User Manual

WM55R WM65R

The colour and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours. If the product is used for
longer than 16 hours a day, the warranty may be void.

An administration fee may be charged in the following situations:

(a) An engineer is called out at your request, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
(b) You bring the unit to a repair centre, but it is found that the product has no defect (i.e.,
where the user manual has not been read).
You will be informed of the administration fee amount before a technician visits.

© Samsung Electronics
Samsung Electronics owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung Electronics is prohibited.
Trademarks other than Samsung Electronics are property of their respective owners.
Table of contents

Before Using the Product Writing IMPORT

Safety Precautions 4 What's a 'Roll'? 21 Connecting to a Mobile Device 32
Storage 4 Connecting using Smart View or Screen
PEN MODE 22 Mirroring 32
Electricity and safety 4
Screen Elements 22 Connecting using NFC tagging 32
Installation 5
Drawing 23
Operation 6
Erasing 23 Connecting to a PC 33
Precautions for Use 8 Changing the pen thickness and colour 23 Connecting using a cable 33
Connecting via the WiFi Display function 33
BRUSH MODE 24
Screen Elements 24 Importing from a USB Device 34
Changing the brush mode and colour 25
Preparations Connecting to Internet 34
Managing Rolls 26
Checking the Components 9 Connecting to SAMSUNG WORKSPACE 34
ROLL EXPLORER 27
Parts 10 Source Window 35
Page Viewer 28
Ports 11 Document view 36
Note On/Off 29
Tray (optional purchase) 12
Image view 37
Using the Selection Tools 30
Before Installing the Product (Installation
Video view 38
Guide) 13
WM55R 13
WM65R 14

Installing the Wall Mount 15

Installing the Wall Mount 15
Wall Mount Kit Specifications (VESA) 15

Connecting to a network 16
Network Settings (Wired) 16
Network Settings (Wireless) 18
Use WPS 20

2
Table of contents

EXPORT Troubleshooting Guide Appendix

Sending Email 40 Problems and Solutions 61 Responsibility for the Pay Service (Cost to
Customers) 69
Printing 41 Not a product defect 69
Installing Flip Printing Software 41 A Product damage caused by customer's
Setting up the printer 41
Specifications fault 69
Exporting to a USB Device 43 Others 69
General 66
Sharing your screen 44 Prevention of Afterimage Burn-in 70
Preset Timing Modes 68 What is afterimage burn-in? 70
Exporting from a Network Drive 45 Recommended prevention practices 70

Sending to a mobile device 45 Licence 70

Menu
Connect 46

System 54

Picture 58

Support 60

3
Chapter 01
Before Using the Product

Safety Precautions Storage

Due to the characteristics of high-glossy products, using a UV humidifier nearby may create
white-colored stains on the product.
Warning "" Contact Customer Service Centre if the inside of the product needs cleaning (service fee
A serious or fatal injury may result if instructions are not followed. will be charged).

Caution
Electricity and safety
Personal injury or damage to properties may result if instructions are not followed.
Warning

Activities marked by this symbol are prohibited. Do not use a damaged power cord or plug, or a loose power socket.
An electric shock or fire may result.
Do not use multiple products with a single power socket.
Instructions marked by this symbol must be followed. Overheated power sockets may cause a fire.
Do not touch the power plug with wet hands. Otherwise, an electric shock may result.

Do not bend or pull the power cord with force. Be careful not to leave the power cord
under a heavy object.
Damage to the cord may result in a fire or electric shock.
Do not place the power cord or product near heat sources.
A fire or electric shock may result.

4
 Insert the power plug all the way in so it is not loose.
Installation
An unsecure connection may cause a fire.
Connect the power plug to a grounded power socket (type 1 insulated devices only). Warning
An electric shock or injury may result.
Clean any dust around the pins of the power plug or the power socket with a dry cloth. DO NOT PLACE CANDLES, INSECT REPELLANTS OR CIGARETTES ON TOP OF THE
PRODUCT. DO NOT INSTALL THE PRODUCT NEAR HEAT SOURCES.
A fire may result.
A fire may result.
Caution Do not install the product in poorly ventilated spaces such as a bookcase or closet.
An increased internal temperature may cause a fire.
Do not disconnect the power cord while the product is being used. Do not install the product on an unstable or vibrating surface (insecure shelf, sloped
The product may become damaged by an electric shock. surface, etc.)
Only use the power cord provided with your product by Samsung. Do not use the power •• The product may fall and become damaged and/or cause an injury.
cord with other products. •• Using the product in an area with excess vibration may damage the product or
A fire or electric shock may result. cause a fire.

Keep the power socket where the power cord is connected unobstructed. Do not expose the product to direct sunlight, heat, or a hot object such as a stove.

The power cord must be disconnected to cut off power to the product when an issue The product lifespan may be reduced or a fire may result.
occurs. Do not install the product within the reach of young children.
Hold the plug when disconnecting the power cord from the power socket. •• The product may fall and injure children.
An electric shock or fire may result. •• As the front is heavy, install the product on a flat and stable surface.
Edible oil, such as soybean oil, can damage or deform the product. Do not install the
product in a kitchen or near a kitchen counter.
Have a technician install the wall-mount hanger.
•• Installation by an unqualified person can result in an injury.
•• Only use approved cabinets.
Install the product at least 10 cm away from the wall to allow ventilation.
An increased internal temperature may cause a fire.

5
 Keep the plastic packaging out of the reach of children.
Operation
Children may suffocate.
Do not install the product in a vehicle or a place exposed to dust, moisture (water drips, Warning
etc.), oil, or smoke.
A fire or electric shock may result. There is a high voltage inside the product. Never disassemble, repair or modify the
product yourself.
Caution •• A fire or electric shock may result.
•• Contact Samsung Customer Service Centre for repairs.
Do not set down the product on its front. Do not let children hang from the product or climb on top of it.
The screen may become damaged. Children may become injured or seriously harmed.
Do not drop the product while moving. If the product is dropped or the outer case is damaged, turn off the power switch and
Product failure or personal injury may result. disconnect the power cord. Then contact Samsung Customer Service Centre.
Set down the product gently. Continued use can result in a fire or electric shock.
Product failure or personal injury may result. Do not leave heavy objects or items that children like (toys, sweets, etc.) on top of the
Installing the product in an unusual place (a place exposed to a lot of fine dust, chemical product.
substances, extreme temperatures or a significant presence of moisture, or a place The product or heavy objects may fall as children try to reach for the toys or sweets
where the product will operate continuously for an extended period of time) may resulting in a serious injury.
seriously affect its performance. Do not move the product by pulling the power cord or any cable.
Be sure to consult Samsung Customer Service Centre if you want to install the Product failure, an electric shock or fire may result from a damaged cable.
product at such a place.
Do not lift or move the product by pulling the power cord or any cable.
Product failure, an electric shock or fire may result from a damaged cable.
Ensure the vents are not blocked by tablecloths or curtains.
An increased internal temperature may cause a fire.
Do not insert metallic objects (chopsticks, coins, hairpins, etc) or objects that burn easily
(paper, matches, etc) into the product (via the vent or input/output ports, etc).
•• Be sure to power off the product and disconnect the power cord when water
or other foreign substances have entered the product. Then contact Samsung
Customer Service Centre.
•• Product failure, an electric shock or fire may result.

6
Do not place objects containing liquid (vases, pots, bottles, etc) or metallic objects on Caution
top of the product.
•• Be sure to power off the product and disconnect the power cord when water Do not use humidifiers or stoves around the product.
or other foreign substances have entered the product. Then contact Samsung A fire or electric shock may result.
Customer Service Centre.
Do not touch the screen when the product has been turned on for an extended period of
•• Product failure, an electric shock or fire may result.
time as it will become hot.
Before moving the product, turn off the power switch and disconnect the power cable
Do not place heavy objects on the product.
and all other connected cables.
Product failure or personal injury may result.
Damage to the cord may result in a fire or electric shock.
Leaving the screen fixed on a stationary image for an extended period of time may cause
If the product generates abnormal sounds, a burning smell or smoke, disconnect the
afterimage burn-in or defective pixels.
power cord immediately and contact Samsung Customer Service Centre.
Activate power-saving mode or a moving-picture screen saver if you will not be using
An electric shock or fire may result. the product for an extended period of time.
During a lightning or thunderstorm, power off the product and remove the power cable. Disconnect the power cord from the power socket if you do not plan on using the product
A fire or electric shock may result. for an extended period of time (vacation, etc).
Do not drop objects on the product or apply impact. Dust accumulation combined with heat can cause a fire, electric shock or electric
A fire or electric shock may result. leakage.

If a gas leakage is found, do not touch the product or power plug. Also, ventilate the area Use the product at the recommended resolution and frequency.
immediately. Your eyesight may deteriorate.
Sparks can cause an explosion or fire. Looking at the screen too close for an extended period of time can deteriorate your
Do not use or keep combustible spray or an inflammable substance near the product. eyesight.

An explosion or fire may result. Rest your eyes for more than 5 minutes for every 1 hour of product use.
Eye fatigue will be relieved.
Store small accessories out of the reach of children.

7
Precautions for Use
Be careful that if you use the supplied pen with a load exceeding 2.5 kg, scratches may occur on the
protective glass.
If you use a ballpoint pen other than the supplied pen, be careful that the screen may be stained
with ink or damaged.
Do not use a dirty brush to avoid screen damage.
"" We recommend that you use the supplied pen. Do not use sharp, pointed objects other than
the pen.
"" If dust or dirt from the supplied pen remains on the protective glass, clean it referring to
the instructions below.

Cleaning the exterior and display

Wipe the surface with a slightly wet, soft cloth, and then wipe with a dry cloth.

1 2 3

8
Chapter 02
Preparations

Checking the Components

"" Contact the vendor where you

purchased the product if any
components are missing. Warranty card
Quick Setup Guide Regulatory guide Power cord
"" The appearance of the components
(Not available in some locations)
may differ from the images shown.

"" Refer to the installation guide for the

WMR stand or wall amount (available
for optional purchase).

Cover Terminal, Screw (M4 x

USB cable Touch Pen x 2 Cover Cable, Screw (M4 x L10)
L10) x 2

9
Parts
"" The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

Parts Description
Power button •• Press and hold the button to turn off the product.
•• In writing mode, shortly press the Power button to switch to the screen saver mode.

•• The pen is magnetic. Keep it by attaching to the marked location.

"" : WM55R, : WM65R

Power indicator

Power button

Speaker

10
Ports
"" The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

Ports Description
USB USB (1.0A) Connect to a USB memory device.
(1.0A)
"" The USB ports on the product accept a maximum constant current of 1.0A. If the
maximum value is exceeded, USB ports may not work.
LAN
LAN Connects to a network using a LAN cable. (10/100 Mbps)
SERVICE
"" Use Cat7(*STP Type) cable for the connection.
*Shielded Twist Pair.
HDMI IN 2
SERVICE Dedicated to service technicians.
"" This port is for servicing only and has no user function. Do not connect a cable to
this port.
HDMI IN 1

HDMI IN 2 Connects to a source device using a HDMI cable.

TOUCH
OUT HDMI IN 1

AUDIO
OUT TOUCH OUT Allows touch-based control of the PC screen connected through the HDMI IN 1 or HDMI
IN 2 port. Use a USB cable to connect between the TOUCH OUT port on the rear of the
product and the PC.

AUDIO OUT Outputs sound to an audio device via an audio cable.

11
Tray (optional purchase) "" Trays are sold separately. Contact your vendor for assistance to make a purchase.
"" The colour and shape of parts may differ from what is shown. Specifications are subject to change without
notice to improve quality.

Ports Description
USB Connect to a USB memory device.

USB IN Provides USB connectivity to PC.

USB OUT
1 Use an USB cable between the USB OUT port on the product and a USB port on a PC
to connect them.

2 Insert an USB storage device to the USB IN port.

3 You can check the USB device connected to the tray from the PC.

TOUCH OUT Allows touch-based control of the PC screen connected through the HDMI IN 3 port.
Use a USB cable to connect between the TOUCH OUT port on the tray and the PC.

HDMI IN 3 An HDMI port for displaying input from an external source.

SCREEN SHARE An HDMI port for connecting to an external display.

•• Tag your mobile device to the NFC pad for connection.

"" In writing mode, an NFC tagging can automatically perform Smart View or
Screen Mirroring on your mobile device.
"" This function is supported only on Android 8.0 Oreo version or later of Samsung
mobile devices.
•• Tag an NFC card to the NFC pad to enter an email address automatically.
"" While creating an email, an email address is automatically entered if it is read
from the encoded NFC tag.
"" For how to enter an email address in the NFC card, refer to 'Sending Email'.

12
Before Installing the Product (Installation Ventilation

Guide) "" Contact Samsung Customer Service Centre for further details.

Installation on a Perpendicular Wall

This product can be wall-mounted. The exclusive Samsung stand (for WM55R) and wall mount
(for WM65R) are available for optional purchase. A Minimum 15 mm
"" Do not install or use the product with its front facing up. Touch-based functions may not B Ambient temperature: 35 ℃ or less
work properly.
"" When installing the product on a perpendicular wall, allow at least 15
mm of space between the product and wall surface for ventilation and
WM55R ensure that the ambient temperature is kept below 35 °C.
A

Rotation
"" Contact Samsung Customer Service Centre for further details.
•• To use the product in landscape mode, turn it anticlockwise and make sure the power B
indicator is on the right after turning.

Installation on an Indented Wall

A Minimum 15 mm
B Minimum 25 mm B

C Ambient temperature: 35 ℃ or less

"" When installing the product on an indented wall, allow at least the
space specified above between the product and wall for ventilation and
ensure that the ambient temperature is kept below 35 °C. A

B
C

13
WM65R

Ventilation
"" Contact Samsung Customer Service Centre for further details.

Installation on a Perpendicular Wall

A Minimum 0 mm
B Ambient temperature: 35 ℃ or less

Installation on an Indented Wall

A Minimum 0 mm
B Minimum 25 mm B

C Ambient temperature: 35 ℃ or less

"" When installing the product on an indented wall, allow at least the
space specified above between the product and wall for ventilation and
ensure that the ambient temperature is kept below 35 °C. A

B
C

14
Installing the Wall Mount

Installing the Wall Mount

•• The wall mount kit allows you to mount the product on the wall.
•• For detailed information on installing the wall mount, see the instructions provided with the wall mount.
•• We recommend you contact a technician for assistance when installing the wall mount bracket.
•• Samsung Electronics is not responsible for any damage to the product or injury to yourself or others if you select to install the wall mount on your own.

Wall Mount Kit Specifications (VESA) •• Samsung wall mount kits contain a detailed installation manual and all parts necessary for assembly are
provided.
"" Install your wall mount on a solid wall perpendicular to the floor. •• Do not use screws that are longer than the standard length or do not comply with the VESA standard screw
To install the product on the other wall area, contact the nearest specifications. Screws that are too long may cause damage to the inside of the product.
agency. •• For wall mounts that do not comply with the VESA standard screw specifications, the length of the screws may
If you install the product on a slanted wall, it may fall and result in differ depending on the wall mount specifications.
severe personal injury. •• Do not fasten the screws too firmly. This may damage the product or cause the product to fall, leading to
personal injury. Samsung is not liable for these kinds of accidents.
•• Samsung is not liable for product damage or personal injury when a non-VESA or non-specified wall mount is
used or the consumer fails to follow the product installation instructions.
•• Always have at least two people mount the product on a wall.
•• Standard dimensions for wall mount kits are shown in the table below.

VESA screw hole specs (A * B) in

Model Name Standard Screw Quantity
millimeters
WM55R
400 × 400 M8 4
WM65R

"" Do not install your Wall Mount Kit while your product is turned on. It may result in personal injury due to electric
shock.

15
Connecting to a network •• Depending on how your network is configured, you may be able to attach your product to
your LAN by connecting the LAN port on the back of your product directly to a network wall
outlet using a LAN cable.
See the diagram below. Note that the wall outlet is attached to a modem or router
elsewhere in your house.
Network Settings (Wired) LAN
The Modem Port on the Wall
RJ45

Connecting to a Wired Network

There are three ways to attach your product to your LAN using cable.
•• You can attach your product to your LAN by connecting the LAN port on the back of your
product to an external modem using a LAN cable. See the diagram below. LAN Cable
LAN
External Modem
The Modem Port on the Wall If you have a Dynamic Network, you should use an ADSL modem or router that supports
(ADSL / VDSL) RJ45
the Dynamic Host Configuration Protocol (DHCP). Modems and routers that support DHCP
automatically provide the IP address, subnet mask, gateway, and DNS values your product
needs to access the Internet so you do not have to enter them manually. Most home networks
are Dynamic Networks.
Some networks require a Static IP address. If your network requires a Static IP address, you
Modem Cable LAN Cable
must enter the IP address, subnet mask, gateway, and DNS values manually on your product
Cable Setup Screen when you set up the network connection. To get the IP address, subnet
•• You can attach your product to your LAN by connecting the LAN port on the back of your mask, gateway, and DNS values, contact your Internet Service Provider (ISP).
product to an IP Sharer which is connected to an external modem. Use LAN cable for the
If you have a Windows computer, you can also get these values through your computer.
connection. See the diagram below.
"" You can use ADSL modems that support DHCP if your network requires a Static IP address.
LAN
External Modem IP Sharer
The Modem Port on the Wall "" ADSL modems that support DHCP also let you use Static IP addresses.
(ADSL / VDSL) (having DHCP server) RJ45

Modem Cable LAN Cable LAN Cable

16
Set the network connection to use Internet services such as perform software upgrades. How to set up manually
1 Set Network Type to Wired from the Open Network Settings page.
Automatic Open Network Settings (Wired)
2 The network test screen appears and the verification process starts. Press Cancel. The
Connect to the network using a LAN cable. verification process stops.
Make sure a LAN cable is connected first. 3 Select IP Settings on network connection screen. The IP Settings screen appears.
How to set up automatically 4 Select the field at the top and then set IP setting to Enter manually Repeat the entry
process for each field in the IP Address.
1 Set Network Type to Wired from the Open Network Settings page.
"" Setting IP setting to Enter manually automatically changes DNS setting to Enter
2 The network test screen appears and verifies the network connection.
manually.
When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet 5 When done, select OK at the bottom of the page. The network test screen appears and the
service provider.” message appears. verification process starts.

"" If the connection process fails, check the LAN port connection. 6 When the connection has been verified, the “Success! Your device is connected to the
"" If the automatic process cannot find the network connection values or if you want to set the Internet. If you have any problems using online services, please contact your Internet
connection manually, go to the next section(Manual Open Network Settings (Wired)). service provider.” message appears.

Manual Open Network Settings (Wired)

Offices may use static IP addresses.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and
DNS server address. Enter these values manually.

Getting the Network Connection Values

To view the Network connection values on most Windows computers, follow these steps.
1 Right click the Network icon on the bottom right of the screen.
2 In the pop-up menu that appears, click Status.
3 On the dialog that appears, click the Support tab.
4 On the Support Tab, click the Details button. The Network connection values are displayed.

17
Network Settings (Wireless) Automatic Network Setup (Wireless)
Most wireless networks have an optional security system that requires devices that access the
network to transmit an encrypted security code called an Access or Security Key. The Security
Connecting to a Wireless Network Key is based on a Pass Phrase, typically a word or a series of letters and numbers of a specified
length you were asked to enter when you set up security for your wireless network. If you use
Wireless IP sharer this method of setting up the network connection, and have a Security Key for your wireless
(router having DHCP server) network, you will have to enter the Pass Phrase during the the automatic or manual setup
process.
The LAN Port on the Wall
How to set up automatically
1 Set Network Type to Wireless from the Open Network Settings page.
2 The Network function searches for available wireless networks. When done, it displays a list
LAN Cable of the available networks.

3 In the list of networks, select a network.

Samsung recommends using IEEE 802.11n. When you play video over a network connection, the
video may not play smoothly. "" If the desired wireless router does not appear, select Refresh to search again.
"" Select a channel for the wireless IP sharer that is not currently being used. If the channel set "" If the router cannot be found after retrying, select the Add Network.
for the wireless IP sharer is currently being used by another device nearby, this will result in 4 If the Enter the password for (AP Name). screen appears, go to step 5. If you select a
interference and communication failure.
wireless router that does not have security, go to step 7.
"" Your product supports only the following wireless network security protocols.
If you select the Pure High-throughput (Greenfield) 802.11n mode and the Encryption type is 5 If the router has security, enter the Enter the password for (AP Name). (Security key or PIN).
set to WEP, TKIP or TKIP AES (WPS2Mixed) on your AP or wireless router, Samsung products
will not support a connection in compliance with new Wi-Fi certification specifications.
6 When done, select Done. The network connection screen appears and the verification
process starts.
"" If your wireless router supports WPS (Wi-Fi Protected Setup), you can connect to the
network via PBC (Push Button Configuration) or PIN (Personal Identification Number). WPS "" A connection with the router is established, but the Internet cannot be accessed. In this
will automatically configure the SSID and WPA key in either mode. case, contact your Internet service provider.
"" Connection Methods: You can setup the wireless network connection in three ways. 7 When the connection has been verified, the “Success! Your device is connected to the
Auto Setup (Using the Auto Network Search function), Manual Setup, Use WPS Internet. If you have any problems using online services, please contact your Internet
"" This product supports Enterprise WPA2 (TLS/TTLS/PEAP). service provider.” message appears.

18
Manual Network Setup (Wireless) How to set up manually

Offices may use static IP addresses. 1 Set Network Type to Wireless from the Open Network Settings page.
If this is the case, ask the network administrator for the IP address, subnet mask, gateway and 2 The Network function searches for available wireless networks. When done, it displays a list
DNS server address. Enter these values manually. of the available networks.

3 In the list of networks, select a network.

Getting the Network Connection Values
"" If the desired wireless router does not appear, select Refresh to search again.
To view the Network connection values on most Windows computers, follow these steps.
"" If the router cannot be found after retrying, select the Stop button.
1 Right click the Network icon on the bottom right of the screen.
The Add Network button appears.
2 In the pop-up menu that appears, click Status.
4 If the Enter the password for (AP Name). screen appears, go to step 5. If you select a
3 On the dialog that appears, click the Support tab. wireless router that does not have security, go to step 7.

4 On the Support Tab, click the Details button. The Network connection values are displayed. 5 If the router has security, enter the Enter the password for (AP Name). (Security key or PIN).
6 When done, select Done. The network connection screen appears and the verification
process starts.

7 Select Cancel while network connections are being attempted. This will stop the
connection.

8 Select IP Settings on network connection screen. The IP Settings screen appears.

9 Select the field at the top and then set IP setting to Enter manually. Repeat the entry
process for each field in the IP Address.

"" Setting IP setting to Enter manually automatically changes DNS setting to Enter
manually.
10 When done, select OK at the bottom of the page. The network test screen appears and the
verification process starts.

11 When the connection has been verified, the “Success! Your device is connected to the
Internet. If you have any problems using online services, please contact your Internet
service provider.” message appears.

19
Use WPS

How to set up using Use WPS

If your router has a Use WPS button, follow these steps.
1 Set Network Type to Wireless from the Open Network Settings page.
2 Select Use WPS.
3 Press the WPS or PBC button on your wireless router within the next two minutes. Your
product automatically acquires all the network setting values it needs and connects to your
network.

4 The network connection screen appears, and network setup is done.

20
Chapter 03
Writing

What's a 'Roll'?
•• Files are called 'rolls' in this product. A 'roll' is a file with multiple pages linked together.
•• A roll can have up to 20 pages linked together.
"" BRUSH MODE supports one page only.
•• Pages are linked horizontally in landscape orientation, and vertically in portrait orientation.
"" You can open only one roll on one screen. For more information, refer to 'Managing Rolls'.

Portrait orientation Landscape orientation

Page 1

Page 2

Page 1 Page 2

21
PEN MODE Buttons Description

IMPORT View the screen of a mobile device or PC connected to the product, or import data
such as images from a connected USB or network drive.

Screen Elements EXPORT Share your creations in various ways.

Manage and change the rolls and settings.

IMPORT EXPORT

Move or edit the created rolls for each page.

Create a layer to write or draw on over the screen which can also be saved the
captured image.

Select and edit / capture / email / print the pen or brush content.

Undo or redo the last action.

•• If any page editing actions such as page adding, deleting, and moving are
found, is reset.
"" can be performed up to 20 times for each individual.

Close the current roll and create a new roll.

Page breaking line See page lines.

Scroll through pages.

Bezel Scroll Scroll the black area to move the pages.

22
Drawing Changing the pen thickness and colour
You can change the pen colour by touching and holding the screen with the pen.
You can freely use the supplied pen to write anything you
want.
•• Thin Tip ( ): Pen Type
•• Thick Tip ( ): Highlighter Type

Erasing
You can use your finger or palm to erase your writing.

23
BRUSH MODE Buttons Description

IMPORT View the screen of a mobile device or PC connected to the product, or import data such as
images from a connected USB or network drive.

Screen Elements EXPORT Share your creations in various ways.

Manage and change the rolls and settings.

IMPORT EXPORT

Select and edit / capture / email / print the pen or brush content.

Undo or redo the last action.

•• If any page editing actions such as page adding, deleting, and moving are found,
is reset.
"" can be performed up to 5 times for each individual.

Close the current roll and create a new roll.

"" Changes in the thickness depending on the area touching the screen apply immediately. (max. 3.5 cm)
"" Brush use is recommended.
"" BRUSH MODE supports single touch only.

24
Changing the brush mode and colour
1 Go to ¬ → BRUSH MODE to select between WATER and OIL modes.

BRUSH MODE

Choose the painting style

WATER OIL

2 Touch on the screen.

3 Change or edit colour. Select from / / depending on the task to perform.
"" The screen below is provided when OIL mode is selected.

OIL

•• : Dry colours to stop blending.

•• : Extract the colour from the selected point.
•• : Delete the selected area.

25
Managing Rolls Buttons Description
NEW Create a new roll.

SAVE Save the current roll.

ROLL BROWSER Open, delete or export saved rolls.

PEN MODE / BRUSH Choose a mode.

MODE

FORMS Change the background format.

NEW
"" This menu is only visible in PEN MODE mode.
SAVE
ROLL LOCK / •• ROLL LOCK: Press a six-digit password to lock the current roll.
ROLL BROWSER
UNLOCK •• UNLOCK: To unlock a locked roll, press the six-digit password you set when locking the
BRUSH MODE
roll.
FORMS
"" Once unlocked, the current roll remains unlocked until it is locked again.
ROLL LOCK

VOLUME VOLUME Adjust the volume.

SETTINGS

HOW TO USE SETTINGS You can see the configuration menu.

HOW TO USE You can view How To Use.

26
ROLL EXPLORER Deleting / Exporting rolls

→ ROLL BROWSER → ROLL BROWSER → Select

Open, browse and manage rolls via the Rolls explorer. You can select multiple rolls to export or delete.

ROLL BROWSER All By name By date Select

Select Export Delete Cancel

KED
LOC
KED
KED KED LOC
LOC LOC KED KED
KED KED KED LOC LOC
LOC LOC LOC KED KED KED
KED KED KED LOC LOC LOC
LOC LOC LOC KED
LOC KED KED KED
KED KED LOC LOC LOC KED
LOC LOC KED KED LOC
LOC LOC KED KED
KED LOC LOC KED KED
LOC KED KED KED KED LOC LOC
LOC LOC LOC LOC KED
LOC KED KED KED KED
KED KED KED KED LOC LOC LOC LOC
LOC LOC LOC LOC KED KED
LOC LOC KED KED KED KED
KED KED LOC LOC LOC LOC KED KED
LOC LOC KED KED KED KED LOC LOC
LOC LOC LOC LOC KED KED
LOC LOC KED KED KED KED
KED KED KED KED LOC LOC LOC LOC
LOC LOC LOC KED
LOC LOC KED KED KED
KED LOC LOC LOC KED KED
LOC KED KED KED LOC LOC
LOC LOC LOC KED
LOC KED KED KED
KED KED KED LOC LOC LOC
LOC LOC LOC KED KED KED
KED KED KED LOC LOC LOC
LOC LOC LOC KED KED KED
KED KED LOC LOC LOC
LOC LOC KED KED
KED LOC LOC
LOC
KED
LOC

Parts Description Parts Description

You can view the list by the mode you want. Share the selected rolls any way you like.
All Export
•• All / Pen Mode / Brush Mode •• Email( ) / USB( ) / Network Drive( )

By name ↔ By date Set the sort order of files. Delete the selected rolls.
Delete

Select Select multiple rolls to export or delete. Deselect the roll.

Cancel

File name Rename the file.

Rolls Browse and open a desired roll.

"" To open a locked roll ( ), press the six-digit password.

"" The rolls are sorted by recent date.

27
Page Viewer "" This menu is only visible in PEN MODE mode.

Parts Description
Page number Displays the page number.

Displays the page you are currently viewing.

Focus
•• When you tap a page, the focus is moved to it.
You can move or edit the created rolls for each page.
Delete the focused page.
IMPORT EXPORT

Add a new page to the focused position.

"" You can create up to 20 pages per roll.

01 02 03 04 05

Page viewer area

28
Note On/Off

Add a layer over the screen to write or draw on. This can be useful for adding
note to content from an external source.

"" This menu is only visible in PEN MODE mode.

1 Tap to add a new note layer over the screen.
2 Take note on the layer.
3 Tap and close.
•• Save / Don't Save / Cancel

29
Using the Selection Tools Rotation

Resize

Move

Select and edit / capture / email / print the pen or brush content. Use to
move, rotate, or resize the selection. EDIT

Resize

Capture / email / print

1 Tap in the screen bottom. A select box appears on the screen. Editing pen and brush content
"" Drag the of the select box to adjust the size. "" The changes apply to pen and brush content only.
2 Select the area and choose from / / options. 1 Tap in the screen bottom. A select box appears on the screen.
"" The product must be connected to a network to use the email or print option. "" Drag the of the select box to adjust the size.
2 Tap to enable editing for the selected area.
3 Move, rotate or resize the selected area and tap .

"" Tap to abort the changes.

30
Chapter 04
IMPORT

You can view the screen of a mobile device or PC connected to the product, or import data such
as images from a connected USB or network drive. Icons Description
•• Touch IMPORT at the top of the screen to select the desired device. Displays the screen from a mobile device by using Smart View or Screen
Mirroring function.

Displays your PC screen imported using HDMI connection or WiFi display.

IMPORT
Import videos, images, native FLIP files, or document files from a USB device.

Connect the network to access the Internet from the product like accessing
the Internet from a computer.
MOBILE PC USB INTERNET SAMSUNG WORKSPACE

Access to remote PC and your work resources with this function.

IMPORT EXPORT

"" The native FLIP format (.iwb) refers to files that are directly saved from the device and only
supported by FLIP devices.
"" Supported video file formats: avi, mkv, asf, wmv, .mp4, mov, 3gp, vro, mpg, mpeg, ts, tp, trp,
flv, vob, svi, m2ts, mts, .webm, .rmvb
"" Supportable image file formats: JPG, BMP, PNG, MPO
"" Supported document file formats: DOC, PPT, PDF, XLS, XLSX

31
Connecting to a Mobile Device Connecting using NFC tagging
"" This feature is only available when the product is equipped with a tray (optional purchase).
IMPORT → MOBILE "" This function is supported only on Android 8.0 Oreo version or later of Samsung mobile
devices.

Connecting using Smart View or Screen Mirroring "" In writing mode, an NFC tagging can automatically perform Smart View or Screen Mirroring
on your mobile device.

Smart View

1 Drag down the top bar on the mobile device screen to start Smart View or Screen Mirroring.
1 Turn on the NFC feature on a supported mobile device.
2 Select this product from the list of devices displayed on the screen.
2 Tag the mobile device to the NFC pad.
–– The initial device name is [FLIP] Samsung WMR Series.
"" You can control the mobile device from the product screen.
"" You can control the mobile device from the product screen.
"" HDCP (High-bandwidth Digital Content Protection) contents will not show on the screen if
PIP Capture is set to On.

32
Connecting to a PC Connecting via the WiFi Display function
"" This function is only available for the PC that support the WiFi Display function.
IMPORT → PC

IMPORT
SAMSUNG
MOBILE PC USB INTERNET
WORKSPACE

PC

STEP. 02
HDMI 1 HDMI 2 HDMI 3 Wireless

STEP. 01

"" HDMI 3 is available when the product is equipped with a tray (optional purchase).

1 Select Action Center or Devices in the taskbar notification area of the PC.
Connecting using a cable 2 Click Connect or Project and select a [Flip] Samsung WMR Series device to complete the
connection.
1 Connect the product to the PC using an HDMI cable.
"" The connection procedure may vary depending on the PC.
"" HDCP contents will not show on the screen if PIP Capture is set to On.
"" After the WiFi Display connection is made, you can control the PC screen from the product
screen.
HDMI IN
"" This function is only supported by Windows 10.

2 Select IMPORT → PC → HDMI from the top of the screen.

3 To control the PC from the product screen, connect the supplied USB cable to the TOUCH
OUT port on the product.
"" If used in a multi-screen setup, make sure you have configured FLIP as the main display.

TOUCH OUT

33
Importing from a USB Device Connecting to Internet
IMPORT → USB IMPORT → INTERNET
Connect the network to access the Internet from the product like accessing the Internet from a
computer.
IMPORT
SAMSUNG
MOBILE PC USB INTERNET
WORKSPACE
Capture, reposition, or see the browser window in full screen view.
USB DISK

USB1 USB2
Connecting to SAMSUNG WORKSPACE
IMPORT → SAMSUNG WORKSPACE
Connect an external HDD or a USB storage device. Access to remote PC and your work resources with this function.
"" Import videos, images, native FLIP files (.iwb), or document files. •• REMOTE PC: This function allows you to connect your product to a remote PC or a cloud
server.
"" Only PCs or Cloud Servers running on macOS/Windows 7 Pro or newer are supported.
•• NETWORK DRIVE: Connect the network drive to bring files.
"" You can register a network drive while the network is connected.
For information about how to connect to a network, see 'Connecting to a network'.
"" You can register a network drive account at � → SETTINGS → Connect → Advanced
Settings → Network Drive → Add Account.
To register a network drive account, you must enter the Address, Username, and
Password.
To register your network drive account, refer to 'Add Account' for Network Drive.
"" Import videos, images, native FLIP files (.iwb), or document files.
•• Office 365: Provides access to Office 365 features from Microsoft.
•• VMware: Enterprise customers who won VMware Infrastructure can access VMware.

34
Source Window When you connect a PC or a mobile device to the product, the source window appears.

Parts Description
Menu bar Drag the source window to move to the desired position.

Device name Displays the name of the connected device.

Device name

Pause the input screen display.

Capture the source window.

"" This feature is not available when PIP Capture is set to Off.

Rotate the source window.

"" This function is supported only on Android 8.0 Oreo version or later of Samsung
mobile devices.

Change the input screen position or view it on full screen.

•• / / / /
"" When the product is in portrait orientation, the full screen mode is supported
only on the Android 8.0 Oreo version or later of Samsung mobile devices.

Close the viewer.

Adjust the size of the source window.

35
Document view Displays the document file you select to import from a USB device or network drive.
"" Supported document file formats: DOC, PPT, PDF, XLS, XLSX

Parts Description
Menu bar Drag the menu bar to move the viewer around.
File name
File name Name of the currently viewing file.

Capture the viewer screen.

Change the input screen position or view it on full screen.

•• / / / /

Close the viewer.

/ / / Tap / / / to move between pages.

Adjust size of the viewer.

9/11

36
Image view Select the file to import from the USB device or network drive.

Parts Description
Menu bar Drag the menu bar to move the viewer around.

File name File name Name of the currently viewing file.

Capture the image viewer screen.

Tap to paste the image to the roll.

Rotate the image.

Change the input screen position or view it on full screen.

•• / / / /

Close the viewer.

Adjust size of the viewer.

37
Video view Select the video file to import from a USB or network device and display.
"" Supported video file formats: avi, mkv, asf, wmv, .mp4, mov, 3gp, vro, mpg, mpeg, ts, tp, trp, flv, vob, svi, m2ts,
mts, .webm, .rmvb

Parts Description
File name
Menu bar Drag the menu bar to move the viewer around.

File name Name of the currently viewing file.

Rotate the video screen.

Change the input screen position or view it on full screen.

•• / / / /

Close the viewer.

Play or pause the video.

**:**:** **:**:**

Playback slider and Navigate through the video and view time details for the file.
time details

Adjust size of the viewer.

38
Chapter 05
EXPORT

You can export your created rolls in various ways.

Icons Description
Send your created rolls via email.

EXPORT
Print your created rolls.

Export your created rolls to a connected USB device.

EMAIL PRINT USB SCREEN SHARE NETWORK DRIVE MOBILE

Share your screen with selected devices.

IMPORT EXPORT

Export your created rolls to a registered and connected network drive.

Send the roll to a mobile device.

39
Sending Email To send your created rolls via email, first register your email account.
"" You can register your email account at � → SETTINGS → Connect → Advanced Settings → Email.
"" If you set Sender Authentication to Personal Account at � → SETTINGS → Connect → Advanced Settings →
EXPORT → EMAIL Email, you must authenticate your account each time you send an email. See below.
–– You can send emails when Sender Authentication is set to Personal Account as long as you have an account
EMAIL Send on that mail server (SMTP Server Name and SMTP Port Number).
To *****@***. ***
Note that it requires the sender to provide the SMTP account ID and password, as well as the sender address
for every email.
Subject [FLIP] Samsung WMR Series ****-**-**, **:**
–– If you set Sender Authentication to Default Account, you can use the SMTP ID and password you saved
1 2
to Default Account to send emails. (The sender address is usually identical to the SMTP ID, with some
exceptions depending on the SMTP server.)
–– For the SMTP information required to register a mail server, contact your mail server administrator.
"" Files saved as dedicated files are converted to PDF files and sent.

Parts Description
Enter the recipient's email address.
•• Press and type text by using the virtual keyboard.
"" Press on the virtual keyboard to enter text by handwriting.
"" Search recipient in Local Address Book or LDAP server.
To "" Equip the product with a tray (optional purchase) to automatically enter the
address by tagging an NFC card or sticker containing the information.
–– : Explains where to tag the NFC card.
–– Using the NFC Writing App in mobile device or PC, etc, register an email
address with the NDEF Standard <Text> Record Type to an NFC Forum Type 2
Card sold on the market.

Subject The email subject is automatically set to the device name and the current date.

Send Send the email.

Change the page view mode for the roll to send.

Select the pages to send.

40
Printing Installing Flip Printing Software
Follow the onscreen instructions to install Flip Printing Software.
To print, you must set up the Print Server and the Clock Set. "" The installation takes about 10 minutes, and the time taken may vary depending on your PC
To set up the Print Server, the product and the printer you want and your PC must be connected environment.
to the same network.
Flip Printing Software must be also installed on the PC connected.
PC installation requirements
"" For information about how to connect to a network, see 'Connecting to a network'. •• Supported operating systems:
Windows 7(32/64 bit), Windows 10(32/64 bit), MAC
"" You can set up the Print Server at � → SETTINGS → Connect → Advanced Settings → Print
Server. "" When installing the software, make sure that critical Windows updates are already
installed. Update Windows to the latest version before beginning the setup.
"" You can set Clock Set at � → SETTINGS → System → Time → Clock Set.
"" For Windows 7, make sure that Service Pack 1 is already installed.
"" The Flip Printing Software is available on the website
– http://displaysolutions.samsung.com
– http://www.samsung.com Setting up the printer
"" Devices that transfer files, such as virtual printers (PDF, XPS, One note, etc.) or fax After the Flip Printing Software is installed, make the following settings on the product
machines, are not supported, but only printers that can print actual paper are supported. onscreen menu.
"" For print paper size, only A4 is supported.

Setting up automatically
1 Select � → SETTINGS → Connect → Advanced Settings menu.
2 Select Print Server → Connect to Server → Auto.

Setting up manually
1 Select � → SETTINGS → Connect → Advanced Settings menu.
2 Select Print Server → Connect to Server → Manual, and then enter the Server IP address of
the PC where Flip Printing Software is installed.

41
EXPORT → PRINT
Parts Description
PRINT Print Printer Displays a list of connected printers. Select a printer to print the roll with.
Printer

Copies 01 Colour Mode Copies Set the number of prints.

1 2

Print preview area Preview the roll to print.

Print Start the printing.

Colour Mode Select the colour to print the roll with.

Change the page view mode of the roll to print.

Select the pages to print.

42
Exporting to a USB Device
EXPORT → USB

EXPORT
EMAIL PRINT USB SCREEN SHARE NETWORK DRIVE MOBILE

USB DISK SAVE

USB1 USB2

Connect an external HDD or a USB storage device.

"" Your device saves files in two versions (IWB and PDF formats).

43
Sharing your screen Share your screen with selected devices.

Connecting with HDMI cables

EXPORT → SCREEN SHARE 1 Use an HDMI cable to connect the PC to the HDMI IN port on the product or tray (optional
purchase).
EXPORT 2 Use an HDMI cable to connect the display to the SCREEN SHARE port.
EMAIL PRINT USB SCREEN SHARE NETWORK DRIVE MOBILE
3 From the top of the screen, select EXPORT → SCREEN SHARE → Wired.
SCREEN SHARE
"" If the PC is connected to the HDMI IN 3 port on a tray (optional purchase) without
setting it, the PC screen is shared on the display instead.
4 The screen is shared on the display.
Wired Wireless
"" This option supports UHD (50 Hz / 60 Hz) and FHD (50 Hz / 60 Hz) only.
"" The screen may blink once or twice upon when connecting for the first time or when there
is a change in the WMR product or source state.

Connecting wirelessly
From the top of the screen, select EXPORT → SCREEN SHARE → Wireless and then the device to
share the screen with.
"" SCREEN SHARE feature works best when using FLIP in landscape orientation.
"" Devices must support Screen Mirroring in order to use SCREEN SHARE with.

Buttons Description
Change Device Change devices to share the screen with.

Disconnect Stop sharing.

44
Exporting from a Network Drive Sending to a mobile device
EXPORT → NETWORK DRIVE EXPORT → MOBILE
View the screen of the product from a mobile device.
EXPORT "" Sharing is only available for rolls at the moment.
EMAIL PRINT USB SCREEN SHARE NETWORK DRIVE MOBILE
Download Samba client to your mobile device and enter the following information which can
NETWORK DRIVE be found on the product screen.
•• Wi-Fi Name, Wi-Fi Password, Server IP address

NETWORK1 NETWORK2 Add

Connect the network drive to save files.

"" You can register a network drive while the network is connected.
For information about how to connect to a network, see 'Connecting to a network'.
"" You can register a network drive account at � → SETTINGS → Connect → Advanced
Settings → Network Drive → Add Account.
To register a network drive account, you must enter the Address, Username, and Password.
To register your network drive account, refer to 'Add Account' for Network Drive.
"" Your device saves files in two versions (IWB and PDF formats).

45
Chapter 06
Menu
→ SETTINGS

Connect

2nd 3rd Description

Network Configure your device's network.

Network Status View your current network and internet status.

Open Network Settings Configure network settings to connect to an available network.

Reset Network Restore the network settings to the factory default.

External Device Manager Input Device Manager Set up keyboards to use with your Signage. You can add keyboards and configure their settings.
•• Bluetooth Device List
•• Keyboard Settings
•• Mouse Settings

Device Connect Manager Allow devices on your network, like smartphones and tablets, to share content with your Signage.
•• Access Notification
•• Device List

Anynet+(HDMI-CEC) Activates or deactivates Anynet+ (HDMI-CEC)

•• Off ( ) / On ( )

46
2nd 3rd Description
Advanced Settings Email Set up an email account for sending emails.
•• SMTP Server Name: SMTP server address
•• SMTP Port Number: SMTP server port
•• SSL/TLS: Enable or disable SSL/TLS
•• Sender Authentication: Choose the authentication mode to be used when sending emails
–– Personal Account / Default Account
•• Default Account: Default SMTP account
•• Password: Password for the default SMTP account
•• Sender Email: Sender's email address
•• Recipient Address: Select from options to manage email contacts after successfully send emails
–– Auto Save / Do Not Save / Delete All
•• Local Address Book: Import contacts from a USB device or delete them.
–– Import / Delete
"" For more information, refer to 'Importing Local Address Book contacts'.

47
Importing Local Address Book contacts Using Local Address Book contacts
To use FLIP Local Address Book, first Import contacts from a CSV file using a USB device. Automatically search and suggest from the list of contacts when selecting recipient(s) in
EXPORT → EMAIL.
1 Use LDAP: Set Don't Use.
� → SETTINGS → Connect → Advanced Settings → Enter password → LDAP → Set LDAP "" To use this function, complete setting details under Email menu.
Connection → Use LDAP → Don't Use
2 Set up details under Email menu. Deleting Local Address Book contacts
� → SETTINGS → Connect → Advanced Settings → Enter password → Email � → SETTINGS → Connect → Advanced Settings → Enter password → Email → Local Address
3 Edit and save your Local Address Book to a USB device. Book → Delete
Make a list of contacts in the following structure and save it to the root directory as
RecentSearchList.csv.
–– RecentSearchList.csv structure (example)
[email protected] Name1 Level1 Team1 Company1
[email protected] Name2 Level2 Team2 Company2
[email protected] Name3 Level3 Team3 Company3
4 Connect the USB device to FLIP to import contacts.
� → SETTINGS → Connect → Advanced Settings → Enter password → Email → Local Address
Book → Import
"" The USB device and its contents may not be detected properly if a USB extension cable
is used. (USB hubs are not supported.)
"" Do not remove the USB device while loading.
"" If more than two USB devices are connected, some of them may not be detected.
"" USB devices that require higher operating power need to be connected to the USB
(1.0A) port on the back.
"" The file system supports FAT, exFAT, and NTFS formats.

48
2nd 3rd Description
Advanced Settings Print Server Set up the Print Server to use the printing function.
"" For more information, refer to 'Printing'.
•• Connect to Server
–– Auto: View and select one from a list of server IP addresses of the PCs where Flip Printing Software is installed,
available on the network.
–– Manual: Enter the Server IP address of the PC where Flip Printing Software is installed.
•• Server IP: Enter the Server IP address of the PC where Flip Printing Software is installed.
•• Server Port: Enter the Server Port address of the PC where Flip Printing Software is installed.

Network Drive Add or edit network drive accounts. You can only add network drives by using Samba.
•• Add Account: Add new network drive accounts. Only Samba can be added to the network drive.
"" SAMBA 2.0 or later is supported. If you cannot connect to the network drive, update SAMBA to the latest version.
"" To register a network drive account, you must enter the Address, Username, and Password.

–– Address: //computer IP address/shared folder name

Add Account
"" When entering an address, be sure to use / instead
of ₩ and \. Address //12.34.56.789/sharedfolder

For example, if you share a folder named Username DomainName\WindowsAccount

"sharedfolder" on a PC with IP address of
12.34.56.789, enter "//12.34.56.789/sharedfolder" Password ********

as the address.
–– Username: A Windows account with permissions to
the shared folder
"" When entering a domain, be sure to use ₩ or \. Save Cancel
For example, DomainName₩WindowsAccount
–– Password: The password you set for your Windows
account
•• Edit Account: Edit network drive accounts.

49
2nd 3rd Description
Advanced Settings LDAP Set LDAP connection or configure connected LDAP queries.
•• Set LDAP Connection
Configure a new LDAP connection.
–– Use LDAP: Whether or not to use LDAP
–– Import Setup Value: Can fetch the following settings from LDAPConnectionConfig.txt stored on the USB(Password
excluded)
"" For more information, refer to 'How to create a text file for use of LDAP'.
–– Authentication Type: Kerberos, Anonymous or Basic whichever is supported by the LDAP server
–– User ID: DN(Distinguished Name) of the User ID that is used in the LDAP server
"" The format of User ID complies with the DN format of LDAP.
e.g. cn=admin, dc=myldap, dc=com
–– Password: Password that is used for authentication of the LDAP server
–– Server Address: IP or URL of the LDAP server
–– Server Port Number: Port number of the LDAP server
–– Base DN: Top DN that is to be used for search in the DIT(Directory Information Tree) when connecting the LDAP
–– SSL/TLS: Whether or not to use SSL/TLS
"" When SSL/TLS is set to be Use, the encrypted data communication is enabled.
–– Use Untrusted Certificates: Whether or not to allow untrusted certificates
"" The following menu is activated when setting the Authentication Type to Kerberos.
–– Kerberos Realm: Kerberos realm data
–– KDC Host: KDC Host URL
–– KDC Port: KDC Host port number

50
2nd 3rd Description
Advanced Settings LDAP •• LDAP Query Configuration
Set the query for the connected LDAP.
–– UID: Change the user UID that is used in LDAP.
–– Email: Change the Email that is used in LDAP.
–– Name: Change the user name (common name) that is used in LDAP.
–– Last Name: Change the surname of the user that is used in LDAP.
–– Position: Change the title that is used in LDAP.
–– Company name: Change the company name that is used in LDAP.
–– Department: Change the department name that is used in LDAP.
–– Use Custom Query: Fetches the user defined query from LDAPQuery.txt (case sensitive) stored on the USB.
"" For more information, refer to 'How to create a text file for use of LDAP'.
"" Press the Reset button to restore the settings to the factory defaults.
"" When the mapping does not match, the search result does not include the attributes.

Server Network Settings Set up your server network connection and related functions.
•• Connect to server : Connect to MagicInfo server.
•• Server Access : Allow or deny access to MagicInfo server.
•• Proxy server : Set up your proxy server connection and related functions.

Certificate Manager Manage the certificate files for this device.

•• App Certificate: View and manage the app certificates installed on this device. Connect a USB flash drive that contains
certificates to install them on this device.
•• WPA Certificate Manager: Manage the certificates installed on this device.
–– Install Certificate: Connect a USB flash drive that contains certificates to install them on this device.
–– Delete Certificate: View and manage the certificates installed on this device.

51
How to create a text file for use of LDAP
The LDAP configuration basically consists of many long sentences. (2) Allocation of values (VAL) for each key
During LDAP configuration, FLIP can be fetched using the text file to prevent typos and make a User ID: Enter the User ID.
batch setting. Server Address: Enter the IP or URL of the LDAP server.
"" Input of file name and content should be case sensitive for correct operation. Server Port Number: Enter the Port of the LDAP server.
•• Format of LDAPConnectionConfig.txt SSL/TLS: Enter Use or Don't Use.

(1) Example of the text file Use Untrusted Certificates: Enter Use or Don't Use.

User ID=cn=Manager, dc=example, dc=com Authentication Type: Enter Basic or Anonymous.

Server Address=123.456.789.012 ‒‒ The following three items will be added if you select Kerberos type verification.

Server Port Number=12345 Kerberos Realm: Fill in the Kerberos field (Example: MYLDAP.LDAP)

Base DN=dc=samsung, dc=example, dc=com KDC Host: Enter the KDC Host URL (Example: krb1.myldap.com)

SSL/TLS=Don't Use KDC Port: Enter the KDC Host Port (Example: 88)

Use Untrusted Certificates=Don't Use "" If you select to use Kerberos type verification, use the original Kerberos User ID for
a User ID instead of User ID in DN(Distinguished Name) format. (Example: Mirko)
Authentication Type=Basic
Kerberos Realm=MYLDAP.COM
KDC Host=krb1.myldap.com
KDC Port=88

52
•• Format of LDAPQuery.txt (2) Allocation of values (VAL) for each key
(1) Example of the text file 1) Mapping part (all rows except the last)
UID=uid ‒‒Includes all rows except the last, in the order of UID, Email, Name, Last Name,
Position, Company name, and Department.
Email=mail
‒‒Values are mapped in the following manner.
Name=cn
On the left of "=" syntax is the name that is seen in the LDAP Query Configuration
Last Name=sn menu (also on the left) and mapped to the values on the right side of "=" (the actual
Position=title LDAP Server attributes).
Company Name=o ‒‒You can choose attributes to change values. For instance, you can change the right-
Department=departmentNumber side values without changing the left-side values.
2) Query part
Query=(|(mail=*<A>*)(cn=*<A>*))
‒‒<A> is the Keyword that is used for a Search.
‒‒The syntax for the Use Custom Query complies with the LDAP Query rule excluding
<A>.
For example, when <A> is included in the mail or cn attribute, you can create it as
follows.
Query=(|(mail=*<A>*)(cn=*<A>*))

53
System

2nd 3rd Description

Language Change your Language settings.

Rolls Auto Save Automatically save all data.

Delete All Delete all data from the device, including locked data.

Period for Delete All Set a regular reset interval at which all data on the internal storage will be deleted.

Time Configure various time-related settings.

Clock Set Set current date and time.

DST Adjust clock for Daylight Saving Time.

"" Start Date, End Date and Time Offset are enabled only when DST is set to On.

Smart Security The security provided to protect your display device and connected storage devices against viruses includes.

Scan Inspect your display device and connected storage devices to check for viruses.

Isolated List Check the list of items that have been isolated they contain viruses.

Change PIN Change your 6-digit Personal Identification Number (PIN).

"" The default PIN number is 000000.
"" Change the PIN to keep your device secure.

54
2nd 3rd Description
Device Name Enter Device Name.
You can find this name on the device being used over the network.

Tap to turn on Turn Tap to Turn On on or off. Enables you to turn on the screen with just a tap.

Sound Output Select speakers for sound output.

•• Flip Speaker / Audio Out / Screen Share (Wired)

Sound Feedback Play a sound when a menu or option is selected.

55
2nd 3rd Description
Advanced Settings Configure advanced settings which includes USB Lock, Network Lock, and Delete All Files.
Enter your 6 digit PIN number. The default PIN number is "000000".
"" If you want to change the PIN number, use the Change PIN function.
"" Change the PIN to keep your device secure.

Screen Saver Set up the sreensaver. The selected image can be used as a custom screensaver.

Touch Control Lock Run Touch Control Lock.

"" Tap and hold the screen to release Touch Control Lock.

USB Lock Set up a USB Lock. After setting up, the device will be restarted to apply the settings.
•• Off / Read-only / All On

Network Lock Set up a Network Lock.

Auto Power Off Choose how long the display will stay on before turning off after no user interaction is detected.

Remote Standby Turn Remote Standby on or off. By activating this feature, the network connection is maintained when the product is turned
off.

PIP Capture Turn PIP Capture on or off.

"" HDCP contents will not show on the screen if PIP Capture is set to On.

Power on Source Setting Set the default source when turning on the power. By setting this, either Roll or Source is turned on at power on.

Auto Source Switching Set Auto Source Switching. By activating this feature, newly connected sources are displayed automatically.

PIP Screen Default Size Set the default size for the PIP screen.
•• Full Screen / Partial Screen

56
2nd 3rd Description
Advanced Settings Clone Product Export this device's settings or import from other devices.

Self Diagnosis Run self diagnosis on the email, LDAP, or print server. A USB storage device must be connected to run a self diagnosis.
"" You can download a detailed self-diagnosis report including information about emails, LDAP, print servers, and other
information saved to the product to a USB device.

Start Setup Go through the initial setup steps like you did the first time you used this product.

57
Picture

2nd 3rd Description

Backlight Adjust backlight brightness to your preference. 100 is the brightest setting.

Colour Temperature It sets colour temperature. The value and temperature increase simultaneously, so the ratio of blue colour rises.
(Range: 2800K - 16000K)

White Balance R-Gain / G-Gain / B-Gain / R-Offset / Adjust the colour temperature of the picture so that white objects appear brighter.
G-Offset / B-Offset / Reset

Input Signal Plus Expands the input signal range for HDMI connections.
"" Supports resolutions up to 3840 x 2160 @ 60 Hz with Input Signal Plus expansion set to On.
Supports resolutions up to 3840 x 2160 @ 30 Hz with Input Signal Plus expansion set to Off.

Supported Resolutions for UHD Input Signals

Check the supported resolution for UHD input signals.
•• Resolution: 3840 x 2160p, 4096 x 2160p
If Input Signal Plus is set to Off

Frame rate (fps) Colour Depth / Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0

50 / 60 8 bit - - - O

If Input Signal Plus is set to On

Frame rate (fps) Colour Depth / Chroma Sampling RGB 4:4:4 YCbCr 4:4:4 YCbCr 4:2:2 YCbCr 4:2:0

50 / 60 8 bit O O O O

10 bit - - O O

12 bit - - O O

58
2nd 3rd Description
HDMI Black Level Adjust the black level to optimise the HDMI picture brightness and contrast.
"" This function is available only when the product is connected to a PC using an HDMI cable and the Source window is
turned on.

Screen Share(Wired) Resolution Set the resolution when sharing the screen (wired).
•• Auto / FHD / UHD

Reset Picture Restore all picture settings to the factory default.

59
Support

2nd 3rd Description

Software Update Update the software installed on your product.

Update now Update software by downloading update files.

–– Online update
"" Requires an internet connection.
–– Update with a USB device
After downloading the update file from the Samsung website and storing it on a USB device, connect the USB device
to the product to update.

"" Make sure you saved the update file in a top-level folder.
•• Current Version: This is the software version already installed in the product.

Auto update Automatically start software updates once your device is powered off.
"" Requires an internet connection.

Contact Samsung Contact information for assistance with your device.

"" Go to Contact Samsung and find the product Model Code and Software Version.

Reset All It initializes all items in the total menu.

60
Chapter 07
Troubleshooting Guide

Problems and Solutions

"" Before calling Samsung Customer Source window (HDMI) issue

Service Centre, test your product
as follows. If the problem persists, Blank spaces are found on all four sides of the screen when The blank spaces found on the screen have nothing to do with the product.
contact Samsung Customer Service an HDMI cable is connected to the product and PC.
Centre. Blank spaces on the screen are caused by the PC or graphics card. To resolve the problem,
adjust the screen size in the HDMI settings for the graphics card.

"" If the product is not turned on If the graphics card settings menu does not have an option to adjust the screen size, update
or off when you operate the the graphics card driver to the latest version.
buttons or motion sensor of the
product, you can turn it on or off (Please contact the graphics card or computer manufacturer for further details about how to
with the Samsung remote control adjust the screen settings.)
or Samsung remote control
application. The images on the screen look distorted. Check the cable connection to the product.

The screen is not clear. The screen is blurry. Set the resolution and frequency to the recommended level.

The screen appears unstable and shaky. Check that the resolution and frequency of the PC and graphics card are set within a range
compatible with the product. Then, change the screen settings if required by referring to
There are shadows or ghost images left on the screen. 'Preset Timing Modes'.

61
Source window (HDMI) issue
White does not really look white. Go to Picture and adjust the White Balance settings.

The product will turn off automatically. Make sure the power cable is connected properly to the product and power outlet.

The screen display does not look normal. Encoded video content may cause the display to appear corrupted in scenes featuring fast
moving objects such as in a sports event or action video.

Low signal level or low picture quality may cause the display to appear corrupted. This does not
mean the product is defective.

A mobile device within a distance of one-meter radius may cause static on analogue and digital
products.

The brightness and colour do not look normal. From the menu, select � → SETTINGS → Support → Reset All to try resetting the screen.

The display looks unstable and then freezes. The screen may freeze when a resolution other than the recommended resolution is used or
if the signal is not stable. To resolve the issue, change the PC resolution to the recommended
resolution.

The screen cannot be displayed in full screen. If the source window is set to full screen mode while in portrait orientation, a black bar appears
at both the top and bottom.
Change to landscape orientation, and then switch the Source window to full screen mode.

62
Sound issue
There is no sound. Check the volume.

The volume is too low. Adjust the volume.

If the volume is still low after turning it up to the maximum level, adjust the volume on your PC
sound card or software programme.

Video is available but there is no sound. If an HDMI cable is connected, check the audio output settings on the PC.

If a source device is used

•• Check the audio output settings for the source device.
(For example, if your monitor is connected to HDMI, you may need to change the audio
option of your video output device to HDMI.)

Reconnect the power cable to the device and then reboot the device.

There is static coming from the speakers. Low signal level can cause corrupted sound.

There is audible sound when the volume is muted. Audio settings for main speakers are separate from the internal speakers on the product.
Changing or muting the volume on the product does not affect an external amplifier(decoder).

63
Touch function issues
The icons can be touched but the drawings cannot. Use the provided product-specific pen.

Touching does not work when HDMI connection is used. Check whether the TOUCH OUT port on the product is connected to a USB port on the PC using
a USB cable.
•• HDMI IN 1 or HDMI IN 2 → TOUCH OUT on the rear of the product
•• HDMI IN 3 → TOUCH OUT on the tray

I use two pens, but they do not work well. Make sure that there is enough space between the two pens at multi-touching.

Touches break, reaction speed gets slow, and so on. Make sure that there are no foreign substances on the screen surface.

Check whether the screen is broken.

Make sure that the product is not exposed to direct sunlight.

64
Other issue
The product smells like plastic. The plastic smell is normal and disappears over time.

Small particles are found on the edges of the product. The particles are part of the product design. The product is not defective.

When I try to change the PC resolution, a message "The The message "The defined resolution is not supported." appears if the input source resolution
defined resolution is not supported." appears. exceeds the maximum resolution of the product.
To resolve the issue, change the PC resolution to a resolution supported on the product.

There is no sound from the speakers in HDMI mode when a DVI cables do not transmit sound data.
DVI-HDMI cable is connected.

HDMI Black Level is not functioning properly on an HDMI This function works only when the HDMI signal of the external device is RGB output.
device with YCbCr output.

There is no sound in HDMI mode. Displayed picture colours may not look normal. Video or sound may not be available. This can
occur if a source device that only supports an older version of the HDMI standard is connected
to the product.

65
Chapter 08
Specifications

General
"" Horizontal Frequency Model Name WM55R WM65R
The time required to scan a single
line from the left to the right side Panel Size 55 CLASS (54.6 inches / 138.7 cm) 65 CLASS (64.5 inches / 163.9 cm)
of the screen is called a horizontal
cycle. The reciprocal number of a Display area 1209.6 mm (H) x 680.4 mm (V) 1428.48 mm (H) x 803.52 mm (V)
horizontal cycle is called horizontal
frequency. Horizontal frequency is Synchronization Horizontal Frequency 30 - 90 kHz
measured in kHz.
Vertical Frequency 24 - 75 Hz
"" Vertical Frequency
The product displays a single image Resolution Optimum resolution 3840 x 2160
multiple times per second (like a
fluorescent light) to display what
Maximum resolution
the viewer sees. The rate of a single
Power Supply AC100-240V~ 50/60Hz
image being displayed repeatedly per
second is called vertical frequency Refer to the label at the back of the product as the standard voltage can vary in different countries.
or refresh rate. Vertical frequency is
measured in Hz. Environmental Operating Temperature : 0 °C – 40 °C (32 °F – 104 °F)
considerations * For installing the enclosure, keep the internal temperature at 40 °C or below.
Humidity : 10% – 80%, non-condensing

Storage Temperature : -20 °C – 45 °C (-4 °F – 113 °F)

Humidity : 5% – 95%, non-condensing
* Applicable before the product package is unpacked.

66
"" Due to the nature of the manufacturing of this product, approximately 1 pixel per million (1ppm) may appear brighter or darker on the panel. This does
not affect product performance.
"" This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature of the panel. Using a
resolution other than the specified resolution may degrade the picture quality. To avoid this, it is recommended that you select the optimum resolution
specified for your product.
"" For detailed device specifications, visit the Samsung Electronics website.

67
Preset Timing Modes Resolution
Horizontal
Frequency
Vertical
Frequency
Pixel Clock
(MHz)
Sync Polarity
(H/V)
Port

(kHz) (Hz) HDMI IN

VESA DMT, 1440 x 900 55.935 59.887 106.500 -/+ O

The screen will automatically be adjusted if a signal that belongs to the following standard
signal modes is transmitted from your PC. If the signals transmitted from the PC differ from the VESA DMT, 1600 x 900RB 60.000 60.000 108.000 +/+ O
standard mode, the screen may not be displayed. In such a case, change the settings as shown VESA DMT, 1680 x 1050 65.290 59.954 146.250 -/+ O
in the following table by referring to the graphics card user manual.
VESA DMT, 1920 x 1080 67.500 60.000 148.500 +/+ O

Horizontal Vertical VESA DMT, 2560 x 1440RB 88.787 59.951 241.500 +/- O
Pixel Clock Sync Polarity Port
Resolution Frequency Frequency
CTA-861, 720(1440) x 576i 15.625 50.000 27.000 -/- O
(MHz) (H/V) HDMI IN
(kHz) (Hz)
CTA-861, 720(1440) x 480i 15.734 59.940 27.000 -/- O
IBM, 720 x 400 31.469 70.087 28.322 -/+ O
CTA-861, 720 x 576 31.250 50.000 27.000 -/- O
MAC, 640 x 480 35.000 66.667 30.240 -/- O
CTA-861, 720 x 480 31.469 59.940 27.000 -/- O
MAC, 832 x 624 49.726 74.551 57.284 -/- O
CTA-861, 1280 x 720 37.500 50.000 74.250 +/+ O
MAC, 1152 x 870 68.681 75.062 100.000 -/- O
CTA-861, 1280 x 720 45.000 60.000 74.250 +/+ O
VESA CVT, 3840 x 2160RB 110.500 49.977 442.000 +/- -
CTA-861, 1920 x 1080i 28.125 50.000 74.250 +/+ O
VESA CVT, 3840 x 2160RB 133.313 59.997 533.250 +/- -
CTA-861, 1920 x 1080i 33.750 60.000 74.250 +/+ O
VESA DMT, 640 x 480 31.469 59.940 25.175 -/- O
CTA-861, 1920 x 1080 27.000 24.000 74.250 +/+ O
VESA DMT, 640 x 480 37.861 72.809 31.500 -/- O
CTA-861, 1920 x 1080 28.125 25.000 74.250 +/+ O
VESA DMT, 640 x 480 37.500 75.000 31.500 -/- O
CTA-861, 1920 x 1080 33.750 30.000 74.250 +/+ O
VESA DMT, 800 x 600 37.879 60.317 40.000 +/+ O
CTA-861, 1920 x 1080 56.250 50.000 148.500 +/+ O
VESA DMT, 800 x 600 48.077 72.188 50.000 +/+ O
CTA-861, 1920 x 1080 67.500 60.000 148.500 +/+ O
VESA DMT, 800 x 600 46.875 75.000 49.500 +/+ O
CTA-861, 3840 x 2160 54.000 24.000 297.000 +/+ O
VESA DMT, 1024 x 768 48.363 60.004 65.000 -/- O
CTA-861, 3840 x 2160 56.250 25.000 297.000 +/+ O
VESA DMT, 1024 x 768 56.476 70.069 75.000 -/- O
CTA-861, 3840 x 2160 67.500 30.000 297.000 +/+ O
VESA DMT, 1024 x 768 60.023 75.029 78.750 +/+ O
CTA-861, 3840 x 2160 112.500 50.000 594.000 +/+ O
VESA DMT, 1152 x 864 67.500 75.000 108.000 +/+ O
CTA-861, 3840 x 2160 135.000 60.000 594.000 +/+ O
VESA DMT, 1280 x 720 45.000 60.000 74.250 +/+ O
CTA-861, 4096 x 2160 54.000 24.000 297.000 +/+ O
VESA DMT, 1280 x 800 49.702 59.810 83.500 -/+ O
CTA-861, 4096 x 2160 67.500 30.000 297.000 +/+ O
VESA DMT, 1280 x 1024 63.981 60.020 108.000 +/+ O
CTA-861, 4096 x 2160 112.500 50.000 594.000 +/+ O
VESA DMT, 1280 x 1024 79.976 75.025 135.000 +/+ O
CTA-861, 4096 x 2160 135.000 60.000 594.000 +/+ O
VESA DMT, 1366 x 768 47.712 59.790 85.500 +/+ O

68
Chapter 09
Appendix

Responsibility for the Pay Service (Cost to A Product damage caused by customer's fault
Customers) Product damage caused by customer's mishandling or wrong repair
If a product damage is caused by;
•• External impact or drop.
"" When the service is requested, in spite of in warranty, we may charge you for a visit from a
•• Use of supplies or separately sold product unspecified by Samsung.
service technician in the following cases.
•• Repair from a person besides an engineer of outsourcing service company or partner of
Samsung Electronics Co., Ltd.
Not a product defect •• Remodeling or repairing the product by customer.

Cleaning of the product, Adjustment, Explanation, Re-installation and etc. •• Using it with incorrect voltage or non-authorized electrical connections.
•• Not following the "cautions" in User Manual.
•• If a service technician is requested to give instructions on how to use product or simply
adjusts options without disassembling product.
•• If a defect is caused by external environmental factors (Internet, Antenna, Wired Signal, Others
etc.)
•• If product fails by natural disaster. (lightning, fire, earthquake, flood damage, etc)
•• If a product is reinstalled or devices are connected additionally after installing the
purchased product for the first time. •• If consumable components are all used up. (Battery, Toner, Fluorescent lights, Head,
Vibrator, Lamp, Filter, Ribbon, etc.)
•• If a product is reinstalled to move to a different spot or to move to a different house.
"" If customer requests a service in case the product has no defect, service fee may be
•• If the customer requests instructions on how to use another company's product.
charged. So please read User Manual first.
•• If customer requests instructions on how to use the network or another company's
programme.
•• If customer requests software installation and setup for the product.
•• If a service technician removes/cleans dusts or foreign materials inside of the product.
•• If customer requests an installation additionally after purchasing a product through home-
shopping or online.

69
Prevention of Afterimage Burn-in Licence

What is afterimage burn-in? The terms HDMI and HDMI High-Definition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Afterimage burn-in should not occur when the panel is operating normally. Normal operation Licensing LLC in the United States and other countries.
refers to a continuously changing video pattern. If the panel displays a fixed pattern for an
extended period of time a slight voltage difference may occur between the electrodes in pixels
that control the liquid crystals.
Such a voltage difference between electrodes increases with time and makes the liquid Open Source Licence Notice
crystals thinner. When this occurs, a previous image can remain on the screen when the pattern In the case of using open source software, Open Source Licences are available on the
changes. product menu. Open Source Licence Notice is written only English.
For information on the Open Source Licence Notice, contact the Samsung Customer Centre
This information is a guide to prevent afterimage burn-in. Viewing a fixed screen or send email to [email protected].
for an extended period of time may cause afterimage burn-in. This problem is not
included in warranty.

Recommended prevention practices

Viewing a fixed screen for an extended period of time may cause afterimage burn-ins or
smudges. Turn off the product when it is not used for a long time, activate the Power Saving
mode, or run a moving screen saver.

70