Ricoh Aficio MP6503 SBS R - mtc6 PDF

Technical Bulletin PAGE: 1/3
Reissued: 17-Nov-16
Model: MT-C6 Date: 30-May-16 No.: RD223001d
RTB Reissue
The items in bold italics have been corrected or added.
Subject: Firmware Release Note: System/Copy Prepared by: K. Moriizumi
From: 1st Tech Service Sect., MFP/Printer Tech Service Dept.
Classification: Troubleshooting Part information Action required
Mechanical Electrical Service manual revision
Paper path Transmit/receive Retrofit information
Product Safety Other (Firmware) Tier 2
This RTB has been issued to announce the firmware release information for the
System/Copy.
Version Program No. Effective Date Availability of RFU

1.05 D2235540H November 2016 production Available
1.04 D2235540G September 2016 production Available
1.03 D2235540F August 2016 production Available
1.02 D2235540E July 2016 production Available
1.01.1 D2235540D May 2016 production Available
1.01 D2235540C 1st Mass production Available
Note: Definition of Availability of RFU via @Remote
“Available”: The firmware can be updated via RFU or SD card.
“Not available”: The firmware can only be updated via SD card.
Version Modified Points or Symptom Corrected

1.05 Specification Change:
1. Specification Change:
- The font used for some of the screens displayed on the operation
panel was changed.
- Support for AirPrint.
2. The following functions were newly added to SmartApps and high CPM
models.
- Scan Positioning
- Creep Adjustment
- Insert Sheet
- Reverse Ejection
3. Added an SP setting for enabling or disabling the "Screen Monitoring"

function.
- SP5-885-205: default = 0 ("Screen Monitoring" is enabled)
This firmware is dependent on Web Support firmware v1.03 (D2235548D)
or later, so please be sure to update that firmware as well.
4. When executing a Firmware configuration task via Device Manager NX

Pro/Enterprise, an RFU package with the appropriate destination
Reissued: 17-Nov-16
(USA/Europe/Asia/Korea/Taiwan model or China model) can be selected
and downloaded from the RICOH Global Server.
Symptom corrected:
1. Behavior of the SDK applications (CAP/ELP/SLNX/GSNX/etc.) may be
incorrect or inconsistent as described below. Both the Standard
(Compatibility mode) and SOP Optimized (Hybrid mode) applications
are affected by these issues.
- Cannot log in.
- Cannot scan.
- Cannot print.
- Error message appears.
- etc.
2. When an application accesses the HDD after turning ON the power, the
machine may stall.
3. Saving a scanned filed onto a USB memory stick may cause the file to
corrupt.
4. SC899 may occur after updating with the packaged firmware.
5. If the device enters Energy Save Mode after automatically logging out
an account, the device might stall when IC card authentication is used
to recover from Energy Save Mode.
6. Cannot log out, if logged in using the IC card with the energy saver
mode enabled.
7. Error 22 may occur during ARFU.
8. Can not recovery from energy saving mode and SC672-11 may occur.
9. SC899 may occur when installing @Remote.
10. Connection error message may appear mistakenly on @Remote
connected machines.
11. SC991/SC899 may occur or stall may occur during use of application
on @Remote connected machines.
12. Connection may fail if entering and recovering from energy saving
mode is repeated without power OFF/ON on @Remote connected
machines.
1.04 Other Changes:
1. The "Print Volume Use" pop-up dialog is not displayed in either of the
following cases:
- When "Machine Limit Count" (SP5-759-001) is enabled.
- When "Tracking Permission" (SP5-712-002) and "Stop Printing" (SP5-712-
003) are enabled.
2. Fixed CVE-2015-0292, CVE-2015-0537, CVE-2015-1787, CVE-2015-0536
and CVE-2014-4630.
3. The default values of the Sleep Mode Timer and System Auto Reset Timer
were changed.
1.03 Symptom corrected:
- Package RFU update may fail.
- Emergency firmware update may not work occasionally.
- Error occurs, if new addresses are continuously registered to the address
book using Smart SDK.
Reissued: 17-Nov-16
Other change:
Test Print function is newly added to SmartApps.
- Installation of the SLNX Hybrid mode application may not be completed.
Other changes:
The following were added to the Smart Copy function.
- Multi-fold
- Z-fold
- 3-edge full bleed
1.01.1 Symptom corrected:
SC672-11 may occur when recovering from energy save mode.
1.01 1st Mass production
Reissued: 09-Dec-16
Model: MT-C6 Date: 30-May-16 No.: RD223002b
RTB Reissue
Subject: Firmware Release Note: Engine Prepared by: K. Moriizumi
This RTB has been issued to announce the firmware release information for the Engine.

1.05:02 D2235127D December 2016 production Available
1.04:02 D2235127C August 2016 production Available
1.02:02 D2235127B 1st Mass production Available

1.05:02 Symptom corrected:
- Serial number information stored in SP5-811-001 is corrupted and the
following may not work:
- @Remote registration via external appliances
- User authentication in SDK application
- In a duplex job printed from the bypass tray, the relay motor continues to
rotate if the tray runs out of paper after printing 1 or 2 pages even if the job
has completed.
- Cannot print from the bypass tray, if the paper had been removed from the
tray and reset immediately (within 0.1 second).
1.02:02 1st Mass production
Reissued: 15-Nov-16
Model: MT-C6 Date: 30-May-16 No.: RD223003a
RTB Reissue
Subject: Firmware Release Note: Fax Prepared by: K. Moriizumi
This RTB has been issued to announce the firmware release information for the Fax.

02.00.00 D2235544C November 2016 production Available
01.00.03 D2235544B 1st Mass production Available

- If logged in with user authentication, FAX settings for Auto Print FAX
Journal (SWUSR_03, bit7) and setting whether or not to include sender
name in reports (SWUSR_04, bit5) may change after logging out.
- SC899 may occur when logging out from a machine with the user
authentication enabled.
01.00.03 1st Mass production
Reissued: 29-Nov-16
Model: MT-C6 Date: 30-May-16 No.: RD223004c
RTB Reissue
Subject: Firmware Release Note: GWFCU3.8-13(WW) Prepared by: K. Moriizumi
GWFCU3.8-13(WW).

04.00.00 D2235546E December 2016 production Available
03.00.00 D2235546D December 2016 production Available
02.00.00 D2235546C August 2016 production Available

When attempted to send a folder, the memory is consumed and prevents
the machine from receiving any documents for an extended period.
- The document cannot be sent and remains in the machine without an error
message.
- Image may appear abnormal or the machine may stall when sending or
receiving an IP-Fax.
Model: MT-C6 Date: 30-May-16 No.: RD223005
Subject: Firmware Release Note: Inserter_CFEEDER_E Prepared by: K. Moriizumi

Inserter_CFEEDER_E.

00.100:03 D3D75300A 1st Mass production Not Available

Subject: Firmware Release Note: LCT_MAUI-E Prepared by: K. Moriizumi

LCT_MAUI-E.

01.010:01 D3D65510A 1st Mass production Not Available

Reissued: 27-Dec-16
Model: MT-C6 Date: 30-May-16 No.: RD223007f
RTB Reissue
Subject: Firmware Release Note: Network Support Prepared by: K. Moriizumi
This RTB has been issued to announce the firmware release information for the Network
Support.

16.36 D2235552G January 2017 production Available
16.35 D2235552F November 2016 production Available
16.34 D2235552E September 2016 production Available
16.33 D2235552D August 2016 production Available
16.32 D2235552C July 2016 production Available
16.31 D2235552B 1st Mass production Available

1. Even if SSL3.0 communication is invalidated in device security settings,
SSL3.0 communication is falsely possible from the NRS port (7443/7444)
on the device.
2. When the "Erase All Memory" function is conducted, an SC899 or SC991
error might occur. This issue occurs when Network Support firmware
v16.35 is installed.
16.35 Symptom Corrected:
1. When the device is set to use "IEEE 802.1X" and "TLS1.2" is set to "active",
authentication will fail.
2. When the device has the USB device server option enabled and is connected to
macOS via a USB cable, the PS driver cannot be installed on the computer. If
the PS driver is already installed, printing might fail.
3. When AirPrint is set to "Disabled" in Web Image Monitor, AirPrint printing can still
be conducted via USB cable.
4. If the device has not being used a significant amount of times, functions that
require a network connection will fail.
16.34 Other changes:
1. Changed the DH key specification to use 2,048 bits instead of 512 bits to prevent
the Logjam vulnerability (CVE-2015-4000).
2. Fixed CVE-2015-0292, CVE-2015-0537, CVE-2015-1787, CVE-2015-0536 and
CVE-2014-4630.
Reissued: 27-Dec-16
Model: MT-C6 Date: 30-May-16 No.: RD223007f
16.33 Symptoms corrected:
1. When "Encryption" in the Security tab is set in the Scanner application and "Start"
is pressed, the device cannot send the email, which causes an error message to
be displayed and the indicator to remain lit.
2. When one of the following settings in "IEEE 802.1X" and one in "SSL/TLS" are
configured in Web Image Monitor, IEEE 802.1X authentication will fail on the
device:
"Device management > Configuration > Security > IEEE 802.1X":

- "EAP Type: PEAP" and "Phase 2 Method: MSCHAPv2"
- "EAP Type: EAP-TTLS" and "Phase 2 Method: MD5"
"Device management > Configuration > Security > SSL/TLS":

- TLS1.0: Active
- SSL3.0: Active
16.32 Other changes:
1. Support for AirPrint.
This firmware is dependent on Printer firmware v1.01 (D2235554C) or later, so

please be sure to also update that firmware.
2. To avoid a window that warns about the security certificate from being displayed
when connected to Web Image Monitor, the default value of the "Permit
SSL/TLS Communication" setting has been changed from "Ciphertext Priority" to
"Ciphertext/Cleartext".
Note: Configurations will not be automatically changed when the firmware is updated.
This value will be the default in devices that have Network Support v16.32 installed
from mass production.
Reissued: 27-Dec-16
RTB Reissue
Subject: Firmware Release Note: NetworkDocBox Prepared by: K. Moriizumi
NetworkDocBox.

1.02 D2235550D January 2017 production Available

1. When attempting to back up the address book from Device Manager NX,
the backup will fail and printer, copy, scan, and fax jobs cannot be
conducted.
2. The device might not be able to be accessed via Web Image Monitor.
- When scanning by using GlobalScan NX on the model with the Smart Operation
Panel, the image log capture file will be sent to an incorrect folder even if the file
includes the same user ID as before.
Subject: Firmware Release Note: PowerSaving Sys Prepared by: K. Moriizumi

PowerSaving Sys.

F.L3.06 D2235543A 1st Mass production Available

F.L3.06 1st Mass production
Reissued: 27-Dec-16
RTB Reissue
Subject: Firmware Release Note: RemoteFax Prepared by: K. Moriizumi
RemoteFax.

03.00.00 D2235545D January 2017 production Available
02.00.00 D2235545C July 2016 production Available

03.00.00 Symptom Corrected:
SC899 may occur when receiving IP FAX.
02.00.00 Other changes:
Minor change was applied for the Japanese domestic model.
Reissued: 11-Nov-16
RTB Reissue
Subject: Firmware Release Note: Scanner Prepared by: K. Moriizumi
This RTB has been issued to announce the firmware release information for the Scanner.

01.01 D2235547C November 2016 production Available

1. When "Download File Directly From URL Link" is enabled and scan to URL
is conducted 100 times or more, the scan job might fail.
2. When a scan job is conducted from ”Simplified Scrn.” under the following
conditions, the files for that job cannot be deleted from the temporary
memory after the job has been sent:
- User Authentication is enabled.
- "Download File Directly From URL Link" is enabled.
- "File Emailing Method" is set to "Send URL Link" or "Auto Detect".
3. When scanning from Mac OS X 10.12 by using AirPrint, the output file
cannot be opened in the viewer.
4. A3 size cannot be specified in macOS when scanning by using AirPrint.
5. When scanning from Mac OS X 10.12 by using AirPrint, the resolution is
always 200 dpi.
Reissued: 17-Nov-16
RTB Reissue
Subject: Firmware Release Note: Web Support Prepared by: K. Moriizumi
This RTB has been issued to announce the firmware release information for the Web
Support.

1.03 D2235548D November 2016 production Available
1.02 D2235548C August 2016 production Available

- When downloading "Eco-friendly Counter" data in "Status/Information >
Display Eco-friendly Counter", the SYSTEM counter data for that period is
not included in the exported .csv file.
Other changes:
- Added an SP setting for enabling or disabling the "Screen Monitoring"
function.
SP5-885-205: default = 0 ("Screen Monitoring" is enabled)
This firmware is dependent on System/Copy firmware v1.05 (D2235540H)
or later, so please be sure to update that firmware as well.
1.02 Other changes:
- Minor bug correction.
Reissued: 04-Aug-16
RTB Reissue
Subject: Firmware Release Note: Web Uapl Prepared by: K. Moriizumi
This RTB has been issued to announce the firmware release information for the Web Uapl.


- Web Image Monitor might time out if the device is turned on and goes
in and out of Energy Saver Mode 100 times before it is turned off.
- Web Image Monitor might encounter a "404 Not Found" error when
attempting to display a list of stored files from a link sent via email.
Subject: Firmware Release Note: XPS Prepared by: K. Moriizumi

This RTB has been issued to announce the firmware release information for the XPS.

1.01 D3D45738A 1st Mass production Available

Subject: Firmware Release Note: animation Prepared by: K. Moriizumi

animation.


Reissued: 27-Dec-16
RTB Reissue
Subject: Firmware Release Note: PCL Prepared by: K. Moriizumi
This RTB has been issued to announce the firmware release information for the PCL.

1.03 D2235557D January 2017 production Available

- PCL macros that were uploaded to the HDD cannot be printed.
(GFPR#RE16080014)
- When characters that contain the incorrect TrueType font data are
printed, not only are incorrect characters missing but so are correct
characters that follow incorrect characters. (GFPR#RE16030046)
Some lines of text and/or dotted lines might be missing when using the PCL
overlay macro. (GFPR#RC16040013)
Subject: Firmware Release Note: PDF Prepared by: K. Moriizumi

This RTB has been issued to announce the firmware release information for the PDF.


Subject: Firmware Release Note: PS3 Prepared by: K. Moriizumi

This RTB has been issued to announce the firmware release information for the PS3.

1.00 D3D45731A 1st Mass production Available

Reissued: 27-Dec-16
Model: MT-C6 Date: 30-May-16 No.: RD223019e
RTB Reissue
Subject: Firmware Release Note: Printer Prepared by: K. Moriizumi
This RTB has been issued to announce the firmware release information for the Printer.

1.03 D2235554E January 2017 production Available
1.02 D2235554D November 2016 production Available

- Notifications are not displayed in MFP applications even if key
counter management or external charge unit management is enabled.
- After an SC reboot occurs, if the dialog window stating that the
automatic reboot has occurred is not closed, SDK-J applications
cannot be started, which results in an SC990 error occurring.
- When attempting to print data that contains a blank page via AirPrint,
the job might be canceled.
1.02 Miner software bug corrected.
- While a job is being printed by using Enhanced Locked Print NX v2, some
jobs might not start being processed on the device until the current job is
finished.
Other changed:
- A warning message is displayed on the operation panel before a job start
being processed when the device receives a staple job that exceeds the
maximum number of pages that can be stapled.
- Support for AirPrint.
This firmware is dependent on Network Support v16.32 (D2235552C) or later,
so please be sure to also update that firmware.
Subject: Firmware Release Note: RPCS Prepared by: K. Moriizumi

This RTB has been issued to announce the firmware release information for the RPCS.


Reissued: 12-Dec-16
Model: MT-C6/CH-C2/CH-C2 Pro Date: 30-May-16 No.: RD223021d
RTB Reissue
Subject: Firmware Release Note: Finisher_VOLGA-C Prepared by: K. Moriizumi
Finisher_VOLGA-C.

01.080:05 D3CH5300P October 2016 production Not Available
01.070:05 D3CH5300N September 2016 production Not Available
01.060:05 D3CH5300M August 2016 production Not Available
01.050:05 D3CH5300L July 2016 production Not Available
01.00B:04 D3CH5300K 1st Mass production Not Available

- Minor bug correction
- Staple misalignment
1. Stapled booklet gets stuck and caught by the paper detection feeler on the
output tray.
2. Printing stapled booklets with a stack remained on the shift tray may cause
the paper guide to interfere with the booklets.
- Noise is loud when the jogger retrieves home position after completing a job
or during its initialization process.
- Staple misalignment occurs, if switched from shift mode to edge staple mode.
01.00B:04 1st Mass production
Subject: Firmware Release Note: Inserter_CFEEDER_F Prepared by: K. Moriizumi

Inserter_CFEEDER_F.

00.100:03 D3CN5310A 1st Mass production Not Available

Reissued: 11-Oct-16
Model: MT-C6/ CH-C2/ CH-C2Pro Date: 30-May-16 No.: RD223023a
RTB Reissue
Subject: Firmware Release Note: ADF_SINAI-D Prepared by: K. Moriizumi
ADF_SINAI-D.

01.000:04 D3AZ5550E 1st Mass production Not Available
00.160:04 D3AZ5550D 1st Mass production Not Available

Reissued: 13-Dec-16
Model: Lef-C1, GR-C2_SOP, MET-C2ab, MET-C2cde, MET-C2yz, Date: 29-Jan-16 No.: RD259013e
MT-C6, Gim-MF1.5dM, Brz-MF1,CH-C2,Cor-C1.5,MET-P2,GR-C3
RTB Reissue
Subject: Firmware Release Note: BluetoothService for eDC Prepared by: T. Tachibana
From: 2nd Tech Service Sect., MFP/Printer Tech Service Dept.
This RTB has been issued to announce the firmware release information for the BluetoothService
for eDC.

1.01 D2411465B_forEDC April 2016 production Not Available
1.0 D2411465A_forEDC 1st Mass production Not Available

1.01 Other changes:
- New Model Supported.
---
Symptom corrected:
Preinstalled applications can be accidentally uninstalled from Web Image Monitor.
Other changes:
- Support for the MP 6503SP/MP 7503SP/MP 9003SP.
- Support for the MP 402SPF.

Model: Brz-P1, Brz-MF1, MT-C6, MET-C2ab, MET-C2cde Date: 23-May-16 No.: RD255020
.
Subject: Firmware Release Note: OptionSD FONT Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the OptionSD FONT.

0.00 D3BC5277 1st Mass production Available

Reissued: 25-May-16
Model: MET-C2ab/MET-C2cde/MET-C2yz/ Date: 13-May-16 No.: RD239016a
Brz-MF1/MT-C6/Gim-MF1.5dM
RTB Reissue
Subject: Firmware Release Note: PCL Font Prepared by: M. Kumagai
This RTB has been issued to announce the firmware release information for the PCL Font.

1.09 D2415586 1st Mass production Available

Model: Mo-C2/MET-C2ab/MET-C2cde/MET-C2yz/ Date: 04-Mar-16 No.: RD262032a
Brz-MF1/MT-C6/Gim-MF1.5dM/CH-C2/CH-C2Pro
Subject: Firmware Release Note: PS3 Font Prepared by: Y. Kurohashi

From: 1st PP Tech Service Sect., PP Tech Service Dept.
This RTB has been issued to announce the firmware release information for the PS3 Font.

“Available” The firmware can be updated via RFU or SD card.

Reissued: 18-Nov-16
Model: Lef-C1/CH-C2/MET-C2ab/MET-C2cde/MET-C2yz/ Date: 29-Jan-16 No.: RD259019i
MT-C6/Brz-MF1/Gim-MF1.5dM
RTB Reissue
Subject: Firmware Release Note: SmartScan for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the SmartScan for
eDC.

1.11 D2411456L_forEDC December 2016 production Not Available
1.10 D2411456K_forEDC October 2016 production Not Available
1.09 D2411456J_forEDC August 2016 production Not Available
1.08 D2411456H_forEDC June 2016 production Not Available
1.07 D2411456G_forEDC May 2016 production Not Available
1.06 D2411456F_forEDC April 2016 production Not Available
1.05 D2411456E_forEDC April 2016 production Not Available
1.03 D2411456D_forEDC March 2016 production Not Available
1.02 D2411456C_forEDC February 2016 production Not Available

1.11 Minor change.
1.10 Minor change.
1.09 Minor change.
1.08 Support for the MP 402SPF
Symptom corrected:
- Preinstalled applications can be accidentally uninstalled from Web Image Monitor.
1.05 Other changes:
Minor changes made to improve reliability.
1. Some of the words are incorrect in several languages.
2. Several application names were incorrect.
Other Changes:
Modified the contents and designs of certain screens for better usability.
Reissued: 18-Nov-16
Model: Lef-C1/CH-C2/MET-C2ab/MET-C2cde/MET-C2yz/ Date: 29-Jan-16 No.: RD259019i
MT-C6/Brz-MF1/Gim-MF1.5dM

Some of the wording in English was incorrect.
Reissued: 14-Nov-16
Model: Date: 29-Jan-16 No.: RD259023d
Lef-C1/MET-C2ab/MET-C2cde/MET-C2yz/MT-C6/Brz-MF1/
GR-C2/Gim-MF1.5dM/CH-C2/MET-P2/GR-C3
RTB Reissue
Subject: Firmware Release Note: StopKeyWidget for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the StopKeyWidget
for eDC.

1.01 D2411436B_forEDC June 2016 production Not Available

Applications can be uninstalled from Web Image Monitor.
--
New Model Supported
Reissued: 21-Dec-16
Model: Lef-C1/Brz-MF1/CH-C2/CH-C2 Pro/Cor-C1.5/ Date: 29-Jan-16 No.: RD259024k
Gim-MF1.5dM/GR-C3/MT-C6/MET-C2ab/MET-C2cde/MET-C2yz
RTB Reissue
Subject: Firmware Release Note: SmartCopy for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the SmartCopy for
eDC.
1.20 D2411454Q_forEDC January 2017 production Not Available
1.19 D2411454P_forEDC December 2016 production Not Available
1.18 D2411454N_forEDC October 2016 production Not Available
1.17 D2411454M_forEDC October 2016 production Not Available
1.16 D2411454L_forEDC August 2016 production Not Available
1.14 D2411454J_forEDC July 2016 production Not Available
1.13 D2411454H_forEDC May 2016 production Not Available
1.08 D2411454D_forEDC February 2016 production Not Available

1.20 Minor bug correction.
1.19 Minor change.
1.18 Other change:
Test Print function is newly added to SmartApps on high CPM models.
1.17 Minor change.
1.16 Other change:
Test Print function is newly added to SmartApps on high CPM models.
1.14 Changes:
Support of SmartApps on high CPM models
1.10 Other changes:
Reissued: 21-Dec-16
Model: Lef-C1/Brz-MF1/CH-C2/CH-C2 Pro/Cor-C1.5/ Date: 29-Jan-16 No.: RD259024k

3. If operated with the count-down counter device connected, job may falsely be
cancelled.
Other Changes:
Reissued: 03-Oct-16
Model: Date: 29-Jan-16 No.: RD259025e
GR-C2/Gim-MF1.5dM
RTB Reissue
Subject: Firmware Release Note: EcoInfoWidget for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the EcoInfoWidget for
eDC.

1.06 D2411437F_forEDC October 2016 production Not Available
1.05 D2411437E_forEDC August 2016 production Not Available
1.04 D2411437D_forEDC June 2016 production Not Available
1.03 D2411437C_forEDC May 2016 production Not Available
1.02 D2411437B_forEDC April 2016 production Not Available

1.06 Minor change.
1.05 Minor change.
1.04 Support for the MP 402SPF and MP C306ZSP/C406ZSPF
Reissued: 03-Oct-16
Model: Date: 29-Jan-16 No.: RD259026f
GR-C2/Gim-MF1.5dM
RTB Reissue
Subject: Firmware Release Note: TonnerWidget for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the TonnerWidget for
eDC.

1.05 D2411434G_forEDC October 2016 production Not Available
1.04 D2411434F_forEDC June 2016 production Not Available
1.02 D2411434D_forEDC April 2016 production Not Available
1.01 D2411434C_forEDC March 2016 production Not Available
1.00 D2411434B_forEDC 1st Mass production Not Available

Remaining amount of toner displayed on the widget is incorrect.
Other changes:
Support for the MP C306ZSP/C406ZSPF.
Support for the MP 402SPF.
- Preinstalled applications can be accidentally uninstalled from Web Image Monitor.
1.02 Other changes:
Several application names were incorrect.
Reissued: 14-Nov-16
RTB Reissue
Subject: Firmware Release Note: FaxInfoWidget for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the FaxInfoWidget for
eDC.


--
New Model Supported
Reissued: 27-Dec-16
Model: Lef-C1/CH-C2/MET-C2ab/MET-C2cde/MET-C2yz/ Date: 05-Feb-16 No.: RD259028h
MT-C6/Brz-MF1/Gim-MF1.5dM/Cor-C1.5/GR-C3
RTB Reissue
Subject: Firmware Release Note: SmartFAX for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the SmartFAX for
eDC.
1.17 D2411457M_forEDC January 2017 production Not Available
1.06 D2411457C_forEDC 1st Mass production Not Available

1.17 Minor change.
1.16 Minor change.
1.15 Minor change.
1.14 Minor change.
Others:
Support Color Controller E-23C.
1.10 Other changes:
Other Changes:
Reissued: 27-Dec-16
Model: Lef-C1/CH-C2/MET-C2ab/MET-C2cde/MET-C2yz/ Date: 05-Feb-16 No.: RD259028h
MT-C6/Brz-MF1/Gim-MF1.5dM/Cor-C1.5/GR-C3

Symptom Corrected:
Reissued: 14-Nov-16
RTB Reissue
Subject: Firmware Release Note: ProgramInfoService for eDC Prepared by: T. Tachibana
ProgramInfoService for eDC.

1.17 D2411438C_forEDC April 2016 production Not Available

--
New Model Supported
1.17 Other changes:
Reissued: 10-Jun-16
Model: Date: 29-Jan-16 No.: RD259031d
CheetahBusinessApplication
RTB Reissue
Subject: Firmware Release Note: ScanToME for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the ScanToME for
eDC.

1.01 D2411432C_forEDC April 2016 production Not Available

Preinstalled applications can be accidentally uninstalled from Web Image Monitor
1. On the home screen for Scan to Me, when the energy-saver mode button is pressed,
the Smart Operation Panel does not turn off.
2. When "JPEG" is selected as the scan type on the help screen, the direction that the
document is set might be changed.
3. Although a scan job is not conducted, the following dialog might be displayed:
"Unfinished job exists. Press the Stop key to cancel scanning, or set original again
and repeat the process."
4. When opening and then closing the paper settings screen, the settings configured in
Scan to Me are reset to the factory default settings.
5. When scanning by using the exposure glass, the time limit for the waiting time for the
next document(s) to be set is early by one second than the actual time.
6. On a device that has the Media Link Board option installed, when the capture
function when scanning is enabled, if the "Finish Scanning" button is pressed while
waiting for the next document(s) to scan after the first document has been scanned
on the exposure glass, an unexpected error occurs.
Reissued: 28-Nov-16
Model: Lef-C1/CH-C2/MET-C2ab/MET-C2cde/MET-C2yz/MT-C6/ Date: 29-Jan-16 No.: RD259033j
Brz-MF1/GR-C2/Gim-MF1.5dM
RTB Reissue
Subject: Firmware Release Note: SimpleCopy for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the SimpleCopy for
eDC.
1.16 D2411443N_forEDC December 2016 production Not Available
1.13.1 D2411443L_forEDC August 2016 production Not Available
1.11 D2411443J_forEDC June 2016 production Not Available
1.07 D2411443E_forEDC March 2016 production Not Available

1.16 Minor change.
1.15 Minor change.
- Preinstalled applications can be accidentally uninstalled from Web Image Monitor
Other changes:
- Minor changes to the UI.
1.10 Support for the MP 402SPF.
Symptom corrected:
Reissued: 28-Nov-16
Model: Lef-C1/CH-C2/MET-C2ab/MET-C2cde/MET-C2yz/MT-C6/ Date: 29-Jan-16 No.: RD259033j

1.07 Other changes:
Some of the words are incorrect in several languages.
Reissued: 17-Nov-16
Model: Date: 29-Jan-16 No.: RD259034h
GR-C2/Gim-MF1.5dM/MET-P2/CH-C2/GR-C3
RTB Reissue
Subject: Firmware Release Note: LanguageWidget for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the LanguageWidget
for eDC.

1.06 D2411431H_forEDC December 2016 production Not Available
1.05 D2411431G_forEDC October 2016 production Not Available
1.04 D2411431F_forEDC August 2016 production Not Available
1.03 D2411431E_forEDC June 2016 production Not Available

1.06 Minor change.
1.05 Minor change.
1.04 Minor change.
Other changes:
Support for the MP C306ZSP/C406ZSPF.
Support for the MP 6503SP/MP 7503SP/MP 9003SP.
Minor bug correction.
Reissued: 19-Dec-16
Model: Date: 05-Feb-16 No.: RD259035j
GR-C2/Gim-MF1.5dM/Cor-C1.5/CH-C2/MET-P2/GR-C3/ CH-C2Pro
RTB Reissue
Subject: Firmware Release Note: LegacyUI for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the LegacyUI for eDC.

1.13 D2411427P_forEDC December 2016 production Not Available
1.12 D2411427N_forEDC November 2016 production Not Available
1.10 D2411427L_forEDC October 2016 production Not Available
1.09 D2411427K_forEDC August 2016 production Not Available
1.06 D2411427G_forEDC April 2016 production Not Available

1.13 Minor change.
1.12 Minor change.
1.11 Specification change:
- Screen shots of the WIM Screen Monitoring function cannot be taken while in
operation.
1.10 Minor change.
1.09 Minor change.
1.08 Minor change.
Symptom corrected:
Reissued: 19-Dec-16
Model: Date: 05-Feb-16 No.: RD259035j
GR-C2/Gim-MF1.5dM/Cor-C1.5/CH-C2/MET-P2/GR-C3/ CH-C2Pro

1.03 Other changes:
SC673 occurs.
Reissued: 28-Nov16
Model: Lef-C1/CH-C2/MET-C2ab/MET-C2cde/MET-C2yz/MT-C6/ Date: 05-Feb-16 No.: RD259036h
RTB Reissue
Subject: Firmware Release Note: SimpleFAX for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the SimpleFAX for
eDC.
1.02 D2411445C_forEDC 1st Mass production Not Available

1.11 Minor change.
1.10 Minor change.
1.09 Minor change.
Other changes:
- Support for the MP 402SPF and MP C306ZSP/C406ZSPF
Others:
Support Color Controller E-23C.
1.05 Other changes:
Reissued: 28-Nov16
Model: Lef-C1/CH-C2/MET-C2ab/MET-C2cde/MET-C2yz/MT-C6/ Date: 05-Feb-16 No.: RD259036h

Symptom Corrected:
Reissued: 17-Oct-16
Model: Date: 05-Feb-16 No.: RD259037g
Lef-C1/Brz-MF1/Gim-MF1.5dM/GR-C2_SOP/
MET-C2ab/MET-C2cde/MET-C2yz/ Mo-C2/MT-C6
RTB Reissue
Subject: Firmware Release Note: Application Site for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the Application Site
for eDC.
1.04.01 D2411467G_forEDC October 2016 production Not Available
1.03.03 D2411467F_forEDC September 2016 production Not Available
1.03.02 D2411467E_forEDC August 2016 production Not Available
1.03.01 D2411467D_forEDC May 2016 production Not Available
1.02.02 D2411467C_forEDC April 2016 production Not Available
1.02.00 D2411467B_forEDC 1st Mass production Not Available

Improved the durability of the connection to the Application Site when under
heavy network traffic by changing the timeout value and number of reconnection
attempts.
When the message "To use this function an optional HDD is required." is displayed and
the Close button is pressed in the dialog, the Application Site unexpectedly closes. This
symptom only occurs when Application Site v1.03.02 is used in conjunction with the
following:
- GR-C2, MET-C2, Lef-C1, and Brz-MF1 with CheetahSystem firmware v1.06 or
earlier installed.
- Mo-C2 with CheetahSystem v1.05 or earlier installed.
1.03.02 Specification change:
- When the Application Site is opened on devices that do not include an HDD, the
message "To use this function an optional HDD is required." is displayed.
This firmware is only for the MP 402SPF.
1.03.01 Additional model information:
- Support for the Model MP 6503SP/MP 7503SP/MP 9003SP.
- Support for the Model MP 402SPF.
Symptom corrected:
- Minor bug correction.
Reissued: 17-Oct-16
Model: Date: 05-Feb-16 No.: RD259037g
Lef-C1/Brz-MF1/Gim-MF1.5dM/GR-C2_SOP/
MET-C2ab/MET-C2cde/MET-C2yz/ Mo-C2/MT-C6

1. Preinstalled applications can be accidentally uninstalled from Web Image Monitor.
2. When the Application Site is opened, an unspecified error is displayed if one of the
following conditions is met:
- A network setting, such as the IP address or DNS server, is not set correctly.
- A proxy server setting on the device side is not set when the user attempts to
connect to the Internet via the proxy server.
- The device is not connected to a network.
3. When exporting the device settings to a storage device from System Settings, the
Application Site force closes and the message "Unfortunately, Application Site has
stopped." is displayed.
1.02.00 [For Lef-C1/Mo-C2]
1st Mass production
Symptom Corrected:
[For GR-C2_SOP]
Initial release
Specification Change:
After downloading this firmware the Application Site icon will be available.
[For All models]

Refer to RTB: RD196056 for the network configuration.
Reissued: 09-Dec-16
Model: Lef-C1/CH-C2/MET-C2ab/MET-C2cde/MET-C2yz/ Date: 29-Jan-16 No.: RD259020h
Brz-MF1/MT-C6/Gim-MF1.5/MET-P2/GR-C3
RTB Reissue
Subject: Firmware Release Note: PrinterInfo for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the PrinterInfo for
eDC.
1.07 D2411458H_forEDC August 2016 production Not Available
1.06 D2411458G_forEDC June 2016 production Not Available
1.01 D2411458B_forEDC January 2016 production Not Available

1. As soon as the Printer application is opened, if the "Home" button is pressed
and then the "Printer" icon is pressed immediately after that, the "Job
Operation" button might be unselectable.
2. After pressing the "Delete" button in the Job Operation window on the
operation panel, when the authentication screen appears, the authentication
screen remains displayed even though the time configured in the "Printer
Auto Reset Timer" has passed.
Other changes:
1. Some displayed wording that would appear in a language other than English
or Japanese has been fixed.
1.09 Minor change.
1.08 Minor change.
1.07 Minor change.
1.05 Support for the MP 6503SP/MP 7503SP/MP 9003SP.
Reissued: 09-Dec-16
Model: Lef-C1/CH-C2/MET-C2ab/MET-C2cde/MET-C2yz/ Date: 29-Jan-16 No.: RD259020h
Brz-MF1/MT-C6/Gim-MF1.5/MET-P2/GR-C3

1.03 Other changes:
--
Support for the MP 501SPF/501SPFG/601SPF/601SPFG.
--
Support for the MP 305+SP/SPF, MP C3004/MP C3504/MP C2004/MP C2504 and MP
C4504/MP C5504/MP C6004.
Reissued: 21-Dec-16
Model: Lef-C1/CH-C2/CH-C2 Pro/MET-C2ab/MET-C2cde/ Date: 29-Jan-16 No.: RD259021h
MET-C2yz/Brz-MF1/MT-C6/Gim-MF1.5/Cor-C1.5/GR-C3
RTB Reissue
Subject: Firmware Release Note: PrinterSJob for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the PrinterSJob for
eDC.
1.60 D2411446L_forEDC January 2017 production Not Available
1.59 D2411446K_forEDC December 2016 production Not Available
1.51 D2411446J_forEDC October 2016 production Not Available
1.46 D2411446H_forEDC August 2016 production Not Available
1.44 D2411446G_forEDC August 2016 production Not Available
1.05 D2411446B_forEDC February 2016 production Not Available

1.60 Other changes:
Symptom corrected:
- The Card Authentication Package product ID is used instead of the Quick
Print Release product ID.
1. Even though 17 x 22 paper is set as the paper in the input tray, the Quick Print
Release application displays it as "11 x 17".
2. After the Quick Print Release application automatically closes, the application
screen might be blacked out when it is reopened.
3. Fixed: Printer Bit Switch #12-5 does not behave properly.
4. The Quick Print Release service might not be able to start after the device resumes
operating from energy-saving mode.
1.51 Minor change.
1.46 Minor change.
1.44 Minor change.
Reissued: 21-Dec-16
Model: Lef-C1/CH-C2/CH-C2 Pro/MET-C2ab/MET-C2cde/ Date: 29-Jan-16 No.: RD259021h
MET-C2yz/Brz-MF1/MT-C6/Gim-MF1.5/Cor-C1.5/GR-C3

1.17 Other changes:
--
2. Names of the applications are incorrect.
--
C4504/MP C5504/MP C6004.
Reissued: 21-Dec-16
Model: Lef-C1/Brz-MF1/CH-C2/CH-C2 Pro/Cor-C1.5/ Date: 29-Jan-16 No.: RD259022i
RTB Reissue
Subject: Firmware Release Note: MeidaPrtScn for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the MeidaPrtScn
for eDC.
1.15 D2411447N_forEDC January 2017 production Not Available
1.14 D2411447M_forEDC December 2016 production Not Available
1.12 D2411447K_forEDC September 2016 production Not Available
1.10.2 D2411447H_forEDC August 2016 production Not Available
1.09 D2411447G_forEDC August 2016 production Not Available
1.08 D2411447F_forEDC June 2016 production Not Available
1.03 D2411447B_forEDC February 2016 production Not Available

1.15 Other changes:
- In the "Selected File" tab, the "Preview" button and "Selected" button are active
before a file is selected.
- The selected file might be printed even if it is deleted on the "Confirm File" screen.
- Even if the paper tray is removed, the amount of toner remaining might not be
immediately reflected in "Select Tray" in the "Print Setting" tab.
- The default paper size might not be changed even if the paper size destination is
changed.
- The application being used to print unexpectedly closes if an removable storage
device is removed while printing a .jpeg file.
- When the unit of measurement is changed from millimeters to inches and then the
device is rebooted, if the height and width are the same value, an orientation is
displayed when selecting "Program Size" in Quick Scanner.
Other Changes:
Reissued: 21-Dec-16
Model: Lef-C1/Brz-MF1/CH-C2/CH-C2 Pro/Cor-C1.5/ Date: 29-Jan-16 No.: RD259022i

- Added a description to the "Change Settings" button on the "Scan Settings" tab.
- Some displayed wording that would appear in a language other than English or
Japanese has been fixed.
1.13 New Model Supported
The application might close unexpectedly when on the "Print settings" screen.
1.11 Minor change.
1.10.2 Minor change.
1.09 Minor change.
1.06 Other changes:
--
Other Changes:
---
C4504/MP C5504/MP C6004.
Reissued: 31-May-16
Model: Mo-C2/MET-C2ab/MET-C2cde/MET-C2yz/MT- Date: 04-Mar-16 No.: RD262033a
C6/Brazil-MF1
RTB Reissue
Subject: Firmware Release Note: Font EXP Prepared by: Y. Kurohashi
From: 1st PP Tech Service Sect., PP Tech Service Dept.
This RTB has been issued to announce the firmware release information for the Font EXP.


Reissued: 06-Jun-16
Model: GR-C2_SOP, Mo-C2, Lef-C1, MET-C2ab, Date: 30-Jul-15 No.: RD196026a
MET-C2cde, MET-C2yz, MT-C6, Brz-MF1
RTB Reissue
Subject: Firmware Release Note: IWnnIME for eDC Prepared by: C. Shimaji
This RTB has been issued to announce the firmware release information for the IWnnIME for
eDC.

2.3.3 D1961403_forEDC 1st Mass production Not Available

Reissued: 24-Nov-16
Model: GR-C2_SOP, Mo-C2, Lef-C1, MET-C2ab, Date: 30-Jul-15 No.: RD196038c
MET-C2cde, MET-C2yz, MT-C6, Brz-MF1, Gim-MF1.5,
CH-C2, MET-P2, Cor-C1.5
RTB Reissue
Subject: Firmware Release Note: iWnnIME for eDC Prepared by: C. Shimaji
This RTB has been issued to announce the firmware release information for the iWnnIME for
eDC.
For Korean
For Simplified Chinese
For Traditional Chinese

For Korean
For Simplified Chinese
For Traditional Chinese

Reissued: 14-Dec-16
Model: Date: 10-Jun-16 No.: RD259045a
Lef-C1/ Brz-MF1/CH-C2/Cor-C1.5/
Gim-MF1.5dM/ GR-C2/GR-C3/MT-C6/
MET-C2ab/MET-C2cde/MET-C2yz/MET-P2/Mo-C2
RTB Reissue
Subject: Firmware Release Note: NFCPlugin for eDC Prepared by: H. Morishima
This RTB has been issued to announce the firmware release information for the NFCPlugin for
eDC.

2.12.00 D2411452_forEDC June 2016 production Not Available

2.12.00 Specification Change:
- The previously packaged QuickCardAuth firmware was divided into five individual
firmware.
<before>
QuickCardAuth
<after>
QuickCardAuth
ICCardDispatcher
NFCPlugin
USBCardPlugin
BLEPlugin
Symptom corrected:
Reissued: 14-Dec-16
RTB Reissue
Subject: Firmware Release Note: USBCardPlugin for eDC Prepared by: H. Morishima
This RTB has been issued to announce the firmware release information for the USBCardPlugin
for eDC.


- The previously packaged QuickCardAuth firmware was divided into five individual
firmware.
<before>
QuickCardAuth
<after>
QuickCardAuth
ICCardDispatcher
NFCPlugin
USBCardPlugin
BLEPlugin
Symptom corrected:
Reissued: 13-Dec-16
RTB Reissue
Subject: Firmware Release Note: BLEPlugin for eDC Prepared by: N. Yasuda
This RTB has been issued to announce the firmware release information for the BLEPlugin for
eDC.


2.12.00 New Model Supported.
---
Specification Change:
The previously packaged QuickCardAuth firmware was divided into five individual
firmware.
<before>
QuickCardAuth
<after>
QuickCardAuth
ICCardDispatcher
NFCPlugin
USBCardPlugin
BLEPlugin
Reissued: 13-Dec-16
Model: Date: 10-Jun-16 No.: RD259048b
Lef-C1/ Brz-MF1/CH-C2/CH-C2 Pro/Cor-C1.5/
RTB Reissue
Subject: Firmware Release Note: ICCardDispatcher for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the ICCardDispatcher
for eDC.

2.12.04 D2411450A_forEDC July 2016 production Not Available

2.12.04 New Model Supported.
---
Specification Changes:
- Added the ability to control the number of notification sounds on the authentication
application side when an IC card is swiped.
The previously packaged QuickCardAuth firmware was divided into five individual
firmware.
<before>
QuickCardAuth
<after>
QuickCardAuth
ICCardDispatcher
NFCPlugin
USBCardPlugin
BLEPlugin
Symptom corrected:
- Applications can be uninstalled from Web Image Monitor.
- The operation panel does not light up even if the IC card is hovered over the NFC
card reader.
Model: MT-C6 Date: 1-Jul-16 No.: RD223024
Subject: FSM correction on USB device server notes Prepared by: K. Moriizumi
From: 3rd Tech Service Sect., MFP/P Tech Service Dept.
Product Safety Other ( ) Tier 2
Service Manual Correction:

If the USB Device Server Option Type M19 is installed, the machine will wake up from the
energy save mode and print without having to disable the energy save mode. Therefore,
please delete the notes below from your field service manual.
2. Installation
> USB Device Server Option Type M19
> Installation
> Notes for Energy Save Mode Setting
Model: MT-C6 Date: 10-Aug-16 No.: RD223025
Subject: Firmware Release Note: Option IPDS Prepared by: K. Moriizumi

This RTB has been issued to announce the firmware release information for the Option
IPDS.

8.633 D3D45712 1st Mass production Available

Reissued: 28-Dec-16
Model: Lef-C1/MET-C2ab/MET-C2cde/MET-C2yz/Gim-MF1.5dM/ Date: 29-Jan-16 No.: RD259012s
Gr-C2/ Gr-C3/Brz-MF1/MT-C6/MET-P2/CH-C2 office/CH-C2 pro
RTB Reissue
The descriptions in bold italics have been corrected or added.
Subject: Firmware Release Note: CheetahSystem Prepared by: T. Tachibana
CheetahSystem.
For USA/Europe/Asia model

1.20 D2411420X December 2016 production Not Available
1.19 D2411420W November 2016 production Not Available
1.18 D2411420V November 2016 production Not Available
1.17.2 D2411420T October 2016 production Not Available
1.17.1 D2411420S September 2016 production Not Available
1.16.2 D2411420R September 2016 production Not Available
1.15 D2411420Q September 2016 production Not Available
1.13.1 D2411420N August 2016 production Not Available
1.12 D2411420M August 2016 production Not Available
1.11 D2411420L June 2016 production Not Available
1.09 D2411420K May 2016 production Not Available
1.08 D2411420J May 2016 production Not Available
1.07.1 D2411420H April 2016 production Not Available
1.06 D2411420G April 2016 production Not Available
1.05.1 D2411420F March 2016 production Not Available
1.04 D2411420E February 2016 production Not Available
1.03 D2411420D February 2016 production Not Available
1.00.2 D2411420B 1st Mass production Not Available
For China model

1.20 D2411421X December 2016 production Not Available
1.19 D2411421W November 2016 production Not Available
1.18 D2411421V November 2016 production Not Available
1.17.2 D2411421T October 2016 production Not Available
1.17.1 D2411421S September 2016 production Not Available
1.16.2 D2411421R September 2016 production Not Available
1.15 D2411421Q September 2016 production Not Available
1.13.1 D2411421N August 2016 production Not Available
1.12 D2411421M August 2016 production Not Available
1.11 D2411421L June 2016 production Not Available
1.09 D2411421K May 2016 production Not Available
1.08 D2411421J May 2016 production Not Available
1.07.1 D2411421H April 2016 production Not Available
1.06 D2411421G April 2016 production Not Available
1.05.1 D2411421F March 2016 production Not Available
1.04 D2411421E February 2016 production Not Available
Reissued: 28-Dec-16
1.03 D2411421D February 2016 production Not Available

1.00.2 D2411421B 1st Mass production Not Available
For USA/Europe/Asia model

- Message "Card Authentication device are not connected." appears when
hovering the IC authentication card over the card reader and the user is
unable to log in.
- Cannot log in by hovering the NFC card over the card reader.
- Pressing the "Check" button at an error message on a machine set to FAX
causes to start up the Legacy Fax, and on a machine set to Legacy, the Fax
starts up.
Additional Model Information:

The icons used in the Fold options setting screen of the Copy application were
improved.
1. Screen monitoring from Web Image Monitor is not possible for three seconds
after the operation panel has been touched.
2. The following actions can be done via a remote session (SLNX etc.):
- The Home button can be configured as a gear icon and can be set to be
displayed or hidden and enabled or disabled. In addition the function
shortcut key 1 can be configured to the Home icon.
- A function shortcut key can be set to be displayed or hidden, be registered to
an application, and have its application name changed.
- An application icon can be added.
3. The application list button on the home screen can be configured to be displayed
or hidden.
Symptom Corrected:
1. When uploading files to a web server via web applications, sometimes a failure
occurs.
2. Through the "Master Key" vulnerability (CVE-2013-4787), devices does not
properly check RICOH signatures for applications, which allows attackers to run
arbitrary code via an application package (.apk) file.
3. The operation panel may remain blacked out and not recover from sleep mode.
When an application error occurs, "Check Status" might close unexpectedly when
"Check" is pressed in the "Mach./Applic.stat" tab.
- The NFC card reader may not respond.
- The screen may stall when running ARFU.
- The system may not wake up from the sleep mode when attempted to log in with
the IC card.
Reissued: 28-Dec-16

- When an application error occurs, "Check Status" might close unexpectedly
when "Check" is pressed in the "Mach./Applic.stat" tab.
1.16.2 <Symptom corrected>
[MP C306Z/406Z] The Smart Operation Panel screen turns black just after the
machine recovers from Energy Saver mode.
Minor change.
1.15 (GR-C2 does not support v1.15.)
Symptoms corrected:
1. Update of package firmware via ARFU (Auto Remote Firmware Update) may fail.
2. [For Taiwan only] Opening the Rimoco QR code application causes a force shutdown of
the application.
3. Upload of scan data with Web BrowserNX may fail.
1. If a USB numeric keypad is connected, the machine cannot enter the sleep mode.
2. The Smart Operation Panel remains turned off and does not respond.
3. Cannot calibrate the Smart Operation Panel successfully.
4. When using certain user authentication applications, such as Nuance, printing cannot
be conducted from Web Browser.
1. When a video is being played in full-screen mode in Web Browser, even if the Home
button is pressed, the sound from the video continues to play.
2. After opting to save cookies in the message prompt that appears when initially starting
up Web Browser NX, the Application Site cannot be opened.
1.11 Specification Changes:
- Added the ability to control the number of beep sounds when logged in with the IC card.
Symptom Corrected:
- The machine may unexpectedly reboot when entering energy saver mode.
- An error may occur, if a machine setting is changed from WIM while in energy saver
mode.
- If the device has CheetahSystem v1.09 and Legacy UI v1.01 installed, when installing
an application by using an SD card, the Legacy UI firmware might be uninstalled or a
part of the application might fail to be installed.
- Parts of application icons might not be displayed after executing SP5-761-001 to restore
the default home screen settings.
- When launching Shared Folder Print, the application boot counter is displayed.
- When user code authentication is configured to be used in the Browser, some
characters for "User Code" in the user code authentication pop-up dialog might not be
displayed when Web Browser NX is launched.
- When Smart Device Connector is installed, it takes a shorter amount of time for the
device to start up.
- [Only MP C306ZSP/C406ZSPF] Under the following conditions, Web Browser NX
cannot be used:
- The System/Copy firmware is v1.04 or older.
- The CheetahSystem firmware is v1.09.
- User authentication is not enabled or user code authentication is enabled.
- The Home button can be configured as an application shortcut.
Symptom corrected:
- Numbers outside of the range of 1 and 255 can be entered as part of the server IP
address or the client IP address in the "Wireless Direct" setting in "Screen Features".
Reissued: 28-Dec-16

- Webpages might not be displayed properly in the web browser when connected to a
proxy server.
- When "Auto Dim Screen if it is Not Used For a White" is enabled in the "Brightness"
setting, the brightness of the Smart Operation Panel remains dark if an IC card is used
to log in.
- Devices that are connected to the Smart Operation Panel via Wireless Direct can
communicate with each other.
- The licenses of applications that are installed via the Application Site cannot be
renewed to reflect the new terms of validity.
- Hybrid applications can be installed by using an invalid product key via the Application
Site.
- Warning message appears when activating iWnnIME.
Others:
- Security of user information was enhanced in the process of obtaining Smart Operation
Panel logs.
- The default setting of iWnnIME was changed to ON.

1. Under some conditions, the login screen may not be displayed on the device if SLNX
installed.
2. Even though Quick Card Authentication is enabled, the legacy Copier, Quick Copy, or
Copy application might appear on the operation panel after the device has been turned
on.
3. Because of the timeout value when connecting to the server, applications might fail to
install.
4. License information for Cheetah hybrid applications that are installed via the Application
Site cannot be displayed correctly.
5. The user name is not displayed correctly when logging in to Web Image Monitor right
after logging in to the Smart Operation Panel as a different user.
7. Under either of the following conditions, installing an application after updating the Zoo
firmware via the Application Site will fail:
- Installing a Cheetah native application when Java VM is disabled.
- Installing a Cheetah hybrid application when Java VM is enabled.
8. When the device is in energy-saving mode, the device cannot be connected to via Wi-Fi
Direct. When the device is transitioning to energy-saving mode, the Wi-Fi Direct
connection will be disconnected.
9. The Cheetah operation panel may falsely detect a multi-touch.
10. Software version may not be displayed correctly.(ex: Ver.1.01 -> Ver.1.1)
11. Supports Color Controller E-23C
Other changes:
1. If an NFC card reader is used, the user information for CAP V2 can be cached in the
Smart Operation Panel memory.
2. The Billing Code function can be used on devices with CAP V2 installed.
1. Pop Noise occurs in the operation panel.
2. If the card is removed from the NFC card reader before log-in completes, an error
occurs and the card is no longer read by the NFC card reader.
Reissued: 28-Dec-16

3. When a client device is connected to the Smart Operation Panel via Wi-Fi Direct,
corporate LAN environments connected via the network interface of the MFP can be
accessed if the following settings are configured:
- Wi-Fi Direct: Set to "Enable" (default: Disable)
- Port Forwarding: Set to "Enable" (default: Enable)
- Interface Settings: Set to "Machine Network" (default: Machine Network)
- Group Owner Mode: Set to "Enable" (default: Disable)
Please note that the Wi-Fi Direct and Group Owner Mode settings are set to "Enable" when
using the RICOH Smart Device Connector.
1. If an application has been repeatedly installed and uninstalled with Zoo, the application
becomes unusable.
2. Message "Application installer does not respond" appears on the Software Version List
displayed on the smart operation panel.
3. Cannot install application from the eDC server.
Other Changes:
Support of the constraint required for the Chinese model.
For China model

- Message "Card Authentication device are not connected." appears when
hovering the IC authentication card over the card reader and the user is
unable to log in.
- Cannot log in by hovering the NFC card over the card reader.
- Pressing the "Check" button at an error message on a machine set to FAX
causes to start up the Legacy Fax, and on a machine set to Legacy, the Fax
starts up.
Additional Model Information:

The icons used in the Fold options setting screen of the Copy application were
improved.
1. Screen monitoring from Web Image Monitor is not possible for three seconds
after the operation panel has been touched.
2. The following actions can be done via a remote session (SLNX etc.):
- The Home button can be configured as a gear icon and can be set to be
displayed or hidden and enabled or disabled. In addition the function
shortcut key 1 can be configured to the Home icon.
- A function shortcut key can be set to be displayed or hidden, be registered to
an application, and have its application name changed.
- An application icon can be added.
Reissued: 28-Dec-16

3. The application list button on the home screen can be configured to be displayed
or hidden.
Symptom Corrected:
1. When uploading files to a web server via web applications, sometimes a failure
occurs.
2. Through the "Master Key" vulnerability (CVE-2013-4787), devices does not
properly check RICOH signatures for applications, which allows attackers to run
arbitrary code via an application package (.apk) file.
3. The operation panel may remain blacked out and not recover from sleep mode.
When an application error occurs, "Check Status" might close unexpectedly when
"Check" is pressed in the "Mach./Applic.stat" tab.
- The NFC card reader may not respond.
- The screen may stall when running ARFU.
- The system may not wake up from the sleep mode when attempted to log in with
the IC card.
- When an application error occurs, "Check Status" might close unexpectedly
when "Check" is pressed in the "Mach./Applic.stat" tab.
1.16.2 <Symptom corrected>
[MP C306Z/406Z] The Smart Operation Panel screen turns black just after the
machine recovers from Energy Saver mode.
Minor change.
1.15 (GR-C2 does not support v1.15.)
Symptoms corrected
1. Update of package firmware via ARFU (Auto Remote Firmware Update) may fail.
2. Upload of scan data with Web BrowserNX may fail.
1. If a USB numeric keypad is connected, the machine cannot enter the sleep mode.
2. The Smart Operation Panel remains turned off and does not respond.
3. Cannot calibrate the Smart Operation Panel successfully.
4. When using certain user authentication applications, such as Nuance, printing cannot
be conducted from Web Browser.
1. When a video is being played in full-screen mode in Web Browser, even if the Home
button is pressed, the sound from the video continues to play.
2. After opting to save cookies in the message prompt that appears when initially starting
up Web Browser NX, the Application Site cannot be opened.
1.11 Specification Changes:
- Added the ability to control the number of beep sounds when logged in with the IC card.
Symptom Corrected:
- The machine may unexpectedly reboot when entering energy saver mode.
- An error may occur, if a machine setting is changed from WIM while in energy saver
mode.
- If the device has CheetahSystem v1.09 and Legacy UI v1.01 installed, when installing
an application by using an SD card, the Legacy UI firmware might be uninstalled or a
part of the application might fail to be installed.
- Parts of application icons might not be displayed after executing SP5-761-001 to restore
the default home screen settings.
Reissued: 28-Dec-16

- When launching Shared Folder Print, the application boot counter is displayed.
- When user code authentication is configured to be used in the Browser, some
characters for "User Code" in the user code authentication pop-up dialog might not be
displayed when Web Browser NX is launched.
- When Smart Device Connector is installed, it takes a shorter amount of time for the
device to start up.
- [Only MP C306ZSP/C406ZSPF] Under the following conditions, Web Browser NX
cannot be used:
- The System/Copy firmware is v1.04 or older.
- The CheetahSystem firmware is v1.09.
- User authentication is not enabled or user code authentication is enabled.
- The Home button can be configured as an application shortcut.
Symptom corrected:
- Numbers outside of the range of 1 and 255 can be entered as part of the server IP
address or the client IP address in the "Wireless Direct" setting in "Screen Features".
- Webpages might not be displayed properly in the web browser when connected to a
proxy server.
- When "Auto Dim Screen if it is Not Used For a White" is enabled in the "Brightness"
setting, the brightness of the Smart Operation Panel remains dark if an IC card is used
to log in.
- Devices that are connected to the Smart Operation Panel via Wireless Direct can
communicate with each other.
- The licenses of applications that are installed via the Application Site cannot be
renewed to reflect the new terms of validity.
- Hybrid applications can be installed by using an invalid product key via the Application
Site.
- Warning message appears when activating iWnnIME.
Others:
- Security of user information was enhanced in the process of obtaining Smart Operation
Panel logs.
- The default setting of iWnnIME was changed to ON.

Message "Unfortunately, Web Browser NX has stopped." may appear when turning off the
main switch.
1. Under some conditions, the login screen may not be displayed on the device if SLNX
installed.
2. Even though Quick Card Authentication is enabled, the legacy Copier, Quick Copy, or
Copy application might appear on the operation panel after the device has been turned
on.
3. Because of the timeout value when connecting to the server, applications might fail to
install.
4. License information for Cheetah hybrid applications that are installed via the Application
Site cannot be displayed correctly.
5. The user name is not displayed correctly when logging in to Web Image Monitor right
after logging in to the Smart Operation Panel as a different user.
Reissued: 28-Dec-16

7. Under either of the following conditions, installing an application after updating the Zoo
firmware via the Application Site will fail:
- Installing a Cheetah native application when Java VM is disabled.
- Installing a Cheetah hybrid application when Java VM is enabled.
8. When the device is in energy-saving mode, the device cannot be connected to via Wi-Fi
Direct. When the device is transitioning to energy-saving mode, the Wi-Fi Direct
connection will be disconnected.
9. The Cheetah operation panel may falsely detect a multi-touch.
10. Software version may not be displayed correctly.(ex: Ver.1.01 -> Ver.1.1)
11. Supports Color Controller E-23C
Other changes:
1. If an NFC card reader is used, the user information for CAP V2 can be cached in the
Smart Operation Panel memory.
2. The Billing Code function can be used on devices with CAP V2 installed.
1. Pop Noise occurs in the operation panel.
2. If the card is removed from the NFC card reader before log-in completes, an error
occurs and the card is no longer read by the NFC card reader.
3. When a client device is connected to the Smart Operation Panel via Wi-Fi Direct,
corporate LAN environments connected via the network interface of the MFP can be
accessed if the following settings are configured:
- Wi-Fi Direct: Set to "Enable" (default: Disable)
- Port Forwarding: Set to "Enable" (default: Enable)
- Interface Settings: Set to "Machine Network" (default: Machine Network)
- Group Owner Mode: Set to "Enable" (default: Disable)
Please note that the Wi-Fi Direct and Group Owner Mode settings are set to "Enable" when
using the RICOH Smart Device Connector.
1. If an application has been repeatedly installed and uninstalled with Zoo, the application
becomes unusable.
2. Message "Application installer does not respond" appears on the Software Version List
displayed on the smart operation panel.
3. Cannot install application from the eDC server.
Other Changes:
Support of the constraint required for the Chinese model.
Reissued: 21-Dec-16
Model: Lef-C1/Brz-MF1/CH-C2/CH-C2 Pro/Cor-C1.5/Gim-MF1.5/ Date: 29-Jan-16 No.: RD259030j
GR-C2/GR-C3/MT-C6/MET-C2ab/MET-C2yz/MET-C2cde
RTB Reissue
Subject: Firmware Release Note: SimpleScan for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the SimpleScan for
eDC.
1.12 D2411444N_forEDC January 2017 production Not Available
1.11 D2411444M_forEDC December 2016 production Not Available
1.09 D2411444K_forEDC August 2016 production Not Available
1.08 D2411444J_forEDC June 2016 production Not Available
1.06 D2411444G_forEDC April 2016 production Not Available
1.03 D2411444E_forEDC March 2016 production Not Available

When using Quick Card Authentication, Card Authentication Package v2, or
another MFP-based solution, the destination list displayed in Quick Scanner
might be lacking destinations.
1.11 Symptoms corrected:
1. When the unit of measurement is changed from millimeters to inches and then the
device is rebooted, if the height and width are the same value, an orientation is
displayed when selecting "Program Size" in Quick Scanner.
2. When an error dialog is displayed in Quick Scanner, if the language is changed, the
LED light that indicates scanning has failed will turn off.
3. When SP5-120-001 is set to "1" or "2" and the key counter is installed as the charge
unit, if the key counter is canceled during scanning, the job reset button continues to
be displayed on the operation panel.
4. When a folder or email is selected and then "Back" is pressed repeatedly in Quick
Scanner, the application might close unexpectedly.
5. When the machine administrator logs in to the device and then the scanner journal
is printed from the Scanner (Classic), the screen "Scanner journal is printing...
Please wait" does not disappear when in Quick Scanner.
Reissued: 21-Dec-16

6. When a document is scanned and an error occurs in Quick Scanner, the "Finish
Scan" button might be not displayed.
7. "Program Default" might not be displayed in Quick Scanner.
1. If the Home button is pressed while in Quick Scanner and then the language is
changed in the language widget, the message "Please wait" is displayed in the
previous language when Quick Scanner is reopened.
2. When more than nine characters are entered on the "User Code Authentication"
screen on the device, an alert sound does not warn about the invalid entry.
3. When the "Sent" button is pressed on preview screen and then a preview image is
tapped several times in Quick Scanner, the message "Quick Scanner isn't
responding. Do you want to close it?" might be displayed.
4. When a group that includes 500 email destinations is selected in Quick Scanner,
email addresses that are listed in that group cannot be selected.
5. When registering a program name that has more than 40 characters, the keyboard
input method will return to the default.
6. The measurements in inches shown in the message "Cannot scan the original using
the ADF when the size is less than below. Place the original on the exposure glass."
in Quick Scanner are different from those shown in the legacy Scanner application,
which shows the correct measurements.
Other Changes:
- English in the UI has been improved.
1. When the scan to Email or folder is failed and then log out from the device, the
indicator might remain lit.
2. When "Expand Group" is pressed on Smart Scanner and then "Expand Grope" is
pressed again, the application will shut down.
3. During registering new addresses to the address book, if the user log out from the
device, log on screen might not be displayed.
4. When the data in the address book is restored and then deploy a program on home
screen and recall it, the message "You do not have the privileges to use this
function" is displayed and beep the alert.
5. When power button is pressed during energy saving mode and then "Cancel" is
pressed, the message "Connection with the machine has failed" is displayed.
6. When "Device setting information" is imported to the device via Web Image Monitor
or Device Manager NX, the programs regarding Quick and Smart Scanner will not
be reflected.
7. When the "Check" button is pressed in Smart Scanner, an error occurs.
8. When the authentication method is changed from "User code" to "Basic", the device
displays the "User code" entry screen in Smart Scanner.
Other Changes:
Clear button has been added on User Code Authentication screen for Smart Scanner.
1.08 Other changes:
- Support for the MP C306Z and MP C406Z.
Before installing an application or updating to a new version, the CheetahSystem
firmware needs to be updated to v1.09 (D2411420K) or later.
Reissued: 21-Dec-16

1. When the message "The program has been deleted." is displayed and then-"Exit" is
pressed, the "Manage Program" screen is-displayed for-a few seconds.
2. When a specific size is configured in inches, there is a one-millimeter difference in
the scanned data that is sent.
3. When the size that uses ADF is configured to a size that is smaller and unreadable
in millimeters and then the unit of measurement-is changed from millimeters to
inches, the message-"Cannot scan the original using the ADF when the size is less
than below. Place the original on the exposure glass." is not displayed.
4. When Quick Scan is displayed after the TWAIN application is completed scanning,
the message "Original is being scanned by another function." is displayed on the
screen.
5. When Quick Scanner is configured as a priority application and then the device is
turned on, the "Job Reset" button is displayed on the-"User Code Authentication"
screen.
6. When "Restrict Use of Destinations (Scanner)" is activated, in Quick Scanner, the
"Manual Entry" tab is displayed.
7. When-the preview screen continues to be displayed on the operation panel, the
screen freezes or the-operation panel is automatically rebooted.
8. When Quick Scanner is configured as a priority application and the device resumes
operation from energy-saving mode, the counter for how many times the application
has been opened does not increase.
9. When the device attempts to send some destinations in Quick Scanner and then-
"cancel sending" is pressed in Smart Scanner, an error is not displayed on the
screen.
Other Changes:
1. Some of the wording in several languages has been changed.
1. When Quick Scanner is configured as a priority application and then the device
resumes operation from energy-saving mode, the screen continues to display
"Please wait".
2. When the message "Original is being scanned by another function" is shown on the
screen and "Exit" is pressed, the screen does not display the home screen.
3. When using Windows authentication, if all of the data in the address book is deleted
and then a program is recalled in Quick Scanner, the screen will be able to display
destination information.
4. When the destination for Scan includes several hundred destinations and then the
"Send" key is pressed while previewing the scan, the message "Scanner is in use by
another function" is displayed on the screen.
5. When the "Start" button is pressed while the settings on the device are being
changed in Web Image Monitor, an error appears in Japanese stating that an
unspecified behavior has occurred.
6. When "600dpi" is selected as a resolution, the actual resolution that is set is
"100dpi".
7. The actual wait time for scanning subsequent documents is shorter than the time
configured in the settings.
Reissued: 21-Dec-16

8. Even if a document has not been scanned, "Set next original(s) and press the Start
key. If none, press [Finish Scn]" might be displayed on the screen.
9. When the message "Original is being scanned by another function" is displayed on
the screen and then the "Log Out" key is pressed, an unexpected message is
displayed.
10. When a machine administrator logs in to the device and then Quick Scanner show
"You do not have the privileges to use this function" and press "Exit", the screen
continues to display "Please wait".
11. When "Original Setting" is displayed on the screen, the configured settings in Quick
Scanner are reset.
12. When the device fails to send data after attempting to scan to both email and folder
destinations, an error is not displayed on the screen.
13. Even if the setting permits using "Destination List is not DSM", the screen displays
"This function is not available because a destination that is not DSM is not allowed
to be used. Check the settings in Scanner Features".
14. When the time configured for "Scanner Auto Rest Time" has elapsed while a dialog
is displayed, even after the dialog is closed, the screen will not automatically switch
to the user code entry dialog.
15. When "Finish Scn" is pressed just before the specified time has elapsed while
waiting for the next document to be scanned, the screen does not display a preview
image.
16. Some of the wording is incorrect in several languages.
Other changes:
1. When the destination for Scan includes several hundred destinations and then the
"Start" key is pressed, the message "Processing destination...Please wait for start
scanning." is displayed on the screen.
Reissued: 16-Dec-16
Model: Date: 29-Jan-16 No.: RD259032i
RTB Reissue
Subject: Firmware Release Note: QRCodeforSDC for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the QRCodeforSDC
for eDC.

2.1.2 D2411453F_forEDC January 2017 production Not Available
2.1.1 D2411453E_forEDC July 2016 production Not Available
2.1.0 D2411453D_forEDC May 2016 production Not Available
2.0.1 D2411453C_forEDC February 2016 production Not Available
2.0.0 D2411453B_forEDC 1st Mass production Not Available

Symptom corrected:
- The QR code application quits when opening the settings in Taiwanese models.
On the Griffin-C2_ch, before installing an application or updating to a new version, the

CheetahSystem firmware needs to be updated to v1.09 D2411420K) or later.
When Smart Device Connector is installed, it takes a shorter amount of time for the
device to start up.
Other changes:
- If Smart Device Connector has not been installed on the device, when the smart
device reads the QR code on the Smart Operation Panel, the screen will navigate to
the Smart Device Connector website.
- Support for the MP 6503SP/MP 7503SP/MP 9003SP, MP 402SPF and MP
C306ZSP/C406ZSPF.
- Before installing or updating an application, the CheetahSystem firmware needs to
be updated to v1.09 (D2411420K) or later.
Reissued: 16-Dec-16
Model: Date: 29-Jan-16 No.: RD259032i

---
1st mass production for Mo-C2
---
Symptom Corrected:
Other changes:
Support for Bluetooth Low Energy in Smart Device Connector.

Reissued: 21-Nov-16
Model: Lef-C1/Brz-MF1/ CH-C2/Gim-MF1.5dM/GR-C2/GR-C3/ Date: 08-Feb-16 No.: RD259038f
MET-C2ab/MET-C2cde/MET-C2yz/MET-P2/Mo-C2/ MT-C6
RTB Reissue
Subject: Firmware Release Note: QuickCardAuth for eDC Prepared by: T. Tachibana
This RTB has been issued to announce the firmware release information for the QuickCardAuth
for eDC.

2.01.25 D2411451F_forEDC April 2016 production Not Available
2.01.24 D2411451E_forEDC April 2016 production Not Available
2.01.22 D2411451D_forEDC March 2016 production Not Available
2.01.20 D2411451C_forEDC 1st Mass production Not Available

2.12.01 Additional model information:
Symptom corrected:
Before installing or updating an application, the CheetahSystem firmware needs to be

updated to v1.09 (D2411420K) or later.
When using Quick Card Authentication:
- Even if the card reader setting in Screen Features is disabled, the login screen for
the card is still displayed.
- If logging in to Web Image Monitor fails, a message stating that the login failed is
displayed on the operation panel even though the operation panel is not being used.
Symptom Corrected:
- Some of the wording in English was incorrect.
Other Changes:
- Modified the login message in Quick Card Authentication.
Reissued: 23-Aug-16
Model: CH-C1/ MT-C6 Date: 20-May-13 No.: RD135020d
RTB Reissue
The items in bold italics have been corrected.
Subject: Firmware Release Note: MailBOX_CS4010 Prepared by: K.Hamada
From: 1st Tech Service Sect., MFP/Printer Tech Service Dept
MailBOX_CS4010.

01.020:03 D7085300E July 2016 production Not available
01.020:02 D7085300D December 2015 production Not available
01.010:02 D7085300C February 2014 production Not available
01.000:02 D7085300B November 2013 production Not available
00.500:02 D7085300A 1st Mass production Available

The machine stalls when a copy is printed out to the Mail Box after recovering
from energy saver mode.
01.020:02 Other changes:
MP 6503SP/7503SP/9003SP supported.
01.010:02 Symptom Corrected:
SC670 may occur on MP C6502/8002 with CS4010, when continuous print jobs are
ejected to different trays of CS4010.
Important:
If CS4010 is installed with MPC6502/8002, please be sure to upgrade this CS4010
firmware (01.010:02) and engine firmware (1.29:08) together as a set.
Jams when feeding paper longer than 284.0mm (Ex. A3 paper) with the Punch feature.
Subject: Information on part number changes: Prepared by: E.Hinata

Smart Operation Panel's PCB
From: 1st Tech Service Sect., MFP/P Tech Service Dept.
Information on part number changes

Preinstalled applications in Smart Operation Panel v2.0 for the MP C306/406 will be
updated to unify the part numbers for all preinstalled applications in the MP C306/406 to
match the part numbers in the MP 305 and later models. The PCBs changed to be
common in these models as follows in line with the changes of the application. This
bulletin is to inform you of the notification regarding the change to the new part numbers
and the replacement procedure, which will affect the following models:
- MP 305 (D259)
- MP C3004/3504/4504/5504/6004 (D238/D239/D240/D241/D242), MP C2004/2504
(D243/D244)
- MP 6503/7503/9003 (D223/D224/D225)
For China
Old part New part Description Old New Int
number number Q’ty Q’ty
D2411531 D2411536 PCB:MAIN:METIS-C2_CHN: 1 1 O/O
PROGRAM:ASS'Y
For other regions

Old part New part Description Old New Int
number number Q’ty Q’ty
D2411530 D2411535 PCB:MAIN:METIS-C2: 1 1 O/O
PROGRAM:ASS'Y
Caution:
When replacing the PCBs or Operation panel ass’y, follow the procedure
below.
1) Replace the hardware parts, PCBs or Operation panel ass’y.
2) Turn ON the main power.
3) Press OK at the message ‘Changing the settings. Please wait.’
4) Enter the SP mode.
5) Set the value according to the model and press [Execute] in SP5-761-001:
Smart Operation Panel Setting: Restore the default Home screen].
Option Model Remarks

0 MP C306/406 The screen appears
(Default) as if there are no
options.
1 Models other than MP C306/406
and MP CW2201
2 MP CW2201
Note:
If you do not set the SP above, home screen for other model will be appeared.
Reissued: 24-Nov-16
Model: Date: 30-Jul-15 No.: RD196019d
Brz-MF1, CH-C2, Cor-C1.5, Gim-MF1.5dM, GR-C2, GR-C3,
Lef-C1b, MT-C6, MET-C2abyz, MET-C2cde, MET-P2, Mo-C2
RTB Reissue
Subject: Firmware Release Note: CSPF for eDC Prepared by: C. Shimaji
This RTB has been issued to announce the firmware release information for the CSPF for eDC.

2.02.00 D1961430B_forEDC August 2016 production Not Available
2.01.01 D1961430A_forEDC May 2016 production Not Available

- New Model supported.
- Pre-installed application can be falsely uninstalled with the extended features of
Web Image Monitor.
Model: MT-C6 Date: 1-Sep-16 No.: RD223027
Subject: The default value of the "Permit SSL/TLS Prepared by: Y.Shiga
Communication" setting has been changed from "Ciphertext
Priority" to "Ciphertext/Cleartext"
From: 1st Tech. Support Sec. Service Support Dept.
At machine installation
The default value of the "Permit SSL/TLS Communication" setting has been changed from
"Ciphertext Priority" to "Ciphertext/Cleartext” depending on the Network Support firmware
version:
- "Ciphertext Priority" will be the default in devices that have Network Support v16.31 or
earlier installed from mass production.
- "Ciphertext/Cleartext" will be the default in devices that have Network Support v16.32 or
later installed from mass production.
Note: Configurations will not be automatically changed when the firmware is updated .
Cut-in Serial Numbers

Network Support v16.32 has been applied to device in the factory as of the following serial
numbers:
Name Destination. Product Code Serial #

TWN D223-19 G656C800001~
CHN D223-21 G656C800001~
AA D223-29 G656C800001~
MP 6503
EU D223-67 G656J800001~
NA D223-90 G656C800001~
EU D223-91 G656C790098~
TWN D224-19 G666C800001~
CHN D224-21 G666C800001~
LA D224-25 G666L800001~
MP 7503
AA D224-29 G666C800001~
NA D224-57 G666L800001~
EU D224-67 G666J800001~
TWN D225-19 G676C800001~
CHN D225-21 G676C800001~
LA D225-25 G676L800001~
AA D225-29 G676C800001~
MP 9003
NA D225-57 G676L800001~
EU D225-67 G676J800001~
NA D225-90 G676C800001~
EU D225-91 G676C790014~
Model: MT-C6 Date: 3-Oct-16 No.: RD223028
Subject: Service Manual Correction: HDD Encryption Prepared by: K. Moriizumi

Product Safety Other ( ) Tier 2 Tier 0.5
Service Manual Revision

Step 7 of the procedure “How to do a forced start-up with no encryption key” in the
service manual was deleted.
Target models: D223/D224/D225
Service Manual
Main Chapters > Installation > Security Setting > HDD Encryption > Encryption Key Restoration
How to do a forced start-up with no encryption key

If the encryption key back-up has been lost, follow the procedure below to do a forced
start-up.
The HDD will be formatted after the forced start-up.

Encrypted data will be deleted.
User settings will be cleared.
1. Prepare an SD card.
2. Create a directory named “restore_key” inside the root directory of the SD card. Then,
save the “nvram_key.txt” file using the following name:
/restore_key/nvram_key.txt
3. Create a text file and write "nvclear".
Write this string at the head of the file.

Use all lower-case letters.
Do not use quotation marks or blank spaces.
It is judged that a forced start has been selected when the content of "nvclear" is
executed and the machine shifts to the alternate system (forced start).
4. Confirm that a message is displayed on the LCD telling to insert the SD card that
contains the encryption key.
5. Turn off the main power.
6. Insert the SD card that contains the encryption key into SD card slot 2 (the lower slot).
7. Turn on the main power.
8. Turn on the main power switch, the machine automatically clear the HDD encryption.
9. Turn off the main power when the machine has returned to normal status.
10. Remove the SD card from SD card Slot 2.
11. Turn on the main power.
12. Memory clear SP5-801-xx (Exclude SP-5-801-001: All Clear and SP-5-801-002:
Engine), and clear SP5-846-046: address book.
13. Set necessary user settings in User Tools menus.
Reissued: 16-Dec-16
Model: MT-C6 Date: 13-Oct-16 No.: RD223029b
RTB Reissue
Subject: Firmware Release Note: package_ALL Prepared by: K. Moriizumi
This RTB has been issued to announce the firmware release information for the package_ALL
for USA/Europe/Asia/Korea/Taiwan model.

2.01 D2235520B December 2016 production Available
2.00 D2235520A November 2016 production Available
1.00 D2235520 October 2016 production Available

2.01 <<Package>>
Package(ALL) [MTC6a_pk]
D2235520A Ver. 2.00 -> D2235520B Ver. 2.01
<<Separate>>
Engine [MTC6a_eplot]
D2235127C Ver. 1.04:02 -> D2235127D Ver. 1.05:02
GWFCU3.8-13(WW) [GW1a_efax_fcu1Y]
D2235546C Ver. 02.00.00 -> D2235546E Ver. 04.00.00
M2a_System [M2a_System]
D2411420V Ver. 1.18 -> D2411420W Ver. 1.19
M2a_LegacyUI [M2a_LegacyUI]
D2411427M Ver. 1.11 -> D2411427N Ver. 1.12
M2a_WLanguage [M2a_WLanguage]
D2411431G Ver. 1.05 -> D2411431H Ver. 1.06
M2a_SimpleCopy [M2a_SimpleCopy]
D2411443M Ver. 1.15 -> D2411443N Ver. 1.16
M2a_SimpleScan [M2a_SimpleScan]
D2411444L Ver. 1.10 -> D2411444M Ver. 1.11
M2a_SimpleFAX [M2a_SimpleFAX]
D2411445K Ver. 1.10 -> D2411445L Ver. 1.11
M2a_MeidaPrtScn [M2a_MeidaPrtScn]
D2411447L Ver. 1.13 -> D2411447M Ver. 1.14
Reissued: 16-Dec-16
M2a_SmartCopy [M2a_SmartCopy]
D2411454N Ver. 1.18 -> D2411454P Ver. 1.19
M2a_SmartScan [M2a_SmartScan]
D2411456K Ver. 1.10 -> D2411456L Ver. 1.11
M2a_SmartFAX [M2a_SmartFAX]
D2411457K Ver. 1.15 -> D2411457L Ver. 1.16
M2a_PrinterInfo [M2a_PrinterInfo]
D2411458K Ver. 1.09 -> D2411458L Ver. 1.10
2.00 <<Package>>
Package(ALL) [MTC6a_pk]
D2235520 Ver. 1.00 -> D2235520A Ver. 2.00
<<Separate>>
Fax [MTC6a_fax]
D2235544B Ver. 01.00.03 -> D2235544C Ver. 02.00.00
Network Support [MTC6a_net]

D2235552E Ver. 16.34 -> D2235552F Ver. 16.35
Printer [MTC6d_printer]
D2235553C Ver. 1.01 -> D2235553D Ver. 1.02
Scanner [MTC6a_scn]
D2235547B Ver. 01.00 -> D2235547C Ver. 01.01
System/Copy [MTC6a_system]
D2235540G Ver. 1.04 -> D2235540H Ver. 1.05
Web Support [MTC6a_web]

D2235548C Ver. 1.02 -> D2235548D Ver. 1.03
Printer [MTC6e_printer]
D2235554C Ver. 1.01 -> D2235554D Ver. 1.02
D2411420Q Ver. 1.15 -> D2411420V Ver. 1.18
D2411427K Ver. 1.09 -> D2411427M Ver. 1.11
D2411431F Ver. 1.04 -> D2411431G Ver. 1.05
M2a_WTonner [M2a_WTonner]
D2411434F Ver. 1.04 -> D2411434G Ver. 1.05
M2a_WEcoInfo [M2a_WEcoInfo]
Reissued: 16-Dec-16
D2411437E Ver. 1.05 -> D2411437F Ver. 1.06
D2411443L Ver. 1.13.1 -> D2411443M Ver. 1.15
D2411444K Ver. 1.09 -> D2411444L Ver. 1.10
D2411445J Ver. 1.09 -> D2411445K Ver. 1.10
D2411447K Ver. 1.12 -> D2411447L Ver. 1.13
D2411454L Ver. 1.16 -> D2411454N Ver. 1.18
D2411456J Ver. 1.09 -> D2411456K Ver. 1.10
D2411457J Ver. 1.14 -> D2411457K Ver. 1.15
D2411458J Ver. 1.08 -> D2411458K Ver. 1.09
Application Site [M2a_zoo]

D2411467F Ver. 1.03.03 -> D2411467G Ver. 1.04.01
1.00 PACKAGE RELEASE

This package release contains the following firmware.
For the further description of changes made, see the Release Notes for each firmware.
Program No. D2235127C

Version 1.04:02
Firmware Engine
Program No. D2235544B

Version 01.00.03
Firmware Fax

Version 02.00.00
Firmware RemoteFax

Version 02.00.00
Firmware GWFCU3.8-13(WW)
Program No. D2235552E

Version 16.34
Reissued: 16-Dec-16
Firmware Network Support

Version 1.01
Firmware NetworkDocBox

Version 0.27
Firmware Option MSIS
Program No. D3D45791A

Version 0.24
Firmware Option Eml

Version 1.01
Firmware Option PCL

Version 1.01
Firmware Printer

Version 1.00
Firmware PS3

Version 1.01
Firmware PDF
Program No. D2415682A

Version 1.14
Firmware PS3 Font

Version 3.20.14
Firmware RPCS

Version 12.2010
Firmware Option RTIFF

Version 01.00
Firmware Scanner
Program No. D2235540G

Version 1.04
Firmware System/Copy

Version 1.02
Reissued: 16-Dec-16
Firmware Web Support

Version 1.02
Firmware Web Uapl

Version 1.01
Firmware XPS

Version 1.02
Firmware PCL

Version 1.01
Firmware Printer

Version 1.00
Firmware PS3

Version 1.01
Firmware PDF

Version 3.20.14
Firmware RPCS
Program No. D1961403

Version 2.3.3
Firmware M2a_iWnn

Version 1.0.0
Firmware M2a_iWnn_Hans

Version 1.0.0
Firmware M2a_iWnn_Hant

Version 1.0.0
Firmware M2a_iWnn_Hang

Version 2.02.00
Firmware M2a_cspf
Program No. D2411420Q

Version 1.15
Reissued: 16-Dec-16
Firmware M2a_System
Program No. D2411427K

Version 1.09
Firmware M2a_LegacyUI
Program No. D2411431F

Version 1.04
Firmware M2a_WLanguage

Version 1.04
Firmware M2a_WTonner
Program No. D2411435D

Version 1.02
Firmware M2a_WFaxInfo

Version 1.01
Firmware M2a_WStopKey

Version 1.05
Firmware M2a_WEcoInfo

Version 1.18
Firmware M2a_ProgramInfo
Program No. D2411443L

Version 1.13.1
Firmware M2a_SimpleCopy

Version 1.09
Firmware M2a_SimpleScan
Program No. D2411445J

Version 1.09
Firmware M2a_SimpleFAX

Version 1.12
Firmware M2a_MeidaPrtScn

Version 2.1.2
Firmware M2a_QRCode

Version 1.16
Reissued: 16-Dec-16
Firmware M2a_SmartCopy

Version 1.09
Firmware M2a_SmartScan

Version 1.14
Firmware M2a_SmartFAX

Version 1.08
Firmware M2a_PrinterInfo

Version 1.01
Firmware M2a_BluetoothSe

Version 1.03.03
Firmware Application Site

Version 2.12.04
Firmware M2a_ICCdDisptch

Version 2.12.00
Firmware M2a_NFCPlugin

Version 2.12.00
Firmware M2a_USBCdPlugin

Version 2.12.00
Firmware M2a_BLEPlugin

Version 2.12.01
Firmware M2a_QuickCdAuth
Reissued: 18-Nov-16
Model: MT-C6 Date: 13-Oct-16 No.: RD223030a
RTB Reissue
Subject: Firmware Release Note: package_ALL Prepared by: K. Moriizumi
This RTB has been issued to announce the firmware release information for the package_ALL
for China model.

2.00 D2235524A November 2016 production Available
1.00 D2235524 October 2016 production Available

2.00 <<Package>>
package_02 [MTC6r_pk1]
D2235524 Ver. 1.00 -> D2235524A Ver. 2.00
<<Separate>>
Fax [MTC6a_fax]
D2235544B Ver. 01.00.03 -> D2235544C Ver. 02.00.00
Network Support [MTC6a_net]

D2235552E Ver. 16.34 -> D2235552F Ver. 16.35
Printer [MTC6d_printer]
D2235553C Ver. 1.01 -> D2235553D Ver. 1.02
Scanner [MTC6a_scn]
D2235547B Ver. 01.00 -> D2235547C Ver. 01.01
System/Copy [MTC6a_system]
D2235540G Ver. 1.04 -> D2235540H Ver. 1.05
Web Support [MTC6a_web]

D2235548C Ver. 1.02 -> D2235548D Ver. 1.03
Printer [MTC6e_printer]
D2235554C Ver. 1.01 -> D2235554D Ver. 1.02
D2411421Q Ver. 1.15 -> D2411421V Ver. 1.18
D2411427K Ver. 1.09 -> D2411427M Ver. 1.11
Reissued: 18-Nov-16
D2411431F Ver. 1.04 -> D2411431G Ver. 1.05
M2a_WTonner [M2a_WTonner]
D2411434F Ver. 1.04 -> D2411434G Ver. 1.05
M2a_WEcoInfo [M2a_WEcoInfo]
D2411437E Ver. 1.05 -> D2411437F Ver. 1.06
D2411443L Ver. 1.13.1 -> D2411443M Ver. 1.15
D2411444K Ver. 1.09 -> D2411444L Ver. 1.10
D2411445J Ver. 1.09 -> D2411445K Ver. 1.10
D2411447K Ver. 1.12 -> D2411447L Ver. 1.13
D2411454L Ver. 1.16 -> D2411454N Ver. 1.18
D2411456J Ver. 1.09 -> D2411456K Ver. 1.10
D2411457J Ver. 1.14 -> D2411457K Ver. 1.15
D2411458J Ver. 1.08 -> D2411458K Ver. 1.09
Application Site [M2a_zoo]

D2411467F Ver. 1.03.03 -> D2411467G Ver. 1.04.01
1.00 PACKAGE RELEASE

This package release contains the following firmware.
For the further description of changes made, see the Release Notes for each firmware.

Version 1.04:02
Firmware Engine

Version 01.00.03
Firmware Fax

Version 02.00.00
Firmware RemoteFax
Reissued: 18-Nov-16

Version 02.00.00
Firmware GWFCU3.8-13(WW)

Version 16.34
Firmware Network Support

Version 1.01
Firmware NetworkDocBox

Version 0.27
Firmware Option MSIS

Version 0.24
Firmware Option Eml

Version 1.01
Firmware Option PCL

Version 1.01
Firmware Printer

Version 1.00
Firmware PS3

Version 1.01
Firmware PDF

Version 1.14
Firmware PS3 Font

Version 3.20.14
Firmware RPCS

Version 12.2010
Firmware Option RTIFF

Version 01.00
Firmware Scanner
Reissued: 18-Nov-16
Program No. D2235540G

Version 1.04
Firmware System/Copy

Version 1.02
Firmware Web Support

Version 1.02
Firmware Web Uapl

Version 1.01
Firmware XPS

Version 1.02
Firmware PCL

Version 1.01
Firmware Printer

Version 1.00
Firmware PS3

Version 1.01
Firmware PDF

Version 3.20.14
Firmware RPCS

Version 2.3.3
Firmware M2a_iWnn

Version 1.0.0
Firmware M2a_iWnn_Hans

Version 1.0.0
Firmware M2a_iWnn_Hant

Version 1.0.0
Firmware M2a_iWnn_Hang
Reissued: 18-Nov-16

Version 2.02.00
Firmware M2a_cspf
Program No. D2411421Q

Version 1.15
Firmware M2a_System

Version 1.09
Firmware M2a_LegacyUI

Version 1.04
Firmware M2a_WLanguage

Version 1.04
Firmware M2a_WTonner

Version 1.02
Firmware M2a_WFaxInfo

Version 1.01
Firmware M2a_WStopKey

Version 1.05
Firmware M2a_WEcoInfo

Version 1.18
Firmware M2a_ProgramInfo

Version 1.13.1
Firmware M2a_SimpleCopy

Version 1.09
Firmware M2a_SimpleScan

Version 1.09
Firmware M2a_SimpleFAX

Version 1.12
Firmware M2a_MeidaPrtScn
Reissued: 18-Nov-16

Version 2.1.2
Firmware M2a_QRCode

Version 1.16
Firmware M2a_SmartCopy

Version 1.09
Firmware M2a_SmartScan

Version 1.14
Firmware M2a_SmartFAX

Version 1.08
Firmware M2a_PrinterInfo

Version 1.01
Firmware M2a_BluetoothSe

Version 1.03.03
Firmware Application Site

Version 2.12.04
Firmware M2a_ICCdDisptch

Version 2.12.00
Firmware M2a_NFCPlugin

Version 2.12.00
Firmware M2a_USBCdPlugin

Version 2.12.00
Firmware M2a_BLEPlugin

Version 2.12.01
Firmware M2a_QuickCdAuth
Subject: Manual Correction: SC9xx Prepared by: K. Moriizumi

Service Manual Revision

The descriptions in bold were added.
Service Manual: Top Page >Main Chapters >Troubleshooting> SC900:

Miscellaneous>SC900
SC954 D Printer image setting error

The settings required for image processing using the
printer controller are not sent from the BiCU.
 Software defective
SC955 D Memory setting error

The settings that are required for image processing using
the memory are not sent from the BiCU.
 Software defective
SC965 B Print Start error

During print processing, another command to start
printing was received.
Software bug
SC994 C Operation Panel Management Records Exceeded CTL

An error occurred because the number of records
exceeded the limit for images managed in the service layer
of the firmware. This can occur if there are too many
application screens open on the operation panel.
No action required because this SC does not interfere with
operation of the machine.
SC995 D CPM setting error CTL

 Defective BCU
 NVRAM Replacement error
01  Install the previous NVRAM.
 Input the serial number with SP5-811-004, and turn the
main power switch off and on.
 Defective NVRAM
 Defective controller
02  Update the controller firmware.
 Install a new NVRAM, and turn off and on the main
power switch after SC995-002 has occurred.
 Incorrect type controller installed
03  Defective controller
 Replace the controller with the correct type.
 Incorrect model controller installed.
04
 Replace the controller with the correct model.
Model: MT-C6 Date: 30-Nov-16 No.: RD223033
Subject: DO NOT install FAX firmware v02.00.00/03.00.00 Prepared by: Y. Taniguchi

From: Field Quality Management Group1, FQM Dept.
Important Notice about GWFCU Firmware v02.00.00/03.00.00
 DO NOT install GWFCU frimware v02.00.00 (D2235546C) or v03.00.00

(D2235546D) on machines in the field.
 This is because these versions have the following firmware bug.
SYMPTOM
When attempting to send a folder, the memory is consumed and prevents the machine
from receiving any documents for an extended period.
CAUSE
Bug with GWFCU firmware.
SOLUTION
Install a latest GWFCU firmware version (v04.00.00 or newer).
Scheduled for release: 30th of Nov. 2016
Firmware Name P/N Version

GWFCU3.8-13 D2235546E 04.00.00
Model: MT-C6 Date: 1-Dec-16 No.: RD223034
Subject: Important note: Model NAME PLATE decal for TWN Prepared by: K.Yamamoto
Important Note about Model Name Plate decal on the MT-C6
(Taiwan Model Only)
 Replace the decal as shown below. This is required for all MFP models sold in Taiwan
because of the regulation concerning application for certification.
ATTACH this decal (“SP” is printed after the model number):
REMOVE this decal
Procedure:
1. Remove the old decal (shown above under “Remove this decal”).
2. Clean the attachment area with alcohol.
Important: Make sure to completely remove the adhesive from this surface.
3. Attach the new decal so that it stays fixed in place in the indented area shown below.
Cut-in Serial Numbers:
The correct decal have affected from November 2016 production.
Product Product
GER: Cut-in S/N
code: name:
D22319 MP6503SP G656CC1XXXX~
D22419 MP7003SP TWN G666CC1XXXX~
D22519 MP9003SP G676CB1XXXX~
Subject: Transfer Belt Unit Prepared by: K. Moriizumi

Change: Transfer belt

Reason: Vendor change
Action:
 When replacing with a new transfer belt or with a new transfer belt unit, do the check
procedure below to verify if the belt or the unit is of the old vendor or the new vendor.
 If replaced with a transfer belt of the new vendor, modify the image transfer related SP
settings as instructed.
Procedure
1. Verify the following:
 Part number of the new transfer belt or the transfer belt unit you have procured
 Lot number of the transfer belt requiring the replacement
(The lot number is printed toward the edge on the inside of the belt.)
Belt of the Old vendor

Part number: D2233897 : FLAT BELT-TRANSFER:TOYO (for MP 6503/7503/9003)
D2233857 : TRANSFER UNIT:M-C6:TOYO (for MP 6503/7503)
D2253857 : TRANSFER UNIT:M-C6E:TOYO (for MP 9003)
Lot number
 Letter in the middle
 Printed in Black
 9 digits
Belt of the New vendor

Part number: D2233898 : FLAT BELT-TRANSFER:SUMITOMO (for MP 6503/7503/9003)
D2233859 : TRANSFER UNIT:M-C6:SUMITOMO (for MP 6503/7503)
D2253859 : TRANSFER UNIT:M-C6E:SUMITOMO (for MP 9003)
Lot number
 Starts with the prefix “S”
 Printed in Yellow
 10 digits
2. If there is a change in the vendor, make the following SP modifications.
For MP 6503 SP / 7503 SP

Old vendor New vendor
(Sumitomo)
(Toyo)
Belt: D2233898
Belt: D2233897
Unit: D2233859
Unit: D2233857
SP2-301-001 and 002 75 65
SP2-301-003 80 75
SP2-301-011 to 014 75 65
SP2-301-015 and 016 80 75
SP2-301-033 to 036 75 65
SP2-301-037 to 051 100 80
SP2-301-101 and 102 75 50
SP2-301-103 85 75
SP2-301-111 to 114 75 50
SP2-301-133 to 136 75 50
SP2-301-137 to 151 100 80
For MP 9003 SP
Old vendor New vendor
(Toyo) (Sumitomo)
Belt: D2233897 Belt: D2233898
Unit: D2253857 Unit: D2253859
SP2-301-001 and 002 85 80
SP2-301-003 90 80
SP2-301-011 to 014 85 80
SP2-301-015 and 016 90 80
SP2-301-033 to 036 85 80
3. Install the new transfer belt so that the edge printed with the lot number faces the front
of the machine. This will allow easy identification of the lot number when the belt may
require replacement again in the future.
Notes:
 Failing to perform the SP modification may cause image quality problems (short
vertical lines or blurred image) depending on the operating environment and paper
type. In such case, check the SP settings and modify as necessary.
 Clearing the NVRAM will initialize the SP values. If the NVRAM is cleared, check
the belt to identify the vendor and modify the SP values by referring to the table
described above.
 The following sheet is included as an accessory to the transfer belt and the
transfer belt unit manufactured by both old and new vendors. The instructions in
this sheet are identical to the contents of this bulletin.
Model: MT-C6 Date: 30-Nov-16 No.: RD223xxx
Subject: Time of switch into Sleep and Low Power Prepared by: K.Yamamoto
mode is wrong
From: 1st FQM Sect., 1st FQM Dept.
SYMPTOM
Some of the User Mode default values for Sleep mode and Low Power mode are incorrect.
Incorrect:
Sleep mode: 60 min. (All models)
Low Power mode: 15 min. (All models)
Correct:
Sleep mode: 60 sec. (Model a (65cpm), Model c (75cpm))
900 sec. (Model e (90cpm))
Low Power mode: 60 sec. (All models)
CAUSE
The defaults in the System/Copy firmware were incorrect.
SOLUTION
Do the following:
1. Ask the user for permission to change the values for Sleep mode and Low power mode
(the time until the machine shifts to these modes).
2. Update the System/Copy firmware to Ver.1.04 (D2235540G) or later.
3. Change the User Mode values for Sleep mode and Lower Power mode to the Correct
values shown on the previous page.
User Settings => Timer Setting => Time of switch into Sleep mode / Time of switch
into Low Power mode
Note: Step 3 is necessary because the User Mode settings will not be changed by
updating the firmware alone.
Cut-in Serial Numbers:
Product Cut-in S/N

Version Destination Name
Code
Ricoh MP 6503SP G656C910001~
Taiwan D223-19
Gestetner MP 6503SP
China Ricoh MP 6503SP D223-21 G656C920001~
Ricoh MP 6503SP G656C950001~
Asia / Korea D223-29
Model Gestetner MP 6503SP
MT-C6a Ricoh MP 6503SP G656L800736~
North America
Savin MP 6503SP D223-57
/Latin America
Lanier MP 6503SP
Ricoh MP 6503SP G656J800134~
Europe D223-67
NRG MP 6503SP
Ricoh MP 7503SP G666C910001~
Taiwan D224-19
Gestetner MP 7503SP
Ricoh MP 7503SP G666C950001~
Asia / Korea D224-29
Model Gestetner MP 7503SP
MT-C6c Ricoh MP 7503SP G666K800515~
North America
/Latin America
Lanier MP 7503SP
Ricoh MP 7503SP G666J800099~
Europe D224-67
NRG MP 7503SP
Ricoh MP 9003SP G676C910001~
Taiwan D225-19
Gestetner MP 9003SP
Model Ricoh MP 9003SP G676C950001~
Asia/Korea D225-29
MT- Gestetner MP 9003SP
C6eprprip Ricoh MP 9003SP G676L800231~
ort12 North America
/Latin America
Lanier MP 9003SP
Ricoh MP 9003SP G676J800124~
Europe D225-67
NRG MP 9003SP
Subject: Memory Full Error: Cannot send and receive Prepared by: Y. Taniguchi
fax document
From: 1st FQM Sect., 1st FQM Dept.
SYMPTOM
“Fax limit memory is reached” is displayed and the machine cannot receive or send faxes
when all of the following conditions are met:
1) Forwarding is enabled.
2) The transmission destination type for Forwarding is set to [Folder].
3) HDD is installed.
4) A large document is received.
Note: This corresponds roughly to 320 A4-sized pages of a normal text document, or
fewer pages in the case of images (Example: 6 A3-sized pages of a C4 color chart
printed).
CAUSE
Under the conditions explained above, invalid data is received (copied) into fax memory.
The machine cannot copy the data to the HDD (which is normal when using Forward to
Folder), and continues to retry for up to 72 hours. As a result, the fax memory is locked
during this time, and the machine cannot send or receive faxes.
SOLUTION
Production line
Firmware is modified so that the default value for SP1-104-003 is “0”.
Cut-in S/N
TBD
In the field
1) Update the GWFCU firmware to the following version:
Firmware Name P/N Version
GWFCU3.8-13 D2235546E 04.00.00
2) Set the third digit from the bottom of Fax SP1-104-003 to “0” (“Delete invalid data”).
Note: This will prevent any invalid data from being stored in fax memory.

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What firmware issues are described in the technical bulletin?

What firmware issues are described in the technical bulletin?

What symptoms are corrected by firmware version 1.05?

What symptoms are corrected by firmware version 1.05?

Technical Bulletin PAGE: 1/3

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

3. Added an SP setting for enabling or disabling the "Screen Monitoring"

4. When executing a Firmware configuration task via Device Manager NX

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Subject: Firmware Release Note: Inserter_CFEEDER_E Prepared by: K. Moriizumi

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Subject: Firmware Release Note: LCT_MAUI-E Prepared by: K. Moriizumi

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

"Device management > Configuration > Security > IEEE 802.1X":

"Device management > Configuration > Security > SSL/TLS":

This firmware is dependent on Printer firmware v1.01 (D2235554C) or later, so

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Subject: Firmware Release Note: PowerSaving Sys Prepared by: K. Moriizumi

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Version Program No. Effective Date Availability of RFU

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Subject: Firmware Release Note: XPS Prepared by: K. Moriizumi

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Version Modified Points or Symptom Corrected

Subject: Firmware Release Note: animation Prepared by: K. Moriizumi

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Version Program No. Effective Date Availability of RFU

Version Modified Points or Symptom Corrected

Subject: Firmware Release Note: PDF Prepared by: K. Moriizumi

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Subject: Firmware Release Note: PS3 Prepared by: K. Moriizumi

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Version Program No. Effective Date Availability of RFU

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Subject: Firmware Release Note: RPCS Prepared by: K. Moriizumi

Version Program No. Effective Date Availability of RFU

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Version Program No. Effective Date Availability of RFU