BSI Training Academy

Turning our experience into your expertise.

1
Contents
BSI Training Academy
Why train with BSI? 4
3
Covering Domains
About BSI
Which course is right for me?
5
6 & Sectors
Our Venues 8
Benefits to you 9 Food & Agriculture
CLIP Certified Professional Training 10
CAQP/ CRisP Certified Professional Training 11 Banking Financial & Insurance
CHIP/ CMDP / CPQP Certified Professional Training 12 IT & ITes
Six Sigma 13
Quality Management/ ISO 9001 14 Automotive
Automotive Quality Management/ IATF 16949 15 Healthcare
Asset Management/ ISO 55001 16
Service Management System/ISO/IEC 20000-1 17
Built Environment
Medical Devices/ ISO 13485 18 Manufacturing
Aerospace Management/ AS 9100
Integrated Management/ PAS 99
19
20
Oil, Gas and Energy
Telecom Management/ TL 9000 21 ....................................................................
Complaint Management/ ISO 10002 22 Environmental Sustainability
Business Continuity/ ISO 22301 23
Information Security/ ISO 27001 24 Business Risk & Resilience
Cloud Security/ STAR Certification 25 Business Performance
Risk Management/ ISO 31000 26
Occupational Health & Safety/ ISO 45001:2018 27
HACCP & Food Safety/ ISO 22000/ FSSC 22000 28
Road Traffic Safety Management/ ISO 39001 29
Anti-bribery Management/ ISO 37001:2016 30
Environmental Management/ ISO 14001
Energy Management/ ISO 50001
31
32 Your Journey to
Carbon Footprint Verification/ ISO 14064-1 33
Social Accountability/ SA 8000
Sustainable Events/ ISO 20121
34
35
Professional Path!
2
Welcome to the
BSI Training Academy
Business success starts with people so its common sense to

99.5 %
invest in training people to enhance their skills and knowledge so
they can be more effective in their jobs. The benefits of training
will lead to more effective systems and process implementation,
better quality products and services, greater productivity and
improved staff retention.
of delegates would
BSI is an industry thought leader in training of international compliance standards. We’re one of recommend BSI.
the world’s leading providers of business improvement training, offering a range of solutions to
keep your staff qualified and updated. In 2015, we trained 113,000 people globally and achieved a Based on feedback from
satisfaction rate of 99.5%. training delegates in 2015.

We aim to be first to market and provide you with the opportunity to enjoy first mover advantage
by adopting new standards. From understanding how a standard can help your business, to
implementing, monitoring and auditing your compliance to that standard, we can support you all
the way.

3
Why train with BSI? We’ve shaped the world’s
most adopted standards
including ISO 9001, ISO
14001 and ISO/IEC 27001

Great businesses need great people

Research shows that when an organization invests in 99.5% of our
training and development, they reap real rewards: delegates would
recommend us
Turn our
experience
into your
In 2015 we trained
83% of people feel expertise 113,000 people,
that staff are the from SMEs to global
key to maintain a organizations
competitive edge*
Why training
is important
BSI spend 195,000 days
with clients in a year, so we
45% percent of staff say know what businesses want
they’d feel more motivated and understand their needs
if their organization
invested in skills training*
Collectively, our tutors have
over 250 years experience
working with management
systems between them
Businesses are 2.5 x
more likely to fail if they
don’t train their staff*

*Source: City of Bristol Benefits of Training article

4
About BSI
How BSI helps organizations embed excellence.
BSI (British Standards Institution) is the business standards company that equips businesses with the necessary solutions to turn standards of the best practice into
habits of excellence. Formed in 1901, BSI was the world’s first National Standards Body and a founding member of the International Organization for Standardization
(ISO). Over a century later it continues to facilitate business improvement across the globe by helping its clients drive performance, manage risk and grow sustainably
through the adoption of international management systems standards, many of which BSI originated. Renowned for its marks of excellence including the consumer
recognized BSI Kitemark™, BSI’s influence spans multiple sectors including aerospace, automotive, built environment, food, healthcare and ICT. With over 80,000
clients in 182 countries, BSI is an organization whose standards inspire excellence across the globe.

Since 1901, BSI has been helping organizations improving, capturing best practice and shaping the standards of excellence in product specification, business process
and business potential.

BSI works with clients in all fields – ranging from some of the best-known global brands to government organizations and SMEs. BSI’s clients want to work with
someone who understands the challenges their business is facing and has the skill to recognize where excellence can be achieved.

80,000 Training 10,000 Standards Certification Product

Customers worldwide In 2015, we provided Industry experts ISO 9001 QMS which
started life at BSI in
100,000+ business
locations certified by BSI
certification
training to 112,000 dedicated to your
people worldwide success 1979 as BS 5750, is the globally. Our assessors 92% of the world’s top
world’s most successful score on average 25 global medical device
business standard 9.25/10 in our Client manufacturers trust BSI
Satisfaction Survey as their notified body

5
Which course is right for me?

Requirements and
1 Understand 2 3 Prove it’s working
Implementation
Introduction courses: Requirements and Internal Auditor courses:
Who should attend? Implementation courses: Who should attend?
Ideal for new starters or those needing Who should attend? Those tasked with conducting internal audits or
to gain a “refresher” Those responsible for implementing, monitoring their management systems performance
What will I learn? or have recently taken responsibility What will I learn?
An overview of your management system for a management system How to be better equipped to maintain
and the standard’s requirements What will I learn? compliance and how to manage and improve
The requirements of a standard in the risks to your management system
context of your company and how to take
the lead in planning implementation

BSI’s business improvement solutions can help you in the initial and implementation
stages of your journey by:
• Mapping out tasks, procedures and • Ongoing management
policies to consider when implementing and maintenance of your
a management system management system
• A single sharing portal allowing
usability across your organization

6
 All our courses are available in-house
Call at: +91 11 2692 9000 Email at: [email protected]

4 Personal Certification

Lead Auditor courses: Personal Certification Courses:

Who should attend? Get certified by choosing your industry/sector
Those tasked with conducting and leading Lead Implementer courses
management systems audits Maximize your personal certification in your
What will I learn? business by ensuring deep implementation of
Gain the ability and confidence to conduct systems using capacity building programme
and lead effective audits, and how to manage
audit teams and processes

BSI’s business improvement solutions will help you prepare for auditing and ongoing
maintenance of your management system by:
• Documenting internal inspections and • Providing an effective tool to manage
audits in one centralized hub non-conformities
• Reduced administration by automating
actions and tasks

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 Our Venues
We deliver five star learning at first class venues. These are selected especially to make sure you learn in the best
possible environment with great facilities, refreshments and quality accommodation. This way you can focus on
and maximize your learning experience. Also, any of our public courses can be tailored to your specific needs and
delivered at your premises, making it even more convenient for you.

99% of course delegates say they would recommend BSI. Here are some of their reasons for doing so:

Experience and Breadth of Training Delhi Bangalore Chandigarh

Brand Association Mumbai Cochin Trivandrum
Choice of Course Style
17 Locations Easy Booking
Kolkata
Hyderabad
Chennai
Coimbatore
Ludhiana
Bhubaneshwar
Quality Course Material
Pune Nashik Jamshedpur
Reputable Venues
Ahmedabad Madurai

Our Client Promise

At the BSI Training Academy, we will make sure you have an excellent learning experience that includes:
• An on-going relationship to ensure we understand and meet your continuing training needs
• A clear learning journey to embed the skills you need to develop and add value to your organization
• A best-in-class pre-course experience, including timely delivery of information
so you arrive at your training fully prepared and ready to learn
• A state-of-the-art training experience using accelerated learning techniques
with our expert tutors in convenient, enjoyable venues
• A recognized qualification to acknowledge your new expertise
• Opportunities to network with peers on the course and learn through shared experiences

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 Embed your learning You’re in control
Our aim is to do more than just deliver You can enhance the effectiveness of your training
the course – we want to embed programme by incorporating a real live audit with the
learning and ensure that your people assistance of your trainer – making the course more
gain long-term benefits from their relevant to you and your business, as well as helping you
training, so that you see the return in to avoid possible non-compliance at real audit stage, thus
your investment in your people saving you time and resources when fixing problems
Flexibility
BSI in-house training is as flexible and
adaptable as it is effective – ensuring that you
get the best possible learning experience and
retain business as usual efficiency
Exclusivity
Each in-house training session is
exclusive to your organization. You
can introduce company sensitive
or market competitive information
into sessions, without commercial “The in-house ISO 14001 Lead Auditor
compromise
Benefits training that BSI provided Barrick
Australia Pacific with was very
to you effective. The trainer was extremely
knowledgeable and did an excellent
job of engaging the participants
by balancing theory with practical
exercises and real-life examples. BSI
Made to measure was flexible and accommodating to
From large blue chip organizations to SME Barrick’s specific training requirements
businesses and every type of company in-between,
our customers have found that in-company which resulted in delivery of a high
training programmes offer them an exceptionally quality, cost effective session.”
effective, bespoke training solution. These courses
are designed based on the development needs of Allison Brown,
your workforce which will help retain and attract Cost savings
There are clear cost savings to be made Barrick (Australia Pacific) Limited
talent over the longer-term
– you save on travel, accommodation
expenses and employee’s time
9
Personal Certification Courses
ISO 27001:2013 CLIP ISO 22301:2012 CLIP
Certification Certification
Certified
By training with us you will gain an internationally recognized In this course, an expert instructor will use a step-by-
qualification that enables you to implement exceptional step approach to guide you through the implementation
information security management standards in your process. The requirements of ISO 22301 will be tackled

Professional. organization. In becoming a lead implementer you can also

set the highest standard of data protection tailored to your
organization. You will also take away sound knowledge of ISO
from an implementation perspective, and the areas that
organizations traditionally find tricky focused upon.

27001, the ISMS framework, how best to apply this. Duration: 4 Days Public
.

Duration: 5 Days Public

ISO 50001:2011 CLIP ISO 22000:2005 CLIP

Certification Certification
Using a stepwise approach, this five-day course provides This 5 day course provides insight into the fundamentals
ISO 27001, ISO 22301, ISO 22000, ISO 50001 guidance on how to implement an effective ISO 50001 of food safety requirements and its advantages. It
CLIP ( Certified Lead Implementer energy management system (EnMS). The course enables provides an insight into how food safety concepts can
organizations to establish the systems and processes help organization to understand the stake holders
Professional ) is a personal certification
necessary to improve energy performance, energy concern, and gain confidence about the quality and
programme focusing on providing in-depth efficiency, and help reduce energy consumption and costs. product safety.
implementation knowledge on various Work with our world-class energy trainers on our Certified
management systems. In this program Lead Implementer Professional Training Course to guide
Duration: 5 Days Public
we will help you develop your skills and your organisation to take a systematic approach towards
understanding of the practicalities involved achieving continual improvement in energy management.
when setting up a typical management .
system framework that conforms with the
standard. This includes learning how to set up Duration: 5 Days Public
policies, processes and procedures for your
respective management system. Did you We trained 113,000
know? delegates globally in 2015

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Personal Certification Courses
IATF 16949:2016 CAQP ISO 31000 / ISO 22301 CRisP
Certification Certification
Certified CAQP (Certified Automotive Quality professional) CRisP (Certified Risk Professional) is a personal certification
is a personal certification programme for programme focused on providing in-depth
Automotive Sector professionals focusing on implementation knowledge on ISO 31000 and ISO 22301

Professional. providing in-depth implementation knowledge on

Automotive quality management systems. In this
management systems. This course aims at equipping
professionals with the knowledge and skills essential to
build, operate and improve a risk management framework.
program we will facilitate you to develop your It provides in-depth practical guidance about the
skills and understand the practicalities involved principles, a structured approach to obtain measurable
when setting up a typical management system and repeatable results. The participants undergo numerous
framework that conforms with the standard. activities to demonstrate their learning of the concept and
This includes learning how to set up policies, these activities are facilitated by an experienced trainer
from relevant industry.
processes and procedures and effectively
deploy associated tools and techniques for your
Duration: 5 Days Public
respective management system.

Duration: 6 Days Public Prerequisites

ITF 16949:2016 / Quality Core Tools The course is aimed at personnel who have an
understanding of management systems, process based
Prerequisites approach and prior experience of working in a delivery or
There are no formal prerequisites for this course. However support function..
the person who has 1 year of experience in Automotive
Industry will be an added advantage..

• Online Directory of trained professional

will be maintained on BSI website.
What will • Delegate training kit & relevant case studies

ISO 31000 / ISO 22301

include in • BSI CAQP / CRisP life time certificate of
attending/passing the examination
program? • A Trophy will be issued to all successful participants
• Refreshments & Lunch

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Personal Certification Courses
Certified CHIP Professional Certified CPQP Professional
Course Course
Certified
This course focuses on how clinical pathways to treat the CPQP (Certified Pharmaceutical Quality Professional)
patients are developed and hence benefit patients and doctors, is an integrated personal certification program for
which lead to minimum stay in the hospital, no overlapping Pharmaceutical professional focused on in depth

Professional. of investigation, result oriented treatment and established

clinical parameters monitoring, evidenced based medicines,
taking care of nosocomial infections and proper disposal of
implementation knowledge and certification for
Pharmaceutical industry. In this program we will facilitate
you to develop your skills and understand the practicalities
biomedical waste. involved in preparing technical files as well operatons
By training with us you will gain an internationally recognized & quality. We prepare them to face the critical world of
qualification that enables you to implement the best pharma industry.
possible quality, occupational health, environment, NABH This course provides a comprehensive coverage of the
best lab practices (NABL) , storage of medical records in essentials for pharmaceutical industry. The course will also
your organization as well latest knowledge in medico legal cover introduction of regulatory compliance, risk analysis,
requirements pertaining to health care organizations. and techniques used for mitigating the risk applicable for
the pharmaceutical industry.
Duration: 5 Days Public
ISO/ 9001, 18001, 14001, 27001, 15189, Duration: 4 Days Public
13485 and Record Maintenance System

Certified CMDP Professional

Course
CMDP (Certified Medical Device Professional) is an
integrated personal certification programme for Medical
Device Professionals focused on providing indepth
implementation knowledge on product certification
for CE marking. In this program we will facilitate you
to develop your skills and understand the practicalities
CE Marking / Medical Devices / IVDs
involved in preparing the Technical File that conforms
to the requirements of Medical Device Directives. Did you We are serving 80,000
This includes introduction on Clinical Evaluation, Risk know? clients worldwide
Management, harmonised standards applicable for
Medical Device Directive (93/42/EEC) & In-vitro Diagnostic
Device Directive (98/79/EEC) and effective submission
of Technical File for CE Marking the Medical Devices and
IVDs.

Duration: 5 Days Public

CE Marking / Medical Devices / IVDs

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Performance | Risk | Sustainability
Introduction to: Six Sigma Six Sigma Yellow Belt
This introductory course provides a concise overview for The course aims to provide delegates with an understanding
executives and senior managers who evaluate operational of the fundamentals of Six Sigma so that they can

Six Sigma and transactional performance & establish how your own Six
Sigma framework will bring business benefits and help to gain
the necessary skills.
contribute to Green Belt projects and know how to apply
basis tools within a DMAIC or Problem Solving process on
a routine basis.

Certification. Duration: 1 Day In-house/Public Duration: 4 Days Public

Lean Six Sigma

BSI Lean Six Sigma Certification is an
Six Sigma Green Belt Lean Practitioner
Six Sigma Green Belt participants receive an introduction For senior managers wanting a more in-depth
opportunity to prove that the skills you
to the tools and methods that are necessary to understanding of Lean methodologies. Our four-day
have developed through your training, your successfully participate in Problem Solving and DMAIC course teaches you how to evaluate organizational
examination and the successful completion improvement projects in a manufacturing or transactional readiness, identify potential benefits, prepare a business
of a project(s) are rewarded through a environment. These tools will be introduced by a mix of case and plan an effective deployment strategy.
qualification that will be recognised globally. up-front teaching, and group exercises to ensure learning
BSI certification provides the confidence and knowledge retention. Training material is supplied in
Duration: 4 Days In-house/Public
that existing and prospective employees hard copy format for delegate use.
have achieved a defined and tested level
of expertise in the use of Lean Six Sigma. Duration: 5 Days In-house/Public
The following pages provide additional
information to help you understand the
commitment and preparation that will be Six Sigma Black Belt All BSI
required. The Black Belt learning enables delegates to run multi- courses are
function projects and to coach and mentor Green Belts available in-
in their organization. It provides a thorough exposure to company
the tools and methods necessary to lead Lean DMAIC
improvement projects.
Duration: 15 Days ( 3 Modules) Public Through our SIX SIGMA courses BSI
provides a comprehensive approach
to growth by empowering people
through continual development and
by harnessing skills that can give your
business greater productivity in the
long-term.

13
Performance | Risk | Sustainability
Introduction to: ISO 9001:2015 ISO 9001:2015 Requirements
Understand the benefits ISO 9001 can bring to your Our training experts help you understand the requirements
organization and how you can use it to cut costs, boost of ISO 9001 and how to implement a system that can help

Quality efficiency and stay ahead of the competition.

Duration: 1 Day In-house/Public

you enhance your operational performance.

Duration: 1 Day In-house/Public

Management.
ISO 9001:2015 Senior ISO 9001:2015 Internal Auditor
ISO 9001
Management Briefing Understand the requirements of ISO 9001 and then learn
Our ISO 9001 quality management training This executive session highlights the benefits of an the skills to plan and execute internal audits. We’ll take you
is designed for organizations of all sizes and effective QMS and introduces you to the key requirements from novice to expert quickly, using practical role playing
sectors. Our courses will help you continually of ISO 9001:2015. Through this, you’ll gain a better and group workshops to guide you through the standard
monitor and manage the quality of your understanding of both your organization’s obligations and the entire audit process.
performance across all operations. and your personal responsibilities. Upon completion, you
will be able to develop action plans for implementing key Duration: 2 Days In-house/Public
You’ll learn how to achieve and benchmark leadership activities.
consistent output by improving
infrastructure, performance, work
Duration: Half-Day In-house only
environment and objectives. By embedding
ISO 9001 you’ll drive positive customer
experiences by achieving consistency in your
quality of service.
ISO 9001:2015 Lead Auditor
Our expert trainers will guide you through
ISO 9001 in detail and you’ll learn what it
takes to plan, conduct and report on an
audit. Become confident in managing teams
of auditors when conducting internal and
third party audits.
IRCA Ref. Course No. (A17955)

Duration: 5Days Public

Did you We have published 37,384

know? standards

14
Performance | Risk | Sustainability
Introduction to: IATF 16949:2016 IATF 16949:2016 Internal Auditor
This introduction course provides delegates with an This two-day training programme is delivered by faculty
overview of the principles behind the quality management of with extensive automotive background and time-tested

Automotive. automotive in the workplace and the requirements of IATF

16949:2016 standard.
auditing skills. This programme is designed so that IATF
16949:2016 internal auditor(s) thoroughly understand their
role and acquire the learning needed to perform effective
Duration: 1 Day In-house/Public audits in their respective organizations.

Duration: 2 Days Public

IATF 16949:2016
The global automotive industry demands
Quality Core Tools
world class levels of product quality, Awareness & Implementation
productivity and competitiveness as well Awareness and Implementation of Quality Core tools IATF 16949:2016 CAQP
as continual improvement. To achieve this training provides the understanding of the Core tools
goal many vehicle manufacturers insist (APQP/ PPAP, SPC, MSA, FMEA). The participants will learn Certification
that suppliers are certified to the quality the core tools concepts, application and the relationship CAQP (Certified
management standard for suppliers to of the tools with IATF 16949:2016 standard requirement. Automotive Quality
the automotive sector, known as IATF professional) is a
16949:2016. Duration: 2 Days In-house/Public personal certification
programme for
Automotive Sector professionals focused on
7 QC Tools providing in-depth implementation knowledge
The 7 QC tools are fundamental for Continual
on automotive quality management systems.
Improvement. This course will show the participants the In this program we will facilitate you to develop
basics of teamwork and problem solving and how the 7 your skills and understand the practicalities
QC Tools are used in problem solving. The tools help to involved in setting up a typical management
develop and sustain a strong customer focus and improve system framework that conforms with the
all processes by identifying rejects, determining causes, standard. This includes learning of skills on how
suggesting improvements, and establishing traceability of to set up policies, processes and procedures
each process.
and effectively deploy associated tools and
techniques for your respective management
Duration: 2 Days In-house/Public system.

Duration: 6 Days In-house/Public

18 15
Performance | Risk | Sustainability
Fundamentals of ISO 55001 ISO 55001 Requirements
This interactive course starts with an overview of asset The effective management of assets is becoming
management, what it is and what it can do for an increasingly important to organizations and their

Asset organization. It shares the latest thinking, processes,

methods and tools in joined up management of any type
of asset.
interested parties. This comprehensive one day course
explores in depth the organizational implications of the
international standard for Asset Management, ISO 55001.

Management. Duration: 2 Days In-house/Public

The aim of this course is to explain the main requirements
of ISO 55001 and its organizational benefits.

Duration: 1 Day In-house/Public

ISO 55001
If your organization has multiple assets at the Key Elements of Auditing
heart of your business, you’ll know that an ISO 55001
efficient asset management strategy, should This course provides key guidance and practical
contribute to better operating results, experience in planning, executing, and reporting “The training is an absolute
performance and ultimately improve your management system audits of asset management. This necessity and well worth the
bottom line. innovative, one day course provides a solid foundation time and money. Having auditors
in key aspects of the audit process. Delegates are
taken through a structured programme that includes a also deliver the training means
ISO 55001 provides clear guidance on building balance of theory and practice using a combination of you don’t just understand the
an asset management system that brings collaborative learning and practical activities.
strategy and day-to-day action together,
mechanics of the standards, you
allowing you to run a more efficient business. get an insight into interpretation of
Duration: 1 Day In-house/Public
the standards, making it easier to
apply them to your organization.”
Kai Zauner-De Ville, External
Accreditation Project Officer
Centacare South West NSW

Why 99.5% of our delegates

train with would recommend us
BSI?

16
Performance | Risk | Sustainability
ISO/IEC 20000-1 Introduction ISO/IEC 20000-1 Implementation
Training Training
Service This course is aimed at all levels within an organization
who need an understanding of ISO/IEC 20000:2011
Parts 1 & 2 and the certification process.
This practical three-day course provides key guidance to
organizations that plan to improve the quality and cost
effectiveness of their IT service delivery by implementing an

Management Duration: 1 Day In-house/Public

IT service management system based on ISO/IEC 20000-
1:2011.

Duration: 3 Days In-house/Public

ISO/IEC 20000-1
IT Service Management gives your company
a global competitive edge and with an ISO
20000 certified IT framework in place, you
ISO/IEC 20000-1 Internal Auditor ISO/IEC 20000-1 Lead Auditor
can be confident in cutting costs, improving Training Training
efficiency and meeting your business During the training, you will develop your auditing This Lead Auditor Course provides you with
targets skill by taking part in practical exercises, role-playing the knowledge and skill to conduct and
activities and group workshops. You will also learn how lead effective internal and external ITSMS
to customize the internal audit framework to suit your audits that comply with the requirements
organization, and that you can integrate ISO 2000-1:2011 of ISO/IEC 20000-1:2011 and “Guidelines
audits with other management systems, such as ISO for Quality and/or Environmental Management Systems
9001:2008. Auditing”.
IRCA Ref. Course No. (A17452)

Duration: 2 Days In-house/Public Duration: 5 Days Public

Customer satisfaction is at the forefront of

efficient IT service management, business
continuity is fundamental to the success of
Did you any business reliant on IT services. Take our
know? IT Service Management Training Courses to
achieve best practice and overall business
continuity.

18 17
Performance | Risk | Sustainability
Introduction to: ISO 13485 ISO 13485: Clause by Clause
Compare ISO 13485, its requirements to ISO 9001 and This two day course has been designed to provide an
the Food and Drug Administration’s Quality System in depth understanding of ISO 13485. On completion

Medical Regulation. Find ways you can increase efficiency and

cost savings through quality management, while
understanding how you can better meet customer and
of this training, participants will be able to apply their
knowledge to the development of a ISO 13485 compliant
quality management system and help maintain ongoing

Devices. regulatory requirements.

Duration: 1 Day In-house/Public
certification of their organization.

Duration: 2 Days In-house/Public

ISO 13485 & CE marking Implementing: ISO 13485

Our ISO 13485 quality management training Gain an introduction to the concepts needed to Lead Auditor: ISO 13485
will help you to demonstrate your ability to understand, develop, and implement a quality management
Review ISO 13485 and build on the
system as outlines in ISO 13485. Work with our training
provide medical devices and related services experts to gain the skills to lead processes, develop policies
principles of process auditing in
that consistently meet customer requirements accordance with quality management
and measure your progress towards ISO 13485 compliance
and regulatory requirements. system standards. Work with our training
while achieving and maintaining best practice quality
experts to understand the entire audit
Our CE marking courses will give you solid management and gaining customer confidence.
process at the lead level from planning, to managing and
understanding of the medical devices regulatory Duration: 2 Days In-house/Public reporting on audit results. Learn about the concepts of
requirements and directives to help you sell your risk management (ISO 14971) and its integration with the
products within the EU. audit approach.
Internal Auditor: ISO 13485 IRCA Ref. Course No. (A17579)

Learn more about the responsibilities of an ISO 13485 Duration: 5 Days Public
auditor and how your business can maintain compliance,
and get the most out of your certification. The course
covers the entire audit process, giving you the skills to
effectively plan, prepare and conduct an audit, and the Introduction to: CE Marking
confidence to report on audit results and lead corrective Gain an introduction to the Medical Device Directives
follow up actions. (MDD, AIMDD, IVDD) and understand their background and
key features. On completion of this course you’ll be able
Duration: 2 Days In-house/Public to make informed decisions on meeting the requirements
of medical device directives, identify the steps required
Medical Devices CE Marking to reduce the risks in the regulatory process and bring
products to the EU market much quicker.
Become confident in understanding the legal and
operational aspects of European regulatory and standards
principles to ensure your devices quickly meet safety Duration: 1 Day In-house/Public
quality standards. Learn how to identify risks and report
product changes to ensure the quality and safety of your
products.

18 Duration: 3 Days In-house/Public

Performance | Risk | Sustainability
AS 9100 Aerospace (Rev. C) AS 9100 Aerospace (Rev. C)
Implementing Training Internal Auditor Training
Aerospace Ensure quality and reliability are at the core of your business
with our AS9100 Implementation Training Course. Put in place
effective quality management systems and achieve industry
Don’t let standards slip – take the lead in maintaining quality
management systems with our Internal Auditing to AS9100
revision C training course and ensure your business is

Management. recognition as a trusted supplier.

Duration: 2 Days In-house/Public

recognised as a trusted supplier.

Duration: 2 Days In-house/Public

AS 9100 Series
It is imperative that your products are
fit for purpose and your services and
operations meet the many regulatory
demands of the Aerospace industry. You
can learn how to implement effective
management systems and put auditing
processes in place. Our training will
provide you with a platform for continual
improvement.

18 19
Performance | Risk | Sustainability
PAS 99 Introduction Training PAS 99 Implementation Training
This introduction course provides delegates with an The business challenge today is to manage activities
overview of the principles behind the Integrated more holistically rather than the traditional approach

Integrated management system in the workplace and the

requirements of PAS 99 standard.
of having ISO 9001, ISO 14001, BS OHSAS 18001 and
other management systems as peripheral arrangements.
The implementation training is a practical 3 days course

Management. Duration: 1 Day In-house/Public

provides guidance on implementing an IMS using PAS 99
standard.

Duration: 3 Days In-house/Public

PAS 99
PAS 99 Internal Auditor Training
PAS 99 helps you to achieve the unity.
Integrated audits of management systems will have both
The PAS (Publicly Available Specification) is common elements having similar requirements and system IMS Internal Auditor Training
a way for organizations that already have a specific elements having unique requirements, which need
specific skills. This program shall develop your skills for the ISO 9001 + ISO 27001 + ISO/IEC 20000
combination of formal management system The course aims to provide guidance and practical
standards (such as ISO 9001, ISO 14001, OHSAS same. This three days program shall enhance your skills in
integrated audits. experience in planning, executing, and reporting
18001, ISO 27001 & ISO 20000) to create the Integrated Audits, on quality, Information security and
framework for integrating these within a single Duration: 3 Days In-house/Public IT service management standards AT ONE TIME, in every
system. audit lifecycle.

Duration: 3 Days In-house/Public

A typical Integrated Management System might include:

ISO 9001 Quality Management System

ISO 14001 Environmental Management System This list is not finite and the range of
standards incorporated into the integrated
BS OHSAS 18001 Occupational Health and Safety
management system may vary for more
ISO/IEC 27001 Information Security Management information, please contact us at info.in@
ISO 22000 Food Safety Management bsigroup.com
ISO/IEC 20000 IT Service Management

20
Performance | Risk | Sustainability
TL 9000 Telecom Quality TL 9000 Telecom Quality
Management Requirements Management Measurements
Training Training
Telecom BSI’s “TL 9000 Requirements ® 5.5)” course is intended for
professionals in Telecom Domain, be it Hardware, Software
BSI’s “TL 9000 Measurements (R 5.0)” course is intended for
professionals in Telecom Domain, be it Hardware, Software
Management. or Services, and aims to build their knowledge of TL9000
Requirements as per R5.5 Version of the Standard.
or Services, and aims to build their knowledge of TL9000
Measurements as per R5.0 Version of the Standard.

TL 9000 Duration: 2 Days Public Duration: 2 Days Public

BSI’s “TL 9000 Requirements (R 5.5)”
course is intended for quality professionals
in Telecom Domain, be it Hardware,
TL 9000 Telecom Quality TL 9000 Telecom Quality
Software or Services, and aims to build Management Internal Auditor Management Systems Lead
their knowledge of TL9000 Requirements Training Auditor Course - QuEST Forum
as per R5.0 Version of the Standard. BSI’s “TL 9000 Internal Auditor” course is intended for Accredited
professionals in Telecom Domain, be it Hardware, Software or
This five-day intensive course on
Services, and aims to build their knowledge of TL9000 and
systems auditing equips participants
to enable them to evaluate the effectiveness of the quality
to lead, plan, manage and implement
management system in their organization.
an effective audit of a TL 9000
management system.
Duration: 3 Days In-house
Duration: 5 Days Public

TL 9000 Telecom Quality

Management MR Training
Benchmarking for the Telecom Company’s
BSI’s “TL 9000 MR Course” is intended for professionals performance:
in Telecom Domain, be it Hardware, Software or Services, Telecom TL 9000 MR Course gives you a
and aims to prepare Individuals for performing the duties global competitive edge and with TL 9000
of Management Representative in a TL9000 Certified or certified quality framework in place.
Implemented Company.

Duration: 1 Day In-house

18 21
Performance | Risk | Sustainability
Customer Satisfaction/
Complaints
Complaint Handling Management System
Implementation Course
Management. Our course will give delegates the skills and knowledge to
discuss and implement a management system based on
the requirements of ISO 10002:2004 standard and
comprises formal classroom sessions and student
ISO 10002:2004 participation.
Manage customer complaints effectively
and you’ll have more chance of meeting their Duration: 1 Day In-house/Public
expectations as well. And you can quickly turn
customer complaints into customer satisfaction
instead – especially when you view complaints
as an opportunity to improve what you do
and how you do it. ISO 10002 can help you
to achieve this whatever the size or nature
of your business. The customer complaints
management system is a basic but essential
requirement for any business – especially
businesses that want to become and remain
successful.
Why Businesses are 2.5 x more
training likely to fail if they don’t
with BSI? train their staff*

22
Performance | Risk | Sustainability
Introduction to: ISO 22301 Internal Auditor: ISO 22301
Learn the key concepts of business continuity, understand Learn how to conduct an internal audit of your Business
the main benefits of a Business Continuity Management Continuity Management System to the requirements of

Business System (BCMS), and gain an overview of the requirements

of ISO 22301.
ISO 22301. Establish the effectiveness of your system
and gain valuable insight into the operations of your
organization.

Continuity. Duration: 1 Day In-house only

The course covers every part of the audit, giving you and
your team the skills to plan, conduct and report on an
audit, and the confidence to maintain certification.
ISO 22301
Implementing: ISO 22301 Duration: 2 Days In-house/Public
Our ISO 22301 business continuity
management training will help you prepare Using a step-by-step process, this comprehensive course
your business for the most challenging helps delegates understand the requirements of ISO
22301. It covers the fundamental disciplines needed and
circumstances.
the methods that should be applied when implementing
Lead Auditor: ISO 22301
You’ll learn how to put in place the necessary Business Continuity Management Systems. Learn how to lead a team to prepare for
framework to protect critical business functions and conduct an independent audit of a
from the threats most likely to impact your Duration: 2 Days In-house/Public Business Continuity Management System
to the requirements of ISO 22301.
organization, including damage to your
Our IRCA certified course will give you the
premises, extreme weather conditions and IT confidence to plan and lead the entire audit process. Our
system failure. trainers are the best in the business and can help you
ISO 22301 Lead Implementer understand how to get the most out of your system.
Bring best-practice risk management to your organization IRCA Ref. Course No. (A17456)
with our ISO 22301 Lead Implementer training
course. Learn how to establish a Business Continuity
Duration: 5 Days Public only
Management System (BCMS) within your organization
and clarify roles and responsibilities during disruption.
Certified CLIP Professional
Duration: 5 Days In-house/Public CLIP (Certified Lead Implementer Professional) is a
personal certification programme focusing on providing
in-depth implementation knowledge on ISO 22301
Business Continuity Management Systems. In this
program we will help you develop your skills and
understanding of the practicalities involved when setting
up a Business continuity management system framework
that conforms with ISO 22301.
Duration: 5 Days In-house/Public

18 23
Performance | Risk | Sustainability
Introduction to: ISO 27001 Internal Auditor: ISO 27001
Information security is critically important to both you Just as important lack of security has the potential to
and your customers. BSI has developed a comprehensive impact upon revenues. The highly specialized skills and

Information one-day non-residential course that explores in depth all

of the business implications of the International Standard
for Information Security Management.
practical knowledge needed to assess an organizations
capability in managing all aspects of information security
is one that can be learnt.

Security. Duration: 1 Day In-house only

Duration: 2 Days In-house/Public

ISO/IEC 27001
Threats to valuable customer data and business Implementing: ISO 27001
Using a step-by-step process, this comprehensive course
Lead Auditor: ISO 27001
information are now more prevalent than ever.
helps delegates understand the requirements of ISO/IEC This five-day intensive course trains
With our information security management
27001. It covers the fundamental disciplines needed and ISMS auditors to lead, plan, manage and
training you’ll gain confidence in the protection of implement an Audit. It also empowers
the methods that should be applied when implementing
your company’s data. You’ll learn how to measure Information Security Management Systems. them to give practical help and information
and reduce information security risks, and to those who are working towards
understand the principles of setting up your own Duration: 2 Days In-house/Public certification and also provides the knowledge and skill
information security management systems to required to carry out 2nd party auditing (suppliers and
deliver customer confidence and reduce you subcontractors).
IRCA Ref. Course No. (A17287)
exposure to the implications of breaches.
ISO 22301 Lead Implementer Duration: 5 Days Public
By training with us you will gain an internationally
recognized qualification that enables you to implement
exceptional information security management in your Certified CLIP Professional
organization. In becoming a lead implementer you can
also set the highest standard of data protection tailored CLIP (Certified Lead
to your organization. You will also take away sound Implementer Professional) is
knowledge of ISO 27001, the ISMS framework, how best a personal certification
to apply this. programme focused on
providing in-depth
Duration: 5 Days In-house/Public implementation knowledge
on ISO 27001 Information Security Management Systems.
In this program we will help you to develop your skills and
understand the practicalities involved in setting up an
Information security management system framework that
conforms with ISO/IEC 27001:2013.

Duration: 5 Days Public

24
 Introduction to the Cloud,
Personal
Performance | Risk | Sustainability

Security and STAR Certification

Cloud
This one day course will provide an insight into the
fundamentals of cloud computing, it’s advantages and
disadvantages, whilst providing an insight into how the
Information.
Security. CSA STAR certification model will work and how it can
help you to decide if you wish to outsource your services
to the cloud.
BS 10012
BS 10012 is a British legal standard created to
maintain the privacy of all sensitive personal
STAR Certification Duration: 1 Day In-house only information held by companies. It outlines how and
Cloud computing is growing rapidly, and as more when you may or may not use data and gives
and more organizations use cloud services, guidance on communicating with customers about
there is increasing pressure on Cloud Service Auditing Cloud Security for STAR their information.
Providers (CSPs) to demonstrate that they can
be trusted to keep user information and data
Certification
safe. By achieving STAR certification, CSPs can Learn how to audit a cloud service provider’s Lead Auditor to: BS 10012
cloud security, assessing compliance with the Cloud
show that they comply with the fundamental This five-day intensive course prepares delegates for the
Security Alliance (CSA) Cloud Control Matrix (CCM) and qualification process for BS 10012 trains them to plan,
security principles outlined in the Cloud Security determining a maturity level for their security controls.
Alliance’s Cloud Control Matrix (CCM) – and manage and implement the audit. It also empowers them
Duration: 2 Days In-house/Public to give practical help and information to those who are
importantly for reassuring users – that this has
working towards certification and also provides the
been independently assessed. knowledge and skill required to carry out 2nd party
auditing (suppliers and subcontractors).

Duration: 5 Days In-house/Public

64% of organizations
believe the cloud provider
Did you has primary responsibility
know? for protecting data.
Source: Thales & Ponemon
Institute Study 2012

18 25
Performance | Risk | Sustainability
Introduction to: ISO 31000 BRISKTM Workshop
This one day course on understanding risk management Business Risk Assessment - Workshop
will provide the foundation you need to start managing Businesses all over the world have priorities based on

Risk your organization’s risks effectively. After completion of

this course, you will be able to describe the fundamentals,
key principles and application of risk management to your
their own position compared with the market. Attention
is normally focused onto the areas that the company
perceives to have a higher business risk. There is a danger

Management. organization.
Duration: 1 Day In-house only
of not realising which are the greatest risks and which of
them must be focused upon by the organizations. In order
to improve business decision making, Risk Management
today is rapidly gaining acceptance and is helping
ISO 31000
organizations manage their businesses better.
Risk management is the identification, This workshop is a facilitation of an organization’s
assessment and prioritization of risks (defined in
Implementing: ISO 31000 executive team who contribute their own experiences,
ISO 31000 as the effect of uncertainty on BSI’s Implementation ISO 31000 course provides ideas and thoughts to determine business risks and
participants the understanding of risk management identify through a rating process those that the
objectives, whether positive or negative) followed
concepts with practical tools and methods of organization needs to prioritize and manage in order to
by coordinated and economical application of implementing risk management. This implementation run a successful, well managed and controlled business.
resources to minimize, monitor, and control the course is based on industry best practice of risk
probability and/or impact of unfortunate events management as elaborated in ISO 31000: 2009. Duration: 1 Day In-house only
or to maximize the realization of opportunities.
Duration: 2 Days In-house/Public
The workshop covers:
• Identify the business risks related
to organization’s objectives
Certified Risk Professional (CRisP) • Evaluation of risk factors
CRisP (Certified Risk • Evaluation of Controls on identified risks
Professional) is a personal • Comparing strength of controls with
certification programme regard to risk and vulnerability
focused on providing in-depth Benefits:
implementation knowledge • Holistic risk based management
on ISO 31000 and ISO 22301 management systems. This • Systematic risk treatment by “Terminating, Testing,
course aims at equipping professionals with the knowledge • Transferring or Tolerating” the risk
and skills essential to build, operate and improve a risk • Setting best practice for managing the business
management framework. It provides in-depth practical
guidance about the principles, a structured approach to
obtain measurable and repeatable results. The participants
undergo numerous activities to demonstrate their learning BRISK workshop is also
of the concept and these activities are facilitated by an BRISKTM available for information
experienced trainer from relevant industry. security risk assessment

Duration: 5 Days Public

26
Performance | Risk | Sustainability
Introduction to ISO 45001:2018 Construction Safety Training
This introduction course provides delegates with an This “Construction Safety” course provides attendees
overview of the principles behind the management with the techniques to undertake structured approach

Occupational of health and safety in the workplace and the

requirements of ISO 45001:2018.
for carrying out Construction Safety referencing the
requirements of BS OHSAS 18001:2007. The three-
day course is structured to provide delegates with

Health & Safety. Duration: 1 Day In-house only information regarding the skills and techniques to
implement and report Construction Safety with respect to
Occupational Health & Safety Management.
BS OHSAS 18001/ ISO 45001
Internal Auditor to ISO 45001 Duration: 3 Days In-house/Public
Our OH&S management system training will help Learn how to conduct effective audits of the ISO 45001:
you understand the principles of setting up a 2018 Management Systems for those who have a good
robust framework to manage all your health and
safety needs, whatever the size and nature of
understanding of health and safety.
Behavior Based Safety Training
your business. Duration: 2 Days In-house/Public This “Behaviour Based Safety” course provides attendees
with the techniques to undertake structured approach for
effective implementation of behaviour based safety. The
two-day course is structured to provide delegates with
information regarding the skills and techniques to plan
and implement behaviour based safety to improve OH&S
ISO 45001 Implementing Changes performance.
Using a step-by-step process, this comprehensive course
helps delegates understand the requirements of ISO 45001: Duration: 2 Days In-house/Public
2018. It covers all the fundamental disciplines
needed and the methods that should be applied when
implementing Occupational Health & Safety Management
Systems. ISO 45001 Lead Auditor Training
Learn how to plan, conduct and lead
Duration:  Days In-house/Public effective audits based on ISO 45001
to ensure best practice and compliance
with health and safety legislation. This
targeted training is built around the
requirements of ISO 45001:2018 to help you gain
and maintain certification.
• Help your organization IRCA Ref. Course No. (A17036)
The new comply with legislation
Duration: 5 Days
• Improve productivity by
ISO 45001 improving work conditions
standard will • Reduce the risk, cost
and impact of workplace
help incidents or accidents

27
Performance | Risk | Sustainability
Introduction to ISO 22000 Implementation to ISO 22000
This one-day course will introduce you to this food safety BSI’s “Implementing a Food Safety Management System
management system standard and provides an excellent Based on ISO 22000:2005” two-day course has been

HACCP & Food foundation to the more detailed two-day implementing

and auditing course.
designed to provide participants with the knowledge and
process steps to enable them to effectively implement
a food safety management system in line with the

Safety. Duration: 1 Day In-house only requirements for ISO 22000:2005 standard.

Duration: 2 Days In-house/Public

ISO 22000/ HACCP/ FSSC 22000 Internal Auditor to ISO 22000
Organizations involved in the food supply This two-day course will enable you to interpret the
chain are responsible for sourcing and requirements of this food safety standard so that you
Certified CLIP Professional
delivering safe food to the highest quality. can implement the requirements when you return to your Certified Lead Implementer
From understanding the principles and organization. This course will also give you the skills and Professional for Food
application of HACCP to implementing techniques to measure the effectiveness of your food Safety Management
effective internal audit processes, we’ll help safety management system through audit. System aims to assure
you meet customer requirements and ensure the authenticity of food
your food products are in line with global food Duration: 2 Days In-house/Public by minimizing the chance
safety best practice. of a food borne illness through risk assessment of your
organization, supply chain, process and product. In
preparation for this, BSI decided to develop this course
HACCP Plan and Implementation and to cater the demands of the food safety professional.
This three-day course has been designed to provide This 5 day course provides insight into the fundamentals
participants/students with the knowledge and process of food safety requirements and its advantages.
steps to enable them to effectively implement a HACCP
system in line with the requirement and guidelines of Duration: 5 Days Public
HACCP principles. The course introduces the concepts
needed to understand, develop, and implement a food
safety management system based on HACCP.
ISO 22000 Lead Auditor Training
Duration: 3 Days In-house/Public The Provide knowledge and skills required to perform
first, second and third party audits of food safety
management systems (FSMS) against ISO 22000, in
accordance with ISO 19011 (and ISO 22003 including
• Help your organization ISO/IEC 17021, as applicable).
The new comply with legislation
• Improve productivity by
ISO 45001 improving work conditions Duration: 5 Days Public
standard will • Reduce the risk, cost
and impact of workplace
help incidents or accidents

28
Performance | Risk | Sustainability
Introduction to BS ISO 39001 Lead Auditor to BS ISO 39001
This course will introduce the key concepts of Road Traffic This course will develop the knowledge and skills
Safety, explain the benefits of an RTSMS, and outline the required to undertake an audit of an RTSMS as a lead

Road Traffic requirements of ISO 39001. It is applicable to public and

private organizations that interact with the road traffic
system.
auditor; emphasizing independent auditing principles and
practices. Using practical exercises, group activities and
classroom discussions, an experienced instructor will

Safety. Duration: 1 Day In-house only

guide you through the entire audit process, including the
principles and practice of auditing and their application in
the auditing of ISO 39001 RTSMS.
BS ISO 39001
Road Traffic Safety Management System Internal Auditor to BS ISO 39001 Duration: 5 Days Public
(RTSMS), based on ISO 39001, can provide your
This course will develop the knowledge and skills required
organization with an international best-practice to undertake a thorough audit of your RTSMS. Using
framework for identifying and managing road practical exercises, group activities and class discussions,
safety risks. an experienced instructor will guide you through the
principles and practice of auditing and their application in
the auditing of Road Traffic Safety Management System.

Duration: 2 Days In-house/Public

Implementation to BS ISO 39001

This 2 day course an experienced instructor will guide you
through an implementation of an effective RTSMS, using
a combination of practical exercises, group activities and
class discussions.

Duration: 2 Days In-house/Public

The world’s first

BS ISO Road Traffic Safety
39001:2012 Management
Standard

29
Performance | Risk | Sustainability
Senior Management Briefing Understanding Bribery & Effective
Executive ½ day briefing session providing an overview Due Diligence
of the value of an Anti-Bribery Management System

Anti Bribery
Learn about the nature and impact of bribery, its harm,
to the top management team and why one should be
the risk it poses to organizations and the methods used
implemented in an organisation.
to identify risk through an effective assessment.

Management. Duration: 1/2 Day In-house only

Duration: 2 Days In-house/Public

ISO 37001:2016
ISO 37001:2016provides an anti-bribery Introduction to ISO 37001:2016 Implementation to ISO 37001:2016
management system for organizations all over
Learn the concepts of anti-bribery including the key Learn how to implement an effective Anti-bribery
the world. It provides a way to meet the
requirements and context of ISO 37001:2016 and understand Management System (ABMS) with practical exercises,
requirements of legislation such as the UK
the benefits of an Anti-bribery Management System group activities and class discussions.
Anti-Bribery Act, etc. Whatever your location,
(ABMS).
Anti-bribery legislation is getting tougher and
anti-bribery management is increasingly Duration: 2 Days In-house/Public
becoming business requirement. Duration: 1 Day In-house only

ISO 37001:2016 Lead Auditor Training

Internal Auditor to ISO 37001:2016 Learn the knowledge and skills required to lead an audit
This innovative, two-day course provides a solid system assessment of an ABMS; with the emphasis
foundation in all aspects of the audit process. Stage on developing your ability to conduct second party
by stage delegates are taken through a structured assessments of suppliers and subcontractors.
programme that includes a balance of theory and
practice. Using a combination of collaborative learning, Duration: 5 Days Public
and many practical activities, delegates will gain an
understanding of the key activities for auditing.

Duration: 2 Days In-house/Public

Demonstrate your
BS 10500 commitment to
Anti-Bribery
Anti-Bribery
Management
Management

30
Performance | Risk | Sustainability
Introduction to ISO 14001:2015 Implementation to ISO
Discover the key features and benefits of Environmental 14001:2015
Management Systems and how it can help your business.

Environmental
Gain the required skills to conduct a base-line review of
Duration: 1 Day In-house only your organization’s current position and implement the
key principles of ISO 14001:2015. Using a step-by-step

Management. Internal Auditor to ISO

approach, you’ll learn how to develop an implementation
plan, create necessary documentation, monitor your EMS
and achieve continual environmental improvement.
14001:2015
ISO 14001 This course develops the necessary skills to assess and Duration: 1 Day In-house/Public
Our ISO 14001 management systems training report on the conformance and implementation of
puts environmental best practice at the heart processes based on ISO 14001:2015. You’ll learn how to
of your operations. It enables your business to initiate an audit, prepare and conduct audit activities,
grow and succeed while reducing its impact compile and distribute audit reports and complete follow- IRCA Certified ISO 14001:2015
on the environment. up activities. Auditor Transition
You will learn how to meet the latest Duration: 2 Days In-house/Public This course is ideal for existing auditors, as not only will you
Environmental Management Systems (EMS) learn about the new ISO high level structure and the key
policy requirements and benefit from a differences between ISO 14001:2004 and ISO 14001:2015,
structured approach to achieving but you’ll also get a chance to practice auditing to the main
environmental objectives. Implementing changes to ISO changes in ISO 14001:2015.
14001:2015
Are you involved in transitioning an Environmental Duration: 2 Days Public
Management System (EMS) to ISO 14001:2015? If so, this
training combines the 1-day ‘ISO 14001:2015 Transition’
course with an extra day of implementation activities. You’ll
learn how ISO 14001:2015 is different to ISO 14001:2004 IRCA Certified ISO 14001:2015
and discover proven ways to effectively tackle the transition. Lead Auditor
Duration: 2 Days In-house/Public Over 5 days, you’ll gain the knowledge
and skills required to undertake and lead
a successful environmental management
systems audit. Learn to describe the purpose
of an ISO 14001:2015 EMS audit and how
to satisfy third-party certification. You’ll acquire the skills
to plan, conduct, report and follow-up an EMS audit that
establishes conformity and enhances environmental
performance. IRCA Ref. Course No. (A17714)

Duration: 5 Days Public

32 31
Performance | Risk | Sustainability
Introduction to ISO 50001 Lead Auditor to ISO 50001
This one day workshop provides a general overview of the The course explains the principles and
concepts, requirements and benefits to using an energy practices of independent auditing for an

Energy management system based on ISO 50001. EnMS, and guides participants through
the entire audit process from managing
an audit program to reporting on audit

Management.
Duration: 1 Day In-house only
results.
IRCA Ref. Course No. (A17583)

Duration: 5 Days Public

ISO 50001 Internal Auditor to ISO 50001
Our ISO 50001 Energy Management Systems Becoming an internal auditor will help you review and
(EMS) training will help you understand how improve an EnMS. During this two-day course, you’ll be Awareness cum Internal Auditor
guided through the elements of an energy management
to use, develop and manage policies and
internal audit based on ISO 50001 standard. to ISO 50001
procedures to improve your energy efficiency,
BSI’s “Energy Management System Internal Auditor”
achieve targets, and reduce costs. Duration: 2 Days In-house/Public course provides participants with the skill set to evaluate,
monitor and improve the effectiveness of an energy
We can help you create awareness and embed a management system (EnMS) in their organization.
culture of best practice when managing energy Students will learn how an effective EnMS can help their
across your organization, allowing you to reduce Introduction & Implementation to organization improve energy efficiency, reduce costs, and
lower greenhouse gas emissions.
your impact on the environment..
ISO 50001
This 3-day course introduces Energy management system Duration: 3 Days Public
and provides guidance on how to implement an ISO
50001 energy management system (EnMS). The course
enables organizations to understand, establish systems
and processes necessary to improve energy performance,
energy efficiency, and help reduce energy consumption
and costs.

Duration: 3 Days In-house/Public

32
Performance | Risk | Sustainability
ISO 14064-1:2006 Awareness
& Implementation Training
Carbon Footprint This two days course details principles and requirements for
designing, developing, managing and reporting organization PAS 2050/ Demonstrate your

Verification. or company-level GHG inventories. It includes requirements

for determining GHG emission boundaries.
ISO 14064
Carbon
commitment to
carbon offset
Footprint
ISO 14064 Duration: 2 Days In-house/Public
Climate change is a global issue which
demands the attention of organizations,
governments and individuals alike. Already,
forward-thinking organizations have begun
voluntarily declaring their GHG emissions for
reasons such as risk management, cost
reduction, brand protection, and attracting
socially responsible investment. And in the
process those organizations have prepared
themselves for the GHG legislation of
tomorrow.

33
Performance | Risk | Sustainability
Introduction to SA 8000 Corporate Social Responsibility
Understanding the requirements of SA 8000 and
implementing the same at workplace has ensured healthy
(CSR) and G overnance
Social relation between management and workers. Companies
with strong Human Resource Policies, Companies who
wish to be in business with global players and Companies
Corporate Social Responsibility (CSR) and governance
are areas that no organization can afford to ignore. They
are an integral part of best practice within all industry

Accountability. who choose to have a formal recognition to their social

accountability choose to have SA 8000 Certification.
sectors. We offer a range of products and services that
provide invaluable advice and insight into CSR, corporate
governance and business ethics.
SA 8000 Duration: 2 Days In-house only
Duration: 2 Days In-house/Public
Recently, many high profile multi-nationals
have been implicated in scandals involving the
use of child labour, discriminatory work
practices or enforced labour within their
supply chains.
Internal Auditor to SA 8000 The most widely recognized global
A verifiable commitment to social accountability is a vital standard for managing human rights in
Consumer pressure, NGO scrutiny and the aspect of any business strategy, and it applies particularly in
media, amongst others, are all placing the workplace is Social Accountability
challenging times and markets..
business under the microscope in terms of the International’s SA 8000. It is the
management of Social Accountability issues first auditable standard, suitable for
and CSR. Duration: 2 Days In-house/Public
organizations of all sizes anywhere in
the world, and provides a framework
for assuring all of your stakeholders
that social accountability is being
stewarded by your management.

All BSI
courses are
available
In-house

34
Performance | Risk | Sustainability
Introduction to ISO 20121 Implementing to ISO 20121
Learn the concepts of sustainability and the relationship Gain the expertise to design, install and maintain a
between sustainability and events management. This sustainable management system that meets all the

Sustainable course covers issue identification and evaluation,

legal requirements, how to design stakeholder
engagement programmes and setting objectives and
requirements of ISO 20121 and deliver measurable
benefits. This course includes an in-depth examination
of what is required for certification to the standard.

Events. targets.

Duration: 1 Day In-house only Duration: 2 Days In-house/Public

ISO 20121
ISO 20121 lays out a management system that helps
you improve the sustainability of your event. It has
been designed to help you manage sustainability
Internal Auditor to ISO 20121
throughout the entire event management cycle. Gain the expertise to design, install and maintain a
sustainable management system that meets all the
Our climate is changing with potentially substantial requirements of ISO 20121 and deliver measurable
implications for governments and industries. The benefits. This course includes an in-depth examination of
events industry is no exception. Anyone involved in what is required for certification to the standard.
organizing and managing events needs to understand
these trends, the implications on their businesses and
then implement strategies to allow their business to Duration: 2 Days In-house/Public
respond in a more sustainable way. To help you
understand and successfully implement ISO 20121 in
your organization BSI have developed a suite of
training courses.

• Cost effective
Benefits of • Delivered at a venue of your choice
In-house • Tailored to suit your specific needs
training • Ideal for training a larger group
• Flexible

35
BSI Trainings also at:

BSI/IN/Training/Catalogue/V.01/May-2016
Delhi: +91 11 2692 9000
Bangalore: +91 80 4047 2300
Chennai: +91 44 2836 1305 /06 / 07/ 08
Hyderabad: +91 40 4020 1004
Kochi: +91 484 403 6861
Kolkata: +91 33 2265 8803
Mumbai: +91 22 4257 8604/07
Chandigarh: +91 172 5026070/71/72
Pune: +91 20 6070 9990
Vadodara: +91 7011 258 781

For courses at other locations

contact : 91 11 2692 9000

BSI Group India Pvt. Ltd T: +91 11 2692 9000

The Mira Corporate Suite, F: +91 11 2692 9001
A-2, Plot No 1&2, Ishwar Nagar, [email protected] Please note: Course dates and prices are subject to change.
Mathura Road, New Delhi-110065, India bsigroup.com/en-IN/Our-services/Training-courses/ Please call us or check our website for the latest information.