The limit of 100 external objects applies regardless of how many Lightning Connect add-ons you purchase for your organization.

Rules Limits
Different types of rules can have restrictions, depending on your Salesforce edition. The following table shows the restrictions with
respect to edition.

Restrictions Personal Contact Group Professional Enterprise Developer Unm

il tied/Performance
Edition Manager Edition Edition Edition Edition Edition
Active Rules Not Available Not Available Not Available 50 per object 50 per object 50 per object 50 per object
(Limits apply to
any
combination of
active
workflow,
assignment,
auto-response,
and escalation
rules.

Total Rules Not Available Not Available Not Available 500 per object 500 per object 500 per object 500 per object
Allowed 2,000 per 2,000 per 2,000 per 2,000 per
(Limits apply to organization organization organization organization
any
combination of
workflow,
assignment,
auto-response,
and escalation
rules, both
active and
inactive.)

Assignment, Not Available Not Available Not Available For Professional, Enterprise, Developer, Unlimited, and Performance
Auto-response, Editions, each assignment, auto-response, and escalation rule can
and Escalation have:
Rules • 3,000 rule entries
• 300 formula criteria rule entries
• 25 filter criteria per rule entry

Total Actions Not Available Not Available Not Available 200 200 200 200
Allowed Per
Rule

25
Salesforce Application Limits Search Limits

Search Limits
Available in: All Editions except Database.com

The following file extensions and maximum file sizes are supported for Documents search.

File Type File Extensions Maximum Size

HTML (only the text within a <body> tag) .htm, .html, .xhtml 5 MB

PDF .pdf 25 MB

PPT .pot, .pps, .ppt 25 MB

RTF .rtf 5 MB

Text .c, .cpp, .css.csv, .ini, .java, 5 MB

.log, .sql, .txt

Word .doc, .dot 25 MB

XLS .xls, .xlt 5 MB, or a maximum cell limit of 100,000

cells

XML .xml 5 MB

Note: The contents of documents that exceed the maximum sizes are not searched; however, the document fields are still
searched. Only the first 1,000,000 characters of text are searched. Text beyond this limit is not included in the search.

Storage Capacity Limits

Storage Capacity
Storage is divided into two categories: file storage and data storage. File storage includes files in attachments, the Documents tab, the
Files tab, the File field, Salesforce CRM Content, Chatter (including user photos), and Site.com assets. Data storage includes the following:
• Accounts
• Article types (format: “[Article Type Name]”)
• Article type translations (format: “[Article Type Name] Version”)
• Campaigns
• Campaign Members
• Cases
• Case Teams
• Contacts
• Contracts
• Custom objects
• Email messages

26
Salesforce Application Limits Storage Capacity Limits

• Events
• Forecast items
• Google docs
• Ideas
• Leads
• Notes
• Opportunities
• Opportunity Splits
• Orders
• Quotes
• Quote Template Rich Text Data
• Solutions
• Tags: Unique tags
• Tasks
For file storage, Contact Manager, Group, Professional, Enterprise, Performance, and Unlimited Editions are allocated a per-user limit
multiplied by the number of users in the organization plus an additional per-organization allocation. For example, an Enterprise Edition
organization with 600 users receives 1,211 GB of file storage, or 2 GB per user multiplied by 600 users plus an additional 11 GB. A
Professional Edition organization with 600 users receives about 370 GB of file storage, or 612 MB per user multiplied by 600 users plus
an additional 11 GB.
For data storage, Contact Manager, Group, Professional, Enterprise, Performance, and Unlimited Editions are allocated either 1 GB or a
per-user limit, whichever is greater. For example, a Professional Edition organization with 10 users receives 1 GB because 10 users
multiplied by 20 MB per user is 200 MB, which is less than the 1 GB minimum. A Professional Edition organization with 100 users receives
more than the 1 GB minimum because 100 users multiplied by 20 MB per user is 2,000 MB.
File storage and data storage are calculated asynchronously, so your organization’s storage usage isn’t updated immediately if you import
or add a large number of records or files.
The values in the Storage Allocation Per User License columns below apply to Salesforce and Salesforce Platform user licenses. Other
standard user licenses, such as Communities user licenses, include additional storage. For a description of user licenses, see User Licenses
Overview. If your organization uses custom user licenses, contact Salesforce to determine if these licenses provide additional storage.

Salesforce Edition Data Storage Data Storage File Storage File Storage
Minimum Per Allocation Per User Allocation Per Allocation Per User
Organization License Organization License
Contact Manager 1 GB 20 MB 11 GB 612 MB

Group 1 GB 20 MB 11 GB 612 MB

Professional 1 GB 20 MB 11 GB 612 MB

Enterprise 1 GB 20 MB 11 GB 2 GB

Performance 1 GB 120 MB 11 GB 2 GB

Unlimited 1 GB 120 MB 11 GB 2 GB

Developer 5 MB N/A 20 MB N/A

27
Salesforce Application Limits File Related Limits

Salesforce Edition Data Storage Data Storage File Storage File Storage
Minimum Per Allocation Per User Allocation Per Allocation Per User
Organization License Organization License
Personal 20 MB (approximately N/A 20 MB N/A
10,000 records)

Note: The only feature license that provides additional storage is Salesforce CRM Content User. Each Salesforce CRM Content
User license provides an additional 512 MB of file storage, whether Salesforce CRM Content is enabled or not, bringing the total
file storage allocation per user to 612 MB. To find out whether your organization has Salesforce CRM Content enabled, contact
your administrator.

File Related Limits

The following limits are related to files stored in Salesforce.

File Size Limits

The following are maximum file size limits for files in Salesforce.
EDITIONS
Feature Files Tab Salesforce Salesforce Documents Attachments Available in:
and Chatter CRM Knowledge Tab Related List • Contact Manager
Content • Group
Maximum 2 GB 5 MB for • Professional
• 2 GB • 5 MB • 25 MB for • Enterprise
File Size attachments file
• 2 GB when • 20 KB for a • Performance
uploaded custom-app attachments • Unlimited
via REST logo • 2 GB for • Developer
API feed
• 38 MB attachments
when
uploaded
via SOAP
API
• 10 MB for
Google
Docs
• 10 MB
when
uploaded
via
Visualforce

28
Salesforce Application Limits File Share Limits

File Share Limits

The maximum number of times a file can be shared is 100. This includes files shared with people,
EDITIONS
groups, and via links. If a file is privately shared and nears the 100 share maximum, consider making
the file public by posting it to your feed. Available in:
• Contact Manager
• Group
Sandbox Limits • Professional
• Enterprise
• You can refresh a Full sandbox 29 days after you created or last refreshed it. If you delete a Full • Performance
sandbox within those 29 days, you need to wait until after the 29 day period, from the date of • Unlimited
last refresh or creation, to replace it. • Developer
• You can refresh a Partial Copy sandbox 5 days after you created or last refreshed it. If you delete
a Partial Copy sandbox within those 5 days, you need to wait until after the 5 day period, from
the date of last refresh or creation, to replace it.
• You can refresh a Developer or Developer Pro sandbox once per day.
• Enterprise Edition includes a license for 1 Developer sandbox.
• Performance Edition includes licenses for 1 Full sandbox, 1 Partial Copy sandbox, 5 Developer Pro sandboxes, and 30 Developer
sandboxes.
• Unlimited Edition includes licenses for 1 Full sandbox, 5 Developer Pro sandboxes, and 15 Developer sandboxes.
• If you need licenses for more sandboxes, contact salesforce.com to order sandboxes for your organization.

Sandbox Storage Limits

• Partial Copy sandboxes have a 5 GB of files and a 5 GB of data storage limit.
• Developer Pro sandboxes have a 1 GB of files and a 1 GB of data storage limit.
• Developer sandboxes have a 200 MB of files and a 200 MB of data storage limit.
• Full sandboxes have the same storage limit as your production organization.
• Sandboxes don’t send email notifications when storage limits are reached. However, if you reach the storage limit of your sandbox,
you can’t save new data in your sandbox. To check your storage limits, from Setup, click Data Management > Storage Usage in
your sandbox.

29
CHAPTER 2 Force.com Platform Limits

This chapter provides limits for the Force.com platform.

Apex Governor Limits

Available in: Enterprise, Performance, Unlimited, Developer, and Database.com Editions

Because Apex runs in a multitenant environment, the Apex runtime engine strictly enforces a number of limits to ensure that runaway
Apex doesn’t monopolize shared resources.

Per-Transaction Apex Limits

These limits count for each Apex transaction. For Batch Apex, these limits are reset for each execution of a batch of records in the
execute method.
This table lists limits for synchronous Apex and asynchronous Apex (Batch Apex and future methods) when they’re different. Otherwise,
this table lists only one limit that applies to both synchronous and asynchronous Apex.

Description Synchronous Asynchronous

Limit Limit
Total number of SOQL queries issued1 100 200

Total number of records retrieved by SOQL queries 50,000

Total number of records retrieved by Database.getQueryLocator 10,000

Total number of SOSL queries issued 20

Total number of records retrieved by a single SOSL query 2,000

2
Total number of DML statements issued 150

Total number of records processed as a result of DML statements, Approval.process, 10,000

or database.emptyRecycleBin

Total stack depth for any Apex invocation that recursively fires triggers due to insert, 16
3
update, or delete statements

Total number of callouts (HTTP requests or Web services calls) in a transaction 100

Maximum timeout for all callouts (HTTP requests or Web services calls) in a transaction 120 seconds

Maximum number of methods with the future annotation allowed per Apex invocation 50

Maximum number of Apex jobs added to the queue with System.enqueueJob 50

Total number of sendEmail methods allowed 10

30
Force.com Platform Limits Apex Governor Limits

Description Synchronous Asynchronous

Limit Limit
Total heap size4 6 MB 12 MB

Maximum CPU time on the Salesforce servers5 10,000 milliseconds 60,000 milliseconds

Maximum execution time for each Apex transaction 10 minutes

Maximum number of unique namespaces referenced6 10

Maximum number of push notification method calls allowed per Apex transaction 10

Maximum number of push notifications that can be sent in each push notification method 2,000
call

1
In a SOQL query with parent-child relationship sub-queries, each parent-child relationship counts as an additional query. These types
of queries have a limit of three times the number for top-level queries. The row counts from these relationship queries contribute to the
row counts of the overall code execution. In addition to static SOQL statements, calls to the following methods count against the number
of SOQL statements issued in a request.
• Database.countQuery
• Database.getQueryLocator
• Database.query
2
Calls to the following methods count against the number of DML queries issued in a request.
• Approval.process
• Database.convertLead
• Database.emptyRecycleBin
• Database.rollback
• Database.setSavePoint
• delete and Database.delete
• insert and Database.insert
• merge and Database.merge
• undelete and Database.undelete
• update and Database.update
• upsert and Database.upsert
• System.runAs
3
Recursive Apex that does not fire any triggers with insert, update, or delete statements exists in a single invocation, with a
single stack. Conversely, recursive Apex that fires a trigger spawns the trigger in a new Apex invocation, separate from the invocation
of the code that caused it to fire. Because spawning a new invocation of Apex is a more expensive operation than a recursive call in a
single invocation, there are tighter restrictions on the stack depth of these types of recursive calls.
4
Email services heap size is 36 MB.
5
CPU time is calculated for all executions on the Salesforce application servers occurring in one Apex transaction—for the executing
Apex code, and any processes that are called from this code, such as package code and workflows. CPU time is private for a transaction
and is isolated from other transactions. Operations that don’t consume application server CPU time aren’t counted toward CPU time. For
example, the portion of execution time spent in the database for DML, SOQL, and SOSL isn’t counted, nor is waiting time for Apex callouts.

31
Force.com Platform Limits Apex Governor Limits

6
In a single transaction, you can only reference 10 unique namespaces. For example, suppose you have an object that executes a class
in a managed package when the object is updated. Then that class updates a second object, which in turn executes a different class in
a different package. Even though the second package wasn’t accessed directly by the first, because it occurs in the same transaction,
it’s included in the number of namespaces being accessed in a single transaction.

Note:
• Limits apply individually to each testMethod.
• Use the Limits methods to determine the code execution limits for your code while it is running. For example, you can use the
getDMLStatements method to determine the number of DML statements that have already been called by your program,
or the getLimitDMLStatements method to determine the total number of DML statements available to your code.

Per-Transaction Certified Managed Package Limits

Certified managed packages, that is, managed packages that have passed the security review for AppExchange, get their own set of
limits for per-transaction limits with the exception of some limits. Certified managed packages are developed by Salesforce ISV Partners,
are installed in your organization from Force.com AppExchange, and have unique namespaces.
Here is an example that illustrates the separate certified managed package limits for DML statements. If you install a certified managed
package, all the Apex code in that package gets its own 150 DML statements, in addition to the 150 DML statements your organization’s
native code can execute. This means more than 150 DML statements might execute during a single transaction if code from the managed
package and your native organization both execute. Similarly, the certified managed package gets its own 100 SOQL queries limit for
synchronous Apex, in addition to the organization’s native code limit of 100 SOQL queries, and so on.
All per-transaction limits count separately for certified managed packages with the exception of:
• The total heap size
• The maximum CPU time
• The maximum transaction execution time
• The maximum number of unique namespaces
These limits count for the entire transaction, regardless of how many certified managed packages are running in the same transaction.
Also, if you install a package from AppExchange that isn’t created by a Salesforce ISV Partner and isn’t certified, the code from that
package doesn’t have its own separate governor limit count. Any resources it uses counts against the total for your organization.
Cumulative resource messages and warning emails are also generated based on managed package namespaces as well.
For more information on Salesforce ISV Partner packages, see Salesforce Partner Programs.

Force.com Platform Apex Limits

The limits in this table aren’t specific to an Apex transaction and are enforced by the Force.com platform.

Description Limit
The maximum number of asynchronous Apex method executions (batch Apex, future methods, 250,000 or the number of user
Queueable Apex, and scheduled Apex) per a 24-hour period1 licenses in your organization
multiplied by 200, whichever is
greater

Number of synchronous concurrent requests for long-running requests that last longer than 5 seconds 10
for each organization.2

32
Force.com Platform Limits Apex Governor Limits

Description Limit
Maximum number of Apex classes scheduled concurrently 100

Maximum number of Batch Apex jobs in the Apex flex queue that are in Holding status 100

Maximum number of Batch Apex jobs queued or active concurrently3 5

Maximum number of Batch Apex job start method concurrent executions4 1

Maximum number of batch jobs that can be submitted in a running test 5

Maximum number of test classes that can be queued per 24-hour period (production organizations The greater of 500 or 10
other than Developer Edition)5 multiplied by the number of test
classes in the organization

Maximum number of test classes that can be queued per 24-hour period (sandbox and Developer The greater of 500 or 20
Edition organizations)5 multiplied by the number of test
classes in the organization

Maximum number of query cursors open concurrently per user6 50

Maximum number of query cursors open concurrently per user for the Batch Apex start method 15

Maximum number of query cursors open concurrently per user for the Batch Apex execute and 5
finish methods

1
For Batch Apex, method executions include executions of the start, execute, and finish methods. This is an organization-wide
limit and is shared with all asynchronous Apex: Batch Apex, Queueable Apex, scheduled Apex, and future methods. The licenses that
count toward this limit are full Salesforce user licenses or Force.com App Subscription user licenses. Chatter Free, Chatter customer users,
Customer Portal User, and partner portal User licenses aren’t included.
2
If additional requests are made while the 10 long-running requests are still running, they’re denied.
3
When batch jobs are submitted, they’re held in the flex queue before the system queues them for processing.
4
Batch jobs that haven’t started yet remain in the queue until they’re started. Note that this limit doesn’t cause any batch job to fail and
execute methods of batch Apex jobs still run in parallel if more than one job is running.
5
This limit applies to tests running asynchronously. This includes tests started through the Salesforce user interface including the
Developer Console or by inserting ApexTestQueueItem objects using SOAP API.
6
For example, if 50 cursors are open and a client application still logged in as the same user attempts to open a new one, the oldest of
the 50 cursors is released. Cursor limits for different Force.com features are tracked separately. For example, you can have 50 Apex query
cursors, 15 cursors for the Batch Apex start method, 5 cursors for the Batch Apex execute and finish methods each, and 5
Visualforce cursors open at the same time.

Static Apex Limits

Description Limit
Default timeout of callouts (HTTP requests or Web services calls) in a transaction 10 seconds

Maximum size of callout request or response (HTTP request or Web services call)1 6 MB for synchronous Apex or
12 MB for asynchronous Apex

33
Force.com Platform Limits Apex Governor Limits

Description Limit
Maximum SOQL query run time before the transaction can be canceled by Salesforce 120 seconds

Maximum number of class and trigger code units in a deployment of Apex 5,000

For loop list batch size 200

Maximum number of records returned for a Batch Apex query in Database.QueryLocator 50 million

1
The HTTP request and response sizes count towards the total heap size.

Size-Specific Apex Limits

Description Limit
Maximum number of characters for a class 1 million

Maximum number of characters for a trigger 1 million

Maximum amount of code used by all Apex code in an organization1 3 MB

Method size limit 2 65,535 bytecode instructions in

compiled form

1
This limit does not apply to certified managed packages installed from AppExchange (that is, an app that has been marked AppExchange
Certified). The code in those types of packages belong to a namespace unique from the code in your organization. For more information
on AppExchange Certified packages, see the Force.com AppExchange online help. This limit also does not apply to any code included
in a class defined with the @isTest annotation.
2
Large methods that exceed the allowed limit cause an exception to be thrown during the execution of your code.

Miscellaneous Apex Limits

SOQL Query Performance
For best performance, SOQL queries must be selective, particularly for queries inside of triggers. To avoid long execution times, the
system can terminate nonselective SOQL queries. Developers receive an error message when a non-selective query in a trigger
executes against an object that contains more than 100,000 records. To avoid this error, ensure that the query is selective. See More
Efficient SOQL Queries.
Chatter in Apex
For classes in the ConnectApi namespace, every write operation costs one DML statement against the Apex governor limit.
ConnectApi method calls are also subject to rate limiting. ConnectApi rate limits match Chatter REST API rate limits. Both
have a per user, per namespace, per hour rate limit. When you exceed the rate limit, a ConnectApi.RateLimitException
is thrown. Your Apex code must catch and handle this exception.
Event Reports
The maximum number of records that an event report returns for a user who is not a system administrator is 20,000; for system
administrators, 100,000.

34
Force.com Platform Limits API Limits

Data.com Clean
If you use the Data.com Clean product and its automated jobs, and you have set up Apex triggers with SOQL queries to run when
account, contact, or lead records, the queries may interfere with Clean jobs for those objects. Your Apex triggers (combined) should
not exceed 200 SOQL queries per batch. If they do, your Clean job for that object will fail. In addition, if your triggers call future
methods, they will be subject to a limit of 10 future calls per batch.

Push Notification Limits

The maximum number of push notifications that are allowed for each mobile application associated with your Salesforce organization
depends on the type of application.

Maximum number of push notifications allowed for Limit

Mobile applications provided by Salesforce (for example, Salesforce1) 50,000 notifications per app per
day

Mobile applications developed by your organization for internal employee usage 35,000 notifications per app per
day

Mobile applications installed from the AppExchange 5,000 notifications per app per
day

Only deliverable notifications count toward this limit. For example, consider the scenario where a notification is sent to 1,000 employees
in your company, but 100 employees haven’t installed the mobile application yet. Only the notifications sent to the 900 employees who
have installed the mobile application count toward this limit.
Each test push notification that is generated through the Test Push Notification page is limited to a single recipient. Test push notifications
count toward an application’s daily push notification limit.

API Limits
Available in: Enterprise, Performance, Unlimited, Developer, and Database.com Editions

The following are API limits for concurrent and total API requests, bulk API operations, API cursors, and limits of some selected APIs.

API Requests Limits

Concurrent API Request Limits

The following table lists the limits for various types of organizations for concurrent requests (calls) with a duration of 20 seconds or
longer.

Organization Type Limit

Developer Edition 5

Trial organizations 5

35
Force.com Platform Limits API Requests Limits

Organization Type Limit

Production organizations 25

Sandbox 25

Total API Request Limits

The following table lists the limits for the total API requests (calls) per 24-hour period for an organization.

Salesforce Edition API Calls Per License Type Minimum Maximum

All Editions: DebuggingHeader N/A 1,000 1,000
on API testing calls for Apex
specified. Valid in API version 20
and later.

Developer Edition N/A 15,000 15,000

• Enterprise Edition • Salesforce: 1,000 15,000 1,000,000

• Professional Edition with API • Force.com Light App: 200

access enabled • Force.com Enterprise App: 200
• Salesforce Platform: 1,000
• Force.com - One App: 200

Note: This license is not available to new

customers.

• Partner Community: 200

• Gold Partner: 200

Note: This license is not available to new

customers.

• Unlimited Edition • Salesforce: 5,000 15,000 Unlimited. However,

at any high limit, it is
• Performance Edition • Force.com Light App: 200
likely that other
• Force.com Enterprise App: 200 limiting factors such
• Force.com App Bundle: 1,000 as system load may
• Salesforce Platform: 5,000 prevent you from
using your entire
• Force.com - One App: 200
allocation of calls in
Note: This license is not available to new a 24–hour period.
customers.

• Partner Community: 200

• Gold Partner: 200

Note: This license is not available to new

customers.

36
Force.com Platform Limits Chatter REST API Limits

Salesforce Edition API Calls Per License Type Minimum Maximum

Sandbox N/A N/A 5,000,000

You can find information for API requests in the API Usage box on the system overview page.
Limits are enforced against the aggregate of all API calls made by the organization in a 24 hour period; limits are not on a per-user basis.
When an organization exceeds a limit, all users in the organization may be temporarily blocked from making additional calls. Calls will
be blocked until usage for the preceding 24 hours drops below the limit.
In the Salesforce application, administrators can view how many API requests have been issued in the last 24 hours on the Company
Information page. Administrators can also view a more detailed report of API usage over the last seven days by navigating to the Reports
tab, selecting the Administrative Reports folder, and clicking the API Usage Last 7 days report.

Note: Limits are automatically enforced for all editions.

Any action that sends a call to the API counts toward usage limits, except the following:
• Outbound messages
• Apex callouts
You can configure your organization so that email is sent to a designated user when the number of API requests has exceeded a specified
percentage of the limit. You can perform this configuration in from Setup by clicking Monitoring > API Usage Notifications.

Chatter REST API Limits

Limits protect shared resources. These are the limits for consumers of Chatter REST API.
Chatter REST API requests are subject to rate limiting. Chatter REST API has a per user, per application, per hour rate limit. When you
exceed the rate limit, all Chatter REST API resources return a 503 Service Unavailable error code.
If an application uses a session ID for authentication instead of an OAuth token, that application's requests count against a general quota
of requests. All applications the user accesses with a session ID use this general quota. Because of this, we recommend clients use OAuth
tokens.

Note: Stated limits aren't a promise that the specified resource is available at its limit in all circumstances. For example, load,
performance and other system issues might prevent some limits from being reached. The stated limit may change without notice.
Applications should make efficient use of available requests and gracefully handle the 503 error code.

Bulk API Limits

Bulk API Limit Limit Description
Batch limit You can submit up to 5,000 batches per rolling 24 hour period. You can't create new batches
associated with a job that is more than 24 hours old.

Batch lifespan Batches and jobs that are older than seven days are removed from the queue regardless
of job status. The seven days are measured from the youngest batch associated with a job,
or the age of the job if there are no batches. You can't create new batches associated with
a job that is more than 24 hours old.

Batch size • Batches for data loads can consist of a single CSV or XML file that can be no larger than
10 MB.

37
Force.com Platform Limits API Query Cursor Limits

Bulk API Limit Limit Description

• A batch can contain a maximum of 10,000 records.
• A batch can contain a maximum of 10,000,000 characters for all the data in a batch.
• A field can contain a maximum of 32,000 characters.
• A record can contain a maximum of 5,000 fields.
• A record can contain a maximum of 400,000 characters for all its fields.
• A batch must contain some content or an error occurs.

Batch processing time There is a five-minute limit for processing 100 records. Also, if it takes longer than 10 minutes
to process a batch, the Bulk API places the remainder of the batch back in the queue for
later processing. If the Bulk API continues to exceed the 10-minute limit on subsequent
attempts, the batch is placed back in the queue and reprocessed up to 10 times before the
batch is permanently marked as failed.

Binary content • The length of any file name can't exceed 512 bytes.
• A zip file can't exceed 10 MB.
• The total size of the unzipped content can't exceed 20 MB.
• A maximum of 1,000 files can be contained in a zip file. Directories don't count toward
this total.

Bulk query number of attempts to query 15 attempts at 10 minutes each to process the batch. There is also a two minute limit on
the time to process the query. If more than 15 attempts are made for the query, an error
message of “Tried more than fifteen times” is returned. If the query takes more than two
minutes to process, a QUERY_TIMEOUT error is returned.

Bulk query number of retrieved files 15 files. If the query needs to return more than 15 files, the query should be filtered to return
less data. Bulk batch sizes are not used for bulk queries.

Bulk query results lifespan 7 days.

Bulk query retrieved file size 1 gigabyte.

Job open time The maximum time that a job can remain open is 24 hours. The Bulk API doesn't support
clients that, for example, post one batch every hour for many hours.

API Query Cursor Limits

A user can have up to 10 query cursors open at a time. If 10 QueryLocator cursors are open when a client application, logged in
as the same user, attempts to open a new one, then the oldest of the 10 cursors is released. If the client application attempts to open
the released query cursor, an error results.

38
Force.com Platform Limits SOAP API Call Limits

SOAP API Call Limits

API Name API Limit Limit Description EDITIONS

create() Maximum number Your client application can add up to 200 records in a Available in: Enterprise,
of records created single create() call. If a create request exceeds Performance, Unlimited,
200 objects, then the entire operation fails. Developer, and
Database.com Editions
describeSObjects() Maximum number The describeSObjects() call is limited to a
of objects returned maximum of 100 objects returned.

emptyRecycleBin() Maximum number Your organization can have up to 5,000 records per
of records in the license in the Recycle Bin at any one time. For example,
Recycle Bin if your organization has five user licenses, 25,000
records can be stored in the Recycle Bin. If your
organization reaches its Recycle Bin limit, Salesforce
automatically removes the oldest records, as long as
they have been in the recycle bin for at least two hours.

getDeleted() Limits for returned • If your getDeleted() call returns more than
records 600,000 records and the user is a system
administrator, an exception EXCEEDED_ID_LIMIT
is returned.
• If your getDeleted() call returns more than
20,000 records and the user is not a system
administrator, an exception
OPERATION_TOO_LARGE is returned. Note that
this error is returned when more than 20,000
records across the organization have been deleted,
not just the records viewable by the user.

login() Login request size The login request size is limited to 10 KB or less.
limit

login() Maximum calls per There is a limit of 3600 calls to login() per user
user per hour per hour. Exceeding this limit will result in a “Login
Rate Exceeded” error.

merge() Merge request • Up to 200 merge requests can be made in a single

limits SOAP call.
• Up to three records can be merged in a single
request, including the master record. This is the
same limit as the Salesforce user interface. If you
have more than three records to merge, use the
same master record in each request to avoid errors.
• External ID fields cannot be used with merge().

update() Maximum number Your client application can change up to 200 records
of records updated in a single update() call. If an update request
exceeds 200 records, then the entire operation fails.

39
Force.com Platform Limits Streaming API Limits

API Name API Limit Limit Description

query() and Batch size limits WSC clients can set the batch size by calling setQueryOptions()
queryMore() on the connection object. C# client applications can change this setting by
specifying the batch size in the call QueryOptions portion of the SOAP
header before invoking the query() call. The maximum batch size is
2,000 records. However this setting is only a suggestion. There is no
guarantee that the requested batch size will be the actual batch size. This
is done to maximize performance.
The batch size will be no more than 200 if the SOQL statement selects two
or more custom fields of type long text. This is to prevent large SOAP
messages from being returned.

Streaming API Limits

Limits protect shared resources. These are the default limits intended for basic consumers of Streaming API.

Description Performance Enterprise All other

and Edition editions
Unlimited
Editions
Maximum number of topics (PushTopic records) per organization 100 50 40

Maximum number of clients (subscribers) per topic 2000 1000 20

Maximum number of concurrent clients (subscribers) across all topics 2000 1000 20

Maximum number of events per day (24–hour period) 1,000,000 200,000 50,000
(10,000 for
free
organizations)

Socket timeout during connection (CometD session) 110 seconds 110 seconds 110 seconds

Timeout to reconnect after successful connection (keepalive) 40 seconds 40 seconds 40 seconds

Maximum length of the SOQL query in the Query field of a PushTopic record 1300 1300 1300
characters characters characters

Maximum length for a PushTopic name 25 characters 25 characters 25 characters

Generic Streaming Limits

The following limits apply to generic streaming.

Description Performance, Unlimited, Enterprise, Developer Edition

and Professional Editions
Maximum number of StreamingChannels 1000 200
per organization

40
Force.com Platform Limits Email Limits

Description Performance, Unlimited, Enterprise, Developer Edition

and Professional Editions
Maximum number of events per day 100,000 10,000
(24–hour period)

The limits on maximum number of clients and maximum number of concurrent clients for generic streaming are the same limits used
for PushTopic streaming.

Description Performance Enterprise All other

and Edition editions
Unlimited
Editions
Maximum number of clients (subscribers) per generic streaming channel 2000 1000 20

Maximum number of concurrent clients (subscribers) across all generic streaming 2000 1000 20
channels

Email Limits
Using the API or Apex, you can send single emails to a maximum of 1,000 external email addresses per day based on Greenwich Mean
Time (GMT). Single emails sent using the Salesforce application don't count toward this limit. There’s no limit on sending individual
emails to contacts, leads, person accounts, and users in your organization directly from account, contact, lead, opportunity, case, campaign,
or custom object pages.
When sending single emails, keep in mind:
• You can send 100 emails per SingleEmailMessage.
• If you use SingleEmailMessage to email your organization’s internal users, specifying the user’s ID in setTargetObjectId
means the email doesn’t count toward the daily limit. However, specifying internal users’ email addresses in setToAddresses
means the email does count toward the limit.
You can send mass email to a maximum of 1,000 external email addresses per day per organization based on Greenwich Mean Time
(GMT). The maximum number of external addresses you can include in each mass email depends on your edition:

Edition External Address Limit per Mass Email

Personal, Contact Manager, and Group Editions Mass email not available

Professional Edition 250

Enterprise Edition 500

Unlimited and Performance Edition 1,000

Note: Note the following about email limits:

• The single and mass email limits don't take unique addresses into account. For example, if you have
[email protected] in your email 10 times, that counts as 10 against the limit.

41
Force.com Platform Limits Metadata Limits

• You can send an unlimited amount of email to your organization’s internal users, which includes portal users.
• In Developer Edition organizations and organizations evaluating Salesforce during a trial period, your organization can send
mass email to no more than 10 external email addresses per day. This lower limit does not apply if your organization was
created before the Winter '12 release and already had mass email enabled with a higher limit. Additionally, your organization
can send single emails to a maximum of 15 email addresses per day.

Metadata Limits
Available in: Enterprise, Performance, Unlimited, Developer, and Database.com Editions

The following are limits for deploying and retrieving metadata. These limits apply to the Force.com IDE, the Force.com Migration Tool,
and the Metadata API.

Metadata Limit Limit Description

Retrieving and deploying Metadata API can deploy and retrieve up to 10,000 files or 400 MB at one time.
metadata If either of these limits is exceeded, the deployment or retrieval fails.

Change sets Inbound and outbound change sets can have up to 10,000 files of metadata.

SOQL and SOSL Limits

Available in: Enterprise, Performance, Unlimited, Developer, and Database.com Editions

Feature Limit Limit Description

SOQL statements Maximum length of SOQL By default, SOQL statements cannot exceed 20,000 characters in length.
statements
Note: Long, complex SOQL statements, such as statements that
contain a large number of formula fields, can sometimes result in
a QUERY_TOO_COMPLICATED error. This occurs because the
statement is expanded internally when processed by Salesforce,
even though the original SOQL statement is under the 20,000
character limit. To avoid this, reduce the complexity of your SOQL
statement.

SOSL statements Maximum length of SOSL The SOSL statement character limit is tied to the SOQL statement character
statements limit defined for your organization. By default, SOQL and SOSL queries
cannot exceed 20,000 characters.

SOSL search query strings Maximum length of If the SearchQuery string is longer than 10,000 characters, no result
SearchQuery string rows are returned. If SearchQuery is longer than 4,000 characters,
any logical operators are removed. For example, the AND operator in a

42
Force.com Platform Limits SOQL and SOSL Limits

Feature Limit Limit Description

statement with a SearchQuery that’s 4,001 characters will default to
the OR operator, which could return more results than expected.

SOSL query results Maximum number of rows 2,000 results total (API version 28.0 and later), unless you specify custom
returned limits in the query. Previous API versions return 200 results.

Relationship queries Relationship query limits • No more than 35 child-to-parent relationships can be specified in a
query. A custom object allows up to 25 relationships, so you can
reference all the child-to-parent relationships for a custom object in
one query.
• No more than 20 parent-to-child relationships can be specified in a
query.
• In each specified relationship, no more than five levels can be specified
in a child-to-parent relationship. For example,
Contact.Account.Owner.FirstName (three levels).
• In each specified relationship, only one level of parent-to-child
relationship can be specified in a query. For example, if the FROM
clause specifies Account, the SELECT clause can specify only the
Contact or other objects at that level. It could not specify a child object
of Contact.

FOR VIEW and FOR Maximum RecentlyViewed The RecentlyViewed object is updated every time the logged-in user
REFERENCE records allowed views or references a record. It is also updated when records are retrieved
using the FOR VIEW or FOR REFERENCE clause in a SOQL query.
To ensure that the most recent data is available, RecentlyViewed data is
periodically truncated down to 200 records per object.

OFFSET clause Maximum number of rows The maximum offset is 2,000 rows. Requesting an offset greater than
skipped by OFFSET 2,000 will result in a NUMBER_OUTSIDE_VALID_RANGE error.

The following are SOQL limitations and tips that are specific to some Salesforce objects.

Object Description
ContentDocumentLink A SOQL query must filter on one of Id, ContentDocumentId, or LinkedEntityId.

External objects • A subquery that involves external objects can fetch up to 1,000 rows of data.
• Each SOQL query can have up to 4 joins across external objects and other types of objects.
Each join requires a separate round trip to the external server when executing the query.
Expect longer response times for each join in a query.

• External objects don’t support the following in combination with the ORDER BY clause.
– Relationship queries
– NULLS FIRST
– NULLS LAST

43
Force.com Platform Limits SOQL and SOSL Limits

Object Description
• External objects don’t support the following aggregate functions.
– AVG() function
– HAVING clause
– GROUP BY clause
– MAX() function
– MIN() function

• The COUNT() aggregate function is supported on external objects whose external data
sources support the $inlinecount system query option. Specifically, the response
from the external system must include the total row count that’s determined after any
$filter system query options are applied.
• External objects also don’t support the following.
– EXCLUDES operator
– FOR VIEW clause
– FOR REFERENCE clause
– INCLUDES operator
– LIKE operator
– toLabel() method
– TYPEOF expression
– WITH clause

NewsFeed • No SOQL limit if logged-in user has “View All Data” permission. If not, specify a LIMIT clause
of 1,000 records or fewer.
• SOQL ORDER BY on fields using relationships is not available. Use ORDER BY on fields on
the root object in the SOQL query.

KnowledgeArticleVersion • Always filter on a single value of PublishStatus unless the query filters on one or
more primary key IDs. To support security, only users with the “Manage Articles” permission
see articles whose PublishStatus value is Draft.
• Archived article versions are stored in the articletype_kav object. To query archived article
versions, specify the article Id and set sLatestVersion='0'.
• Always filter on a single value of Language. However, in SOQL, you can filter on more
than one Language if there is a filter on Id or KnowledgeArticleId.

RecentlyViewed The RecentlyViewed object is updated every time the logged-in user views or references a
record. It is also updated when records are retrieved using the FOR VIEW or FOR
REFERENCE clause in a SOQL query. To ensure that the most recent data is available,
RecentlyViewed data is periodically truncated down to 200 records per object.

TopicAssignment No SOQL limit if logged-in user has “View All Data” permission. If not, do one of the following:
• Specify a LIMIT clause of 1,100 records or fewer.
• Filter on Id or Entity when using a WHERE clause with "=".

44
Force.com Platform Limits Visualforce Limits

Object Description
UserRecordAccess • Always use the query formats specified in the SOAP API Developer's Guide.
• May include an ORDER BY clause. You must ORDER BY HasAccess if you SELECT
HasAccess, and ORDER BY MaxAccessLevel if you SELECT
MaxAccessLevel.
• Maximum number of records that can be queried is 200.

UserProfileFeed • No SOQL limit if logged-in user has “View All Data” permission. If not, specify a LIMIT clause
of 1,000 records or fewer.
• SOQL ORDER BY on fields using relationships is not available. Use ORDER BY on fields on
the root object in the SOQL query.
Also, a SOQL query must include WITH UserId = {userId].

Vote • ParentId = [single ID]

• Parent.Type = [single type]
• Id = [single ID]
• Id IN = [list of IDs]

Visualforce Limits
Available in: Contact Manager, Group, Professional, Enterprise, Performance, Unlimited, and Developer Editions

Limit Value
Maximum response size for a Visualforce page Less than 15 MB

Maximum view state size in a Visualforce page 135 KB

Maximum size of a Visualforce email template 1 MB

Maximum file size for a file uploaded using a Visualforce page 10 MB

Maximum size of HTML response before rendering, when Visualforce page is rendered as PDF Less than 15 MB

Maximum PDF file size for a Visualforce page rendered as a PDF 60 MB

Maximum total size of all images included in a Visualforce page rendered as a PDF 30 MB

Maximum response size of a JavaScript remote call 15 MB

Default timeout for a JavaScript remoting call 30000 milliseconds (30 seconds)

Maximum timeout for a JavaScript remoting call 120000 milliseconds (120 seconds)

Maximum number of rows retrieved by queries for a single Visualforce page request 50,000

45
Force.com Platform Limits Visualforce Limits

Limit Value
Maximum number of rows retrieved by queries for a single Visualforce page request in read-only 1 million
mode

Maximum number of collection items that can be iterated in an iteration component such as 1,000
<apex:pageBlockTable> and <apex:repeat>

Maximum number of collection items that can be iterated in an iteration component such as 10,000
<apex:pageBlockTable> and <apex:repeat> in read-only mode

Maximum number of field sets that can be displayed on a single Visualforce page. 50

Maximum number of records that can be handled by StandardSetController 10,000

46
INDEX

limits 37
C Limits
Chatter REST API limits 37
expansion pack 9
unlimited apps pack 9
E
External Object Limits 24 O
OData Limits 24
L
Lightning Connect Limits 24

47