Venkatesh's curriculum vitae summarizes his professional experience and qualifications. He has over 15 years of experience in collections and customer relationship management roles for telecom and financial services companies. Venkatesh is currently the Area Manager for Ujjivan Small Finance Bank, where he oversees collections for branches across South India. He holds a BA degree and has strong communication, management, and technical skills.
Venkatesh's curriculum vitae summarizes his professional experience and qualifications. He has over 15 years of experience in collections and customer relationship management roles for telecom and financial services companies. Venkatesh is currently the Area Manager for Ujjivan Small Finance Bank, where he oversees collections for branches across South India. He holds a BA degree and has strong communication, management, and technical skills.
Venkatesh's curriculum vitae summarizes his professional experience and qualifications. He has over 15 years of experience in collections and customer relationship management roles for telecom and financial services companies. Venkatesh is currently the Area Manager for Ujjivan Small Finance Bank, where he oversees collections for branches across South India. He holds a BA degree and has strong communication, management, and technical skills.
Venkatesh's curriculum vitae summarizes his professional experience and qualifications. He has over 15 years of experience in collections and customer relationship management roles for telecom and financial services companies. Venkatesh is currently the Area Manager for Ujjivan Small Finance Bank, where he oversees collections for branches across South India. He holds a BA degree and has strong communication, management, and technical skills.
Venkatesh . V Build my career and enhance my skills and efficiency in reputed
organization through the use of various technologies by following the methodologies defined by the organization .
Mob: +91-9886014724 / 7829914724 Software Proficiency Email:[email protected] om
Office Suits: MS Office(Word, Excel, Power point, Access, Outlook),
Operating System: WidowsXP, Windows7
Languages Known: English, Hindi, Kannada, Academic Credentials Telugu, & Tamil.
Graduation-Passed BA CV Raman University
Date of Birth: 22-Sept-1980
Highlights
Good communication & Technical skills.
Address: Knowledge in Computer No. 23/92,2nd cross Ittumadu Main Road, Maruthi Nagar Personal Strengths Banashankari 3rdd stage, Bangalore – 560085 Good Confidence, Courage, Honest, Dedication, hard work, Communication Skill and managing skill
Extracurricular Activities
Chess,Playing Cricket,Listening to music & Surfing.
Experience
Worked as Team Leader – Collections in Crescent Credit Services an associate of
Idea (Previously Spice) . (Feb-2002 to Jul-2002).
Job Description Idea
Nature of Job;
1. Making telephonic calls for customers
2. Fixing appointments for collection of dues
3. Interacting with customers & maintaining healthy relationship
4. Interacting with Executives and Monitoring them
5. Interacting with tele callers for the targets
6. Marinating the bank records and office documents
7. Maintaining the office in and organized manner.
As a Team Leader – Collections in Core Credit Services an associate of
Vodafone (Previously Hutch) from Aug 2002 to May 2007 and was promoted to Manager-Collections from Jun 2007 to Dec 2014.
Job Description Vodafone
1. Generating Weekly Reports & Monthly Reports
Pramoda Kumara S K 2. Tracking of the Payments & Invoices. Mob: 3. Preparing the data on Live Files +91-9964686413 Email:[email protected] 4. Handling Skip tracing activity for entire 60+ Bucket allocations
5. Marinating the track of the Customers
6. Handling the Field Collection & Tele calling Teams
7. Guiding the team towards targets
8. Generating the Projections Report daily basis
9. Interacting with Executives and Monitoring them
10. Maintaining the bank records and office documents
Date of Birth: 20-May-1991
Address: #96 Naidu Building, 1st Main 3rd A Cross, Srigandha Nagar, Worked as Area Manager - Collections in UJJIVAN SMALL FINANCE BANK handling South Region (Karnataka,Tamilnadu,kerala,Pondicherry & Goa) (Jan- 2015 to Present ).
Firm dealing with Financial and Banking activities. They are provide group loan,Induvidual loan, MSME & Housing loan. Handling branches of South region for the collection of secure and unsecured products.
Managing 17 Cluster Managers and 215 Collection Officers for field
collections and managing a back-end team of 2 officers.
Traveling across the region and visiting the branches for review and customer visits.
Identifying the cases for legal notices, SARFAESI, 138, Civil suites and other filings.
Hiring the employees for vacant locations.
Job Description
1. Responsible for the performance of South Region for both secure and unsecured products including Housing & MSE Products. 2. Managing collection of critical cases through Collection Officers and Cluster Managers. 3. Traveling across the region and visiting the branches. 4. Encouraging the branches to build better customer relationship. 5. Visiting problematic area and customers as per requirements. 6. Educating customer of rural areas about the CIBIL and our products. Listening to their issues and giving resolution to their queries. 7. Motivating FOS and supervisors for betterment of the performance. 8. Interacting customers on regular basis for building relationship with the organization.
9. Managing back end team for publishing the MIS and other
important reports as per the requirements.
10. Managing the collection agencies for Bangalore Cluster
11.
“Here by I declare that all the information furnished above is true to the best of my knowledge”
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