CompTIA A+ 220-601 Practice Test Questions

CompTIA A+ ESSENTIALS 220-601

Question 1

Which of the following is the local user with the MOST authority on a computer running Windows XP?

A. BCM user
B. Power user
C. Network Configuration Operator
D. Administrator

Question 2

Which of the following modes will provide retrieval of a previous computing session with the least amount of
boot-up time?

A. Shutdown
B. Hibernate
C. Standby
D. Restart

Question 3

Which of the following will happen when a user plugs a third-party adapter which outputs alternating current
(AC) directly into a laptop?

A. The laptop will start in Safe Mode.

B. The laptop will start, however it will not charge the battery.
C. The laptop processor will be overclocked.
D. The laptop components will be damaged.

Question 4

Which of the following is a way to identify which Windows operating system is currently installed?
A. Click on Start > Run and type version/info
B. Click on Start > Run and type version info/detail
C. Right click My Computer > Manage
D. Right click My Computer > Properties

Question 5

In Windows XP, which of the following utilities is used to partition the disk?

A. Disk Management
B. System Configuration Utility
C. Registry Editor
D. Device Manager

Question 6

An older printer is connected to a computer using a parallel port. Which of the following connectors is MOST
likely used on the computer's parallel port?

A. DB-50 connector
B. DB-25 pin connector
C. DB-9 pin connector
D. DB-37 connector

Question 7

Which of the following IP classes is the IP address 200.168.212.226 an example of?

A. Class C
B. Class A
C. Class B
D. Class D

Question 8
The standard connector used for an UTP Ethernet connection is:

A. DB-9.
B. RJ-45.
C. BNC.
D. RJ-11.

Question 9

A user reports that the computer keeps freezing. Which of the following information should the technician
obtain FIRST?

A. The model number of the user's computer

B. Windows Error Reporting Log
C. The type of machine, whether it is a laptop or a desktop
D. What the user was doing when the problem occurred

Question 10

A user reports an issue that does not occur while the technician is onsite. Which of the following actions
should the technician perform while troubleshooting this issue with the user?

A. Ask the user which web sites they have been viewing.
B. Tell the user that the problem is usually related to user training.
C. Ask the user a series of questions designed to narrow the scope of the problem.
D. Tell the user that the technician will solve the problem quickly.

CompTIA A+ 220-601 Practice Test Answers

Question 1

(corresponding objective 1.2)

Which of the following is the local user with the MOST authority on a computer running Windows XP?

A. BCM user

B. Power user
C. Network Configuration Operator

D. Administrator

Question 2

(corresponding objective 2.2)

Which of the following modes will provide retrieval of a previous computing session with the least amount of boot-up

time?

A. Shutdown

B. Hibernate

C. Standby

D. Restart

Question 3

(corresponding objective 2.3)

Which of the following will happen when a user plugs a third-party adapter which outputs alternating current (AC)

directly into a laptop?

A. The laptop will start in Safe Mode.

B. The laptop will start, however it will not charge the battery.

C. The laptop processor will be overclocked.

D. The laptop components will be damaged.

Question 4

(corresponding objective 3.1)

Which of the following is a way to identify which Windows operating system is currently installed?
A. Click on Start > Run and type version/info

B. Click on Start > Run and type version info/detail

C. Right click My Computer > Manage

D. Right click My Computer > Properties

Question 5

(corresponding objective 3.2)

In Windows XP, which of the following utilities is used to partition the disk?

A. Disk Management

B. System Configuration Utility

C. Registry Editor

D. Device Manager

Question 6

(corresponding objective 4.2)

An older printer is connected to a computer using a parallel port. Which of the following connectors is MOST likely

used on the computer's parallel port?

A. DB-50 connector

B. DB-25 pin connector

C. DB-9 pin connector

D. DB-37 connector

Question 7

(corresponding objective 5.1)

Which of the following IP classes is the IP address 200.168.212.226 an example of?

A. Class C

B. Class A

C. Class B

D. Class D

Question 8

(corresponding objective 5.2)

The standard connector used for an UTP Ethernet connection is:

A. DB-9.

B. RJ-45.

C. BNC.

D. RJ-11.

Question 9

(corresponding objective 8.1)

A user reports that the computer keeps freezing. Which of the following information should the technician obtain

FIRST?

A. The model number of the user's computer

B. Windows Error Reporting Log

C. The type of machine, whether it is a laptop or a desktop

D. What the user was doing when the problem occurred

Question 10
(corresponding objective 8.1)

A user reports an issue that does not occur while the technician is onsite. Which of the following actions should the
technician perform while troubleshooting this issue with the user?
A. Ask the user which web sites they have been viewing.
B. Tell the user that the problem is usually related to user training.
C. Ask the user a series of questions designed to narrow the scope of the problem.
D. Tell the user that the technician will solve the problem quickly.

CompTIA A+ 220-602 Practice Test Questions

CompTIA A+ IT TECH 220-602
Question 1

A computer will not perform power-on self test (POST), also no lights or sounds are emitted. Which of the
following components should be checked first?

A. Display adaptor
B. Power supply
C. RAM
D. Motherboard

Question 2

A technician observes that a computer's performance has decreased, and accessing large files takes more
time than before. No additional programs are running, and system resource utilization is unchanged. Which
of the following should the technician do to improve the computer's performance?

A. Format the hard drive

B. Perform a system restore
C. Add more RAM to the system
D. Defragment the hard drive

Question 3

Which of the following expansion interfaces is used when installing a wireless network adapter to provide
wireless network access for a laptop computer?

A. PCMCIA
B. Serial
C. LAN
D. PCI
Question 4

Which of the following are major components of an LCD? (Select two).

A. Video card
B. Screen
C. Inverter
D. Brightness
E. Contrast

Question 5

Which of the following Windows commands can be entered to display the working directory?

A. TREE
B. CD
C. CHKDSK
D. RMDIR

Question 6

A computer running Windows XP has three primary partitions and an extended partition. Which of the
following partitions can be added with Disk Management Tools when creating another partition?

A. A primary partition
B. An enhanced partition
C. An extended partition
D. A logical partition

Question 7

Which of the following commands is used when trying to write a new boot sector to the system partition
when using the Windows XP Recovery Console?
A. FIXMBR
B. FIXBOOT
C. BOOTCFG
D. FORMAT

Question 8

Which of the following should be replaced in a laser printer when documents have lines through the text?

A. Toner cartridge
B. Heads
C. Drum
D. Cylinder

Question 9

Fiber optic cable uses which of the following connectors to transmit signals?

A. BNC
B. MT-RJ
C. RJ-11
D. RJ-45

Question 10

A technician is diagnosing a customer's computer and observes that the computer is sluggish and
unresponsive. Which of the following actions should the technician take?

A. Explain to the customer that the computer is outdated and the technician needs to take it back to the shop to fix it.
B. Explain the problem to the customer and show the customer how to defragment the system.
C. Perform a system restore on the computer.
D. Explain the problem to the customer in basic terms and recommend a solution.

CompTIA A+ 220-602 Practice Test Answers

Question 1

(corresponding objective 1.2)

A computer will not perform power-on self test (POST), also no lights or sounds are emitted. Which of the following

components should be checked first?

A. Display adaptor

B. Power supply

C. RAM

D. Motherboard

Question 2

(corresponding objective 1.3)

A technician observes that a computer's performance has decreased, and accessing large files takes more time than

before. No additional programs are running, and system resource utilization is unchanged. Which of the following

should the technician do to improve the computer's performance?

A. Format the hard drive

B. Perform a system restore

C. Add more RAM to the system

D. Defragment the hard drive

Question 3

(corresponding objective 2.3)

Which of the following expansion interfaces is used when installing a wireless network adapter to provide wireless

network access for a laptop computer?

A. PCMCIA

B. Serial

C. LAN

D. PCI
Question 4

(corresponding objective 2.1)

Which of the following are major components of an LCD? (Select two).

A. Video card

B. Screen

C. Inverter

D. Brightness

E. Contrast

Question 5

(corresponding objective 3.1)

Which of the following Windows commands can be entered to display the working directory?

A. TREE

B. CD

C. CHKDSK

D. RMDIR

Question 6

(corresponding objective 3.1)

A computer running Windows XP has three primary partitions and an extended partition. Which of the following

partitions can be added with Disk Management Tools when creating another partition?

A. A primary partition

B. An enhanced partition
C. An extended partition

D. A logical partition

Question 7

(corresponding objective 3.1)

Which of the following commands is used when trying to write a new boot sector to the system partition when using

the Windows XP Recovery Console?

A. FIXMBR

B. FIXBOOT

C. BOOTCFG

D. FORMAT

Question 8

(corresponding objective 4.4)

Which of the following should be replaced in a laser printer when documents have lines through the text?

A. Toner cartridge

B. Heads

C. Drum

D. Cylinder

Question 9

(corresponding objective 5.1)

Fiber optic cable uses which of the following connectors to transmit signals?

A. BNC
B. MT-RJ

C. RJ-11

D. RJ-45

Question 10
(corresponding objective 8.1)

A technician is diagnosing a customer's computer and observes that the computer is sluggish and unresponsive.
Which of the following actions should the technician take?

A. Explain to the customer that the computer is outdated and the technician needs to take it back to the shop to fix it.
B. Explain the problem to the customer and show the customer how to defragment the system.
C. Perform a system restore on the computer.
D. Explain the problem to the customer in basic terms and recommend a solution.

CompTIA A+ 220-603 Practice Test Questions

CompTIA A+ REMOTE SUPPORT TECHNICIAN 220-603
Question 1

When performing disk defragmentation in Windows XP, which of the following is the minimum percentage of
free space that should be available on the drive?

A. 5%
B. 15%
C. 30%
D. 40%

Question 2

To boot Windows into Safe Mode, which of the following keys should be pressed while booting?

A. F9
B. F8
C. F3
D. F1
Question 3

A user is reporting that their Window's XP computer is slow. When a technician arrives, they find many
unwanted programs running at startup. Which application will allow the technician to keep the unwanted
programs from running at startup?

A. MSCONFIG
B. SYSTRAY
C. WINLOGON
D. REGSVR32

Question 4

A technician wishes to make changes to a system file, but the file is set as hidden and read-only. Which tool
could they use to make the file writeable and viewable from Windows Explorer?

A. MSCONFIG.EXE
B. REGEDIT.EXE
C. ATTRIB.EXE
D. SFC.EXE

Question 5

A user is scanning a document and changes the settings to scan the same document in color. This will
cause the uncompressed file size to increase by:

A. two times
B. three times
C. four times
D. eight times

Question 6

Which of the following file types would be the BEST to transmit a scanner image file that would be a suitable
size to transmit through e-mail?

A. PPT
B. DOC
C. TIFF
D. JPEG

Question 7

Which of the following is the fastest wireless standard?

A. 802.3
B. 802.11g
C. 802.11b
D. 802.5

Question 8

Which of the following provides the ability to mask internal IP addresses while mapping those addresses to a
common external IP address?

A. IMAP
B. NAT
C. DNS
D. WINS

Question 9

A user reports that they are not able to save changes to a text document they have opened from the
company file server. Which of the following is most likely to be causing the issue?

A. The user is trying to overwrite a file with a newer timestamp than the locally cached file.
B. The file server has gone down for planned maintenance.
C. The user's permissions do not allow them to write to the file.
D. The file server is out of disk space.

Question 10
An angry customer has called and is upset about a delay in the repair of their computer. After answering the
phone, which of the following actions should a technician take first?

A. Place the customer on hold.

B. Listen to the customer's concerns.
C. Tell the customer that it is the part supplier's fault and provide the supplier's number.
D. Ask the customer to call back later to speak with a supervisor.

CompTIA A+ 220-603 Practice Test Answers

Question 1

(corresponding objective 1.3)

When performing disk defragmentation in Windows XP, which of the following is the minimum percentage of free

space that should be available on the drive?

A. 5%

B. 15%

C. 30%

D. 40%

Question 2

(corresponding objective 2.4)

To boot Windows into Safe Mode, which of the following keys should be pressed while booting?

A. F9

B. F8

C. F3

D. F1

Question 3

(corresponding objective 2.2)

A user is reporting that their Window's XP computer is slow. When a technician arrives, they find many unwanted

programs running at startup. Which application will allow the technician to keep the unwanted programs from running

at startup?

A. MSCONFIG

B. SYSTRAY

C. WINLOGON

D. REGSVR32

Question 4

(corresponding objective 2.1)

A technician wishes to make changes to a system file, but the file is set as hidden and read-only. Which tool could

they use to make the file writeable and viewable from Windows Explorer?

A. MSCONFIG.EXE

B. REGEDIT.EXE

C. ATTRIB.EXE

D. SFC.EXE

Question 5

(corresponding objective 3.2)

A user is scanning a document and changes the settings to scan the same document in color. This will cause the

uncompressed file size to increase by:

A. two times

B. three times

C. four times

D. eight times
Question 6

(corresponding objective 3.2)

Which of the following file types would be the BEST to transmit a scanner image file that would be a suitable size to

transmit through e-mail?

A. PPT

B. DOC

C. TIFF

D. JPEG

Question 7

(corresponding objective 4.1)

Which of the following is the fastest wireless standard?

A. 802.3

B. 802.11g

C. 802.11b

D. 802.5

Question 8

(corresponding objective 5.1)

Which of the following provides the ability to mask internal IP addresses while mapping those addresses to a

common external IP address?

A. IMAP

B. NAT
C. DNS

D. WINS

Question 9

(corresponding objective 5.1)

A user reports that they are not able to save changes to a text document they have opened from the company file

server. Which of the following is most likely to be causing the issue?

A. The user is trying to overwrite a file with a newer timestamp than the locally cached file.

B. The file server has gone down for planned maintenance.

C. The user's permissions do not allow them to write to the file.

D. The file server is out of disk space.

Question 10
(corresponding objective 6.1)

An angry customer has called and is upset about a delay in the repair of their computer. After answering the phone,
which of the following actions should a technician take FIRST?

A. Place the customer on hold.

B. Listen to the customer's concerns.
C. Tell the customer that it is the part supplier's fault and provide the supplier's number.
D. Ask the customer to call back later to speak with a supervisor.

CompTIA A+ 220-604 Practice Test Questions

CompTIA A+ DEPOT TECH 220-604
Question 1

A technician needs to test a power supply but does not have a dedicated power supply tester. Which of the
following tools could be used to test a power supply's output?

A. Digital multi-meter
B. Loop-back plug
C. RJ-45 crimper
D. CAT5 tester
Question 2

Which of the following types of disk arrays provide the most fault tolerance?

A. Striping
B. Mirroring
C. Extending
D. Spanning

Question 3

A customer reports that their laptop's screen has suddenly become dim and barely readable. The video
output is correct when the laptop is hooked up to an external monitor. After verifying that all user settings
are correct, which of the following components should be replaced first to attempt to repair the problem?

A. Graphics controller
B. Inverter board
C. Video memory
D. Motherboard

Question 4

A technician is upgrading the memory on a laptop that has a front-side bus speed of 400MHz. Which of the
following memory module types has the minimum data transfer rate necessary to support this upgrade?

A. PC2700
B. PC2100
C. PC3200
D. PC1600

Question 5

Which of the following is the maximum number of devices that may be connected to a single USB port?

A. 4
B. 63
C. 127
D. 511

Question 6

When a screw is dropped inside a printer during a repair, which of the following tools should be used to
retrieve the screw?

A. Chip extractor
B. Vacuum
C. Extension Magnet
D. Long needle-nose pliers

Question 7

A work order states that a laser printer is not properly affixing toner to paper. After the paper comes out of
the printer, the toner falls off of the page. The user has changed the toner cartridge twice with no
improvement in print quality. Which of the following is most likely the cause?

A. The imaging drum is not fully discharging.

B. The fuser is malfunctioning.
C. The primary corona wire is receiving no power.
D. The laser scanner is defective.

Question 8

A technician is working on a laser printer. After printing several pages to replicate the problem, the
technician unplugs the printer and begins repairs. Which of the following should the technician avoid
touching to keep themselves from being burned?

A. Separation pad
B. Pickup roller
C. Drum
D. Fuser
Question 9

A technician is about to service a computer. Which of the following steps should they take first?

A. The technician should disconnect the hard drive to avoid file corruption.
B. The technician should open up the case with a properly sized screwdriver to avoid stripping the screws.
C. The technician should move the computer to a carpeted area to avoid impact damage.
D. The technician should put on an anti-static strap to avoid electrostatic discharge (ESD) damage.

Question 10

When the fan in a power supply fails, which of the following actions should be taken?

A. Replace the fan inside of the power supply.

B. Add an external cooling device.
C. Repair the fan inside of the power supply.
D. Replace the power supply.

CompTIA A+ 220-604 Practice Test Answers

Question 1

(corresponding objective 1.2)

A technician needs to test a power supply but does not have a dedicated power supply tester. Which of the following

tools could be used to test a power supply's output?

A. Digital multi-meter

B. Loop-back plug

C. RJ-45 crimper

D. CAT5 tester

Question 2

(corresponding objective 1.1)

Which of the following types of disk arrays provide the most fault tolerance?
A. Striping

B. Mirroring

C. Extending

D. Spanning

Question 3

(corresponding objective 2.1)

A customer reports that their laptop's screen has suddenly become dim and barely readable. The video output is

correct when the laptop is hooked up to an external monitor. After verifying that all user settings are correct, which of

the following components should be replaced first to attempt to repair the problem?

A. Graphics controller

B. Inverter board

C. Video memory

D. Motherboard

Question 4

(corresponding objective 2.2)

A technician is upgrading the memory on a laptop that has a front-side bus speed of 400MHz. Which of the following

memory module types has the minimum data transfer rate necessary to support this upgrade?

A. PC2700

B. PC2100

C. PC3200

D. PC1600
Question 5

(corresponding objective 2.1)

Which of the following is the maximum number of devices that may be connected to a single USB port?

A. 4

B. 63

C. 127

D. 511

Question 6

(corresponding objective 3.3)

When a screw is dropped inside a printer during a repair, which of the following tools should be used to retrieve the

screw?

A. Chip extractor

B. Vacuum

C. Extension Magnet

D. Long needle-nose pliers

Question 7

(corresponding objective 3.3)

A work order states that a laser printer is not properly affixing toner to paper. After the paper comes out of the printer,

the toner falls off of the page. The user has changed the toner cartridge twice with no improvement in print quality.

Which of the following is most likely the cause?

A. The imaging drum is not fully discharging.

B. The fuser is malfunctioning.

C. The primary corona wire is receiving no power.

D. The laser scanner is defective.

Question 8

(corresponding objective 5.1)

A technician is working on a laser printer. After printing several pages to replicate the problem, the technician unplugs

the printer and begins repairs. Which of the following should the technician avoid touching to keep themselves from

being burned?

A. Separation pad

B. Pickup roller

C. Drum

D. Fuser

Question 9

(corresponding objective 5.1)

A technician is about to service a computer. Which of the following steps should they take first?

A. The technician should disconnect the hard drive to avoid file corruption.

B. The technician should open up the case with a properly sized screwdriver to avoid stripping the screws.

C. The technician should move the computer to a carpeted area to avoid impact damage.

D. The technician should put on an anti-static strap to avoid electrostatic discharge (ESD) damage.

Question 10
(corresponding objective 5.1)

When the fan in a power supply fails, which of the following actions should be taken?

A. Replace the fan inside of the power supply.

B. Add an external cooling device.
C. Repair the fan inside of the power supply.
D. Replace the power supply.

CompTIA Network+ Practice Test Questions

CompTIA NETWORK+
Question 1

Which of the following connectors is used on multimode cable and simply pushed into the jack?

A. SC
B. LC

C. ST

D. BNC

Question 2

To add increased network security without additional overhead on the network bandwidth, which of the

following should be implemented in a wired network?

A. WEP

B. Port filtering
C. WPA

D. Install additional switches

Question 3

Which of the following cable types is least affected by EMI?

A. Coaxial

B. Fiber

C. Serial

D. Ethernet
Question 4

Which of the following is the default port for DNS?

A. 22

B. 53

C. 69

D. 80

Question 5

Which of the following protocols is used for VoIP?

A. IMAP4

B. TELNET

C. SIP

D. SSH

Question 6

Which of the following is an example of a point-to-point physical network?

A. Two computers connected through a switch

B. Two computers connected to a hub

C. Two computers connected together via serial cable

D. Two computers connected via a WAP

Question 7

Which of the following provides the most secure defense against packet sniffing?
A. Physical security

B. Encryption enabled

C. Antivirus solution

D. The use of PAP

Question 8

Which of the following allows an administrator to filter outbound web traffic?

A. Proxy server
B. DHCP server

C. DNS server

D. NAC server

Question 9

Which of the following devices would a technician use to connect a 100Base-TX segment to a 100Base-FX

segment?

A. Hub

B. Basic switch

C. Modem
D. Media converter

Question 10

Which of the following objectives would a network administrator accomplish by implementing an IPS?

A. Examine network traffic to troubleshoot connectivity issues

B. Detect and automatically respond to attacks

C. Apply access control lists to prevent inbound network attacks

D. Protect servers from physical theft

CompTIA Network+ Practice Test Answers

Question 1

(corresponding objective: 2.2)

 Which of the following connectors is used on multimode cable and simply pushed into the jack?

A. SC

B. LC

C. ST

D. BNC

Question 2

(corresponding objective: 4.5)

To add increased network security without additional overhead on the network bandwidth, which of the following

should be implemented in a wired network?

A. WEP

B. Port filtering

C. WPA

D. Install additional switches

Question 3

(corresponding objective: 2.1)

Which of the following cable types is least affected by EMI?

A. Coaxial

B. Fiber

C. Serial

D. Ethernet
Question 4

(corresponding objective: 1.1)

Which of the following is the default port for DNS?

A. 22

B. 53

C. 69

D. 80

Question 5

(corresponding objective: 2.1)

Which of the following protocols is used for VoIP?

A. IMAP4

B. TELNET

C. SIP

D. SSH

Question 6

(corresponding objective: 2.3)

Which of the following is an example of a point-to-point physical network?

A. Two computers connected through a switch

B. Two computers connected to a hub

C. Two computers connected together via serial cable

D. Two computers connected via a WAP

Question 7

(corresponding objective: 5.2)

Which of the following provides the most secure defense against packet sniffing?

A. Physical security

B. Encryption enabled

C. Antivirus solution

D. The use of PAP

Question 8

(corresponding objective: 3.2)

Which of the following allows an administrator to filter outbound web traffic?

A. Proxy server

B. DHCP server

C. DNS server

D. NAC server

Question 9

(corresponding objective: 3.1)

Which of the following devices would a technician use to connect a 100Base-TX segment to a 100Base-FX segment?

A. Hub

B. Basic switch

C. Modem

D. Media converter

Question 10

(corresponding objective: 5.2)

Which of the following objectives would a network administrator accomplish by implementing an IPS?
A. Examine network traffic to troubleshoot connectivity issues

B. Detect and automatically respond to attacks

C. Apply access control lists to prevent inbound network attacks

D. Protect servers from physical theft