Mendenhall Transition Memos
Mendenhall Transition Memos
Mendenhall Transition Memos
Thank you for the opportunity to be involved in your Mayoral transition. Included in this transition
memorandum are an executive summary, a brief review of our methodology, a comprehensive
first term plan organized around three focus areas, and a conclusion recommending City-wide
action.
We have enjoyed this process and consider ourselves allies in Salt Lake City’s efforts to be
more equitable and inclusive, to improve our environmental sustainability, and to undertake bold
efforts to improve our beautiful Capital City’s character and identity. We believe that the
recommendations set forth herein will fulfill those objectives by capitalizing on Salt Lake City’s
momentum and unlocking its economic promise. We appreciate the opportunity to share our
ideas and suggestions and we look forward to continuing to support your administration.
Sincerely,
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Executive Summary
100 Day Action Items
Focus Area 2: The West Side of I-15: Create and Off-ramp for Investment
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I. Methodology.
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II. Key Opportunities.
Stakeholders expressed great enthusiasm for Salt Lake City. The contributors to this process
universally want our city to become a more equitable and economically vibrant place to live,
work, and play. As shared in the Executive Summary, we have identified three focus areas that
the City’s Economic Development Department can prioritize, in addition to short- and long-term
action items to achieve the goals set forth therein.
The following table represents some of the most common themes represented in our SWOT
discussions with the subcommittee, roundtables, and staff:
Strengths Weaknesses
● Quality of life (e.g., arts and culture, ● Lack of interdepartmental and
proximity to outdoor recreation, intergovernmental communication and
mobility) collaboration
● Transit and transportation center of ○ Strained City/State relationship
the region ○ Strained City Council and
○ Multi-billion dollar airport Administration relationship
expansion ● Customer service
● “SLC” is Utah’s brand ● Lack of clear direction
● Diversity (both population and ○ “Who’s the Boss?”
economy) ● Outdated City codes and processes
● Culture of volunteerism, philanthropy, ● East and West inequity (e.g., zoning,
and giving transportation/transit, public/private
● Culture of industry and investment, job opportunities,
entrepreneurship representation, safety, education,
● Higher education opportunities housing, commercial opportunities)
● Momentum ● Air quality
● Communication/outreach with diverse
populations
○ Lack of translation
services/bilingual staff
● Aggressive panhandling
Opportunities Threats
● Capitalize on unique competitive ● Growing inequity and lack of
advantages to develop both Tech and affordability
Life Sciences ecosystems ○ Concern over family flight from
● Strengthen/Clarify brand the City
● Improve City’s character by ○ Housing affordability
embracing and developing Business ○ Child care
and Cultural Districts ● Shifting population and business
● West Side tax base expansion, new growth to areas outside of the City
business starts, and workforce (i.e., City losing % of statewide
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development nighttime population, threat of
● Lead state and region on key issues continued agglomeration of industry
such as sustainability, equity, air outside the City, and loss of small
quality, and affordability business)
● International hub ● Super-regional and global competition
● Embracing City’s diversity through from other mid-sized cities
better education, communication,
staffing practices, and City
services/vendor practices
● Develop best practices for working
with diverse populations in an
equitable manner
● Home to two of the State’s most
promising Opportunity Zones
Based on this feedback, we propose the following recommendations for a 100 Day and First
Term Plan.
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III. Focus Areas.
Note: Each of our focus areas assume that the City’s overall economic development goals are
to foster business development, job growth, and tax base expansion that aligns with the City’s
equity, inclusion, and sustainability values.
Although a separate committee was formed to address the Tech Ecosystem through this
transition process, we wanted to add a “+1” to its efforts and provide some additional
recommendations specifically related to the Economic Development and development
processes that are an impediment to tech development in the City. The State of Utah has six
focus sectors, including Information Technology (IT) and Life Sciences. The IT and Software
Development industry sector has grown by 53% since 2009 and has a location quotient of 1.46.
Depending on the industry NAICS codes measured, IT is the state of Utah’s largest focus sector
with 84,639 employees, adding more than 16,000 jobs since 2014. Only the Life Sciences
industry has had a higher percentage of growth over the past 10 years. Given Salt Lake City’s
economic assets, it is particularly well poised to capitalize on software and IT, biotech, and
subsets of the tech sector, such as fintech and e-commerce.
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2. 100 Day Action Item
ii. The City should consider incentivizing the development of Tech Real
Estate and focusing its economic development recruitment and business
development around areas well-served by transit.
1. First Term Action Item
2. Real Estate: A lack of available real estate in Salt Lake City has led to tech sector
expansion outside the City and outside of the state of Utah. Appended to this memo is a
list of tech projects over the last three years that considered Salt Lake City for an
expansion opportunity but either elected not to expand or expanded elsewhere. In many
instances, these companies cited a lack of available real estate as a primary decision
factor in dropping Salt Lake City from consideration. The City has a reputation of being
one of the most challenging places in the State to develop real estate. This is of
particular concern as Salt Lake City has one of the best potential offerings to those tech
businesses that prefer to operate in diverse, inclusive, urban environments. A Mayor can
turn the tide of this reputation and reality by using her schedule and budget to support a
friendlier process.
a. We recommend that Mayor-Elect Mendenhall establish a Development
Roundtable that includes private developers, small business representatives, and
all relevant Department Heads as Ex Officio members to advise the Mayor on
issues of business development, retention, and growth.
i. One of the first action items at the roundtables should be a top-to-bottom
development process review: 100 Day Action Item
1. This includes an analysis of the City’s current project management
technology (Accela).
2. It should also include a review of zoning and permitting
ordinances. It is our understanding from City staff that a
comprehensive review of this nature has not occurred since 1995.
3. Consider self-certification for permitting for small business owners.
4. Consider prioritizing permit review by City priority, rather than by
the order in which applications are submitted.
a. Priority items could include: sustainable development, tech
development, affordable housing, and new business starts
on the West Side of I-15.
5. The City should consider setting a goal of having all qualifying
permits issued within 90 days of submission.
ii. 100 Day Action Item
b. Create a “Guaranteed Permit” Program for Developers
i. Several developers have expressed an interest in paying additional
permitting fees in exchange for a guaranteed permit review period. A
special purpose fund could be created to capture these additional fees
and the excess funding could be used to offer similar “fast track”
permitting to accomplish City-wide development objectives, such as West
Side business permits, small or disadvantaged business licensing, or
affordable housing.
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ii. First Term Action Item
iii. Requires City Ordinance
3. Tools: CRA and EDLF
a. A common tool used to attract and retain technology companies are “project-
specific Community Reinvestment Project Areas (CRAs).” The City has tied its
own hands on recruiting new tech (and other) businesses into the City by limiting
project-specific CRAs to be used only in instances where the business already
operates in the City. Therefore, companies that do not have an existing presence
in the City are ineligible for significant incentives. We recommend this policy be
expanded to allow for business recruitment. The parameters to qualify for tax
increment funding should be clear, should relate back to the City’s defined
objectives of tech development, sustainability, West Side growth, and should
allow for both retention and recruitment opportunities. 100 Day Action Item
i. Requires RDA policy change. No budget impact as it captures and
rebates new revenue.
b. The Economic Development Loan Fund (EDLF) is housed in the Department of
Community and Housing. This appears to be a lasting vestige of the separation
of Community and Neighborhoods from Economic Development and the creation
of the latter department at the outset of the Biskupski Administration. We
recommend that the EDLF be moved into the Economic Development
Department. The EDLF should be used in a focused manner to provide loans
and credit enhancements for hiring, technology acquisition, and real estate
development. The Business Development division of the Economic Development
Department collects information from and advocates for Salt Lake City
businesses but is limited in its actual financial tools. The City may also consider
using the EDLF as credit enhancement for tech tenants in Salt Lake City. Our
development and lending community would be more likely to enter into leases
with similar terms to regional competitors if the tenant had additional
creditworthiness. 100 Day Action Item.
i. Requires Code change and resource allocation between CAN and EDD.
B. Focus Area 2: The West Side of I-15: Create an Off-ramp for Investment
Concern over the West Side, East Side economic divide was a constant theme among
subcommittee members and roundtable participants. The City has a few tools in its kit that can
be deployed and sharpened to create an “Off-ramp for Investment” on the West Side of I-15.
Of the 16,769 business licenses in the City, only 3,866 are on the West side of I-15 (or 23% of
overall City licenses). We recommend the City do goal setting around West Side business
creation. For example, the City could set a goal of 4,500 business licenses on the West Side of
Salt Lake City by 2025: a “45 by ‘25” goal. However, to meet such a goal the City will need to
ensure there is place to operate, people to hire, and business planning and financial assistance
from the City to support these newly created businesses.
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1. Land Use
a. The current West Side zoning is largely single family residential and industrial
(see Figure 2 in Appendix). We recommend the Mayor-Elect start her
development code review referenced in Section III.A.2 on the West Side of I-15.
The code could be updated to allow for other commercial uses that are
complementary to existing uses, that would be an amenity to current residents,
and that enable commercial development and investment. Start within 100
Days. Complete within first year.
b. We also recommend that there be a “fast track” development process West of I-
15 for business uses that align with the Mayor’s equity, inclusion, and
sustainability goals. This process could be underwritten by the Guaranteed
Permitting program referenced in Section III.A.2. First Term initiative.
2. Redevelopment Tools
a. Of the eight active redevelopment project areas in the City, only two are west of
I-15. The North Temple URA (expiring in two years) and the Northwest Quadrant
CRA. The City needs to deploy every tool it has available, including tax
increment financing, on the West Side. There are proposed changes to state law
that would allow RDAs to become an independent taxing entity and operate
within the entire municipal boundary (not just the existing project area
boundaries). Such a structure may allow for community development that is not
regional in nature or project-specific and could therefore benefit areas such as
the West Side that lack a commercial base from which to organize around. The
City should seriously consider whether this would provide a net benefit in its
neighborhood and economic development efforts and whether or not it should be
a legislative priority for the City in the 2020 General Session of the Utah State
Legislature. 100 Day Action Item
3. Northwest Quadrant
a. This memo cannot address the West Side of I-15 without acknowledging the
pending lawsuit over the governance and taxation issues related to the creation
of the Utah Inland Port Authority. Regardless of how those issues are resolved,
we recommend the City partner with all invested stakeholders to ensure the
development is leading edge with respect to the City’s social and environmental
goals. The focus may be on the following priorities:
i. Incentivize sustainability
1. C-PACE financing for onsite energy and water efficiency
installation and upgrades
2. Electric and autonomous vehicle research and deployment
3. Renewable energy to power the operations of the site
4. Low impact water users and storm and waste-water collection
ii. Strengthen partnerships with the Salt Lake City School District, Salt Lake
Community College, and local nonprofits to create pathways for success
for Salt Lake City residents seeking job and career opportunities in
advanced manufacturing and e-commerce
iii. Small business development
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1. Create a glide path for small Salt Lake City businesses to act as
vendors to larger logistics companies and manufacturers in the
region
2. Expand small business resource centers to ensure local supply
chains are best able to compete for Inland Port work
iv. Community Spaces
1. Consider how community spaces may be incorporated into
development plans that allow for onsite job training and business
resource content delivery
4. Mobility
a. The West Side of Salt Lake City, just like all other areas of the City, should
consider transportation infrastructure when evaluating land use and economic
development. Freeway interchanges and rail transit stations have more economic
development potential, and for the residents of the City and region, development
in these locations enables residents and workers to more easily reach other
destinations. This ability to interact, or have access to opportunities, is linked with
more efficient businesses and better socio-economic upward mobility.
i. North Temple, west of downtown, features locations that are underutilized
and have significant potential access to opportunities both by transit and
by automobile. Utilizing these strategic locations would have positive
economic and social benefits that would ripple throughout the City and
region.
5. Spanish Speaking Resources To Support West Side Business Development
a. The American Consumer Survey five-year data released on December 19, 2019
indicates that approximately 35 percent of Salt Lake City was part of the minority
population in the 2014-2018 estimate window, with Hispanic/Latino at 21.6
percent. Much of our diverse population resides on the West Side of I-15. Data
from a 2016 Small Business Administration release indicates minorities own 10.8
percent of Utah businesses, while the minority population represents a much
higher percent of our overall population.
b. To address this opportunity in economic development, the City should prioritize:
i. Partnering with local nonprofits that help develop primarily Spanish-
speaking Utah businesses. Provide a competitive grant for organizations
to better serve this population within Salt Lake City, with measured
outcomes, including the number of businesses started, jobs created, and
sales revenue created.
1. First Term Initiative. Will require funding.
ii. Create a grant program for small, West-Side business owners expanding
or relocating that will lower the impact of business costs and encourage
job creation and targeted area growth. The City of Austin has a model to
explore as a benchmark.1 First Term Initiative. Will require funding.
http://www.austintexas.gov/sites/default/files/files/Chapter_380_Business_Expansion_Program_
2018_Final_Update.pdf
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C. Focus Area 3: Salt Lake City’s Story
1. Branding
a. At our initial Subcommittee kickoff meeting, the Mayor-Elect expressed that Salt
Lake City’s brand belies how multi-dimensional our City is. Many of our
roundtable participants expressed a similar view: Salt Lake City’s Brand is
misunderstood, both within the state and outside the state. However, the quality
of this place is evident to those who have recently traveled to Salt Lake City or
that have some other relevant exposure to the City. The City should increase its
marketing efforts to deepen brand awareness and capitalize on its growing brand
equity.
i. The City may consider resourcing a stand-alone brand exploration and
business marketing initiative; however, we feel that there is an existing
entity through which the City could consider a partnership. Salt Lake
County is the largest single funding partner to Visit Salt Lake (VSL). VSL
has historically been focused on marketing the County-owned assets of
the Salt Palace Convention Center and other county facilities. However,
VSL has recently undertaken a “Blueprint Salt Lake” effort. There could
be a value added partnership between Salt Lake City and VSL in using
the blueprint to enhance SLC’s brand within the tourism, convention, and
business audiences.
1. Budget impact. First Term Action Item.
b. Create a platform for small business owners to tell their story - this could become
a function of the Economic Development Department in partnership with local
organizations to increase diffusion.
i. First Term Action Item.
c. Take the SLC story global. International business development is an area of
interest for Utah State elected officials and expanded international programming
could help with intergovernmental collaboration. The City could add value during
diplomatic visits, could help shape trading agendas, and could seek to find
additional international events that it can co-host with the State of Utah (the
United Nations 68th Conference having been successful).
i. First Term Action Item.
2. Districts
a. 9th and 9th, Sugarhouse, 15th and 15th, the “CBD,” “So-Ho”, the Gaslamp
District, SoMa. What do all of these neighborhoods have in common? They each
have a unique focus, character, and identity. We recommend the City organize
around business district. In addition to enhancing the City’s character and
identity, catalyzing business districts will create an effective communication
channel between the City elected leaders, staff and the represented business
districts. A formalized Business District would be akin to a Community Council
whose focus is on business issues.
i. The Mayor Elect may evaluate whether the Business Districts could form
a “congress” to replace the currently constituted Business Advisory
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Board, which is rigidly structured in Code and lacks clear purpose and
direction.
ii. First Term Action Item.
b. Change of use - we recommend allowing the EDLF and RDA funding to help
business owners changing use enhancing the character of the neighborhood by
offsetting costs of increased impact. 100 Day Action Item
c. Districts should be organic and authentic to the neighborhood. The CBD may
continue to be the “Wallstreet of the West.” The 400 West Corridor may be the
BioTech corridor. However, we recommend that the City consider where there is
already potential for an Arts District, a Tech District and a “B-Hive City” (a
district for Benefit Corps (“B Corps”)).
i. First Term Action Item.
d. Consider how City-owned spaces can be the cornerstone of any given district.
i. First Term Action Item.
3. Art
a. Public Art can be used to catalyze and crystallize the unique brand and character
of City or districts within it. The City would benefit from an overarching Arts
strategy. There are a number of different art initiatives out of the Mayor’s office,
the RDA, the airport, public utilities, and the Arts Council. These efforts could be
enhanced through inter-departmental coordination. We recommend having the
head of the Arts Council serve as both Executive Director of the Arts Council and
as special advisor to the Mayor to help coordinate all activities.
i. 100 Day Action Item
b. The Arts Council is in the midst of a Strategic Plan update. The Arts Council has
pivoted its programming and as a result is losing ZAP Tier 1 funding due to
shrinking earned income. The pivot is beneficial to the City overall but should be
studied as it will require city funding to stabilize the Arts Council’s operating
revenue.
i. The structure of the Arts Council and its funding streams should be
evaluated within the first year of the Administration.
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IV. Conclusion.
Thank you for the opportunity to engage with our community in formulating this memorandum.
Salt Lake City’s future is bright, and we look forward to collaborating with all invested
stakeholders to help make Mayor-Elect Mendenhall’s vision a reality.
In addition to the economic development issues we have analyzed, we have also gleaned some
information on city-wide matters that we would like to highlight for your information and action.
1) A lack of communication and collaboration is holding the City back from unlocking its full
potential. The Mayor will set the tone on collaboration and we recommend that there be
a City-wide focus on increased communication and collaboration both within the City and
outside the City with statewide partners, NGOs, and other governmental and public
entities. It is our understanding that another transition committee will recommend that
there be a Task Force on this issue. Although it is out-of-scope for us, we believe the
City’s Economic Development efforts would benefit from such an initiative.
2) We have learned that the City’s annual budgeting process is not structured in a way that
allows for inter-departmental collaboration or City-wide prioritization. We recommend
that the budgeting process be evaluated to allow for more interdepartmental
transparency to facilitate collaboration on City-wide goals.
3) We walked away from our interviews with City staff highly impressed with their
dedication to their roles, their vision, and their planning. We appreciate that many City
employees committed significant time to ensuring this process was successful and we
would be remiss if we did not acknowledge their contributions to the City and to this
report. Several divisions we interviewed are in the midst of updating their Strategic Plans
and we recommend that those planning processes continue with some additional
direction from the Mayor’s Office.
Thank you again for this tremendous opportunity. Please know that through this process you
have created a team that is committed to the City and the success of Mayor-Elect Mendenhall’s
administration. We would happily continue to give of our time to consult, advise, and otherwise
contribute to these efforts on an ongoing basis.
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Appendix: Roundtable participant lists, Salt Lake City lost projects, West Side of I-15
Zoning Map
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Miles Hansen; World Trade Center Utah
Linda Wardell; City Creek Center
Juan Becerra; Church of Jesus Christ of Latter-Day Saints
Michael Flynn; Economic Development Corporation of Utah
Fatima Dirie; Refugee Liaison SLC
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Figure 1: Salt Lake City/State of Utah Lost and Dropped Projects in the Last Three Years
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Figure 2: SLC Zoning Map West of I-15 Zoning
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Environmental Sustainability
Environment and Sustainability White Paper
SLC Mayor-Elect Mendenhall Transition
I. Methodology
Based on the timeframe and scope of work requested by the Mayor-elect’s transition
team, we determined that the most inclusive path forward would be two-fold; 1) to provide an
on-line questionnaire to receive ideas and information from interested stakeholders, and 2) to
host two in-person meetings (the meetings were held at the Glendale Public Library on
December 6th and 10th for an hour and a half each) to encourage idea sharing and
conversation around environment and sustainability. The ideas and information generated
from these two processes has been captured in a spreadsheet as well as in an itemized
document organized by subject (see Supplementary Documents, page 20). We synthesized the
information gathered into the proposed actions in this document.
To assure an inclusive process with as much participation as possible, we identified and
engaged stakeholders by starting with the list provided by the Mayor-elect’s transition team
and added others by including key individuals from active NGO groups in the environmental
and sustainability space as well as other interested stakeholders. Additionally, we reached out
to other transition subgroups leaders and asked them to share the on-line survey with
individuals they thought would be interested or who could potentially add perspective on the
environment and sustainability - particularly as it may impact or be impacted by equity and
diversity. Additionally, our communication to all stakeholders included an invitation for them to
share with other interested parties.
We had approximately 30 respondents fill out the questionnaire and/or provide
additional information through attachments. Feedback included general information on
priorities for sustainability and the environment as well as specific recommendations for
programs, policy changes and legislation. We used the information gathered through the
questionnaire to inform and supplement ideas that were presented and discussed through the
in person meetings to develop the recommendations below. As noted above, all information
gathered is linked at the end of this document (see Supplementary Documents, page 20).
There was good participation in both in-person meetings (~20 people) and robust
discussion on each issue. Our hope was to facilitate as much participation and inclusion of all
ideas in each meeting. To accomplish this, we provided four topics; air quality/climate change,
water, waste, and land. After introductions, sticky notes were dispersed and each person was
asked to spend 15 minutes placing key actions and/or solutions on flip charts for each issue.
We then broke into smaller groups for discussion and prioritization of solutions/actions. Finally
the stakeholders came back together and had a group discussion on priorities under each issue
to find consensus. All ideas were retained, and this report includes all of the solutions
presented by attendees, including those not recommended as priorities.
The solutions and actions identified through the questionnaire and in-person meetings
are the basis for the recommendations below.
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as well as increase the City’s commitment to being a resource and leader on these issues for
surrounding communities and the state.
A. Action 1: Request a substantive review of city regulations, policies and practices for
sustainable practices, including current and potential carbon drawdown efforts. Ask each City
Department to conduct a deep review of current practices and give them a sustainability rating
and, if appropriate, make recommendations for possible changes to achieve the city’s
long-standing sustainability goals of emission reductions for air quality and climate, waste
minimization and water conservation. The review of the regulations, policies and practices and
a timeline for implementing changes to bring them into consistency with the City’s
sustainability goals should be finalized and reported to the Administration within 3 months of
the Mayor-elect’s inauguration. This idea was generated by the many comments and discussion
around real or perceived practices by the city that contradict the goals of a sustainable city.
Examples would include watering policies (time of day and quantity) on city properties, use of
fertilizers and pesticides, idling city vehicles, lighting policies, etc. Because ecosystems,
including urban ones, cross departmental boundaries, this analysis should also identify areas to
work across departments to achieve more audacious goals of ecosystem health and resilience.
To be clear, the recommendation is that the Mayor-elect’s administration continue to expand
sustainability rules, policies and practices. This recommendation is an immediate place to start
to achieve fast results as those short and long term strategies are developed.
1. Does recommendation improve inclusivity/equitability in the city?
Yes, this would impact issues city-wide and likely would be more beneficial in areas that
have been more neglected based on lack of prioritization and investment.
2. Does this recommendation consider sustainability/environmental stewardship?
Yes, this is one action that could achieve large-scale changes in every area of city
management.
3. Does this recommendation help shape the character of the city for the better?
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The city should be a model of sustainable policies, programs and practices, not only for
our residents but also for visitors and the country at large. We cannot ask our
community to do the work of sustainability without the city doing it at high standards.
As the largest city in the state, Salt Lake City has been a leader in many of these efforts
and should continue to do so in the future.
B. Action 2: Create the position of Chief Resilience Officer (CRO) that reports directly to
the Mayor. These values should run throughout city government and actions between
departments need to be coordinated, with the city viewed as a whole system. This will not
happen unless there is a high-level person tasked with these goals who has the authority to
implement changes and has real-time access to the Mayor. We recommend that the Mayor’s
office use information from and/or join the efforts of the Urban Drawdown Initiative
(https://urbandrawdown.solutions/), the Carbon Neutral Cities Alliance
(https://carbonneutralcities.org/) and the 100 Resilient Cities
(https://www.100resilientcities.org/) in this work.
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C. Action 3: Appoint an Environmental Justice Advisory Board to advise the CRO. The
primary objective of the Board will be to assure that sustainability policy and practice consider
equity and ancillary impacts on affordability. The Board should represent the racial and ethnic
diversity of the city including indigenous communities, and include subject matter experts on
water, air quality, climate change, land use and waste as well as representation from highly
impacted sectors of the city. In addition to providing guidance to the CRO, the Board should
develop a plan and timeline for addressing pressing environmental issues, including those
surrounding development of the Inland Port and assuring that the city becomes a national
leader in sustainability.
1. Does this recommendation improve inclusivity/equitability in the city? Yes, creation of
the Board should enhance accountability to inclusivity and equity. Additionally, we
recommend a diverse Board with representation from areas of the city most impacted
by environmental stressors.
2. Does this recommendation consider sustainability/environmental stewardship?
Yes, stewardship should be a key element in the plan. By including the communities
most impacted by environmental issues in the decision making processes, the Mayor’s
office can ensure that the solutions not only address the environmental concerns but
consider social and economic well-being of the City’s residents.
3. Does this recommendation help shape the character of the city for the better? The
goal of the recommendation is to assure that Salt Lake City becomes known for being on
the cutting edge of sustainable ideas and practices, grounded in equity and inclusion.
D. Action 4: Secure general budget funding for this work. Currently, funding for
Sustainability efforts of the City comes initially as a tax on things to force better behavior - such
as tipping fees for waste collection, rather than from a line in the general budget. As behavior
shifts, the funding resources must shift as well. The City’s budget must reflect sustainability
goals and funds saved from addressing the externalized costs and impacts.
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1. Does this recommendation improve inclusivity/equitability in the city? This work
cannot continue, let alone be more transformative, without consistent and predictable
funding. However, if not done thoughtfully, funding sustainability efforts could
disproportionately impact low-income residents of our community, since flat fees or
taxes can represent a larger portion of their available funds. The Mayor’s office should
work with City Council to pursue funding with this in mind. The CRO and Environmental
Justice Advisory Board will be key to making this happen.
2. Does this recommendation consider sustainability/environmental stewardship? As
stated previously, the City’s role in sustainability and environmental stewardship cannot
continue, let alone be more transformative, without consistent and predictable
funding.
3. Does this recommendation help shape the character of the city for the better?
A city’s values are reflected in our budget, not only to our residents but also to people
and organizations outside of Salt Lake City. Funding this work through the general fund
sends a clear signal that a healthy community is fundamental to who we are as a city.
A. The Mayor-elect should pursue and support solutions that restore and support our City’s
living systems and support social well-being. These efforts should target the following areas:
1. Land: The City should manage lands in a manner that considers and addresses climate
change impacts and implement practices that assist in drawing down carbon. These efforts
should ensure effective carbon sequestration; restore water quality and quantity; enhance
connectivity to trails, open space and parks; and support urban agriculture and food security for
all parts of the city.
Actions:
Living Systems and Open Space
● Conduct an audit of living systems and open-spaces - land-based and aquatic - that can
sequester carbon in ways that enhance ecological, social, and economic well-being.
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● Develop a green infrastructure/carbon drawdown master plan that supports and
expands equitable and regenerative carbon drawdown, including:
○ More large and micro open spaces (not just grass, support existing functioning
ecosystems and restore degraded ones)
■ Goal of safe access to green space within .5 miles of home for all SLC
residents
■ Change zoning to require some publicly accessible planted open space in
high-rise parcels or green roofs
○ Tree and other plantings program guided by carbon sequestration and habitat
creation as a goals
■ Emphasis on low-income communities with siting requirements to ensure
maximum ecosystems services, as well as social and economic well-being
■ Must include plan and funding for maintenance
○ Recreation assets like biking/hiking
○ Bioswales and other water storage/filtration from natural or built infrastructure
● Pass an open space/recreation bond that recognizes the modern-day needs of SLC
residents
● Develop a plan to promote these policies and leverage political influence of the City to
work with other Wasatch Front municipalities and other stakeholders to support
community-based carbon drawdown actions and economies
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and regional leader in these efforts and develop collaborative relationships with
adjacent municipalities and rural partners to further these efforts.
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● Use existing small farms grant to establish food distribution nodes in food deserts Rose
Park and Glendale
● Require developers to include garden space and fruit trees in new developments
● Encourage fresh produce markets and grocery stores to build in neighborhoods with
limited access
● Fund and work with the state and with local developers to support the development of
a year-round public market to increase the amount and diversity of food available to
Salt Lake residents yearound and provide a sustainable and stable venue for farmers to
sell products.
● Create an "Office of Urban Agriculture and Food Equity"
● Sign the Sustainable Food Resolution (see Supplementary Documents, page 20)
9
● Amend the City code to prevent billboard leases from being renewed and/or investigate
with the City Attorney if these leases can be broken. We have a backdrop of world class
mountains. With cleaner air, beautiful xeriscaped residences and businesses, healthier
sustainable locally produced foods and less massive ugly billboards, the city can show
off its incredible beauty.
10
2. Water - The City should manage water in a manner that considers and addresses climate
change impacts and should implement practices that restore water quality and water quantity
for human and wild ecosystems in all parts of the city. Areas with older and underserved
infrastructure should be prioritized.
Actions:
Existing Infrastructure Upgrades
● Replace water infrastructure to ensure that all new infrastructure is designed and built
to withstand earthquakes and other natural disasters
11
1. Does this recommendation improve inclusivity/equitability in the city? Efforts to
improve water infrastructure can improve equitability in the city, particularly if they
begin in the City facilities and offices. Not only can the City model sustainable water use
practices, but the city can leverage their financial capitol to make these practices and
more sustainable alternatives more affordable for all city residents.
12
1. Does this recommendation improve inclusivity/equitability in the city? The actions
proposed in this section should be taken at a City-wide level. So, while inclusivity and
equity are not the focus, this recommendation should be equally beneficial to all
residents .
2. Does this recommendation consider sustainability/environmental stewardship? Yes
3. Does this recommendation help shape the character of the city for the better? Yes,
many of these actions, specifically taking holistic view of supply and governance, will
give water conservation and use additional visibility and elevate the conservation.
13
2. Does this recommendation consider sustainability/environmental stewardship?
As the largest waterbody in our region, Great Salt Lake ecosystem is a critical habitat for
local and migratory wildlife, worthy of increased stewardship. Additionally, maintaining
lake water levels will be critical to protect our air quality and water supply, while also
reducing atmospheric carbon.
3. Does this recommendation help shape the character of the city for the better?
Great Salt Lake is an iconic natural feature that draws people from all over the world
and
gives our City its name. It seems unthinkable that we would not work to protect this
critical feature of our landscape.
3. Waste - The City should manage waste in a manner that considers and addresses climate
change impacts and implement practices that eliminates waste in all parts of the city, with the
goal of becoming a Zero Waste City. In these efforts the City should ensure equity in pricing,
access to alternatives and economic development opportunities, while working to prevent
inequities of illegal dumping.
Actions:
Reduce waste
● Understand history of waste and problem solve for future
● Change packaging regulations to reduce municipal solid waste
● Work with City Council to pass an ordinance to ban single use plastics -- in all city
owned facilities and create incentives for other companies to do the same
● Work with City Council to pass an ordinance to ban junk mail and phone books
● Investigate policies to charge for waste pickup by weight and/or pickup every other
week
● Re-evaluate haul away program (is it working to meet goals?)
● Support SLC fruitshare to eliminate waste and reduce methane pollution from rotting
fruit
● Support a Sustainable food waste resolution (attached)
● Measure, track and report all waste at source
● Support economic development for recycling providers
● Work with City Council to pass an ordinance to reduce NOx emissions from trucks at
gravel pits with yearly certification
● Support state or federal legislation that places the responsibility of the life of products
on the manufacturers of those products rather than the individuals like they do in
Germany, which has greatly increased their repair/recycling capabilities.
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1. Does this recommendation improve inclusivity/equitability in the city?
Efforts to reduce waste can improve equitability in the city, particularly if they begin in
the City facilities and offices. Not only can the City model waste reduction practices, but
the city can leverage their financial capitol to make waste reduction practices and more
sustainable alternatives more affordable for all city residents.
2. Does this recommendation consider sustainability/environmental stewardship?
Stewardship is at the heart of this effort.
3. Does this recommendation help shape the character of the city for the better?
Cities that model waste reduction practices can shape the lives of residents and visitors
in ways that transform personal behavior even when folks leave the city.
Reuse materials
● Identify material resources that are aggregated in the urban area—organic materials,
biomass—that can be utilized to catalyze or augment carbon drawdown activities found
in audit of living systems and open-spaces mentioned in Land section above.
● Enforce/increase current waste ordinances
○ Construction waste ordinance (deconstruction)
○ Curbside recycling
● Increase composting options and education
● Develop and implement an urban wood re-utilization program with the City Forestry
Division and incentivize efforts with tree services in the City
● Support economic development for reuse providers
● Investigate opportunities to utilize the anaerobic digester in South Davis or build one in
Salt Lake City
15
beautiful green spaces, along with unique businesses centered on creative reuse.
Additionally, the economic benefits of materials reuse rather than disposal can free-up
resources that can be used to address other needs of the City.
B) The Mayor-elect should actively support and incentivize technology-based solutions that
reduce emissions and/or pull down carbon or other harmful air emissions from the
environment.
Actions:
Point Source Issues
● Work to pass state legislation to strengthen regulations and oversight of fugitive dust
● Work with the state Division of Air Quality and Salt Lake County to address compliance
of air quality regulations over weekends for refineries, sand and gravel operations, idling
and burning
● Promote a City ordinance to ban gas powered yard machinery like lawn mowers, leaf
blowers and snow blowers
● Promote a City ordinance to ban the use of two-stroke engines generally and prohibit
their use in city operations
● Work with the state Division of Air Quality to pass stronger regulations for restaurants,
breweries, coffee roasters and other small sources currently not regulated
● The City should work with the state Division of Air Quality to study and develop an
urban emissions regulatory program or incentive program targeting minor source
methane emissions
Vehicles:
● Promote state Legislation that creates incentives for large fleets to upgrade to 0 or low
emission vehicles
16
● Enforce anti-idling ordinance in drive-throughs and eliminate exemptions for
non-critical government workers
● Invest City funds in anti-idling, clean car education (“20’s plenty”)
● Work with City Council to pass a City ordinance regulating emissions of Food Trucks
Idling and the use of “dirty” generators should be eliminated
● Increased enforcement of speed limits as a tool for reducing neighborhood emissions
● Convert City fleet to all electric with solar charging stations and solar panels on city
facilities to repower fleet
● Develop and implement a strategy that results in visitors (daily business commuters,
visitors, etc.) participating in sustainable behaviors (so the burden doesn't fall upon
residents only - for instance residents can reduce their vehicle use but on a daily basis
our population doubles and if most of that happens with commuter traffic, then our
progress is limited)
● Work with the University to Increase cost for parking at Univ Research Park
Transportation
● Update City transportation plan with more aggressive air quality goals and metrics
○ Re-engage with fixed-rail infrastructure planning and funding
■ Westside of SLC to downtown via 400 S, 800/900S and 1300S
■ Northern side of U campus to Avenues and downtown
■ 900S Trax to Sugarhouse/extend streetcar
■ Trax from Sandy to South Temple on 700 East
○ Support Bus Rapid Transit (BRT) in underserved areas of the City (Beck Street and
300 West)
○ Plan and Invest in Complete Streets
■ Safe and accessible sidewalks
■ Traffic calming infrastructure
■ Connected separated active transportation routes
○ Work with UTA to provide Hive passess
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○ Create a comprehensive EV charging station plan and policy and incentives to
build out necessary infrastructure
● Support state legislation to keep large trucks from utilizing Legacy Parkway
● Work with other cities and Salt Lake County to create an off road inventory and
emission control program for heavy commercial vehicles. Loaders, dump trucks, haulers
and other commercial off road vehicles are a significant source of pollution and
currently no emission standards are in place and there is not an emission inventory
Buildings
● Support state Legislation requiring adoption of the most current building code standards
● Support State Legislation and City Ordinance to expand the PACE program and other
incentives that provide innovative solutions for low emission buildings
● Put in place clean contracting standards for buildings permitted by the City
● Enhance focus on eliminating emissions from City buildings
○ Continue to prioritize budget and resources for the retrofitting and improved
energy efficiency in current CIty Building
○ Require net zero buildings for new construction (above LEED standards)
○ Retrofit old buildings
1. Does this recommendation improve inclusivity/equitability in the city? It can if an
emphasis placed on ensuring equity for how all retrofits and new development is
treated
2. Does this recommendation consider sustainability/environmental stewardship? Yes
3. Does this recommendation help shape the character of the city for the better? Yes
Renewable Energy
● Pass a Resolution at the City Council to have net- 100% clean energy by 2023 and
develop a Plan for accomplishing this goal in an equitable manner, considering the
following strategies:
18
○ Work toward a municipal-owned renewable power company. Rocky Mountain
Power does not share the same goals or timeline as the residents of Salt Lake
when it comes to 100% renewable.
○ Suport state legislation creating a Regional Transmission Organization (RTO) to
allow the City greater access to energy markets
○ Create space for the City to be innovative in technology and partnerships
■ Micro-grid technology incentives
■ Rooftop solar and home/business storage incentives
■ Public / private partnership to create a pumped storage initiatives
● Act as a regional and national leader in renewable development based on serving the
needs of all residents equally
● Pro-actively lead the implement HB411
○ Engage in Docket at the Public Service Commission for HB411 to assure
competition and fair rates
○ Engage in and drive procurement process through Rocky Mountain Power for
sustainable renewable energy projects and best pricing for residents
● Work with UCE and UT Climate Action Network to expand EmPower SLC to achieve
equity and justice-focused climate solutions that improve economic opportunity and
reduce cost for low-income residents
V. Conclusion
In conclusion, the Mayor-elect has every opportunity and a wide base of support to
move Salt Lake City to the forefront of environment and sustainability leadership both
regionally and nationally. Our biggest take-away is that while the City has a long history of
strong environmental and sustainability work - it remains behind the curve of what is possible.
We urge Mayor-elect Mendenhall to take a new look, listen to new ideas and empower the
community to participate in moving the proposed actions forward.
19
Supplementary documents
Stakeholder Contacts
Stakeholder Survey
20
Equity, Inclusion, And Belonging & Geographic Equity
EQ UITY, INCLUSIO N, AND BELO NGING & GEO GRAPHIC EQ UITY
TRANSITIO N TEAM S JO INT M EM O RANDUM
We congratulate and commend Mayor-Elect Mendenhall and her leadership team for their
intentional design of prompting every committee to address equity and inclusion in their
recommendations and overall goals. Living in the daily practice of interrogating policies and
processes that produce unjust and inequitable community divides requires thoughtful and
strategic front end work. To that end, we encourage Mayor-Elect Mendenhall to build in equity-
minded practices from hiring a team that demonstrates a commitment to a diverse
representation to continuing to listen to and be guided by a broad representation of
community members.
This memorandum reflects the collaborative efforts of the two subcommittees focused on
equity and inclusion. Immediately following the steering committee, we determined that we
would be most effective by working together to collect community input. Utilizing Community
Based Research (CBR) methods, the data collected reflects thoughtful and hopeful community
voices address various overarching themes, particularly the effect of rising costs of living in the
City and the growing gentrification on everyday services, and a climate to thrive. Worries and
concerns about the impact of affordability are symptomatic of decade’s long economic and
political inequities.
The first 100 day goals emphasize assessment and audits to benchmark goals and create
measures of transparent accountability. Included in this document is an appendix that highlights
numerous topics and the comments associated with them.
The co-chairs stress the importance of a follow up meeting to think through definitions, starting
points and opportunities, and more importantly, relay the sentiment of desired engagement
and change. We stress the importance of transparency and follow up with community members
that provided feedback and participated in this process. We believe that Mayor-Elect
Mendenhall and her leadership have an opportunity to change the practice of engagement with
underserved communities from the beginning and set a tone for being honest and accessible,
even when there are painful but needed areas for improvement and growth.
M ETHODO LO GY
The Roundtable Discussion was a gathering of key leaders that are respected and informed
about the diverse needs of the SLC’s communities. It is important to note that the majority of
participants were women of color. The forum gathered data in small groups and in a large
group discussion. We gathered data from every participant.
The Community Open House was hosted at the Marmalade Library from 3:00-6:30 PM. 8
volunteers were trained and conducted one on one interviews in English and / or Spanish. The
questions were open ended which allowed participants to offer higher quality data.
Supplemental Key Interviews were also conducted with lawmakers, nonprofits, and community
groups. This step was necessary to capture groups that didn’t attend the forum or the open
house. For example, we hosted an evening with Pacific Islanders to share their unique
perspective on the city.
City Staff Interviews were conducted with heads of eight departments and key staff. The
majority of the questions focused on equity ranging from the internal needs to the external
engagement. There are clear infrastructural challenges that both perpetuate real barriers
towards creating inclusivity and feed misperceptions of inequity, exacerbating tensions
between those who seek greater City responsibility and those who believe they are doing what
is asked of them. Setting strategic directions and goals will better align practice with outcome.
Processing the Data from all the interviews was coded based on keywords, phrases, and ideas
that were used in each interview. The codes allowed us to cluster the data based on
commonalities. Also, in some cases we only heard from a small group or only one person from a
specific community; we took special care not to let their input get lost by weighting their
2
responses. After combining all the data clear themes emerged which guided our outcomes for
this report.
3
GEOGRAPHIC EQUITY RECOM M ENDATIONS
In order to thoughtfully recommend short and long-term priorities for Geographic Equity for the
incoming Mayoral administration, our sub-committee needed to unpack and define this
complex concept to guide our process. We used a framework influenced by both the social
determinants of health and urban planning fields to inform our questions and the
recommendations provided in this transition memo.
DEFINITIO N
Geographic Equity considers community factors in the social and physical environment that
impact overall wellbeing. For example, this can be found in an institution’s priority to support
and improve infrastructure in some zip codes versus others, availability or lack of housing,
language services, food environments, physically active and welcoming spaces, art and cultural
opportunities, transit options and environmental hazards, as well as social segregation.1 This is
further found in social patterns of engagement with public service agencies including
healthcare, law enforcement, and systems of education.2
1. DIVERSITY IN LEADERSHIP
A consistent request shared from the various platforms we engaged in to gather
feedback and community input was for the administration to diversify representation in
positions of leadership and power. This included the cabinet, city council, commissions,
and committees, and the city’s management staff. Salt Lake City is amongst the most
1
Mary Evelyn Northridge, Lance Freeman, Urban Planning and Health Equity, US National Library of
Medicine National Institutes of Health, found at
https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3126931/
2
Id.
4
diverse cities in Utah and yet those in executive decision-making roles do not represent
the 40 % of the city’s multicultural residents. The lack of diverse perspectives and
thoughts in positions of influence deeply affects policies developed and implemented
by the administration. Suggested and adopted policies rarely have community input and
fail to consider unique concerns and needs of marginalized populations. In addition,
these practices exacerbate detrimental social conditions that disenfranchised
communities experience daily and create further social isolation, lack of civic
participation, and continued distrust in systems of government.
a. To ensure progress in this area, an assessment of the current makeup of the city’s
leadership would be critical to track progress and improvement in the HIRING,
RETENTION, and PROMOTION of diverse staff and management.
c. Community input should be a part of hiring key staff members that are required
as part of their role and responsibility for the city and on behalf of the
administration, to engage with and solicit feedback from Salt Lake City residents.
5
through 12th grade schools, mental wellness and health clinics, and
credentialed childcare options would also need to be included to better
understand geographic gaps in services and resources in Salt Lake City.
iv. Compare Salt Lake budget distribution to the gaps found in the mapping
index.
3
Building a Cultural Equity Plan, Policy Link, found at https://www.policylink.org/our-
work/community/arts-culture/plan
6
financial, and informational resources.4 In order to accomplish this task we recommend
the following steps.
b. The Equity plan should be used in tandem with the mapping index to identify
needs and set objectives and goals that close the gaps and address disparity.
c. The Equity plan should also center the perspective of historically resilient
communities and invite input when setting priorities. This would create a greater
process of transparency, accountability, and ensure that those most impacted by
policies can inform decision makers on what the greatest needs are for their
communities.
e. This plan should further include a formal internal coordination and training
experience to support inter-department cohesion around the meaning and
significance of equity.
4
Id.
5
Id.
7
a. Human Rights Commission
The commission’s purpose should be given additional weight and be used as the
administration’s advisory board that helps inform high impact and high-level
initiatives, ensuring that underrepresented communities would not be affected in
disparate ways (i.e., Homeless shelter placements, inland port, funding
opportunities for new service location)
8
a. Challenge and Change the Narrative
The Westside community is culturally vibrant and yet the narrative is rooted in
disempowered and fractured frames that further perpetuate lack of
economically, socially, and holistically advantageous opportunities for our
residents. We recommend strategies that elevate and counter the narrative to
rebrand this area. This could be done by incentivizing businesses and developers
to create opportunities and hold culturally enriching events on the Westside to
drive the economy and expose people to the beauty and potential of this
community.
c. Training
Create a robust orientation and training practice around diversity, inclusion, and
belonging for city officials, employees, councilmembers, and administration. This
would require a commitment to on-going experiential and facilitated
experiences with experts on topics that would increase capacity to work with
underserved and underrepresented communities. This program should prioritize
developing empathy, civility, acceptance, shared power dynamics, privilege,
abundant mentality, bystander skills, and the ability to have difficult
conversations when acknowledging historical oppression, racism, and structural
violence.
i. This was repeatedly requested for those in public service and public
safety roles, with a consistent emphasis on law enforcement.
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ii. Concerns about hyper-policing, racial profiling, and targeted
engagement with youth of color in schools was resoundingly shared as a
form of violence that needed to be addressed immediately.
iii. A need for review and revision around current police practices should be
prioritized in this legacy initiative to change the way communities of color
and law enforcement have historically engaged with one another.
Explore community-policing practices that are not rooted in suppression
and oppression of specific areas that often tend to be low-income and
racially and ethnically diverse.
iv. Changing the manner in which city employees and public service officials
engage with historically harmed communities will also be critical in
addressing the deeply ingrained fear that our residents from immigrant
and undocumented communities live with. This fear has created
significant barriers for residents who need to access public services such
as health clinics, law enforcement, schools, court, and government
assistance but choose not to due to our national and local climate around
immigration.
10
2. ENHANCED PHYSICAL AND SOCIAL ENVIRONM ENTS
In order to ensure a fairer distribution of community aspects that enhance physical and
social environment, the administration should consider legacy improvements in the
following areas:
a. Transportation
Increase connection across the city via transit options, specifically from East to
West communities. A large part of the city’s workforce resides on the Westside
and yet limited and accessible options exist for residents to travel between other
parts of Salt Lake. The incoming administration should fund and prioritize
projects in the budget that will consider the gaps in transit routes that would
help increase access to core services found on the Eastside and can potentially
open opportunities for employment and social connectedness.
i. FREE FARE zones should extend further west of downtown and should be
refigured to include areas where the household income is near the
poverty line.
b. Healthcare
Accessibility to community-based health facilities and mental wellness providers
that are culturally responsive.
c. Education
Support the creation and funding of quality pre-k through 12th grade systems of
education that encourage social connection, opportunities for civic development
in our emerging youth leaders, and have practices rooted in restorative justice to
decrease the likelihood that youth will be exposed to juvenile justice system
involvement.
11
i. There is currently no high school in Glendale or Rose Park and youth have
to travel to different parts of the city to access their education. High
schools are critical spaces for community meetings and social gatherings.
These spaces also inspire a sense of pride for parents and families in
these communities when graduations occur and special ceremonies
highlight our emerging leaders from culturally diverse and vibrant
backgrounds.
i. Everyone needs safe, decent, stable housing but this need is particularly
critical for some of the most vulnerable people in our community. For
people with chronic health conditions, mental health needs, people with
disabilities, elderly and aging populations, low-income, those with
histories of trauma, and those experiencing other struggles — housing
instability increases the likelihood of continued crisis and social isolation.
A safe home can create a sense of belonging and provide people with
the opportunity to prioritize other barriers for well-being.
ii. Transition shelters with drop-in services can also provide those
experiencing chronic homelessness with a space to have their privacy
protected when accessing basic hygiene needs. We must consider how
our work centers and prioritizes the humanity of the most vulnerable and
how we can increase treating those we serve with dignity and respect.
12
EQ UITY, INCLUSIO N, AND BELO NGING
DEFINITIO NS
While we offer broad definitions of equity, inclusion, and belonging, we want to be clear that
the actions of all three are in play everywhere, regardless of one’s awareness. Simply stated:
Inclusion is the act of creating environments in which any individual or group can feel
welcomed, respected, supported, and valued. Equity is striving to identify and eliminate barriers
that have prevented the full participation of marginalized groups. Belonging requires a
willingness to change.
Action 1:
Assess transportation needs and opportunities.
● Develop and implement processes for inclusive community input.
Action 2:
Create listening opportunities for artist communities. Three recommended listening formats are
a private group conversation, a panel event, and a dedicated press conference.
● Provide gender-neutral bathrooms at any City event, including arts related events.
● Inventory arts and cultural spaces, especially youth of color, to inform decisions and
actions.
Action 3:
Expand invitations to diverse populations. There are multiple identity populations who need to
be considered when creating public events.
● Increase resources for members with accessibility needs to attend meetings.
● Provide more resources in languages other than English.
Action 4:
Utilize existing data and request reports to benchmark current trends from budget allocation to
hiring pools and actual hires.
13
Action 5:
Facilitate and invite youth engagement.
● Determine potential processes for creating youth councils and inviting youth voice to
inform and support the Mendenhall administration.
2. Arts Community
Recommendations in this timeframe focused on actions that will improve equity,
inclusion, and belonging through funding and promotion. Funding is viewed to benefit
all efforts related to equity in arts. Promotion leverages extensive existing Utah talent
and satisfies the hunger of this talent has “to be seen”, especially on a dedicated stage.
Priority concrete steps of funding and promotion are:
a. Double funding of Arts, Culture, and Events Fund and allow funding categories
beyond events. Engage artists in fundraising, including corporate outreach.
i. Continue funding and growth of jazz festival with authentic leadership.
ii. Create and incentivize more venues open to more artists.
b. Dedicate a Salt Lake City budget to the arts.
c. Emphasize arts in schools and afterschool programs. Collaborate with successful
tech efforts – e.g., extend Science, Technology, Engineering and Math (STEM) to
Science, Technology, Engineering, Arts and Math (STEAM) models.
3. Human Resources
a. Review and update job descriptions to remove gendered language, unnecessary
education requirements, and include equity language.
i. Work with 3rd party consultant to accomplish this goal.
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b. Conduct an independent, 3rd party audit of equity opportunities and challenges
citywide.
c. Review and update existing training videos and create/procure content that aligns
with equity, inclusion, diversity, and belonging best practices.
d. Consider asking each employee, once they’ve had the opportunity to learn more
about equity, inclusion, and belonging to identify 3-5 goals/outcomes related to
equity that can be included in their annual performance plans.
15
h. Create an Equity Ambassador program with staff that can be specially trained to
serve as internal consultants to city departments on equity, inclusion, and belonging
issues. These folks should come from all kinds of backgrounds and be willing/have
the capacity to take on these “other duties as assigned.” Offer an incentive to these
folks, whether extra conference travel, additional pay, days off, etc.
i. Develop a public facing website that is the number one place to find information
about equity in SLC government.
i. At some point this website could include a dashboard with equity indicators
across the city.
ii. Build a GIS map with layers specific to city efforts, for example CAN is putting
together a budget map that tracks spending by community.
iii. Include a layer of information about social determinants of health.
iv. In coordination with city staff and community, develop a list of reading
materials, resources, and action items to help build knowledge about equity,
inclusion, and building.
j. Develop a 100-Day Equity Kickoff Plan that lays out a framework for public
participation and city efforts to further work on addressing equity.
i. Consider using Arts, Youth, and Governance as places to begin as the Equity,
Inclusion, and Belonging Subcommittee has convened committees and has
input available for these areas.
k. Include equity in all procurement ordinances and request that it be included, as
relevant/appropriate, in all RFP proposals. Work with Supreet Gill in Sustainability on
implementing this.
l. Ask HRC/Mayor’s Office to convene an annual, city-wide facilitated dialogue that is
developed in coordination with community groups. Give these groups resources to
reserve rooms, procure catering, develop questions, and find facilitators. IAP2
Intermountain has a toolkit that can be updated and given to communities to
accomplish this.
m. Partner with Salt Lake City Public Library System to develop an equity speaker series
showcasing the work of local community organizations and advocates.
16
b. Work with the Human Rights Commission to convene a community process to set
goals and outcomes for the position and, at the very least, define how this position
should work with and interface with the community.
c. Consider allowing the public to provide input about the qualifications and/or
selection or this position.
d. Hold a panel discussion or facilitated dialogue with top candidates for the position
that is open to the public. Allow the public to submit their own questions.
e. Create a plan that can be provided to community groups before the position is hired
about how they can expect to work with the position and lay out a process for
engagement in the first 100 days.
CONCLUSION
The voices, sentiment, and recommendations for action reflect the collection of voices from a
wide cast of networks and recommended stakeholders. It is only a glimpse into the hope of
what is possible when we are willing to interrogate our everyday practices and assumptions
about our leadership values and actions. We hope that among the many action oriented
policies and practices named, that Mayor-Elect Mendenhall will step into this moment with the
vision that she embraced that set us out to be model of City government led by equity and
inclusion.
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APPENDIX
The following data is summary that was collected in one on one interviews, the community
leader roundtable, and the open house. The participants’ responses were coded and then
clustered with similar comments. Those comments were then assigned an overarching theme
that defined their clusters.
THEM ES
W estside Emphasis
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Representation
● Lack of diversity in positions of power at the city including the cabinet, departments, as
well as police and fire departments
● The city needs to include community in hiring key staff that are engaging with the
community
● More diverse representation on city boards and commissions
● Preservation of cultures. For example, using new practices of race and queer ecologies
on city designs.
○ Having cultural art, buildings, language, design infused into city-scapes
● Indicators that measure neighborhood and localized social health inequities/ disparities
and then use that data to inform department budgets
● Every city department needs an equity plan that reflects their hiring, promotion, and
retention practices.
● The city should develop signature priorities on equities based on geography
● Scapegoating and tokenism are relevant during campaign season and when there are
cultural weeks or when there are racial incidents.
19
● Community councils don’t reflect the communities they serve. This process needs to be
revamped
● Keep having community forums on the topic of inclusion and equity
● All community facing city employees need to develop trust with the communities they
serve
● Work along side and incentives organizations that are already doing inclusion/equity
work
● Creating spaces for protests and demonstrations
● When someone who does not know how to access the appropriate channel of
government tries to engage they are discouraged when they don’t know what to say or
who to say it to. They suggest city employees are trained to get the community member
connected to the right person is a swift and friendly way.
● Different cultural groups have different needs and ways of gathering which requires the
city to develop nuance ways to reach each community.
Policing
● How to respond to social issues opposed to criminalizing and penalizing people. For
example, there are increases in infractions for people that are experiencing homeless
opposed to tackling the determinants that are causing the infractions.
● Police need to embrace a restorative justice framework
● Identify and reduce racial profiling
● Police officers need to authenticity know the communities they are serving.
○ Rookies are more likely to use force than experienced officers in westside
communities
Transportation
Education
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● Work closely with undocumented students to help them navigate the school system K-
College-workforce
● Better collaboration between city and school district
● Salt Lake City School district needs to be audited for equity and inclusion
● More pre-k education opportunities
● Affordable adult education opportunities
● The education continuum relies on a lot of partnerships. These partnerships need to be
consistently convened and nurtured
● Increase in mentors
● Lack of access to affordable youth sports
● Gifted public school programs are hurting marginalized students. The programs are
challenging to access, they create hierarchy in schools, divide communities, and are
elitist
● The school to prison pipeline feels very relevant for communities of color. When their
children are put into the system for infractions they stay in the system longer than than
white children which results in increasing their chances to stay in the system. A new
approach to working with youth that doesn’t result in them having to be in the system in
the first place.
● Parents want to know if students that fall through the cracks or are really falling behind
are getting the level of support they need to get back on track. They want know if wrap
around services are being provided to help the student on multiple levels (mental
health, physical health, tutoring, transportation, harassment, spiritual needs, etc)
Affordability
21
Accessibility
Healthcare
● Review the locations of community health clinics and build them in health deserts
● Increase transportation to health clinics
● More culturally responsive health care and mental health providers
● More accessible and affordable mental health options
● More dental care in low income communities
● Increase children visiting parks, nature, and playtime (recess is eliminated on smog days)
● More business on the west side so people have more access to the basics.
● Preservation of cultures
● Identify food deserts in SLC
● Develop a map with overlays based on basic needs such as food, shelter, transportation,
mental health clinics, health clinics so the city can see the geographic gaps in services.
● Extended support for refugees after federal support runs out
● Increase air quality
22
● Develop a plan for undocumented people to navigate our systems especially when SSI
and personal information is required
● Increase nutritious and affordable food for children when school is not in session
● Spaces for leisure and privacy for those experiencing homelessness
● Leverage Dr. Pam Perlich’s demographic data on SLC to inform outcomes and where to
concentrate resources. https://gardner.utah.edu/demographics/special-topics/salt-
lake-city/
M iscellaneous
● A part of Redwood Road is slated to be named after late senator Pete Suazo. These
signs have not been put up.
● Change the Human Rights Ordinance to fund them to do bigger projects
SPECIAL THANKS
We would like to extend our deepest gratitude to those who participated during the open
community forum, completed the on-line surveys, and attended the roundtable discussion.
These community leaders and members invested time and energy with a desire to inform
Mayor-Elect Mendall’s administration to better serve the underserved and underrepresented
communities in Salt Lake City. This memo would not have been possible without their support.
RO UNDTABLE PARTICIPANTS
§ Jem Locquiao
§ Glenn Bailey
§ Laís Martínez
§ Luna Banuri
§ Celina Milner
§ Silvia Castro
§ Asha Parekh
§ Ashley Cleveland
§ Pam Perlich
§ Samantha Eldridge
§ Fernando Rivero
§ Bryce Garner
§ Samah Safiullah
§ Jenny Hor
§ Julie Sieving
§ Jean Irwin
§ Crystal Young-Otterstrom
§ Claudia Loayza
RO UNDTABLE FACILITATO RS
§ Kilo Zamora
§ Stacee Adams
§ Nubia Peña
§ Rozanna Benally-Sagg
23
Homeless Services
Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
As the Co-Chairs of this Subgroup we were incredibly impressed with the response and engagement that we had from our
Subgroup members and although we had a very large committee, all of the members provided important representation and
feedback in a respectful, positive and helpful manner. In order to give you a better overview of the recommendations and
thoughts that we received, we have also included an organized listing of the group’s input in the Appendix of this document,
which will serve as an important repository of our collective thinking as it relates to this challenging issue.
When we began, we highlighted the point that homelessness impacts everyone in our community and the importance of each
person in that community, both those experiencing homelessness, the general public and visitors, and the businesses throughout
the city. We consciously worked to address the myriad challenges and we strived to attain balanced, executable and measurable
recommendations that strike a balance between individual rights, enforcement, humanity and respect. We believe that we
achieved this goal both in our interactions with one another as well as our 100 day and short and long-term recommendations to
you and your administration.
We wish you our very best and hope for your success and stand ready to continue in our engagement with you as you endeavor
to lead our City into the future.
With sincere thanks to you and each member of the Subgroup on Homeless Services,
Spencer P. Eccles and Brittney Nystrom
Co-Chairs Subgroup on Homeless Services
NOTE: special thanks and recognition to Mindy Vail, Dayton Kilian, and Michael Parker for their assistance.
Spencer P. Eccles (Co-Chair) The Cynosure Group Christine Ivory Ivory Homes
Brittney Nystrom (Co-Chair) ACLU of Utah Michael Parker Ivory Homes
Palmer DePaulis Utah Council on Conflict Resolution Bernie Hart Understanding Us (Library Square area)
Bill Tibbits Crossroads Urban Center Marita Hart Understanding Us (Library Square area)
Gail Miller Larry H. Miller Family (Jay Francis) David Litvack Deputy Chief of Staff - Mayor's Office
Mikelle Moore Intermountain Healthcare Jon Pierpont DWS, Exec. Director- (Nate McDonald)
Sandra Hollins Representative - State Legislature Linda Wardell City Creek Center
Kathy Bray Volunteers of America Preston Cochrane Shelter the Homeless Committee, Exec.Dir.
Amy Hawkins Community Council for Ballpark area Rick Foster Church of Jesus Christ of Latter-Day Saints
Jean Welch Hill Dir. of Govt. Relations - Catholic Diocese of SLC Katherine Fife SLCo/SL Coalition to end Homelessness
Pamela Atkinson Advocate, Humanitarian, Pamela's Place Ari Bruening Envision Utah, Pres. and COO
Mike Brown SLC Police Chief Matt/Tony Caputo Caputos
Rich Mauro Public Defender Michael Parker Ivory Homes, VP Public Affairs
Randy Shumway Cicero Group Damien Patton Banjo - Technology
Kilian Dayton Cicero Group Shaleane Gee Zions Bank, VP Community Development
1
Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
Across the State of Utah, many are impacted by homelessness, and rates of chronic homelessness are
rising. The latest Point-In-Time count for Utah revealed that a total of 2,876 persons are experiencing
homelessness – of which 512 are experiencing chronic homelessness. Considering that 66% of those
experiencing homelessness in Utah are concentrated within the Salt Lake City Continuum of Care, our local
community efforts to address homelessness are of great significance. Already in our city, many
stakeholders and services providers are working tirelessly to provide support and solutions. To optimize
these efforts, a system-wide, strategic, and human-centered approach needs to be adopted; however, such
an approach must prioritize actions that both relieve hardships now and prevents future occurrences of
homelessness and housing instability.
Objectives
• Eliminate human suffering associated with homelessness
• Eliminate the key elements that perpetuate homelessness
• Create a safe and inviting city
Questions to Address
1. How do our short- and long-term recommendations improve inclusivity and equitability in the City?
• Our recommendations, if adopted, would include and value the voice of people experiencing
homelessness in decisions made about them. Additionally, we recommend acknowledging
and overcoming barriers and biases that historically exclude and marginalize people. Access
to homeless services and housing must be intentionally inclusive of people living with mental
illness, criminal records, addictions, and disabilities.
2. How do our short- and long-term recommendations help shape the character/identity of the City for
the better?
• All residents of Salt Lake City should feel like they belong here. We recommend planning
and delivering services to people experiencing homelessness in a way that the impacted
community and all stakeholders feel included and heard. Ending human suffering associated
with homelessness is an issue we believe can unite all residents of the City.
a. Coordinate / Collaborate: As the Capitol City, it is imperative that the City is not only a
stakeholder, but also a leader in the effort to address our homelessness issues. There are too
many distinct silos trying to support our most vulnerable populations. We need to improve
the coordination and collaboration and provide leadership in critical conversations and
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Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
ACTIONS:
• Lead and collaborate with key stake holders in the development and application of
best practices to support the State’s homeless population. Align siloed organizations
that support the homeless.
• Assign a person to oversee a group to coordinate the City’s ongoing efforts to combat
homelessness. This group should coordinate the application of best practices;
advocate for clients and service providers, healthcare providers, and apartment
managers; catalog state-, county-, and privately funded resources; coordinate
between providers; and oversee independent measurement and evaluation.
• Increase collaboration between the mayor’s office and key stakeholders (e.g. Salt
Lake Valley Coalition to End Homelessness and the State Homeless Coordinating
Committee).
• Inform: Identify, summarize, map and communicate/share lists of all resources and
services available to better serve the homeless.
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Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
• Reconvene the subgroups of the Transition Team at the 100-day mark of the
Administration to revisit recommendations and gauge progress.
a. Immediate Needs for the Winter Months: We’re approaching the winter months in a
period of significant transition. The emergency shelter system has been overhauled, and we
know from prior years that January is the month in which the highest number of people
require services and shelter. To address these immediate needs, we recommend:
i. Planning for a low-barrier emergency shelter available through the winter months
ii. Reviewing other capacity constraints, including serving the mentally ill, service-
resistant populations
iii. Expanding the Downtown Ambassadors and Park Rangers programs
b. Transportation: A lack of transportation should never be an obstacle for accessing a shelter,
services, or employment. The distributed Resource Center model has increased the need for
reliable transportation, pedestrian infrastructure, and accessibility to the new centers. The
solution needs to be safe, reliable, and accommodating, and it needs to be possible for
people to bring their belongings with them. The city should coordinate with other groups
providing these services to ensure people can access the resources and services they need
when they need them. Where needed and feasible, explore creative solutions that deliver
services to the people versus taking the people to the services. In addition, the city should
develop creative solutions in partnering with both public and private resources to fill gaps in
transportation services.
c. Transition Services: Ensuring that homelessness is rare, brief and non-recurring requires a
targeted approach to specific populations that are transitioning from the criminal justice
system and mental-health systems back into society. There should be increased access to
family mediation, emergency funds, friend/family outreach, legal advice and representation,
transportation needs, disability services, linguistic barriers, and other proven, and much
needed interventions. Look at efforts currently underway to connect all stakeholders
working to assist someone re-entering society and avoid returning to homelessness or
incarceration (e.g., the work of the Salt Lake Legal Defender Association). Assess
effectiveness and apply solutions toward longer-term outcomes.
d. Become Data-Driven: Identify and implement a technology solution that will help un-silo
the city’s data and make it understandable and actionable. The solution should aggregate
data from hospitals (e.g., available mental health and addiction treatment beds),
transportation providers, service provider availability (e.g., available resource center beds),
government bodies, and private groups. In addition to helping with the transportation and
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Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
services components listed above, it could be used to augment case work and improve
planning efforts.
ACTIONS:
• Plan for a low-barrier emergency shelter available through the winter months.
• Review other capacity constraints, including serving the mentally ill, service-resistant
populations
• Identify and implement a technology solution that will help un-silo the city’s data and
make it understandable and actionable. The solution should aggregate data from
hospitals (e.g., available mental health and addiction treatment beds), transportation
providers, service provider availability (e.g., available resource center beds),
government bodies, and private groups.
a. Policy, Statute, and Ordinance Review: Review and Catalog the civil and criminal statutes,
regulations, and ordinances and policies regarding or impacting homelessness (e.g.,
camping, etc.). Following the review, make recommendations as needed, for changes to
ensure that laws and regulations have continuity and are compassionate, earnest, and
protect the interests of the entire community, ensuring that homelessness is rare, brief and
non-recurring and that Salt Lake City remains a safe and inviting city.
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Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
b. Law Enforcement: Homelessness is not a crime, and support services should be the tip of
the spear in the fight against homelessness rather than law enforcement. However, law
enforcement plays a crucial role in ensuring the safety and well-being of all of Salt Lake City’s
residents, and the expansive flow of illegal substances is overwhelming well-intentioned
people who yearn to recover. We suggest coupling law enforcement interaction with an
opportunity to access services, continuing the drug courts, expanding the expungement
efforts, and continuing to aid law enforcement to obstruct the flow of illegal substances
while providing a pathway and an incentive for all involved to rehabilitate with a clean break.
An increased emphasis on and prioritization of training our law enforcement community,
volunteers and other stake holders regarding the real-world implementation of policies,
statutes, and ordinances is critical and additional budget allocations if needed must be
considered.
c. Diversion: Diversion efforts toward accessing services in lieu of criminal consequences have
been proven to effectively help people experiencing homelessness. Engage law enforcement
officers and other critical stakeholders to evaluate current efforts to identify alternative
ways to expand diversion.
ACTIONS:
• Review and Catalog the civil and criminal statutes, regulations, and ordinances and
policies regarding or impacting homelessness (e.g., camping, etc.).
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Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
Long-term Efforts
While the above efforts will be a step in the right direction, to truly achieve a paradigm shift in the way
Utah addresses the challenge of homelessness, Salt Lake City needs to lead the homelessness discussion for
the state.
1. Increase Housing: Nobody can exit the cycle of homelessness unless there’s somewhere for them to
exit. The mayor-elect campaigned on increasing SRO housing, and we recommend following
through on this important need. Increasing the availability and the preservation of low-income
housing and alternative shelters to bolster prevention efforts as well as increase success rates of all
the services provided to people experiencing homelessness. Evaluate creative and feasible solutions
to mitigate criminal record barriers to accessing housing. Additionally, there needs to be a solution
for long-term care of those with mental illnesses, along with the necessary medical services and
case workers. This SRO housing and other deeply subsidized housing units need to be distributed
with an acknowledgment to geographical equity so as not to create concentrated ‘SRO districts’ that
have the potential to recreate the safety issues currently existing in areas of the city that host
concentrations of low-budget motels.
2. Review current efforts: Perform a comprehensive system evaluation with end-to-end journey
mapping of homelessness that identifies Utah-specific causal mechanisms and strategic intervention
spots, as well as an objective provider assessment to drive a revised governance and funding
structure that emphasizes strong ongoing measurement and evaluation around a set of rigorous,
collaboratively-defined, meaningful outcomes. Additionally, stakeholders need to clearly identify
high-impact opportunities that can be optimally scaled and funded to drive improvement in
outcomes.
3. Increase Coordination and Collaboration: With many state, city, and county leadership parties
across the state, there isn’t a clear leader in the fight against homelessness, which is why there’s
such a void in coordinating the best care in the most effective ways. We recommend the Salt Lake
City take that leadership position, in conjunction with the Governor. Hold an annual leadership
summit for all city and county mayors in Utah. This event should identify and agree upon specific
and actionable outcomes and measurable key results. People experiencing homelessness and
leaders from the non-profit, business and philanthropy sectors should be given an opportunity to
participate. Progress toward the Mayor’s objectives must be regularly reviewed and communicated
to the public to ensure accountability toward their accomplishment. There also needs to be
increased coordination between how police forces across the state treat individuals experiencing
homelessness. Salt Lake City has become a “treatment hub”—the mayor should work with local and
state leaders to share that responsibility across the state to enable people experiencing
homelessness to remain where they are and therefore, maintain a support network and access
services near friends and family.
4. Bolster Prevention Efforts: There are a number of things the city can do to prevent individuals from
facing homelessness. In addition to the thoughtful recommendations provided by the housing
group, we recommend ongoing funding and support for efforts that address intergenerational
poverty, drug addiction, and mental health issues. As an example, the Department of Workforce
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Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
Services has a framework for addressing intergenerational poverty that can be applied to the city. In
addition to efforts to treat those currently experiencing homelessness, the city should work to
reduce the number of people who require homeless services.
5. Engage with People Experiencing Homelessness: The city should elicit feedback, possibly through
surveys or focus groups, where both qualitative and quantitative information can be used to drive
decisions. There needs to be a forum for those who are currently experiencing homelessness to
have their voices heard. There also should be some mechanism for representation within that
community. This could be a neighborhood council or other similar group. We recommend working
with other groups who are making progress in this area and creating a feedback system that will
bolster trust, increase communication, and ensure that the city’s efforts are effectively meeting the
needs of one of our most vulnerable populations.
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Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
APPENDIX
-------------------------Sub-group Recommendations Received and Discussed------------------------
• Leadership
o Dedicated resource within administration to coordinate city wide efforts related to
homelessness
o Coordinate with State and surrounding cities and counties
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Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
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Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
o Help the police maintain lawfulness and safety in the Rio Grande district and throughout the
city
o Reevaluate parking enforcement and ordinances near areas with increased criminal activity,
including the north and west sides of Pioneer Park
o Improve safety and the perception of safety by increasing the amount of downtown activity
(residents, students, families, etc. on the street), ensuring the downtown library doesn’t
become a quasi-homeless shelter, preventing the Jordan River from becoming a place for
camping and crime, etc.
• Technology Solutions
Develop a technology tool/APP that connects givers and receivers. The APP would educate givers
about homelessness and how to apply their resources (e.g. time, money or commodities) to the
need. The APP would also allow those experiencing homeless to share their needs and find
resources to meet their needs
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Mayor-Elect Erin Mendenhall Subgroup on Homeless Services
Near-term and Long-term Homelessness Intervention Strategy Brief
December 20, 2019
➢ Giver
▪ Where are Salt Lake’s homeless?
▪ Where can I volunteer
▪ Is it safe to volunteer?
▪ Where do I donate commodities?
▪ Who do I donate money to and how?
▪ Is it better for me to give to a panhandler or a shelter?
▪ How do I employ a homeless person?
➢ Receiver
▪ I need a ride (Uber/UTA Flex Trans)
▪ My DWS
▪ I need a blanket or hygiene kit
▪ I need clothing
▪ Where can I get food?
▪ Where can I get medical care?
▪ Where is a shelter
▪ How do I enroll my child in school?
▪ How do I get my child to school?
▪ How do I access my case worker?
▪ Who is my case worker (bishop, road home, therapist, job coach trainer, DWS
worker, CAP employee, 4th Street Clinic, law enforcement etc.)?
• Build consensus with partners about the housing stock needed to make the new homeless services
model work effectively and begin working with those partners to build that housing stock
• Work with state and local partners complete the construction of the first 800 housing units
identified as priorities by the Coalition
• Create and maintain housing (temporary, transitional, and permanent)
• Increase the number of case workers
• Increase in services to provide adequate resources for the mentally ill and those with addition
• Construct or remodel at least 2000 units of permanent supportive, SROs and deeply subsidized
housing units for those moving from the resource centers out into the community. The only way the
resource center model can work is to move people into housing, otherwise the new system will be
overloaded and the resource centers will be forced to become warehousing centers.
13
Housing
Transition Team Housing Subgroup Memorandum
I. Methodology. Briefly describe your methodology (e.g., who did you include? did you
conduct interviews, roundtables, divide into smaller focus groups?).
The group was comprised of a variety of housing experts with varied experience in housing
development, financing, and policy.
Claudia O'Grady – Utah Housing Dan Nackerman - Salt Lake City Housing
Corporation Authority
Weston Clark – Salt Lake County Lily Gray – National Development Council
Andrew Johnston - VOA and SLC Council Janice Kimball – Housing Connect
In order to capture a wide variety of voices, the co-chairs had one-on-one conversations with
Salt Lake City staff, committee members, the homelessness subgroup, and housing generalists
throughout the community. The process by which policies were identified and selected
happened primarily through group dialogue. This was further refined through iterative
feedback, a prioritization survey, and a final consensus exercise.
II. Key Opportunities. Briefly describe the big takeaways. What are the key opportunities
and/or biggest challenges your group identified?
The opportunities identified as having the highest-net-impact among the subgroup consistently
returned to two primary rolls the City plays in addressing housing affordability and supply:
1) As a principal determiner of what land within its jurisdiction can be used for,
the process by which it may be used, and, to a certain degree, the cost at
which that use may begin and continue, Salt Lake City has a substantial
effect on housing production and quality. Aligning various city codes,
branches, and departments around a unified vision would have outsized
impacts for the city.
2) As a substantial holder of monetary and real assets, the City has greater
impact on housing than just policy making. Opportunities may exist to
increase the efficiency and renewability of these scarce resources.
*An attached matrix (Exhibit A) outlines the main policies that were identified and discussed in
detail. It looks to outline the perceived ease, alignment, policy category, and committee priority
for the various recommendations.
The most humane, lowest cost way to combat homelessness is to help prevent it in the first
place. This proposed fund is intended to bring property managers, tenants, and nonprofits
together to help prevent evictions caused by short-term, non-systemic life events. Highlights of
the proposed fund are listed below.
*If the Mayor-elect deems it prudent/necessary to conduct an RFP for the financial-
services nonprofit, this goal may be best included in in the long-term category. If an
RFP is not deemed necessary, we’d recommend AAA Fair Credit Foundation as the
provider given how well the program dovetails with other services they offer. They
have been contacted and expressed interest.
2. Review and modernize outdated code to better achieve the goals of today
A city’s zoning code may be its most direct and impactful relationship with the quality, amount,
and appropriateness of its housing stock. And yet, many cities’ ordinances read as a
hodgepodge of various ideas from various decades that had evolving and sometimes conflicting
ideas of what their city’s needs might be in the future. Modernizing and unifying Salt Lake
City’s code to fit today’s realities would have an immediate, sizable effect on its housing stock
and greatly increase the amount of time SLC planning staff has to spend on planning vs.
administrative activities. Unfortunately, that same labyrinthine code is occupying virtually all
of the planning staff’s time with the paperwork and process it requires. Simply put, they can’t
write a more efficient code because the inefficiency of the current code is taking all their time.
While updating any zoning ordinance clearly would be a long-term goal, providing capacity to
do so would be a powerful first step. Announcing the intent to add two full-time planning
positions or to fund a contract with a code-consulting firm would be the first step in one of the
more deeply impactful things a mayor can do to address a long-term housing shortage.
1. Streamline and increase cohesion within the code by doing one of the
following:
a. Fund a third-party consultant to focus on the modernization of zoning
and priority codes. The scope should anticipate code changes that:
i. Streamline the number and type of decisions that need to go
before the commission, council, and/or upper level planning
staff.
ii. Align the code to the current needs of the city.
iii. Increase the quality and longevity of buildings constructed
within the city.
iv. Increase unity of purpose between departments within the city
b. Add two FTE to planning and one FTE to building services to help
handle the current workload.
i. This will allow senior-level staff the time needed to rewrite the
code.
2. Conduct an audit of 4-year staffing and funding needs. This audit may be
done in-house or by a third-party consultant and focus on:
a. The efficiency of current city processes
b. Whether staffing levels at various divisions are sufficient for a city of
this size
c. Whether the pay scale of staff is sufficient to attract and keep talent
i. This analysis should include where talent is generally lost to,
including non-planning divisions within this and other cities.
3. Create ordinance that, by 2023, requires all new buildings that use city money to
be all-electric, emission-free structures.
At some point, we have to stop funding the problem. Aligning the City’s housing and
sustainability initiatives ensures our community can grow without further degrading our
airshed. Setting the compliance date (2023) to align with when the City is committing to offset
100% of its own emissions will allow developers sufficient runway to modify their habits
without requiring them to redesign/delay their current projects.
Methods for implementation and considerations:
a. Replace the City’s current LEED requirement for city-funded buildings with
an emission-free building requirement.
b. Consider adding incentives to help transition the industry.
c. Consider a parallel ordinance that targets water usage. This could include a
requirement and/or incentives for low-flow fixtures and landscaping.
1. Create a Strategic Plan for use of city-owned vacant and underutilized land
2. Identify new ways of partnering with the private sector to provide more affordable
housing.
1. Explore more direct partnerships with financial institutions to reduce the cost
of construction and/or promote the preservation of housing.
2. Create a PILOT mechanism, in coordination with the County, that leverages
the City’s unique tax-exempt status.
3. Consider financing the construction and/or purchase of ADU’s.
4. Explore and support the creation of a significant housing manufacturing
facility within the state/city.
1. Invite members to join the advisory committee and establish a clean path of
communication between the group and staff.
1. The City’s current housing plan has many relevant and necessary solutions.
Focus needs to be placed on the pieces that generate the most impact and
ensure every department is invested in its outcome. The transition group
identified the following highlights:
i. Funding for resident services
ii. Inclusionary zoning
iii. Housing loss mitigation and demolition
iv. Density bonuses
v. Parking
vi. Support for supportive projects that aren’t necessarily formerly-
homeless projects
2. Consider partnering with entities already doing compliance work (UHC,
RMCRC, etc.) to inform enforcement mechanisms for the City.
5. Conduct a data-driven process review on the current permitting system in order to better
understand where bottlenecks may be occurring within the system.
1. The review should be conducted by a third party using clear data and
validated community experience. This data should include processes beyond
the first review. It will be critical that the review is inclusive of both
community and internal experiences, perceptions, and culture.
2. The policy could result in the creation of an ombudsmen or clear project-level
decision makers. Any position creation should be tied to a clear matrix of
measurable improvements. Such improvements could include time till
permit, decisiveness, customer experience, and alignment with city priorities.
Thank you for this opportunity to present our committee’s collective 100-day actionable recommendations for
Salt Lake’s City’s burgeoning Tech community.
Elected officials have three main levers of power to achieve their agenda:
The key to achieving the 100 days goal set out in this document will be how the Mayor-elect exercises these
tools.
Over the course of the last few weeks, various leaders in the Tech sector met to formulate the accompanying
pages of challenges and recommendations. These recommendations allow for yourself and additional city
officials to see an attainable future inclusive of all tech sectors, growth positive strategies, and to highlight the
continued importance Tech is to our city.
Collectively, we identified the challenges this community faces into three distinct sectors that include;
These three sectors define the Salt Lake City tech ecosystem landscape and provide areas of opportunity within
each. Because the Tech industry is a diverse group of skilled individuals and innovative companies, each with
often differentiating needs, these categories help to define the ecosystem thoroughly.
Once our challenges were established, we formulated collective solutions that touch each sector and will provide
a clear map for positive change. Many of these solutions are easy wins with high efficiency and minimal resource
drain or requirement.
We look forward to staying engaged with you and your administration and thank you for the opportunity to
present our findings.
Sincerely,
Committee Members;
Solution:
1. Mayor’s Tech Council
a. Co-Chaired by the Mayor and a Public Representative, inclusive of up to 10
CEOs/Founders, with rotating Vice-Chair from the City Council
a. Identify outcomes & metrics to measure and guide future actions
b. Supported by 2 dedicated city employees
i. One Biotech Focused
ii. One Tech Focused (Small & Big)
c. Create an SLC Tech Ambassador Program
d. Create a ‘Landing Pad’ Strategy for Tech in SLC
i. Create a program targeted to assimilating new employees (geared towards
singles and their partners). With a focus on cultural opportunities, lifestyle
benefits, the food and beverage scene, the vibe of the city and what they can
achieve here
ii. Create a strategy to increase flow between Northern California and SLC
Issue: General Misunderstanding of SLC, including cultural diversity and positive environment to build a
startup (inclusive of tech) in this city
Solution:
2. New SLC Tech Messaging & Branding
a. Develop a new tech-focused messaging & branding for SLC
b. Airport presence showcasing SLC startups
c. Mayor’s attendance at public openings and events allowing for engagement directly with
tech companies
d. Mayor’s Tech Series - hosting top tier out-of-state tech CEOs/Founders to visit SLC, to
speak to the ecosystem (panel, speaker event, etc.) & discuss growth opportunities in
SLC
Issue: Lack of clarity and focus on where to grow, can you truly grow a big tech company in SLC?
Solution:
3. RDA Development Strategy - Tech Growth by Nodes (zones)
a. Create a Tech SLC ‘Growth Map’ to show Tech companies how they can grow from 1 -
5,000 employees in SLC
b. Create an RDA / Tech plan
c. Biotech District established in the Marmalade District
d. Establish Tech in Granary to Gateway neighborhoods
Solution:
4. UTA/TRAX Startup Pricing
a. Critical for Startups to gain better access to public transport
b. Positive impact on traffic, increased use of public transport and air quality
STATE OF AFFAIRS
Tech continues to be a mainstay of the city of Salt Lake City but also the state of Utah. In the below
sections, we list our current challenges.
A. ADDRESSING BIOTECH
Salt Lake City and the state of Utah are known nationally as a leader in the Biotech field. This sector is
ripe for action to the following needs:
The Tech industry in Salt Lake City continues to grow, and with its growth, new challenges arise. Below
are our findings.
Defining E-Commerce:
● The E-Commerce market encompasses the sale of physical goods, via a digital channel, to a
private end user/consumer (B2C). Equally as large as the B2C economy is the rapidly expanding
B2B economy where industries, companies, the healthcare system, government, military, etc.
connect online to goods and products.
● Consumers connect through a user interface (front end) and the back end (programing and data),
which runs the front-end technology. By connecting to the supply chain through road, rail, air, and
sea, customers are linked to products that are manufactured and then warehoused in distribution
hubs throughout the US.
● Based upon delivery zip code, B2C purchasers are assessed sales tax, unless physical “Nexus”
exists (both a physical presence of the retailer in the State of Utah and of the purchaser). Taxes
are then assessed and apportioned at the State level.
The manufacturing sector, from base manufacturing to advanced manufacturing (including advanced
material, aerospace defense, and life science) is a technologically advanced industry that is oftentimes
unrecognized and scattered along the Wasatch Front. The economic base multiplier is an important job
generator in Salt Lake City.
83% of Utah’s jobs are in Provo/Orem, SLC and Ogden-Clearfield MSAs. 399,000 people live and work
in Salt Lake County, which is 47% of the workforce jobs in Utah. 178,000 people commute to work in Salt
Lake County every day. 115,000 people that live in Utah County work in Utah County. 50,000 people
commute into Utah County to work every day and 74,000 Utah County residents commute out of Utah
County to work every day. I-15 is the transportation artery for the tech sector and related businesses.
The Utah Inland Port Authority (UIPA) is positioning the State as a global technology leader in promoting
smart logistics, creating a green sustainable supply chain, attracting research and investment, and
emerging as a national thought leader in the rapidly expanding tech-mobility industry.
UIPA has a unique, generational opportunity, to create a state-of-the-art logistics system of high-
efficiency, zero or near-zero emissions operations focused around:
Challenges:
The NWQ of SLC is a major Wasatch Front employment center with E-Commerce at the center, all driving
the e-commerce technology ecosystem. Currently, there is very little mass transit to the employment
centers that retain 200,000 + Wasatch Front residents.
● Transportation infrastructure congestion causes significant traffic delays for the trucking industry
and limits the logistics reach of the 11-hour drive time, also contributing to our poor air quality.
The city, county, and state need to continue to invest in transportation and related infrastructure.
● Lack of talent at all levels in the employment stack.
● The time required to open a business, especially new construction, renovation and office build-out
is a substantial deterrent to doing business in Salt Lake City. Additionally, the requirements to
renovate older buildings for the tech sector, creative and related businesses can be a barrier to
building out the tech sector economy in buildings that are desirable (hip, creative and cool) to the
tech workforce.
SOLUTIONS FOR ALL TECH
We found that many of our individual challenges are also shared; therefore, our recommended solutions
provide advancement for all. We hope to continue to stay engaged and aid in pushing the below actions
forward.
Mayor’s Tech Council including Two Dedicated ‘City Tech’ and Economic Development Officials
● Co-Chaired by the Mayor and a public representative, a City Council Member as Vice Chair
● One ‘empowered’ official focused on small business and one ‘empowered’ official focused on
medium to large business in tech sectors
● Each of these individuals must be able to “speak our language” of tech
● Act as liaisons between the city and private sector businesses
● Ability to help in welcoming companies, the next stages of growth, the search for appropriate
office space, etc.
● Effective in shoring up gaps in communication
Node Corridors
● Identify, focus, brand and market areas of the city that have room for growth, those that are prime
for redevelopment, and incent the development of tech sector economy districts
● E-Commerce works on a hub (SLC) and spoke (MST) logistics ecosystem. The Tech and Biotech
sectors work on an anchor (INDUSTRY, KILN, Labs at Northgate, Seaholm Power Plant - Austin,
Station F - Paris) and district/corridor ecosystem
● Give companies a place to be around one another and make things happen
● Provide amenities and buildings specific to their needs
● Marmalade District is already taking shape for Biotech organizations
Memo Organization
1. Subcommittee members and methodology (page 2)
2. Key issues and opportunities for Salt Lake City transportation (page 3)
3. Short-term (first 100 days) goals/recommendations (page 9)
4. Longer-term (four years) goals/recommendations (page 13)
5. Appendices (page 27)
Executive Summary
As Utah’s capitol city and hub for government, culture, and business, Salt Lake City has
unique challenges and opportunities in transportation. In policy and in city
administration, transportation cannot be viewed in isolation. Transportation is
inextricably linked with and therefore must be considered in conjunction with land use,
housing, economic development, air quality, and equity.
Subcommittee members:
● Co-Chair, Andrew Gruber, Executive Director, Wasatch Front Regional Council
● Co-Chair: Jim Olson, President, Utah Jazz
● Tony Allred, Salt Lake City Firefighters, Office Director
● Nathan Anderson, Senior Director of Public Affairs, Union Pacific Railroad
● Carlton Christenson, Board Chair, Utah Transit Authority
● Cameron Diehl, Executive Director, Utah League of Cities & Towns
● Reid Ewing, Professor, University of Utah
● Jon Larsen, Transportation Director, Salt Lake City
● Daniel Mendoza, Pulmonary Division, Atmospheric Sciences, University of Utah
● Teri Newell, Deputy Director, Utah Department of Transportation
● Helen Peters, Transportation Program Manager, Salt Lake County
● Andrew Riggle, Policy Director, Disability Law Center
● Angela Romero, Utah House of Representatives
● Nicole Tatom, Associate Director Commuter Services, University of Utah
● Maria Vyas, Senior Associate, Fehr & Peers
● Bill Wyatt, Director of Airports, Salt Lake City Airport
Methodology:
a. Subcommittee formation: the subcommittee co-chairs invited transportation industry
and community stakeholders to participate, incorporating recommendations from the
transition team. All subcommittee members were informed of the purpose and
timeline, as well as the direction to consider inclusivity, equitability, sustainability,
and character of the City.
b. Initial brainstorm: all subcommittee members were asked – in writing and at
committee meeting 1 – to identify key issues/opportunities for SLC transportation.
(See appendix A for an image of the results of meeting 1.)
c. Development of comprehensive list of issues and ideas: Jon Larsen and Maria Vyas
assembled a comprehensive listing of potential issues and ideas, based on
committee input and incorporating the Mendenhall campaign transportation policy
memo (see appendix B for campaign policy memo). At meeting 2 and through a
survey, subcommittee members prioritized the ideas both for short term (100 days)
and longer term (4 years).
d. Discussion with other transition committees: Several conversations were held to
solicit input from other stakeholders and subcommittees.
e. Development of transition memo and refinement of recommendations: based on the
feedback received, a preliminary transition memo was developed. At subcommittee
meeting 3, the recommendations were further prioritized and refined and grouped
into short-term, longer-term, and supplemental recommendations. The
recommendations were fleshed out with further consideration given to (i) impact on
inclusivity, equitability, sustainability, and character of the City, and (ii) strategies or
steps for implementation. The memo was reviewed and finalized at meeting 4.
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SLC Transportation Transition Memo 12-20-19
Preface
This subcommittee believes that transportation should not be viewed in isolation but as
part of the larger built environment. People generally do not travel for the sake of travel
itself, but to engage in some activity at the destination. Thus, land use and
transportation are inextricably linked to one another. Compact, mixed use, pedestrian-
friendly development reduces the need for so much travel by automobile, and thus
reduces the external costs (such as air pollution and fatal crashes) of the automobile.
Yet, transportation and land use are typically separated in their own administrative silos,
including in Salt Lake City government.
This document, as commissioned by the new mayoral administration, focuses on
transportation issues, goals, measures, and recommendations. But these topics must
be viewed in the larger context of city design, and in the larger context of city
administration. An overriding goal and recommendation of this subcommittee is to better
coordinate land use and transportation. Other transition subcommittees, such as on
housing, may address some of the necessary links, but land use is more than housing,
and we believe that many of the goals of our subcommittee can be realized through
changes in zoning, subdivision regulations, urban design guidelines, and tax policy.
Issue Statement 1: Salt Lake City continues to be a hub of regional growth, in a state
known for extremely high growth rates. As the City grows and changes at a rapid pace,
City plans and structures need to be updated as well. Salt Lake City has a history of
visionary planning, but several key plans are incomplete or outdated. In addition, there
is a need for periodic updates to City structures and processes to ensure that the City is
making the most of available resources to deliver the highest quality services and
infrastructure projects.
● What are some of the challenges that could be holding Salt Lake City back from
keeping up with its dynamic growth and change?
o Salt Lake City has not produced a transportation master plan in more than
two decades.
o The City struggles to spend all of the impact fees that come in due to the
number of constraints placed on those fees. In addition, the Impact Fee
Facility Plan is outdated.
o Salt Lake City has had some notable success with procuring grants, but
could be positioned to take even better advantage of regional, state, and
federal sources of transportation funding. This could include funding
grants that directly benefit City projects, as well as regional projects that
are built and operated by partner agencies.
o Transportation functions are scattered across different divisions and
departments, sometimes with competing interests and emphasis areas.
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SLC Transportation Transition Memo 12-20-19
Without clear direction from the top, divisions and departments compete
for resources instead of collaborating on City-wide goals.
o The current budgeting process doesn’t encourage or reward inter-
departmental collaboration.
Issue Statement 2: Salt Lake City is a major regional destination, doubling its
population daily with the influx of commuters from around the Wasatch Front.
Simultaneously, Salt Lake City’s public transit network is a valuable but underutilized
community asset and we are not fully tapping into its potential to address traffic
congestion and air quality issues. Moreover, it is inaccessible to some potential users,
whether due to geography, cost, or other factors. Salt Lake City needs to have a
balanced transportation system, where driving, transit, biking, and walking are viable
choices for more residents and visitors.
● Why do some struggle to access or use transit?
o A perception (or reality) of unreliable bus transit makes this a less feasible
choice for people.
o Transit passes are unaffordable to some low-income residents, and the
cost can deter people from a range of income levels from using transit
(especially if they fail to consider the hidden costs of driving a private
vehicle). Moreover, many residents are unaware of the Hive pass.
o More transit service is needed on nights and weekends to support a range
of activities.
o In many cases, the buses don’t come frequently enough, making the wait
times too long to make the bus a competitive and viable option.
o Service to the airport is limited to the TRAX Green line, which has limited
time spans and can’t accommodate employees (16,000 people work at the
airport) or travelers who need to travel to/from the airport very early or late
in the day.
o Many bus stops lack adequate seating, cover from weather, shade from
the sun, and accommodations for those with mobility challenges.
o Residents in portions of the City, particularly on the west side, lack equity
of access to transit, and to the range of employment, education,
economic, and social opportunities that can be reached via transit.
o The connection on public transit from FrontRunner to the University of
Utah is inefficient.
● What is limiting our ability to fully tap into transit as a community resource?
o Many of the costs of driving alone are hidden or sunk costs, leaving little
incentive to explore other modes of travel. Our region has yet to fully
explore pricing incentives and disincentives to encourage the public to
travel more mindfully. An example of this is the abundance of inexpensive,
easily available parking in the downtown core.
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SLC Transportation Transition Memo 12-20-19
o While Salt Lake City has led the State in the planning and implementation
of transit oriented development, this remains an area with tremendous
untapped potential. The long-term success of the transportation system
relies as much on good land use planning as anything else.
o Transit travel time is often not competitive with driving, and can take
significantly longer for residents to get from Point A to Point B within the
city.
Issue Statement 3: Transportation contributes to an east-west divide between the
halves of Salt Lake City, with major transportation facilities acting as barriers that people
struggle to cross. Moreover, the ability for people in different areas of the city to access
opportunities for jobs, education, and other key destinations is unevenly divided across
the city.
● What are the barriers?
o State Street, I-15, rail tracks, and rail yards all act as transportation-related
barriers to east-west travel. While I-15 and rail facilities are more tangible
barriers, facilities such as State Street and 700 East create psychological
barriers in the public’s mind due to the unpleasant experience of crossing
them on foot.
● What problems do people face in relation to these barriers?
o People have limited opportunities to cross these barriers. People who are
walking or bicycling experience this in a far more acute way: a person who
is driving and whose passage is blocked by a freight train can often turn
around and find another route. Pedestrians and cyclists often have no
choice but to wait it out; some people have been known to take safety
risks and attempt to pass through or under freight vehicles.
o Opportunities to cross I-15 are fairly limited, and interchange crossings
can be particularly difficult for pedestrians and bicyclists to navigate. For
people walking and bicycling, the exposure is greater due to long crossing
distances and high traffic volumes and speeds, they are often less visible
due to lighting conditions, and many roadway interchanges (particularly
older ones) are not designed with pedestrian safety at the forefront.
● What is the distribution of access to opportunities in Salt Lake City?
o A basic purpose of our transportation system is to efficiently connect
residents to activities and destinations. Access to opportunities, also
referred to as accessibility or ATO, is a way to measure how well people
can connect to basic needs and amenities.
o Access to opportunities is unevenly distributed within Salt Lake City. In
particular, residents of the west side of the City generally have lower
access to job opportunities by using transit than in other areas of the City.
And west-side communities have a higher concentration of low-income
and/or minority households than other parts of the City. See Appendix C
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SLC Transportation Transition Memo 12-20-19
for maps and information on ATO in SLC. See WFRC website for more
information about ATO: wfrc.org/maps-data/access-to-opportunities/
Issue Statement 4: Salt Lake City currently has relatively few people who primarily
walk or bike to their destinations, but there are a wide variety of opportunities to make
public city spaces more friendly and safe for people who want to walk or bike.
● What are some of the challenges and opportunities for making Salt Lake City
friendlier for walking and bicycling?
o There is underutilized right-of-way, such as alleyways and along or on top
of canals that can be used to enhance the urban trail network.
o The west side has some particular pedestrian and bicycle challenges,
such as extra wide streets, rail tracks, industrial areas, and lack of
GreenBike stations.
o The city lacks a comprehensive strategy for dealing with new modes of
micromobility such as electric scooters, ebikes, e-skateboards, and as-yet-
unknown modes of transportation.
o Well-designed street lighting is lacking in areas throughout the city.
o Speeding is a challenge city-wide. Slower speeds have a direct correlation
with safety, particularly for vulnerable street users, such as pedestrians
and cyclists. The city hasn’t had an official traffic calming program since
2003.
o The city lacks a cohesive transportation safety policy.
o Salt Lake City’s blocks are known for their ample size, which is especially
challenging for pedestrians. A frequent issue related to the block size is
the need for mid-block crossings, whether that means a person needs to
cross the street between signalized intersections or a person wants to
pass through the middle of a block without having to walk all the way
around it.
o Many streets throughout the city lack the urban design qualities that make
walking desirable. This includes landscaping, urban forestry, public art,
and interactive ground-floor land uses.
● What conflicts are experienced while trying to make Salt Lake City better for
walking and bicycling?
o Fire Department operations representatives, charged with the protection of
the public safety, have expressed concern about some street design that
may impede response times and operations. The Fire Department has
noted that some street designs can place fire trucks outside the desired
range of access and put the public at risk. The good news is that the state
of the practice for multi-modal street design is evolving quickly. There is
an opportunity to explore design options that improve safety and
convenience for cyclists (and scooters), pedestrians, buses, etc., while still
addressing Fire Department concerns.
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SLC Transportation Transition Memo 12-20-19
Issue Statement 6: Transportation has entered a cycle of disruptive change that affects
transportation options, the technology that we use, and the fuels that power the system.
Salt Lake City needs to be prepared to handle the opportunities and challenges that will
come with this disruption, and in fact has an opportunity to be a leader in this arena.
● What changes should be prepared for?
o Transportation networking companies (TNC’s) such as Uber and Lyft can
make travel more accessible for some people who currently aren’t able to
drive, but can also reduce the attractiveness of the transit system. Salt
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SLC Transportation Transition Memo 12-20-19
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SLC Transportation Transition Memo 12-20-19
3. Short-term goals
The short-term goals for the first 100 days are intended to put in place programs and
procedures that will promote equity, inclusivity, and sustainability. These programs and
procedures will make it easier for city departments to approve and fund priority projects,
make transit more affordable to more residents, reduce vehicle trips into the downtown
area, and set the stage for regional collaboration on quality of life issues.
Short Term Goal #1: Form a task force to develop a strategy to restructure
internal departments and processes to remove barriers and streamline decision-
making.
Form an internal task force to review city processes, focused on coordinating efforts
with Transportation, Planning, Engineering, Streets, and other City departments as
needed, and in consultation with business and community leaders and stakeholders.
The review should identify what will be needed to ensure that the City’s administrative
structure encourages growth in desired locations in the City, supports that growth with a
robust transportation network, and aligns the City’s budget priorities across all
departments to make sure that bicycle, pedestrian, and transit needs are
accommodated in construction project budgets. The review should also examine how
land use and transportation decision-making processes are tied together, to ensure that
the City’s land use vision is appropriately supported by the transportation infrastructure.
By the end of the first 100 days, announce the results of this internal review and create
a centralized administrative position that consolidates transportation-related decision-
making processes. The individual in this position will be expected to provide clear
direction on citywide policies to create and maintain a safe, accessible, and equitable
transportation network.
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SLC Transportation Transition Memo 12-20-19
City divisions and departments on transportation issues, and set the stage for
revamping the budget process to encourage and reward inter-departmental
collaboration.
● It supports Longer Term Goal #3, Encourage More Walking and Bicycling,
because it will support interdisciplinary efforts among multiple divisions and
departments to develop updated and effective design standards for bicycle
facilities and more livable streets.
Short Term Goal #2: Expand transit accessibility and affordability by initiating a
“tickets for transit” program.
Take immediate steps to make transit more affordable and accessible to Salt Lake City
residents and visitors. Within the first 100 days, convene key stakeholders to develop a
“tickets for transit” program that would allow event attendees to use their ticket stub as a
transit pass. There are people regularly flowing into downtown to fill the more than
50,000 seats in the major venues, in addition to convention attendees at the Salt
Palace. This is a prime travel market that would benefit from a pass program. The
University of Utah offers an excellent model for this program, where football game
attendees are able to use their game tickets as a transit pass and the University
subsidizes the cost to UTA.
Before the end of the first 100 days, begin a pilot program with partners such as the
UTA, Utah Jazz, Salt Lake County, and the Church of Jesus Christ of Latter-day Saints,
in order to reach a large number of potential transit riders quickly. This program can
eventually be rolled out to other events such as the Utah Arts Festival, Twilight Concert
Series, and other ticketed events in downtown.
Also within the first 100 days, work with internal departments to create a procedure to
include “tickets for transit” components in event permits issued by the City.
To better serve Salt Lake City residents who struggle to afford transit passes, create a
pilot program in cooperation with UTA within the first 100 days to expand transit
subsidies further for Salt Lake City’s low-income residents, and set a threshold for
eligibility for the additionally reduced passes.
Expanding transit affordability and accessibility promotes equity and inclusivity by giving
more transportation choices to Salt Lake City’s low-income residents. It would make
cultural and recreational events more accessible to lower-income Utahns. It promotes
sustainability and environmental stewardship by encouraging a higher percentage of
visitors to downtown to take transit to events, thereby reducing vehicle emissions.
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SLC Transportation Transition Memo 12-20-19
Short Term Goal #3: Engage with regional partners on sustainability priorities,
through collaborative venues such as Wasatch Front Regional Council, the Utah
League of Cities & Towns, and others.
The new Salt Lake City mayoral administration should immediately set a tone and
establish the intention to operate in a collaborative manner. This can be done by
engaging fully with regional partners such as Wasatch Front Regional Council, the Utah
League of Cities and Towns, the Salt Lake Conference of Mayors and Council of
Governments, and Salt Lake County to set shared transportation, sustainability, and air
quality priorities, and advocate for federal and regional funding for transportation
projects.
The establishment of shared priorities will likely take longer than 100 days, but within
the first 100 days the administration could announce the intention to collaborate with
leaders throughout the region on important issues that affect quality of life for everyone.
At the end of 100 days, shared announcements could be made as to shared priorities or
progress made, e.g., working with other municipalities on Inland Port, transit funding,
project-specific plans.
Implementation: This goal will not require additional resources to implement, but it will
require a commitment to collaborate and potentially compromise with other communities
and partners outside of the City.
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SLC Transportation Transition Memo 12-20-19
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SLC Transportation Transition Memo 12-20-19
4. Longer-term goals
This section outlines five goals that could be substantially accomplished within the next
four years, and would lay the groundwork for future success beyond that.
The following table provides a summary of the goals, the key action items, and the key
issues (from section 2 of this memo) addressed by the goals and actions.
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SLC Transportation Transition Memo 12-20-19
The following provides details on the goals and the key action items.
This goal addresses Issue Statement 1 related to the need to update Transportation
Master Plan, clearly set high-level objectives, and ensure that the City structure
supports those plans and objectives.
The following table outlines action items to help create a strong, unified transportation
vision for the City. Also indicated are items that could potentially be announced, but not
implemented in the first 100 days.
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SLC Transportation Transition Memo 12-20-19
(b) Become Provide a clear, unifying safety goal that cuts across Could be
a Vision departments. Incorporate safety into all aspects of accomplished
Zero city the transportation system from planning, design, and largely within city
(100 day construction to maintenance, operations, and departments and
announcem enforcement. This action item supports the goals for with existing
ent) improving interdepartmental coordination, as well as resources.
improving the walk and bike experience within the
City.
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SLC Transportation Transition Memo 12-20-19
(d) Revamp The City needs a budgeting process the encourages Modification of
the and rewards inter-departmental collaboration. structure and
budgeting Revamp the budget process to create a “One City” process could be
process to approach that is more strategic, finds efficiencies accomplished
encourage through better sharing of resources, while still with existing
strategic encouraging a high level of budgetary stewardship resources, but
decision and accountability for each division and department. may require
making and some ordinance
encourage Consideration should be given to hiring a third party changes.
departments to evaluate the budgeting process and make
to work recommendations for improvements.
together
towards
common
goals
(e) Prioritize and adopt the completion of the Impact Could be done
Complete Fee Facility Plan and collaborate with other cities on with existing city
Impact Fee strategies for addressing constraints on impact fees resources, but
Facility Plan currently in place due to state statute. would require
(100 day ordinance
announcem Expand definition of “capacity” to include active changes, and
ent) transportation projects, exclusive bus lanes, first/last there would be
mile facilities, and other infrastructure that increases significant
bicycle/pedestrian capacity or transit capacity. interest from
external
stakeholders,
including
developers.
Changes in State
statute may be
necessary to fully
address this
issue.
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SLC Transportation Transition Memo 12-20-19
Longer-Term Goal #2: Increase public transit ridership and access through
capital improvements, operational investment, transit-supportive land use, and
travel demand management policies
This goal addresses issue statements 2 and 3 related to the need for improved public
transportation and mitigating barriers to east/west travel in the City.
The following table outlines action items that will help meet the goal of improving public
transit in the City.
(a) Make Set an ambitious timeline to bring all stops along The plan to make
capital Frequent Transit Network (FTN) Routes up to best these
investments design practices for people with limited mobility. improvements is in
that prioritize Ensure that these stops feel safe to a range of transit place, and the
needs of users, particularly the most vulnerable. funding stream
vulnerable (through Funding
users In particular, improve accessibility at transit stops to our Future) is
(100 day ensure they incorporate best design practices for available.
announcem people with limited mobility, and capitalize on Coordinate with
ent) opportunities to provide transit-supportive land use UTA.
on FTN Routes and surrounding TRAX stations.
(b) Finish Continue partnership with UTA to add two new The plan to make
implementati east/west bus routes to the Rose Park area, as well these
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SLC Transportation Transition Memo 12-20-19
(c) Improve Work with UTA and the SLC International Airport to Additional capital
public create a comprehensive strategy to add options and and operations
transportatio extend the hours of service to the airport. funding required.
n to the Cooperate with
airport UTA, and
encourage
employers to
provide transit
passes.
(e) Work Currently, Salt Lake City has a partnership with UTA This would benefit
with regional for the HIVE Pass, which allows City residents to from rebranding /
partners to obtain a half-price transit pass. There are about marketing, and
expand 2,000 active users. For this program to reach its full coordination with
access to potential, it needs to be expanded in scope other partners
affordable geographically, be made less of a burden on the City such as other
pass administratively, and be made even more affordable. cities and UTA to
programs There are numerous conversations happening support the
regionally on this topic, and now is a good time to program
bring more partners to the table and revamp this
pass program.
(f) Pursue - As the region’s hub, the City is impacted by the Collaboration with
additional transportation system well beyond its borders. The other parties
federal, City is a destination for visitors from around the required.
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SLC Transportation Transition Memo 12-20-19
g) Evaluate The City, in collaboration with UTA and WFRC, Low cost for
potential to should evaluate the potential to serve key city further analysis.
serve key destinations with enhanced transit, and assess the
regional barriers that exist to people using existing transit
destinations service to reach those destinations.
w/enhanced
transit
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SLC Transportation Transition Memo 12-20-19
Longer-Term Goal #3: Encourage more Walking and Bicycling in and Around the
City
This goal addresses Issue Statements 3 and 4 related to the need to make the City
more friendly for walking and biking, as well as mitigating barriers to east/west travel in
the City.
The following table outlines action items that will help meet the goal of being a highly
walkable and bikable city.
(a) Improve Improve crossings over major barriers such as the High cost for
east/west railroad, large roadway facilities, highways. Example capital projects.
pedestrian projects include: Seek funding
and bicycle ● Finishing the 300 North pedestrian and from roadway
crossings at bicycle bridge over the RR tracks. owners (UDOT,
physical ● Working with UDOT to enhance county) and
barriers grants.
pedestrian and bicycle crossings at
interchanges, such as 400 South, 600
North, and 1300 South.
● Add pedestrian and bicycle bridges
over RR tracks at other key locations,
such as 900 South.
(c) Expands Line streets with trees in order to meet the Relatively low
the street 1,000 trees per year goal, increasing comfort, cost, but ongoing
tree safety, and air quality along streets, in close maintenance is a
program
collaboration with communities. consideration.
Engage and
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SLC Transportation Transition Memo 12-20-19
coordinate with
local communities
and
neighborhoods.
(d) Experiment with the creation of pedestrian and Low cost, but
Experiment transit malls, starting with temporary closures requires high
with for weekends or events. Start with Main Street logistical
pedestrian
from South Temple to 400 South. coordination, and
and transit
malls potential
pushback from
drivers.
(e) Build the Develop an interdisciplinary task force to learn Low cost.
next from designs implemented by Salt Lake City, Potential
generation as well as the quickly evolving national pushback to
of protected
standards to develop practical and effective additional bike
bike lanes
design standards for protected bike lanes. lanes.
These updated design standards should be
developed with extensive feedback from the
Fire Department, persons with mobility
impairments, the aging population, etc.
(f) Integrate Safe Routes to School is a federally funded The city could
Safe Routes program that provides money for sidewalks, apply for
to School crosswalk enhancements, etc. on identified additional funding
Program
walking routes to schools. Each school is to enhance the
into City
planning required to produce a plan with safe walking program. The
and capital routes to school. However, these plans are not work to
projects well known and are not well integrated with implement would
(100 day City plans and projects. be internal, other
announcem than publicity.
ent) This action item is aimed to integrate these
plans into planning decisions to maximize the
benefit of City investments in walking safety
and improve coordination between the City
and the School District(s).
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(g) One of the most common complaints that the Modest funding
Reintroduce Transportation Division receives is speeding for capital
the traffic on residential streets. The previous traffic improvements
calming
calming program was discontinued in 2003 would be needed.
program as
a Livable due to budget constraints and the There could also
Streets controversial nature of some traffic calming be neighborhood
program devices. A revamped program with a more resistance to
holistic approach and a neighborhood-level slowing auto
implementation strategy has the potential to speeds.
succeed. This should include a review of
street design and speed - are our streets
correctly designed for appropriate speeds?
Public Safety (Police and Fire) need to be
included in the conversations to ensure that
their needs are still met.
(h) Create Adopt and implement the street typologies Internal design
street types currently under development, which unify land and
that use types and desired street typologies to implementation.
integrate ensure that public travel spaces appropriately
land use
and reflect the characteristics of the land uses
transportatio around them.
n
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Walking is the original – and lowest cost and healthiest – mode of transportation.
Experience has shown that people with a wide variety of ages and abilities will bike if
safe and comfortable infrastructure is provided. Walking and biking are also a more
social mode of travel than driving, resulting in more opportunities for social interaction
and cohesion.
Longer-Term Goal #4: Engage on Inland Port transportation issues to ensure the
best outcomes.
This goal addresses issue statement 5 related to the need to mitigate impacts of the
Inland Port.
The following table outlines action items to help ensure that the transportation system in
the Inland Port area maximizes benefits and opportunities for the City and region, while
minimizing air quality and other negative outcomes.
(a) Leverage Partner with the State of Utah to explore Low cost to city;
state opportunities to shift freight from trucks onto short- significant
investment line rail, thereby reducing freight impacts on state collaboration and
as much as and local roadways and shifting travel to a more negotiation with
possible fuel-efficient mode of transportation. external
stakeholders.
Enlist the help of regional and state partners to
evaluate opportunities to expand logistical hubs in
the Provo or Ogden areas, or other parts of the
region.
(b) Take Establish an overlay zone for the Inland Port, Significant cost for
action now creating a development agreement by which capital
to create the developers must abide as construction takes place. improvements.
most Development agreements can dictate betterment Significant
appropriate requirements such as roadway improvements, coordination
transportatio multi-modal facilities, sustainable stormwater needed with
n network management practices, and other agreements. stakeholders.
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and Enforcement of
programs in Consider establishing an “Eco-District”, a national policies once put
the Inland designation (similar to a LEED designation) that in place.
Port, and requires adherence to sustainable design
mitigate its standards for certification (see more about the
impacts on program at www.ecodistricts.org).
area
residents Create an Inland Port Transportation Management
Association, tasked with managing transportation
demand into and out of the Port, and with
collaborating with regional transportation partners
to find sustainable solutions for employees’ (and
others’) travel needs to and from the Port. This
should include exploration of public transit options
that can cost-effectively serve the Inland Port,
which is likely to have work shifts starting and
ending outside UTA’s normal bus service hours.
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The Inland Port represents job opportunities in a range of income levels and could
benefit many Salt Lake City residents, and needs to be accessible via transit to ensure
that all residents can reach those opportunities. Planning ahead for the impact of freight
helps to protect Salt Lake City’s west-side neighborhoods from the unwanted impacts of
freight traffic and truck parking.
This goal addresses issue statement 6 related to the need to leverage emerging
technologies to meet the City’s goals.
The following table outlines action items that will help meet the goal of improving public
transit in the City.
(a) Work Work with UTA and Rocky Mountain Power to High capital cost
with UTA to electrify at least two bus routes by 2024. Likely to convert bus
make Route 2 and one other route. fleet. Coordination
meaningful with UTA
progress to required.
electrify the
bus fleet
(b) Identify Specific action items include the following: Costs for RMP to
and remove ● Convene a task force of industry experts provide
barriers for ● Work with Rocky Mountain Power to identify connectivity.
public and needed upgrades to the grid Costs for public
private ● Look for opportunity to leverage City property entities for
investment and assets installation on
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7. Appendices.
A. Initial issues and ideas brainstorm results
B. Mendenhall campaign policy paper on transportation
C. Access to Opportunities maps for Salt Lake City
D. Supplemental goals for consideration
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1. Transit:
a. Extend free fare transit south to 900 S, east to University and west to
Airport (contingent on U of U and Airport providing Eco passes to
employees).
b. Add FrontRunner to the Hive Pass, and expand awareness and
education for the Hive Pass.
c. Use value capture (e.g., Transportation Reinvestment Zone – TRZ)
to fund a free transit privilege within SLC. This could be mobile app-
based so riders would still virtually tap-on/off.
d. Consider “nudge” techniques to encourage residents to sign up for
the Hive Pass (make it the default on vehicle registrations, school
registrations, utility bills, etc.).
e. Negotiate a better price from UTA if the City is able to significantly
increase the number of pass holders, and have UTA take over the
administration of the pass.
f. Create dedicated bus lanes with transit signal priority to improve
efficiency, travel time and reliability.
g. Support the 5600 West express bus project.
h. Add weekend express ski bus service from downtown with potential
pickup at East or Highland parking lots.
i. Transit priority routes with signal priority, bus pads in-stream to
reduce pulling out, priority lanes, charging ports for scooters at bus
stops.
2. Bike/ped:
a. Update pedestrian-scale wayfinding maps/signage in downtown
areas.
b. Initiate the GREENbike vision and strategic plan – GREENbike
needs to be more nimble and inclusive of other technologies. Extend
GREENbike to U of U, Poplar Grove, Rosepark, and Sugar House.
c. Set timeline for enforcing existing SLC sidewalk upkeep
requirements, for businesses and residential owners, with fines.
Invigorate 50/50 sidewalk repair cost share for residents (and budget
for this appropriately).
d. Revamp the bike parking program, and provide more places for
people to safely secure their bikes around the City. Streamline the
process for businesses to request bike racks and get them permitted
and installed.
e. Build out the Neighborhood Byway network.
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f. Think through funding of O+M for trails projects to ensure their long-
term quality. Consider feasibility of using alleys (mostly a privately
owned resource) to promote more walkability and connectivity.
3. Street design/safety:
a. Create a fund to be able to contract out specialized street
maintenance needs, such as repainting green bike lanes.
b. Prioritize better maintenance of roads on the west side.
c. Build more pedestrian refuge islands to help with crossing wide
streets.
4. Plans/policies:
a. Work with Council to adopt the Streetlight Master Plan (currently
underway).
b. Work with Council to adopt the Complete Street ordinance (currently
underway).
c. Work with Council to adopt the Street and Intersection Typology
Design Guide (currently underway)..
d. Update the urban design guidelines
5. Area-specific plans/projects
a. Full implementation (or committed funding) for the Foothill Trails
Master Plan.
b. Finish 9 Line.
c. Update, then implement Sugar House Circulation Plan.
d. Implement 500 South/600 South Gateways.
e. Implement Life on State (first three-block phase is underway).
6. Develop new standards on how to deal with micromobility options, or follow
national best practices on design for micromobility. Introduce camera-
enforced tickets for sidewalk scooting.
7. Explore policy tools such as a road user charge (in coordination with
UDOT), which would more directly connect an individual’s use of the
roadway system to the fees that they pay for that use, and develop
incentives to get people to change their travel behavior.
8. Launch a campaign for residents to use the existing SLC Mobile platform to
crowdsource a fuller list of street and sidewalk infrastructure issues
including those that impact cyclists, wheelchairs, strollers, etc.
9. Retrofit wide roads to accommodate multiple modes, and create a tool to
gauge whether road diets are feasible based on technical data.
10. Initiate a plan to address growth in app-based ride hailing services and to
prepare for connected/autonomous vehicles, including:
a. Efforts to encourage ride sharing, sustainability, and equity
b. Data sourcing and sharing
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