Nokia
Nokia
Nokia
On the same note, the quality of Nokia phones is also beyond reproach. This has made it possible
for them to gain and establish a market share of 35% in this particular industry. The other aspect
of the product is the design. Most of the handsets that Nokia produces come in various designs
and features, which is essential because it allows the users to have chosen from different options
available.
Problems:
Nokia moved too slowly
Nokia was a pioneer in the smart phone market, literally introducing consumers to the smart
phone with its initial Symbian Series 60 devices in 2002. For the next five years, Symbian phones
had little trouble maintaining a leadership position in the smart phone pack.
"They didn’t make the leap of faith onto Windows Phone until 2011. Now they are suffering from
their slow response." – Wayne LamBut in 2007, Apple introduced its iPhone. With its full touch
screen and app-based operating system, the iPhone changed the very definition of what a smart
phone should be. Yet Nokia failed to respond to the iPhone and the shifting consumer demand
that came with it. As the years passed, the Symbian platform aged, and that age really showed
when compared to iOS and, later, Android. Simultaneously, the smart phone market exploded –
more and more consumers opted for pocket-sized mini-computers instead of "feature" phones
with tedious WAP browsers.
"When Apple came out with the iPhone, it showed the industry how the smart phone could be
done right," Wayne Lam, IHS senior analyst, told Wired. "In hindsight, Nokia should have
responded to the iPhone more quickly.
Samsung, on the other hand, moved quickly into the smart phone market. Granted, Samsung had
the advantage of working from the ground up, whereas Nokia had a relatively successful smart
phone platform that it just didn't want to give up. (The same can be said of RIM's Blackberry OS.)
"If you look at Samsung a few years ago, they were nowhere to be found in the smart phone
market, whereas Nokia and RIM were leaders in the smart phone market," Alex Spektor, Strategy
Analytics analyst, told Wired. "It's a lot more difficult to be nimble and react to the changes in
the market if you're already a leading player."
Android paid off (for Samsung) and windows phone hasn't ... Yet (for Nokia)
Not only was Samsung speedy, it also bet on multiple platforms, including Android and Windows
Phone – and it even had its own homegrown OS, Bada, just in case none of the others worked
out. But in the end, Android paid off. And it paid off handsomely. "Samsung chose Android at the
right time, and it benefited from the maturation of that platform," Spektor said. "Because
Samsung has been the dominant player in the Android space, they've been able to ride the
coattails of that platform". Nokia, on the other hand, spent its time focusing on Symbian until the
company's recent partnership with Microsoft. But Nokia's flagship Lumia Windows Phones
haven't paid off yet, as evidenced by Nokia's Q1 earnings.
"It was a good partnership on paper, but it was too late – over two years after the introduction
of the iPhone and Android picked up market steam," Lam said.