Curriculum vitae Alem Kadić
PERSONAL INFORMATION Alem Kadić
Resnik 69, 71000 Sarajevo (Bosnia and Herzegovina)
+38762484889
[email protected] Sex Male | Date of birth 15/10/1994 | Nationality Bosnian-Herzegovinian
JOB APPLIED FOR EDMTunes
WORK EXPERIENCE
Writing Internship
20/02/2017–Present Receptionist
EDUCATION AND TRAINING
Hotel Story
Saliha Muvekita 4, 71000 Sarajevo (Bosnia and Herzegovina)
07/10/2013–05/11/2016 Bachelor of Security and Peace Studies EQF level 6
University of Sarajevo,Faculty of Political Sciences
-welcoming and greeting guests with great courtesy
Skenderija 72, Sarajevo (Bosnia and Herzegovina)
-helping the guests with their personal belongings including luggage and other valuables
fpn.unsa.ba
-addressing guest concerns and special requests
-managing room reservations and availability units
07/09/2009–14/06/2013 High school education
-answering telephone calls and processing e-mail requests
Highschool Centre / Gymnasium
-preparing bills, processing checkouts and payments
Anđelka Lažetića 17, Sarajevo (Bosnia and Herzegovina)
-communicating with housekeeping and maintenance staff to ensure that great quality service is
www.sscha.edu.ba
provided to guests
-dealing with complaints and problems
PERSONAL SKILLS
-doing other administrative and hospitable functions assigned from time to time
Mother tongue(s) Bosnian
Communication skills Advanced communication skills gained through work experience and daily interaction with guests from
countries all over the world.
Foreign language(s) UNDERSTANDING SPEAKING WRITING
Organisational / managerial skills Listening Reading Spoken interaction Spoken production
Very good managerial skills due to work environment experience that provided challenges such as
English doing multiple hotel tasks
B2 B2 simultaneously.B2 B2 B2
Highly developed self-organization ability due to working in a small hotel without a
supervisor/manager.
Job-related skills -flexibility
Digital skills SELF-ASSESSMENT
-self-organization
Information Communication Content Safety Problem
-friendliness
processing creation solving
-computer literacy
Proficient user Proficient user Proficient user Proficient user Proficient user
Driving licence B
ANNEXES
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European skills passport
Alem Kadić
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