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Mansoor Ahmed has over 4 years of experience in identity and access management. He has expertise in managing Active Directory, Azure AD, and Office 365 environments. Some of his responsibilities include provisioning and deprovisioning user accounts, managing groups and permissions, and automating tasks using PowerShell scripts. He also has experience implementing single sign-on and multifactor authentication with Okta. Mansoor is proficient with various administration tools and seeks to continuously learn new technologies.

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Mansoor Ahmed
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139 views4 pages

Resume 1

Mansoor Ahmed has over 4 years of experience in identity and access management. He has expertise in managing Active Directory, Azure AD, and Office 365 environments. Some of his responsibilities include provisioning and deprovisioning user accounts, managing groups and permissions, and automating tasks using PowerShell scripts. He also has experience implementing single sign-on and multifactor authentication with Okta. Mansoor is proficient with various administration tools and seeks to continuously learn new technologies.

Uploaded by

Mansoor Ahmed
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Mansoor Ahmed M R

Chennai, TN 600002
M +91 9940867934 | [email protected].

Diverse my knowledge and experience in various technologies in an environment


with global exposure with ability to quickly learn and adapt to new technologies.

Technical Summary
IT Professional with 4years 11months of experience in Active Directory domain
services with provisioning, de provisioning and managing user IDs, groups,contacts,
computers and OUs in a multi domain AD forest structure . Worked on Windows
server 2003,2008 and 2012with good knowledge in File Service management
including DFS Management. Also have experience in provisioning, de provisioning
distribution groups &mailboxes including user mailbox, shared and resource mailbox
along with managing permissions in O365/Exchange Online environment. Also
worked in provisioning and de provisioning accounts in Mainframe application and
IBM Lotus Notes. Also involved in implementing OKTA in the production
environment. With some basic knowledge on PowerShellscripts.

Professional Experience
DXC Technology (Legacy Hewlett Packard Enterprise)

Location: Chennai, TN, IndiaDuration: 4 years 11 months (2014 to present)

Designation: Service Delivery Consultant


Hired as an Identity Access Management consultant for supporting a Client who
deals with Automotive partsmanaging 50,000+ users and 2000+ Windows
Serveracross 3 regions (Americas, EMEA &Asia Pacific)

 Worked on ITIL Management in both HP Service Manager and Service Now


ticketing tool

Active Directory Domain Services

 Provisioning, managing & troubleshooting, de-provisioning users, computer,


groups Objects and creating, managing OU in AD DS .
 Delegating Administrative Controls.
 Creating security groups and distribution groups and Implementing group
management for group nesting.
 Domain to Domain movement of users , groups and computers.
 Checking event logs for Account lockout and for various event logs for security
audit purposes using DellChange AuditorAD.
 Managing and Automating AD DS task through Powershell and Command
Lineinterface.
 Configuring Password Setting Objects through AD Administrative Center .
Managing Identities in O365 / Exchange Online:

 Provisioning Mailbox-Enabled User, Mail-enabled User, Contact, Resource


Mailbox, Shared Mailbox, Distribution Group.
 Creating Dynamic Distribution Group in Exchange online based on the
requirement of the client.
 Also creating Mail-enabled Security Group or converting distribution group into
mail enabled security group in AD.
 Preserve the contents of a mailbox placed under In-Place Hold or Litigation Hold
prior to deletion of the user account which is also known as Inactive Mailbox
 Setting up Mailbox provisioning attribute in AD.
 Manage mailbox and calendar permission for user/shared mailbox and resource
account mailbox both in Exchange Admin Center as well as through Power Shell
cmdlets .
 Managed Distribution List delivery management like providing send to access,
send on behalf of access through AD permissions of the distribution group
object.
 Setting mail forwarding explicitly through AD attributes or setting it through
powershell directly on the exchange server.
 Managing / Update the Mailbox size, mailbox type through extended AD
attributes.
 De provisioning of mailbox either by adding de provisioning flag or moving to
different OU other than the MMSSPP synced OU in AD
 Troubleshooting user AD accounts sync with O365 .
 Troubleshooting MMSSPP error on a daily basis in order to disruption of mailbox
services for any users.

OKTA

 Setting up OKTA Tenant for the organisation.


 Managing Okta Mastered Users: creating okta mastered accounts within okta
before deploying directory services .
 Integrate Okta with Active Directory Mastered Users: setting OKTA AD Agent in
domain servers and integrating AD and OKTA services .
 Manging AD integration settings important for importing user and mapping AD
user profile in OKTA
 Manage Application Single Sign On (SSO): implement SSO for application.
 Implement Multi-factor Authentication (MFA).
 Implementing SSO and MFA rules .
 Implementing dynamic group / group rules based on the client requirement .
 Configure Cloud Provisioning with Office 365.
Windows Server

 Build Server based on project specification


 Install Server Roles and features .
 Setting RDP read Only / Admin access to all standalone or domain servers
 CreatingShares and setting up share permission
 Creating Shared folders and implementing NTFS permission with DACL using
AD security groups
 Enable quota / Create quota management through File service resource
management.
 Data migration from old server to new server with or without permission using
Robocopy.
 Setting fresh NTFS permission for the migrated data using PowerShell.
 DFS Management
 Analysing NTFS permission reports from Dumpsec to figure out any security
flaws and conveying the same to the customer explaining about the security
involves and correcting it.
 Analyses drive space of the domain servers for those which has crossed the
threshold used space and perform housekeeping or co-ordinate with storage
team in increase physical drive space.
 Providing Role Based Access to the server and its resources.

Other BAU Tasks

 Provision and De provision Enterprise Voice for users in different sites


 Setting Up Short Codes for users based on the client requirement.
 Had hands on experience in Mainframe PCOMEDSNET which involves creation
user accounts, adding mainframe application to the accounts, password reset
and suspending accounts in mainframe
 Also working on creation and re -certification of IBM Lotus Notes accounts.

Key Contributions
 Automated redundant works using PowerShell with reference and guidance
from MS TechNet
 Created PowerShell script to provision Lync Enterprise voice for users in bulk
which reduces time
 Created automated work for creating shares and share folders, setting up
share permission and NTFSpermission.
 Automated generating reports for AD Object list such as user,computer, group
(security and distribution) for monthly audit usingPowerShell.
 Also created PowerShell scripts for generating all active mailbox (user, shared
and resource mailbox ), distribution group and contacts in O365 for monthly
audit reports.
 Quickly adapt and learn new technology which is brought into the team to
support and made everyone aware of the technology to support the client
seamlessly.
 Also did a reverse KT for a different Team for a newly build team who are new
to Mainframe application.

Key Tools used


 Dell Change Auditor AD
 Dumpsec
 Treesize Pro
 ADXRAY & ADTOOL kit
 AD Migration Tool (ADMT)

Core Competencies

 Team-worker: Ability to guide and work with others.


 Quick Learner
 Time Management Skills: Prioritizing, Scheduling.

Educational Qualification
Bachelor’s Degree on Electrical & Electronics Engineering in Velammal Institute of
Technology, Chennai (2009-2013) with 7.45 CGPA

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