Syllabus MBA 5201 Consumer Behavior Altay Ayhan BAU 2019 Fall

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BAHCESEHIR UNIVERSITY

Graduate School of Social Sciences


Istanbul / Turkey

MBA 5201 Consumer Behavior


Syllabus

Altay AYHAN
[email protected]
Instructor (+533 582 0931)

Students are required to keep this document until the end of the term and strictly adhere to the
rules stated here.
Changes to the syllabus may be made during the course of the term by the instructor with
prior notice.
Make sure to read the syllabus carefully and contact your instructor if you have any
questions.
COURSE SYLLABUS

Course objective: In this course we will learn how to understand consumer so that the
effectiveness of the marketing efforts can be improved. The course objectives can be listed as
follows:
• Understanding who the consumer is and what is his/her perspective in marketing
decisions,
• Understanding why marketers make assumptions about consumers behaviors and what
are the determinants of these assumptions,
• Understanding the very basic concepts like perception, learning and attitude formation
which are extremely significant in taking marketing decisions and the research needed
to understand these issues.

Textbook:
Consumer Behavior 8.Edition
Leon Schiffman and Leslie Lazar Kanuk 2004
Prentice Hall ISBN: 0-13-049175-6
Additional Books
Consumer Behavior Buying, Having, and Being 6.Edition
Michael Solomon 2004
Prentice Hall ISBN: 0-13-123011-5

Yedi Adimda Markalasma


Altay Ayhan
Aurora Printing Edition 4’ 2018

GRADING

Project : %40
Attendance and participation : %10
Final exam : %50
COURSE POLICIES

TENTATIVE CLASS SCHEDULE

Weeks Topics

Week 1 : Chp.1 Introduction to CB and review of the syllabus

Week 2 : Chp.2 Consumer Research

Week 3 : Chp.3 Market Segmentation – Guest Speaker

Week 4 : Chp.4 Consumer Motivation

Week 5 : Chp.5 Personality and Consumer Behavior

Week 7-8 : Chp.6 Consumer Perception – Guest Speaker

Week 9 : Chp.7 Consumer Learning

Week 11 : Chp.8 Consumer Attitude Formation and Change

Week 12 : Chp.9 Communication and Consumer Behavior

Week 13 : Guest Speaker

Week 14 : Reel Life Cases & Lectures Review

Week 15 : Projects Submittals & Final Exam

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